Absolutely over charging customers. We have paid for there project and is completed and still being charged. The media needs to Investigate this company
The only good thing I have to say is the employees are very nice! The website is not user friendly , water is terrible and overpriced. Whenever I call about my bill they say they’ve had a rate increase . Seriously , like several times a year !
Terrible! I have a graph on my account of usage and cost and the usage is much less during the winter months, yet the cost is the same. This company is terrible and its overcharging. I wish there was a choice, but we do not have a choice but move!
I can never pay my over priced water bill online… Their website is always down… You think with the money they charge us for water the website would be user friendly….
Their water is horrible and the webite is trash. Never works. When it does do not try a check online I will be taking my bank statement in so they can see they never ran the check. Aurora water tastes much better. We cannot even give this water to our animals or make coffee etc. It stinks!!°
Water is expensive in the West. It should be. The folks at ECCV have always been fair and accurate when I have worked with them over the past 20 years.
My ECCV water bill just keeps going up! There were DRASTIC increases, bond/tax issues that customers were not properly informed!, fees, outrageous late payment penalties! etc! …
Had to call them late Friday night because I needed them to shut off my water from the street, there was no sign of where that darn valve was located (of course). Called them 930pm expecting to get no response since it was the weekend. …
Over charges and gives no warning when turing of water to a house. Why wouldn’t they knock on the door and all for payment? It send a letter informing if part for due bills? It’s like getting your water from the mob. They got the address wrong and shut off our water by mistake.
The customer service is great, and the field representatives are always hard at work getting us our clean renewable water! Rates and fees are competitive with neighboring districts and municipalities and their website is very user-friendly …
Water two days out of the scheduled time because our HOA was upset about a singular dry/sun damaged spot. Recieved a notice the next week. Neighbors have watered DAILY for two weeks and have not received any notice, and I asked them. …
When I first moved into my neighborhood and got ECCV water I noticed that it leaves a lot of water spots on all the glass in my showers. I emailed them and never got a single response about the quality of the water. When I lived right …
The most expensive chlorinated toilet water money can buy. They charge $67 in fixed costs per month, before they start charging for usage. The fixed costs alone is higher than any water bill I have had with 9 years with Denver Water. To …
I would have given it 1 star, but the extra star is because Customer Service is pretty good. The actual water however, is horrid. My monthly bill has never been lower than $72.00 – and I live in a townhome. Before I bought the townhouse I …
UPDATE (May 2020):
Was able to set up autopay. Had a question about watering exemption for my reseeding, and was able to reach a real customer service rep Laura on chat fairly …
These private company water providers need to be elimated and the city/county should take over…. ECCV charges $67 a month in fees/fixed costs before they start charging for usage. Even if you have zero water usage, you will still be …
I was so frustrated with the cost of the set fees of $68 for admin, sewer and the “water project.” We’ve lived here for 25 years. How long does the “water project” take to complete? The cost of our water is so high, we can’t afford to have …
So…this water company falls in line with the Russians…this water company is full of oligarchs…but they are Americans….and they are the ones ripping off home owners, breaking our plumbing with high pressure coming from the …
Last month I had an issue with sediment in the water. The water had a yellowish brown tint to it, similar to tea. I was told it was due to a failed pump in my area and that I should run the water to flush the sediment from my pipes, but …
Water is awful.
This is the most over priced water on planet Earth. 150+ a month. Eat a fat d eccv
The water always works, the sewer always works and the price is competitive with neighboring towns. What else could you ask for?
I pay more in FEES than water itself. Pretty sure I know where those “fees” are going.
Absolutely over charging customers. We have paid for there project and is completed and still being charged. The media needs to Investigate this company
The only good thing I have to say is the employees are very nice! The website is not user friendly , water is terrible and overpriced. Whenever I call about my bill they say they’ve had a rate increase . Seriously , like several times a year !
Terrible! I have a graph on my account of usage and cost and the usage is much less during the winter months, yet the cost is the same. This company is terrible and its overcharging. I wish there was a choice, but we do not have a choice but move!
I can never pay my over priced water bill online… Their website is always down… You think with the money they charge us for water the website would be user friendly….
Their water is horrible and the webite is trash. Never works. When it does do not try a check online I will be taking my bank statement in so they can see they never ran the check. Aurora water tastes much better. We cannot even give this water to our animals or make coffee etc. It stinks!!°
Water is expensive in the West. It should be. The folks at ECCV have always been fair and accurate when I have worked with them over the past 20 years.
My ECCV water bill just keeps going up! There were DRASTIC increases, bond/tax issues that customers were not properly informed!, fees, outrageous late payment penalties! etc! …
Had to call them late Friday night because I needed them to shut off my water from the street, there was no sign of where that darn valve was located (of course). Called them 930pm expecting to get no response since it was the weekend. …
Over charges and gives no warning when turing of water to a house. Why wouldn’t they knock on the door and all for payment? It send a letter informing if part for due bills? It’s like getting your water from the mob. They got the address wrong and shut off our water by mistake.
The customer service is great, and the field representatives are always hard at work getting us our clean renewable water! Rates and fees are competitive with neighboring districts and municipalities and their website is very user-friendly …
Water two days out of the scheduled time because our HOA was upset about a singular dry/sun damaged spot. Recieved a notice the next week. Neighbors have watered DAILY for two weeks and have not received any notice, and I asked them. …
When I first moved into my neighborhood and got ECCV water I noticed that it leaves a lot of water spots on all the glass in my showers. I emailed them and never got a single response about the quality of the water. When I lived right …
The most expensive chlorinated toilet water money can buy. They charge $67 in fixed costs per month, before they start charging for usage. The fixed costs alone is higher than any water bill I have had with 9 years with Denver Water. To …
I would have given it 1 star, but the extra star is because Customer Service is pretty good. The actual water however, is horrid. My monthly bill has never been lower than $72.00 – and I live in a townhome. Before I bought the townhouse I …
UPDATE (May 2020):
Was able to set up autopay. Had a question about watering exemption for my reseeding, and was able to reach a real customer service rep Laura on chat fairly …
These private company water providers need to be elimated and the city/county should take over…. ECCV charges $67 a month in fees/fixed costs before they start charging for usage. Even if you have zero water usage, you will still be …
I was so frustrated with the cost of the set fees of $68 for admin, sewer and the “water project.” We’ve lived here for 25 years. How long does the “water project” take to complete? The cost of our water is so high, we can’t afford to have …
So…this water company falls in line with the Russians…this water company is full of oligarchs…but they are Americans….and they are the ones ripping off home owners, breaking our plumbing with high pressure coming from the …
Last month I had an issue with sediment in the water. The water had a yellowish brown tint to it, similar to tea. I was told it was due to a failed pump in my area and that I should run the water to flush the sediment from my pipes, but …