No point in being a dealer, Amazon has better prices and I’ve been a dealer for them for over 10 years. I guess being a dealer for Drive is only good when ordering parts
I was injured from a defective product from this company. I had to get stitches. Drive Medical showed no sympathy or remorse for me or the situation. I was due to get married in March 2016 and had to change my wedding date. I’m now left with an ugly scar. Horrible customer service. Do not recommend.
They have faulty products on the market and when the issues are brought up to them, they could care less to address them.
I have one of their shower chairs. It’s so poorly built that from day one, the …
Excellent customer service. A real person answered the telephone. I purchased a Drive Rollator from Amazon. A small cable clip for the brake was missing. I called Drive Medical. They sent one to me. No hassle. It arrived the next day.
I purchased a Drive Offset Cane w/ Gel Grip Handle. When I opened the literature that came with the cane, there was a California Prop 65 Warning on it! When I called about it, the customer service lady, Ailene Cee laughed & told me that as …
I have my nitro walker since 2019, it started loosen screw’s and I’m unable to adjusted handle’s up or down. So I’m looking to order part’s, or screw’s
In less than a year the brakes went on my mother’s walker. It was replaced by the supplier and once again the brakes were no good within 6 months. This time there was no replacement but after I complained about the shoddy quality of the …
Many of the complaints about Drive would be solved if only Drive allowed distributors to take care of their customers. But they have an upside down pricing regime. Drive sells its goods super cheap to Amazon (at half of the price offered …
Serious?
Awesome company to work with, all you need to do is read and follow the instructions your user manual and you won’t have any issues.
Used their inflatable cushion after being in a car accident – it was the only thing that helped relieve pressure from my lower back!
No point in being a dealer, Amazon has better prices and I’ve been a dealer for them for over 10 years. I guess being a dealer for Drive is only good when ordering parts
I was injured from a defective product from this company. I had to get stitches. Drive Medical showed no sympathy or remorse for me or the situation. I was due to get married in March 2016 and had to change my wedding date. I’m now left with an ugly scar. Horrible customer service. Do not recommend.
They have faulty products on the market and when the issues are brought up to them, they could care less to address them.
I have one of their shower chairs. It’s so poorly built that from day one, the …
Excellent customer service. A real person answered the telephone. I purchased a Drive Rollator from Amazon. A small cable clip for the brake was missing. I called Drive Medical. They sent one to me. No hassle. It arrived the next day.
I purchased a Drive Offset Cane w/ Gel Grip Handle. When I opened the literature that came with the cane, there was a California Prop 65 Warning on it! When I called about it, the customer service lady, Ailene Cee laughed & told me that as …
I have my nitro walker since 2019, it started loosen screw’s and I’m unable to adjusted handle’s up or down. So I’m looking to order part’s, or screw’s
In less than a year the brakes went on my mother’s walker. It was replaced by the supplier and once again the brakes were no good within 6 months. This time there was no replacement but after I complained about the shoddy quality of the …
Many of the complaints about Drive would be solved if only Drive allowed distributors to take care of their customers. But they have an upside down pricing regime. Drive sells its goods super cheap to Amazon (at half of the price offered …