EmergencyMD is an advanced medical center devoted to providing both primary and emergency care to you and your family. As a hybrid of a doctor’s office and an urgent care facility, we pride ourselves in providing affordable medical care for simple and complex issues, ranging from wellness checks to major trauma accidents. This enables our board-certified physicians to offer you care for almost all issues at a more economical price. Schedule an appointment with us for your routine check-up or diagnostic imaging procedure, or walk in should you be in need of immediate care for illness or injury. For your convenience, we keep our wait times low, accept most insurances, and are open 7 days a week. Call or walk in today!
| Friday | 8:30AM to 7PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 7PM |
| Tuesday | 8:30AM to 7PM |
| Wednesday | 8:30AM to 7PM |
| Thursday | 8:30AM to 7PM |
2498 N Pleasantburg Dr Ste B, Greenville, SC 29609
Very friendly and veteran friendly. Everyone helped out and it was a fast process for X-rays, physical and everything!
Extremely fast and friendly, everyone could not have been nicer, more welcoming, or more professional. I would highly recommend them to anyone!
wow, I love emergency md, everyone is so nice and thoughtful. Dr brancati is the best dr in the whole world.
Really need to be more specific in the insurances they accept. Apparently, even if you have BlueCross BlueSheild, they only accept it of you have a certain plan.
Great service Dr.Leche is one of the best Dr.s I have ever seen he gets right to the pain , he’s one of the Dr.s that gets to know you one on one ,,, your time is yours and not SOMEONES else’s .. I Drive 53 Miles just to see Dr. Leche ( one way )
Quick and Excellent service, best urgent care experience I’ve ever had, much better than going to the emergency room!
Wonderful facilaty. Very clean. Staff was amazing from the front desk, nurse, xray tech, to the Dr.
Was extremely happy with the level of knowledge that the doctor I saw had!
I had a great experience from the moment I walked through the door! All the staff and physicians were caring and professional!
After getting there early and waiting in line I was told by the very rude receptionist that they would not allow me to file under my insurance I went to the back of the line to wait again after calling my company and being assured they …
One of the best places to get care in a urgent situation! Caring staff and great care. Would bring my daughter here again!
Very nice facility. Everyone was helpful and very professional.
I’m not understanding it’s called an emergency MD I went up there with an emergency with my back can barely stand up barely got dressed to get there and they wouldn’t check me in because I didn’t have my ID what kind of emergency place is this that doesn’t help you if you don’t have an ID
Very professional, thorough and friendly. I highly recommend.
This was not my first time at emergency MD. I have always been very pleased with the service and the consistent friendliness of the staff.
First time there and liked it. Only issue I had was the cleanliness of restrooms and waiting area. Dr’s good staff friendly!
I’m an EMT and sprained my foot this weekend, and seriously were the nicest people ever!! Very helpful and informative. DEFINITELY RECOMENDED
Can’t say enough about the wonderful staff at EmergencyMD. Dr. Brancati was so helpful and kind. Would definitely recommend to friends and family!
From the moment I walked in the staff was extremely helpful and caring.. These people are the type of awesome you don’t see very often anymore.
Walked in at 6:45 pm not realizing that they closed at 7:00 pm. But they still gave me top notch treatment and when sick again, I will go back…..but
I will pay closer attention to the time next time. 😉
I’ve been twice. They’re always really nice and thorough. They’ll answer any question, no matter how many. And they come off as genuinely concerned.
Very bad attitude, acted like I was a criminal because i had an opiate prescription for kidney stones. Laughed at me because i couldn’t be still while passing one of my kidney stone’s. Awful place wont be back again.
Didn’t do a thing for my child. Told me she has a cold and It will go away on it’s on even though she’s been having this problem for the past 2 weeeks and has other symptoms. I won’t ever go back. Not even for me.
First I was given appointment at wrong Emergency md location not sure whos faul this was as it was set up by a 3rd party, I rushed to other location being only 10 min late and have been sitting for over 2 hours in waiting room. They keep …
I came in feeling sick and was so pleased with how quickly they got me in and how kind all the staff was! Everyone was so nice and helpful, definitely would choose to go to EmergencyMD again!
Took my autistic wife for an XRay. They were very rude to her, she cried for weeks. Still waiting on the referral they promised. Not friendly to people with disabilities!
Great customer Service!!! Way cheaper than any ER! I literally had no wait. I would recommend to anyone that wants fast competent affordable care!
Top notch care. Covered all bases to make sure thy knew exactly what was wrong with me before treatment. Everyone that helped me was extremely professional and nice.
Great staff and excellent experience! I’m so happy that I chose to be seen at this facility rather than the hospital emergency room. I highly recommend Emergency MD.
Thank You!
Great experience. Super friendly staff provided excellent proactive treatment for an injury that could have gotten serious if not treated properly and quickly. Thanks for helping me get better quickly.
Emergency MD, a great place to get treated. Their staff is so helpful and they’re always smiling. I will be heading there for any bumps and bruises I get.
This facility is always clean and staffed by very friendly and professional staff. Dr. Brancati is an excellent physician that truly understands the patient experience and his facilities are a clear reflection of this.
I’m in the Gap Year Program here and it has been the greatest experience to learn and help further my medical knowledge for my future career in medicine!!!!
State of the art care at a fraction of the cost of emergency rooms in the area. Staff was friendly, got me in quickly and gave me the care that I needed. Highly recommend.
Dr. Brancat is the absolute best. He helped save my husband’s leg after a mountain bike accident. He also helped me when I tore a ligament in my foot. They are no nonscence medical providers. They get you in right away, take care of the problem and send you on your way. Yay….
short wait. Excellent, friendly service.
They are CLEAN, friendly and the wait isn’t long! I felt better when I left! They also made me feel like I could come in or call anytime for anything! I’m glad I gave them a try!
Greatest place in town! I fell walking down a driveway and hurt my hip. I was met at the door with a wheelchair, escorted immediately to room. Quick X-ray and diagnosis! Won’t ever go anywhere else!!!
The staff is super compassionate and quick with everything. It’s basically the modern day emergency room without the 4 hour wait time!
Went on Labor Day weekend and did not have to wait long..
Staff was very friendly and courteous, and great to have a service like this available, …
Horrible! Would NOT recommend! Said they were going to give me a referral for broken foot/toes still waiting almost a year now. Nurse cussed out husband on phone when he called and asked about it. Then they banned me!! Would of never went if I would have known they are useless!
Love the people here. The staff is knowledgeable and friendly it’s a clean facility and the wait time for me being a walk in was not bad at all plus I can go on weekends which make is that much more convenient. I will be returning to the location in Greenville/ Pleasantburg .
I’m not a big fan of going to the doctor but EmergencyMD quickly put me at ease. Dr. M’s professional and personable bedside manner was a relief to my nerves. Great experience and I highly recommend this place.
All positives. Lab and x-rays all in house so saved a ton of time. Everyone I met was friendly and professional. Price was very reasonable for what I had done.
Horrible experience!! Super unprofessional, and just a rude attitude throughout everything. I NEVER leave a bad review but this deserves every bit of it! Do not come here and man… I feel bad for anyone who works or interns here…
Have had a dispute with them with insurance then they hit my debit card a year later for demanding balance with no warning or permission to run the balance , after having set up pay me t arrangements other than that the service and care I was given was good
EmergencyMD fast and efficient. I was taken back within 30 minutes and seen by the physician immediately. The staff was friendly and helpful. I was in and out in less than an hour and a half.
Excellent care was received on all my visits for gel shots in my knees by Doctor Bianco. Office and room areas are clean, treatment is good.
Incredible staff! The people here provide quality treatment in a timely fashion. Very competent providers with a WAY shorter wait time than the ER.
The staff there are absolutely 💯 and truly the nicest people ever from the Doctors, students, and nurses.They made me a top priority and joked and laughed while caring for me.Thankyou so much. …
Quick and friendly service, very professional!!
Exceptional service! I’ve been going to Emergency MD since the day they opened and will continue to do so. They have the ability to handle things that most urgent care facilities can’t handle. I highly recommend visiting Emergency MD.
I wouldn’t recommend this facility to anyone especially if you are a woman. I could hear them laughing and talking about me while I was in the room and waited an hour and half for them to see me. After I was seen by the nurse practitioner, …
When you go in with insurance thy like to milk you for everything. You need motrin we will give it to you, your kid has a slight cough, sounds fine to me, lets run a x-ray of his chest. Cha-ching, cha-ching, there are better places. Went in …
Exceptional, personalized service. Could not have asked for a better experience. Highly recommend for any urgent care needs. Well-mannered, and highly knowledgeable staff. Board certified physician!
I love emergency md. They were able to allow me to finally put my mind at ease that there was nothing wrong with my heart with thorough testing that the er would not do. If you have anything wrong with you I recommend going to them before …
I love the doctors,nurses,and support staff here. They are fast and efficient. They take the time to answer all your questions and make sure you are taken care of. Great for urgent care and primary care.
Friendly staff. Dr Wang was great with a nice bedside manner. Quick service. Such a better option than the ER!
I have GREAT MEDICAL INSURANCE, and my Wife has been suffering from a broke tooth that is absolutely killing her! I was planning on brining her here since it’s not even 2 mins from my house, but after reading some of these reviews, I’m not …
This place is awesome. Friendly, clean, and do a great job. It beats going to the ER every time. Everyone is very nice and they take great care of you. They can do everything at this place.
I have been to this facility 4 times. The nurses are great but the front office staff has been rude, especially this last time. 3 times I have been overcharged and they tried to overcharge me the 4th time. I should have learned my lesson the first time. Find another urgent care!
I had a great experience!! All of the staff was helpful, knowledgeable, and kind! I was treated in a timely manner and left feeling much better! I recommend to anyone looking for healthcare!
They’re SO slow. Asked how long it would be because I have a ton of other things to do. They said 20 minute wait, but I waited over an hour. They should be more truthful.
Registration/check in was quick, almost no wait time (three other patients at the time) well staffed, friendly. The physician was great, everyone was professional and friendly. Highly recommend!
The doctor was incredibly rude and I would never come back. How are you to be treated if the doctor mocks you and denies your symptoms or makes fun of you?
I had a gash through my leg and they were quick to get me back and start taking care of me. Everyone was super kind and very professional. And funny! Kept me laugh through the stitches and all. 10/10 would go again.
Can’t reach on the phone. 45 minutes on holding across two phone calls and can’t get through ever. Had to have a pre-employment screening, which is very routine, and had to wait an excessive amount of time.
FYI: They will swipe your debit card with out calling or asking you if there is even money in your account.. if you owe them any thing !! I have got three bills in the mail from them and I worked for them !! Now it’s on my credit .. they …
this place is great. I highly recommend it if you need an emergency doctor. The staff are very friendly and took care of me very quickly. I couldn’t be more happy under the circumstances of my visit and appreciate all that they did to get me seen quickly and my issue resolved.
Amazing staff. Very thorough and I will definitely return for future medical services. Staff was amazing and they were also very quick and everything is on site. Considering being ill is never any fun, this place made it not so bad. 👍🏻👍🏻👍🏻👍🏻 …
My boy broke his arm and they did an excellent job taking care of him immediately and setting the broken bones. Such a good job setting it straight that he will not require surgury or pins. Nice facility, professional and caring staff all around.
My whole family started going here after they saved my life. Literally. They were able to diagnose me even when the hospital could not! We love the friendly people and the amazing work they do!
I am a gap year student at EMD, and despite only being here for a few weeks so far I have already learned so much about medicine, insurance, and patient care. I’m confident that this experience will prepare me for medical school and make me a better physician and person!
I would recommend Emergency MD to anyone in an emergency situation. They really took care of me, they were very compassionate and sensitive to my needs. Thank you for your service!!! The staff is awesome….thank you Brancoti family!!!
Cassandra B.
I was charged $514 a month after i was there. I had originally paid $129 copay on my visit and all they did was take my temperature and blood pressure. They only diagnosed with nasal drip and a cough and subscribed me with cough medicine and mucinex. I will never be using this place again. Highway robbery.
Very helpful staff and Doctors. The nurses were friendly and informative. I will recommend this place to everyone in the area. Timely and more than adequate service! I’ll be back, well hopefully not any time soon 🙂
Went for MRI and the entire staff was friendly and very helpful. If I lived closer I would definitely choose to go here for medical needs. Thanks to everyone there for making it a great visit. Loved meeting CT.
I had to visit EmergencyMD in Greenville yesterday. I saw Kaitlin Eckley, who turned out to be a really awesome diagnostician. At EmergencyMD they have everything onsite to do all sorts of diagnostic tests and have the results in minutes, …
Had an ok experience with my daughter. I have received so many hidden bills, that were never explained on my visits. I did self pay and was told everything would be covered that day. I was given the amount, and a breakdown. Now I am …
I am really disappointment in my daughters care. I brought my 7 year old daughter into Emergency MD (Cherrydale location) because she was showing every symptom of the flu. High fever and very lethargic. She had blisters all in her mouth. …
I visited this location on Dec 9th 2020, and while the staff and doctors are great…their billing department SUCKS!!! I’ve been waiting to not only receive my refund of $565 (which my insurance has already paid them on 02/04/21), but I …
This place always does their very best to help me and my family. They have many of the same capabilities as a hospital ER and have always made good, educated decisions for me and the other members and of my family. Thank you for making …
This is not the first time I’ve had problems here. They will literally sit behind that glass and stare at you while everyone around is wondering why no one is being helped.. This morning they’ve taken the guy who was 4th in line with no …
Billing department is not helpful! I paid my part on day of service and when claim was filed to insurance EmergencyMD was paid again, they are now telling me it could take up to 6 months to get my refund and they refused to let me speak to …
Yesterday was the first time I had ever been to this urgent care. I was just there for IV fluids. No one sanitized their hands when they came in the room or when they left. When the woman from the lab put my IV in I could see specks of …
So, when we went to this place, they charged up in full. Or so I thought. When we left, we asked if we owed anything and they said no. …
Thr worst place to I’ve ever been. The receptionist misinformed us about how billing worked. The nurse didn’t inform the doctor on her findings. Which was a shame because she was the only competent one there. The doctor spent 30 seconds with me and didn’t do a single exam. Complete waste of time and money
Brought my friend in with a hurt knee. The staff did not assist at all as we struggled to get him into a wheel chair, that was not even brought out to us. The only time the addressed us was when they were asking about the form of payment. …
My name is Naila, I am 2 years old. I came in several times due to the fact that I’m a little human and can easily be exposed to sickness. But recently, i was seen a couple time because of a rash i had all over me. Possible allergic …
I’ll never go anyplace else when I have an urgent medical situation. The Greenville center is big and beautiful and fully equipped. There was a very short wait time. When I finally went there yesterday, I had been tossed from one place to …
From the moment you walk in the door you can tell this place is different. I was greeted by a smiling staff member at the front desk and treated by a ER doctor whose bedside manner was the best I’ve ever experienced. I was anxious going to …
Saw Dr. Montagano at EmergencyMD and highly recommend him- incredibly knowledgeable physician and his humorous banter brought much laughter to my day! He is one of the most intelligent medical professionals I’ve met and was impressed at how …
They should tell you that their X-ray machine isn’t operational BEFORE they check you in an ask you to pay $158 for nothing. I would have gone somewhere else.
Once again, my tuckus is pulled out of the fire by these wonderful folks. I injured my foot a couple of months ago and it just wasn’t getting better. So, given they have the x-ray on-site, I went ahead and went in. Foot’s not broken, but …
I am in the medical gap year program here at EmergencyMD. I have only been here a little over a month and I have learned so much already. I definitely see this program setting me up for major success in medical school and I’m so grateful to be a part of this program!
If I could give zero stars, I would. The last visit I had, not only was there urine on the bathroom floor, the doctor didn’t wash his hands upon entering the room, AND there were three droplets of DRIED BLOOD on the floor right beside my …
I’m very impressed with this place. It’s almost like a mini hospital. Tried it out today for a minor problem – walked in and saw a doctor within about 20 minutes. Dr. Blasenak was excellent – very nice (I went to a similar quick-clinic …
My wife and I are both Emergency Medicine physicians with 15+ years experience and there is no other place in the Upstate that we would take our family to when ill/injured than Emergency MD. It’s the best of both worlds; Emergency Medicine …
The doctors at this clinic took care of me when no one else in the area would! They were very professional, and still treated my pain even though I wasn’t a resident of the state, and most doctors turned me away! They were among the best of the best in their field! Highly recommend!
ABSOLUTE WORST DOCTORS OFFICE I’VE EVER BEEN TO. I waited three hours and the doctor didn’t even look at me and when I complained I’d been there for three hours the doctor told me to shut my mouth and I was out of control. WORST doctor …
I broke my elbow back in October. After a week of doing nothing about it, I went to a Doctors Care, where I spent 45 minutes registering, then 2 hours waiting to see a doctor, then 1.5 hours between the doctor and x-ray technician. In the …
This is a great place to work and learn as a member of a team who treats our patients like family! The best place to bring your loved ones to get care you can trust
I was having horrible back/neck pain, had tried massage and chiro, and finally went to Emergency MD in desperation. The office is very nice/clean, staff were nice, sick patients are given masks (very important to me…didn’t want to get …
I’m not at all surprised when reading the low reviews about this place. They have little to zero regard for the community that they serve. Several months ago, I got in touch with this place to arrange an internship/shadowing that was …
This place is a joke. Do yourself and drive to any other urgent care facility in the area. They DO NOT stay open until 8 like their website claims. I drove my sick family member here who was running a fever at the time and was told that …
I was there last spring. The doctor was fine and helpful. The nurses were talking and laughing in the hall the whole time I was in the exam room. This made me nervous, as I worried their minds were not on their work. One gave me an …
No one can explain how the billing works, took my son over 2 months ago and I am still waiting for the charges to be billed to BCBS, I have paid the patient portion already but the out of pocket is not going towards the deductible. Not recommended. The front desk staff not very friendly.
Went to Emergency MD on Monday night with a dislocated pinky after getting rejected from another urgent care facility because it was “too close to their closing time”. I came in a few minutes after 8 PM when they were just about to lock …
I visited this place today and checked in giving them all of my info( insurance and Id). After sitting there for an hour the man calls me back to the desk and says that they were not able to verify my insurance. My issue is that they …
I tried calling on a Saturday I needed to know a result but I didn’t get an answer I was put on hold. Then I have to drive from Lauren’s up there which is 50 mins! Then I realize they’re closed but they didn’t leave a message on the door …
I have always received quality care here but have been waiting 1.5 YEARS for a $60.00 dollar refund. I will be reporting them to the Better Business Bureau very soon if I do not receive my refund. I have made multiple attempts and have …
I have had an emergency and my daughter has had an emergency that was taken care of at this office. Dr Brancati and his staff were funny yet professional, they try to put you at ease. Dr Brancati was able to diagnoses both mine and my …
Emergency MD is a novel, one-of-a-kind facility in our area. They have all the equipment necessary to diagnose emergency situations as well as less severe illnesses. The doctors and staff are top notch, kind, and caring. I have been seen …
EmergencyMD is full of intelligent and compassionate providers. Dr. Brancati provided outstanding care for my mother. I highly recommend EmergencyMD for all of your medical needs. The front desk greets you with a smile and the staff works …
I had to come in here today for an MRI due to a work injury. Teresa did it & was amazing. I am claustrophobic & have bad anxiety, but she was super kind & helpful through the whole procedure. She’s great at her job.
The owner berates employees in front of everyone. Totally beyond reproach. You’d expect someone of his stature to be more magnanimous. The employees are mostly miserable as a result. …
So I get a call from my brother at 7:35 pm on 4/23/18 and he says they just gave me a shot and said that he can’t drive and will need a ride. Then he calls back at 7:49 pm and informs me that they are running more test, so do not hurry. I …
Customer service was friendly and seemed efficient. What turned me off was how dirty the facility was .I went to sit down on the white couches, (bad color choice) and you could see grime all over them. One of the couches on the arm rest …
Upon checking in at this facility we were greeted by a woman with red hair and red scrubs who acted like we were the most inconvenient part of her day. She was very short and visibly annoyed for reasons I could not understand. First …
My wife was going through a very difficult time. She could not stop vomitting we were unsure if it was caused from a migraine or if it was the flu. Although there were other patients there with urgent needs as well. The Staff did a great …
Best care, amazing Dr, nurses and staff. Our family have been there several times and every time the diagnosis is accurate. Follow up calls and billing procedures have not been an issue.
Simply the best in Greenville County!
I would certainly have to agree with the majority of the responses regarding billing. My date of service was 7-6-2019. The receptionist was not the friendliest, or knowledgeable to say the least. I presented the receptionist with my …
I have used this facility periodically since 2017 and have gotten nothing but great service from the doctors, however I have been trying to get a refund sent to me one since 2017 and the other since May of 2019. After countless calls and …
Very dissatisfied with this facility as I sought it out specifically due to the ultrasound capabilities. Blood and labs look fine so I am being discharged even though I have been in pain for 5 days now. I know my body and something is not right.
Great Service, very up to date knowledgeable staff and Doctors. State of the art equipment and cheaper and faster the the local ER’s. All of this without loosing the personal touch. …
I sent my 18 year old son who is attending college in Greenville and away from home to Emergency MD after searching several clinics online. They took too much of a co-pay up front and gave him terrible service. His wait once he was in a …
Excellent facility and staff! Very thorough and professional. A very short wait time and treatment. They are set up do perform anything that can be done in an emergency room and much less expensive. Will definitely use again.
The two stars are for the fact that they take CareCredit. I don’t have insurance and whenever I can use my CareCredit account is a HUGE plus for me. However… I went to emergencyMD on a Tuesday for a bad cold including a fever. I was given …
I managed to slice my hand with a utility knife while opening some caulk. Luckily, my neighbor decided to drive me to EmergencyMD. The immediately took me in to an examination room and evaluated my cut. The doctors, PAs, and assistants …
This place has the makings of an absolute scam. They claim to be an urgent care. The sign says urgent care. They show up on searches as an urgent care. Yet when you go to check out, they mention that they have “advanced lab facilities and …
I was disappointed with my son’s recent visit July 2. My son was with my parents in Greenville and needed to go to an urgent care. My father brought him to you and I was told I needed to pay my $70 copay and $129 for the office visit. BCBS …
I didn’t enjoy having to come in ,but having a smiling face ,like Nicole’s,made it so much more bearable ! Thank you Nicole for helping me get through my experience!
I would not be here writing this review if not for the care I received at EmergencyMD. Dr. Chris Montagano was assigned to my case and within 3 hours he explained the severity of my condition. Dr. Montagano and his staff are compassionate …
When to Emergency MD, several weeks back. Staff is amazing! They ran test, did a ct scan and referred me to a specialist. Specialist called next day and had me in their office 2 days later. I would highly recommend this facility! They are not your typical “in & out” urgent care facility.
I showed up for my scheduled appointment the day after we had snow (10 SEP 2018). Roads were perfectly clear. Office was closed. No message on their website. No message on their phone system. No phone call from the office saying they would …
Superb experience from the pleasant, knowledgeable check in staff, nursing and physician. Dr. Brancati was very precise, straight to the point with a great bedside manor. I have not been to a Dr. in many years and dreaded the wait. This …
What a great experience. Was having some significant pain and didn’t want to wait the likely 4 hours to be seen at the ER. At EmergencyMD I walked right in and was taken straight back. Dr. Montagano was fantastic. He sat down and …
Super kind and very informative and compassionate. Highly recommend.
Excellent new facility with a full complement of diagnostic equipment, including X-ray and CT scan. More like a small hospital than a walk in clinic. Well qualified staff including nurses and PAs. I had seen Dr. Brancati for a respiratory …
If I could give zero stars, I would. Do NOT go here. They demand your credit/debit card up front, charge you without thoroughly checking your insurance, so a few obligatory tests and send you on your way. I had to go again a week later when …
I have never left an emergency care place feeling so humiliated and embarrassed. Even with my 80% insurance plan, and a temperature of 101° I was refused service due to the fact that I couldn’t pay my co-pay the day of. Most places will …
I went to EmergencyMD at the last minute, on my lunch break, with a persistent cough and breathing difficulties after having the flu 3 wks before. They took me back immediately and did an exam and xray of my chest and found that I had …
I have been a patient here and I have also worked here in the gap year program. I have learned a ton and have witnessed first-hand how much the employees care about providing the best possible care even through the worst of covid.
Nice facility. Billing can be confusing but they will kindly explain it if you ask. My first visit here was very good, but my latest experience has not been quite as good. While waiting on the doctor in clear discomfort, it has taken a VERY …
Horrible place to get any services from. They ran my insurance at the time of the visit. They seen I had active insurance. I paid my copay and was seen. Now a year later I keep getting charges on my card from that visit. No bill was ever …
Extremely disappointed I went in with a knee injury waited 1:18 minutes to get X-rays, Dr ( Dorsey) came back with the results said she was going to give me a shot for pain plus crutches and knee brace 30 min, later nurse comes in with …
Don’t go here if you need referrals to specialists. After two weeks nothing has been sent and whenever I try to contact the referral “specialist” she never answers and her mailbox is full. You have no way of getting into contact with her. …
Quick, professional and qualified staff! Cheapest self pay prices around. Don’t believe me? Shop the prices. I had a chest X-ray, saw the doctor, received my prescriptions for the pharmacy ALL for under $175. I will definitely be back!
I had a great experience!!!! All questions were answered and I was treated with respect. …
Terrible service! My husband was sent here for pre-surgery test. They ran our insurance and kept telling that my husband had to pay the full amount. I called our insurance company and confirmed we should only be paying 20% since we met our …
I was disappointed with my son’s recent visit July 2. My son was with my parents in Greenville and needed to go to an urgent care. My father brought him to you and I was told I needed to pay my $70 copay and $129 for the office visit. BCBS …
Wonderful staff, wonderful NPs & doctors. Cannot say enough good things about them. They’re so genuinely concerned about how you’re feeling, and they do absolutely everything they can to make you comfortable. They do not simply “treat and …
I was hired by Kyrsten (HR) as a paid GAP year employee. I was given her personal cell number during the interview after she made the offer. She said she would send my Onboarding paperwork via email. I put my two weeks notice in my other …
Was charged for a CT scan (which they say they checked with my insurance said I owed due to not having reached deductible). Paid it and the were overpaid by my insurance three days after service. I am owed over $700 and it has been 4 months …
My husband was sent to EmergencyMD for a CT Scan over a weekend 3 months ago. The receptionist told us she could not verify his benefits so he had to pay $770 up front. Never had that happen before. We paid the money up front. His …
Clean, beautiful environment.. Friendly, caring, efficient staff. For as sick as I am and as bad as I ache. I feel like I was treated as if I was royalty. It was a wonderful experience. Dr. E has a marvelous empathic bedside manner. RA is …
I was very impressed with the level of care I received. My wait time was very minimal. The staff was courteous and professional. I was seen by David Brancati, MD., who was very thorough and attentive. I have already suggested EmergencyMD to …
3 of my family members all became ill at around the same time so we needed to be seen quickly. We went to EmergencyMD and were seen right away. All three were swabbed for the flu and the results were provided to us extremely fast. It was …
I was treated this evening for a suspected appendicitis by Dr. David Brancati and staff and was very, very impressed by both the speed and level of care that I received. I visited this location because it was convenient to my house and I …
I came in with a dog bite- I had a hand towel wrapped around my arm and blood dripping from it. There was a line to check in, but one of the nurses came from around the bullpen bc it’s all windows and she saw that it was an emergency. She …
Just a heads up to the general public. They do not verify insurance properly and require payment upfront with a promise to be reimbursed later once they are able to file through your insurance. It has been over 6 months and I have yet to …
Very nice facility with a wide range of equipment. I had a chest x ray, CT scan, MRI, ultrasound and other procedures, but did not receive any feedback. I did discuss this with a member of the staff, though. Would I go back? Absolutely, …
This place is a joke! They charged me $100 for a visit but never billed my insurance company. On another visit they wanted to charge me over $200 for services so I declined the services because I only have a $25 deductible. I left without …
Emergency MD was recommended by a friend of mine. I went here to avoid having to go to my Primary doctor and being sent out to another place just to get an X-ray done. The Place is very nice and pleasant and a nice place to wait until …
Quality facility staffed with knowledgeable PAs, x-ray/MRI techs, and medical assistants. Smooth and efficient in-processing and payments. Highly recommend.
Treatment was great. Didn’t appreciate hearing someone on the other side of the curtain say they had a “bigger paper cut last week.” I had cut myself at work and my employer’s policy was to send me to be checked out. Other than that, I was treated quickly and back to work within an hour.
Convenient yes. Just wait until you get your bill & you will see why they have so many low reviews. Let’s just say I was there over 3 months ago & got a surprise bill just a few days ago. I say surprise because when I went I paid up front & …
This was the worst experience ever!!!!! I went in on the week on 3/1 due to being dizzy and pain in the side of my face(ear). They had a student doctor come in and then a regular doctor followed. By the end of my visit after paying $60 …
One of the BEST experiences I have every had at an Urgent Care!! I read all the reviews regarding hidden bills, but I ABSOLUTELY found this to be untrue. In fact, the staff was upfront about my charges, came into my room and told me the …
A couple months ago, my husband had to bring me here when my primary care provider wasn’t able to see me on such short notice. Our experience could not have been better. As a patient in a wheelchair, they treated me with the upmost care and …
I have worked at EmergencyMD for several months now, and I am beyond grateful for the knowledge and skills I have learned as part of the gap year program. EmergencyMD is a great place to work for valuable medical experience!
My only concern was that many patients were not wearing masks in the waiting area, nor were a couple staff members who were working in an office area behind the check-in desk. Everything else was great: staff was friendly, knowledgeable and …
Emergency MD.
I don’t know where to begin.
This is the best urgent care center that I have ever visited. …
If it had it not been for the doctors and staff at Emergency MD, I would be dead. Long story short, I was septic and running a high fever and they quickly got fluids and tests going along with getting me admitted for a 4 day stay at a …
My visit went well today. As someone with various issues that frequently requires CT or ultrasound to diagnose, I appreciated not having to go to the ER. …
Everyone is so nice and caring! My provider was very sweet and patient.
Couldn’t recommend this facility highly enough! When I first arrived, I was impressed with the clean, yet warm and friendly environment. I was ushered in to see a doctor quickly, and he was able to diagnose my symptoms quickly (and …
Very knowledgeable and compassionate staff. I was a cash pay patient that had a miscarriage with no insurance and needed to have a D and C. The MD worked hard to get a doctor to take my case and perform the surgery. It took about a week for …
Great for medical care. However they could not confirm my insurance. I paid up front, received the notification that my insurance paid in full. Two months later , after I received confirmation from my insurance it was paid, I’m still …
I worked for xiphoid logistics(owned by emergency md) several days in December 2021. It’s January 18th 2022 and I’m still trying to get paid. They advertised to pay $30/HR on indeed but when I look at my pay online(which I still haven’t …
I always have a good experience here.. they are so nice and polite… highly recommended!!
Terribly managed! We have visited their facility numerous times in the past and I knew from previous experience that the enormous copay they required (and we paid) was a mistake in the way they were reading our insurance. Our final visit …
Have used Emergency MD several times for medical services and have always had a positive experience. Short wait times and a pleasant, professional environment. Glad to have you close.
The care-givers are great, but their local management is either extremely incompetent or crooked. They over charged me for services, per my insurance company. No harm there, as this happens all the time. But, I faxed my insurance …
Great service! The front desk could be a little faster with check in and out. The doctors here are very detailed and caring ! I would give them a 4 star if not for the doctors !
I had never really been to the doctors office before and I had an ongoing health issue. The nurse, Chase, was incredibly sensitive yet efficient, and the doctor was good at explaining every thing that was happening without talking down. …
Excellent customer service and medical care. When Atrium had a 2-6 hour wait for urgent care services, we were seen at EmergencyMD in a matter of minutes and received stellar care. Thank you!
I went in for swollen lymph nodes. I was told they ran my credit, and 3 weeks later I get a $1,100 bill in the mail. A few DAYS later they put it against my credit, not even after a month after the visit!. I sent them a letter with my …
They were very caring and got me into the correct doctor immediately
Great experience over all…
Check in on the 1st visit was very slow. I use the drink machine to purchase water, but got diet coke. I gave it to the front desk. Instead of offering my money …
Clean, nice facilities, friendly staff. Inefficient triage (untrained assistant who had no idea what she was doing but was very sweet). Saw a mid-level practitioner and had to beg for my pain to be taken seriously by sobbing in a hallway. …
All staff were professional and helpful. The wait was not long and the waiting areas were clean and comfortable. The paperwork, while providing necessary information to my care, was minimal.
I have come here several times for pre-employment physical and drug testing. The staff here are very efficient and courteous. The facility is clean and I would recommend for minor illness. I have never been for any emergency needs so I cannot review that service!
Horrible service today. The ladies at the front desk were fine, and the nurse practitioner was knowledgeable, but I was there for over two hours just trying to get a strep test for my 3 year old son. Didn’t see the nurse practitioner til …
The staff is very friendly and patient. Excellent listeners. They are very thorough when inquiring about your condition Highly professional
On September 14, 2021, around 2:55pm, I arrived to this facility with my sister who was having what it seemed to be a stroke. We chose this facility because it was the closest medical facility near her job, but unfortunately I didn’t grab …
I signed something saying the expected charge for all services would be $50, but then was ultimately billed $300 for the same services before I walked out the door. The person preparing the billing statement “wasn’t aware” that I had not …
**EmergencyMD corrected their errors, and I am pleased with their service and willingness to admit fault and thes sense of urgency in correcting it. The doctor called me personally. The office staff apologized. The doctor got me the help I …
I went in with high blood pressure and back pain. They got the blood pressure under control with two medicines and per the cardiologist that means there is no secondary cause for the blood pressure. Also, that it is not uncommon for you to …
Update: This location still exceeds my expectations years later. They truly are the most caring practice in the area and have the most genuine, professional, honest employees. My family continues to frequent this facility and we are …
The Pa’s and medical staff were fine. However, the office manager is a thief. Do not give card information b/c unauthorized charges may come through on you account, like mine. Calling my bank now to debate charges.
Medical service was great.
My issue is with billing.Visited on March 15th and prepaid estimated costs. …
I love this hospital. I actually stopped going to my primary care about 7 years ago because this is a one stop shop. Always exceptional care and in a timely fashion. I love this place because they have everything and don’t have to send you …
This review is regarding the exceptional care I received during my initial and follow-up visits to the EmergencyMD urgent care center. After stepping into the spacious and welcoming front lobby, I was greeted and checked-in by the courteous …
They helped get my son a referral that I was trying to get through his regular doctor.
I had the best experience at Emergency MD, Greenville! All the staff were so kind & personable. I received quick service and a detailed exam. I will be coming back!
Office visit was good. Follow up was terrible. Did not call in additional med for bronchitis following negative Covid test. I called them twice and was told the dr would call it in. Never happened. Now they want another office visit (more …
The front desk staff was great. Very nice and professional. Also, the lab techs were great. My issue is with an incident concerning one of the owners of the company using the “R” word while talking over a speakerphone to an employee who …
One of the best urgent cares in the area. I’m always in and out quick and the staff is so attentive and nice. Thanks to the team there for all they do!
Worst place ever! Get ready to be asked for money three times before you even get seen by anyone or greeted, for that matter. First thing the medical assistant said to us was, “you know you have a $40 copay for today.” After I had just paid …
My husband had a laceration that required some stitches. We walked in and waited a little bit before he could be seen. It was very apparent that they don’t get much downtime since patients were steadily coming in. The facility was clean and …
Emergency MD is an amazing business! I was very happy to be in the hands of experienced professionals who knew exactly how to treat my needs! I dealt with iron deficiency and mononucleosis for a long time. Emergency MD made these two Illnesses almost non existent and I appreciate there services!
This location does not have a problem with care but it does have a huge problem with billing. This has happened to me several times. Most recently, they were not honest up front on cost when I arrived. Later, I received a large bill which I …
I was suffering from Vertigo. The PA who saw me was OK. Did blood work, neuro test CT and fluids. Recommended MRI. I asked her to remove IV. She told me, she would have someone remove it. 10 minutes later noone came, so I removed it. …
Had a VA appointment here. Had not visited before. Offices were clean, seating area spread out so did not have to be too near other patients, personnel at reception desk efficient and nice, physician’s assistant was professional and …
They will cheat you out of money. I recently went there to get checked. They say I owed the $1150 for a bill from a year ago. When I ask what it was for , they said a EKG and pregnancy test. I also paid them $273 during that visit. They …
This is the first review I have ever written, but I couldn’t not write something about the amazing help my husband received at Emergency MD yesterday. Ashley Mezzanotte, MD is the most wonderful person, she took her time with us (almost 4 …
The service here was excellent especially given Covid. From the front desk to intake to the PA to the nurse doing the CT Scan, everyone was friendly and helpful. I felt the PA did a great job checking my symptoms and diagnosed me correctly. …
Staff wonderful, friendly and attentive problem was he was prescribed medication and they never sent it in had to wait for 3 days to get them to send it with no explanation or apology not cool
I was treated with respect and professional service with a smile.
It was a most healing and refreshing time for me.
Was in the building for about 3 hours. Charged the doctors fee, never once saw a doctor. They sent me home said take some cough syrup. Expensive way to for me to get some zarbees
Efficient and professional! It is so nice to have X-rays and labs done on-site. I also appreciate the light, airy, and clean waiting area
Absolutely the worse experience I’ve ever had with any doctor the nurses are very nice but they did not follow up on anything went for a mri and X-ray and only got the X-ray I got some crazy diagnosis that they came up with since their mri machine was down
The staff were so incompetent and unprofessional, it was appalling. The only exception was the front desk girl who was very kind and welcoming (one star for her). Unfortunately, I specifically told her that I was there for an ultrasound and …
Extremely efficient work staff, very professional and very thorough in all aspects. I felt well cared for throughout my visit. Highly recommend Emergency MD.
I guess one has to ask themselves just how important their health really is prior to being seen here, as there are other options. My son-in-law took my granddaughter to this business yesterday. 30 seconds = $157.17. The physician …
Being sick and not able to see my own doctor I went to EmergencyMD.
It was a great experience. They were very thorough and found out what my problem was. I was given the proper prescription which has helped immensely. I am on …
Waited 2 hrs along with everyone else. Dr. never examined me but signed me off for DOT physical. Pretty scary if I had problems or anyone else.
I was visiting Greenville and had a skin infection. The staff was courteous, medical assistant was engaging and PA providers were very caring.
If someone could tell me where and when my prescriptions were sent, it would’ve been a 5 star rating. After 5 calls to the urgent care and the pharmacy, still no answers. They got me in and out in a timely manner. It was a pleasant visit, other than reason for the visit.
This establishment is ironically called EmergencyMD, yet they won’t allow you to be seen by an MD or DO if you make that request. You are only blessed with the presence of a physician if an NP or PA (a.k.a. “noctor”) decides you need to be …
I am currently working as a Gap Year employee here and it is such a unique opportunity and something anyone who is doing a gap year while applying to PA or MD school should jump on! I have learned and been exposed to so much in just a few short months. I am excited to see what the rest of the year has in store!
By far the best experience I have ever had with an urgent care facility. They were thorough, did not rush us out, took their time and were courteous, and went above and beyond to make sure that we received the correct diagnosis as well as connected us with a specialist for further treatment. Highly recommend using this location.
As a summer intern at EmergencyMD, I think that it is an excellent establishment to both work and have your medical needs taken care of. The staff is very professional and respectful to one another. The workers at EMD are held to high …
Everyone I encountered greeted me with a smile and a good morning! The physician I saw was very attentive to my concerns and did a great job at explaining my treatment options. I was also seen relatively quickly in comparison to some other urgent care centers I’ve been to!
Grateful for time, attention and investment Taylor, CJ and Elizabeth put into me in order to help my arm heal.
Please be understanding of our service people, you never know what they’ve had to deal with before you!
Note: I used my Cigna app to find this place, so I knew it was in-network. Also, I’m going to copy-paste our first email interaction for context. …
Worst place I’ve ever had to deal with. Came for workers comp to get an mri. When I arrived I was told they needed to reschedule for next week. So I came back and had to wait for an hr to do it. Then the tech wanted to pull me by my …
Money first! This place cares more about money than helping sick or injured human beings. If you don’t have at least several hundred dollars to fork over before they’ll even see you, forget about it. They’ll just sit back and watch you …
Wow, I slashed my hand open with very sharp( I sharpened it myself) wood chisel. Lots of blood. 3 inch long cut. Muscles were visible. Anyway, they got me roomed and stopped the bleeding really fast. Great staple job as well. Six stars.
Sickness & medical emergencies unfortunately occur. I’m grateful to be able to be helped in a compassionate and efficient manner at EmergencyMD. Dr. Brancati, Johanna & staff have always taken great care of my family whether it was an …
I live in North Carolina as a retired combat vet. This is the first time that I had a compensation exam at this facility. Up on arrival. I was met with very nice folks! The check-in went smooth and I was seen within the first 15 minutes. …
Everyone I encountered during my visit was great. Wonderful people with great attitudes. During a tough time for me they did everything possible to ensure my happiness and satisfaction. Would definitely recommend.
This was my 1st trip here. Everything looked clean and modern. I felt like everyone from the front desk to the nurses and dr was very helpful, professional, and sympathetic to my needs. Hopefully, I won’t need to come back but if I found myself in such need, I would not hesitate to make this my first choice. Thanks for all the help.
Had to take my mom here while she was visiting, the staff was amazing, very caring and concerned for her needs. They were very professional and we were able to do everything we needed right there at one place, which was such a help. We …
As the 10 yr old patients guardian, we arrived and was welcomed warmly by the front staff and was then seen immediately by the PA. Multiple tests were completed and a referral to a specialist was warranted. This practice has yet to upload …
100/100 highly do no recommend. The “doctor” that I seen today was very rude to me. I’ve completely lost my voice and could not speak loud and instead of her listening she just kept shouting “HUH” they charge ridiculous prices. AFC URGENT …
FACE MASKS REQUIRED – per note on door. Yet, 3 receptionists all had there masks below their mouths. The radiologist didn’t even have a mask on, and neither did several other employees in “the back” where patients are seen. And 7 of 8 …
Scam artists. Went for a referral and was charged for all the service PLUS an arbitrary $800 charge which no one will explain to me. When I ask for explanation they say they will get someone to call me back. No one has yet. They prey on …
I visited EmergencyMD today and just let me say this…6 stars if I could. The entire staff here is top drawer. From the front desk to the physicians, I can’t say enough about their professionalism, the fantastic care that I received and …