Your meter will be read each month, and the bill will arrive approximately one week after the meter is read. The bill is based on energy charge … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
2001 S Wood Dr, Okmulgee, OK 74447
Member focused.
Sucks
High price electric prepaid
Their rates are outrageous,
Excellent and helpful people
The employees are great!
Terrible customer service.
A joke for a Public Service Company
Very nice and helpful people
Friendly people and fast service
Very nice building and staff
Keeps the lights on so my kids can read.s
Beautiful offices, customer oriented staff.
Always quick to repair when we have a outage
Too many power outages and too long to get power back on. Bridgeport west eufaula.
Very knowledgeable and polite staff. Great company
THEY CHARGE $3.95 TO PAY YOUR BILL ONLINE!!!! THAT SHOULD BE ILLEGAL.
Poor customer service. REALLY!! A charge to pay your bill online????
They really trying to make homes and businesses more energy efficient
Shameful that I even have to give them a 1 star rating. Poor communication, poor customer service, poor everything.
Absolutely rediculous! 5th time in 1 day with a power outage!!!
Th3re doing the solar thing which is fine and everything just need to teach ppl how to go abouts doing it thanks
They made me pay my bill very simple the lay there was very courteous
They great. My dad died an we couldn’t pay them this month an they working with us.
Always had great service, and I love that we get refunds almost every year as part of the co-op!
we were out of sservice along with thousands of others in this part of the state…ECE was terrific and out here long hard hours to get us up and going again…thank you so much…we do appreciate you…
Why am I being charged a usage and then an extra 60 bucks on top of it? Cause you people bought too much electricity and now I’m being charged a separate fee? Clowns.
It’s a great bunch of people that work at East Central. They are always eager to help and they keep my lights on.
We’re always last to get service restored Here is a suggestion
TIE OUR DEAD END LINE into
One of the others !!!! Half a mile north of us have electric three quarters of a mile south has electric No reason to make us do without
Well would be a good deal but was told they aren’t doing anything inside Henryetta .How sad.
Best Electric Service Company on the Planet. You should get to know them. They are fair and honest and work to serve their customers.
They do not send you the payment coupon then charge you an extra 4 dollars when you pay by phone. Should be illegal. Can’t believe the Corporation Commission allows this.
Watch out for these people they will screw you at every chance and opportunity, by the way after you’ve been a customer for over 20 years if you have problems in your life such as medical and you run into hard times don’t bother asking them …
Lost power and here within the hour! Never had this kind of response time. So glad East Central is my service.
They are the best! Any time we’ve had outages in our area they are very quick to get power restored.
Took two days to come and change out a faulty meter. They want people to buy solar panels on there site for 350 a month. I cant wait to put in my two windmills and two solar panels and disconnect from their service
We just moved to the country and had to have our service completely built, they came out right away did a beautiful job installing our electric and made sure everything was safe best electric company we’ve ever had
The line to my well house got severed by someone attempting to cut trees down and it cut power to it. They were out after hours not long after I called to report the outage and got water back to my home
When you see PSO and OG@E work 24 hours around the clock to take care of their customers, something is pretty sad when they go home at 10pm and leave us to boil in the pot. I think East Central has gotten way too big and don’t have the …
Undoubtedly the worst customer service I’ve ever dealt with. They have no shame in talking to you like you’re below them. I’ll be investing into alternative forms of energy so I can get away from these people. Can’t wait to cut them OFF!
Beggs, OK
They try, but they are just not ready for the bigtime. They are a small town electric coop with small-time thinking. As the population growth has exploded in Bixby – they were not ready. They have not built out capacity to handle it, and …
I needed a temporary electrical hook up and have a pole with a transformer removed from my property. The person that I coordinated it was awesome and the removal was done in an expedited time frame.
Always pay your power bill on time or this power company will flip the switch and charge 100 bucks to flip the switch back on. People why do the eastern electric company even have real people working there because everything is SMART METERED. I bet they get hefty bonuses off of us poor people. Lol.
My electric water & power lines to my treehouse and garage Got severed. Do to erosion over the years, my lines became close enough to the surface, a cable-trencher, operated by a Benton Fiber Optic Crew, cut them. I spoke with Mary on the …
Had service for years without any problems. Bought a new place and nothing but issues from them. I wish I had a choice and I wouldn’t use them!
Have a 400$ deposit which is outrageous. Option 2 is pay as you go. Never heard of that except with a dump phone. Paying 3.95 to pay the bill is a nice lol monopoly they have going on. 432 sq ft mini home and bill was extremely high priced.
Have been stuck with them for 3 years. In the last 2 weeks my bill has more than doubled, with no reason. The ladies on the phones are NOT helpful, rude and will not let you speak with a manager or anyone else in the office. Not helpful, disrespectful people. Would love to petition PSO to add service in our area.
My daughter and family are new customers. I was so puzzled by their billing practices. After reading the reviews I am certain that an investigation needs to take place! …
We just bought our first house.. down the street from where we rented in Bixby. I was so disappointed that our service was no longer with OG&E.. been with them for 3 years..no problems at all and loved their customer service! I call this …
Love East Central. Best electric company around here.
Such a slow process. Talked to several different people there and got different answers from all of them on how long it would take to get electric out to my new house. Long story short I was suppose to be moving into my house at the lastest …
It would be nice to not have to pay $3.95 as a convenience fee . Ya know people have to work and y’all close at five. If you live off from the office you get to pay this inconvenient convenience fee. To boot if you don’t have at least …
Horrible company. Electricians are liars and lazy , won’t go the extra mile.. if I didn’t have to go through this electric company I wouldn’t
WORST customer service I have ever experienced. Not only does my power go out everytime there is a small storm but, it takes hours sometimes even days for it to come back on. I have had them for 6 months now and within that time I have had …
This company is terrible for getting out and installing new service. We started our account and put our deposit in almost 7 weeks ago to install a pole. It took 3 weeks for someone to come out and put a stake in. 2 weeks later I’m calling …
Leaving 1 star because I can’t leave 0. Needed to sell the property with the electric on a prepaid account, haven’t been on the property for over 4 months and didn’t realise they were still charging service fees. Now they won’t let the new …
There is several reviews about outages and service being shut off. I have been a customer for 13 years now. Also had new service pole installed for new construction. They had electric service within a few weeks. No problem because I called …
Awesome Services, I recommend use 1 Gbps for Internet speed but it’s no issues at all. …
Horrible excuse for an electric company, never have I paid so much for so little.. Ridiculous rates, ridiculous price they want for a deposit! For what?? To be ripped off since Aug and all they want to give is a measly 100 credit for over …
We had severe storms last night and we took a direct hit of lightning I called it in at 1100 pm. At ten o’clock this morning I called to check the tge starus. The CSR said we have power to the meter. I told them no you do not. Called again …
Since someone messed up and my bill was 20 the last couple months now I’m being over charged 400$ or they shutting it off. These people are rude and unprofessional. I shouldn’t have to pay for their mistakes. I don’t know how to read a meter. For all I know they could be over charging us all the time.
Tamara made everything right!! She truly made a bad situation 110% better just by caring. Happy to change my rating to a 5 star review.
Just woke up to a young opening my door from East Central letting me know he was here to check my power polls. I sleep right next to the front door so that was an alarming suprise.
Went on their website and entered my address and it said I was in the Phase 1 area to receive fiber optic internet. Called and was transferred to eco link and they scheduled a tech to come out to measure around my house. Two weeks went by …