Ear, Nose and Throat Specialists of Northern Virginia
ENT Specialists of Northern Virginia - Arlington
Ear, Nose, and Throat Specialists of Northern Virginia was founded by Dr. Richard E. Linde, when he opened a small office located on Sleepy Hollow … See more
Very unprofessional staff, let me set up an appointment, I waited a month for the appointment to then surprise me with a 100.00 dollar bill I was never aware off, let alone the appointment was for my daughter and needed an appointment asap, …
My “doctor” casually asked me if I wanted her to look up my nose. Then they later billed me $400 for “surgery” for the privilege. They never helped me with anything.
Booked an appointment two times and two times were cancelled shortly after. No reason for cancellation was given, neither the courtesy of following up for possible reschedule. Do not recommend.
The worst service. Their online scheduling system is always messed up, I had the worst female PA I believe it was at the Springfield location, and the receptionist I had to talk to on the phone was absolutely so unhelpful. And they don’t allow you to leave the office messages with their automated system. I do not recommend!!!
I’ve had nothing but great experience here. Dr. O’Reilly and her office has been nothing less than patient with my three year old son who has communication issues. We never waited more than 15 minutes!
I saw Dr. Roeser after having my single-sided hearing loss dismissed by another ENT. She was able to correctly refer me for ABR and MRI testing to diagnose an acoustic neuroma. I can’t thank her enough!!
Tried to see Dr. Roesser at the Arlington VA office but she was not available so I got handed to one of the helpers (who may or may not have any kind of qualifications) and was charged $230 for a cleaning. This is an example of the quality of medical service we have in the States.
Do not recommend if you need to have your young children examined. Was not patient at all with my 3 year old sons lack of willingness to be looked at or answer his questions. Also was blatantly annoyed by my 1 year olds crying and rushed us …
Not recomending at all.
Wait is really long. And then they rush you out of the office. I haven’t got any kind of information I was looking for and later I needed to call several times …
I would give NO STARS if possible. DO NOT GO TO THIS PLACE!! If you care about your loved ones DO NOT bring them to this specialist. The manager and front desk staff were probably three of the dumbest individuals I have ever come in contact …
Worst place for hearing aids if you are Hispanic/Latino. They profile me as soon as I step in. They are nothing more trustworthy than a used car salesman. They want their $$$ up front, even if you have the Insurance plan that they called the best insurance.
Dr. O’Reilly diagnosed my sensorineural hearing loss (after an audiology test), explained my prognosis, prescribed an oral steroid, and made a 4-day follow-up appointment to check progress and determine whether a steroid injection is …
Dr O is fantastic! She’s knowledgeable, personable, and all around great. She help me solve an ear problem I’d been having that other ENTs couldn’t.
One expects to wait at a Dr’s office however the wait for her is minimal. And she’s worth it! Go see her! She’s worth it.
You call to make an appointment and give them all of your insurance information and are told you’re good to go and make the appointment only to arrive and be told you have to self pay. The front desk staff said “I am not sure who you talked …
I visited the Springfield location with Dr. O’Reilly. She is very knowledgeable, caring and patient. She took her time to listen to all my history of symptoms and carefully examined my issues. I feel very blessed to find her and would recommend her!!
The doctors are good, but the staff at the front desk and at billing are non-responsive/not helpful. They continue to “lose” my information. They once e-mailed me to have me fill out a form that included having me tell them my e-mail address. General confusion. And they blame everything on “the new system”.
Excellent office, excellent staff, excellent doctors – unfailingly polite, efficient and helpful. Dr. Clark and Dr. Gurian are both terrific! Highest recommendation-
No appt issues, Dr O & staff wonderful. They took care to explain everything I had questions on for my daughters issues and offered many options rather than rushing us on. I am very comfortable with the office and procedures my daughter has needed after interacting with them.
The staff here is amazing; A+ all around. From the moment you walk in the door till the moment you walk out, you know you’re in good hands. Joseph, Kelly, and Stella at the front desk were always ready to greet me and get me checked in/out …
Highly recommend Dr. Roeser, especially for children. We took our 10 month old daughter here for tubes and Dr. Roeser was very patient, kind, and accommodating. Although it is worrisome anytime you have a procedure for a young child, she …
I have never been rushed in and out of a doctors office so quickly. It was clear the doctor had pre-planned responses to anything I said as i was quickly cut off when explaining my symptoms. The best part of it all was that she told me my …
I selected this provider from my BCBS federal employee program search. I have a history of fungus in the left ear and I began having pain in my left ear so I decided to make an appointment here. Josef G looked in my ear and said there was …
Love my doctor and the front desk staff are super nice, however I called the scheduling office to let them know I woke up feeling bad and because of everything going on with covid I didn’t want to come in and risk anything. The lady I …
My mom had a appointment at the Arlington location with Dr. Kollene. She admired the new receptionist Kristen. She was very helpful and a sincere person. She showed that she really cared as well as assisted my mom back down to the lobby. …
Uncaring. Sterile & unresponsive. First off on website they have a contact us option which is generic and you think ok someone will call asking what you need. NOPE! It is a scheduling service to schedule you an appointment. There is no …
We had a great experience with the Audiologist and the Dr. but the front desk was unhelpful! When I was checking out I inquired as to how and when I find out the results of the hearing test, she didn’t know, and my daughter was anxious to …
My experience was pretty much my “specialist” gas lighting me about why I shouldn’t fix my Deviated septum. He literally down played everything that’s been affecting my daily life and didn’t bother to help. Waste of copay, I will be getting a second opinion. Please believe the ratings and reviews because this practice is subpar/mid.
The doctor told me I had a deviated septum. I thought that fixing that — getting a septoplasty — might fix the pain I get behind my eye (I was at a loss for a solution since no one knew why I was getting pain there). His main comment was …
Accessing an appointment here is absolutely terrible. Their site shows seemingly up-to-date openings, you enter information to request, they tell you they’ll confirm. Well, then they deny you and still leave the time you requested as …
You really have to accommodate their restrictive hours, structure, and contact procedures to get service or care. In this day and age, it should be the other way around. They could get two stars from me by reviewing and responding to …
Efficient, friendly service from everyone from the front desk to the amazing Dr. Roeser. Could not have been a better experience. My issue was thoroughly examined and resolved. Very happy with my visit.
Cannot thank Dr. Kolleen Codero enough for her kindness, patience, and willingness to work with my husband and I to get our son of 18 months his hearing test completed- which I will say was no easy feat. She worked with us for hours to get …
Very pleased with the excellent service I received from the specialists in the practice. I was especially impressed with Dr. Kerrianne Clark who explained clearly and patiently about the Hearing Aids I needed. She was generous with her …
Dr. Clark and Dr. Cordero were amazing! We brought our 2yo in for a hearing test, and we were all a little nervous. They both made us feel comfortable throughout the process. They allowed our son to take breaks and pulled out every trick in their bags to keep him engaged and happy. We are so grateful for the positive experience!
HORRIBLE, front desk purple-haired lady is super rude!! Entire admin folks were terrible and unpleasant. Do not go here. On top of that Doctor was rushed me in and out, told me to just “put some vasoline on it” – thanks for the tip, couldn’t possibly think of that. Never go here
DO NOT GO HERE – this is a prime example of why less people trust the medical community. Front desk ladies we’re absurdly rude (purple haired lady was obnoxious). Doctor I met with was quick, nurse wanted to read me the riot act. Impossible …
My first experience at the practice was underwhelming. Arriving early for my appointment, I was led into an examination room where I sat for 30 minutes without seeing the doctor. I asked a nearby assistant about this, and several minutes …
I have been thrilled with my hearing aids and the service I received at ENT Specialists in Arlington. I always got right in, waiting less than 5 minutes, if that long. All the staff was friendly and helpful. They understood and met my needs with patience. I’m old so patience is necessary!
A wonderful experience with a well-informed doctor
People on scheduling are not cooperative at all and rude.
Waited 30 minutes. No apology for the wait then was rushed out.
This was a follow-up from surgery. Dr O’Reilly, was great as usual!
Dr. O’Reilly is great, she helped me when I needed it the most.
Dr. Roeser was amazing
Very unprofessional staff, let me set up an appointment, I waited a month for the appointment to then surprise me with a 100.00 dollar bill I was never aware off, let alone the appointment was for my daughter and needed an appointment asap, …
My “doctor” casually asked me if I wanted her to look up my nose. Then they later billed me $400 for “surgery” for the privilege. They never helped me with anything.
Booked an appointment two times and two times were cancelled shortly after. No reason for cancellation was given, neither the courtesy of following up for possible reschedule. Do not recommend.
The worst service. Their online scheduling system is always messed up, I had the worst female PA I believe it was at the Springfield location, and the receptionist I had to talk to on the phone was absolutely so unhelpful. And they don’t allow you to leave the office messages with their automated system. I do not recommend!!!
I’ve had nothing but great experience here. Dr. O’Reilly and her office has been nothing less than patient with my three year old son who has communication issues. We never waited more than 15 minutes!
I saw Dr. Roeser after having my single-sided hearing loss dismissed by another ENT. She was able to correctly refer me for ABR and MRI testing to diagnose an acoustic neuroma. I can’t thank her enough!!
Dr. O has been great treating my throat cancer. I’ve been scoped several times. She’s been accommodating, professional, and punctual each visit.
Tried to see Dr. Roesser at the Arlington VA office but she was not available so I got handed to one of the helpers (who may or may not have any kind of qualifications) and was charged $230 for a cleaning. This is an example of the quality of medical service we have in the States.
Do not recommend if you need to have your young children examined. Was not patient at all with my 3 year old sons lack of willingness to be looked at or answer his questions. Also was blatantly annoyed by my 1 year olds crying and rushed us …
Not recomending at all.
Wait is really long. And then they rush you out of the office. I haven’t got any kind of information I was looking for and later I needed to call several times …
I would give NO STARS if possible. DO NOT GO TO THIS PLACE!! If you care about your loved ones DO NOT bring them to this specialist. The manager and front desk staff were probably three of the dumbest individuals I have ever come in contact …
Worst place for hearing aids if you are Hispanic/Latino. They profile me as soon as I step in. They are nothing more trustworthy than a used car salesman. They want their $$$ up front, even if you have the Insurance plan that they called the best insurance.
Dr. O’Reilly diagnosed my sensorineural hearing loss (after an audiology test), explained my prognosis, prescribed an oral steroid, and made a 4-day follow-up appointment to check progress and determine whether a steroid injection is …
Dr O is fantastic! She’s knowledgeable, personable, and all around great. She help me solve an ear problem I’d been having that other ENTs couldn’t.
One expects to wait at a Dr’s office however the wait for her is minimal. And she’s worth it! Go see her! She’s worth it.
You call to make an appointment and give them all of your insurance information and are told you’re good to go and make the appointment only to arrive and be told you have to self pay. The front desk staff said “I am not sure who you talked …
I visited the Springfield location with Dr. O’Reilly. She is very knowledgeable, caring and patient. She took her time to listen to all my history of symptoms and carefully examined my issues. I feel very blessed to find her and would recommend her!!
The doctors are good, but the staff at the front desk and at billing are non-responsive/not helpful. They continue to “lose” my information. They once e-mailed me to have me fill out a form that included having me tell them my e-mail address. General confusion. And they blame everything on “the new system”.
Excellent office, excellent staff, excellent doctors – unfailingly polite, efficient and helpful. Dr. Clark and Dr. Gurian are both terrific! Highest recommendation-
No appt issues, Dr O & staff wonderful. They took care to explain everything I had questions on for my daughters issues and offered many options rather than rushing us on. I am very comfortable with the office and procedures my daughter has needed after interacting with them.
The staff here is amazing; A+ all around. From the moment you walk in the door till the moment you walk out, you know you’re in good hands. Joseph, Kelly, and Stella at the front desk were always ready to greet me and get me checked in/out …
Highly recommend Dr. Roeser, especially for children. We took our 10 month old daughter here for tubes and Dr. Roeser was very patient, kind, and accommodating. Although it is worrisome anytime you have a procedure for a young child, she …
I have never been rushed in and out of a doctors office so quickly. It was clear the doctor had pre-planned responses to anything I said as i was quickly cut off when explaining my symptoms. The best part of it all was that she told me my …
I selected this provider from my BCBS federal employee program search. I have a history of fungus in the left ear and I began having pain in my left ear so I decided to make an appointment here. Josef G looked in my ear and said there was …
Love my doctor and the front desk staff are super nice, however I called the scheduling office to let them know I woke up feeling bad and because of everything going on with covid I didn’t want to come in and risk anything. The lady I …
My mom had a appointment at the Arlington location with Dr. Kollene. She admired the new receptionist Kristen. She was very helpful and a sincere person. She showed that she really cared as well as assisted my mom back down to the lobby. …
Uncaring. Sterile & unresponsive. First off on website they have a contact us option which is generic and you think ok someone will call asking what you need. NOPE! It is a scheduling service to schedule you an appointment. There is no …
We had a great experience with the Audiologist and the Dr. but the front desk was unhelpful! When I was checking out I inquired as to how and when I find out the results of the hearing test, she didn’t know, and my daughter was anxious to …
My experience was pretty much my “specialist” gas lighting me about why I shouldn’t fix my Deviated septum. He literally down played everything that’s been affecting my daily life and didn’t bother to help. Waste of copay, I will be getting a second opinion. Please believe the ratings and reviews because this practice is subpar/mid.
The doctor told me I had a deviated septum. I thought that fixing that — getting a septoplasty — might fix the pain I get behind my eye (I was at a loss for a solution since no one knew why I was getting pain there). His main comment was …
Accessing an appointment here is absolutely terrible. Their site shows seemingly up-to-date openings, you enter information to request, they tell you they’ll confirm. Well, then they deny you and still leave the time you requested as …
You really have to accommodate their restrictive hours, structure, and contact procedures to get service or care. In this day and age, it should be the other way around. They could get two stars from me by reviewing and responding to …
Efficient, friendly service from everyone from the front desk to the amazing Dr. Roeser. Could not have been a better experience. My issue was thoroughly examined and resolved. Very happy with my visit.
Cannot thank Dr. Kolleen Codero enough for her kindness, patience, and willingness to work with my husband and I to get our son of 18 months his hearing test completed- which I will say was no easy feat. She worked with us for hours to get …
Very pleased with the excellent service I received from the specialists in the practice. I was especially impressed with Dr. Kerrianne Clark who explained clearly and patiently about the Hearing Aids I needed. She was generous with her …
Dr. Clark and Dr. Cordero were amazing! We brought our 2yo in for a hearing test, and we were all a little nervous. They both made us feel comfortable throughout the process. They allowed our son to take breaks and pulled out every trick in their bags to keep him engaged and happy. We are so grateful for the positive experience!
HORRIBLE, front desk purple-haired lady is super rude!! Entire admin folks were terrible and unpleasant. Do not go here. On top of that Doctor was rushed me in and out, told me to just “put some vasoline on it” – thanks for the tip, couldn’t possibly think of that. Never go here
DO NOT GO HERE – this is a prime example of why less people trust the medical community. Front desk ladies we’re absurdly rude (purple haired lady was obnoxious). Doctor I met with was quick, nurse wanted to read me the riot act. Impossible …
My first experience at the practice was underwhelming. Arriving early for my appointment, I was led into an examination room where I sat for 30 minutes without seeing the doctor. I asked a nearby assistant about this, and several minutes …
I have been thrilled with my hearing aids and the service I received at ENT Specialists in Arlington. I always got right in, waiting less than 5 minutes, if that long. All the staff was friendly and helpful. They understood and met my needs with patience. I’m old so patience is necessary!