I went here on a Sunday 1/29/23 when the other urgent care in Dallas couldn’t help me with a routine medical problem. The owner & MD who went to med school at OSU was on staff and saw me. She handled my problem in the most compassionate …
My dad fell off of a ladder and cut his hand. Tried to go in and I called at 1:30, arrived at 2:02pm and there was a sign on the door, “sorry went to lunch. 2-3.” The most ridiculous thing I’ve ever heard! Called again and the same gal answered, “yes we are at lunch.” What a joke!
I was very sick, bronchial pneumonia. Dr Hal. Examined me…wrote prescription quickly. Saved a trip to E.R. P.S. Thanks Emergent care staff and Dr. Hal. Also I read the review from a guy named Dustin about his Cell phone. Dustin needs to learn about respect and medial office manners. JMHO. 70 yr old Richard
Do not go here! Its worth it to drive the extra distance and by doing so you very well could be saving yours or your loved ones life!
My dad was seen at the Dallas Emurgent Care on a Monday for severe stomach pain …
Went there for an infection in my knee. First doctor refused to see me because I had used a sterilized exacto knife to attempt to expel the infection. The second doctor saw me and said he was going to prescribe me antibiotics with 1 refill …
We have used Emurgent care in Dallas for years – but they have changed – badly. Don’t trust the hours listed – or the staff. They turned my very sick wife and daughter away cold even though we showed up OVER an hour before they close. …
Tonight i came with my child due to a rash that had broken out on her. I came in due to a foot injury. You not only disrespected me as a mother but as a person. Told me how to parent my child and told me she wasnt found in the sytem. I know …
We waited for a painstakingly hour and a half. They don’t even have rooms, it’s just a hallway with curtains. This place is the disgusting result of our for profit healthcare system we have in our country. Honestly makes me sad knowing clinics can operate with as low standards as these.
took my son in for the flu and while waiting he played on my cell phone, when doctor came in he demanded my son to put the phone away and continued to say “thats why im smart because i dont play games and im not going to have that in my clinic” insinuated that my child is dumb… very rude….. or i guess i just dont understand.
I was really sick with phnemonia and I was at a loss I could barely stand and they fixed me right up. Antibiotic shot and nebulizer and I felt like a whole new person! Thank you!
I went to the Emergent Care facility after cutting my finger with a power saw. The staff were friendly, caring and professional. Cutting my finger was pretty unpleasant, but the care they provided eased my stress level and when I left I …
The doctor was the most arrogant woman I have ever met, we proceeded to tell her we have tried all o we the counter allergy treatments and she told us “look I don’t do my practice to give you what you want” …. After me standing my ground …
Great Experience! I had a sore throat for quite some time and it was not going away. I went into the clinic and the Physician came in and took a look at my throat and told me that I had a post nasal drip that was causing the infection and …
Literally one of the worst experiences of my life. The only positive thing was the receptionist was very friendly and knew a lot about insurance coverage. I went in for a rapid strep test because I’ve had strep many times and knew that’s …
I’m visiting from New Mexico and needed to see a doctor. I’m having multiple symptoms…body aches, swollen lymph nodes, red swollen gums, and headache. First of all, my dental care is excellent, and usually my gums are a healthy pink …
I have been having difficulty swallowing and several weeks ago I almost choked to death. It was early morning and my primary care doctor was unavailable. I went to Emergent Care the minute they opened. I was the first person but waited an …
Two years in a row this place has screwed up scheduling a CDL physical. No phone call to say their doctor won’t be available. Even made an appointment, after the first time they couldn’t do the physical, and the clinic STILL can’t get …
The staff and especially the doctor (I need to get her name) who saw my son were absolutely amazing. The doctor suspected a somewhat scary diagnosis and sent us to Salem Hospital for further tests. She asked us to call her with an update …
My wife has a bad disc’s and had extreme pain. We went to urgent care in Southern California they took 15 X-ray’s and her disc’s have shrunken causing pinched nerves. We came home and tried to see her doctor but were told …
Happy they were open on a Sunday! The staff was kind, knowledgeable and provided a breathing treatment for my elderly parent. Good to discuss a treatment plan for her! We were in and out quickly!
Little wait time. Doctor was very knowledgeable. I appreciate a good Dr. Keeping himself current on the ever changing world of medience. The Doctor on staff today had the best bedside manner! He listened to my concerns and addressed my questions.
Well, I brought my 3 year old daughter and myself here the day before yesterday. We told them the symptoms, and I told her we were both on medication for the symptoms so they weren’t showing as badly as they were between doses. We had been …
We had a cold going trough our family for some time now, but out youngest son could not seem to shake it. I tried Emurgent Care and had a great experience. The wait was short, and the staff were friendly and knowledgeable. I was really …
Thank you, Emurgent Care, for the great care today! All the staff were so kind, compassionate and genuinely caring. We were in and out of there very quickly and had all our questions answered. Dr Kristin is super nice and took good care of …
Do not waste your time or money! They overcharged us and will not refund the difference between what insurance paid. They misdiagnosed my husband. My husband saw them on a Saturday and ended up having emergency surgery on Sunday after a visit to the emergency room.
We went into Emurgent Care today. They were quick, professional, and really friendly! Dr. Kristen did a great job helping us and Parker at the front desk was very friendly! Would highly recommend Emurgent Care and would definitely go back if I ever needed to.
I recently had an infection, my doctor’s office was booked solid for 3 days.I walked in filled, out my paperwork, and was treated all within 35 minutes.We have always gone here for quick/excellent medical service when we are unable to see our regular doctor.
SO thankful for this place! With a baby and busy job, it’s hard to make time to take care of my own needs. As such, I’ve been finding myself putting off medical concerns until the last minute, leading to weekend visits to Emurgent Care. …
Had the worst service today by Parker. She refused to provide me a receipt telling me that she’s a little busy now but maybe later. I wanted a receipt as proof I paid a bill. When I asked another worker she rudely told me I would appreciate …
This Urgent Care Center is a blessing to the community. Whoever is managing it is really doing a good job for their patients. The staff members are very knowledgeable and professional. You can tell they really care. I’m so glad they’re here now.
We have been in here several times. The staff if competent and polite. The doctors are polite and when they are not slammed will spend a little extra time to explain my 100 questions. If not they hurry through them but they have never been …
Service is walkin only, but the wait was reasonable. The doctor took her time to hear and examine my symptoms, ran a test and supplied to appropriate treatment. Care was good and doctor was compassionate.
I have had to deal with a signifcant leg infection and I felt like the doctor on staff was the most knowledgeable doctor I had seen about my condition. She took the time to educate me and make certain I was on the right medicine to help me. …
The entire staff at Emurgent Care are welcoming, kind, caring and compassionate. The wait to be seen by the doctor was short, and the medical assistant and doctor took their time to thoroughly check me over, asking many questions regarding …
This place is horrible! The lady aka the doctor was extremely rude and I tested positive for influenza A! And she would do noting to help me! She even got mad at me when I was in tears for the pain and how I feel! I do not what so ever recommend going here!
I have always had the best care and experience here. I have even left the ER and came here for better care, Parker is super friendly and down to earth and the Docs are always smiling and act like real humans with you.
I recommend this place 100%
I have had to come here on multiple occasions for myself, husband, and kiddo. They are family oriented and 100% caring. I couldn’t be more pleased with my experiences here. …
The Physician was very promt, and had great bedside manners. He was able to answer any questions I had. I am glad I did not have to drive to the emergency room. Great facility!
The Dr. Was great and very professional, as well as personable. The place was clean and comfortable. The intake person never asked me what I was there for or what was going on medicaly. I came in thinking I might have just hab a heart attack. Looks lick not,thank God. The doctor is sending me to see a heart specialist.
I was in and out quickly. The paperwork was not difficult and the staff was friendly. The doctor seemed thorough and listened to me. He prescribed a topical anti-inflammatory which was great. Most doctors just tell me to take it orally or …
I just moved to the area and don’t have a new doctor set up yet. The staff was friendly, helpful, and got me all sorted super quickly. I hope I don’t have to go in often because duh, being sick sucks, but they helped the tide turn towards the better!
Can’t say anything for their service or care they provide because I can’t get a hold of them at all. After several times over two different days of calling, I finally just went up to see if they’d see me as a walk in or to at least make an …
100x better than Dallas ER. I’ve brought my kids there twice and they were great with them. I went in today for a severe allergic reaction and the doc fixed me right up. They’re very kind and do a great job!
Inadequate care 2 times now. Place is horribly understaffed and care providers are dismissive. Once went in for severe abdominal pain and not keeping food down for 4 days…was told to “eat healthier” and that “i shouldnt have come there …
Tried to be seen for severe poison oak. Both arms very blistered. Hx recent knee replacement and concerned that I would become septic. They had the door locked and told me, on the phone, I could be seen tomorrow. “Appointments only”. I could have been out of there in 5 minutes. Won’t get my business in the future.
Went in with possible sinus problems, and left a half hour later with answers and medication to ensure that it didn’t get worse. They were all really kind and helpful. All the negative comments confuse me because they were amazing. I’m already starting to see an improvement and it hasn’t even been 24 hours.
Each and everytime ive arrived here the give me the most wonderful care im in and out barely a wait and these doctor know the root of the issue and help soo much I could barely take two step let alone walk without pain and not even the day …
Emurgent care was able to see me right away on a sunday afternoon. Dr. Lowery was so diligent and kind, and took my symptoms seriously and treated them accordingly. I’m very appreciative for my experience. Thank you!
Been going to them for a month now for a Workmans Comp case. Today I just went in for a check up and they sprung a new informations release form on me. The original one I filled out stated the ‘specific’ name of the insurance company …
I had a great experience here. Went in, staff was very friendly, helped calm my nerves. The doctor was great too, very nice, took the time to explain every little thing to me instead of just writing the prescription and sending me off. Let …
My family and I have had nothing but good experiences here. Yes, it looks pretty janky but this place is very function over form. You never have to wait very long in the waiting room or the exam room. All of the staff are very kind and get …
Really sad when you go to an emergent care clinic and they turn you away because of having no appointments. No one in the building and a little over an hour to closing. They need to change their sign out front that says “walk-ins” always welcomed. No appointments needed! Not true!!! Will never try and go again.
Just came home after not being seen. No one was in the waiting room..all my info was the same as last time I was in. Receptionist had me fill out some info on more paperwork. After giving it back she proceeded to talk to a person she was training rather than input my info and get me in. After 15 min I left. My time is valuable.
The new owner of this urgent care is the best provider I have ever had. She was so helpful an actual concerned about my health situation, She even got me into the hospital the same day to run more test even after the hospital tried to say I needed to have an appointment. This place 10 out of 10
Very prompt, knowledgeable, and kind Physicians.
I went here on a Sunday 1/29/23 when the other urgent care in Dallas couldn’t help me with a routine medical problem. The owner & MD who went to med school at OSU was on staff and saw me. She handled my problem in the most compassionate …
Friendly, fast, and efficient.
This place is a joke. Don’t waist your time.
Friendly and accommodating
Garbage clinic full of trash humans. Go to Salem for treatment.
love them so much faster than others.
They cant tell you how much it costs to be seen. Charge you that day, then charge you more weeks later.
Much better service than the hospital!
My dad fell off of a ladder and cut his hand. Tried to go in and I called at 1:30, arrived at 2:02pm and there was a sign on the door, “sorry went to lunch. 2-3.” The most ridiculous thing I’ve ever heard! Called again and the same gal answered, “yes we are at lunch.” What a joke!
Had a great experience! Will return if needed.
Rude staff 🙄 if you don’t like working with community shouldn’t have a job where you work with them all day …
Friendly staff , efficient. The visit was helpful and is leading to recovery.
Scott and his crew are AWESOME, saving our time, money and the ER Experience! Will return!
Smith family
Worst encounter with physician very unprofessional, her breath smelled of alcohol.
If you get seen for medical reasons here
Expect to be billed by 3rd party…later for more evaluations
From another medical facility …
I appreciate the happy staff, and their flexibility to help me out. Great job guys!
This place is great we have been in several times and they have always treated us with great care! Friendly staff and excellent services!
I was very sick, bronchial pneumonia. Dr Hal. Examined me…wrote prescription quickly. Saved a trip to E.R. P.S. Thanks Emergent care staff and Dr. Hal. Also I read the review from a guy named Dustin about his Cell phone. Dustin needs to learn about respect and medial office manners. JMHO. 70 yr old Richard
Do not go here! Its worth it to drive the extra distance and by doing so you very well could be saving yours or your loved ones life!
My dad was seen at the Dallas Emurgent Care on a Monday for severe stomach pain …
Wrong diagnosis for my daughter and wouldn’t listen to me as her mom, and office manager never responded to my email from 3 weeks ago.
Went there for an infection in my knee. First doctor refused to see me because I had used a sterilized exacto knife to attempt to expel the infection. The second doctor saw me and said he was going to prescribe me antibiotics with 1 refill …
They were rude and not in the least bit helpful to my grandson who is a student in a local University and was being treated for burns. Stay away!
We have used Emurgent care in Dallas for years – but they have changed – badly. Don’t trust the hours listed – or the staff. They turned my very sick wife and daughter away cold even though we showed up OVER an hour before they close. …
Tonight i came with my child due to a rash that had broken out on her. I came in due to a foot injury. You not only disrespected me as a mother but as a person. Told me how to parent my child and told me she wasnt found in the sytem. I know …
Extremely helpful, really helped me today definitely one of the best urgent care I have been in.
We waited for a painstakingly hour and a half. They don’t even have rooms, it’s just a hallway with curtains. This place is the disgusting result of our for profit healthcare system we have in our country. Honestly makes me sad knowing clinics can operate with as low standards as these.
I have never been treated so disrespectful. I have been seen there many times and had good experiences but after this morning I will never return.
Twisted both ankles, had great care, friendly staff and affordable service. I’m so thankful they are in the area!
took my son in for the flu and while waiting he played on my cell phone, when doctor came in he demanded my son to put the phone away and continued to say “thats why im smart because i dont play games and im not going to have that in my clinic” insinuated that my child is dumb… very rude….. or i guess i just dont understand.
I will gladly never spend money here again. Terrible service, you pay for nothing to be done. 0 Stars if the option was available.
I was really sick with phnemonia and I was at a loss I could barely stand and they fixed me right up. Antibiotic shot and nebulizer and I felt like a whole new person! Thank you!
I went to the Emergent Care facility after cutting my finger with a power saw. The staff were friendly, caring and professional. Cutting my finger was pretty unpleasant, but the care they provided eased my stress level and when I left I …
The doctor was the most arrogant woman I have ever met, we proceeded to tell her we have tried all o we the counter allergy treatments and she told us “look I don’t do my practice to give you what you want” …. After me standing my ground …
Great Experience! I had a sore throat for quite some time and it was not going away. I went into the clinic and the Physician came in and took a look at my throat and told me that I had a post nasal drip that was causing the infection and …
Literally one of the worst experiences of my life. The only positive thing was the receptionist was very friendly and knew a lot about insurance coverage. I went in for a rapid strep test because I’ve had strep many times and knew that’s …
I’m visiting from New Mexico and needed to see a doctor. I’m having multiple symptoms…body aches, swollen lymph nodes, red swollen gums, and headache. First of all, my dental care is excellent, and usually my gums are a healthy pink …
I have been having difficulty swallowing and several weeks ago I almost choked to death. It was early morning and my primary care doctor was unavailable. I went to Emergent Care the minute they opened. I was the first person but waited an …
Two years in a row this place has screwed up scheduling a CDL physical. No phone call to say their doctor won’t be available. Even made an appointment, after the first time they couldn’t do the physical, and the clinic STILL can’t get …
Front office staff on point, helpful and efficient. Dr. Mitchell explained all very well, care was excellent, very good “bedside” manner. I recommend!
The staff and especially the doctor (I need to get her name) who saw my son were absolutely amazing. The doctor suspected a somewhat scary diagnosis and sent us to Salem Hospital for further tests. She asked us to call her with an update …
My wife has a bad disc’s and had extreme pain. We went to urgent care in Southern California they took 15 X-ray’s and her disc’s have shrunken causing pinched nerves. We came home and tried to see her doctor but were told …
Happy they were open on a Sunday! The staff was kind, knowledgeable and provided a breathing treatment for my elderly parent. Good to discuss a treatment plan for her! We were in and out quickly!
Little wait time. Doctor was very knowledgeable. I appreciate a good Dr. Keeping himself current on the ever changing world of medience. The Doctor on staff today had the best bedside manner! He listened to my concerns and addressed my questions.
Well, I brought my 3 year old daughter and myself here the day before yesterday. We told them the symptoms, and I told her we were both on medication for the symptoms so they weren’t showing as badly as they were between doses. We had been …
We had a cold going trough our family for some time now, but out youngest son could not seem to shake it. I tried Emurgent Care and had a great experience. The wait was short, and the staff were friendly and knowledgeable. I was really …
Thank you, Emurgent Care, for the great care today! All the staff were so kind, compassionate and genuinely caring. We were in and out of there very quickly and had all our questions answered. Dr Kristin is super nice and took good care of …
Do not waste your time or money! They overcharged us and will not refund the difference between what insurance paid. They misdiagnosed my husband. My husband saw them on a Saturday and ended up having emergency surgery on Sunday after a visit to the emergency room.
We went into Emurgent Care today. They were quick, professional, and really friendly! Dr. Kristen did a great job helping us and Parker at the front desk was very friendly! Would highly recommend Emurgent Care and would definitely go back if I ever needed to.
I recently had an infection, my doctor’s office was booked solid for 3 days.I walked in filled, out my paperwork, and was treated all within 35 minutes.We have always gone here for quick/excellent medical service when we are unable to see our regular doctor.
SO thankful for this place! With a baby and busy job, it’s hard to make time to take care of my own needs. As such, I’ve been finding myself putting off medical concerns until the last minute, leading to weekend visits to Emurgent Care. …
Had the worst service today by Parker. She refused to provide me a receipt telling me that she’s a little busy now but maybe later. I wanted a receipt as proof I paid a bill. When I asked another worker she rudely told me I would appreciate …
This Urgent Care Center is a blessing to the community. Whoever is managing it is really doing a good job for their patients. The staff members are very knowledgeable and professional. You can tell they really care. I’m so glad they’re here now.
We have been in here several times. The staff if competent and polite. The doctors are polite and when they are not slammed will spend a little extra time to explain my 100 questions. If not they hurry through them but they have never been …
Service is walkin only, but the wait was reasonable. The doctor took her time to hear and examine my symptoms, ran a test and supplied to appropriate treatment. Care was good and doctor was compassionate.
I have had to deal with a signifcant leg infection and I felt like the doctor on staff was the most knowledgeable doctor I had seen about my condition. She took the time to educate me and make certain I was on the right medicine to help me. …
The entire staff at Emurgent Care are welcoming, kind, caring and compassionate. The wait to be seen by the doctor was short, and the medical assistant and doctor took their time to thoroughly check me over, asking many questions regarding …
This place is horrible! The lady aka the doctor was extremely rude and I tested positive for influenza A! And she would do noting to help me! She even got mad at me when I was in tears for the pain and how I feel! I do not what so ever recommend going here!
I have always had the best care and experience here. I have even left the ER and came here for better care, Parker is super friendly and down to earth and the Docs are always smiling and act like real humans with you.
I recommend this place 100%
I have had to come here on multiple occasions for myself, husband, and kiddo. They are family oriented and 100% caring. I couldn’t be more pleased with my experiences here. …
The Physician was very promt, and had great bedside manners. He was able to answer any questions I had. I am glad I did not have to drive to the emergency room. Great facility!
The Dr. Was great and very professional, as well as personable. The place was clean and comfortable. The intake person never asked me what I was there for or what was going on medicaly. I came in thinking I might have just hab a heart attack. Looks lick not,thank God. The doctor is sending me to see a heart specialist.
I was in and out quickly. The paperwork was not difficult and the staff was friendly. The doctor seemed thorough and listened to me. He prescribed a topical anti-inflammatory which was great. Most doctors just tell me to take it orally or …
I just moved to the area and don’t have a new doctor set up yet. The staff was friendly, helpful, and got me all sorted super quickly. I hope I don’t have to go in often because duh, being sick sucks, but they helped the tide turn towards the better!
Can’t say anything for their service or care they provide because I can’t get a hold of them at all. After several times over two different days of calling, I finally just went up to see if they’d see me as a walk in or to at least make an …
100x better than Dallas ER. I’ve brought my kids there twice and they were great with them. I went in today for a severe allergic reaction and the doc fixed me right up. They’re very kind and do a great job!
Inadequate care 2 times now. Place is horribly understaffed and care providers are dismissive. Once went in for severe abdominal pain and not keeping food down for 4 days…was told to “eat healthier” and that “i shouldnt have come there …
Tried to be seen for severe poison oak. Both arms very blistered. Hx recent knee replacement and concerned that I would become septic. They had the door locked and told me, on the phone, I could be seen tomorrow. “Appointments only”. I could have been out of there in 5 minutes. Won’t get my business in the future.
Went in with possible sinus problems, and left a half hour later with answers and medication to ensure that it didn’t get worse. They were all really kind and helpful. All the negative comments confuse me because they were amazing. I’m already starting to see an improvement and it hasn’t even been 24 hours.
Each and everytime ive arrived here the give me the most wonderful care im in and out barely a wait and these doctor know the root of the issue and help soo much I could barely take two step let alone walk without pain and not even the day …
Emurgent care was able to see me right away on a sunday afternoon. Dr. Lowery was so diligent and kind, and took my symptoms seriously and treated them accordingly. I’m very appreciative for my experience. Thank you!
Been going to them for a month now for a Workmans Comp case. Today I just went in for a check up and they sprung a new informations release form on me. The original one I filled out stated the ‘specific’ name of the insurance company …
I had a great experience here. Went in, staff was very friendly, helped calm my nerves. The doctor was great too, very nice, took the time to explain every little thing to me instead of just writing the prescription and sending me off. Let …
My family and I have had nothing but good experiences here. Yes, it looks pretty janky but this place is very function over form. You never have to wait very long in the waiting room or the exam room. All of the staff are very kind and get …
Really sad when you go to an emergent care clinic and they turn you away because of having no appointments. No one in the building and a little over an hour to closing. They need to change their sign out front that says “walk-ins” always welcomed. No appointments needed! Not true!!! Will never try and go again.
Don’t go. Seriously. This place was key element in permanent loss of my health. I will not get better. …
Just came home after not being seen. No one was in the waiting room..all my info was the same as last time I was in. Receptionist had me fill out some info on more paperwork. After giving it back she proceeded to talk to a person she was training rather than input my info and get me in. After 15 min I left. My time is valuable.
The new owner of this urgent care is the best provider I have ever had. She was so helpful an actual concerned about my health situation, She even got me into the hospital the same day to run more test even after the hospital tried to say I needed to have an appointment. This place 10 out of 10