It is like going to the Secretary if State, except the Secretary of State employees are not walking around with their hands in their pockets while you sit and wait.
I have been banking here for 6 years and really like the credit union until lately don’t know what is going on with the credit union but I will be moving everything that I have soon as I can
I’m only giving one star because I want to leave a review on how absolutely frustrating it is when you want to talk to somebody form ELGA CREDIT UNION but every number given sends you to AUTOMATED MACHINES and THIRD PARTIES!!
This is a nice and clean location with friendly and knowledgeable staff especially Katie she is always very personable and a joy to talk to while providing great service 👍👍 …
My mom called three times today and could not get a hold of anyone. First time I waited an hour the other two times was 30 minutes. Do anyone even work in the call center!!!!!!!
I’ve always been a customer with ELGA and always been treated with professionalism and today I will be switching banks. Raphael Needs to be fired, very rude, and none professional.
So far they’ve met Every business need of mine plus some! I have already recommended them to family and friends who have already made the switch to ELGA !
What a joke 15 people in line to get to get helped two tellers working bank managers just walking around doing nothing definitely think its time for a change 🤔 i would not do banking here if you can help it …
Quick service and nice employees. They are open to your questions and will give well detailed answers. The online banking system works great so I don’t have to go in often.
From a dealer’s point of view, good luck in getting FLORIDA ELT (Electronic Lien Title) Release! They make the customers call in to request an ELT Release, when it is their responsibility to do so when they cash the dealer’s check for the …
Great place to bank with, staff is friendly and willing to help. Constant communication and quick responses when doing any type of banking transaction with them.
I talked to one gentleman, Rafiel, about some fees on my account. He told me that there was nothing he could do and that basically i was just going to have to pay them and be out $100. I called again a few hours later and spoke to a lady …
Today we needed to go to our branch in Fenton’s VG because we had questions and needed to do some banking… We totally forgot about the time they opened until we got there. HOWEVER, they not only took us early, but we SUPER HELPFUL!! Thank you ladies at the Fenton VG’s location!
We are from out of state and understand the hesitancy of giving loans to out of state residents. However in this particular case. I am retired military, had an elga credit union family mbr who banks at this branch who was willing to …
I don’t like that to do the mobile banking you have to have 500.00 in your account. I have searched other banks that don’t exspect that. If I have a check and I want to deposit it from my phone I should be allowed. Possibly looking for another banking service, even though I have been with Elga for 15years.
I have been a member for at least 5 years and have never had a bad experience. Everytime i have gone in to the credit union to ask questions or apply for loans i have gotten 5 star service from every rep i have had contact with.
The service members are very nice and polite they help you with the utmost respect And kindness, They also give you the best solutions to your problems if you have any concerning with money.
If my account number is only a few numbers long, why is there like twenty numbers on my payment slip? Why make things difficult for your customers? It doesn’t make any sense!!!
I have been with elga for over 15 years and not once have i had an issue with them! Truely awesome credit unuion! Their loan department has taken great care of us over the years as well!
Trying to make a payment on a credit card settlement and everytime I’ve called over the past 2 years, the call center can’t help me and I tell them that everytime but they insist on wasting my time trying to help me but always say they …
Worst experience with loans. After being approved for the loan I had to jump through so many hoops the happiness of getting a new car was lost. I will never get a loan through elga again. They took over a week to deal with it and even buying a vehicle from family they were ready to just sell to someone else.
Deposited a large check and they would not allow me to have access to it for to over 2 weeks.
When I went in to talk to the manager at the center road location she grilled me …
I want to give a big thank you to Kyrie and Stacy in the loaning department for helping me out so much and making sure I got a good car! They are amazing! People like them are why I’m still with ELGA 😁 …
Elga credit union will be the WORST decision you’ll ever make. Especially the loan department. We’re in the middle of a pandemic and INSTEAD of helping people, they see that you’re down and want you to stay down. They are HORRIBLE people and I’m taking my business Elsewhere.
Sitting here to have my wife’s name changed on her account multiple people waiting to be helped. Look over to the wealth management office and see the employee playing on his phone and flipping through a newspaper clippings coupons. So much for helping during busy times.
Awesome people to work with! They care about what’s best for you and worked with us every step of the way! I recommend ELGA to everyone! This is a great place to do your banking! Thanks again for everything!
I just have one problem after another with my checking and savings accounts here. Purchases sometimes take up to a week to even show as pending and i can never actually find out how much money is in my account. Ive repeatedly had purchases …
Lexus in financing is always very rude with me, short and unwilling to give detailed information on loans and the way elga system works. She doesn’t try to help the costumer only the company. She is very unprofessional and needs better people skills.
I’ve been banking in Elga Credit Union since 2015. they are responsible for my 780 across the board credit scores will actually I’m responsible for that but they helped me by extending a $500 Elga Visa Platinum on secured line of credit at …
Transactions are so slow to process, deposits are held for an unreasonable amount of time resulting in overdrafts, and courtesy fees, they take courtesy fees before Transactions have even processed. The tellers are great, but elga itself is just out to steal your money
I have been a member there for almost 15yrs. And it seems you would be treated at least descently when an emergency arises. I had to go through more nonsense than I felt was necessary to try to get some “used” transportation. Did all that …
Great staff- friendly, helpful, they go out of their way to ensure you have everything you need or are asking for. Greeted by every employee I encountered. Facility is clean and well maintained. Everything I need in a credit union.
The tellers in the front lobby have always given me quick assistance. They have always been able to answer my complex questions and open/close accounts with ease. The quick drop box is also great if the lobby is full and you have somewhere …
Elga Credit Union is a pillar of the community in this much much better than actual banks. they offer free things like life insurance, if you overdraw just by a little bit they’ll usually just wave the fee unlike banks little charge you $25 …
I stopped by the credit union to become a member. I was greeted and assisted in a timely manner. I was not aware of all of the money saving accounts available.
I went to the main location on Center Rd. to discuss opening a checking & savings accounts with you with direct deposit into each account & refinancing a loan & a credit card. I asked the person at the front desk if there was just 1 person …
Pretty terrible for a bank, call center doesn’t open until who knows when because the automated system won’t tell you. The debit cards start falling apart within a couple of months. I refinanced a vehicle through them and had to do all the …
ELGA been a member for 10 years til recently in haven’t had a bad experience til now. They don’t protect there member much if you had something bad happen then they restrict u from things but it make things harder for u do things u do unelse u walk in the branch to do them and sometimes I don’t have time to walk in the branch.
They are very helpful in explaining what you need to know about your account and other business you have with them I had no questions about what we were doing I just wish I would have gone to them many years ago instead of banks
I have been banking here for 10+ years and they have always been super nice, and have never had a problem with my account, or a dispute, or anything. …
If I can leave a 10+ I would, Mr. Leroy helped and guided my wife and I through an auto loan process stick with us through the whole process.. He is an amazing person come visit ELGA..
Susan Morey is an absolute joy to work with. She turned a crisis that my wife and I were having with Chase into a 24 hour piece of cake with ELGA, on a very time sensitive matter. I have been a member since May of 2020 because of her, and …
They made the loan process very easy. Leroy was amazing to work with. ELGA credit union is definitely a bank I would recommend to anyone looking. Great service and great people.
Elga makes things easy. They have great service, great benefits, and great people. Elga has never done anything upsetting which is a remarkable feat for financial institutions. Thanks Elga!
Elga treats everyone equal they are very respectful. They make your experience very comfortable talking about your finances to them. They are very helpful and explained anything you need to know.
I can not say enough good things about the Mortgage team of Cody, Nichole and Anne, they are the best Cody worked through some hiccups and got me a better option, Nichole handled the paperwork like a champ, and Anne handled the closing quickly and efficiently. They are GREAT to work with on your Mortgage. Thanks for all your help!!!
ELGA is the best credit union in the world. Great customer service and always willing to help you in any situation the best way they can. Very understanding and a great company to trust your financial needs with.
I love elga credit union I have been with them over 15 years. Not only so they explain things so u can understand but they are always willing to give u solutions to a problem, the problem your having. Jayse, ashley are so wonderful in the loan department I love elga!
ELGA IS THE WORST CREDIT UNION!!! my sister has been with ELGA for years, she is in ICU on a Ventolater. She has legal paperwork for a power of attorney to oversee her financial services. ELGA HAS REFUSED TO HONOR THIS LEGAL DOCUMENT. We …
Todd at the Burton center rd branch is great to work with very friendly and efficient. He does a good job explaining all of the account options and transpher plans. This was my 2nd time working on my account with him and I’m glad I got him again on coincidence.
Miranda in the call center was super nice and helpful! She even made suggestions on how I could better manage my account! I am glad to be a part of a credit union with such great customer service!
ELGA makes the loan process so easy! Justin remembered us and our need in a better rate. It is nice to speak with the same person who knows what’s going on!
Had a great experience from Alyssa P. in the call center. I was having issues with needing the latest e-statement for finance documents, although I was told statements would not be available for several more days. Alyssa offered to email me …
I don’t write reviews but I just had the best experience closing my loan! Closed in 2 days, money was in my account before the weekend! Nice to work with people to help me fix my credit!
I’ve used ELGA as my credit union for a couple years now, and they’ve been great! I recently had some fraudulent charges on my debit card. I called about these charges, and their customer service could not have been better! It was quick and …
I just want to say,(Timeka W.) my recent experience in applying with my auto loan with Elga has been great! Leroy has been AWESOME!! and a blessing from beginning to the end in making sure everything was on point. I can’t say THANK YOU, and express such gratitude to Leroy and loan processing team. I’m a happy member.😁 …
We have been members for years always a pleasure always personal service highly recommend Chip Kilgore for any and all of your personal loan needs I also highly recommend Frank Piccone for any of your business needs honestly everyone that …
Disappointing service haven’t even had my account for more than a few days and already have problems. Wondering if I made the right choice of coming to this so called bank.
Go to place. I can’t say enough good things about Savanah and Cameron. Two excellent team members at ELGA. If you need a loan make sure and ask for Cameron. Starting or changing your accounts ask for Savanah. They are great people and will walk you thru whatever you need. My new truck thanks to those two very nice people.
Great credit union. Great customer service. Excellent number of atms with the option of a live teller. Great hours. Great place for a loan. A great place to join. My daughter just opened an account there and my son will at some point also.
Anytime I have ever needed any help regarding loans, identity theft issues, or fraudulent apps acting like a legit business taking money and never receiving products. They have always helped in resolving these issues. Also I am very …
As a proud member of this Credit Union I couldn’t ask for a greater set of people who go out of their way to make sure that they take care of their customers I would recommend anyone who’s looking for a great Credit Union to please open an account at Elga
Been a member for 15 years must be better than the traditional Bank I always suggest using credit unions instead of traditional Banks far more perks and advantages
I reached out to Elga for a low interest credit card to pay off a few of my bills. Savanah Senters and Elga went above and beyond to not only secure my credit card but also consolidate my bills into one low monthly payment! I am so thankful …
I had a small issue with my online phone app with an error message about a loan. I went in to ELGA bank in Flushing Mi. I feel that I was excused a little to quickly without a resolution. I was a bit confused and I did the survey after …
If you’re in need of a quality financial institution try Elga Credit Union as they have a wonderful staff of knowledgeable associates who can assist you in your endeavors.
Absolutely amazing! Great rates on loans, great credit and debit cards. You get rewarded for purchases that you can cash in on gift cards wether it’s for shopping or dinner out. Very easy to contact and very personable! My partner and brothers have switched and love it!
ELGA Credit Union has what I need when it comes to banking. I never have an issue with banking. I’m able to get negatives in my account to become a positive. I never have an issue with a bank employee. Been an ELGA Credit Union member for more than 10 years.
I had problems with my account and I had the pleasure of talking to Miranda who not only fixed my problem but informed me of my reward points and got even more money put back in my account. I have always been very pleased when dealing with Elga and today was Exceptional! 🙂 Thank you Miranda!
I’ve been with this company for over 35 year’s! They are professional and courteous and do everything in their power to help with your needs. Some of the tellers know my husband when he cashes his check, makes him feel important🤑 Keep up the Great work💯 …
ELGA is and always has been excellent to work with, we’ve been members since the early 90’s and have our mortgage, cars and toy loans with this institution. They provide low rates with terms that you can live with. I recommend them to anyone looking for a great credit union that beats the banks every time!
I just joined ELGA Credit Union and Jacob was able to help me set up my accounts. Jacob was very thorough and has helped me with all additional questions that I have had. Great customer service. This young man deserves a bonus / raise!!!
Elga has been my financial institution of choice for quite a while. The people are caring and attentive to your needs. I’ve always had a pleasurable banking experience with them form teller, loans, and management, we have been provided with …
great place in and out
Chip is the best…. He always makes us feels loved….I don’t know what we would do without him..
Great people
Great service
Excellent
Fantastic, everytime.
I LOVE THIS PLACE!
Love that credit union
Great place for loans
great place to bank
Fast and friendly service
Its okay
Great customer service!
Friendly efficient service always
Friendly staff and customer service.
I love ELGA !!
Good for establishing a savings account.
Friendly and its better then chase bank!!
Poor service and got robbed for $10 by the teller
Great credit union i love it…
Great place to bank at and friendly staff
Excellent customer service!
Great place and great customer service
I always have a good experience at Elga
Real people just like you and me that really do give a damn about you and your money.
I’m on the phone now waiting 20 min . And it says I’m next . What the heck someone answer the phone
Elga Credit Union is the best
Cam, Elyssa, & Chad are awesome.
They Know What They Are Doing They Take Pride In It .
It was excellent
Not open on Saturdays and Sundays.
Good company overall, but the women who answer the phones are terrible!
There’s better banking options be forewarned
Rude tellers, long waits in lines. Not my favorite place to bank
They have a friendly staff. 4 arms in drive thru
Overall great experiences with banking here at elga
Very quick and courteous staff.
Always pleasant
Worst bank I’ve ever had I will be switching very soon.
Automated phone system ranks right up there with the best of em!!
Fast and friendly service at the center road branch!
Great to work with from Motorcycle loans to a mortgage., they do it all!
Always kind and professional! They were very helpful during a difficult time.
i D K Yet! There Telephone service REAL PROBLEMATIC alot of problems voice services .
They charge $10 to anyone who cashes they’re own check there.
Terrible crooks
Tremendous service and response from Jeff Winningham, your the man Jeff! Thanks very much.
always gives great customer service when ever you come in and usually always has a solution to your problems
Worst experiences of my life don’t go threw elga ever.
Cameron is amazing! Outstanding customer service!
Professional Staff Service’s
It is like going to the Secretary if State, except the Secretary of State employees are not walking around with their hands in their pockets while you sit and wait.
Awesome Credit Union! I recommend this bank to everyone!👍 …
I have been banking here for 6 years and really like the credit union until lately don’t know what is going on with the credit union but I will be moving everything that I have soon as I can
ELGA Bank was extremely helpful and accomadating for me loan process
These young people act like the older generation owe them something when we have a problem and they are rude in their to the older generation
The cashier was quick and very friendly and helpful.
Way to many fees and you have to use your debit card all the time even if not needed or they penalize you. Going back to Dort Federal.
I’m only giving one star because I want to leave a review on how absolutely frustrating it is when you want to talk to somebody form ELGA CREDIT UNION but every number given sends you to AUTOMATED MACHINES and THIRD PARTIES!!
We were assisted quickly and the associate was very helpful.
They are great friendly, knowledgeable, and will do they very best to help you anyway they can.
Can not reach anyone by phone
This is a nice and clean location with friendly and knowledgeable staff especially Katie she is always very personable and a joy to talk to while providing great service 👍👍 …
Looking forward to a beautiful relationship I’m excited.
Very polite , best credit union hands down 10 star rating
My mom called three times today and could not get a hold of anyone. First time I waited an hour the other two times was 30 minutes. Do anyone even work in the call center!!!!!!!
I love ELGA, my mom has been a member here for over 30 years!!!
Elga is the best! Helped me get my credit score back up!😁 Elga Rocks! …
Remarkably efficient drive thru, even in the current covid situation…. not a small hometown bank… good for most banking
So I can’t get ahold of nobody about my account maybe I should just close it and open one somewhere else.
I would give 10 stars if I could. Everyone from the tellers to management is top notch, they take care of all our business needs.
Debt consolidation faster than I could blink. “No fuss, no muss.” I heard that somewhere, sometime ago.
I love how quickly and effectively my matters was resolved and also how the associate knew exactly what to do.
I love ELGA, and the team at ELGA Burton is the best!
Good job Elga
I’ve always been a customer with ELGA and always been treated with professionalism and today I will be switching banks. Raphael Needs to be fired, very rude, and none professional.
Great people to do business with. Kayde is very professional and her staff as well.
Very helpful for online banking…I am not great at technology, so I always need the help!!
Professional, courteous, exceptional services!
A very caring and professional Team! Even from a distance, a very smooth personable experience, Great Team!
So far they’ve met Every business need of mine plus some! I have already recommended them to family and friends who have already made the switch to ELGA !
ELGA Is the best Credit Union that I have ever worked with, the people are great to work with.
Very positive interactions in person and online..
What a joke 15 people in line to get to get helped two tellers working bank managers just walking around doing nothing definitely think its time for a change 🤔 i would not do banking here if you can help it …
There are getting slower every week. You better leave early if you want to do business on friday. Expect a drive through lane to be closed.
Anyone need a car loan? Better get up to Elga! What are you waiting for??? A bad interest rate form somewhere else?
Quick service and nice employees. They are open to your questions and will give well detailed answers. The online banking system works great so I don’t have to go in often.
In no way do the reflect on all the other great people that I’ve come across at Elga
One bad apple 🤬 won’t stop me from dealing with Elga …
From a dealer’s point of view, good luck in getting FLORIDA ELT (Electronic Lien Title) Release! They make the customers call in to request an ELT Release, when it is their responsibility to do so when they cash the dealer’s check for the …
Great place to bank with, staff is friendly and willing to help. Constant communication and quick responses when doing any type of banking transaction with them.
Elga is a decent Credit Union, but trash for customer service. Wouldn’t recommend letting them help with your finances in anyway shape or form.
Chip is a great guy he helped me. In I m so thankful. Burton location.
I talked to one gentleman, Rafiel, about some fees on my account. He told me that there was nothing he could do and that basically i was just going to have to pay them and be out $100. I called again a few hours later and spoke to a lady …
My name is Dawn Wilber. My son is also on my google account. Thank you so much for our loan so my husband could get his pole barn
Today we needed to go to our branch in Fenton’s VG because we had questions and needed to do some banking… We totally forgot about the time they opened until we got there. HOWEVER, they not only took us early, but we SUPER HELPFUL!! Thank you ladies at the Fenton VG’s location!
Been banking here for many years, have always had good service at counter and loan processing. Recommend
We are from out of state and understand the hesitancy of giving loans to out of state residents. However in this particular case. I am retired military, had an elga credit union family mbr who banks at this branch who was willing to …
I don’t like that to do the mobile banking you have to have 500.00 in your account. I have searched other banks that don’t exspect that. If I have a check and I want to deposit it from my phone I should be allowed. Possibly looking for another banking service, even though I have been with Elga for 15years.
I have been a member for at least 5 years and have never had a bad experience. Everytime i have gone in to the credit union to ask questions or apply for loans i have gotten 5 star service from every rep i have had contact with.
The service members are very nice and polite they help you with the utmost respect And kindness, They also give you the best solutions to your problems if you have any concerning with money.
If my account number is only a few numbers long, why is there like twenty numbers on my payment slip? Why make things difficult for your customers? It doesn’t make any sense!!!
I’ve been with Elga credit Union for years and they have always been very professional, helpful, and dedicated to their members
Great place to do all your banking and loans. Great staff very friendly and professional. Highly recommended
I have been with elga for over 15 years and not once have i had an issue with them! Truely awesome credit unuion! Their loan department has taken great care of us over the years as well!
ALWAYS a great experience working with ELGA! Whether it be checking, savings or loans! Been a member for a decade and I’ll never leave!
The ELGA team always makes any process or inquiry very quick easy and NO mistakes.
Thank you.
Trying to make a payment on a credit card settlement and everytime I’ve called over the past 2 years, the call center can’t help me and I tell them that everytime but they insist on wasting my time trying to help me but always say they …
Great staff. Jacob was very helpful.
Worst experience with loans. After being approved for the loan I had to jump through so many hoops the happiness of getting a new car was lost. I will never get a loan through elga again. They took over a week to deal with it and even buying a vehicle from family they were ready to just sell to someone else.
Always courteous, helpful and knowledgeable. Helped us set up saving for retirement. Great customer service!
Deposited a large check and they would not allow me to have access to it for to over 2 weeks.
When I went in to talk to the manager at the center road location she grilled me …
Leroy is the best Loan Agent! He will bend over backwards for you, despite how busy it gets! I’ve had Elga for three years now and they never fail!
I want to give a big thank you to Kyrie and Stacy in the loaning department for helping me out so much and making sure I got a good car! They are amazing! People like them are why I’m still with ELGA 😁 …
Just love Elga, tries every thing to resolve the issue.
Elga credit union will be the WORST decision you’ll ever make. Especially the loan department. We’re in the middle of a pandemic and INSTEAD of helping people, they see that you’re down and want you to stay down. They are HORRIBLE people and I’m taking my business Elsewhere.
Sitting here to have my wife’s name changed on her account multiple people waiting to be helped. Look over to the wealth management office and see the employee playing on his phone and flipping through a newspaper clippings coupons. So much for helping during busy times.
*EDIT*
Elga has post all of the “we are here for you post”. Yet they don’t reply. …
Awesome people to work with! They care about what’s best for you and worked with us every step of the way! I recommend ELGA to everyone! This is a great place to do your banking! Thanks again for everything!
I just have one problem after another with my checking and savings accounts here. Purchases sometimes take up to a week to even show as pending and i can never actually find out how much money is in my account. Ive repeatedly had purchases …
Lexus in financing is always very rude with me, short and unwilling to give detailed information on loans and the way elga system works. She doesn’t try to help the costumer only the company. She is very unprofessional and needs better people skills.
I’ve been banking in Elga Credit Union since 2015. they are responsible for my 780 across the board credit scores will actually I’m responsible for that but they helped me by extending a $500 Elga Visa Platinum on secured line of credit at …
Transactions are so slow to process, deposits are held for an unreasonable amount of time resulting in overdrafts, and courtesy fees, they take courtesy fees before Transactions have even processed. The tellers are great, but elga itself is just out to steal your money
I have been a member there for almost 15yrs. And it seems you would be treated at least descently when an emergency arises. I had to go through more nonsense than I felt was necessary to try to get some “used” transportation. Did all that …
Credit union has thee best service. I recommend people to sign up with Elga credit union. The number one place for banking.
Best place around wouldn’t go any where else
Great staff- friendly, helpful, they go out of their way to ensure you have everything you need or are asking for. Greeted by every employee I encountered. Facility is clean and well maintained. Everything I need in a credit union.
The tellers in the front lobby have always given me quick assistance. They have always been able to answer my complex questions and open/close accounts with ease. The quick drop box is also great if the lobby is full and you have somewhere …
Elga Credit Union is a pillar of the community in this much much better than actual banks. they offer free things like life insurance, if you overdraw just by a little bit they’ll usually just wave the fee unlike banks little charge you $25 …
I stopped by the credit union to become a member. I was greeted and assisted in a timely manner. I was not aware of all of the money saving accounts available.
Personal touch, family atmosphere yet very professional.
I went to the main location on Center Rd. to discuss opening a checking & savings accounts with you with direct deposit into each account & refinancing a loan & a credit card. I asked the person at the front desk if there was just 1 person …
Pretty terrible for a bank, call center doesn’t open until who knows when because the automated system won’t tell you. The debit cards start falling apart within a couple of months. I refinanced a vehicle through them and had to do all the …
ELGA been a member for 10 years til recently in haven’t had a bad experience til now. They don’t protect there member much if you had something bad happen then they restrict u from things but it make things harder for u do things u do unelse u walk in the branch to do them and sometimes I don’t have time to walk in the branch.
Andrew completely resolved my issue. Fast and professional.
They are very helpful in explaining what you need to know about your account and other business you have with them I had no questions about what we were doing I just wish I would have gone to them many years ago instead of banks
I have been banking here for 10+ years and they have always been super nice, and have never had a problem with my account, or a dispute, or anything. …
The Elga representatives I have dealt with have been very friendly and professional. I highly recommend Elga for your banking needs.
If I can leave a 10+ I would, Mr. Leroy helped and guided my wife and I through an auto loan process stick with us through the whole process.. He is an amazing person come visit ELGA..
Susan Morey is an absolute joy to work with. She turned a crisis that my wife and I were having with Chase into a 24 hour piece of cake with ELGA, on a very time sensitive matter. I have been a member since May of 2020 because of her, and …
They made the loan process very easy. Leroy was amazing to work with. ELGA credit union is definitely a bank I would recommend to anyone looking. Great service and great people.
Elga makes things easy. They have great service, great benefits, and great people. Elga has never done anything upsetting which is a remarkable feat for financial institutions. Thanks Elga!
Elga treats everyone equal they are very respectful. They make your experience very comfortable talking about your finances to them. They are very helpful and explained anything you need to know.
Recent makeover and updates frequently result now in common 15-25 minute waits in drive up…it wasn’t broke so why’d you try and fix it?
They have helped in everywhere possible to get me where I need to be.
I can not say enough good things about the Mortgage team of Cody, Nichole and Anne, they are the best Cody worked through some hiccups and got me a better option, Nichole handled the paperwork like a champ, and Anne handled the closing quickly and efficiently. They are GREAT to work with on your Mortgage. Thanks for all your help!!!
ELGA is the best credit union in the world. Great customer service and always willing to help you in any situation the best way they can. Very understanding and a great company to trust your financial needs with.
I love elga credit union I have been with them over 15 years. Not only so they explain things so u can understand but they are always willing to give u solutions to a problem, the problem your having. Jayse, ashley are so wonderful in the loan department I love elga!
ELGA IS THE WORST CREDIT UNION!!! my sister has been with ELGA for years, she is in ICU on a Ventolater. She has legal paperwork for a power of attorney to oversee her financial services. ELGA HAS REFUSED TO HONOR THIS LEGAL DOCUMENT. We …
Todd at the Burton center rd branch is great to work with very friendly and efficient. He does a good job explaining all of the account options and transpher plans. This was my 2nd time working on my account with him and I’m glad I got him again on coincidence.
Miranda in the call center was super nice and helpful! She even made suggestions on how I could better manage my account! I am glad to be a part of a credit union with such great customer service!
ELGA makes the loan process so easy! Justin remembered us and our need in a better rate. It is nice to speak with the same person who knows what’s going on!
Had a great experience from Alyssa P. in the call center. I was having issues with needing the latest e-statement for finance documents, although I was told statements would not be available for several more days. Alyssa offered to email me …
I don’t write reviews but I just had the best experience closing my loan! Closed in 2 days, money was in my account before the weekend! Nice to work with people to help me fix my credit!
I’ve used ELGA as my credit union for a couple years now, and they’ve been great! I recently had some fraudulent charges on my debit card. I called about these charges, and their customer service could not have been better! It was quick and …
Great credit Union they help when you need help, would suggest to anyone
I just want to say,(Timeka W.) my recent experience in applying with my auto loan with Elga has been great! Leroy has been AWESOME!! and a blessing from beginning to the end in making sure everything was on point. I can’t say THANK YOU, and express such gratitude to Leroy and loan processing team. I’m a happy member.😁 …
We have been members for years always a pleasure always personal service highly recommend Chip Kilgore for any and all of your personal loan needs I also highly recommend Frank Piccone for any of your business needs honestly everyone that …
They are really good at following up and getting things done. I recommend them to people allll the time.
Disappointing service haven’t even had my account for more than a few days and already have problems. Wondering if I made the right choice of coming to this so called bank.
Go to place. I can’t say enough good things about Savanah and Cameron. Two excellent team members at ELGA. If you need a loan make sure and ask for Cameron. Starting or changing your accounts ask for Savanah. They are great people and will walk you thru whatever you need. My new truck thanks to those two very nice people.
Great credit union. Great customer service. Excellent number of atms with the option of a live teller. Great hours. Great place for a loan. A great place to join. My daughter just opened an account there and my son will at some point also.
Anytime I have ever needed any help regarding loans, identity theft issues, or fraudulent apps acting like a legit business taking money and never receiving products. They have always helped in resolving these issues. Also I am very …
ELGA, and particularly Amanda, provided the best experience I’ve ever had with a bank or credit union! Thank you so much!
Awesome customer service! Make you feel like you matter and not just a number.
The employees at the burton branch are greatand friendly highly recommend this credit union
Elyse made the loan process quick and easy. She is a pleasure to work with and I will be contacting her for my next loan.
As a proud member of this Credit Union I couldn’t ask for a greater set of people who go out of their way to make sure that they take care of their customers I would recommend anyone who’s looking for a great Credit Union to please open an account at Elga
I love my Credit Union. They are the best, in customer service, and options for saving and investing.
Been a member for 15 years must be better than the traditional Bank I always suggest using credit unions instead of traditional Banks far more perks and advantages
Elga rocks! Takes great care of all my $$ needs! And they truly care for our community ♥️♥️ Go Elga!
I reached out to Elga for a low interest credit card to pay off a few of my bills. Savanah Senters and Elga went above and beyond to not only secure my credit card but also consolidate my bills into one low monthly payment! I am so thankful …
I had a small issue with my online phone app with an error message about a loan. I went in to ELGA bank in Flushing Mi. I feel that I was excused a little to quickly without a resolution. I was a bit confused and I did the survey after …
If you’re in need of a quality financial institution try Elga Credit Union as they have a wonderful staff of knowledgeable associates who can assist you in your endeavors.
Absolutely amazing! Great rates on loans, great credit and debit cards. You get rewarded for purchases that you can cash in on gift cards wether it’s for shopping or dinner out. Very easy to contact and very personable! My partner and brothers have switched and love it!
ELGA Credit Union has what I need when it comes to banking. I never have an issue with banking. I’m able to get negatives in my account to become a positive. I never have an issue with a bank employee. Been an ELGA Credit Union member for more than 10 years.
I had problems with my account and I had the pleasure of talking to Miranda who not only fixed my problem but informed me of my reward points and got even more money put back in my account. I have always been very pleased when dealing with Elga and today was Exceptional! 🙂 Thank you Miranda!
I’ve been with this company for over 35 year’s! They are professional and courteous and do everything in their power to help with your needs. Some of the tellers know my husband when he cashes his check, makes him feel important🤑 Keep up the Great work💯 …
ELGA is and always has been excellent to work with, we’ve been members since the early 90’s and have our mortgage, cars and toy loans with this institution. They provide low rates with terms that you can live with. I recommend them to anyone looking for a great credit union that beats the banks every time!
I just joined ELGA Credit Union and Jacob was able to help me set up my accounts. Jacob was very thorough and has helped me with all additional questions that I have had. Great customer service. This young man deserves a bonus / raise!!!
Elga has been my financial institution of choice for quite a while. The people are caring and attentive to your needs. I’ve always had a pleasurable banking experience with them form teller, loans, and management, we have been provided with …