Element Medical Imaging

Element Medical Imaging

Medical diagnostic imaging center offering MRI, CT, Ultrasound, 3D Mammogram, DEXA, X-Ray and Nuclear Medicine. Evening and weekend MRI appointments are available.

Connect

Element Medical Imaging Contact Details

Element Medical Imaging Reviews ( 64 )

  1. if I could leave ZERO stars I would. DO NOT come here. Front desk staff is horribly rude. one woman specifically. She has long jet black hair and blue eyes.
    Set up an appointment and they kept forgetting which side of the hip needed the …

  2. Very rude and pushy, went in for a routine mammogram and ended up with a diagnostic mammogram that insurance won’t cover. Expensive education on their “policy and procedures” I learned after the fact. Most places with any code of ethics …

  3. One of the worst medical facilities to try and negotiate patient self pay and financial billing I have ever dealt with. June in the billing office, is very rude and could care less about patients. Nor is she prompt about returning calls. …

  4. I had appointment for MRI and confirmation email with date and time.When I reached there on time , they were unable to find me in system ,after multiple attempts when they find me , they told appointment is next day.Such waste of time.

  5. The staff at Element Imaging are amazing! They are efficient and kind, the Mammography techs are very knowledgeable and take the time to explain every step of the process. The Mammography rooms are clean, comfortable and private. I will continue to use Element Imaging every year for my Mammograms.

  6. Really beautiful, clean offices. I think the space is brand new. We were seen really quickly and Dr. Harmon was professional and direct. If you’re sick of getting your xrays (etc) in dingy hospital basements on ancient machinery, this is the place for you. I finally felt it was worth what I paid.

  7. Called to discuss discrepancy between their bill and the explanation of benefits from my insurance provider, and the “service representative” that answered the phone, while fluent in English (that seems rare these days), she was very …

  8. I had an ultrasound here in January. They refused to give me even one picture of my baby. Now I have nothing for its baby book and all my other kids do….they also never sent my results to my Dr.

  9. I really just had to leave this review for the x ray technician Andrea! She was so amazing. She made getting an hsg so smooth and calming. She is so very sweet and walked me through everything in such a generous manner. One word: gracious. Thank you.

  10. I’m part of a Direct Care group. Specialty billing is usually done by sending the bill to the ordering doctor to get a special price then it is passed on to the patient. I arrived in time to do paperwork and when told how much it would be I …

  11. There is a technician that the receptionist referred to as” bug” because she is cute as a bug. I believe she was Asian. This girl was so professional, kind, and competent. I broke down crying because of my fear and frustration. She handled it beautifully, and helped me calm down because of her gentle ways. Great facility.

  12. I was referred here by my primary care doctor for a mammogram. As soon as I walked in, I felt disapproving eyes on me from the check in desk. The woman who took my insurance card and ID was not friendly at all and she kept giving strange …

  13. I have been here twice in a week. Every single person that I encounter is top notch. Ms Robin in the women’s center was patient and kind during an uncomfortable mammogram. Ms Bridget calmed me and made me forget the yucky dye that I had to drink. And finally Ms Caroline was stellar.

  14. Fast, friendly and accept walk-ins. Ordering Dr. was sent report/x-rays the same day!! Had to call for records a week later and the rep was Great! Friendly and extremely helpful!!

  15. Went in today for a screening, wasn’t sure what to expect just picked the office bc it was close to my work. I was pleasantly surprised at how easy the whole thing was. The lady who checked me in and did the paper work was super nice, the …

  16. DO NOT GO HERE. This company did not tell me they were out -of-network for my insurance. I did not find out until my insurance let me know weeks after my MRI, and I then got a bill for $800+. As I didn’t have $800 just lying around, I was …

  17. I have been going here for the last several years. My first time going here was to get a 2nd Mammogram because my first one came back with 3 suspicious spots, the place I got the mammogram at was a 3 week wait for the second one and of …

  18. I drove an hour to get there and the 3D monogram was down so I had to settle for a 2D monogram. The lady that did this was very good. Somehow my breast was bruised or pulled the muscle. I don’t fault the technician. But am having to wear …

  19. My neurologist referred me to Element and after reading the reviews, I was hopeful about my experience. My appointment time was 3:45pm. After a quick check-in, I waited until 4:30pm for someone to acknowledge that I was waiting on a scan. I …

  20. Well, I have been there numerous times and I have always had a good experience. They are always nice at the front desk, and very professional, even the nurses in back. The area in the back is not large and I understand why they do not …

  21. I recently had an MRI done. The receptionist and tech were both very professional. I was taken back promptly. The tech explained exactly what would happen. She gave me ear plugs, another set of ear muffs to go over my ears and asked if …

  22. The MRI team in particular is great – they made an uncomfortable process much more bearable. I’m not sure if this is just with my insurance, but the fees were extremely reasonable as well. I hope that no one I know has to go back, but if they do, this’ll be my recommendation.

  23. #2020 – I found a lump in my breast in April and proceeded to go to another Women’s Center in a hospital to get it looked at because everyplace else was closed due to COVID 19. The experience I had there was less than amazing (with the …

  24. My imaging wasn’t pleasant because I scheduled an appointment and was told I was in network when I scheduled. When I arrived after taking a day off work, I was told I “probably” needed prior authorization from my insurance and they’d have …

  25. I had a great experience! The check-in process was simple and friendly. I had to undergo a spinal MRI. Danielle did a great job! She kept me as comfortable as possible during a long procedure. The office was easy to find, clean and friendly!

  26. I went in for an MRI. The staff was great! The MRI was so much better than one I had somewhere else. It was more open, and not nearly as loud. I will continue to use this facility when needed.

  27. I was able to quickly schedule an appointment online same day after Diagnostic Imaging wasn’t going to be able to get me in for a pressing imaging study for a few days. The tech who did my imaging Missy was great and made a very uncomfortable procedure go smoothly.

  28. They are losing their customer focus in my opinion. I have been going here for all my imaging needs for years. In the past two years they have really started to slide. The office staff there are very unorganized and the left hand does not …

  29. Just wanted to say I’ve been here twice in the last month and have had a great experience. Staff was friendly and when I was sitting in the waiting room for 10 minutes after my appointment someone came out to check on me and get everything …

  30. Johnson County Imaging is the place to go. Their Radiologists are top notch, and they were so professional. They made me feel safe and important and made my MRI’s comfortable. I found out results within a few hours and was so thankful …

  31. WOW! I was sent here from a local urgent care to get some X-rays for an injury. There were about 8 people in the waiting area so I settled in for a long afternoon. Nope. I had X-rays done and was back in my car within 20 minutes. The results were sent back to the doctor within the hour.

  32. Wasn’t treated very warmly and seemed unprofessional and it took forever to get my MRI done. The staff ushered me through like they didn’t even want to be there. The staff was also rude. The only two I liked was the guy who inserted the dye …

  33. Been going here for several years. But after undergoing a wrist joint dye injection under fluoroscopy so they can see exactly where the dye is going in a joint followed by an MRI and then told 2 days later the MRI wasn’t readable because …

  34. When a patient with an implant schedules and lets the staff know when they make the appointment there should be a process in place to help the patient know what needs to happen prior to the MRI. This did not happen for my appointment last …

  35. I had a diagnostic mammogram by Andrea and an ultrasound by Missy. Everyone was so nice and made sure you were comfortable. A great experience – much easier and less stressful than going to the hospital.

  36. I’ve had the misfortune of needing several
    MRIs and CTs. But luckily I chose to go to Element! Everyone there is kind and knowledgeable. If you have a panic disorder, or are closterphobic. they are …

  37. I was blessed to work with Carolyn over the phone and in person today -she was my CT Technician. Smoothest IV ever!! She was pure joy to interact with 1st thing in the morning. Also to Lauren & Shelly? For getting my Denial approved.

  38. I have a sick husband at home. I usually leave early for appointments. This day, he needed me. I left in time for getting there, but My Mapquest kept sending me to the wrong place. When I finally found it, I was 10 minutes late. They had …

  39. I had such a wonderful experience from scheduling to having my MRI done. The reception was quick to call and schedule once receiving the referral from my doctor. Hours are very flexible and the weekend option is so convenient. I was able to …

  40. I came for a cat scan today. The woman who gave the service was named Carolyn. Very rude, never have I experienced such in places I have used before. I have had many surgeries so I can speak from experience.

  41. Extra Bill from they billing department .I have 3D Mammogram .My Insurance fully covered .I still receive the bill show own $49.33 .call the billing department .they say will clean the balance .
    Why ?

  42. Would not recommend this place. Went in for 20 week ultrasound for what my husband and I thought were multiples. We were excited! We were looking forward to this visit to check on our babies and make sure they were developing well. The …

  43. I had my 20 week pregnancy ultrasound here and would not recommend any woman do the same. I found it very odd that a male technician was doing my US, especially considering it’s in a dark room and you have to partially pull your pants down. …

  44. Julie and Missy are amazing! Definitely be sure to request them if you want your ultrasound done right the first time! My ultrasound definitely had some extra work involved but they were very patient and friendly. I felt beyond comfortable …

  45. This place is amazing and I wish I could be a fly on their wall during their employee trainings because every single person I have interacted with there has been as professional and personable as can be. I first got some MRIs and CT scans …

  46. Had to choose a place for ultrasound and I could not get into diagnostic imaging several times, So I chose this place which was formally named Johnson County imaging and I was very impressed from the moment I arrived in the parking lot and …

Leave a review

Your email address will not be published. Required fields are marked *