Elk River Municipal Utilities provides electric and water service to Elk River and surrounding areas, including parts of Dayton, Big Lake, and Otsego.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
13069 Orono Pkwy NW, Elk River, MN 55330
Terrible customer service!
I pay my bills.
Horrible customer service and a ripoff company!
Work hard to help when you run into difficulties
Super easy to make online payments!
HIGH PRICED…$$$
POOR SERVICE / SLOW SERVICE
LAZY & VERY SLOW WORKING.
less than 1 star if I could.
The helpful ladies at ERMU are very helpful and pleasant. Everyone I’ve ever encountered from the office staff to the field tech’s has always gone that extra little step to help you out. Very well done đź‘Ťđź‘Ť …
These people will lie to you about why your electric bill is so high! Ask to speak to a supervisor and she will lie too! They say it’s the way your house was built, it’s how many trees you have in your yard! BS Find out two years later in …
So get this, Elk River Utilities changes their policies when it comes to due dates.
You ask, what is your due date? …
I called to them to make sure that the company had been doing work near my house after my pipes spurted blackish brown water. I just wanted to be sure it wasn’t something wrong with the house. One of the workers who’d actually been working …
When my husband and I purchased our new house in Elk River over a year ago, we had no idea that our utility company would be ERM. I’m not sure that would have deterred us from moving by any means, but it’s really disappointing to have to be …
They came and shut off my utility today when I only 400 and the whole. I’m Wayne for assistance through Salvation Army and threw Wright County. I made an offer of $60 all I had to get turned on they will not make a payment plan. I had to …