E J Harrison & Sons

E J Harrison & Sons Inc

Harrison is committed to providing the highest level of service, integrity, value and respect for our environment. See more

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E J Harrison & Sons Reviews ( 59 )

  1. Just called Customer Service and they were very nice and solved my issue in a flash and were quite reasonable. I am a new customer in this area and was happy to see that all the negative reviews were not the case for me.

  2. I have missed the trash pick up at times, and when i call they have been very sweet, and tried to help me out. The people on the customer service lines have always been very kind.

  3. These guys are always professional and on time. Very reliable and they care about their customers. They always smile and wave when they see me. I’m very satisfied with the service. Highly recommend

  4. Had to call customer service for the first time today. I had the pleasure of speaking with Camille. She was thoroughly pleasant and helpful! Started my Monday off right!

  5. I just saw some one star reviews. I’VE BEEN WITH THIS COMPANY SINCE 1992 AND HAVE CALLED IN FOR CUSTOMER SERVICE SEVERAL TIMES TO HAVE THE LONG CONTAINERS BROUGHT OVER…AND ONE TIME ONE OF MY GREEN BINS BROKE…and I HAD AN OLD TV SET …

  6. Rita does have an attitude, I have been calling trying to get quotes on temporary trash bins for an event I am scheduling and “apparently” they don’t offer temporary trash can services….. On top of all of it, they claim to be open until …

  7. Customer service picks up, is communicative, and gets things done quickly for you. I was assisted by a Melissa on one call and a Melanie on another call with routine services. Thank you!

  8. Your service is very efficient and I am very satisified with your services.
    My reason for writing is that I think your company should offer a seperate pay per pick up of electronic waste materials. Spent batteries, printers, phones are …

  9. I’ve been living in Ventura for almost a month. I have to say I am very satisfied with my trash pick up service. My trash driver was very friendly and helpful and answered my questions in a very friendly manner. Thank you EJ Harrison and sons

  10. Been a customer for thirty plus years. Have called customer service many times and never had a bad experience. Called just today and Angie was courteous and helpful. Our trash is always picked up and never missed.

  11. This company drops dumpsters on residential public streets in parking spaces and leaves them there for a year or more. The photo shows how dumpsters are not properly emptied in a timely fashion in downtown Ventura. Dumpsters like this are …

  12. How your staff talks to customers is highly unprofessional. I called your 1800 number because I had a question about one of your services. When your receptionist answered I asked her to connect me with the department that handles the …

  13. We are enjoying EJ Harrison’s services greatly. Cynthia helped get our balances in place with a great rate and pickup schedule that suited our businesses needs. Excellence in customer satisfaction!

  14. My mom had her trash can stolen last night as she was sleeping and this hideous company actually wanted to charge her for a new one. She has been a customer since 1970, has paid every bill on time, has never complained and THEY WANT TO …

  15. They have a monopoly in Camarillo, you are only allowed to use them.
    First time I used them it was $60 for a dumpster, went up to $80, now this time over $90, …

  16. BE NICE TO THEM, and they are more than nice to you! Very professional, im not sure about these other reviews. Seems people call aggravated and lash out and expect them to just sit there and be yelled at? IDK… All i know is that they were …

  17. The customer service is a call center and they do their best. It is a trash removal company it does not need A+ service nor do I expect it. They come, they are on time, and they take the trash how much more could you want? (This is in response to some other negative reviews)

  18. EJ Harrison indeed has an attitude that they can do no wrong! There customer service stinks and they are rude. Their policy to drop a dumpster is it will be there between 7am and 5! That is it no changes are possible! Really, with the …

  19. They wake the whole house up before 6am every Wednesday even though I’ve asked to please try to rearrange so their pick up time could be later and they wouldn’t startle us so early, they are completely unresponsive to this request. …

  20. They’re trash pick up service may be ok but just don’t let one of their trucks hit you. They just out the insurance company until they give up and you’re left to your own devices…go to small claims court, hire a lawyer, etc. They must …

  21. Weekly trash removal has been unsatisfactory. We’ve been having to clean up the streets after trash is collected. I don’t know if the collector misses dumping it into the truck but half the trash is usually all over the street and he doesn’t even bother to clean it up!

  22. The driver in the pickup truck #3 almost ran me.off.the road this morning trying to get on the freeway. Then he flipped me off when I passed him on the freeway, like it was somehow my fault. So he was speeding, driving recklessly, and so rude when representing your company. WTH?

  23. The guy who came here was very disrespectful and had a disgusting Attitude about about the money. He was yelling repeatedly so loud everyone in the house heard it. Aggressive and rude. The person who had the card was just unavailable but we …

  24. Sorry that you live in an area “serviced” by them. For
    Post-Holiday they state they do double pick ups but in three years have never picked up our additional bags after we’ve followed their directions. Requested …

  25. I called to find out how much a dumpster would cost and the lady I spoke with talked so fast nothing she said made sense and I asked her to slow down because I couldn’t understand her and she got very rude… …

  26. Recently relocated to part of city where these people are contracted to do the garbage pickup. Our bin got full, and as always I called the city center for a out of schedule pickup. City charges me $12.50 …

  27. I have never once called and had things go as planned. Whether scheduling dumpsters or changing service addresses they always seem to mess everything up. I have to repeatedly call and reexplain the service needed. At this point it seems …

  28. Their guys came by to pick up the trash. Knocked over my green barrel, trash everywhere, they instantly went Not my Job, and just moved on. I’ve contacted them to clean it up but they wont respond or do so. My neighbor got sick of looking …

  29. Watch out for E.J. Harrison’s billing. They will frequently try to double charge using the excuse that your auto-pay didn’t process the payments correctly or within their statement period. This is auto-pay that is set up through their own site. Their customer service staff is rude and not helpful.

  30. I just moved into a condo which has large garbage bins. As I went to toss my dog waste in the bin, I missed the bin. It went between the bin and the tall retaining wall. This may seem insignificant to some but not to me for I asked the …

  31. I continue to be disappointed with EJ Harrison. When setting up my service they had to come inspect to make sure my property was residential, which I understand. It took 3 separate calls over a span of a month to finally get service. They …

  32. i called in advance of putting out some additional garbage and was told by a nice lady to just leave it next to the barrels and it would be picked up. On garbage day it was NOT picked up. i called again and was told they don’t pick-up …

  33. I call over and over again because the driver for some reason don’t pick up my trash or anything (is only me)?. I call and they always say “oh we can’t get to it till monday” …

  34. I wanted to thank Eli, who worked the route for a property I manage. I accidentally chucked my office keys with the rest of my trash while he was loading the truck and he took the time to look and find them before he drove off. He could’ve …

  35. My mother passed a couple months ago. I need a dumpster to clean out the house and sell it. Ej won’t give me a dumpster unless I pay the bill, but they ain’t getting paid until l clean up and sell the house. Way to shoot yourself in the foot EJ.

  36. Armando is a reckless driver who should be fired. On exiting from a driveway he almost ran over my car with the trash truck. A horrible person. He did this on purpose in spite of my honking to get him to stop so I could pull away. Get rid of him!!!

  37. My husband and I live in Fillmore and we were gone on a cruise two days before Christmas. My son forgot to put the trash out and the trash worker pulled out our cans and emptied our trash for us. So very kind, especially before Christmas …

  38. They are always responsive and helpful. I called customer service on multiple occasions and they knew what to do to solve my problem and helped me. Today they sent a truck off route to ensure my yard waste was picked up after it was missed on the normal route. They picked up the phone right at 8am when they opened.

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