Awful awful awful. I’ve been dealing with their billing department for 3 months to resolve their errors. I get multiple bills for statements I’ve already paid and wrong amounts.
Fantastic, hard working providers with an array of specialties and continued education. Excellent company to work with and my first choice for Emergency Care for my family.
If I could rate them 0/5 I would!I had a bill for $500 dollars..they called me once to get a payment..never got any bills from them after that…they sent me to collections and I reached out to them and they said it was my responsibility to …
Can’t get a bill. We moved in 2016 and they can’t get our address changed. I can’t submit a bill to secondary insurance until I get a bill and I can’t give them an account # if I don’t have the bill.
Awful – incomplete work on ED visit. Stitches were shoddy, have nerve damage and they never dealt with anything beyond stitch and shove out the door. Then came billing – traveling so this is out of insurance – they are charging over …
Sounds like a scam. They sent a bill for an er visit that I have no idea how they are involved with. And they marked it “final notice” when they hadn’t sent any previous notices. …
If I could give this company a negative star review I would do it with out thinking twice. We received a bill in the mail from the ER. You can’t speak with anyone, you have to leave a message and you continually get the same run around. Now …
Received a text message about a bill I never received. This is a borderline scam company that needs to be investigated. The text message claims they sent a bill, but that claim is untrue. Waited on the phone for over 15 minutes to try to discuss this claim.
I am surprised how high their rating is. I you want your bill lowered to a reasonable amount you sent a letter stating you should have a lower bill. They don’t respond to the polite letters, they throw them in the garbage or they just can’t read. Going on 5 months now.
Received a bill that says ECS Western Michigan on it like I’m supposed to know what that means. Good thing Google is around to help out.Then I read this bill to see it was $800 to get less than 10 minutes with a doctor… and to top it …
$871.00 billed for a “supervising ER doctor” that LITERALLY spent 45 SECONDS with my son (at the end of our emergency visit) to allow us to leave. oh, he offered my son a slushie – I guess that makes it all better. Spectrum Health/ DeVos Children’s Hospital should be ashamed to work with this unethical company.
Ive been calling for over 8 months with my updated insurance, and every time I call they said ” we didn’t have that info in our system, we will bill insurance and get an updated bill”. Each and every month when I get a bill I have to call …
Terrible. I went to DeVos Children’s hospital when my 6 week old baby had RSV DeVos is in network with my insurance company. Well that particular Dr that saw my daughter was not in network with my insurance. Now we are left with $700 bill …
I have been dealing with a $50 bill that they sent to collections without ever being notified about it. The only way I found out about it was I saw it on my credit report! I’ve been trying for a month now to get someone on the phone bc my current insurance will take care of it, but they won’t call me back!
Terrible experience with this company. I had to visit the ER and received multiple bills to my current address but ECS decided to send the bill to my old address, to their credit I had only be at my new address FOR 4 YEARS!!!! Why could …
I went to the Spectrum Health emergency room and they billed an old insurance carrier saying I owed almost $400. When I contacted them I gave them my current insurance that Spectrum health had anyway but failed to to give it to Emergency …
Good luck getting hold of someone on the phone. The only option is to leave a message. I purposefully only left my name and number. I have a bill that I’m trying to pay and the address is for a doctor’s office in Chicago. I’m in Michigan, …
Received a bill for my wife’s ER visit over three months after her visit. I paid it same day I received it in the mail. Received a debt collections notice less than three weeks from the date it was paid. Called their office several times, …
I see in credit karma a collection report form them for 2 years a go. I have not recive any bill and It is hard for me to remember that I was there or not . we moved to Texax last year.
Nothing about this business is professional. I would encourage Spectrum Health to seek elsewhere for emergency care providers. This company makes it impossible to get ahold of them (call during their business hours and you are told “we are …
Top to bottom, overall great experience. Met all expectations.
Awful awful awful. I’ve been dealing with their billing department for 3 months to resolve their errors. I get multiple bills for statements I’ve already paid and wrong amounts.
I’ve never even went to this place before but it’s being reported on my credit. I’ve called and been hung up on 3 times already with NO answer!
Fantastic, hard working providers with an array of specialties and continued education. Excellent company to work with and my first choice for Emergency Care for my family.
If I could rate them 0/5 I would!I had a bill for $500 dollars..they called me once to get a payment..never got any bills from them after that…they sent me to collections and I reached out to them and they said it was my responsibility to …
Can’t get a bill. We moved in 2016 and they can’t get our address changed. I can’t submit a bill to secondary insurance until I get a bill and I can’t give them an account # if I don’t have the bill.
Awful – incomplete work on ED visit. Stitches were shoddy, have nerve damage and they never dealt with anything beyond stitch and shove out the door. Then came billing – traveling so this is out of insurance – they are charging over …
Sounds like a scam. They sent a bill for an er visit that I have no idea how they are involved with. And they marked it “final notice” when they hadn’t sent any previous notices. …
Never heard of this place til I got a bill in from them.. definitely a scam.
If I could give this company a negative star review I would do it with out thinking twice. We received a bill in the mail from the ER. You can’t speak with anyone, you have to leave a message and you continually get the same run around. Now …
Received a text message about a bill I never received. This is a borderline scam company that needs to be investigated. The text message claims they sent a bill, but that claim is untrue. Waited on the phone for over 15 minutes to try to discuss this claim.
I am surprised how high their rating is. I you want your bill lowered to a reasonable amount you sent a letter stating you should have a lower bill. They don’t respond to the polite letters, they throw them in the garbage or they just can’t read. Going on 5 months now.
Received a bill that says ECS Western Michigan on it like I’m supposed to know what that means. Good thing Google is around to help out.Then I read this bill to see it was $800 to get less than 10 minutes with a doctor… and to top it …
$871.00 billed for a “supervising ER doctor” that LITERALLY spent 45 SECONDS with my son (at the end of our emergency visit) to allow us to leave. oh, he offered my son a slushie – I guess that makes it all better. Spectrum Health/ DeVos Children’s Hospital should be ashamed to work with this unethical company.
Ive been calling for over 8 months with my updated insurance, and every time I call they said ” we didn’t have that info in our system, we will bill insurance and get an updated bill”. Each and every month when I get a bill I have to call …
Terrible. I went to DeVos Children’s hospital when my 6 week old baby had RSV DeVos is in network with my insurance company. Well that particular Dr that saw my daughter was not in network with my insurance. Now we are left with $700 bill …
I have been dealing with a $50 bill that they sent to collections without ever being notified about it. The only way I found out about it was I saw it on my credit report! I’ve been trying for a month now to get someone on the phone bc my current insurance will take care of it, but they won’t call me back!
Terrible experience with this company. I had to visit the ER and received multiple bills to my current address but ECS decided to send the bill to my old address, to their credit I had only be at my new address FOR 4 YEARS!!!! Why could …
I went to the Spectrum Health emergency room and they billed an old insurance carrier saying I owed almost $400. When I contacted them I gave them my current insurance that Spectrum health had anyway but failed to to give it to Emergency …
Good luck getting hold of someone on the phone. The only option is to leave a message. I purposefully only left my name and number. I have a bill that I’m trying to pay and the address is for a doctor’s office in Chicago. I’m in Michigan, …
Received a bill for my wife’s ER visit over three months after her visit. I paid it same day I received it in the mail. Received a debt collections notice less than three weeks from the date it was paid. Called their office several times, …
I see in credit karma a collection report form them for 2 years a go. I have not recive any bill and It is hard for me to remember that I was there or not . we moved to Texax last year.
Nothing about this business is professional. I would encourage Spectrum Health to seek elsewhere for emergency care providers. This company makes it impossible to get ahold of them (call during their business hours and you are told “we are …
ECS is a compassionate group of physicians. They work tirelessly to provide high-quality care to the communities they serve. …
My daughter had an emergency. And I’m not sure if it was someone here or on 911 but they where horrible. …