Empire Eye Physicians has been devoted to the vision and eye health of patients throughout the Inland Northwest for over 60 years. Our mission is to provide excellence in eye care and co-management services through our experience, professionalism and caring manner. Our highly trained staff and outstanding physicians strive to be the leaders in medical eye care and eye surgery, by providing the highest quality patient care in the most comfortable, clinical environment available.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
16010 E Indiana Ave, Spokane Valley, WA 99216
Very friendly and went through the options for my needs. Surgery was scheduled quickly…no long wait times. Very happy with Empire Eye!
It was an overall great experience for me 👍 …
Empire eye is a great place to go. Great staff very professional. They have the Best up to date eye equipment. I was very impressed with each and every test they performed on my eyes. I take my eye health very serious. I was very nervous …
I’ve been a patient of Empire Eye for several years, I wouldn’t consider going anywhere else. In addition to treating my eye diseases, they also performed cataract surgery and implanted shunts. I had no problems. I lost vision in one eye …
Empire eye goes above and beyond
I have been a patient of Empire Eye Physician/ Dr. Sturbaum for over 20 years.
Dr. Claypool ( a yr) was very thorough but, I was disappointed with their assistant because they did not carrying out the order of the prescription same day. My …
Great people, whom I trust implicitly with the care of my eyes.
Went from bad vision to 20/20 in 30 minutes!
Good
Professional, knowledgeable and caring
Everyone was nice & professional.
Great communication and great care.
Very well taken care of
Excellent service and very professional.
Dr. Kontos was my surgeon for cataracts and he did a beautiful job.
Had the best experience!
Dr.Kontos and his Team are great !
I am always treated with great respect.
Always friendly, fast and professional.
First rate services
Always a great staff and great Doctors!
Courteous, friendly, answered all my questions, professional, timely.
Great, caring people!
Empire Eye bends over backwards to make sure that you have a good experience. Great patient care!!
Such wonderful people
Always felt wellcome and had excellent care
I love Dr Claypoole.
Professional, personable and resolved, hopefully, my dry eye problem.
Friendly and professional…cataract surgeries had fantastic results.
Everyone was very kind and helpful
Great people and great care!
If surgery can be a good experience, you’ll find it with fhe Empire Eye Surgical team. Dr. Sturbaum and team. Thank You.
It was great, good service and info
Very efficient and caring team!
This place is a joke. Very unprofessional and poor patient care. They make it seem like your questions are stupid and give you attitude when answering your concerns. It felt like all their patients are just dollar signs to them. Avoid them like the plague.
Very good and they were so careful with us
Compassionate fast amazing they are a bout to do my left eye
Best place in Spokane for eye care
Was treated very well and everything was explained very well. Will be returning for more procedures.
The best eye doctors!
Very poor bedside manner on the physician side. The staff is stretched too thin and provide inadequate care. The equipment used is archaic. The wait times are horrendous. I would not recommend this clinic to anyone.
Thanks for your great care, as always.
Dr. Staubaum is the best. He explained things throughly and set me on a new path of better eye health. Feeling very encouraged.
Excellent service by professional staff
The personnel and nurses and doctors are awesome always very nice and caring.
Thank You very much
I always enjoy my visits with Dr. Sturbaum and associates. The atmosphere is relaxed and unrushed.
Dr. Claypool and staff always so friendly and polite . What a great team.
Everyone here is very nice and accommodating.
Great staff and doctors that care about their patients with professional friendly service. Beautiful office.
Love the docs and staff at Empire Eye. They are saving my sight, and they are so awesome to deal with in every way!
Doctor Heaten and staff are wonderful. Very professional, friendly and simple awesome
Fabulous facility and generous and courteous team!
Great place very well organized. Everyone was very informative made sure I understood all about the procedure
Had cataract surgery in both eyes this month, i couldnt be more pleased, Dr Sturbaum got my vision back to 20/15. It was easy and affordable. Great staff as well. I would highly recomend
Always a great experience. Treated well, informative and caring.
Excellent service and professional conversation. Thank you!
Excellent care at Empire eyes..very pleased
Everyone in the office was fantastic. The procedure went better than I could have imagined so I highly recommended the doctors and staff at Empire Eye
I have been wanting to get LASIK done for years and was finally ready to get it this year. I asked around and did my homework and decided to go to Empire Eye Physicians with Dr. Kontos. I definitely made the right decision! Everyone was …
This is the only place I would ever consider for LASIK. Dr. Sturbaum is an amazing surgeon!!! I have 20/15 vision in both of my eyes now! Dr. Claypool is so fantastic–took the time to explain and calm any fears with this procedure. …
All the doctors and staff are awesome. They really
care about their patients. Love going there.
If you’re thinking about having someone laser your eyes, please consider Empire Eye Physicians. I recently underwent Lasik surgery at the Laser Institute and I could not be more pleased! …
Very clean and attentive employee’s. The Eye doctor’s and staff are all very friendly.
Definitely a Five Star Facility 🌟 …
From reception to my exit, the experience could not have been better. Felt like I was thoroughly taken care of, my questions and concerns all covered. What more can I say. 🙂
My surgery went great. I am very happy with that. What I have a problem with is being LIED to about cost. I was told that my surgery would cost a certain amount of money. I dished out everything I had in my savings to play for my surgery. …
Having cataract surgery was life changing for me. I could not have been in better more caring hands then with the staff at empire eye. Can not wait to recommend to everyone I know.
I had a Dr. Kontos do a Multi-lens replacement in both my eyes. I’m now almost 2 months out from my procedures and could not be happier with the my results, and for that matter, the entire process! I now have 20/20 vision and don’t even think about my old glasses! I would highly recommend Dr. Kontos and Empire Eye Physicians.
It was a great experience, all the staff were very nice and polite.
I am so grateful for the advice and consideration that I received from Dr. Kontos and Dr. Claypool. They answered all my questions and concerns honestly regarding my decision to undergo iLasik surgery. The staff, Malinda and Tiffany were …
The staff is so personal. They explain everything so you can understand.
Great place.
I had an amazing experience with Empire Eye. Everyone there is very professional and their office feels very homey at the same time. I had LASIK surgery done by Dr. Kontos and a follow up by Dr. Claypool. I can’t say enough good things …
I don’t know who the people see that left the bad reviews. Dr. Claypool is the best eye doctor we’ve ever been to. He’s very very thorough and sends messages to your primary doctor if he finds something that might be health related!
I had LASIK by Dr.Sturbaum at Empire Eye in October and it is the best thing I could have done. My free screening with Dr. Sturbaum , Dr. Claypool and staff was very informative and made me less nervous about the procedure. On the day of …
If you are considering Lasik, look no further. Seriously. These guys will make sure that it’s the best choice for you. No gimmicks, no up sells, lots of tests to make sure you an actual good candidate. Do not fall for those cheap …
Empire Eye in the skane Valley did everything and more for my vision Spokane
I’d highly recommend them. I’m thrilled with my Cataract surgery and results.
I had ongoing problems with my eyes & always find compassion & state of the art care from Dr. Kontos & Dr. Claypool. Highly recommend!
Personnel were pleasant and wait was very short. Dr Claypool is always nice and thorough.
Had Lasik surgery here a month ago. everything has been exactly what I was hoping for. The staff here is fantastic and Dr. Croskrey was great. Thank you
I had cataract surgery on both eyes in September 2016. My eyes had gotten so bad that it was dangerous for me to drive. The world was like looking through a smokescreen all the time. Before the surgery I was informed about the various lens …
They are very professional as well as accommodating. I was in and out…no waiting, amazing !
Very friendly staff! I felt very comfortable and best of all..was in and out very quickly!
I got lasik eye surgery with empire eye last week, and I couldn’t have had a better experience. The staff was warm and welcoming and my surgery was so quick! My surgeon Dr. Sturbaum was wonderful to work with as well as all the staff. I had …
They were very knowledgeable and kind. Staff explained all the details and now I am set for the final part of getting my surgery.
Been a week since I got my LASIK surgery here. Have had a great experience with them. They made me feel extremely comfortable during the whole process because I was definitely nervous. The staff are extremely nice and accommodating. They …
They were amazing they cared about me I hadn’t seen in 6 years out of my eye and when I was done it was like Ultra HD TV awesome job the doctors are great and they care about you
Very professional explained what they were doing in the procedure very well would go again.
I’m writing this review because I want everyone to know how my experience was with Dr. Sturbaum and his team. They were professional, experienced, personable, and very comfortable to be around. I just had surgery on both eyes for …
Doctor Christopher and the whole team at Empire I are engaging, thoughtful, and a terrific group to work with.
Dr. Claypool and the team are first class. They treated me with utmost respect and were patient to answer any and all of my questions. After being diagnosed with Keratoconus. Dr. Claypool fitted me with special contact lenses that allow me …
My Appt. was with Dr Claypool. He went out of his way to work around other scheduled patients to continue a procedure with me after my schedule time, He’s great!
Dr Croskrey was amazing. He’s very knowledgeable and professional. He is great at explaining the information. The staff was awesome!
My vision has never been better!
After having cataract surgery performed by Dr. Croskrey I can see things I didn’t even know I was missing. My expectations were now only exceeded, but were …
very friendly staff, not a long wait, nice facility, with all the equipment for the job, and we’ll trained techs.
I see doctor Claypool as a dry eye specialist and macular degeneration. I’m happy with the service I get, I just wish there was something for macular degeneration so we could see better.
The appointment was on time, the procedure was very quick and the staff were very kind and helpful.
The wait in the office is too long. My appointment was at 10:45 am, I left office at 12:30 pm. I even arrived 15 minutes before appointment as requested.
Excellent but didn’t get chance to ask for more info re Glaucoma that i need
My experience at Empire Eye was exceptional. The staff performing my initial exam were friendly and outgoing. Appeared to really enjoy their job. The staff at time of procedure were fantastic as well. Lots of fun and smiles but very professional. Highly recommend this organization.
I have been a patient here at Empire for over 3 years. Dr Kontos is professional and knowledgeable about the eyes. I had high eye pressure over 22 in both eyes. Dr. Kontos medication recommendations brought it down to 17 in both eyes.? I am extremely thankful. I will continue to be a patient of Empire Eyes
I had LASIK done here by Dr. Sturbaum and his assistants, fantastic crew, extremely quick process. Do what they say and you’ll have no problems! I can see clearly now! Dr. Claypool informed me I was a candidate. 10/10
Entire staff was excellent and helpful. My provider had not requested the Surgeon I preferred . Bree noted my wife and I &discussing this , went on her own double checked,found out the was a opening . This kind of service is above and beyond.
Very good experience. Quick, professional service. I highly recommend Empire Eye Physicians.
What a great staff at Empire Eye! Very professional and definitely would recommend this clinic!!
Staff are always courteous, friendly. Waiting room is nice. Like the animal ch on the TV. Dr. Sturbaum is very knowledgeable and helpful.
Very caring staff, am extremely pleased with the result of my cataract surgery.
Excellent customer service! The staff was very pleasant and professional. Paperwork was sent early, so check-in was easy. The physician and his staff explained everything very clearly and were wonderful. Highly recommend!
The physicians at Empire Eye are awesome doctors, I love Dr.Claypool he is kind and caring and remembers the whole family even grandma who was 99yrs old. The Horwath family is grateful for his service.
Not only a beautiful and clean office, but a very knowledgeable team of Dr’s. I had the pleasure of seeing Dr Croskrey as a second option for what could have been a very scary diagnosis. I was able to get reassurance from him and feel …
I always receive the best possible quality service at Empire Eye Physicians in Spokane Valley, WA. All the staff, but especially Dr Claypool and his assistants treat me with the utmost courtesy, efficiency and professionalism. I recommend Empire Eye Physicians to anyone who is looking for the best Eye care.
Exceptional service from pre-op to surgery to post-op for my LASIK procedure. The physicians, techs, and front desk were informative, helpful, and kind. My pre-op appointments were thorough and prepped me well for surgery day. Dr. Kontos …
Prompt greeting with a smile. Short wait time. Professional preparation for surgery. Skilled and knowledgeable physician with safety and precautions taken. He greeted patients in a friendly manner and his attitude was calming. I left the …
The care and expertise at Empire Eye is exceptional. I am very happy with the results. The only complaint I would have is that there is an exceptionally long wait time for every appointment. Always.
Definitely a five star visit. Everyone so knowledgeable and friendly. Great staff and facility.
Very efficient…polite.
Upon arrival I was greeted by Kyle and checked in.
Other staff and Dr. we’re pleasant as usual.
Went in not sure of what to expect couldnt see much outta my left eye,it was so cloudy right eye was a bit better but still cloudy.came out of there amazed at the new vision I had.i had cataract surgery 3 yrs ago and It seems they sometime …
I had the best experience here. They always answered all my questions. They was really helpful in getting the VA to pay for my cross linking. I was sad when when the doctor said I was done. Recommend them to everyone!
Thank you for taking care of my eyes!
I’m 50. All the doctors just told me there was nothing they could do with me. My father was a patient of doctor Sturbaum and he was so good with him. I called empire eye and got in. I have gone thru 5 different surgery’s and this week had a check up. I could see 20/25. I have never felt so blessed to know I have them as my eye doctor’s.
I had lasik here on the 14th of March, it was an incredible experience. My pre op was great, saw dr. Ali Heaton and she was very nice and informative. The technician I had was also great, I think the name was Morgan. My surgery day was …
Extremely nice people and very excellent service. Would definitely recommend to anyone needing work done by them.
Very nice and professional thru the whole appointment. Explains issues in detail and easy to understand. Nice new building as well.
Emergency check on an eye issue that was accomplished on a Friday afternoon. Dr. Klaypool gave me the necessary information in a nonrushed manner.
Beautiful new building, great caring knowledgeable staff. Dr. Claypool is amazing. He is so nice and when he comes in the room he makes you feel like a good friend. I would recommend Empire Eye physicians to anybody that needs a great professional eye doctor.
My annual eye appointment was very thorough. Dr Heaton and her staff are professional.
The entire staff at Empire Eye Physicians were great. I was treated very well.
I would highly recommend them for any type of eye procedure.
The staff is very friendly and helpful. They got me to back without waiting to long. The doctor was very cheerful and knowledgeable. I would definitely recommend them to my family and friends.
Easy to get an appointment. Dr Claypoole thoroughly examined me and we discussed all my eye problems
Had a great appointment with Dr Claypool. Dry eyes better today with prescription give. Appreciate their time and attention
The staff was very friendly from the moment we walked in to lobby. Ty for such nice care from reception to Dr. Croskrey.
Everyone I met with was courtesy, thoughtful, and professional. I have a couple of issues that still need attention and then cataract surgery but I feel comfortable and confident that Dr.Croskrey seems very thorough. My husband had cataract surgery 6 months ago and he extremely pleased.
They are so compassionate. My mom has received the most Amazing treatment from Dr Sturbaum. They are so knowledgeable, efficient and organized. They give the best care ever to their patients. Cannot recommend enough how wonderful they are to their patients !
I have been a patient of Empire Eye Physicians for many years and specifically a patient of Doctor Mark Kontos. His skill and experience literally saved my eyesight. I feel beyond fortunate to have him as my eye physician and surgeon. …
Wonderful staff who actually care about their patients. I’d like to thank Emily specifically for her deep interest in helping others!
I had a very positive experience. Dr. Sturbaum was very thorough. He is the first to address an eye related problem I been having by simply asking the important questions, taking I as seriously as I do and getting it take care of. The staff …
Their office is pleasant and well organized, the wait is short and they are well prepared for your visit. All of the staff is professional, helpful and willing and able to answer your questions. The doctors are willing to help you develop a …
The team at Empire Eye was both professional and courteous. First rate. Dr Sturbaum was great.
I have been with Empire eye for 2 cataract surgeries and follow ups. I have been very pleased with everyone at their office, and the surgery outcomes.
It was a great experience. The Doctors and all the staff were very friendly and helpful from start to finish. I would highly recommend them to anyone!!
It was really great as always, I have never had a bad visit. The staff is always polite and friendly and Dr Claypool is a thorough and professional as always
This being my first time at Empire Eye, I was very impressed with the people. I was also impressed with all the new gadgets they had to do the testing on your eyes. I would recommend these guys to anyone.
I have been going to Empire Eye physicians for over a decade now… I always receive exceptional care starting with the front desk & throughout the entire appointment The eye technicians and Dr. Claypool are amazing and so good at explaining the whole eye exam process & always listen to my questions and concerns with compassion and grace
It was a wonderful experience … staff was professional, kind and thorough. My doctor was absolutely wonderful. I couldn’t have asked for a more delightful experience.
All the people at Empire Eye were friendly, professional, very informational and helpful in guiding me through my laser procedure – highly recommend their services !
Smart doctors who care a lot. I had the SMILE procedure done. I CAN SEE!! No more contacts. It’s amazing. It doesn’t get much better than empire eye.
My husband recently saw Casey here for us to establish with a new full service eye clinic. The office collected $45 for my husband to be provided with a “written reader rx” … which you can get OTC. They did not provide him with the …
Very thorough exam and consult. Another’s cancellation made it possible for treatment very quickly which in this day and age is hard to come by. Thank you for great care!
Fabulous eye clinic and highly recommended. I met with Dr. Sturbaum and was incredibly impressed. I’ve never had a more thorough eye exam. Thank you!
The staff was friendly and knowledgeable. Dr. Heaton was great at explaining my condition, the different procedures available, and answering all my questions. The facility was clean and inviting. I’d recommend them to anyone contemplating refractive surgery.
Your opthalmology specialists and surgical expertise and skill with my cataract surgery have given me a near perfect range of eyesight, clear vision, and freedom from wearing glasses full-time that I never imagined possible with my extreme …
Very nice, friendly people. New office makes you feel good! Dr Claypool is the best and he and his team provide in-depth information and understanding regarding eye symptoms and healing of those issues. Dr. is very upbeat, open and friendly. I would highly recommend Empire Eye Physicians!
Highly recommend!! Very busy place and ALL employees as well as doctors were the best. Had cataract surgery with laser so dealing with anything about your eyes is tense. They were so caring and wanted the best outcome. Thanks !!
I was very impressed with the facility and it’s up-to-date equipment. The staff are very knowledgeable, professional, and patient oriented. The woman who performed my initial tests explained everything to me first and was very kind and …
I was concerned about sudden changes in my vision, but being new to the area I had not yet established care. I called a few other clinics and was informed that they didn’t have any openings for months. Then I called Empire, told them my …
Highly professional organization plus an incredibly professional staff.
Extremely patient oriented which made my first cataract procedure a far less worrisome event. I’m actually looking forward to seeing them for the second portion …
They are very friendly and helpful. I was informed about everything that would happen when I had surgery. I would recommend them for any of the services they provide.
It’s time for cataract surgery and I knew I wanted Dr. Sturbaum. My experience with the staff has been that they are very skilled and professional. I know I’m in good hands.
Dr Claypool is awesome he listens to my concerns and always puts my needs first. I recommend him to anyone who ask about eye doctor
Great people got me in before my appointment. The Dr is great to work with. Got me in before my regular appointment helped with my eye problem and changed my medicine. This is all very helpful.
Friendly and very dedicated to make sure you are taken care of. Was treated so great. Was nervous at first but left feeling confident I was in good hands.
In the spring of 2022 I had Cataract surgery, for both eyes, with Dr. Croskrey and the team.
I experienced professional, compassionate service! …
Everyone is always professional and caring. It is a very nice office to visit. Years ago I had lasik surgery with Dr Sturbaum and I have followed him to several locations. I see Dr. Claypool now for dry eye problems every six months.
Dr. Claypool is always professional and provides great advise. He is very thorough and has a good support team. Also the IPL therapy works well.
Very professional, friendly, thorough and helpful. Dr. Kontos and his staff are always the best. I have referred several friends for his expertise and diagnosis. …
Dr. Claypool is personable, with great chairside manner. He is calm, deliberate. Very thorough, considerate.
His assistant Alyssa was very sympathetic, kind, and gentle. If this review …
Dr Casey Claypool saw me promptly after the friendly, professional tech performed all necessary eye tests. Dr Claypool was thorough evaluating and explaining in discernible detail the testing results. Dr Claypool is caring and friendly. Made me feel like family.
Dr. Sturbaum and Dr. Claypool have been our eye specialists for years. They are thorough professionals who are experts. Very compassionate.and the staff is well trained and professional. 10 stars if possible.
Dr Claypool and staff are wonderful! I’m a baby when it comes to my eyes, everyone is so patient with me. I have been going to them for years and will definitely stay!
Every one introduced themselves, were polite and showed an air of caring. The doctor took his time and explained what he saw. Even tho it was a 2 hour drive, it was well worth it. Great job staff!
Empire Eye Physicians have been wonderful!! Dr. Kontos and Dr Heaton have taken great care of my eyes. My eyes are a little complicated due to 30 years of diabetes and their expertise and care in treating my eyes has given me the best …
I got LASIK. I was unsure for years if I wanted to do it but finally pulled the trigger. I knew it was time when I was turkey hunting and my glasses got fogged up and allowed a turkey to get away. Dr Claypool is very detailed and …
Dr Sturbaum has taken care of my eyes for years and I am willing to drive the extra distance to see him! I always feel heard and my exam is very thorough. The office staff is excellent
The care of my eyes couldn’t be better! Caring hearts and professional behavior all around. Dr. Claypool has the kindest people skills one could ask for in addition to his professional knowledge. I trust him implicitly. Eyes are not something one wants just anyone to care for!
The front desk staff and Dr. Claypool’s assistant were all friendly and efficient. I have been very stressed this past year with this dry eye issue that has definitely had a negative impact on my everyday activities. Dr. Claypool took his …
The offices run very efficiently. All the staff are very polite.
Dr. Sturbaum is the “bomb”. As busy as he is, he always has time to make you …
Dr Claypool and his team are wonderful to work with and with his help my dry eye symptoms are not as prevalent as before and he has me on a great program to keep it that way. Always full of good knowledge and always updates me with the …
I recently took my 100-year-old father for his follow up appointment with Dr Sturbaum at Empire Eye. The entire staff at this clinic is very welcoming and professional. They take extra time for testing and explaining their findings as Dad’s eye health care needs change. He completely trusts in Dr Sturbaum as he ages.
I have been a patient of Dr. Sturbaum’s at Empire Eye for about 10 years and am very thankful that a former coworker recommended him to me. He, his staff and the other doctors there, including Dr. Claypool, provide the highest quality care …
The intake procedure was ridiculous. I received two phone calls asking for all my personal information. The first call took 30 min. Second was 15. Then when I got there, had to fill-out paperwork. Waste of my time. I saw Dr Claypool …
It was all a very good experience. The staff in the surgery center were kind, knowledgeable and efficient. The same should be said for the staff in the exam center. The whole office manages every aspect of getting the patient in/out …
Empire physicians are amazing. If I could give them 10 stars I would everyone is so helpful and considerate. Some of the best care ever. Today is the first day after cataract surgery and my eye feels fine no grittiness no dryness and I can …
I found the employees to be very professional and caring. Dr. Claypool was very thorough and I felt he had lots of good suggestions regarding my dry eyes. Good followup with handouts and written instruction. He answered many questions …
Amazing customer service, from the moment I walked in to the moment I left. Everyone was kind & caring while still being professional. The doctor was thorough, down to earth & personable. He took the time to explain my different options & …
I had full lens replacement surgery with the doctors at Empire. For me, this was potentially a risky operation because with glasses my vision is fine. But I wanted to not be dependent on glasses anymore, and I wanted to have more freedom in …