DSM Sleep Specialists

DSM Sleep Specialists, PLC

DSM Sleep is a local medical equipment (DME) store helping sleep apnea patients find the best CPAP and BiPAP machines, PAP face masks, pillow … See more

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DSM Sleep Specialists Reviews ( 161 )

  1. Wires and straps were very uncomfortable around my head, neck and chest. They made it very hard for me to sleep.
    Staff was very nice. Facility was clean comfortable and safe.

  2. The staff here is incredible, the room makes you feel like you’re at some fancy hotel, and the overall experience was fantastic! I would recommend that anyone with sleep issues not think where, think when can I get in to DSM Sleep Specialists.

  3. I was disappointed that I didn’t get any directions as to how to set up my Machine and adjust it to my needs. Now it’s the weekend and can’t get a hold of anybody to answer any questions. So I can’t use it until I find out how to set it up.

  4. I had a very good experience there for technician was extremely sweet very helpful I made sure I was extremely comfortable. If I were to be asked if this a good place to go I would tell anybody and everybody this is the best place to

  5. I changed my comments…for one this place knows why it’s a negative response…but no need to spell it out for the public either. But an it was a horrible experience here. …

  6. I am a little disappointed about the facility because of not having a shower to wash the stuff out of my hair before leaving to go home. Otherwise I thought the place was pretty nice and the staff was excellent.

  7. Had a sleep study and a nap study the following day everyone was amazing very supportive and explained things clearly very nice gave a couple of snacks and a drink everyone was very respectful knocking on my room door before entering made me feel really comfortable amazing experience for me

  8. Excellent facility, sleep specialist very knowledgeable, competent, thorough, and took plenty of time to help me understand a process very unfamiliar to me. I’d recommend them for sleep/apnea issues.

  9. My evening at sleep specialist was relaxing. They’re great to work with and they make you feel comfortable. Bed is very comfortable amenities are nice. It was helpful for me and I would recommend sleep specialist

  10. This was the easiest and most convenient sleep study I have been through. The doctor that ordered it was concerned to get me on the schedule ASAP and the tech was pleasant to work with you

  11. Bed was uncomfortable. Noise in the next room, slamming doors, and cars outside made it very hard to sleep. They woke me up shortly after falling asleep and could never go back to sleep. Not impressed.

  12. Had a very good experience with the sleep tech and with my over night sleep study. Clean and comfortable and everyone is so friendly. I would recommend them to anyone search for a sleep specialist!

  13. Clean and very comfortable/homelike surroundings. Care during the night was excellent. Very conscientious of Covid safety precautions. Would definitely recommend for a sleep study if needed.

  14. Very nice, friendly staff. Very clean environment (sheets, pillows, bathrooms, floors, etc) Never done a sleep study before they were very helpful making everything comfortable and easygoing.

  15. I drove the 35 miles straight back home to Stuart. Arrived home about 6:45. It was dark when I left and was in my recliner and asleep shortly after. I woke up at 10:45 and saw this. I was exhausted. Did I awaken while sleeping? I don’t …

  16. It was a really easy process to get an appointment and sleep study scheduled, everyone was really kind and warm in the office, and I really appreciated the experience! The rooms for sleep studies are also really nice.

  17. The TV didn’t work it whiched channels on it’s own and I had to come at 8:30pm with no TV and nothing to do for over an hour by myself. There was not a comfortable chair to sit in and the bathroom was down the hall and around the corner!!! …

  18. Relaxing environment.surprisingly I was able to get to sleep, and they was very professional especially since I’m high maintenance with my bedtime routine. Michelle the tech is a very professional, genuine sweet lady.

  19. Facility was clean. Sleeping room was gorgeous and bed was comfortable. I have had 2 prior studies at another location which was crowded and had a lousy bed. My worker was great !!!

  20. People are really nice & explained things well. Bed was pretty comfortable. Good experience overall.
    Need to do something about the air system. It was kind of loud. Need a shower facility there so you can go to work afterwards easier.

  21. Dr. Coaker and her team are wonderful. They made me feel very comfortable. She is very attentive. Pay attention to your sleep patterns before and after your visit. She is so not “I know it all” type of professional she listens to you …

  22. I had a very positive visit with their sleep study. Everything is very clean and the staff is very friendly and able to answer any questions or concerns I had. Very professional and I would definitely recommend them.

  23. I was registered and given a room immediately upon my arrival. My nurse Selma made me feel welcome and comfortable. Everything was explained to me and time was given for questions. Each time she came in or made adjustments, I was informed so I wouldn’t be surprised

  24. My doctor referred me to Des Moines Sleep Specialists for a sleep study. I was very anxious about the procedure and reluctant to proceed. I did not want to spend a night in a strange place being observed by a technician. The tech, Keith, …

  25. My experience with DSM Sleep has been nothing but positive. From the office staff, to the nurses, the the Dr, all were friendly, efficient and professional. The sleep study process was explained thoroughly and the sleep lab was as comfortable as being in a hotel.

  26. Staff were considerate and professional. TV is great. Room and bed were comfortable. Should have unisex shower area to get gunk off. Or have towel and wash cloth to clean up in bathroom. Or tell patients to bring a set of towels.

  27. The staff was very professional. The facilities were all spotless and up to date. 5/5 would sleep over again. It would be nice if there was a more kid themed room. That said, our room was amazing.

  28. They are phenomenal! They are professional, kind and detailed. They made the sleep study, processed results and use of machine so comfortable and easy to understand. They were easy to reach out and ask questions with prompt replies. I would highly recommend them over and over!

  29. Overall it was good. I am a light sleeper so unusual noises wake me, this facility doesn’t have carpet… it’s all hard surface so sound travels far and isn’t muffled like it would be if they had carpet. The other thing is they require …

  30. I had the most wonderful tech the night I was here. Michelle made me feel very relaxed and comfortable. She explained all that I could expect to go on during my sleep lab.

  31. I was greeted very kindly by my technician, she made me feel very comfortable. I was surprised that I actually did get some sleep there, the wires didn’t bother me as much once I was used to them.

  32. I had to take my 5-year old son for a sleep study and Michael, the technician, was incredible with him. It’s not easy to keep a kid with wires all over his head and body calm, but Michael kept my son at ease and was very patient when my …

  33. I thought I would not be able to fall asleep for my sleep study but after the sleep technician explained everything and hooked me up I felt relieved and comfortable enough to fall asleep. The room was wonderful and had everything to make you feel at home. I would highly recommend DSM Sleep Specialists.

  34. Very well maintained and clean. Would of preferred a room with a small bath or ethnic least a small sink. The overnight assistant did a very good job. She met me at the and walked me to room the room I was going to be sleeping at. I think …

  35. Michael was absolutely wonderful to work with and took great care of me during my sleep study. Very professional and knowledgeable about the machines and all different masks that are available to make the right fit. Definitely recommend anyone to use DSM Sleep Specialists.

  36. The staff is very courteous, knowledgeable and makes you feel at ease. The sleep study rooms are comfortable and very clean. The facility is very new and nice! I was surprised at well I slept during the study.

  37. Everything was exactly as I expected it to be. The staff were efficient, courteous, helpful, and accommodating when needed.
    The facilities we’re clean, well lighted, and comfortable. I don’t know how it could have been any better.

  38. They are very caring, compassionate professionals that encourage you to ask questions and be involved with your care. There sleep study lab is comfortable and it is easy to relax so that you can do what needs to be done. …

  39. Great experience. I was having sleep problems for 6mo. My doctor referred me here. They got me in within 2weeks. They let me check in online to make the process easy. Dr. Canaday was very nice and explained everything. She was thorough and …

  40. My daughter is 6 and has 2 foster of sleep apnea so she needed to stay a 2nd time after having the machine. Theyade her feel like she was having a party sleepover and she loved it! They were as kind as possible and she said she wanted him …

  41. Exceptional staff & facility! Wonderful experience from beginning to end…I wld give them a 10 out of 10 and Dr. Coaker a 20 out of 10. She was caring, concerned and patient with me and all my questions. ❤❤❤

  42. The staff are super nice. If you have to do a sleep study in lab. I would suggest looking at what you need to sleep well. If noise bothers you, may want to ask about ear plugs. If you can bring your own pillow I would definitely suggest it. …

  43. I was pretty nervous as I’d never had a sleep study done before. Everyone there was kind, calm & welcoming. They guided me through the process and I actually slept, even though I thought I’d have trouble! If you need a sleep study done, I recommend DM Sleep Specialists.

  44. This is the first time I have ever left a review for anything. I wasn’t sure what to expect with the whole process and was a little intimidated. The staff and the doctors were all more than helpful in every way from the …

  45. I can’t say enough positive about this place and their staff. From the people who scheduled us on the phone to the nurses preforming the tests…ABSOLUTELY wonderful experience. My children were very anxious about being there and their …

  46. DSM Sleep was so modern, clean, and comfortable. The staff took time to explain everything. They had taken excellent precautions for covid. The sleep study test was done with my comfort in mind. I only have good things to say about them.

  47. I had my sleep study this week and it couldn’t have been better. The staff are so welcoming and courteous. I felt comfortable from the very beginning I was able to fall asleep and have a fairly restful night even with the wiring and …

  48. When I arrived for my sleep study, i was greeted at the door and walked back to my room that was pretty similar to a nice hotel! Snacks, tv, and a pretty comfortable bed. My sleep tech was absolutely amazing and did a great job with …

  49. My experience with DSM Sleep Specialists, PLC was pleasant enough. It is often difficult sleeping away from home. The lab was clean and comfortable.
    The technician was professional and kind. I would recommend this provider.

  50. They are wonderful. I have had several sleep studies throughout the years and this latest one was the most comfortable one that I have ever had. The staff was very friendly and helpful. The beds were comfortable. They had a lot of TV options while you waited until it was time to go to sleep. I highly recommend them!

  51. I had a very pleasant experience for my initial overnight sleep study. The staff, Michelle & Ryan who got me all set up and monitored my study were extremely professional and very personable.

  52. The sleep techs at DSM Sleep Specialists were so kind and knowledgeable. They made sure my stay was comfortable. The rooms were so nice as well! The bed, pillows and linens were all fresh.

  53. Just couldn’t sleep.
    Would be nice if you provided a wash cloth and towel to wash our face next morning. Also a cup of coffee would be nice in the morning. Otherwise it was fine.

  54. I’m changing my review to 5 stars. The staff and doctor are wonderful. I wrote my initial review before I knew all the facts. I’ve talked with the clinic about the below and evidently they found out two days after my sleep study that they …

  55. Tim the technologist was really patient and understanding with my son. The facilities were neat and easy to locate. Doctor did a thorough screening a few days before the test. Very pleased with the Doctor and the staff. Definitely recommended.

  56. Very happy with sleep technician, bed was very comfortable, room was cool like I like, only complaint is that the bathroom was down the hallway (last time it was in the test room. And the sticky stuff that goes in your hair. Other than that I give it 5 stars.

  57. My sleep tech Casey was super nice and professional.
    Room was homey with a big TV, comfortable bed and pillows
    Only thing that could be changed was checking back sooner to be hooked up to all electrodes as I was falling asleep already

  58. I had a great experience at the Des Moines Sleep Specialists. The staff was caring, skilled, and very efficient. Dr. Wendy Fuegel with whom I had my first appointment was thorough in her questions and explanation of the process. Mike, the …

  59. Always great! I’ve been working with this company for well over a year and I’ve yet to be disappointed with any of their staff

  60. They were very kind and attentive to my needs. Michelle was an amazing nurse and calmed all of my nerves and answered all the questions I had! I would definitely recommend to anyone who needed these services!

  61. My daughter is 9 years old and needed a sleep study. We were both extremely nervous going in, because we weren’t sure what to expect. But we didnt need to be nervous, because let me tell you, they are AMAZING! We walk in to our room (which …

  62. Going into this I was concerned that I wouldn’t be relaxed enough to sleep. To be honest I actually received better sleep there than I did at home! Not only is the staff very professional and knowledgeable, the facility was top notch. I …

  63. I was nervous for my first sleep study but as soon as I arrived, Casey eased my nerves right away. She walked me through the entire process and was readily available all throughout the night. The room was very clean and the bed was …

  64. It was an overall really good experience. The woman who helped me during my sleep study was very kind and attentive, and the fact they were able to bump my sleep study up by a month was very appreciated too! I definitely recommend!

  65. Casey made a wonderful guardian angel for my overnight experience at “hotel” Des Moines sleep specialist.
    The beds were comfortable and cozy. I enjoyed watching the big screen TV until …

  66. Staff were cordial, but I feel there should be different times to show up, instead of just 7:30pm. Also the rooms need to have their own restrooms, other sleep centers the rooms are like hotel rooms where these are pretty much just a room to sleep

  67. I absolutely recommend DSM sleep they are amazing, attentive to you and your changes, willing to help when need. Just had a second sleep study and it was a good experience and we’ll explained. I recommend Dr. LEE.

  68. Very friendly, knowledgeable, and efficient staff. The building and unit is highly secured, rooms are spotless and spacious, YouTube TV, and the room temperature is adjustable. I highly recommend!!!

  69. Very nice facility and the staff are very polite and friendly. They made me feel comfortable in an uncomfortable situation. It isn’t easy to sleep away from home in a strange place with wires all over you while being watched by strangers, yet I was able to get to sleep within a half hour. It was very calm and quiet. Thank you ☺️

  70. I was greeted by a young woman who was clearly of Asian decent. I say greeted. Not so much greeted as summoned. The woman was not friendly at all. She was also very hard to understand. I asked her to repeat herself many times and even then …

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