I was briefly employed July 20th-August 15th in a wfh position as a Quality Reviewer. Having prior experience I quickly caught on to Millennium-Information-Services-Inc who underwrites for Tower Hill and Edison Insurance practice of …
Expect a claim denial from these guys. They barely looked at the situation before starting to say the claim was not going to be paid. I have multiple windows that started leaking during a storm, and they say it is not covered.
I had an outstanding experience with a claim for roof damage after a weather event. I was pleasantly surprised by the efficiency and quick resolution of the claim as well as the communication.
TERRIBLE EXPERIENCE
They requested me to make repairs on my roof and even though i did and submit all documentation on time, they cancelled the contract. when i proved all docs had …
Worst claims experience ever. They denied a leaking roof claim after their inspection revealed the wind pushed the rain into the house through cracks in caulking in roof and standing water on roof after the storm. DO NOT PURCHASE INSURANCE THROUGH THEM. SCAM. SCAM. SCAM. YOU WERE WARNED.
I was a customer of Edison insurance company for 4 years. In 2019 my residence in Pace Fl. was hit by a F0 tornado and did sustain moderate damage. Edison insurance came through and took care of the claims. They paid out for the damages and …
I recently had a claim for my roof and Edison personnel have been great! Items are turned around quickly and explanations readily available. A genuine concern for me and my family as we restore our home. I highly recommend them.
My client bought a house a couple of months ago and Edison made the insurance policy, a month later he received a letter letting him know that based on a drone inspection he needed to fix the roof or the policy would be cancelled. …
The party I spoke with eas great at attending to the request for a policy cancellation. However, the rates are certainly not the best. One has to shop around for homeowners policy or pay exorbitant premiums even absent claim history.
i got their insurance fo rhurricane. Paid my policy timely. then at start of the hurricane season they dropped me with 1 week notice, using the excuse that my home have some electrical wires. I had fixed this issue with permit, so I called …
I have received professional and prompt service and expertise of everyone in the company that I had to do business.
I am so glad I have such excellent group of people in my corner.
The adjuster did an Excellent job in processing our claim in a timely manner.
He was very professional and explicit. We would highly recommend him to anyone.! A Great Thanks to the Edison Team.!
This insurance company is very unprofessional and not worth your money. We had the house inspected as per their request. They accepted our payment and insured our home. We were insured for 2 months and they send me a cancellation notice …
Charged us extremely high rates, we never filed a claim, paid on time, roof is 8 years old, and it doesn’t seem reasonable the upcharges. We are shopping for another home insurance. Disappointed and frustrated with this home insurance. WHy …
Started with them in Jan 2022, got my home A rated. Received a Non-Renewal notice in Sept. 2022! No claims! Worst customer service ever. Do not use this company.
I had roof damage from the wind and the adjuster came out and did his inspection and the claim was approved in what seemed like record time.
I wouldn’t hesitate to advise anyone to use Edison for their homeowner insurance …
DO NOT USE THIS COMPANY..A RIP OFF. They do not deserve a star. All requested and/or relevant documents were sent to the agency as well an inspection done by them before a quote was provided and accepted. Now after 3 months they are sending a cancelation letter after payment was made.
My wife has been trying to call you guys about a letter we received regarding our roof for weeks. It’s obvious by your reviews you should not be in business. I’m contacting the BBB and finding new coverage. How many messages do we need to leave to receive a return phone call??
I wish there was something less than one Star. Worst insurance company experience of my life. 53 years old, I can say this is the worst company I have ever dealt with. They gave me a price, then sent inspectors out to my house. Said I had a …
Our new roof is being replaced exactly 19 days after our initial inspection and estimate by the roofing contractor, Edison sent Miguel Medina the claims adjuster and they couldn’t have sent a better one. He explained everything and we …
Just bought a home 3 months ago and went with Edison because they had the best deal/numbers. The home is a late 70’s home that has aluminum wiring, but up to date/code connectors. This was all stated up front. LAST WEEK, I received a letter …
Ellen was professional and patient. She had to deal with our slow and inefficient property management company. Ellen followed through with letters or calls to them requesting information. We appreciate Ellen’s efforts.
Quick, efficient handling of my claim, restoration service sent out in a few hours. The adjustor, Scott Nathan, was professional, explained everything, responded quickly to calls & texts & wrote a fair & equitable estimate of damages.
never had filed any insurance claim in my life! the experience with EDISON was amazing, never thought this would be as smooth at it was. GREAT staff, Great company and Great service.
Suzzane Hoak was extremely good doing her job , her people skills and service are amazing. She took the time to review everything and take care of us in an outstanding manner. Her empathy is out of this world. She took time to really BE …
It seems that most of the Ian victims were again victimized by their insurance carriers. My experience with Edison was very different. Efficient, timely and fair.
It was about a month since the incident that my claim was resolved. My examiner was on vacation and was not able to get back to me. If it could have been passed on to someone else for more than expedited processing, that would have been …
Just got a letter that if I don’t have proof of a new roof in two weeks they will cancel me. Leaving me uninsured in the busiest month of hurricane season. Just got insured three months ago and nothing said about roof then. Will file complaint with insurance commissioner
its our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and mr, Medina is certently a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
I’m very pleased with Edison Insurance. Our recent claims experience, though unfortunate, has been a pleasant one. Daniel Dodd is exceptional! From the very start he has been sympathetic to our needs and has made this very difficult …
It took a month to get the Adjuster to my house, than another month to have the claim processed. Not totally unexpected considering the amount of damage the area incurred. Still waiting for the check.
My roof damages from Hurricane Ian on 9/28/2022 were not significant enough, per Amick Roofing, so I withdrew my claim on 9/30/2022. I told Will Bodie, adjustor, when he called me, and he then checked with Edison and confirmed that my claim had been removed by me and hence closed.
My mom reports to me that she has unanswered questions and the person who helps her won’t take time with her and only talks super fast if they do rarely chat. The lady told my mom, “I can’t talk any slower it’s just how my brain works.” I …
Due not feel the initial settlement represented the costs for labor and materials here following the natural disaster. The settlement expresses willingness of Edison to continue negotiations. This is most helpful. I have reopened claim. Richard Whitten was always pleasant, responded to my calls.
Long time customer but I’m done with this Company. They don’t want to pay out and I’ve never had a claim. 51% increase after forcing me to spend
A grand on superficial cracks on roof tiles. …
I feel immensely grateful that Ricky was our claims representative. He was personable, empathetic, comforting, had excellent communication, and was a joy to work with. It was a horrible situation and I was prepared for a miserable insurance …
No, I will not message you privately. I spoke with one of your inspectors and I explained the closing date on my home was changed and he confirmed verbally on the phone he would call back on the closing date I provided, which was a lie and …
My client experience was outstanding! I couldn’t possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk’s showed up. I wish …
Given the hurricane damage which occurred and the volume of claims to be processed, I feel my claim was processed quicker than I thought it would be.
I was briefly employed July 20th-August 15th in a wfh position as a Quality Reviewer. Having prior experience I quickly caught on to Millennium-Information-Services-Inc who underwrites for Tower Hill and Edison Insurance practice of …
From start to finish everyone involved was wonderful! Amazing fast process!!!
Bad! Coverages are bad, prices are high.
Great service
The worst insurance company.
No communication, …
Great customer service, efficient and friendly personnel.
Overpriced and will lawyer out of claim reimbursement.
Communication was awesome
Excellent
tough but ok
the best
Easy, fast and efficient
Do not use Edison as your insurance company. Your better off not having insurance
Reasonable rates and pretty helpful service.
It was my first time, but it seemed like it went very well.
Darren was knowledgeable and very professional. Great experience with Edison overall
Expect a claim denial from these guys. They barely looked at the situation before starting to say the claim was not going to be paid. I have multiple windows that started leaking during a storm, and they say it is not covered.
THEY GIVE YOU INSURANCE AND 3 MONTHS AFTER GOT CANCEL AND THY JUST REFUND A PARTIAL AMOUNT OF THE WHAT WAS PAY. !!! WORST COMPANY EVER
At the moment that you file a claim they will not renew any more your policy plus they will make everything possible for not to pay for the damage
I had an outstanding experience with a claim for roof damage after a weather event. I was pleasantly surprised by the efficiency and quick resolution of the claim as well as the communication.
TERRIBLE EXPERIENCE
They requested me to make repairs on my roof and even though i did and submit all documentation on time, they cancelled the contract. when i proved all docs had …
Worst claims experience ever. They denied a leaking roof claim after their inspection revealed the wind pushed the rain into the house through cracks in caulking in roof and standing water on roof after the storm. DO NOT PURCHASE INSURANCE THROUGH THEM. SCAM. SCAM. SCAM. YOU WERE WARNED.
I was a customer of Edison insurance company for 4 years. In 2019 my residence in Pace Fl. was hit by a F0 tornado and did sustain moderate damage. Edison insurance came through and took care of the claims. They paid out for the damages and …
Home insurance in Miami is way to expensive Edison’s quote was $8,000.
I recently had a claim for my roof and Edison personnel have been great! Items are turned around quickly and explanations readily available. A genuine concern for me and my family as we restore our home. I highly recommend them.
Generrally good. Seemed to move slowly at time. Satisfied with settlement, which was well explained/
My client bought a house a couple of months ago and Edison made the insurance policy, a month later he received a letter letting him know that based on a drone inspection he needed to fix the roof or the policy would be cancelled. …
The party I spoke with eas great at attending to the request for a policy cancellation. However, the rates are certainly not the best. One has to shop around for homeowners policy or pay exorbitant premiums even absent claim history.
i got their insurance fo rhurricane. Paid my policy timely. then at start of the hurricane season they dropped me with 1 week notice, using the excuse that my home have some electrical wires. I had fixed this issue with permit, so I called …
I have received professional and prompt service and expertise of everyone in the company that I had to do business.
I am so glad I have such excellent group of people in my corner.
The adjuster did an Excellent job in processing our claim in a timely manner.
He was very professional and explicit. We would highly recommend him to anyone.! A Great Thanks to the Edison Team.!
This insurance company is very unprofessional and not worth your money. We had the house inspected as per their request. They accepted our payment and insured our home. We were insured for 2 months and they send me a cancellation notice …
Charged us extremely high rates, we never filed a claim, paid on time, roof is 8 years old, and it doesn’t seem reasonable the upcharges. We are shopping for another home insurance. Disappointed and frustrated with this home insurance. WHy …
Fast professional service best price for a home insurance. They beat the company I had by 1 thousand dollars with the same coverage.
Started with them in Jan 2022, got my home A rated. Received a Non-Renewal notice in Sept. 2022! No claims! Worst customer service ever. Do not use this company.
I had roof damage from the wind and the adjuster came out and did his inspection and the claim was approved in what seemed like record time.
I wouldn’t hesitate to advise anyone to use Edison for their homeowner insurance …
DO NOT USE THIS COMPANY..A RIP OFF. They do not deserve a star. All requested and/or relevant documents were sent to the agency as well an inspection done by them before a quote was provided and accepted. Now after 3 months they are sending a cancelation letter after payment was made.
My wife has been trying to call you guys about a letter we received regarding our roof for weeks. It’s obvious by your reviews you should not be in business. I’m contacting the BBB and finding new coverage. How many messages do we need to leave to receive a return phone call??
I wish there was something less than one Star. Worst insurance company experience of my life. 53 years old, I can say this is the worst company I have ever dealt with. They gave me a price, then sent inspectors out to my house. Said I had a …
Our new roof is being replaced exactly 19 days after our initial inspection and estimate by the roofing contractor, Edison sent Miguel Medina the claims adjuster and they couldn’t have sent a better one. He explained everything and we …
Just bought a home 3 months ago and went with Edison because they had the best deal/numbers. The home is a late 70’s home that has aluminum wiring, but up to date/code connectors. This was all stated up front. LAST WEEK, I received a letter …
Ellen was professional and patient. She had to deal with our slow and inefficient property management company. Ellen followed through with letters or calls to them requesting information. We appreciate Ellen’s efforts.
My claim experience was very fast. The process was simple and communication was excellent. Would highly recommend Edison Insurance
Quick, efficient handling of my claim, restoration service sent out in a few hours. The adjustor, Scott Nathan, was professional, explained everything, responded quickly to calls & texts & wrote a fair & equitable estimate of damages.
never had filed any insurance claim in my life! the experience with EDISON was amazing, never thought this would be as smooth at it was. GREAT staff, Great company and Great service.
Suzzane Hoak was extremely good doing her job , her people skills and service are amazing. She took the time to review everything and take care of us in an outstanding manner. Her empathy is out of this world. She took time to really BE …
It seems that most of the Ian victims were again victimized by their insurance carriers. My experience with Edison was very different. Efficient, timely and fair.
It was about a month since the incident that my claim was resolved. My examiner was on vacation and was not able to get back to me. If it could have been passed on to someone else for more than expedited processing, that would have been …
Just got a letter that if I don’t have proof of a new roof in two weeks they will cancel me. Leaving me uninsured in the busiest month of hurricane season. Just got insured three months ago and nothing said about roof then. Will file complaint with insurance commissioner
its our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and mr, Medina is certently a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
I’m very pleased with Edison Insurance. Our recent claims experience, though unfortunate, has been a pleasant one. Daniel Dodd is exceptional! From the very start he has been sympathetic to our needs and has made this very difficult …
It took a month to get the Adjuster to my house, than another month to have the claim processed. Not totally unexpected considering the amount of damage the area incurred. Still waiting for the check.
My roof damages from Hurricane Ian on 9/28/2022 were not significant enough, per Amick Roofing, so I withdrew my claim on 9/30/2022. I told Will Bodie, adjustor, when he called me, and he then checked with Edison and confirmed that my claim had been removed by me and hence closed.
My mom reports to me that she has unanswered questions and the person who helps her won’t take time with her and only talks super fast if they do rarely chat. The lady told my mom, “I can’t talk any slower it’s just how my brain works.” I …
Due not feel the initial settlement represented the costs for labor and materials here following the natural disaster. The settlement expresses willingness of Edison to continue negotiations. This is most helpful. I have reopened claim. Richard Whitten was always pleasant, responded to my calls.
Long time customer but I’m done with this Company. They don’t want to pay out and I’ve never had a claim. 51% increase after forcing me to spend
A grand on superficial cracks on roof tiles. …
My wife and I cannot recommend Edison Insurance high enough.
After a waterline break in our concrete foundation we thought the other side of …
I feel immensely grateful that Ricky was our claims representative. He was personable, empathetic, comforting, had excellent communication, and was a joy to work with. It was a horrible situation and I was prepared for a miserable insurance …
No, I will not message you privately. I spoke with one of your inspectors and I explained the closing date on my home was changed and he confirmed verbally on the phone he would call back on the closing date I provided, which was a lie and …
My client experience was outstanding! I couldn’t possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk’s showed up. I wish …