Downtown Women OB/GYN Associates

Health & medical, Downtown Women OB/GYN Associates, LLP

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Downtown Women OB/GYN Associates Contact Details

  • 568 Broadway Rm 304, New York, NY 10012
  • 212-966-7600
  • Friday 8AM to 4:30PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 6:30PM
    Tuesday 8AM to 6:30PM
    Wednesday 8AM to 6:30PM
    Thursday 8AM to 5:30PM
  • http://downtownwomen.com/
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Downtown Women OB/GYN Associates Reviews ( 88 )

  1. Worst experience of my life. Completely disrespectful staff. I tried having a conversation with a nurse and she walked away in the middle of my sentence. Never go here ever !!! Very disgusting and not clean at all.

  2. rude staff and they don’t return messages or hardly pick up the phone. Once they did pick up the phone and said they were “very busy” when I asked for the results of a test that were ready. UMMMM SO? I pay for these things and don’t care how busy you are. Treat your clients with respect. I will not be returning.

  3. 1 star is for the staff – the absolutely worst i have ever had to deal with in my entire adult life. They are unorganized and extremely rude – which strikes me odd, given they are dealing with women’s reproductive health – they could be a little more sensitive to that.

  4. I have been with Downtown Women for as long as I can remember. I personally see Dr. Buxbaum, and she is fantastic. She generally meets with me first, and we go over every detail of my health. She takes her time, and asks questions. She is personable, as is the balance of the staff. I feel amazing well taken care of!

  5. Long wait times, rude staff. I had a question about something very important to me and the doctor was incredibly rude and made me feel like an idiot. I will never go back. I felt unsafe and left in tears. Terrible bedside manner.

  6. nurses are nice enough, but otherwise it’s impossible to get in touch with these people. Billing department will obviously answer your calls though.
    want your money and nothing more. Wouldn’t recommend.

  7. Do NOT go here. Doctor was extremely rude and the nurses act put out if you expect them to answer any questions. You have to hound the office for test results. Everyone I’ve spoken to who went here also had horrible experiences. This place was so awful that I had to switch to a different practice mid-pregnancy.

  8. I’ve been going here for years and love it. The receptionist is bubbly and friendly, the staff is polite and caring, and my doctor (Kolton) is amazing. She listens to what i have to say, answers all my questions and is never in a rush.

  9. I repeatedly have positive experiences here and have seen more than one GYNO/Midwife. Dr. Whitehead’s bedside manner is second to none and she makes you feel comfortable and listened to no matter the subject topic. The office is usually packed so get there early to check-in.

  10. A midwife made insensitive and medically false statements to my wife concerning her weight on a Friday afternoon in a voicemail and then left town for the weekend. The doctor was late to our birth and didn’t actually make it to the hospital …

  11. Avoid at all costs. This place is so disorganized. They will double charge you, they will make it impossible to book an appointment, they won’t refill your prescriptions. A receptionist once scolded me on the phone (as if I were a child) …

  12. I am of the “don’t say anything unless you have something nice to say” school of things, but I am breaking my rule today. 16 years ago I had such a terrible delivery under their care that I am still dealing with the emotional ramifications. Absolutely awful experience. Many of the doctors are still there. Avoid avoid avoid.

  13. This review is specifically about Nurse Michelle she is amazing. Very good at answering questions and going over all possibilities, creating a plan with you. Checking up on you and really makes you feel like she cares. I highly recommend being seen by her.

  14. I went to Downtown’s Women on the referral of a colleague. I had been with the same ob/gyn for the past 15 years and needed to switch to a closer and more modern practice. The staff was friendly, including the receptionist. I found the location to be convenient and clean. I will be back.

  15. Terrible experience with multiple doctors. I knew something was wrong and multiple doctors refused to take action or even run tests. Turns out I have a genetic disorder which OBGYB should have diagnosed. The specialist I finally found was appalled that OBGYN did not diagnose.

  16. I got billed $225 for having a conversation, yes a conversation about birth control. I didn’t physically receive from them. And I wasn’t told that I would be charged for having a conversation about it.

  17. Just went for my first appointment. Love, love this practice. Check in for a new patient was seamless, waiting area bright and well decorated, great music, welcoming and efficient staff. Nurse practitioner immediately made me feel at ease.

  18. Adding to the slew of negative reviews about this place, particularly about their billing. Was double billed for what should have been a covered annual visit because of a yeast infection I had at the time. Spoke to my insurance who said …

  19. Good doctors—I come here maybe anually and recieve good medical care for my IUD. But their phone service is really disappointing. I have had to try and call several times to get to speak to an actual person. I get extremely frustrated with …

  20. Please, please stay away from this practice. The staff are so incredibly rude and condescending. Bedside manner is nonexistent. However, it was the egregious errors made in my postpartum care that make this practice downright dangerous. I …

  21. This practice is severely understaffed. New “Pandemic parameters” for this practice is that they do not need to communicate with you on any timeline, unless you are giving birth or hemorrhaging. This is direct quote from Dr. Buxbaum’s email …

  22. I highly do not recommend this place to anyone. The doctors are awful. They will not address any concerns that you have. The doctor that I saw said she point blank that she was too busy to answer any of my questions. Never bother to return …

  23. Do not go here for prenatal care. It was one issue after another with my wife from the first visit through the post-delivery follow up (including delivery where the doctor was on her phone while a resident delivered our baby). Despite …

  24. I went in with a UTI presenting with kidney pain. I told this to the doctor who saw me for less than 5 minutes. She prescribed Macrobid, which is great for a bladder infection, but absolutely not appropriate for a kidney infection. They …

  25. Have been going to downtown women for years and have reco’ed many friends. The absolute best patience care! Dr Buxbaum was so wonderful— incredibly kind, extremely thorough and knowledgable, comforting. Every doctor I’ve seen over the years as been great!

  26. I want to be clear that this post is only about the OB side of the practice. I’ve come to see Jessica Safier on the GYN side for years and she is amazing. But in the middle of march, I was pregnant and had a really negative experience on …

  27. I started at Downtown Women OB/GYN this year after trying two other OB/GYN practices in the area. Downtown Women provided such wonderful care of us through our pregnancy and delivery of our baby girl in March. We loved every doctor we saw …

  28. I do not suggest this office if you are planning on getting pregnant. They were fine for my annual check ups but not a good choice when I got pregnant. The office has six doctors and you see a different one for each pregnancy follow-up …

  29. Wonderful practice of all female doctors. I’ve been a patient since I was 17 and they delivered my daughter at NYU. Cannot say enough nice things about their knowledge and professionalism. They are not alarmist and always make you feel like …

  30. I had a very good experience with Downtown Women OBGYN. They were there throughout my entire pregnancy. Dr. Suzanne LeJoie successfully performed an external version on me just two weeks before I was due, and Dr. Antonette Whitehead …

  31. I really don’t understand these reviews. The office is never packed and I am always seen on time and certainly no one is ever rude. I love all of my doctors here, especially Dr Kolton and Dr Buxbaum. The care and treatment is top notch and the respect and listening is of the highest order.

  32. I can’t recommend these docs highly enough. I’ve been a patient for 10+ years and have been kindly, generously, and expertly cared for in every checkup, test, and procedure. I’ve referred friends for OB services with happy, healthy babies …

  33. Unfortunately, I had my first baby with this office and wish I would have seen these reviews. Their office was convenient for my husband and I but I will be not returning. My experience is too long to type but from billing to my delivery …

  34. I’ve always had a horrible experience. Just about everyone at this practice lacks basic manners, respect, and decency. The nurses and office managers are rude and they clearly care very little about the patient experience. They are quick to …

  35. I’ve been a patient for at least six years and will never go back. For GYN visits, they’re fine but after terrible experiences with their OB practice, I cannot tell others enough to run, quickly, from this practice. Both nurses and doctors …

  36. I just moved to the city, and I had heard good things about this office. I was hoping I would find a great care provider, but that was not the case. Although the wait time was short (I arrived early), my appointment was very rushed, and my …

  37. Although this center was recommended loosely through a coworker, my experience at this center has been less than ideal for most appointments. If you are looking for a 1:1 person experience with a doctor you’ve selected and trust, this is …

  38. My first time here was a great experience! I got there 20 mins early, and they took me early so I was able to leave 3 mins after my set appointment time – that was great. Super fast and efficient despite a lot of other patients there. I saw …

  39. I first came there 18 years ago when I was expecting my first son. Kind of was happy with them so they have been my doctors since (left the country for 6 years, had my other kid somewhere else). Since I am back, 10 years ago, went back …

  40. I came for an annual check-up and mammogram prescription with Dr. Leat Mechlovitz. I was charged $400 for mammography services, which surprised me because usually, when my previous doctor ordered a mammogram screening, I was 100% covered. …

  41. Took over a week to get in contact with someone to schedule an appointment and when I did the doctor was barely “in office” and it was difficult to find an appointment for an annual exam. I finally scheduled one only to get there and find …

  42. Typical office where the booking/receptionist/billing either do not care or are not properly educated to relay the proper information to new patients. My wife has been out of work for a year because she is a restaurant worker during …

  43. This place is a complete letdown. If I could give them a 0 star, I would. There are much better OBGYN service providers in the city. DO NOT go here if you could help it. I had a C section and the doctor (Dr. Lui) did a great job. However, …

  44. I have always had a great experience with Dr Buxbaum. She is patient, a good listener, is well read, always has solutions and she is someone I trust.

  45. Hard to get anything done with them! Trying to refill my prenatal vitamins for over a week! Nonsense!!! And can’t even talk to them on the phone.
    First doctor I met there was Dr Min, she was good! That’s why I decided to stick …

  46. I have been going to Dr Buxbaum for about 8 years and she is incredible. I have never had a more thorough and thoughtful gyn before—and I have been to many practices over the years. She is a brilliant diagnostician and is concerned with …

  47. Such amazing doctors. Every doctor and support staff in this practice is beyond wonderful. They are supportive and helpful and make you feel beyond involved in choosing your care. Their offices are very nice and more importantly their staff is amazing. If you want quality care look no further.

  48. Received prenatal care and delivered my baby in August 2020 with Downtown Women and had such a positive experience. Every dr was really wonderful, I never felt rushed in appointments. They complete in office ultrasounds and blood work which …

  49. Supposed to have a glucose test, but guess what 🙂 no one contacted me, and I can not reach them, because I don’t know who to reach for it’s 10 or so doctors there… …

  50. Absolutely horrible!!! I booked an annual appointment on Zocdoc, which said they took my insurance, then I called the office beforehand and confirmed they took my insurance even emailed a photo to their billing department beforehand. I got …

  51. Dr. Min is amazing but the office staff is and has been atrocious for years – rude, lacking in empathy, and rushed. Also, I have mostly in recent years been shuffled off to nurses who lack both the bedside manner and expertise of Dr. Min …

  52. I called in with a question regarding my health and test results and left a message for the doctor. After 2 months I finally get a call back not from a doctor but an assistant,. Wow. Glad to hear my health was a priority. I asked them point …

  53. I just delivered my daughter with Downtown Women at NYU hospital and it was a wonderful experience. During my pregnancy, I met with each doctor so I felt very comfortable on delivery date having any of the doctors deliver our baby. Each …

  54. I have gone to Downtown Women for over 10 years, specifically Dr. Min, who is wonderful. I recently went through a pregnancy, so I saw most of the doctors on rotation, and had generally really great experiences as well. Dr. Whitehead …

  55. I don’t know why this practice has a 3.0 average review because my experience here has always been awesome. The staff are always so helpful and friendly and Dr. Whitehead is so warm, profesional, and affirming. I never feel rushed or …

  56. When I was in my 20s, I expressed concern I may have PCOS and I was told “well, the only way we would know is when we do blood work when you are trying to get pregnant so for now, all you need to do is take birth control.” They were …

  57. I came here with high hopes but have had the worst experience and am switching practices. Let me say first I am a person who generally loves going to doctors and have seen quite a few in my time in NYC. …

  58. The doctors here are wonderful. Love them. Their admin and backend staff make me feel sorry for them. I was laid off and have been calling and emailing to try to make a payment plan and no one ever responds. They just want to send you …

  59. Very surprised at the low ratings as I’ve been coming here for 18 years and I’ve been very happy with them and recommend them quite often. Staff are great, they typically get you in and out pretty fast, nurses line is very helpful, and Jessica Safier is the best!

  60. I don’t understand how this office can be rated so low. if you want an excellent medical team that is gonna deliver your baby safely this is your team. I had my daughter with them almost two years ago now. I was a high risk pregnancy and …

  61. I had great experiences with Downtown Women OBGYN until I ran out of birth control and needed the prescription refilled and literally had to call 14 times in one week // multiple times each day to get my prescription filled. All of the …

  62. I was shocked to see that they only have a 3 star rating. I love all the doctors at Downtown Women. Dr. Whitehead and Dr. LaJoie are wonderful. I’m pregnant and Dr. Whitehead came highly recommended from my nurse friends and midwives. I’ve …

  63. Without going into details due to a pending complaint with the health board, I urge people to avoid this practice. I’m happy others have had positive interactions, but I experienced gross negligence resulting in a potentially negative life altering diagnosis.

  64. The doctors are wonderful, including Dr Buxbaum. However they are so disorganized that it’s hard to get good care. They put my emergency contact information in as mine so I never receive updates and cannot access the portal and never get …

  65. I’m horrified. I was in the middle of my pelvic exam and another doctor walked in WITHOUT KNOCKING. Literally, my worst nightmare come true. I felt violated, disrespected and unsafe, and I will never come back to this place. I’m beyond angry. Update: I’ve filed a formal complaint with NYU Langone.

  66. I cannot speak highly enough of this practice. It’s the first time I’ve felt heard and seen by an OB/Gyn. I can be real with Dr. Mechlovitz. So real, that I have found myself, lying there as I get my pap smear, think … “we could be …

  67. Avoid at ALL costs. I avoid giving bad reviews but I’ve had one bad experience here after another with multiple doctors, and don’t want others to have to go through the same. Doctors disregarded serious medical issues and told me I was …

  68. This place is a complete scam. The Medical assistants are running around like chickens without heads struggling to take blood and settle patients in. Don’t even get me started on the unprofessional behavior of the doctors, I witnessed a …

  69. I have been coming to this practice for years. Always easy to get an appointment. The front desk is always pleasant and there to help. I have called many times desperate to get in and they always will squeeze me in. The doctors are also all …

  70. I’ve consistently received really great care here over the course of 8 years. Everyone has been kind, thorough, and professional. When I had a situation that required being seen urgently, they made room for me immediately. I’m a huge fan of this practice.

  71. I am so surprised by the ratings. I have been visiting Downtowns Women’s health for 4 years and never had a complaint. The staff is efficient and friendly, and appointments run on time – 10 minute wait at max. During appointments I find …

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