E. Smith Heating & Air Conditioning is a Carrier Factory Authorized Dealer, an esteemed Carrier Hall of Fame Member, five-time Carrier President’s Award Winner, and members of the Conditioned Air Association of Georgia (CAAG) and the Air Conditioning Contractors of America. Our full-service, air conditioning company continues to grow with highly-skilled, NATE-certified, HVAC technicians who are passionate about their work. Our dedication to customer service has earned us the lifetime trust of many of our customers, as well as an exemplar reputation in the communities we service.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
964 Industrial Park Dr, Marietta, GA 30062
The best HVAC company in the state of Georgia when building new homes I used them and don’t you know when improving my own home I used them they are a company you can count on for your own home.
Install team was great! They showed up on time, performed quality work and exceeded our expectations.
I am always pleased with the service I receive from E Smith. The technicians are knowledgeable, friendly and professional. I never worry that I am being taken for a ride.
Excellent service, fair prices and always on time. This is a company I’ve been using for many decades and I’m consistently impressed.
He checked everything and even found a couple of small issues that he addressed w/n this annual maintenance trip. Also, very personable.
The service team was very professional, arrived on time and cleaned up after their work. I certainly recommend ESmith for service
They are great. I love the customer service as well as the friendly technicians!!
Excellent job by E Smith heating and air, as usual. Prompt For appointment and excellent service. Always happy with their service, never disappointed.
Just wanted to say that E. Smith Heating and Air has excellent service. Always on time and very professional. I would highly recommend them for all youaevice needs.
Anthony was on time, efficient and courteous. We have used E. Smith for years and have always been very pleased.
So you can TRUST this company. I spoke to another HVAC company who said I needed to replace my unit and all I needed was a lbs. of freon. This is the second time I’ve used E Smith and had an A+ experience.
Great service! Technician showed up when he said he would And the cost what was estimated. We have been with you guys for many many years.
Always appreciate the fine service by E Smith. As a long time customer, they have always exceeded our expectations.
Derrick is great sales rep. No pressure, prompt, detail oriented professional.
Brian is courteous, competent professional installer. He is very punctual.
It’s a pleasure having E Smith maintain our ACs and furnaces. Josh and Justin were cheerful, professional, and thorough.
Technician knowledgeable and friendly. We have been with E. Smith for over 40 years. They don’t come any better.
This visit is for inspection of newly installed outdoor Air conditioning system.. NATE- cirtified technician inspected. It took him more than hour to complete the inspection.
I had an excellent service today with My technician Anthony. He was very informative. Happy to answer the millions of questions I had. He seemed very honest.
Was timely in the time frame given to come provide service. Technician was polite and very professional. …
Tommy, the technician, was very professional and explained everything he performed. I always request him, he does a great job!
A #1 experience from A to Z. High quality work, value, professionalism & courtesy by all personnel at E Smith – I highly recommend this company!
Great job. The heater was overworking and using to much gas. He was able to trouble shoot the problem and fixed it.
Cameron while very young performed as a very experienced and seasoned technician with an attitude to keep the customer happy and informed.
E. Smith had two opportunities to sell us a new furnace (Casteel insisted that the furnace could not be repaired at a reasonable cost), but their sales rep (Zach) insisted that it could be repaired. Zach arranged for E. Smith to order the …
I am very pleased with the work that was done, the attention to detail, and most of all the friendly technician who took the time to listen to my concerns.
Great service every time.
Thank you.
He was efficient, friendly, & knowledgeable. He answered my questions quickly and politely. He explained what he was doing, and why. I’d give him an A+.
The tech who arrived, Dillon, was professional, knowledgeable, and very thorough.
I really appreciated the care he took with his service
I am a 20 years costumer of E. Smith. As always, it was a pleasure to deal with its expert staff doing the periodical inspection of AC and Heat equipment at home. Very detailed, very professional.
Service technicians arrived on time and worked very hard all day to install my new hvac system…very friendly, knowledgeable and efficient. The office staff is always so helpful and nice….an excellent customer experience !
Cameron was a wonderful tech. Thank you. Can he always do our maintenance?
Excellent and intelligent service. I will continue to use and recommend E Smith again.
Thanks so much!
Phil Titus
I have used E. Smith for many years. They have always done an excellent job. They are reliable, and professional and very, very competent!
My 14 year old AC unit went out in August 2014. I called RELIABLE because of Angie’s List. Their tech Charged me $274. He was dis-gruntled and apathetic. He told me it could last 6 months. It lasted 1 month. They sent another tech. This guy …
We have used E Smith for years. They can always be depended upon to deliver quality work. Any questions that we have are always answered. Look forward to dealing with them in the future.
So glad to have found this company. All the employees that I have encountered excel in their position. It’s always so difficult weeding the good companies from the bad but E. Smith has never disappointed me.
Work is always done professionally and with a smile.
Great customer service and technical support. We have used E. Smith for years and are still happy with the high level of service and the knowledge of their employees.
I was very impressed with the quality of service. The techs are knowledgeable and very professional. I’d give them 10 stars if I could.
Damon is always thorough, friendly and professional. He knows where the units and thermostats are and always says hi to everyone else with me.
Excellent service and very dependable
Techs are knowledgeable and respectful of their surroundings. (Anthony is here now and he’s our favorite)Would recommend them to anyone.
I have been a customer of E Smith Heating and Air Conditioning for over 20 years and I highly recommend them.
I have used E Smith for several years now and have always been pleased with their service. Technicians are always very informative and helpful and do an excellent job.
Not 24hrs Called them Furnace about a furnace repair they said it was late and they would see if they could squeze me in… found out it needed to be replaced ok next step would be to estimate for replacement and they wouldn’t be able to …
We have used E.Smith for years. We have never had a bad experience with them. Highly recommend!
E. Smith did a great job removing our antique system and putting in a state of the art system. Zachary helped plan out how to do the install and Henry installed it perfectly. Thanks guys!
Final result was great. Getting them to call the right phone number we gave them was poor. They called a wrong phine number. Resulted in days delay at a time where our home was below freezing. The technitions who came finally came to our …
My technician’s name was Cameron. He was so thorough, and so pleasant and polite. I was very pleased!
Technician was called to inspect for a leak. He was respectful and punctual. He determined the leak was from an external drain pipe (plumbing issue). He spent quite a bit of additional time trying to find the pipe pathway though this was not asked if him.
I have always had superior service from E. Smith Heating & Air. Each time a technician has come to my house they have completed the service as promised. Look no further if you’re shopping for HVAC service.
We love e.smith. second time we’ve used them. You’ll pay a little more for a carrier but theyre worth every penny.
Excellence in customer care! From phone reps, sales reps and service technicians, all exemplify excellence!
Recently had technician to my house, who was professional, polite and got the job done right.
BH
The best HVAC service team!
Technician was timely, friendly and efficient.
Came as scheduled per appointment slot, professional, inspected as part of annual heat system maintenance; we are pleased and reassured all is aok.
Very friendly and helpful service from the office personnel to the technician who came to check our HVAC system. We were so impressed that we signed up for a service contract.
Our technician did a very thorough job inspecting our units. He explained a lot about the units as this is a new house to us. Very knowledgeable and informative for us. Great job!
In Georgia, an air-conditioner (AC) is essential . . . and very expensive. I can’t imagine why anyone would trust the care of theirs to a company or person who didn’t know everything there is to know about it. That’s why I stick with E. …
E Smith is a very professional company! Their
technicians are extremely good at their job!
Very polite e
As always, a professional and pleasant experience. The technician goes above and beyond expectations and is professional and personable at the same time. 5 out of 5 experience.
Installers seemed very efficient when unit installed on March 15.A few days later unit was not working. Called for service and technician Joel came and quickly found and fixed problem which had to do with a defective flare nut. In spite of this problem I still give them stars.
Professionally and courteously done, as always with this company
E. Smith was easy to deal with, had competitive pricing and did a great installation. I’d recommend calling them before for any quote on repairs or new equipment installation.
Derek and E Smith do an outstanding job handling all of our HVAC needs they are quick to respond,their Estimates are accurate and their Prices are the best we have found..We are a Remodeling Company and we use them personaly as well as for …
We were very pleased with Earl and the other professionals at E Smith. Our service was prompt, clean, and at a great price! Great company to work with.
E Smith Heating & Air Conditioning is a top-notch, professional provider of heating and air conditioning. We have been their customer for many, many years and will continue to be loyal customers because of their excellent service, professional courtesy, reliability and dependability.
I’ve been using E Smith heating and air for over 30 years. The staff is always polite courteous and the technicians are always on time if they can’t be there when they promised they call and let you know so you’re not waiting for nothing.
All in all a very pleasant service experience from this company.
I’ve been an E Smith HVAC customer since 1981 fore both my home and commercial properties i represent and they have always done a SUPER job.
I’ve used their services for several years. I currently have a maintenance contract with them and they are very prompt, courteous and efficient with any work that has been done. Ben is great!
Earl was very thorough and professional
We have been customers of E. Smith Heating and Air since 1980. They have always been professional and responsive with all our heating and air needs. This is the second complete Carrier system that we have installed at our present home. …
My AC went out in a Friday evening. I called Saturday on a hot June day, and they came within a few hrs. The repairman replaced a broken 9 yr. old capacitor quickly and the cooling began. The serviceman was very pleasant and informative.
Highly qualified technicians who are always on time, come in provide the service requested and leave. Have never had one try to upsale or use possible or maybes to get me to buy new equipment. Highly recommend this company to handle your HVAC service.
Follow-up service/monitoring after a new system was installed is impressive. Employees are very professional and competent.
I have employed E.Smith for 15+ years and the techs have always been fully accredited for HVAC, courteous, on-time as scheduled, cooperative with technical questions and proved excellent communications about any hardware problems and …
We have been a customer of E. Smith for over 10 yrs. We became customers by utilizing their Annual Maintenance and Check-up Plan. This Plan incudes maintenance on HVAC and Heating System that occurs in Spring and Fall. …
Craig came out and did a wonderful job. He helped me out tremendously. I was quoted 1400 dollars from another company and he fixed the issue for a fraction of the price. It’s nice to know that there still are honest people in this world. Thank you so much. You have a customer for life.
Andrew.
Henry was professional in his mannerisms and courteous throughout the entire installation of our new unit. He was polite and kind, personable and responsive, efficient and thorough. It was a top rate experience.
You think you can trust a company that services your equipment? Think again… last several years I had been using this company for semi-annual maintenance. Sometimes service technician would say you need more Freon. Then other years …
Derrick Sams is a very nice, knowledgeable, professional sales rep. He took the time to understand our needs and went the extra mile to do a very detailed review of our setup and recommend a good, affordable . Even when I asked he would …
E. Smith consistently sends courteous, professional service people. They are efficient and good to explain what they are doing. We have used them for years for this reason.
Since E. Smith has handled my family’s HVAC work for decades, we naturally chose them to handle ours when we returned to the US a few years ago. We subscribe to their annual maintenance program — once yearly each for a/c and heating — and have been pleased with their work.
After notification that my service was due, I was able to be scheduled in a timely manner. The technician, was very courteous and professional. He answered my questions and offered advice on things I can do to improve efficiency of my heating system.
They are professional replacing the whole unit. I highly recommend E.Smith
Crew members were very nice and did a great job of installing the new HVAC system in a timely manner The response from the sales team was very prompt during the quote/negotiation process and the pricing is very competitive compared to other …
Both times the technicians came out, they were very knowledgeable, professional and efficient. I recommend them for any HVAC work.
I have a new heating and AC unit installed yesterday and I could not be happier with the service. The tech was very good and highly skilled and even wore covers over his boots when coming into the house. Could not be more pleased with the service.
I’ve been using ESmith for many years now, and love them! They’re always on time for my semi-annual service calls, employees are professional yet personal and friendly, and their prices are fair. When it came time for a new system six years …
Derrick Sams the consultant was great. He didn’t try to over-sale me, I even inquired about upgrading my furnace and he said I didn’t need it and it was just an over-kill. Brian and Allen were the techs who installed my 2 complete hvac …
In my 18 year relationship with E.Smith I have only placed one service call request outside of my regular twice a year PM visits. And that was because one of my units croaked after 18 years of service. My other unit is still going strong. Outstanding service, qualified field personnel and installers. Thanks for everything.
Services provided by E.Smith Heating & Air Conditioning is first class . We have had E.Smith for at least the past 10 years and have recommended them to our adult children. When ever we downsize to a smaller house were going to have E.Smith for our Heating and Air Conditioning.
So driving off Old Alabama and going towards Haynes Bridge a driver dumped a whole big full cup of coke from a gas station ice and all and got it on my car! He was in front of me! So substantially He got what he gave and got a whole coffee on his windshield and the man sped off! Terrible needs to be reprimanded for this!
I had already been using E. Smith Heating & Air Conditioning for servicing my HVAC systems when I had my furnace and A/C unit replaced by them. Both the system selection and installation processes were very professional. I would not hesitate to recommend them to others.
I’ve used E. Smith for over ten years. Everyone there is extremely professional and courteous. They’re competitively priced and always make sure that everything’s right before they leave.
Great company. Can’t say enough about them in all categories. The improvement in my HVAC in my upstairs makes me wish the units had died earlier. Still have another unit that will eventually need replacing and will be calling them for it.
We’ve been using E Smith for years and it has been awesome every step of the way! We recently replaced our upstairs HVAC unit and Earl, Jaison, and Vincent were top notch! Thank you E Smith!!!
Thank you Earl Houghton for being so knowledgeable & making our
purchase experience less stressful. We appreciate your HONESTY!
Thank you Allen for a wonderful install job, we appreciated your GREAT work …
Very good service company; my HVAC units are 20 years old and still going strong thanks to regular preventive maintenance by E. Smith. On the rare occasions when I needed a repair they were quickly available; arrived with the necessary parts so there was no delay in making repairs.
I would highly recommend E. Smith, they are totally professional, do a fantastic job & are very courteous. …
Prompt. Professional. Efficient. Friendly. We have been using E. Smith for many years for our HVAC maintenance and repair. When our old York systems were used up (24 years old) E. Smith replaced them with Carrier and we have been very pleased. Highly recommended!
We have maintained a service contract with E Smith for several years. From the lady who answers the phone, to the salesmen and field technicians these are the most professional group of folks we have had the pleasure doing business with. …
Our experience with E. Smith Heating & Air was amazing. We have no complaints. The technician was very knowledgeable and helpful. We would love to have the same technician every time. Maybe it would help to have him train the others, because he was great!
A second great experience from E. Smith and the team in the replacement of our upstairs HVAC. Earl, top notch Sales Rep. Jeff, did a great job with the installation in a very tight area. The office team helping with the financing and …
Zach S., is one of the most responsive salesman I have encountered. Over years I have had the opportunity to train sales staff for multiple companies, Very high quality and attention to detail, …
Dillon was very nice, professional and took the time to explain things so I’d have a better idea what I could if problems come up again prior to calling for service. Excellent experience all the way around.
Had an emergency breakdown of my A/C unit. Called E Smith 7:30am on a VERY HOT day (hot all week, really!) and they worked me IN, Thank God. Be advised, you will be attended to on their schedule that day. In my case, the tech arrived at …
We needed our yearly AC maintenance done . Jeff came and was so wonderful he was very knowledgeable and professional and he explained everything about the servicse they have and we decided to get the Platinum service…which will save us …
The installer was very knowledgeable and professional. Steve, their technician, is extremely knowledgeable, efficient, thorough
and gives you an honest opinion …
My first time I bought the 3 yr maintenance plan for a/c and heating. Didn’t know what to expect but was so thrilled with their a/c checkup. Joel did the maintenance and spent about an hour washing down my a/c units and inspecting them. He did an excellent job and am very happy I chose them!!!
The gentleman that made the inspection was courteous and prom;pt. Considering the system that we purchased I could have done it myself as the smart thermostat did most of the work with the self test. I do change the filter on a regular …
When our HVAC needed repair in the 20 degree weather we were told the part was backordered. I spoke with Ryan on the phone. He was very understanding and said he would call back. He called back in 30 minutes and said he had been to the …
Service is fast and reliable. Best of all, I trust them completely not to overcharge or do unnecessary work. At last visit, I fully expected to be told I needed a new heating system. Instead, it was a minor problem, and under my service agreement, ended up costing under $50. I recommend them highly!
I have been an E Smith customer since 2004. In the course of those years, between my homes, I have purchased 3 full HVAC systems when in need of replacement. They always have quality service. If they didn’t, I wouldn’t still be relying …
Joseph did what he came to do in a professional manner
Tech was on time and thorough performing his duties.
As always, E Smith provided positive experiences of great communication, timely arrival and professional, friendly service! Weve been customers for years and highly recommend!
Cameron was very professional and skilled. Offered helpful suggestions for increasing the function and reliability of our HVAC systems.
I needed a new gas furnace and went to the Carrier web site and picked three local companies to come and bid on the furnace that I wanted. Not only was E Smith the lowest bid but that included upgrades to my system to bring me up to code. …
After getting quotes from 3 different companies I went with E. Smith Heating and Air to get a new furnace and AC system installed because of their professionalism, timeliness, and fair cost. They are also courteous and I like how they are …
Simple, honest and reliable service. Right from first call to schedule appointment with sales rep until HVAC install and post install verification all steps were well orchestrated and E. Smith went extra mile to gain our trust and business.
My heating unit quit in the middle of our cold snap. The tech who came was friendly, professional and had it fixed in a matter of minutes. So impressed.
Henry and Buddy were sent to my house for a complete A/C, duct work and furnace install. First they were on time to the minute, very professional and went immediately to work. All work looked perfect when they were finished and I was …
The installers from E. Smith did a great job. They were on time, professional, friendly, and answered of all our questions thoroughly.
E. Smith quoted me a great price on a new HVAC unit. I liked that the sales specialist was not pushy. They were punctual and professional, and they were thoughtful enough to send a small thank you gift. I highly recommend them!
Technician was curteous and professional as he performed his task. He explained that there were no issues and the system was good to go.
Would have been great if he detailed what he did however
I have complete confidence in E. Smith.They installed 2 Carrier systems in our house about 16 years ago, and we’ve had a maintenance contract since then. In 2020 I asked for their recommendation re: air purification (Covid) and had them …
Our technician was very good and helpful with our check up. Took his time and answered any questions I had. Frances was our tech.
We used E Smith for a service call on our furnace today. The technician, Craig, was fantastic. He identified the problem and resolved it for us, although we will need a new furnace in the next year or so. Craig was so professional and …
As always E. Smith and Dillon go above and beyond. Not only an excellent job on our annual heating system maintenance but great discussion on insulation methods to improve efficiency and save heating costs. Thank You E. Smith and Dillon!
We have used E. Smith for service and repair for at least ten years. Recently they replaced our eighteen year old HVAC system. Allen and his team showed up on time, were clean and professional, took good care of our home, and exercised good …
Excellent service! I spoke with the owner, Mr. B. regarding an AC problem that’s “out of warranty labor” (unit still has 5 years left), now. Same day he send Joel, the technician and fix it at no charge. That’s unbelievable service! 5 …
Perry Gallo came to check my Mr Slim. Unfortunately, it blew out a great deal of soot. Perry cleaned the whole thing. Was very gracious about it.
Then proceeded to tell me about the company’s service agreement which I bought with confidence.
We are extremely happy with E Smith! They are always so professional and friendly. I would absolutely recommend them to family & friends . Steve was awesome, he showed me how to replace our filter and was very helpful with answering my questions. We love E Smith!
I feel very confident that their technicians will do only what is necessary to get our units fixed. They are always very friendly, professional, and they wear shoe covers in your house, which I think is a very nice attention to detail. I would highly recommend E. Smith to friends and family.
Excellent Product knowledge, system ideas and the Best Installation Team. Zack and Henry and Chris were great. Very responsive and honest. Nice change of pace in a fairly stale industry. Thanks everybody at E. Smith!
E.Smith is THE BEST no one else compares. They show up when they say, their technicians are all polite and respectful of my home. They have even thought me a thing or 2 about my ac unit. I wish all of my service providers could be as great as them. I recommend them to everyone.
We have been using E. Smith Heating & Air Conditioning for over 3 years now. Recently had an issue with our zoned AC upstairs and just as always weather it’s been an install of an air purification system, regular maintenance or repair they …
Have used E Smith a few times in past and yesterday I called them because I had a problem with my condensate pump. Technician Dillon arrived on time and made the needed repair. He was very professional and a real nice Guy. …
We were faced with needed a full replacement AC system the week the state began shutting down due to Covid. One call to ESmith and we had a technician inspect our unit and determine the best steps. Steve arrived on time, provided several …
E Smith installed my systems 10 yrs ago. Since then they have been out for routine maintenance twice yearly . Each tech has been professional, courteous, and on time. All seemed very familiar with the systems that I employ. Very experienced. Highly recommend.
They installed my HVAC units 23 years ago and I have been dealing with them ever since. I rate them 5 stars! They have maintained my units for me and units that were predicted to last 12-15 years have lasted an extra seven! My upstairs unit finally died last year but my main floor unit is still going strong thanks to E. Smith!
As always E Smith done a great job at a good price. Tech was very professional and respectful, did a great job and the wife is warm and happy. Thank you Josh and E Smith. Happy wife Happy home.
We’ve been with E. Smith for 31+ years. They are consistently terrific, professional, timely and very responsive. All of their staff are excellent and represent E. Smith extremely well. This is a company that can and should be trusted. We highly recommend E. Smith.
Damon the service technician is very knowledgeable and professional the 4 star rating is for the technician. …
Their inspection team came out to see why our unit was freezing up. It took them all of 5 minutes to figure out it was because we were double filtering the unit and the exhaust. …
Quick quote at a competitive price for A/C replacement. Installation within a week. Team was very professional and completed installation quickly without any issues.
I have 2 AC UNITS & 2 Heaters and all of them have had problems over the last 2 years. E. Smith was always quick to get someone on site and they never run the bill up like some places I’ve dealt with. Their technicians are friendly and …
Overall great experience! Tommy was professional, honest and trustworthy. Thankful to have my hearing unit maintained and to know what’s going on with it. E. Smith is great! 😎 …
Amazing company to work with. Our technician Ryan was professional & knew exactly what was wrong with our unit. I would recommend E Smith to anyone in Atlanta & we will be using them again, as we purchased a service plan to ensure longevity with our units. Thanks again!
E. Smith recently installed a new system at my house & I couldn’t be happier with their work. They have been great about explaining everything. I really appreciate how friendly & professional everyone has been. Not to mention the pricing …
Zack was very knowledgeable and easy to work with in the sales process. He listened and provided exactly what I was looking for, without trying to over sale me. The quoted price was very good compared to another company’s quote. I had both …
Jeff Johnson did a great job. He was courteous, professional and engaging. He did a thorough job cleaning my three compressors. I hope that Jeff will always do work on my systems for Esmith.
Been with them for a couple of years now. So far, so good. I’m happy with the unit they replaced and they’re doing routine maintenance. Haven’t had any experience with emergency service yet so we’ll see how that goes. …
We have been using e-smith for years and they have been very professional and always helping us out when we needed it. Our 25 year old A/C unit needed a lot of love and they kept the unit doing it’s job year after year. All the techs we …
The folks at E. Smith were very professional and did not try to up sale. The service folks arrived on time and completed the job on time. The new system works great and very quiet! Happy with the result and no issue recommending them to family and friends.
We have had a maintenance contract with ESmith for several years. We have always been extremely satisfied with each technician that has serviced our units. Today our technician was Jeff. He was extremely courteous and patiently answer all …
Jeff was wonderful! Professional in every way. Signed up for yearly maintenance and will most likely purchase our main level unit from them. Cara, the sales lady, was also terrific. Highly recommend.
I have been using E Smith Heating & Air for several years. The service is first rate. Dillon came out today and did a wonderful job maintaining my home’s Hvac systems. …
We’re very happy with the new HVAC system (Carrier Infinity), the value, and the level of service from E. Smith. The initial installation wasn’t perfect (it was a more complex job than the installers expected, and they probably should have …
Called E. Smith Heating and Air out to diagnose why our upstairs AC unit kept shutting off and why the furnace pan kept filling up. Nathan was fantastic and was able to confirm the AC unit is functioning fine, it’s a drainage issue. Very …
We have had a maintenance contract with E Smith for over 15 years. The technician just added Freon, cleaned the coil and extended the live of our 19 year old Carrier System for years to come. It is always reassuring to have Reginald the …
My technician, Dillon, is excellent! Not only thorough in his written notes but explains all of my questions in laymen terms that I can understand. The office staff is wonderful, too. I’ve worked with Nona for years. She too, is extremely thorough and cordial! Great company….I’ve used them for the last 30 years!
We had a 3.5 ton heating and air unit replaced in our attic. The two gentlemen spread plastic on our floor and our stairs and cleaned up perfectly when they were done. They were professional and represented E Smith Heating and Air well. No one else will do our Htg & Air work in the future.
I am so happy that I called E.Smith for my AC issues. I had originally called another company and they came out but I didn’t feel right about them and their costs. E.Smith reception was on top of getting service to me at a time that was …
Our technician was very knowledgeable and professional. Also COVID friendly. We’ve been using E Smith for years and are always satisfied. Highly recommend them. Tommy B rocks!
Let me start off saying Zach is great. He didn’t pressure me with some high sales pitch or dog and pony show. He presented me with several options and explained each on thoroughly and answered every one of my 100 questions. Even after he …
E.Smith is excellent, I have used them for all my heating & A/C needs for over 30.
I’ve had a annual contract with E Smith for many years to come twice a year to inspect my furnace and air conditioner. And over time, I have needed to replace both and E Smith I hired E Smith to do the work. Their service professionals are …
My family and I put our faith and trust in E. Smith. Their service for us over the years has been exemplary. They install our equipment when it needs to be replaced, and they service it when ever it requires adjusting, which is rare. We …
Outstanding company. They installed my complete HVAC systems and have maintained it since 2016. They have even provided consultation support for me as a courtesy on my out of state Carrier system.
There is a reason why I give my business to E Smith. Their techs have the experience and are very personable. Thanks to Nathan for taking care of us!
Our representative took care of changing the filters if needed and getting our humidifier taken care of! Cameron was excellent! Very knowledgeable, professional and personable!
Technician is very efficient and pleasant. He is always very helpful and answers my questions. I forgot to ask him the cost for one of the new thermostats. Can you please send me a quote.
Justin gave me an estimated time of arrival and nailed it. Very professional young man and kept me apprised of what was going on between the two units. Told me the ambient temperature was a little too low to get a good reading on the …
Just wanted to update my review of E Smith. My first experience was not a positive one, however, I felt it is fair to give credit where credit is due.Chad a representative at E Smith listened to my concerns and set about to correct the issues. So I appreciate the time and interest in giving quality service. Thanks again.
Henry and Vincent from ESmith completed my Split AC installation. They explained everything and made the changes I asked for before starting the installation. Most people today do not say thank you enough. I want to thank this team and E Smith for a job well done.
I needed to replace 3 contractors grade HVAC units in 2 different properties. I had 6 different companies provide me a bid and further educate me on the modern technologies of HVAC systems. These folks are incredible to work with. Very …
Jeff was the best we have had come to our house and that is saying something as all of your technicians have been good through the many years we have used your company for multiple houses. He was by far the best and was very thorough . …
We have used ESmith for years! Today we had a new tech named Reggie. He did a great job for us. I trust ESmith so much that we are on service contract. They call and remind us when it is time for service. Would and have recommended them to others.
My wife and I were expecting our first child and our heater was not working. We were past the due date and knew the baby was coming any day now and that we could not bring a child home to a frigid house. On a Monday, I set up an …
Excellent service. Professional technician. Very thorough.
Great to work with and very professional. Zack was super!
Service tech was very knowledgeable, friendly and professional. He listened to the issues and was able to explain and repair an ongoing problem with the system as well as routine maintenance. Very pleased with the service today.
Justin and Ben were awesome. They were polite and professional.
This company installed a new furnace and heat pump. Very quick to do the work snd very professional. But then they had their inspector come out and make sure everything was done properly! That’s quality service
E. Smith Heating and Air is a locally owned business. I like to support local businesses, but this is not an act of altruism on my part. Everyone I’ve worked with is friendly, knowledgeable, and does a great job. Extremely satisfied repeat customer.
I am worried that my warrant will not be honored. I do not think that the company assessed the quality of the equipment design and installation prior to extending the warranty. No appears to be attempting to charge me for repair after only one year of warranty
E. Smith is a great company! Their office staff are friendly and helpful, and when I’ve been visited for maintenance and occasional repairs many times over the past 19 years (x2 properties) every tech has been experienced, professional, fast, and thorough. I highly recommend this company for installations maintenance, and repairs.
Cameron was very professional and engaging during the service call.
We have used E. Smith to maintain our HVAC system since 2006, at least
that’s how far back I can document twice annually inspections. They show up when they say they will. I love how they text or call when on the way. Today, my …
We recently had a new HVAC system installed and were very impressed with the assistance that we had in determining which system to install. Earl was patient and gave us great information on systems that were available. Our installers, …
We had the pleasure of hiring this company to do our yearly maintenance for HVAC on May 6, 2021. We were so impressed by the entire experience from the dispatcher who took our proposal to Mr.Yum, our technician. He was knowledgeable, …
Our service technician was incredible. He was on time and efficient. He also had a great personality. The cost of the service was also very reasonable. We will definitely be using E. Smith for our future needs.
We have used them for over 30 years. Great service and response. Very courteous. Good value.
E. Smith replaced 2 complete systems for us. The estimate was competitive and comprehensive listing out what all is included. The experience between an estimate and selecting them was great as there were no sales pitch to persuade me to …
E.Smith installed and serviced my new system, and wrapped my current ductwork. They are very professional with outstanding customer service. The technicians are knowledgeable and answer all my questions no matter how silly they might be. Lol. Would highly recommend to anyone with a forced air system!!
We replaced our old furnaces with new more efficient ones. All work was completed timely, professionally and special care was taken to protect the floors and walls while moving the equipment. I would highly recommend them.
Very responsive and flexible to my first call for assistance, and post-install email questions.
Technician arrived within an hour to assess system and discuss options. …
The technician (Justin) performed excellent troubleshooting to detect issues with the thermostat error alert. I am pleased with his professionalism and knowledge of the job.
The technician, Justin, was very pleasant and prompt. He set about diagnosing my heat pump which had been making strange noises. He did a thorough job looking for lingering problems and assuring me that the compressor unit was working well. …
Had Damon out to service my AC system and he did a great job. He not only answered all of my questions (probably too many), but he also talked to me about new efficiency standards that will be effective in 2023 that will impact the cost of new systems.
This was third visit from esmith for fixing same issue. Every time they fix the issue, it just resurfaces after 15-20 days. I need to know if Esmith can fix the issue permanently or i need to work with someone else for permanent fix of the issue.
E. Smith is an incredible company! We purchased a new unit from them almost 4 years ago and when Tommy came out today to service our unit, he was polite, friendly, safe and went above and beyond to deliver excellent customer service! He …
Very nice tech who did a good job. Very helpful in explaining the problem. Represents you company well.
Needed my upstairs A/C checked out. Technician was prompt, courteous and informational. Attic Fan issue which the company does not service.
Summarized issue nicely on invoice. Would utilize their services in the future if I had other A/C issues. Recommended!
I’ve been a customer of E.Smith for 20+ years now for their AC maintenance program. It was time to replace my AC/furnace and Zach gave me a very comprehensive quote, financing options and quick turnaround. On the date promised, Jaison …
We were extremely pleased with their professionalism, quality of work and communication. Zach, their salesman, was very knowledgeable, answered all our questions and appreciated his recommendation on the system we had installed. Techs …
Wonderful company. We have used them for years for installation and regular maintenance. Always arrive promptly, technicians are super friendly, knowledgeable and courteous! Almost always have the same technicians so they are familiar with …
After several visits to repair old system, we decided to purchase a new upgraded system. Sales response was timely with multiple options. Our choice was installed in a timely fashion and operational after a one-day installation. Continued preventative maintenance inspections performed as scheduled.
E Smith has always been great to respond and the tech they sent out today went above and beyond. He took a great pride in his work….something you don’t always see today. It wasn’t JUST a job to him, he truly wanted to help and didn’t leave …
Damon was very personable on top of being on time. We would have him back anytime to service our system.
I have used E. Smith for the last 10 years and purchased my lower level AC/furnace from them 9 years ago. I am very pleased with my unit and the annual maintenance service. Jeff came and did our annual service and recommended we replace our …
Earl was a star. I assumed he was the owner based on his knowledge and willingness to make sure the job was done was done as well as possible – even exceeding my lofty expectations. Willing to do a more labor intensive repair where others …
They were fast and able to fix a problem that another local company said was unfixable. That immediately saved me the cost of a new unit. I signed up for their annual service/maintenance plan. I am glad the other guys let us down so that …
Nathaniel thoroughly scoped issues with system and suggested the fixes he completed as well as a venting issue that caused air flow restrictions. Great job!
Earl W. with E. Smith helped get our systems back up and running smoothly right before temperatures take a plunge. Earl really saved the day!
everything went as anticipated and installer did a great job of explaining how our new systems worked.
they were also very polite and neat
Both technicians were very professional. They answered all my questions and even made a few suggestions about the thermostat that I found very useful.
Robert and Dillon tried and found economical repairs.l had used another heating and a/c company in the area and their technician tried to get me to see a new sales representative after only looking at the date of manufacture only(that was 3 …
Service was quick & service man did his job well & gave information on the issue!
Very polite! Very satisfied with service.
The Technician was friendly and efficient. He did his work and did not try to upset me.
Best company ever. I have the platinum package and they come out twice a year for cleaning and tuning the heat and a/c units. Very trustworthy and all very nice. When I need a repair they are out right away. They have saved me a lot of money too.
Kenneth, the Tech, was very knowledgeable and professional. Would love to have him always work on our units.
Friendly and professional. Had me back up and running in no time. Great family owned business. Support these, we’re losing them!
Justin is an excellent technician who discovered the problem with my furnace very quickly and repaired it. I’m so glad to have the heat up and running again.
Needed an igniter replaced on furnace and they came out same day. Highly recommend E Smith! Quick work and doesn’t break the bank
E. Smith has done a great job of taking care of our heating and air serves. All of the technicians and representatives have been a pleasure to work with.
Thank you to our E Smith service technician for finding our furnace issue quickly. Have always been pleased with this company and it’s employees.
Technician was great even handled the bad news well!!! We have no complaints. Service has always been excellent.
Good rep, personable and professional . Cleaned up around attic stairs for me, new roof install had caused lots of debris. That was going above and beyond!
Technician was good but showed up at 4p with a window of 11a-4p. I called main office to get a more specific time but they could not provide.
Zack came over promptly , did detailed analysis and provided a very professional proposal for our project. We have submitted to our hoa board for consideration . …
Top notch service. Very prompt response times. Always very knowledgeable. Service Tech Earl is the best.
I highly recommend E.smith.
I’m always delighted with E. Smith Service. The service man is always on time and very professional. I trust E. Smith with all my HVAC needs is simply the only thing I can say!
Maintenance technicians identified that I had bad motor to my downstairs heating unit. Repaired issue in a couple of hours. Technicians did a great job.
On the coldest day in 20 years one of our two furnaces would not turn on. Kenneth from E. Smith came over and figured out the problem in under a minute. It was the igniter! He replaced it and the furnace started heating the house! Yay! Kenneth was professional, knowledgeable and very helpful.
November 2022 Earl detected a condensation issue during our semi-annual inspection. He submitted a detailed proposal which we agreed to. Work was completed professionally and original ductwork from 20+ years ago was replaced and a damper …
Always do a great job. Installed my system. Easy to make appointments for annual checkup. Did a great job on installation of my system.
Nice service people, great company. Everyone I’ve talked to has been very professional and helpful. I’ll definitely stick with them for my HVAC maintenance.
Gentleman was very nice and right on time.
We would liKe to see E SMITH use a better filter. These are on the “cheap” side for what we pay yearly for service.
Cameron Green was very efficient and professional. He not only performed the Fall inspection, he also detected the source of the offensive noise from the new furnace. Hooray! Several technicians had tried previously to stop the loud noise. Cameron. Is to be commended for his knowledge and initiative.
Earl is the best technician ever made. He is tenacious in his work and doesn’t quit till he figures it out. He is extremely intelligent and knows what he’s doing. He will not tell you it is fixed until it IS fixed.
Nona in the service department, top notch, second to none. Service techs, rarely disappointed. Parts department, awful. Have been a loyal customer of E.Smith for well over a decade. New Carrier Infiniti system in 2013 and an ESA customer. …
The news reported this Christmas weekend would be one of the coldest weekends with lows in the teens. As fate would have it, the heating system began to fail. It would shut down and after resetting, it would come on for awhile but then …
I have been a customer of E.Smith Heating and Air for 22 years. In that time, I’ve had 2 new HVAC complete units installed in 2 different homes. The semiannual maintenance ensures proper working condition & peace of mind. They are professional, punctual & courteous. I would highly recommend them!
Dillon with E. Smith has always been so professional and knowledgeable. Every time he comes to our home, he takes the time to inspect and diagnose the problem carefully and explains what is needed clearly! His demeanor is very kind and …
I recently needed to get my 21 year old HVAC system replaced, so I reached out to several suppliers to get quotes. Cara from E. Smith was super responsive and helpful to work with me, answering all my questions in a timely manner. She was …
The technician was so helpful and professional. He made sure that he put shoe covers on before he came in the house which of course is appreciated. He diagnosed and resolved the issues very quickly. He then showed me the yearly maintenance …
I have nothing but good things to say about this company. They are professional, courteous, on time, and very knowledgeable! They are also very patient and they honor their service agreement. I wouldn’t use any other company but E Smith. If …