They are diss organized disgusting nasty people who work there love to steal your hours I love to steal your money nasty works I hate Edison home health care bunch of liars they taught them well how to steal from people they are disgusting never answers the phone never”!
They never answer the phone! If they do, they said call back later. They also speak very fast and if you ask to repeat it again they get upset and hang up
Best home care agency, SHOUTOUT TO BARRY AND THE CDPAP PROGRAM for getting my grandmother services. My sister got a job and my grandmother has a wonderful aid.
This is the worst agency !!!! never answer calls, their aids are not professional at all! some don’t speak a word of English and not willing to work, they just sit and watch tv and complains. They dont have enough aids to send to work. DO NOT USE THEM!!!!
I have been with this company since Aug 2018.Overall it has been absolutely fine the only issue is sometimes it’s hard to reach someone about questions other than that it has been great!
Please even 1 star is to much for this company very very very very!!!!!!!! Bad customer service I can call this place alllllllll day long and not 1 live person can speck to you they transfer your call to a person that has no clue on why …
Only good things to say about their agency! Everyone I spoke with was extremely knowledgeable and friendly. The intake director, Raquel, is the best!!!
I LOVE EDISON HOME HEALTH CARE!!!!
My experience there was amazing and the staff was so nice never had an issue, i am so thankful and grateful for the experience they have given me and for dealing with me throughout the process.
I’ve worked for Edison Home Health since May 2017 and they’ve resolved all problems that I’ve had. Smooth sailing would and have recommend/ed to others for the cdpap program.
Horrible company to rely on for your loved ones. They barely answer your calls, they send untrained HHA . Disgusting. I already requested a transfer to another company for my mother. They have never returned my calls!!!! over 3 months.
I Believe Edison is a Great Business too work for ,They have stood by me for going on 2 years,I will Continue raght on thru,I love bein a Home Caregiver too Dad who’s home with me ,hes 88 years young I will Continue working with Edison Home Health care.There Staff has Been helpful and kind
We needed an aide for mom the weekend of July 4th, 2013. We signed up well in advance and were told at the last minute they didn’t have anyone for us since it was a holiday. weekend. …
Be careful with this agency tell steal u personal information this is not professional this not legal is unfair this not right because come here for job not to waste time apply u guys sell personal information that crime
I have had good luck with the HHAs. They are all very pleasant and caring. My problem is with the staff. If there’s a problem, they don’t call back. There is a complete lack of communication. Try make you feel like you’re disturbing them …
Horrible agency! I sent in paperwork 3 months ago to get a home health aide for my mom and they lost the paperwork twice, do not call back when I leave messages, do not answer emails, and customer service is the worst! Also, workers lack …
The leadership staff were incredible and mentored every employee on their own level. I really enjoyed my time working for Edison home health care. My dream is to build a home health care here in Seattle, Washington.
They are very unprofessional towards their employees(health care workers) and family members; especially a worker that goes by the name of Abigail. They never return calls, will send two workers at the same time for a case; meaning they are …
Lousy communication, billed when no CDPAP services were given. After relative lost her case supervisor at Edison, there was no replacement given. From then it took calling recurrently for weeks in order to get a confirmation that they did not have a replacement home attendant available. Shameful.
This entire process seemed a little overwhelming at first, but once I started the process with Christina Diaz she made everything easy to understand and compete with very little stress. I highly recommend Edison Home Heath Care and customer service receives two thumbs up!
I have been playing phone tag for awhile Finally spoke to a very nice gentleman who said someone from another department would call me and here I am a week later still waiting for a phone call! I’m over it..
Edison Home Care is very professional. The staff goes beyond their call of duty to meet their clients needs. the home attendants are well trained and very caring. from the intake department to the coordination department, everyone is happy …
The Director ensured me that my client would receive service on a scheduled date and the client did not have a HHA for a week. The client was confused without any assistance. I called the Director back and she said the following week again. …
My experience at Edison went very smoothly. They understood my needs and did their best to make things happen as fast as possible. Whether it was arranging the home health aides or sorting out payment, Edison made it happen with a smile on their faces.
My family encountered several unnecessary issues which prolonged the insurance enrollment process with Senior Planning Services. Edison, specifically David and Malka, went above and beyond to assist even in areas that were not included in …
I would not recommend Edison Homecare at all! The workers that do come to the clients home?? Are truly incompetent, they lack the essentials in doing simple tasks: following directions, going to the supermarket with a list learning what is …
Edison home care was one of the most helpful and professional companies I’ve dealt with. They help me get services for my grandmother. There is so much that’s involved in getting services and help for a family member that it really gets …
This review is from a client. Customer service is a hot or miss. However at times they say that they will send you a consistent Aid but that never happens. I guess that probably all agency work this way. But not like this one. Customer …
Bird dropping service.few good. majority need training Stephanie coordinator need to be terminated asap then call then the agency would bother the aide to tell them the list of medication sounds a nurse RN job they have no respect for …
Mr. M Amar Rahman provided me w great information and made it quite easy in helping me understand the process in moving forward w my application to join the agency
The call center manager Michael Schwebel is literally rude. When you ask him a question he hangs up and then you get 7 emails and when you say to stop he starts messaging back calling names and being sarcastic and when you complain to his …
EDISON PAY IS GOOD ITS PATIENT HOMES ARE NASTY THE PATIENT WIFE LIES ON ME KNOWING I TOOK CARE OF HER HUSBAND WE AIDES WORK HARD VILMA NEVER ANSWERS THE MARITZA I AS NASTY TO THE AIDES YES
Musfiqur Amar Rahman was an excellent CSR, answered all my questions, and thoroughly explained all details concerning our conversation. I rate this experience a 10 out 10!
Klara L. is an outstanding coordinator,very nice,polite,knowledgeable and supportive. She always answers her phone if the need arises and always going out of her way to help her workers, and the people they serve.We need more people like her.Thank you Klara very much for going above and beyond your duties to help others. I.K.
Musfiqur Amar Rahman Was Amazing! He showed such professionalism and interpersonal skills. He assisted me with all my questions as well as gave me his contact info for future inquires. Thank you Musfiqur!
Absolutely horrible service. Understaff. Lack of customer care. They lie about the care they give their clients. They allow their employees to come to work under the influence of alcohol and marajuana to care for our elderly. They allow …
Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customor service! A very amicable man, and very transparent with all the details.
I find Mr Schwebel from Edison Home Care to be very professional. He is quite knowledgeable in the job he does. He returned all my calls promptly, he replied to all my emails promptly, and he coordinated the raise I needed desperately. He is an asset to the company.
In regards to Musifquer Aman Rahman the phone representative coordinator. He was very smart; and started the process efficiently. He took the information provided. He has even unscrambled things that I was mixed up on. I’m truly hoping that …
Mr. Rauel Rhakmimov, has given me the best customer service experience. His guidance and patience with me created a whole different atmosphere of customer service, I thank Mr. Rhakmimov, for providing me with outstanding and excellent service. Thank you once again!
I needed to enroll my mother with the CDPAP program with Edison Home
Health Care and Musfiqur Amar Rahman, the Sales Representative of the Agency has been very courteous and extremely helpful. His customer services skills have been exemplary which is the main reason I decided to go with Edison Home Health Care.
Got a phone call from Musfiqur Amar Rahman; regarding being a caregiver for my mother. He was able to answer my questions and make the application process easy and quick. …
This agency is horrible. Many of the staff is horrible they talk to you any type of way. I’ve never dealt with such disrespectful people in my entire life. Especially in healthcare. Ive complained and still nothing. The aide lied and said …
Musfiqur Amar Rahman was very professional and helpful with all my needs. He took great care and answered all questions I had along the way while navigating the home health care system.
Was working as a CDPAP caregiver for this one big copmany that was paying me minimum wage then i found Edison Home Health Care and Amar helped me switch over with a raise in pay THANK YOU Amar
The people at Edison Home Health Care are very friendly and knowledgeable. Mike Schwebel the Call Center Manager is there to help you with any issue or question you may have. Every time I’ve called him he either picks up or calls you that …
I came in today and was helped by a gentleman named Mr. Rahman. He was very helpful and he explained everything very thoroughly. I would definitely recommend this spot.
Musfiqur Amar Rahman was super friendly, helpful, patient and attentive. He listened and was able to provide guidance on how to navigate logistics and information about next steps. I’m very satisfied with his service and would recommend working with him for account setup.
Thank you Amar for explaining the CDPAP program to us, along with making us aware of an issue, that could’ve prevented us from getting the quality service my father in law needs.. Kudos to you…
This agency has been wonderful to work with so far. The personal service is spot on. My main contact has been Musfiqur Amar Rahman and he is prompt answering all of my questions and helping to get services for my Mom. He follows up and you can tell he cares about the work he does. The customer service is excellent.
Musfiqur Amar Rahman was very nice and knowledgeable about our needs for 24 hour care for my aunt. Mr Rahman took the time to listen to my every need concerning my aunts care. I am very confident that he will do his very best to get my aunt the care that she need.
Edison Home Health Care is very helpful. Not only did they explain the process and tell me the next steps involved, they contacted me quickly. I would highly recommend Edison Home Health Care
I had questions regarding my Fathers options regarding the CDPAP service, I was assisted by Rauel. They were really helpful and helped answer questions, and even went beyond as to contact my fathers clinic and giving me options that would benefit him in his care. I recommend this exceptional agency.
Musfiqur Amar Rahman is very helpful and informative. He also showed much patience and kindness when answering our questions. He took the time to listen carefully to our concern.
We have been using Edison for years. We have two regular aids who have twelve hours shifts . Anytime the regular aids take a vacation or takes day off we are in big trouble. 80% of the time Edison send us aid who are elderly and need aid …
Joe answered all questions with educated responses, very professional, he created a comfortable call to assure I’ve chosen a professional capable agency
Joseph Frega was very helpful providing information about getting my grandma an aide through CDPAP. He was very easy to get ahold of by phone or email.
Joe ,from Edison home health care was very perfessional! made sure i understood everything as what steps needed to be taken! Outstanding customer service!
Joe has great bedside manners! this is a very difficult topics and situation… and Joe walked me through it very handily; and I’m very appreciative! Victor Reyes
Joseph Frega was outstanding in terms of his knowledge, explanations, and pointing me in the right direction to obtain care for my wife through the CPAP program.
I had the pleasure of speaking with Joesph of Edison Home Health Care, he was very friendly and extremely helpful. I would highly recommend Edison Home Health Care.I am happy to have found them.
Joe was by far one of the most professional and knowledgeable in chosing the CDPAP for my dad. Was kind and very helpful. Look forward to continued business.
CAROL SMITH is AN AMAZING COORDINATOR. I recommend her for any promotion or any reward that this company gives. These types of people are the reason you love work! 👍👍👍👍 …
Thanks Joe for calling and checking on me and my aunt. Making sure we receive the best service needed. I Love that you was very professional and accurate. I really appreciate the information you gave me.Thank you again.
Amar was amazing with informing about the program and explaining steps moving forward. Very caring of the situation at home and provided as much information as he has had access to and help me further understand the process and steps moving forward.
I spoke with Mr. Joseph F. he was extremely helpful and VERY PATIENT AND THOROUGH. This day in age its so hard to find good customer service I was very PLEASED with his service!! …
I spoke with Rauel about Medicaid benefits for my mother and he was very helpful and supportive. It was a pleasure talking to him and his easy going personality eased my mind about the application process.
The staff and the person I spoke with this morning was : knowledgeable, competent, polite, and a good listener. He went above and beyond and was very concerned and helpful. I look foward to working with this agency. Thank you
I spoke to joe he was very knowledgeable and helpful as to how the program works and which one would work best for my friend thank you for everything joe!!
Pretty simple and straightforward experience. Everything went well. Pretty clear. A man named Musfiqur was helpful and he explained how everything works well. My cousin had a special needs sister and they hooked us up. Overall, good place.
Joe F. was very helpful and shared lots of very useful information to help me care for my mom. He answered all my questions and was super friendly. Thanks Joe!!
The staff and the person I spoke with this morning was : knowledgeable, competent, polite, and a good listener. He went above and beyond and was very concerned and helpful. I look foward to working with this agency. Thank you
Thank you Joe for Explaining in detail it was a pleasure talking to you. Someone that’s know their job. I would recommend this agency to others. Thanks Joe Frega
I very much enjoyed talking to Joe very helpful and informative about all the services, I would definitely recommend Joe and Edison home health care to anyone! Thanks again and keep out ur great job 👏🏾 …
I applied for this agency MONTHS ago ! I just got a call yesterday for a case. It took so long to be contacted i didnt even remember i was employed by them. This morning i mixed up the patient information, it was an HONEST mistake i made it …
After a couple of false starts and miscommunication, I finally got a lot of kind help from a manager, Neil. Now my coordinator, Marcela is really great and communicative. So, its been a great experience working for them!
Joeseph Frega was very helpful with providing me with the information that I was inquiring about for my Mother’s health care. He is very knowledgable about applying for medicaid process . He spoke clearly and answered all of my questions and concerns.
Joe was Very professional and helpful and switching me over to EdisonHH because I was having a challenging time with a previous agency. I am confident that he will get me on the right track to take care of my mother-in-law in no time.
Joe was AMAZING today walking my sister through the process of switching agencies. He was prompt to respond to message she left over the weekend, courteous and professional responding to her concerns and soothed her nerves in this transition.
Joe was extremely informative professional made my decision an easy one , change agencies .
Thank you again for exceptional service . Will definitely refer anyone who’s in need of home care!
Gaurang, I wanted to take this opportunity to provide my annual end of year endorsement and unequivocal testimonial on behalf of Mr. Noel Guzman.
I have been working with Noel for nearly 2 years now and he continues to exhibit …
I called for information about getting a home health aide for my father. I spoke to Joseph F. who was very kind and patient in answering all my questions and making me feel at ease with the process. I feel confident and comfortable reaching out to him again for any inquires I may have.
Joe was very helpful explaining all the information about the services I requested. His service was excellent and very professional. He was also caring and concerned for me .
The beginning they are quick to return calls to get your business. Once you’ve enrolled you are on your own. Numerous messages and calls are made and days later you finally get a response. A request for Cantonese speaking aide required however never recieved one. One aide only spoke Spanish, no English.
Joseph, was extremely helpful in handling my moms care. He was patient and thorough and very attentive to detail. He is excellent at what he does and was a pleasure to work with.
I spoke with Joe in order to help my mom get a care giver for when she goes home from the hospital. Joe is very knowledgeable and helpful answering all questions promptly and explaining each answer thoroughly. I look forward to working with …
Very attentive and personal. Paid attention to details. Left the lines of communication open for the future. More phone representatives should have Joe’s work ethic. Then people would calm down a bit and things would get done in a professional manner. Kudos to Joe and Edison Home Health Care for hiring him !
Joe was extremely friendly, professional, and knowledgeable. He explained how the process would work step by step as I am trying to find the right services for my mother. I felt confident speaking with him that everything would be taken …
Joe is a compassionate and thorough professional. His customer support and follow up is outstanding. He truly cares about his clients and advises the proper steps and actions necessary to get the issues resolved. It is so wonderful to find such a supportive representative. He is one in a million!
I really enjoyed working with Joseph. He was very knowledgeable and patient-focused. He listened to what our needs are and with that information formulated the best plan that would benefit my father. He explained this step by step and …
Great service.
Really great place.
Very understanding
Awesome place to work!
Very friendly and professional staff!!
He was friendly
care for workers, making sure to alert on all oncoming conditions of weather, traffic
Very very helpful
The worst agency I ever been they never answered the phone the worst
Very good no problem since I started….👍 …
Love this agency never have had a problem with them !
Communication with staff is terrible. No one gets back to you even when you leave messages.
wonderful!! 🙂
I had a very pleasing experience with Edison home care
Amar
Been with the company since 2017. Havent had any issues to date..
Great and fast service, much better than other places.
My experience has been excellent.
Been with them 3 yrs and never had a problem
I’m a employee and have great experience with Edison homecare
Customer service was kind and friendly.
Amazing company, they know how to get things done here.
I feel this Office is very good,Í never had problem with it.
Very helpful friendly staff.
Easy to work with and very polite.
Omg disgusting agency no answer at all from them calling them they will not pic up hmmmm very bad worker
They are diss organized disgusting nasty people who work there love to steal your hours I love to steal your money nasty works I hate Edison home health care bunch of liars they taught them well how to steal from people they are disgusting never answers the phone never”!
Amar was extremely helpful and thorough
Edison Home Health Care is a great place and I had a wonderful experience working with their staff!
My experience with Edison is good. I do not have any issues or problems.
Kisha was very helpful
I’ve only work 3 week with edison I love them already they always have work for me and I love it
Excellent staff that are always professional, compassionate and patient with dealing with situations. Thank you
They never answer the phone! If they do, they said call back later. They also speak very fast and if you ask to repeat it again they get upset and hang up
I have been with this company since October 2018 and have never had a problem. Very satisfied.
I love Edison Home Health already. The people are very nice and caring.
Worse Homecare I experience.Commucation is terrible Coordinater are the worse
Informative, perfessional, kind ,
Each person I spoke to was all around awesome.
I love my job with Edison home care, pay could be better but other than that flexible company to work for.
Very helpful and professional
Best home care agency, SHOUTOUT TO BARRY AND THE CDPAP PROGRAM for getting my grandmother services. My sister got a job and my grandmother has a wonderful aid.
Mike was Great.. super friendly & knowledgeable.
Great job
This agency has been a great help to my family and many others !
Great and quick service
i just stated with this agency and already looking into changing…. honestly wouldn’t recommend anymore.. they refuse to help…
He was very nice
This is the worst agency !!!! never answer calls, their aids are not professional at all! some don’t speak a word of English and not willing to work, they just sit and watch tv and complains. They dont have enough aids to send to work. DO NOT USE THEM!!!!
Very knowledgeable and professional
Horrible place please run don’t go work for this place . They all part of there little scheme . Will be reporting them and have receipts 👎🏼👎🏼👎🏼 …
Joe was very helpful
Great Customer Service
I have been with this company since Aug 2018.Overall it has been absolutely fine the only issue is sometimes it’s hard to reach someone about questions other than that it has been great!
Thank you kisha for your great assintence
Great customer service.
Musfiqur Amar Rahman was very professional and helpful.
Kisha was very kind and informative
Prompt reliable courteous service.
Very professional and personable.
Very pleasant and courteous
Please even 1 star is to much for this company very very very very!!!!!!!! Bad customer service I can call this place alllllllll day long and not 1 live person can speck to you they transfer your call to a person that has no clue on why …
Very nice also very helpful 😊 …
Musfiqur Amar Rahman was very helpful, polite and informative.
Only good things to say about their agency! Everyone I spoke with was extremely knowledgeable and friendly. The intake director, Raquel, is the best!!!
Great customer service and patience!
I LOVE EDISON HOME HEALTH CARE!!!!
My experience there was amazing and the staff was so nice never had an issue, i am so thankful and grateful for the experience they have given me and for dealing with me throughout the process.
I’ve worked for Edison Home Health since May 2017 and they’ve resolved all problems that I’ve had. Smooth sailing would and have recommend/ed to others for the cdpap program.
Raul Rakhamimov was very friendly answered all my questions it was a great experience thank you.
Great customer service Kisha
Horrible company to rely on for your loved ones. They barely answer your calls, they send untrained HHA . Disgusting. I already requested a transfer to another company for my mother. They have never returned my calls!!!! over 3 months.
I Believe Edison is a Great Business too work for ,They have stood by me for going on 2 years,I will Continue raght on thru,I love bein a Home Caregiver too Dad who’s home with me ,hes 88 years young I will Continue working with Edison Home Health care.There Staff has Been helpful and kind
Great customer service and very professional Musfiqur Amar Rahman
Kisha, outstanding worker, awesome team member!
We needed an aide for mom the weekend of July 4th, 2013. We signed up well in advance and were told at the last minute they didn’t have anyone for us since it was a holiday. weekend. …
Be careful with this agency tell steal u personal information this is not professional this not legal is unfair this not right because come here for job not to waste time apply u guys sell personal information that crime
They know why it’s 1 star
I have had good luck with the HHAs. They are all very pleasant and caring. My problem is with the staff. If there’s a problem, they don’t call back. There is a complete lack of communication. Try make you feel like you’re disturbing them …
Musfiqur Amar Rahman was a wonderful help!
Horrible agency! I sent in paperwork 3 months ago to get a home health aide for my mom and they lost the paperwork twice, do not call back when I leave messages, do not answer emails, and customer service is the worst! Also, workers lack …
The leadership staff were incredible and mentored every employee on their own level. I really enjoyed my time working for Edison home health care. My dream is to build a home health care here in Seattle, Washington.
They are very unprofessional towards their employees(health care workers) and family members; especially a worker that goes by the name of Abigail. They never return calls, will send two workers at the same time for a case; meaning they are …
I spoke with perhaps seven people who each said (basically) they do not know anything about my home care status. Ridiculous tedious…,
Musfiqur Amar Rahman was great one the phone helped me understand the process.
David Siegel is awesome
Lousy communication, billed when no CDPAP services were given. After relative lost her case supervisor at Edison, there was no replacement given. From then it took calling recurrently for weeks in order to get a confirmation that they did not have a replacement home attendant available. Shameful.
This entire process seemed a little overwhelming at first, but once I started the process with Christina Diaz she made everything easy to understand and compete with very little stress. I highly recommend Edison Home Heath Care and customer service receives two thumbs up!
Musfiqur Amar R was very polite and eager to help me with any questions I had about the process.
I have been playing phone tag for awhile Finally spoke to a very nice gentleman who said someone from another department would call me and here I am a week later still waiting for a phone call! I’m over it..
Edison Home Care is very professional. The staff goes beyond their call of duty to meet their clients needs. the home attendants are well trained and very caring. from the intake department to the coordination department, everyone is happy …
Very informative and answered all questions
The male recruiters at this office are extremely unprofessional rude & will hang up the phone on you don’t send love ones here.
The Director ensured me that my client would receive service on a scheduled date and the client did not have a HHA for a week. The client was confused without any assistance. I called the Director back and she said the following week again. …
Rauel was very helpful and professional.
My experience at Edison went very smoothly. They understood my needs and did their best to make things happen as fast as possible. Whether it was arranging the home health aides or sorting out payment, Edison made it happen with a smile on their faces.
Kisha is a good worker, nice customer service
Thank you Musfiqur Amar Rahman for your help!
My family encountered several unnecessary issues which prolonged the insurance enrollment process with Senior Planning Services. Edison, specifically David and Malka, went above and beyond to assist even in areas that were not included in …
Whenever I call Joe is available. Thank you Joe!
Amar was very kind and knowledgeable answered all my questions. I feel very secure with this Agency…Thanks again…Amar was very helpful..
I’m not computer or cell savvy so I’m having trouble completing what is being asked of me
I would not recommend Edison Homecare at all! The workers that do come to the clients home?? Are truly incompetent, they lack the essentials in doing simple tasks: following directions, going to the supermarket with a list learning what is …
Edison home care was one of the most helpful and professional companies I’ve dealt with. They help me get services for my grandmother. There is so much that’s involved in getting services and help for a family member that it really gets …
Worked with mike schwebel. Very helpful. Answered my question immediately and set everything up quickly. Highly recommend.
Hey, if anyone need an ANGEL to help them…well,Musfiqur Amar Rahman is the BEST 👌 👍 POLITE and FAST. I wish everyone could be so EFFICIENT …
Good Agency never had a problem with them had 5 years being a CDPAS and never has no issue thinking going back to the agency to work
This review is from a client. Customer service is a hot or miss. However at times they say that they will send you a consistent Aid but that never happens. I guess that probably all agency work this way. But not like this one. Customer …
Amar helped me so much today . He’s great at helping you understand the way it works . Thanks so much , I appreciate you’re time .
Rauel helped out a lot and his attention to detail is amazing. Thank you for everything!
Rauel was great answered every question I asked
Amar Rahman very good service
Thank you for all the help and info.
-Neelam
The process was a breeze! Great customer service Edison home care is great agency as especially the CdPaP program.
Musfiqur Amar Rahman was a great help and made the process very easy to understand. 10/10 service.
Musfiqur Amar Rahman Was very helpful and made the process easy.
Very helpful indeed and patient
Bird dropping service.few good. majority need training Stephanie coordinator need to be terminated asap then call then the agency would bother the aide to tell them the list of medication sounds a nurse RN job they have no respect for …
Mr. M Amar Rahman provided me w great information and made it quite easy in helping me understand the process in moving forward w my application to join the agency
Joe F. was very helpful, kind, and informative. Thank you.
Employees are very rude they hang up on ppl and refuse to give me supervisor to make report
Very personable …a pleasure to speak with and explained things in detail
It was a pleasure speaking with Musfiqur Amar Rahman he was able to help with the application and hopefully get my father connected with services.
The call center manager Michael Schwebel is literally rude. When you ask him a question he hangs up and then you get 7 emails and when you say to stop he starts messaging back calling names and being sarcastic and when you complain to his …
Mr. Rahman and Edison are highly dependable
Amar was pleasant and very helpful. He provided me with the information I needed.
The one that assisted me was Musfiqur Amar Rahman and was great. Kind and helpful.
Musfiqur Amar Rahman was awesome! He was polite and professional, and answered all of our questions!
Nice helpful and a bill’s fan made conversation even better ❤️❤️
Amar set me up with his team so I could have a HHA in a quick process
EDISON PAY IS GOOD ITS PATIENT HOMES ARE NASTY THE PATIENT WIFE LIES ON ME KNOWING I TOOK CARE OF HER HUSBAND WE AIDES WORK HARD VILMA NEVER ANSWERS THE MARITZA I AS NASTY TO THE AIDES YES
Joe Frega was kind, knowledgeable, and helpful.
Joseph was great and got everything done smoothly
Very kind and informative answered all my concerns and questions
Musfiqur Amar Rahman was an excellent CSR, answered all my questions, and thoroughly explained all details concerning our conversation. I rate this experience a 10 out 10!
Musfiqur Rahman Was Very knowledgeable and was patience in explaining the process for me.
Excellent customer service. Musfiqur Amar Rahman Provided detailed information.
musfiqur amar rahman was very helpful and answered all my questions. he knows what he’s talking about. Thank you
Klara L. is an outstanding coordinator,very nice,polite,knowledgeable and supportive. She always answers her phone if the need arises and always going out of her way to help her workers, and the people they serve.We need more people like her.Thank you Klara very much for going above and beyond your duties to help others. I.K.
Musfiqur Amar Rahman Was Amazing! He showed such professionalism and interpersonal skills. He assisted me with all my questions as well as gave me his contact info for future inquires. Thank you Musfiqur!
Kisha Montagne good job 👏🏽 …
Absolutely horrible service. Understaff. Lack of customer care. They lie about the care they give their clients. They allow their employees to come to work under the influence of alcohol and marajuana to care for our elderly. They allow …
My experience with Musfiqur Amar Rahman was excellent ! He’s Fast & very knowledgeable.
Great service. Easy and straightforward. Great and energetic personality.
Was a pleasure talking with him very professional at his job
Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customor service! A very amicable man, and very transparent with all the details.
I find Mr Schwebel from Edison Home Care to be very professional. He is quite knowledgeable in the job he does. He returned all my calls promptly, he replied to all my emails promptly, and he coordinated the raise I needed desperately. He is an asset to the company.
Amar was very professional & I would recommend him to anyone, great job.
Musfiqur Amar Rahman was so helpful and explained everything very clearly!
Kisha did an excellent job, outstanding customer service. Thank you so much.
Had a great experience. Musfiqur Amar Rahman knows what he is talking about. He was a massive help!! A+++++
The case manager Samantha Rivera never gets on the phone and you never get a return call back. Choosing this agency was a big mistake.
Person who helped me in the phone was very polite and helpful.
In regards to Musifquer Aman Rahman the phone representative coordinator. He was very smart; and started the process efficiently. He took the information provided. He has even unscrambled things that I was mixed up on. I’m truly hoping that …
Mr. Rauel Rhakmimov, has given me the best customer service experience. His guidance and patience with me created a whole different atmosphere of customer service, I thank Mr. Rhakmimov, for providing me with outstanding and excellent service. Thank you once again!
I needed to enroll my mother with the CDPAP program with Edison Home
Health Care and Musfiqur Amar Rahman, the Sales Representative of the Agency has been very courteous and extremely helpful. His customer services skills have been exemplary which is the main reason I decided to go with Edison Home Health Care.
Musfir Rahman was an ideal customer service rep. He was knowledgeable and friendly. Very nice voice tone. Very easy to speak to.
Kudos for Kisha Montagne… A great asset, so efficient and proactive. She is a rockstar!
Got a phone call from Musfiqur Amar Rahman; regarding being a caregiver for my mother. He was able to answer my questions and make the application process easy and quick. …
This agency is horrible. Many of the staff is horrible they talk to you any type of way. I’ve never dealt with such disrespectful people in my entire life. Especially in healthcare. Ive complained and still nothing. The aide lied and said …
Mr Amar was very polite and explained about the service and spoke with kindness he deserves the highest role in customer service support
I spoke with amir rahman and he was excellent, and answered all of my questions .very professional!
Very informative and very helpful. Very professional and was able to assist us with our needs
I was very pleased with the very helpful and professional assistance I received speaking to the representative!
the manager mike schwebel was extremely rude and disrespectful. Would not suggest this agency to anyone.
Amar Rahman was very friendly. Thank you for the help.
Musfiqur Amar Rahman was very professional and helpful with all my needs. He took great care and answered all questions I had along the way while navigating the home health care system.
Excellent customer service skills. Comfortable communication. Knowledgeable and helpful!
Was working as a CDPAP caregiver for this one big copmany that was paying me minimum wage then i found Edison Home Health Care and Amar helped me switch over with a raise in pay THANK YOU Amar
The people at Edison Home Health Care are very friendly and knowledgeable. Mike Schwebel the Call Center Manager is there to help you with any issue or question you may have. Every time I’ve called him he either picks up or calls you that …
Joseph is very kind and professional, he always pick up the phone and is willing to help with any questions or concerns.
Joe is friendly, reliable, and a pleasure to work with! Thank you.
I came in today and was helped by a gentleman named Mr. Rahman. He was very helpful and he explained everything very thoroughly. I would definitely recommend this spot.
Joe, I appreciate all you. Thanks for always being so pleasant, professional and diligent.
It was a pleasure talking to Joseph. He was very attentive and helpful.
Joe did a great job taking in information and answering all my questions
Very professional love customer care. Great gentleman
He took the time to help me understand everything that I needed to do to help care for my father. excellent customer service!
Musfiqur Amar Rahman was super friendly, helpful, patient and attentive. He listened and was able to provide guidance on how to navigate logistics and information about next steps. I’m very satisfied with his service and would recommend working with him for account setup.
Thank you Amar for explaining the CDPAP program to us, along with making us aware of an issue, that could’ve prevented us from getting the quality service my father in law needs.. Kudos to you…
The person I spoke to took the time to explain thoroughly how it all works and made it all pretty simple!
My conversation was very informative and I look forward to speaking with my Dad on all the information and knowledge I received.
Joe is well informed shared very good information knowledgeable and informative about his work! Thanks again joe!
This agency has been wonderful to work with so far. The personal service is spot on. My main contact has been Musfiqur Amar Rahman and he is prompt answering all of my questions and helping to get services for my Mom. He follows up and you can tell he cares about the work he does. The customer service is excellent.
Spoke with joe Frega . Very nice and understanding pleasant to speak with. Look forward to speaking to him again when necessary.
Very knowledgeable, great customer service, explained everything I needed to know to get the services for my mom. GREAT JOB
Musfiqur Amar Rahman was very nice and knowledgeable about our needs for 24 hour care for my aunt. Mr Rahman took the time to listen to my every need concerning my aunts care. I am very confident that he will do his very best to get my aunt the care that she need.
Joe was very helpful and kind I enjoyed speaking with him today
Joe was great guy kindness helping with things and information for my mother need more people like him thank you so much Carolyn Cooper
Great customer service Amar Rahman. Thanks
Robert was very informative and helpful with the onboarding process.
Joe was very nice, informative and professional.Was a pleasure speaking with him .
Warm, helpful, pleasant, patient, polite gentleman, i felt as if i was talking to my father with Joe
Edison Home Health Care is very helpful. Not only did they explain the process and tell me the next steps involved, they contacted me quickly. I would highly recommend Edison Home Health Care
Robert was very helpful in explaining the process and answering all of my questions
Joe was very helpful and explained everything clearly. Was happy to talk with him.
I had questions regarding my Fathers options regarding the CDPAP service, I was assisted by Rauel. They were really helpful and helped answer questions, and even went beyond as to contact my fathers clinic and giving me options that would benefit him in his care. I recommend this exceptional agency.
Musfiqur Amar Rahman is very helpful and informative. He also showed much patience and kindness when answering our questions. He took the time to listen carefully to our concern.
Great service. Very helpful and detailed feedback. I look forward to working with you. Thank you.
Jospeh Frega was the gentlemen my father and self spoke with, joe was very knowledgable and informative it was a plesure in speaking with and helpful
Agents such as Amar Rahman and agencies such as Edison Home Health Care are needed in our community.
We have been using Edison for years. We have two regular aids who have twelve hours shifts . Anytime the regular aids take a vacation or takes day off we are in big trouble. 80% of the time Edison send us aid who are elderly and need aid …
Mr. Frega was extremely patient and helpful. He took his time to explain the process and taking down my information.
Excellent customer service, friendly and well detailed person. Warm and very informative, glad I contacted Edison home health care.
Beyond attentive and explained everything very easy to understand. If everyone at the company is as knowledgeable as Joe then that would be great.
Joe answered all questions with educated responses, very professional, he created a comfortable call to assure I’ve chosen a professional capable agency
Though the call was brief, Joe was an incredible help. Explanation was concise and succinct. I appreciated his help.
It was a pleasure speaking with Joe today. He was patient, kind and understanding. I look forward to Joe helping me in the future if the need arises.
Joe was courteous, polite, and very friendly. His knowledge of the content was good and was helpful answering questions.
Joseph Frega was very helpful providing information about getting my grandma an aide through CDPAP. He was very easy to get ahold of by phone or email.
Joe Frega was extremely polite and very helpful to me and my wife, i can’t thank him enough
Joe ,from Edison home health care was very perfessional! made sure i understood everything as what steps needed to be taken! Outstanding customer service!
Joe was very thorough and clear. Made going to cdpap and paying my ppl easier. Highly recommend working w him.
Joe has great bedside manners! this is a very difficult topics and situation… and Joe walked me through it very handily; and I’m very appreciative! Victor Reyes
Joe was very informative, kind, caring and very understandable with my situation. He helped me a lot. I will call him again next week. He is my angel.
Joseph Frega was outstanding in terms of his knowledge, explanations, and pointing me in the right direction to obtain care for my wife through the CPAP program.
When I need to arrange care for my mom, Edison Home Health Care has provided information, guidance and support during a stressful time. …
I had the pleasure of speaking with Joesph of Edison Home Health Care, he was very friendly and extremely helpful. I would highly recommend Edison Home Health Care.I am happy to have found them.
Joe was by far one of the most professional and knowledgeable in chosing the CDPAP for my dad. Was kind and very helpful. Look forward to continued business.
CAROL SMITH is AN AMAZING COORDINATOR. I recommend her for any promotion or any reward that this company gives. These types of people are the reason you love work! 👍👍👍👍 …
Thanks Joe for calling and checking on me and my aunt. Making sure we receive the best service needed. I Love that you was very professional and accurate. I really appreciate the information you gave me.Thank you again.
Amar was amazing with informing about the program and explaining steps moving forward. Very caring of the situation at home and provided as much information as he has had access to and help me further understand the process and steps moving forward.
I spoke with Mr. Joseph F. he was extremely helpful and VERY PATIENT AND THOROUGH. This day in age its so hard to find good customer service I was very PLEASED with his service!! …
I spoke with Rauel about Medicaid benefits for my mother and he was very helpful and supportive. It was a pleasure talking to him and his easy going personality eased my mind about the application process.
Outstanding service provided by Joe, answered all my questions about the program. Looking forward to working with him.
The staff and the person I spoke with this morning was : knowledgeable, competent, polite, and a good listener. He went above and beyond and was very concerned and helpful. I look foward to working with this agency. Thank you
I spoke to joe he was very knowledgeable and helpful as to how the program works and which one would work best for my friend thank you for everything joe!!
Pretty simple and straightforward experience. Everything went well. Pretty clear. A man named Musfiqur was helpful and he explained how everything works well. My cousin had a special needs sister and they hooked us up. Overall, good place.
Joe F. was very helpful and shared lots of very useful information to help me care for my mom. He answered all my questions and was super friendly. Thanks Joe!!
The staff and the person I spoke with this morning was : knowledgeable, competent, polite, and a good listener. He went above and beyond and was very concerned and helpful. I look foward to working with this agency. Thank you
Joe Frega amazing help. Couteous , knowledgeable, compassionate, helpful and very pleasant . I give him 5 stars . Thanks Joe for being so helpful.
Joe is absolutely helpful! Worked on my schedule and treated me like he knew me for years. Love his service!!
Thank you Joe for Explaining in detail it was a pleasure talking to you. Someone that’s know their job. I would recommend this agency to others. Thanks Joe Frega
I very much enjoyed talking to Joe very helpful and informative about all the services, I would definitely recommend Joe and Edison home health care to anyone! Thanks again and keep out ur great job 👏🏾 …
I applied for this agency MONTHS ago ! I just got a call yesterday for a case. It took so long to be contacted i didnt even remember i was employed by them. This morning i mixed up the patient information, it was an HONEST mistake i made it …
After a couple of false starts and miscommunication, I finally got a lot of kind help from a manager, Neil. Now my coordinator, Marcela is really great and communicative. So, its been a great experience working for them!
Joeseph Frega was very helpful with providing me with the information that I was inquiring about for my Mother’s health care. He is very knowledgable about applying for medicaid process . He spoke clearly and answered all of my questions and concerns.
Joe was Very professional and helpful and switching me over to EdisonHH because I was having a challenging time with a previous agency. I am confident that he will get me on the right track to take care of my mother-in-law in no time.
Joe was AMAZING today walking my sister through the process of switching agencies. He was prompt to respond to message she left over the weekend, courteous and professional responding to her concerns and soothed her nerves in this transition.
Joe was extremely informative professional made my decision an easy one , change agencies .
Thank you again for exceptional service . Will definitely refer anyone who’s in need of home care!
Gaurang, I wanted to take this opportunity to provide my annual end of year endorsement and unequivocal testimonial on behalf of Mr. Noel Guzman.
I have been working with Noel for nearly 2 years now and he continues to exhibit …
I called for information about getting a home health aide for my father. I spoke to Joseph F. who was very kind and patient in answering all my questions and making me feel at ease with the process. I feel confident and comfortable reaching out to him again for any inquires I may have.
Joe was very helpful explaining all the information about the services I requested. His service was excellent and very professional. He was also caring and concerned for me .
Joe is patient and understanding. Has a caring voice. I appreciate the follow up by email and phone call. He leaves detailed messages.
The beginning they are quick to return calls to get your business. Once you’ve enrolled you are on your own. Numerous messages and calls are made and days later you finally get a response. A request for Cantonese speaking aide required however never recieved one. One aide only spoke Spanish, no English.
Joseph, was extremely helpful in handling my moms care. He was patient and thorough and very attentive to detail. He is excellent at what he does and was a pleasure to work with.
I spoke with Joe in order to help my mom get a care giver for when she goes home from the hospital. Joe is very knowledgeable and helpful answering all questions promptly and explaining each answer thoroughly. I look forward to working with …
Very attentive and personal. Paid attention to details. Left the lines of communication open for the future. More phone representatives should have Joe’s work ethic. Then people would calm down a bit and things would get done in a professional manner. Kudos to Joe and Edison Home Health Care for hiring him !
Joe was extremely friendly, professional, and knowledgeable. He explained how the process would work step by step as I am trying to find the right services for my mother. I felt confident speaking with him that everything would be taken …
Joe is a compassionate and thorough professional. His customer support and follow up is outstanding. He truly cares about his clients and advises the proper steps and actions necessary to get the issues resolved. It is so wonderful to find such a supportive representative. He is one in a million!
I really enjoyed working with Joseph. He was very knowledgeable and patient-focused. He listened to what our needs are and with that information formulated the best plan that would benefit my father. He explained this step by step and …