Fast, affordable urgent care in Albuquerque and Los Lunas. Let our team of experienced professionals care for you! With five convenient locations and a mobile house call service, Duke City Urgent Care offers adults, seniors, and child care when you need it for everything from flu shots to broken bones. Open 7 days a week, walk into any of our clinics, schedule an appointment online, or call our main number to be seen.
| Friday | 9AM to 7PM |
| Saturday | 10AM to 5PM |
| Sunday | 10AM to 5PM |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
| Thursday | 9AM to 7PM |
11601 Montgomery Blvd NE, Albuquerque, NM 87111
This place is my first choice for urgent care. Arrived, was checked in very quickly & didn’t take long at all to see the Dr.
Dr. Was very attentive & really seemed to care. She answered all my questions & overall was VERY happy with the quality of care & service.
Amazing! Went in for my eye. I thought that the problem was resolved, but as soon as the doctor left to get me my prescription I felt the irritation again. When I informed her about the irritation she was happy to help out again. Great staff, wait time was not long at all. Thank you!
Every time I have taken one of my kids to Duke City, everyone there was very pleasant and helpful. This is my preferred urgent care location now. It’s the best in town!
I’ve been to Duke City urgent care many times, and every single time I go they are excellent. This time I went for my knee and the doctor was awesome about explaining what was going on and how it happened. If you are considering to going to any urgent care in Albuquerque, definitely go to Duke City.
I used to prefer and respect this place but not anymore. First come first serve is not a good idea for URGENT care. Especially when everyone is there for sniffles and coughing, and the few people that really need the care have to wait hours …
As a former employee for about a year, as well as a patient, I can say this was thee most incredible place I’ve ever worked in medicine. I have never met a group so devoted to patient care with compassion and thoroughness. If it wasn’t for …
Visit April 28, 2015 – First of all, if you are in distress and in need of urgent care, look no further. This is the facility you want to go to. It is patient focused and You won’t be disappointed. You can read my review and reasons for …
Duke City is the BEST urgent care we’ve been to! The staff is friendly, the wait times are almost always pretty minimal, they are always thorough. So thankful for the doctors at Duke City!
The staff was helpful and friendly. They truly cared about my welfare. The doctor was great and I was in and our in 30 minutes. If you’re looking for an urgent care this is the place.💖 …
Everyone was super friendly , which means a lot when you are at urgent care and not feeling well . They also were quick and expressed genuine concern for me situation . The Dr. was OUTSTANDING! She made me feel super comfortable with her abilities and what she was doing to help me . Thank you
Very disappointed about how the back is run. My son was the first one in line. Came in to take a look at a possible fracture. And for some reason he is now waiting behind other people to get an xray. He should have been first to get it …
The PA, Office Staff, and Techs were great…very friendly and helpful. I never saw a physician (I was a little curious about that; I’m from Florida and always saw an MD at UC centers.) However, I was happy with my overall care, except for …
Urgent care Cedar Crest. Called and made an appointment. When I arrived they had no record of my calling. Can’t be trusted.
Office personnel are kind and get patients checked in promptly. The PA-C I saw was every knowledgeable, answered all my question, has concern for her patients. This was my third visit to duke city urgent, and they are consistently great!
Staff seems friendly considering most medical staff are stressed, worked a lot, and have to watch people be cranky and sick all day. Very nice clinic for the kinda small size. Well organized staff and pretty damn fast!
I’m flabbergasted by how quick I was seen! Front receptionists were friendly and helpful. I was checked in and seen within 30 minutes!! If that!! Dr. Was friendly and had a great demeanor. Didn’t make me feel like I was wasting their time!! Amazing service!
Absolutely great service. I believe the staff actually cares about my well-being. In and out, only waited about 10 minutes to get in to see a doctor and I was a walk-in. Great place, the only one that I will go to.
What a super fantastic staff!! So welcoming and comforting and accommodating. Very glad I chose to come here to get my stitches removed. Highly recommend. Very much appreciated!!!
Duke City urgent care on montgomery blvdl is the best place to go when you need to see,a doctor. They are very professional. They know what they’re doing and they are very kind. Nurse Maggie is amazing and knows more than most doctors Duke City is an amazing place. Thank God we have them in our community
Rob, the EMT, was awesome! He really listened to me and advocated for me. Between him and the PA Brad, I really feel like that was the best care I have gotten in a long time. The only reason I didn’t give them 5 stars is because the …
Terrible. Worst doctors I have ever seen. Can’t even diagnose their patients correctly.
On June 2nd, I went in to this Urgent care facility by chance to take care of an infection. It was a blessing in disguise!!
I went in at about 12:00, and was both seen and dismissed by 1:30. …
Excellent service, friendly staff, efficient and fast. Today was my 4th time visiting and I will continue returning. The staff are very nice individuals and all take great, urgent care of their patients. Great service with little waiting time. Highly recommended.
This place use to be really good. I just went in today for a very delicate issue and the lady doctor didn’t want to help me what so ever. Just gave me referrals to another place to deal with my issue. I took the referrals and asked for her …
I have had two fantastic experiences at this Duke City location. On both occasions I waited no longer than 15 min to be placed in an exam room. Then was assisted with in 5 min by a very pleasant, highly qualified practitioner, then provided with prcprec, well explained care. Great experience!!!
This is by FAR the BEST urgent care clinic our family has ever had the pleasure of dealing with!
Our 1st experience with this practice was for my youngest daughter, then after …
The staff is efficient, but kind. Every time I have been to this location I have had great service. They also caught my husband’s brain bleed and appropriately referred him to Kaseman instead of dismissing it as a migraine. I intend to keep coming to them!
The provider was very attentive and helpful. This is the first time coming here, and the process was extremely easy and quick. I will definitely recommend Duke City Urgent Care to everyone.
Finally. A medical professional (a PA) who just answers questions as honestly as possible, and without a chip on his shoulder. Someone who knows that patients have to understand their own medical needs and that Docs and patients have to …
I had called to inquire about a tetanus shot and not only did the receptionist sound like I was bothering, she had me on hold for 13 minutes only for the operator to tell me goodbye and end the call. I will find another urgent care. This one was just close by.
On a Sunday morning when other urgent cares are closed, these guys were open. There was a crowd at opening. The staff was polite, friendly and efficient. I was in and out in a little over an hour and felt somewhat better after treatment for breathing isdues.
Would give 0 stars if it was an option. Went there for my husband. Waited for about 45 minutes to be seen (not horrible for an urgent care walk in). Then he waited in the room for 50 minutes before the doc even came in. The doc didn’t …
I hope I don’t need too many visits to urgent care but if I do I will definitely go back to Duke City Urgent Care. The medical staff was great and and the front office staff is extremely friendly and professional. Also a very short wait time.
We are visiting from Ohio and I wasn’t feeling good so went to Duke Urgent Care and the staff there couldn’t have been nicer. They were professional but pleasant and I was seen very quickly! Hopefully, I won’t get sick on my next visit but if I do I know where I can get the medical care I need! Thank you!
Totally impressed with this center. They were kind, efficient and quick. From time of check in to seeing the Dr. They made my daughter feel so much better in no time. If we ever need urgent care again in the future, this is our go to place. Thank you!
From the receptionist, who was new, to the doctor who visited me my visit was as good as it gets for an urgent care facility. I was in and out very quickly. All of the staff is professional and helpful. I highly recommend Duke City Urgent Care.
The staff as well as the doctor were all courteous. After checking in the wait time was 0-15 mminutes, I was called within 7-10 minutes. The doctor gave a thorough examination and answered all of my questions. I highly recommend this urgent care.
Visited Duke City Urgent Care with shoulder pain that has been bothering me for several months. I was in and out in about 40 minutes, including the X-ray. Dr. Hank even made a follow-up appointment for me with an orthopedist and gave me a …
I am taking time to write this review because it is so important that the community know what a gem you have in Albuquerque. We are from out of state and were driving through New Mexico on vacation when our daughter became very ill. We …
I just left duke and I couldn’t be happier on how well they treated myself and my sick 4 year old. They listened to our concerns and checked on us even when we were waiting for results. They made my daughter feel welcome and comfortable and …
Went there because my daughter was sick with a fever. We had visited this establishment before and we were not happy with the service. Mostly because it was a long wait time with very few people ahead of us and after waiting 45 minutes we …
The staff was very welcoming and did NOT ask me why I needed to be seen (for everyone to hear). I thought that was real professional. PA Kelly Spring was fast and professional, asked the right questions and verified thru examination, then …
I had to wait over 2 hours to be seen but they are very friendly and professional. Also they where apologetic for making me wait so long. I understood that they where busy however. Five stars all around. Thank you for your committed service. This is for the Montgomery location.
Very short wait. Extremely friendly staff. Friendly, knowledgeable doctor. Felt very welcomed. Will definitely recommend and return in the future if need be. Keep up the good work Duke City Urgent Care!
The staff was extremely kind and helpful, and I was lucky to have no wait at all. The doctor listened and addressed all my concerns. All together as good an experience as going to urgent care can be. Thanks!
I went today because I pulled a muscle in my back and could barely walk. I was greeted with nothing but smiles, comfort, and amazing
People. The front desk, and both ladies that helped me were just so sweet to my …
My Wife had issues with her Asthma. She came here and the staff was highly professional and friendly. The doctor listened and helped her with her problem and got her the medication she required. She wishes that Dr. Hank could be her primary physician. Hands down the best Urgent Care we have ever been too!! Highly Recommended.
I cannot say anything but good things about Duke City! The service is absolutely excellent!! My entire family goes to duke city when when sick. They are friendly and considerate even when I’m sick and grumpy. The wait is never ridiculous …
Best medical I’ve had since I moved to NM 13 years ago. (SO much better than my medical clinic where my PCP is.) In just a few hours, PA Ghoreishi treatment plan had me feeling MUCH better than I have felt in at least a year. I am not exaggerating one bit. And all the staff in that office are great.
They are fast, effiecent and friendly! I was amazed at how quickly I was seen but also how the provider spent time talking to me about my symptoms and ways to mitigate them in the future. They sent in a script for antibiotics and by the time I got to the pharmacy it was already ready. I highly, highly recommend this urgent care!
The front desk staff was very nice, as well as the MA. Then the “doctor” came in. Completely ignored why I was there, gave me a diagnosis (nausea) NOTHING near why I was in there (blinding pain headache). Sent me home with nausea medicine, …
All the front reception staff are professional courteous and prompt, nurse Alex and Dr. Hank are awesome probably the perfect team. Dr. Hank is extremely knowledgeable in his profession and takes time with his patients to explain any …
I walked in and was seen within an hour. The receptionists are very friendly and the doctors are great. They really made me feel cared for and gave me great tips towards healing. I highly recommend this urgent clinic.
I had a very positive experience at Duke City Urge Care on Montgomery near Juan Tabo. Elise, Nurse Practitioner, was amazing. She was professional, courteous, and pro-active with my treatment. She sent me over to another Duke City for an ultrasound, where they were expecting me. I would recommend Duke City.
I’ve been to this facility several times and have received excellent care. From the receptionists to the doctors and nurses, everyone is friendly, kind and really wants to help. I usually can’t get in to see my regular doctor right away, so it’s nice to have a place to go when you need immediate help.
I went in today following a teledoctor’s advice to go into an urgent care today regarding my symptoms. After waiting 15 minutes in a room, I went back to the intake office and inquired as to when I would be seen. I was told that I just …
All of my experiences at Duke City have been excellent! The doctors and staff are there to give you the best care possible and minimize your wait time. I was never left wondering when I would be seen. They also give you summaries about the diagnosis and follow up care! I would highly recommend Duke City to any one.
Duke City Urgent Care is great! Love the online check in. I was seen within 20 minutes of arrival and the staff and Docs are helpful and supportive. So glad they are here why we need them!
The entire staff was amazing with our son! Could not have asked for a better team of nurses & doctors to care for our son! The team was patient, thorough, kind and made sure that I was comfortable and understood everything they were doing for our son. Amazing staff!
I have lupus and had to go 3 times over months while I was staying in Albuquerque. The entire staff, nurses, doctors are friendly and professional. The facility is clean and comfortable. The wait was always minimal. Thank you. I highly recommend this facility.
I went to this urgent care because they take my insurance and they stay open late. I wasn’t having the best experience to begin with, then I went to use the women’s restroom. The floor was sticky from urine and the toilet seat was covered …
I experienced optimal, professional care at this wonderful urgent care facility. I was seen in a timely manner by exceptional staff..shout out to Matt EMT and Nurse Practitioner who IMMEDIATELY intervened and gave me prompt support and care to help me back on my optimal, holistic health journey! Thank you! Thank you! Thank you!
Very nice, attentive and helpful professional people working here. Same day/moment service as a walk-in. As far as I can tell, the Covid test I got was free. I have no insurance, so this is a big help. Test results within 20 minutes. This was a great experience.
We went to Duke City Urgent Care on a Saturday evening, just a half hour before closing, with a vicious ingrown toenail situation. Within 15 minutes, vitals were taken, the situation was assessed and a procedure was underway. The staff, …
Duke City Urgent Care is our family’s choice when our regular physician is unavailable. We have received excellent service anytime we have gone. Wait tines are typically low and the techs and physicians are always professional. We highly recommend Duke City Urgent Care.
I have used this company at a different location with no issues. I come to this location as it was closer to my house and I was really sick and instantly regretted it. The front office staff was so rude….. the front of the office and …
Choose this urgent care because of the high reviews and was not disappointed. I scheduled the appointment online and was checked in and seeing the doctor within 30 minutes. Doctor was compassionate and listened carefully. Great service all around!
The facility was clean. The staff was courteous and kind. The medical help was efficient and knowledgeable. Answered all my questions, explained all the procedures, and always asked if everything was okay. Everyone there was fantastic. Highly recommend to anyone needing urgent care.
Efficient. They were all efficient. And aware. Aware of each patient and of what stage of check-in each was at. And they were all friendly, informed, intelligent, pleasant, and helpful. What a breath of fresh air, given how awful most other …
PA Manning took her time to explain my symptoms and offered valuable care. Also, two days later she called to see how I was coming along with my illness. All other staff at Duke City Urgent Care were professional and kind.
Had an emergency needing immediate care. All the sites associated with my insurance were “scheduled”/full. Duke City took me right away and treated me immediately. Staff was friendly and professional. I would return again. Recommend this facility. .
My friend dislocated his shoulder while playing ultimate Frisbee. He was in a lot of pain and I brought him to a hospital emergency room. After some in-processing we were told we would need to wait one to two hours before he would be seen …
I saw gina Evans. She was fantastic. Very caring, knowledgeable, and kind. By far the best NP experience I’ve ever had. All the staff I encountered were happy and caring. Great experience. Best urgent care in town.
I recently took my son to be seen at Duke City Urgent Care for an allergic reaction and had a great experience. We were seen quickly, the staff was friendly and we were even given the medicine my son needed in the clinic. I highly recommend this urgent care.
Sent off the wrong lab, and refused to fix it without charging again. Charged my insurance ridiculously high fees that weren’t fully covered, then had the nerve to threaten collections over a $20 difference. Awful experience. There are …
This urgent care was awesome! Hank the ER doctor was so thorough, intelligent and understanding of my situation. He told me exactly what he was doing and why.. he sincerly wanted me to feel better and find out what was going on.
Will recommend this place to my and friends.
I’ve gone to Duke City Urgent Care several times and the staff has always been outstanding. Wait time has been minimal. Doctors have been knowledgeable and helpful. Highly recommend for urgent health needs.
Duke City Urgent Care these people are amazing! Very short wait time. Professionals at every stage of the process. My CNP Jennifer was amazing! I am sending my family here and telling everyone I know what a good experience I have had here. Thank you, Julienne
Of course no one feels at their best if they have to go to Urgent Care. The staff is very kind and personable. They have your best interest at heart and they can laugh with you in a time of distress. The facility is clean and so are the employees. Two thumbs up to this UC location.
Best Urgent Care facility I have been to in Albuquerque. EVERYONE was so kind caring and helpful. The facility was clean and didn’t have the aura of sickness and germs as I’ve experienced elsewhere. I’ m so thankful to my friend who …
Took my daughter in to be seen. It was the Greatest Place I could have taken her! Dr Hank sure is an Awesome Doctor! My daughter was happy about her visit and says if it could be our family urgent care from now on.
Two Thumbs Up!
Staff is friendly and helpful. Dennis took my vitals and made us laugh, which put my husband and I at ease right away. I got an X-ray and the tech was prompt and got me right after checking in. I was out in less than an hour.
Things I was pleased with:
Ability to X-ray on site
Quick time to be seen …
Best experience ever going to an urgent care! We were seen by Dr. Hank several years ago when he was with another urgent care provider and loved him. What a blessing to find him at Duke City Urgent Care. He is by far the best emergency …
This office and it’s staff are amazing! I am always taken care of in a timely manner and given really great care. I honestly come here rather than go to my PCP for anything that needs attention in a timely manner, since he is always booked weeks in advance. Thank you you to this great staff!
Visited Duke City Urgent Care to treat a skin infection. I was in and out in under a half hour. The entire staff from the receptionist, the nurse, and the doctor were polite, informative, and very professional. I will continue to go here rather than my primary care since I can’t find one in New Mexico!
The is an excellent Urgent Care that is much more capable of managing patient needs than your average Urgent Care! I crushed my finger tip and had avulsed the tip off. Dr Hank was able to repair it where most Urgent Cares would have sent me …
Went in on 2/9 with a dull pain on my lower left abdomen/pelvic area. I was told I had a UTI and Nitrofurantoin was prescribed for 7 days (100 mg, 2 times a day). After finishing the prescription, I still felt discomfort. My bladder never …
By far the best urgent care experience I’ve had. I went in and only waited about 15 minutes. The staff is very nice and caring. I was referred to a specialist and was given meds all at once. They called the next day with lab results as well. I won’t go anywhere else.
I went to DukeCity Urgent Care and was greeted as soon as I walked in by a very friendly woman who was in the process of training an employee. I gave her my reason for being there and provided all my cards she requested to enter my info …
I had good experience at Duke Cofy Urgent Care. The place was clean and professional, staff were super nice and when my malady had put me in a bad mood, they managed to make me smile. They were timely and efficient. Everything was great.
I have fast service but for i don’t know What mistake with my prescription and I can’t get it at the farmacy. The problem about it I tried to call them many time and nobody answer.
Where is my Rx?? I didn’t mind when I had to wait forever to be seen this aftn. I didn’t mind when I was THE LAST person to be seen today. After all, everyone else in the waiting room had children. Not to mention that I don’t give anyone …
I was pleasantly surprised at how efficient the staff was with me. I am a retired RN so I guess I notice everything that has to do with patient care. Your UCC was good from reception to my last encounter with the clinical staff.
I would not hesitate making referrals.
The absolute BEST urgent care in town. They have friendly staff and compassionate physicians who seem to really care about the patients. Their location is less than ideal for me, but I make the drive every time.
Having 3 young children, I’ve been to Duke City on several different occasions. Every time the staff has been incredibly welcoming and helpful. I feel like the Dr’s were always thorough and never rushed us. I would highly recommend Duke City and will continue to go back if we need to.
Second time going to Duke City Urgent Care. No complaints. Always such kind staff, impeccable with respect. The PA I saw today was completely thorough. I have numerous medical issues which sometimes makes it hard for a doctor who doesn’t …
Poor service, I’ve been to this location before and never had any problems until recently. First of all the lady that took my blood didn’t know what she was doing and left me with huge bruises and pain for a week and to top it off they …
(I don’t understand what the point of an appointment system is if they still make you wait. I have been waiting for over an hour and haven’t seen a Dr yet. Why bother having an appointment system? It is frustrating to hear the staff chit …
Duke City Urgent Care is awesome! They were busy when I arrived, however, they were accommodating and very nice to me. I was called back promptly. The staff there is amazing! Thank you!
I will not go anywhere else for urgent care needs. Duke city urgent care is always ready for anything. All the staff is very compassionate and knowledgeable and helpful. The doctor I saw today was efficient and her name was Carla and she …
Waited less than 10 minutes to be seen as a walk-in. Amazingly pleasant and friendly staff. Quick and throrough analysis of my symptoms and provided with steps to alleviate issues, information about my diagnosis, and PCP doctors in the …
Uniquely pleasant surroundings. Uniquely pleasant personnel. Wonderfully capable physician(s). This was my first time and I am impressed beyond words! Lends new meaning to the words “efficient” and “caring”! Echo previous reviews – best “urgent care’ (or ER, for that matter) experience I’ve ever had.
This is the best urgent care I have ever been to. I’ve seen many providers from here and they always do everything they can to take care of me and my family. I would highly recommend coming here to anyone that needs to be seen. Their provider Jennifer is my all time favorite though, I’m so grateful I found this urgent care.
My 2 year old was not feeling well at 6pm. They were close and got him in right away. The office staff was extremely friendly and helpful even bringing out an etch a sketch to keep my little guy occupied. The doctor was great with my …
I have a pinched nerve in my neck. I went in and the wait was minimal, but apparently they felt bad for making me wait some 30min. I told them that I had just left another urgent care that was telling me to come back at 4pm, it was …
Easy check in, friendly staff, no long wait times. The physicians on call were very informative to what I was being seen for and overall very pleased with my experience. Impressed that they do blood work on site as well. Would recommend to those who need an urgent care.
The best experience, hands down. Kelly Spring is the most compassionate person I’ve ever met. The team there is on point with everything. The guy that checked me in, drew my blood and gave me my shot was excellent!! I’m so impressed with …
I have worked with Dr. Hank and Samira in the past. They are 2 of the best providers I have ever worked with. I have also been a patient of Dr. Hanks and the care he provides is exceptional. I recently visited the new Duke City Urgent Care, …
The team at Duke City Urgent Care was extremely helpful. You can tell they really enjoy working there and the customer service and care they provide reflect their enthusiasm. I received some of the highest quality and most efficient care I have ever received! I have recommended them to all of my friends and family!
This is the best urgent care in Albuquerque. Always polite and helpful. Doctors and nurses are compassionate and thorough. I’ve been coming here for years and they get you in as quickly as they can given the patient load. And you don’t need an appointment like other urgent care centers in town!
This place is amazing! Great with my toddler and really concerned for your health💜 they answer all questions and always make sure you are aware and comfortable. The doctors are AMAZING! they make you feel like family😊 The nurses and front …
Love how each staff member is loving and caring and takes time to figure out the best treatment!! My son had a high fever for two days!! I took him here and they saw him quickly!! Love this urgent care!!
Very helpful that this urgent care actually takes walk-ins only! Fast, efficient and friendly staff willing to help. The staff was kind as well, actually showing that they cared even just by genuinely saying “I hope you feel better” to each patient as they left.
Everyone was very nice and very professional from the front desk people to the nurses and the doctor. Doctor was very thorough with follow up information provided. Office is clean and attractive. I would and will highly recommend Duke City Urgent Care.
Great facility! First time here, quick & efficient but thorough as well. I’m a Nurse, and rarely in the patient’s shoes. However, the patient experience was great. Very friendly staff! From upon signing in, being triaged, all the way to being seen/treated. Thanks, Duke City! You will come highly recommended.
I love Duke City Urgent Care. They have a screen that tells you where you are in line and approximate waiting time. All of the staff is always friendly, and they make sure to be very thorough with examinations. I always feel so well taken care of when I go there! Thank you!!
Just got back from Urgent care for what I thought was a perforated ear drum. I have a fear of having things in my ears, so needless to say I was terrified!! Hank saw me and ran some tests, and I’ve never had a doctor be so understanding …
I am always skeptical of online reviews, but all the feedback regarding Duke City was very positive. And they were right! The staff was very efficient and attentive. I also had my two boys with me and they placed me in a room with toys …
Duke City Urgent Care has always provided the best and thorough exams! The staff has always been kind and helpful. The facility is very clean and ran professionally! I’ve been here three times this year and have never waited more than 15-20 minutes to be seen.
I have been going to Duke City Urgent Care for several years now and they are simply the BEST medical practitioners that I have ever used. I have had two separate incidents where I either broke my finger or crushed my fingers during …
Had quick and excellent care today. The staff listened well to my concerns, able to get an EKG quickly and treatment plan. PA Duhigg was very helpful and made recommendations for my follow up. would recommend this facility.
I’ve been waiting in a room to be seen for over an hour. I went out to the waiting room after thirty minutes to ask if they forgot about me and the young girl was just rolling her eyes and twirling her hair saying “they’ll be back there.” …
I came to Duke City Urgent Care on a Saturday morning exhausted and very ill. Everyone was very swift in treating me and pleasant as well. I’ve heard of other urgent cares not giving the proper medications necessary but not here. I got a …
Excellent service!!!! Coming from the VA because they were under staffed. I waited 1 hr at the VA just to wait for someone to tell me that I could go to an Urgent Care facility under the Mission Act. I chose this one because it’s close to …
Fast and friendly! I was there for a total of about 1.5 hours. Doctor had great bedside manner and gave me some alternatives to antibiotics. I did have to wait in the room for a long time before the doctor came in and the room was cold, but overall a great experience.
The efficiency and level of helpfulness makes Duke City my go-to urgent care here in town. The staff is friendly and very helpful. They got my in pretty quickly (I expected much higher wait times) and took care of my problem. I left with …
I went in a few days ago and from the moment I walked through the door I was treated kindly and compassionately. From the front desk doing check ins until I left. I was treated by several people and due to not feeling well I don’t remember …
I had a wonderful experience today at duke city urgent care. Everyone was genuinely friendly- from the front desk, to the EMTs, to the providers. I felt like I was listened to and treated appropriately. Thanks for the most efficient health care experience I’ve had in years!
I was a walkin to Duke City Urgent Care at 7200 Montgomery Northeast today. They were so professional and so detailed in every way. My wait was very short, just barely long enough for me to finish my paperwork. Then I was taken back into a …
I’ve been here twice. The first time, I had to wait over two hours to see an awesome doctor who was very knowledgeable and told me I had a sinus infection. The second time was this morning. I waited 15 minutes in the waiting room and …
I went to Duke City Urgent Care for the first time. We waited less than 20 minutes to be assisted. All toll, with X-rays, we were helped and done in about 1 hour 40 minutes. The staff was very friendly and helpful. We will definitely use them again. After using other Urgent Cares in Albuquerque, Duke City was a giant improvement!
I love going to Duke City Urgent Care. I enjoyed using the medic buddy service, this last visit here. It is very fast and appropriate care. I will be using this service in the future. Everyone at this clinic is friendly & very helpful, they truly care about your health. I want to say an extra Thank You to Cristina & Dr. Shawn!
My first visit to Duke City Urgent Care on Montgomery was a positive experience. The facility is bright and well maintained, the staff friendly and efficient. The care givers were good listeners and genuinely concerned with my problem resulting in what I hope was a solution/ cure, time will tell.
Short wait, competent and friendly staff, very clean. I’ve used Duke City Urgent Care multiple times and each time have had a good experience with a staff and team who make a doctors visit as simple and painless as possible.
I came into this urgent care because of their rating but they are extremely slow. It’s a 1.5hr wait just to get your insurance and ID checked into their system and then you wait another 30 mins to be called on. So much for the “urgent” …
I am so impressed with your facility. Everyone was extremely friendly and efficient. Everyone was thorough and explained what they were doing. I would very much recommend Duke City Urgent Care for anyone. Thank you for making my visit a positive experience.
Steve and I went to Duke City Urgent Care yesterday morning. Each employee we interacted with was outstanding. Kind, compassionate, helpful, caring and knowledgeable….we were in and out in 45 minutes. And, they were very busy but super efficient.
Everyone at this urgent care was so helpful, friendly, and kind. My visit was timely, effective, clean, and easy. Thanks to everyone on the phone and in person who made a trip to urgent care a stress free experience! 🙂
Surprisingly fast for arriving at 5:15 pm. Very professional, they actually took the time to call my insurance to make sure everything is billed correctly. When I went back to a room, the gentleman was very professional when taking all of …
Monique Amanda Chelsy and Don totally awesome very professional. And so compassionate and experts. I worked in medical for over 40 years and don’t believe I have ever experienced such terrific caring individuals. I would give them all 100 star rating..
Awesome! Didn’t have insurance and they charged me a flat $150 with all the tests they ran. Without insurance. …
This is by far the best Urgent care I have been to. The staff was friendly and professional. The PA I was seen by, was great. He was knowledgeable, compassionate, and actually listened to me! This will now be my go to Urgent care. I highly recommend Duke City to those in need of Urgent care services.
Duke City Urgent Care is by far the best medical place I have ever been. Very quick service for all the test I needed. Amazing medical personel all around, from the nurse to the doctor very compassionate and understanding. I will never go …
I took my daughter in today because she was having a problem with her feet. ( her toenails). The doctor that she saw was really nice and patient with her, she is special needs and was kind of scared. He put her at ease and she really liked him. Everyone was so nice. Thank you for the great service.
Fantastic place. Went there a few times due to stubborn medical issues, and they couldn’t have treated me any nicer. Sure there’s a wait but that’s what one should expect at an Urgent Care. The nurses and doctors know what they are doing …
After experiencing severe disorientation my wife brought me to Duke City Urgent Care on Montgomery. As I had trouble walking immediately they had four medical professionals with me along with Dr. Whiting. They spent one hour just with me …
Extremely kind, competent, and efficient professionals. I will never go to any other urgent care and I will always recommend Duke City Urgent Care to my friends and family. My situation was pretty complex and required the coordination of …
I went in after a very frustrating day of not getting into other urgent cares because they were “by appointment only.” My whole appointment at Duke City Urgent Care was less than 1 hour (I got lucky). The facility was spotless, the staff …
I have gone to Duke City Urgent care for various reasons for both myself and my children. I’ve gone for Colds, viruses, strep, and even “well-woman” concerns. The facility is clean, the staff is very personable, and the knowledge …
Originally I went to UNM urgent care. I sat there for 45 minutes and she told everyone that it will be a 4-5 hour wait!! I really needed to see a doctor but I couldn’t wait that long so decided to make the drive to Duke City and I’m so glad …
I’ll probably never go to another Urgent Care again. My only complaint is the website bragged about how you would be seen in 15 minutes and it took us an hour and a half to be seen. other than that they took care of both me and my son …
I waited for an hour but the care and efficiency of the treatment I received was entirely worth it. This team is ready and willing to help. So nice. It’s especially nice that they have some imaging equipment and their own lab. A thousand times better than other “uregent care” places in my neighborhood.
Staff is friendly. Making an appointment is easy. The procedure of washing hands before check in is a good idea. Perhaps an automatic faucet would be an improvement. I was in and out in less than an hour. They did a video chat with me …
We came in today because my son had injured his nose. We checked in and waited maybe 10 minutes and we were seeing very promptly. The doctor was very professional and made sure to give us information about the injury as well as dosing for …
Got in first thing this morning. Everyone was warm and helpful. However my medical issue was fairly easy and straightforward. I was here with my daughter almost a year ago. During flu season and the place was packed. Long wait, but they …
I went in because I was having a Very Bad Asthma Attack, they had me checked in, vitals checked, on a breathing treatment and discharged feeling Much better in about 1 hour & 15 minutes. Super friendly, knowledgeable, caring, speedy and phenomenal medical staff. I greatly recommend them & will use them again when needed.
I did not wait long at all compared to other urgent care facilities. They were very organized and collected labs while processing my information which saved a lot of time. The providers were amazing and very professional. They helped me feel better and did an excellent job on patient education.
The staff at Duke City Urgent care was amazing! They were so attentive to my needs and you could really tell by their smiling faces, that they cared!!! My PA was concerned about my history and prescribed accordingly to suit my ailment. I am very happy with the services I received!
I have been here once for myself and twice for my two kids. Every time has been fast, unbelievably friendly and helpful. Everything is clean and professional. I can’t recommend this urgent care enough. Five stars doesn’t do this place justice, seriously. Don’t go anywhere else if it’s during business hours.
I was very happy with the service at Duke City. It was very quick but very thorough. The staff was very courteous and mindful of my wellbeing every step of the way. They explained there concern as to why I had to be transported to an ER …
I had a great experience at Duke City Urgent care today! The front desk ladies were very friendly, the nurse who took me back was very knowledgeable and took such good care of me and the provider also was so kind and really seemed to care. When you have strep, I couldn’t think of a better way to be treated.
I’ve been to this clinic twice in the last week (lucky me) the wait was less than an hour both times, and the care was good. Doctors are accurate with diagnosis and i didnt feel rushed out the door like i usually do at other urgent care …
Everyone is always hard working and super friendly. Duke city is and will always be my first stop when I’m sick! Thank y’all for the amazing work!
First time using Duke City Urgent Care and it was a good experience. Registration and health benefit confirmation process went quickly. All staff were very friendly and compassionate. X-ray results were available within half an hour. …
This is the best urgent care in town! They were so incredibly helpful solving/ re correcting some medical issues that I had previously been treated for. They took the time and actually listened to me and my issues. They truly care about …
Staff was so helpful and quick to help! I had went to pres. urgent care the evening before and they did nothing to help told me to come back if my symptoms got worse.. and my symptoms got worse through the night. I went to Duke City Urgent …
I went in after 5 on a Friday and was surprised at how short the wait time was, I think I was lucky but my information and payment for the visit was handled quickly! Everyone from the administration in the front to the doctor I saw we’re …
I’ve had to be seen a couple times at Duke City Urgent Care. The staff has been professional and friendly every time. The physicians have been knowledgeable and willing to listen to my input regarding my treatment. I have always been able to get in and out relatively quick.
I used to come to this clinic a lot but the service has gone way downhill. First off, when I got to my scheduled appointment, they made me sit in my car when the temperature was almost 90 degrees. Second, since the person that triaged me …
Dr. Angie Montgomery took excellent care of me on my recent visit to Duke City Urgent Care. She introduced herself & asked me what I was dealing with that brought me into the clinic. She listened quite carefully & asked me several …
I’ve never enjoyed the process of going to urgent care. It always requires a few hours just to be seen and when you do it’s a 5 minute appointment and the dr is gone. Both times I’ve come here I’ve been in and out within an hour. I have …
The reviews is ARE correct. The staff was understanding and knowledgeable. The PA was Great! I was there for about 1 hr 1/2 . They are under construction it’s a little bit messy at the moment . Have your co-pay ready to pay before you are …
Absolutely terrible… (I wrote a prior review, they deleted it)
Skipped 4 times …
Have taken my daughter here three times so far and each time the team at Duke City Urgent Care are kind and take care of her as good as I could ever ask for. Highly recommended!
They are always so wonderful. I’ve been there twice now, and they always get you in fairly quickly and treat you fairly quickly as well! I checked in at 9:07 and was out by 10:30, which is way better than most urgent care centers! And …
Fastest urgent care ever. My first visit was on the night before I was supposed to leave on my honeymoon. That doctor made me feel so much better and saved our trip! Their new location at Louisiana and Montgomery is so fast. I go to Urgent …
Exceptional service! My favorite Urgent Care!
Even having worked in EMS and being familiar with medical systems I dread having to go myself or take loved ones. Traveling through town and needing care at an unfamiliar location made me even more apprehensive. I was pleasantly surprised …
Amazing staff and facility. I went in for chest pain and difficulty breathing (after being dismissed as having anxiety at a different urgent care earlier in the day) and was quickly taken care of by the kind front desk staff. All of the …
My Duke City Urgent Care experience was great. All of the staff was kind and knowledgeable. I felt that they really listened to me and explored all avenues to get me answers. I would definitely go back if I ever needed urgent care.
Correct diagnosis as bronchial issue, not flu which is common for this time of year. Physician gave me an in office treatment to start my recovery. Physician and all staff listened to me and answered my questions fully. They were thorough …
We had an amazing experience here! The doctor was so kind. They were SO busy but they were super attentive and made sure we knew how long the wait would be. I would recommend this urgent care to anyone in need of attention! They have a fantastic staff!
I made an appointment and although they were very busy my wait time was minimal. The front desk staff were very kind and efficient, the nurses were caring and asked many questions to assess my condition, and the doctor was amazing. The care I received was awesome all the way around!
Let me just begin by saying I love Duke City Urgent Care on Montgomery. I have been seen there twice before today and the care was swift, professional and excellent. Today was a different story. …
Went in recently for a strep test and they were very polite and quick! The facilities are clean and comfortable and the staff is very kind and they take their time to go over everything wit you. My medicine was quickly sent to the pharmacy …
I seriously had the best urgent care experience I have had in a long time. My doctor and her assistant had an amazing sense of humor and professionalism!! Answered all my questions and concerns and gave me emotional support. The best will continue to come across town for my urgent care needs.
I chose this urgent care because they have X-ray equipment, and I was pretty sure I had broken my foot. When the receptionist asked that I leave my ID and insurance card with her, she saw how badly I was limping back to my seat and said she …
I am extremely angry. Was made to wait inside my car after a hour I went in and was informed I was still on the list and will call me shortly. Since then I am watching people go in and out I can tell some have been covid tested by there …
This location was INCREDIBLE. I was there to get a last minute physical for my daughter. They were quick, efficient, thoughtful, and professional. Every single employee I spoke to was awesome. I can’t say enough about how wonderful my experience was.
Wow! I was so pleased at the great customer care that they provided. Everyone I dealt with was personable and kind. From the greeter, the front desk to the nurses, Doctor and X-ray tech. Exactly what a person needs when they either don’t …
Had a wonderful experience with triage and the practitioner. They were helpful and friendly. Allison the receptionist on the other hand was absolutely AWFUL to deal with. Super unfriendly and overall terrible customer service skills
Seriously the best urgent care I have ever been to. The wait time was minimal and from the front desk to the exam room, everyone…and I do mean everyone…was friendly and professional. The doctor actually took the time to listen, give me …
They closed their doors 40 minutes before they closed and let me and my children sit there knocking and ignored us. I can’t even begin to explain how angry I am.
I had an excellent experience. The staff is wonderful, the man that drew my blood did so painlessly and really helped me feel less nervous. I’m actually going to start going to duke city primary care after this because of how great this office was. Thank you for taking good care of me.
The doctors were very personable and communicated with each other because I had to be seen twice in two days for my illness. They made sure that I felt comfortable. They also did a great job of describing the next steps, and reasons for the …
One of the EMTs at the beginning, at triage, attended my younger brother really well. Going into the closed room, another EMT was being a smart mouth and cocky to my younger brother that has a learning disability. My brother and my mom felt offended by the EMT named Sebastian.
I have been to Duke City Urgent Care several times with different medical issues and have always found them very professional, caring and taking care of what my problem is. today was no different …
I had a finger injury and needed five stitches . The entire staff at DuKe City Urgent Care provided the best urgent care services I’ve ever received . I was allowed to wait comfortably outside while filling out forms . I must have waited …
I got her at 8:40 this morning and was the sixth person in line. I am just here for thumb pain. Got triaged @9:40. And still sitting in a room and nobody has even come in to do x-rays or anything. And I’ve asked and nobody has even come to …
I have been to this location and was listened to and helped.Great care here👍.Sent my grand and they did excellent for her also.They really do care about your concerns.Thank you staff👍 …
I am extremely happy with the Louisiana Duke City Urgent Care.bI can’t say the same for the other locations. Chris is my go to health care professional at Louisiana and highly recommend anyone on ABQ and Rio Rancho to go there. You get …
*Louisiana and Montgomery location*Let’s start by saying the check in system is not very efficient if it’s your first time being seen there. Your supposed to receive a text message with a link to register before they take you back. We …
It took 2 hours to be seen. I’ll not go when the clinic opens next time since the waiting room had cleared out when I left.
I have been in Duke City Urgent Care a lot recently. Because my health has been needing attention on the weekends. I like the group of doctors they have working. They are attentive, ask questions and understand that you have been waiting. …
Wow! I went to another Urgent Care earlier in the day and was so disappointed because I couldn’t even enter the building so I couldn’t even see a doctor. Went to Duke City Urgent Care later in the evening because I felt I didn’t get the …
Each & every person who I met that worked at the Louisiana site, is an earth angel of mercy! Thank you from the bottom of my heart, folks!
Worst experience here yet! Spent 3 hours here, only to be given a verbal band-aid by the nurse practitioner and a lame apology by their lead. When you are sick, just wait to see your doctor or go somewhere else. They can’t do things that …
On Saturday April 16, 2022 it was a complete disaster going to this urgent care. The front girl was rude, I walked in said hello, asked the girl how she was, and she just looked at me and said, what do you need! That very girl refused to …
Every time I have needed to be treated it has has been a great experience.
Horrible service. We waited over two hours was seen for three minutes. My wife asked for a doctors note and it was too much work to ask of Ashton who was screaming at my wife that she needed to be clear with her requests. She was seen for …
Better than UNMH primary care! Going there today for a possible fracture. Past visits have been good.
We have always gotten good service at this urgent care!!
I had such a good experience at this facility! The staff was energetic, welcoming, friendly, upbeat. The atmosphere was so positive and genuine. Tge place was clean as a whistle. Chris was the medical professional who helped me out, and was …
Pretty much told me they couldn’t help me with my covid symptoms why even be a urgent care the lady on the phone was not very helpful.
It was wonderful they have a great staff they actually care for every person like human beings should God Bless your wonderful staff Thanks a million
Girls up front are absolutely rude go work fast food with that kind of attitude. Literally shooing my grandfather away from you desk and giving him attitude the whole time .worst receptionists ever I will never come back here!!!!
Staff and waiting time was good until some Jessica Johnson (dr) ??? Whatever she was took care of me… I just got a stroke and went there since I was t feeling good again and scared that it might be happening again and her attitude was …
After avoiding COVID for over 2 years, it caught me. My mom brought me here for care. They were kind, thorough, and fast. Three days later, my mom caught COVID. We were able to get a telehealth visit, so we didn’t even have to drive to …
Dr. Whiting and the entire staff was super nice and helpful. I was the last one the in the clinic after closing and they still took time to do blood work and take an xray. Dr. Whiting was thorough and answered all my questions. I had gone …
I’ve been here twice now and have had great experiences! They are fast and efficient, while also managing to be incredibly attentive. Both times I left within 30 minutes. One of those visits they even had to do some lab work! Best urgent care I’ve ever been to.
Horrible. I had to wait 3 hours to be seen. And then another hour once back in the room. The room they put us in was freezing cold and I had a sick child. Not satisfied what so ever with my service at this place.
I was there for the first time today, and was so glad I went with them. Kind, compassionate, and patient centered. Thank you!
Arrived & they expect you to do all the Registration work online while the girls at the front desk talk away. The girls are very rude & lazy. The doctors in back are great but the girls in front need to be replaced. Laughing, joking but no work. This place has gone down hill.
07 Sept 2022
I stopped by Duke City Urgent Care (the 11601 Montgomery Blvd NE location) on …
Excellent urgent care. Great, caring, competent staff. Fast and efficient!!! Many thanks to each and every staff member who made us feel welcomed, listened to and cared for! You all are the best!!!
I had a previously great experience with this urgent care the other week. But. Yesterday, I realize that it was busy. They finally got me into an examination room. I waited to see the doctor for a very long time. I opened the door of my …
I want to start this off by saying I tried to post this anonymously because of fear of retaliation, but unfortunately Duke City or Google blocked my review. So let’s try again with my actual personal profile. …
I returned for a second visit 5 days later, requiring further care. Though there was quite a line as no appointments were available, I was met with the same excellent level of care. I received an EKG and blood draw from a young man, who …
This was my family’s third time here. I came in once, and my daughter has been twice now. Finally time to leave a review.
I have been extremely happy with the service my family received here. The front …
This is the second time we have used Duke City Urgent care and have been tremendously pleased each time! I had to go there to get some stitches in my thumb and the entire staff was just great. Even though there was an about 2 hour wait, …
Christmas Eve and was getting an albuterol inhaler from Duke City. It hasn’t been sent to the pharmacy and it has been over an hour. I called and the provider is seeing someone else. Alas, I’m still waiting for an albuterol inhaler on Christmas Eve that hasn’t been sent. So very frustrating!
If you are taking reservations and appointments, you are no longer an urgent care. An urgent care that puts you behind appointments is a primary care that’s bilking you for more money. …
Kinda whack this place is now. I understand that it’s been insanely busy for any urgent care but to make you reserve appointment even though you stood in line in the cold just to be turned away is whack.
If you have insurance, make certain they are in-network. I have Blue Cross and Blue Shield (BCBS), and I selected this location as it was listed as tier 1 on the BCBS website. It turns out it is actually out-of-network, and insurance …
This is the worst hospital someone can deal with. Get ready to get many bills. I paid my bill but they are so messy that they keep sending bills. I have contacted their billing department many times but nothing have changed. I have contacted my lawyer already and I am ready to sue them if that get to the collector.
Saturday my son ingested a bite of candy he was unaware contained peanuts. He has always been sensitive to peanuts, but never had a bad reaction of any kind. Saturday that was not the case and he went into anaphylactic shock. He arrived at …
I was not impressed by the attention I received when I got COVID. They refused to test me to see if I actually had COVID, after waiting an hour and a half in the waiting room and wanted to know if I still wanted to see the doctor. So, the whole reason was to get tested for COVID. Not sure why it’s an urgent care if there’s no care?
Two important issues consumers need to be aware of using any of the Duke City Urgent Cares. 1. They do not triage people so if your issues is truly urgent and/or you are in a lot of pain you WILL wait a long time to be seen. Our situation …
I have been there twice in the last year and a half. The first time, they probably saved my life. The most recent they nailed diagnosis and treatment. The later ER and hospital Urology departments were only a follow-up/ confirmation the …
To clarify, all of the in person staff were awesome. If this were a customer service review, I would give them 5 stars. But here’s why I’m giving it 2. I had been sick twice before I finally came in and the third time I was feeling worse …
Mediocre service from staff, from start to finish I don’t think I received a hello or even a genuine smile. My daughter was needing a sports physical which is a rather quick appointment but we were there about 2 hours, granted we didn’t …
I am usually happy to go here for urgent care, but today’s experience has left me with a bad taste. The receptionist was impatient and very rude. Her face even turned red. I was at Duke Urgent Care because I don’t feel good. Individuals …
This week marks my 4th visit (twice personally and twice with my two year old) and the Juan Tabo Duke City Urgent Care has consistently exceeded my expectations. I do usually go as the first visit of the day so I’m in and out within an hour …
Want to urgent care, and although we had a two hour wait, the service was great. The facilities were clean. The reception personnel were kind and professional. The physician, Dr. Whiting, went above and beyond our expectations. So glad you are our neighborhood urgent care center. Thank you!
I was in and out within the hour, which was great, I was expecting to spend a lot longer here. The receptionist and medical assistant’s are great. Keep up the good work and good vibes ladies. I will come here again if I ever need to be seen same day for urgent care needs. 🙂
Expect to be here about 2 hours minimum. Expect to have people serviced before you even though they got there much later than you (and no, they did not schedule an apt. They were walk ins). Jessica, the “provider” who saw me, was extremely …
We had to find an urgent care quick because my husband sliced open his skin near his left thumb with a box cutter and this place helped us out. They require appointments, but if you have an incident where you require stitches they will …
Thank you so much for such amazing care! The entire team of staff was nice and doctor was amazing! I have no idea what any negative reviews are about because everything was positive and thorough. Dr. Duran was amazing I wish she could by my PCP. The wait time was long but the great care is worth the wait. 100% recommend!
Visited the clinic yesterday and was impressed with the speed and quality of service. I was able to make a reservation online, and when I arrived, they were able to take me right back. The facilities are clean and well-kept compared to what …