Great service all the way up to the time they decided I wasn’t worth their while… they cancelled my service with less than a weeks notice – now I am scrambling to find another company.
Employees neglect to put garbage cans back where they belong (not in roadway).. VP is rude also doesn’t know when to take responsibility for damage caused by employee neglect.
They didn’t pick up all of garbage at my street today. Half of have picked and remains the rest of garbage on street. I called customer service and complained about it however they are laziest and rude.
Well where do I start first you pay for your garbage everytime the bill comes in faithfully, then get charged extra to pick stuff up like a couch bed ECT, 13 bucks not bad its better then 60 and all the time spent cleaning looking for stuff …
Constantly not picking up our trash. Call after call with work order after work order on their end. They are horrible at their job. New Albany, IN needs to find a new trash company.
Called several times to get my trashed picked up and when the did what fell out was left. VP was very rude. Customer service goes a long way but……….they missed it all. New Albany show have someone else pick up our garbage
I have been dealing with this company for 3-4 months now. There driver keeps putting the dumpster 3-6 inches from the cars in the lot. I have called and complained about it but they ignore all attempts to make things right. AVOID Them if you can.
Called On a Monday to have brush and many bags of leaves removed. Wednesday morning Ecotech was there picking up. Thanks for the quick and good service. Cleaned up the area well.
Eco-Tec drivers are some of the politest, courteous and consistently go out of their way for their customers. We also receive a community discount because the most of the neighborhood uses eco- tech. Job well done, thank you
My husband worked there for about 3 months until the tanker the company instructed him to overfill turned over. He was of course blammed and let go. We are in the process of filing with DOT, the State Attorney Office and notifiying city officials. BEWARE!
Absolutely the worst company!!! They refuse to pick up my trash and the driver cussed me out because I had carpet sitting out for pick up and according to him, it was going to be my fault for him having to work overtime that day. He threw …
Called for small limbs pickup the last week of July. Have called three times with different reasons why it had not been done. Finally removed the limbs myself last night August 28 – 5 weeks after first call. Very disappointed in their …
They try to get in business and are unable to deliver the amount of garbage cans you ask for. But … they charge you like they have given you all cans. – Not exciting at all.
Very upset about my trash not being picked up. My pick up day is Friday,my trash been sitting out in the heat from Thursday morning.!!!!!.About time I made it home around 6:30 pm Friday, I seen my trash was still in the trash cans,we’ll …
I live in Louisville and they have missed my trash 3 weeks in a row. I haven’t seen anything like it. The lady that answers the phone is nice as can be but I feel like shes giving me the runarounds now. I want a refund.
I know people have there opinions but this family owned company is good! The people that work there have stressful days and moments, everybody is not perfect but they are great and some people can be butt hurt and talk about them, but …
I’ve never written a review before. I feel compelled to do so to alert others about the EXTREMELY POOR AND UNPROFESSIONAL CUSTOMER SERVICE from Ecotech. This is the FOURTH time a collector has taken a labeled recycle bin or the lid that …
I honestly have no idea why such the low rating for this company. We’ve had them for years and not one single time have we had an issue. Even moreso recently Republic offered is pickup for half the cost of EcoTec and other trash companies …
For the fourth time in as many months, they have failed to pick up our trash, even though it was sat out on the curb the night before. We left it out for the entire day on Friday and part of the day on Saturday, never showed. When I …
We sat out some yard waste bags for pick up. They sat there through different trash pick up’s and they never got them. Also sat out some sticks that they didn’t take either. Called and spoke to the receptionist and she said the sticks …
I have left 5 separate voicemails and call back weekly. After 5 weeks I still have yet to receive a call back. Not to mention the driver leaves my gate WIDE open whenever they pickup, after it was their idea to put a lock on the gate so the …
As an independent and long-term vendor for ecotech, I have known the owners for many years and have benefited greatly from my work with them since they were a little outfit on Dixie Highway. Bob, Matt & Bobby are extremely hard-working …
Trucks keep driving 3 feet into my yard. After filing a complaint, their safety rep came out unannounced to my home and denied the issue because he couldn’t positively identify the tire tread as matching their truck tires (I have now …
They missed 2 weeks of trash pick up not only myself but several people. They are contracted with our town and we are charged monthly with no choice to get our own trash co. I submitted the camera video of the guys refusing to pick up our …
I am forced to give a one star rating, because there is no lesser option. This is the absolute WORST establishment in the history of the trash industry. The owners (Matt and Bobby Lee) are 2 of the most incompetent, vile creatures (I cannot …
I called Eco Tech because I had an incident with one of the garbage trucks that I felt needed to be reported. I was driving on Poindexter in Sellersburg, when one of their trucks decided to use the entire middle of the road and not bother …
I use Eco-Tech four times weekly at two locations. They are prompt, and professional. Katie, our account rep is great, always willing to go above and beyond.
We’ve used nearly every provider in Louisville and EcoTech is by far the best. Others would just skip houses on our street for no reason and customer service was a joke, but not EcoTech. They pick up every scheduled day, whenever I’ve had to call about a billing issue or when we moved we spoke to very kind representatives.
ZERO STARS – CALL ANOTHER COMPANY,
Our driver missed our pick up days 3 weeks in a row and pick up day is Friday. I’m an understanding person and that’s why I waited 3 times to call. So I called …
Eco-Tech has been amazing to work with. A lot of times when I request a rolloff to be emptied to Katie, she gets their guys out there to empty the rolloff same day! Also there was a small incident & Greg was very professional and helpful in dealing with it. Highly recommend Eco-Tech as your trash provider!
They busted a lot of glass on my street and just left it there my son had to sweep for 20 minutes before I could take him to work and there’s still glass everywhere they don’t ever take everything they just throw the cans they’re not even …
We have placed our large city trash can and our small trash can for yard waste out at the street. Twice now, Ecotech has taken the small trash can and put the entire can into the truck. The first time it happened I didn’t want to complain …
I’m glad to see that they are making some people happy. There service is mediocre at best, and they they take no responsibility for issues that they cause from their poor service. They defend the drivers even when the service is poor. This …
Absolutely crap Co. Good luck
No one knows the half of it with this place
It’s a good place to work.
Leaves garbage on the ground all the time very disrespectful of your lroperty
Absolute worst in the area.
Pre paid for 3 months……they missed trash picked on the first pick up.
No issues with this company and had them for years. Great service.
Good place to come to every one has been nice and friendly to me
The straw in my yard isn’t cosmetic, I’m trying to grow grass. Thanks for tossing my recycle bins on it.
These people were great they always come every time they should and they left me a christmas card 🙂
Doesn’t show up when they say they will.
Daniel and James are the best, they are very considerate and if things are dropped, they take time to clean up.
They addressed my concern quickly and was very responsive.
2 point of on my health department inspection, just because the plug in the dumpster was missing and no even an apology from this company
Great service all the way up to the time they decided I wasn’t worth their while… they cancelled my service with less than a weeks notice – now I am scrambling to find another company.
Employees neglect to put garbage cans back where they belong (not in roadway).. VP is rude also doesn’t know when to take responsibility for damage caused by employee neglect.
They didn’t pick up all of garbage at my street today. Half of have picked and remains the rest of garbage on street. I called customer service and complained about it however they are laziest and rude.
Well where do I start first you pay for your garbage everytime the bill comes in faithfully, then get charged extra to pick stuff up like a couch bed ECT, 13 bucks not bad its better then 60 and all the time spent cleaning looking for stuff …
Constantly not picking up our trash. Call after call with work order after work order on their end. They are horrible at their job. New Albany, IN needs to find a new trash company.
Called several times to get my trashed picked up and when the did what fell out was left. VP was very rude. Customer service goes a long way but……….they missed it all. New Albany show have someone else pick up our garbage
I have been dealing with this company for 3-4 months now. There driver keeps putting the dumpster 3-6 inches from the cars in the lot. I have called and complained about it but they ignore all attempts to make things right. AVOID Them if you can.
Called On a Monday to have brush and many bags of leaves removed. Wednesday morning Ecotech was there picking up. Thanks for the quick and good service. Cleaned up the area well.
Eco-Tec drivers are some of the politest, courteous and consistently go out of their way for their customers. We also receive a community discount because the most of the neighborhood uses eco- tech. Job well done, thank you
My husband worked there for about 3 months until the tanker the company instructed him to overfill turned over. He was of course blammed and let go. We are in the process of filing with DOT, the State Attorney Office and notifiying city officials. BEWARE!
Absolutely the worst company!!! They refuse to pick up my trash and the driver cussed me out because I had carpet sitting out for pick up and according to him, it was going to be my fault for him having to work overtime that day. He threw …
Called for small limbs pickup the last week of July. Have called three times with different reasons why it had not been done. Finally removed the limbs myself last night August 28 – 5 weeks after first call. Very disappointed in their …
They try to get in business and are unable to deliver the amount of garbage cans you ask for. But … they charge you like they have given you all cans. – Not exciting at all.
Very upset about my trash not being picked up. My pick up day is Friday,my trash been sitting out in the heat from Thursday morning.!!!!!.About time I made it home around 6:30 pm Friday, I seen my trash was still in the trash cans,we’ll …
I live in Louisville and they have missed my trash 3 weeks in a row. I haven’t seen anything like it. The lady that answers the phone is nice as can be but I feel like shes giving me the runarounds now. I want a refund.
I know people have there opinions but this family owned company is good! The people that work there have stressful days and moments, everybody is not perfect but they are great and some people can be butt hurt and talk about them, but …
I’ve never written a review before. I feel compelled to do so to alert others about the EXTREMELY POOR AND UNPROFESSIONAL CUSTOMER SERVICE from Ecotech. This is the FOURTH time a collector has taken a labeled recycle bin or the lid that …
I honestly have no idea why such the low rating for this company. We’ve had them for years and not one single time have we had an issue. Even moreso recently Republic offered is pickup for half the cost of EcoTec and other trash companies …
For the fourth time in as many months, they have failed to pick up our trash, even though it was sat out on the curb the night before. We left it out for the entire day on Friday and part of the day on Saturday, never showed. When I …
We sat out some yard waste bags for pick up. They sat there through different trash pick up’s and they never got them. Also sat out some sticks that they didn’t take either. Called and spoke to the receptionist and she said the sticks …
I have left 5 separate voicemails and call back weekly. After 5 weeks I still have yet to receive a call back. Not to mention the driver leaves my gate WIDE open whenever they pickup, after it was their idea to put a lock on the gate so the …
As an independent and long-term vendor for ecotech, I have known the owners for many years and have benefited greatly from my work with them since they were a little outfit on Dixie Highway. Bob, Matt & Bobby are extremely hard-working …
Trucks keep driving 3 feet into my yard. After filing a complaint, their safety rep came out unannounced to my home and denied the issue because he couldn’t positively identify the tire tread as matching their truck tires (I have now …
They missed 2 weeks of trash pick up not only myself but several people. They are contracted with our town and we are charged monthly with no choice to get our own trash co. I submitted the camera video of the guys refusing to pick up our …
I am forced to give a one star rating, because there is no lesser option. This is the absolute WORST establishment in the history of the trash industry. The owners (Matt and Bobby Lee) are 2 of the most incompetent, vile creatures (I cannot …
Several times a year they consistently don’t pick up my trash or my neighbors. Our pick up is in an alley, which they sometimes “forget” about. …
I called Eco Tech because I had an incident with one of the garbage trucks that I felt needed to be reported. I was driving on Poindexter in Sellersburg, when one of their trucks decided to use the entire middle of the road and not bother …
I use Eco-Tech four times weekly at two locations. They are prompt, and professional. Katie, our account rep is great, always willing to go above and beyond.
We’ve used nearly every provider in Louisville and EcoTech is by far the best. Others would just skip houses on our street for no reason and customer service was a joke, but not EcoTech. They pick up every scheduled day, whenever I’ve had to call about a billing issue or when we moved we spoke to very kind representatives.
They do not pick up all the houses on the street. They also leave the trash cans in the middle of the street for the few houses they do grab
ZERO STARS – CALL ANOTHER COMPANY,
Our driver missed our pick up days 3 weeks in a row and pick up day is Friday. I’m an understanding person and that’s why I waited 3 times to call. So I called …
Dumpster is blocking view of taffic. Not responsive when asked to fix the problem.
Eco-Tech has been amazing to work with. A lot of times when I request a rolloff to be emptied to Katie, she gets their guys out there to empty the rolloff same day! Also there was a small incident & Greg was very professional and helpful in dealing with it. Highly recommend Eco-Tech as your trash provider!
They busted a lot of glass on my street and just left it there my son had to sweep for 20 minutes before I could take him to work and there’s still glass everywhere they don’t ever take everything they just throw the cans they’re not even …
We have placed our large city trash can and our small trash can for yard waste out at the street. Twice now, Ecotech has taken the small trash can and put the entire can into the truck. The first time it happened I didn’t want to complain …
I’m glad to see that they are making some people happy. There service is mediocre at best, and they they take no responsibility for issues that they cause from their poor service. They defend the drivers even when the service is poor. This …