Dulaney Eye Institute

Ophthalmologist, Dulaney Eye Institute

Ambulatory surgical center specializing in eye and facial surgery.

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Dulaney Eye Institute Reviews ( 112 )

  1. OMG! I had my refractive lens surgery today w/Dr. Katzen. But boy did everyone at Dulaney Eye Institute treat me like family!!!

  2. None too pleased with the way we were treated as designated driver and caretaker, by a pam chester at the desk….very snippy…talked down to us like we were bad children about to do something wrong…they practically held us hostage…had …

  3. Worst experience ever. My mom was going to surgery on her eyes and eas never told about a $1,200 dollar “facility charge”. We were never told prior to the morning of the surgery. Unaccaptable and will NEVER recommend this company or doctor ever again.

  4. Dr. Katuria and the staff there are all amazing. My care was 5 + stars all the way, from check in to release. The nursing staff was so competent and very caring. They put me at ease, and I admit, I do not like needles , but they were so …

  5. I am giving two reviews (1) 5 stars for medical staff and my experience in back. Felt safe, respected and as a healthcare person for 40 years. Everyone was excellent and care great. 👍🏻👍🏻👍🏻👍🏻👍🏻 …

  6. Great everybody was wonderful there. They all treated you very special and made you feel very special and couldn’t ask for anybody nicer and was in-and-out very quick…Thank You

  7. Wonderful medical staff, horrible office staff. Had surgery there this week paid everything up front. Asked to speak to office manager, who came out and announced in front of everyone “I understand you may not be able to pay your balance …

  8. The nurses and the girls at the desk we’re very kind helpful thoughtful and just wonderful people.. they took very good care of me explained everything to me and I had a wonderful doctor

  9. Being afraid was the worst part. The team worked very patiently with you They explain everything in detail and answer any questions. I could not ask to be in better hands or place Thank you all

  10. Very professional but quite crowded could have used more staff for intake of patient volume. Plus office staff seemed cold and unwelcoming,. Medical staff very helpful and amenable.

  11. Today was my second cataract surgery at Dulaney. Each time I was treated very respectfully and very kind. Everyone was very professional. In the past, my husband, father-in-law and mother-in-law also had cataract at Dulaney. Each time it was above reproach.

  12. The staff was incredibly efficient but also warm and friendly. I found their descriptions of what to expect each step of the way really comforting and helpful.
    I highly recommend choosing this surgical center.

  13. My phobia is anything medical. And my reason for being here was eye surgery to repair a torn retina. I was terrified from moment one!! The nurses were AMAZING. They went above & beyond to share experiences & relaxing techniques. Ava, my …

  14. Top notch professional staff. Doctors, nurses, assistants and administrative staff very friendly and patient. All aspects of procedure explained thoroughly including post-op requirements. Surgery went smoothly with very little discomfort. …

  15. My Cataract Surgery was performed at this facility and the experience could not have been better. I was greeted upon arrival and checked in quickly. I was taken into the surgical prep area almost immediately and prepared for the …

  16. Long wait to be seen, but once taken, got excellent care. I had a bad experience becoming light-headed during prep and the nursing staff was extremely attentive and caring, especially Ashley. Post-op staff was also pleasant and professional. Be prepared for a long wait when you sign in.

  17. The nurses and other staff were very professional, as well as welcoming, and did their best to relieve me of my nervousness at having eye surgery. As a visually impaired person, it is very important that I understand what is happening in …

  18. My 4 year old had bilateral strabismus surgery yesterday. Dr Neutz is amazing and I would follow her anywhere. The staff at DEI is amazing and so caring. I can’t say enough great things about all of them. It made a crazy day tolerable. Thanks again for taking such good care of my boy.

  19. The care I received from everyone at the Dulaney Eye Institute was very caring, friendly and compassionate. Going into such a major eye surgery can cause a great amount of nervousness and fear, but everyone I had contact with helped to relieve both of them. Thanks to all who cared for me.

  20. Nice people! I felt well taken care of. Only 1 minor complaint in that my surgery time was 8:15 am, but did not actually happen til about 10 am. I arrived more than an hour early, about 7:10am, so the wait was very long. If necessary, …

  21. Such a relaxed environment. And the nurses there, AMAZING! I was greeted with smiles and warmth. Literally, I received a warmed blanket. When I was taken to the OR I was asked what kind of music I wanted to listen to! Everyone was friendly …

  22. Everyone was very friendly took great care of me . I love Dr. Zimmerman she has a great personality n explains everything to you before you get it done . I didn’t feel a thing n it’s over so quick .laser surgery is great 👍👍 …

  23. The Teams at the Dulaney Eye Institute are just awesome. I was there a couple of times for glaucoma/cataract surgery. They made whatever i went there for so easy. I used to go there being anxious, but by the time the staff comes in one …

  24. First time in DEI for cataract surgery. Well organized and efficient. Pam, the customer service rep was very helpful with Care Credit card billing and very pleasant. Medical staff, while maneuvering 35 surgeries with five physicians, were …

  25. The staff was friendly, efficient and understanding. Easily checked in and out. The nurses and techs were very patient, caring and engaging. Dr. Zimmerman is the best. She is also very caring, patient and engaging. Dr. Zimmerman calms your …

  26. The nursing staff was excellent – knowledgeable, efficient as well as kind and caring. I was quite anxious in pre-op and everyone was reassuring. The nurse anesthetist was also excellent – I was comfortable the entire time with no …

  27. Such a well organized surgery suite for eye surgery. A superb, professional, caring staff!
    I felt totally cared for during my whole experience. With excellent results—my eyesight is like new.

  28. Wonderful customer service. My physician was waiting on me to be prepped for surgery. Everything was reviewed and confirmed what type of surgery was being completed. The support staff was kind, friendly and very helpful. …

  29. My experience at Delaney Eye Institute yesterday was amazing everybody is so kind I went in for cataract glaucoma surgery. Everybody made you very comfortable. They were all so nice. From the receptionist at the desk all the way to the …

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