El Portal Imaging, A medical imaging Center located in Merced, California – We Offer an array of advanced digital imaging services right here in Merced. See more
The worst service don’t go there they cancel my appointment twice I called before so they can check the insurance they say everything is fine three times and they cancel my appointments when I got there really bad service and said if I wath the ultrasound for my son pay on cash or make another appointment …
I waited for one and half hour and I have appointment and I came early half an hour as they told me to do
If there’s no stars I would love to choose is
Came for my sisters ultrasound for her baby and they wouldn’t allow anyone back…. Mind you it was only me and her this is supposed to be a special moment and they are not allowing her to share that with anyone… I think it’s not right and should be allowed at least 1 person….
The front staff are super rude seem annoyed just to help people check in which is there job but the back staff are very nice and courteous,
The people in charge of this place need to evaluate their employees and teach …
This place does not allow your spouse to go in and see the ultrasound with you. The staff in the front is rude and when people come in they stay sitting down dont even bother to get up from the other side of the room and make them give them their info thus everyone can hear. Horrible place
Very clean and very nice people and the technician was so patient and very helpful.. He really cares about his patients and you can tell he really loves people and his job.. Front clerks are also so patient and polite and helpful.. Love the place don’t want to go to another location.. Tammi Wright
Positively quick and great services.
Enjoyed my visit there at El Portal.
Nice , friendly services!!! No Complaints , would definitely go there again. Fantasic services!!!
Very happy with Audra. Very efficient, happy, made us feel good, and fast. She works hard and didn’t make any of us wait long as all.. good to see that down there.. Hasn’t always been that way
like everyone else says, the front staff is very rude and seem to want drama when Im simply just a patient waiting for an x ray, maybe because im a young girl I am not sure
I guess when you pay for service, you should get it. 1 hour an half wait time. They make you feel like they are producing Gold. They get their bill to you lightning fast. Service sucks. Will drive to Modesto from this joke of a visit on!!!
Very unorganized like all of Merced . Father was told to come in unscheduled when he had taken his meds. I think they need to be stricter on their employees it seems the staff gets annoyed by any little thing. Anyways my dad went in …
Aurora has the worst customer service and is also lazy. My mother took her old insurance card, this lady refused to call her PCP to get that information as she said “GVHC takes forever to answer”. Umm… okay 5 mins later, I called with the correct insurance information. Please remove this girl from front desk !
This is a review of the receptionist at the Yosemite Avenue radiology office. Upon approaching the counter, the young lady behind it did not greet me or smile. She simply said, “Do you have an appointment?” I replied, “Good morning!,” to …
The building is clean. The staff that actually does the work in the back very professional and know what they are doing. But it all starts with the receptionist. Rude I must say. She a young lady and not friendly at all. Mind u the people …
My dad recently mentioned how smooth his appointment went with El Portal Imaging. Starting with Tamika in the lobby directing him where to go for his appointment. He said they actually took him a few minutes before his scheduled appointment time.
Lizzette at the front desk of the billing office is very rude, condescending and unprofessional. Why do they have people like that as your first point of contact? Where is the customer service? It was so bad I asked for her name and her …
Unlike many negative reviews given about this place, I’m happy to say I was very pleased with the service my son & I received from the technician John. He called me the night before the appointment, to go over all the dos and dont’s to prep …
The service is terrible, poor organization on the part of the reception. They changed my tomography on 3 occasions and one of them did not even bother to call to say that the machine was not working.
What to expect from Merced Healthcare Providers in general….rudeness, disregard, that how I felt. I was assisted by the most careless people, and it’s any service I’ve gone at El Portal Imagine, no professionalism and no kindness, what a shame
Went there for an X ray. Insurance said it is covered with no co-pay. They said they were a blue shield provider. LIED. Then they supposedly billed me anyway but I never got a bill, but half a year later they are saying I owe them with …
I’m writing this review because my mother is dealing with lung cancer and simply had two imaging requests. And it sounds like the people could not read two separate requests and only got the lower half of her body and did not take a chest …
I called to let them know I would be late for my appointment. I need my left hip and right knee replaced and every step was agonizing. I was told if I wasn’t there by 15 mins past my appointment time, then my appointment would be …
(Translated by Google) This lousy place for XR tea has waiting over an hour just should be faster …
Great place, nice people
Because its where I get my money. My job.
Nice and clean with a friendly personnel.
Its alright but they do get busy.
Excellent Caring Staff…Thank You sooo Much for That
Emily is the best mammo technician ever 😭 …
I was treated well and technicians were efficient, kind and accommodating.
Tell you everything in details make you feel comfortable I feel good when you go home
The worst service don’t go there they cancel my appointment twice I called before so they can check the insurance they say everything is fine three times and they cancel my appointments when I got there really bad service and said if I wath the ultrasound for my son pay on cash or make another appointment …
Great customer service at sign in. The Technician assisted me with my unstable walking,and never rushed me. I recommend it for all imaging services.
I waited for one and half hour and I have appointment and I came early half an hour as they told me to do
If there’s no stars I would love to choose is
Came for my sisters ultrasound for her baby and they wouldn’t allow anyone back…. Mind you it was only me and her this is supposed to be a special moment and they are not allowing her to share that with anyone… I think it’s not right and should be allowed at least 1 person….
The front staff are super rude seem annoyed just to help people check in which is there job but the back staff are very nice and courteous,
The people in charge of this place need to evaluate their employees and teach …
This place does not allow your spouse to go in and see the ultrasound with you. The staff in the front is rude and when people come in they stay sitting down dont even bother to get up from the other side of the room and make them give them their info thus everyone can hear. Horrible place
Very clean and very nice people and the technician was so patient and very helpful.. He really cares about his patients and you can tell he really loves people and his job.. Front clerks are also so patient and polite and helpful.. Love the place don’t want to go to another location.. Tammi Wright
Positively quick and great services.
Enjoyed my visit there at El Portal.
Nice , friendly services!!! No Complaints , would definitely go there again. Fantasic services!!!
Very happy with Audra. Very efficient, happy, made us feel good, and fast. She works hard and didn’t make any of us wait long as all.. good to see that down there.. Hasn’t always been that way
like everyone else says, the front staff is very rude and seem to want drama when Im simply just a patient waiting for an x ray, maybe because im a young girl I am not sure
I guess when you pay for service, you should get it. 1 hour an half wait time. They make you feel like they are producing Gold. They get their bill to you lightning fast. Service sucks. Will drive to Modesto from this joke of a visit on!!!
Very unorganized like all of Merced . Father was told to come in unscheduled when he had taken his meds. I think they need to be stricter on their employees it seems the staff gets annoyed by any little thing. Anyways my dad went in …
Aurora has the worst customer service and is also lazy. My mother took her old insurance card, this lady refused to call her PCP to get that information as she said “GVHC takes forever to answer”. Umm… okay 5 mins later, I called with the correct insurance information. Please remove this girl from front desk !
This is a review of the receptionist at the Yosemite Avenue radiology office. Upon approaching the counter, the young lady behind it did not greet me or smile. She simply said, “Do you have an appointment?” I replied, “Good morning!,” to …
The building is clean. The staff that actually does the work in the back very professional and know what they are doing. But it all starts with the receptionist. Rude I must say. She a young lady and not friendly at all. Mind u the people …
My dad recently mentioned how smooth his appointment went with El Portal Imaging. Starting with Tamika in the lobby directing him where to go for his appointment. He said they actually took him a few minutes before his scheduled appointment time.
Lizzette at the front desk of the billing office is very rude, condescending and unprofessional. Why do they have people like that as your first point of contact? Where is the customer service? It was so bad I asked for her name and her …
Unlike many negative reviews given about this place, I’m happy to say I was very pleased with the service my son & I received from the technician John. He called me the night before the appointment, to go over all the dos and dont’s to prep …
The service is terrible, poor organization on the part of the reception. They changed my tomography on 3 occasions and one of them did not even bother to call to say that the machine was not working.
What to expect from Merced Healthcare Providers in general….rudeness, disregard, that how I felt. I was assisted by the most careless people, and it’s any service I’ve gone at El Portal Imagine, no professionalism and no kindness, what a shame
Went there for an X ray. Insurance said it is covered with no co-pay. They said they were a blue shield provider. LIED. Then they supposedly billed me anyway but I never got a bill, but half a year later they are saying I owe them with …
I’m writing this review because my mother is dealing with lung cancer and simply had two imaging requests. And it sounds like the people could not read two separate requests and only got the lower half of her body and did not take a chest …
I called to let them know I would be late for my appointment. I need my left hip and right knee replaced and every step was agonizing. I was told if I wasn’t there by 15 mins past my appointment time, then my appointment would be …