We power life today and for future generations. That means we do more than provide electric and natural gas service. It means we’re listening so we … See more
I moved my services on the app but they only canceled my services. When I called them to get my electricity started they assured me the electricity would start in the afternoon, however I went the weekend with no power. When I called on …
Homelessness Entergy All Years Ended Annual Updates quick pay boost books Registration on energy investments for Joint all in one for citizens and residents and first responders Isaac Williams Jr. Born 09/18/1970 Married to Trina Daniels …
A Public Works project has been going on the length of my street for over a year now and I have tried contacting Entergy several times about issues such as a leaning utility pole damaged during construction that is pulling wires away from …
J.C.,this power company has to rank at the bottom of the ocean of piss poor utilities. They still operate as an old bureaucracy, with the old mentality. There’s no impetus to change anything. Entergy is the reason all the old monopolies …
Entergy allowed my property manager to open an account in my name for an apartment i did not move into. Someone moved in, used power and did not pay. This all occurred while I was a paying Entergy customer in another apartment. After a few …
I have to bills home and my husbands shop,in June only got home bill on 4Th so called office to see what happened?Was told shop bill was mailed that day! Got shop bill on 6th in which I wrote may check out for both on same check with …
Absolutely horrible corporation. Horrible customer service that tries to find a way to get more money out of you than you owe. Saying that we have exceeded the number of payments on our account when I am just trying to pay the balance on my …
So people whine about entergy all the time but here is my story. Called. Sent out terry, within 45 mins, awesome dude who fixed us up super fast. Excellent experience. Terry was professional and prompt. So no worries from my end. Thanks terry and entergy!!
If I could give Entergy a 0 it wouldn’t be low enough. Trying to issue a complaint through the phone system is a joke. I didn’t think anyone could be worse than AT&T, but congratulations!! Is it possible to find that many people that could …
This is the most insensitive company that lacks respect for their customers. It should be mandatory that a courtesy call is made prior to their “workers” disconnecting services. You have no idea whats going on in the home such as a person …
Terrible company! Long story short my daughter had her SS# stolen by someone they used it to get electric turned on back when my daughter was a minor and still at home they ran up a 800$ electric bill so when she got her own place they …
Eight calls to resolving a billing issue still unresolved can not make a payment online Entergy says it is a BillMatrix issue and BillMatrix says it is an Entergy problem…. I would just like to pay my bill without taking off of work or paying their fees.
Attempted to report a active scam to defraud Entergy customers. Could not find a way to report to Entergy. Called Customer Support, waited 20 minutes to speak to a person. Could not understand, voice quality poor, then was told to call back in an hour, disconnected.
I shared a rental property with someone, now they’ve taken over the lease actually signed a new lease!… entergy is holding the occupant responsible for the tenant’s bill that’s not an occupant anymore . Refusing them of an account of …
I am discusted at how this company handles business and customers. My spouse was told that she would revieve a call from verification department within 24/48 hours of starting new account and low and behold…nobody contacted her. When …
I wish I could give this no stars. Horrible monopoly of electric services. Wrongly charged me over $500 in fraudulent charges and refused to take them off and if I did not pay it they would disconcert my lights.
Entergy is robbing us blind one small shotgun house with window units over 300 dollars every month with just tv and light over stove on from 100 dollars to over 300 dollars ridiculous 😣 …
Twice work orders were put in for someone to come to my address regarding electrical meter and twice the work order was completed without the needed service done which was to remove the meter lock for the electrician to view wirers inside …
Absolutely terrible customer service. After 5 calls, 2 trouble tickets, 2 “same day” visits (which never happened ) for power outage issues, they said they could dispatch someone the following day. Absolutely awful. Terrible.
Honestly, if I could give zero stars, I would. Entergy is exactly the reason you DON’T want a monopoly running a necessary utility. If you like long wait times, mass incompetence, and getting ripped off, you’ll love Entergy.
I had to call back 8 times because they hung up after they had put me on hold for a supervisor for a work order that they never showed up for and had been exelated. They have STILL not shown up! This company does NOT CARE about its customers just its money!
-1 stars. Entergy just stole $2,000 from our bank account. The previous charges were never over $200. When we saw the bill, we tried to stop our automatic payment, but Entergy said you have to stop automatic payments a month in advance. Many calls, no sol
Despite Entergy having made promises after Katrina.That Entergy was going to work with different communities in New Orleans to improve customer experience.It’s fifteen years in the making and service has dropped tremendously.Instead there’s …
Wish there was a zero rating, all the fees you are charging customers is ridiculous, storm restoration charges, fuel adjustment charges, but hey let’s still pay share holders dividends, and give our CEO a huge raise.
This company is robbing customers, we move to another unit on same street, all we want is to move service over, instead they just open another account and a monthly later, they send a new bill say you owe, new bill with deposit and plus old …
Entergy scheduled a planned outage for my area from 7am to 2pm during a Heatwave..after calling everyone in the book to complain about the outage they slipped and said that a new business was having lines installed..why should we suffer …
If I could leave no stars, I would! They are greedy, money hungry and heartless! They are raising prices that we can’t afford while paying their commissioners and CEO raises! Worst company ever and we are all FORCED customers bc they are the monopoly! This is disgusting!
Entergy charged me for usage for four months after Ida when I didn’t even have a meter or power pole. Now my bills are average four times higher than the average before the storm . They blame on the fuel surcharge but that should only be …
Entergy and it’s corporate CEOs and stockholders have a big Awakening coming for the future don’t think Jesus is not sitting back and just watching for Money is the root to all evil Just sit back be patient and watch Vengeance is mine thus said the Lord . Just like every other corporation God is still in control
Their app doesn’t work and they make customers pay extra because they refuse to update and maintain their own equipment. Stop charging customers for your own failures. Take responsibility and stop scamming everyone.
I moved my services on the app but they only canceled my services. When I called them to get my electricity started they assured me the electricity would start in the afternoon, however I went the weekend with no power. When I called on …
Okay
Hmmmmm
Good
Thieves.
Horrible , just horrible.
Goodnl place
it’s ok
Nice building,
Nice spot
Homelessness Entergy All Years Ended Annual Updates quick pay boost books Registration on energy investments for Joint all in one for citizens and residents and first responders Isaac Williams Jr. Born 09/18/1970 Married to Trina Daniels …
Energy is complete and utter trash.
Great place to work
Great place to work!
Great place to work.
Provide soon the cheapest power in the nation
A Public Works project has been going on the length of my street for over a year now and I have tried contacting Entergy several times about issues such as a leaning utility pole damaged during construction that is pulling wires away from …
Entergy should take instructions from Cleco or WST on Customer Service. There phone automated system is not Business Friendly at all. I
It a tall building with quite a ride in escalators and a security check in place.
J.C.,this power company has to rank at the bottom of the ocean of piss poor utilities. They still operate as an old bureaucracy, with the old mentality. There’s no impetus to change anything. Entergy is the reason all the old monopolies …
Not a bad place and company to work for.
55 minutes on hold and got disconnected when being transferred
Entergy allowed my property manager to open an account in my name for an apartment i did not move into. Someone moved in, used power and did not pay. This all occurred while I was a paying Entergy customer in another apartment. After a few …
I have to bills home and my husbands shop,in June only got home bill on 4Th so called office to see what happened?Was told shop bill was mailed that day! Got shop bill on 6th in which I wrote may check out for both on same check with …
Absolutely horrible corporation. Horrible customer service that tries to find a way to get more money out of you than you owe. Saying that we have exceeded the number of payments on our account when I am just trying to pay the balance on my …
So people whine about entergy all the time but here is my story. Called. Sent out terry, within 45 mins, awesome dude who fixed us up super fast. Excellent experience. Terry was professional and prompt. So no worries from my end. Thanks terry and entergy!!
If I could give Entergy a 0 it wouldn’t be low enough. Trying to issue a complaint through the phone system is a joke. I didn’t think anyone could be worse than AT&T, but congratulations!! Is it possible to find that many people that could …
The most hurabal company in America, abusing the customers and cheating them.
Been out of lights since 7 pm and still off at 1040 St Charles Ave. Its 1 am all of my food will go bad thanks🥺 …
You’re robbing us when we’re doing the worst. Thanks
Entergy knows they are the only option for providing electrical and gas service. Their customer service fully reflects this.
This is the most insensitive company that lacks respect for their customers. It should be mandatory that a courtesy call is made prior to their “workers” disconnecting services. You have no idea whats going on in the home such as a person …
Terrible company! Long story short my daughter had her SS# stolen by someone they used it to get electric turned on back when my daughter was a minor and still at home they ran up a 800$ electric bill so when she got her own place they …
I know I did they were ok it went smooth operator
Horrible Monopoly. Never accepts responsibility for their mistakes. Always overbills, then blames me.
Eight calls to resolving a billing issue still unresolved can not make a payment online Entergy says it is a BillMatrix issue and BillMatrix says it is an Entergy problem…. I would just like to pay my bill without taking off of work or paying their fees.
Attempted to report a active scam to defraud Entergy customers. Could not find a way to report to Entergy. Called Customer Support, waited 20 minutes to speak to a person. Could not understand, voice quality poor, then was told to call back in an hour, disconnected.
DON’T CALL THIS NUMBER IT IS A SCAM 🙄 …
Horrible company. We have the worst infrastructure in the nation. High bills.
I like to go to Entergy to pay my bill there the line not long at all in and out
I shared a rental property with someone, now they’ve taken over the lease actually signed a new lease!… entergy is holding the occupant responsible for the tenant’s bill that’s not an occupant anymore . Refusing them of an account of …
I am discusted at how this company handles business and customers. My spouse was told that she would revieve a call from verification department within 24/48 hours of starting new account and low and behold…nobody contacted her. When …
I wish I could give this no stars. Horrible monopoly of electric services. Wrongly charged me over $500 in fraudulent charges and refused to take them off and if I did not pay it they would disconcert my lights.
They are working hard to provide dependable service every day.
Entergy is robbing us blind one small shotgun house with window units over 300 dollars every month with just tv and light over stove on from 100 dollars to over 300 dollars ridiculous 😣 …
Twice work orders were put in for someone to come to my address regarding electrical meter and twice the work order was completed without the needed service done which was to remove the meter lock for the electrician to view wirers inside …
Absolutely terrible customer service. After 5 calls, 2 trouble tickets, 2 “same day” visits (which never happened ) for power outage issues, they said they could dispatch someone the following day. Absolutely awful. Terrible.
Honestly, if I could give zero stars, I would. Entergy is exactly the reason you DON’T want a monopoly running a necessary utility. If you like long wait times, mass incompetence, and getting ripped off, you’ll love Entergy.
I had to call back 8 times because they hung up after they had put me on hold for a supervisor for a work order that they never showed up for and had been exelated. They have STILL not shown up! This company does NOT CARE about its customers just its money!
-1 stars. Entergy just stole $2,000 from our bank account. The previous charges were never over $200. When we saw the bill, we tried to stop our automatic payment, but Entergy said you have to stop automatic payments a month in advance. Many calls, no sol
Extra fees added up to cost more than my actual energy usage. They’re a monopoly that doesn’t care about their customers.
Despite Entergy having made promises after Katrina.That Entergy was going to work with different communities in New Orleans to improve customer experience.It’s fifteen years in the making and service has dropped tremendously.Instead there’s …
This company is full of thieves. They’ve been robbing the people of Louisiana since the hurricane and karma will get them.
Wish there was a zero rating, all the fees you are charging customers is ridiculous, storm restoration charges, fuel adjustment charges, but hey let’s still pay share holders dividends, and give our CEO a huge raise.
This company is robbing customers, we move to another unit on same street, all we want is to move service over, instead they just open another account and a monthly later, they send a new bill say you owe, new bill with deposit and plus old …
Entergy scheduled a planned outage for my area from 7am to 2pm during a Heatwave..after calling everyone in the book to complain about the outage they slipped and said that a new business was having lines installed..why should we suffer …
If I could leave no stars, I would! They are greedy, money hungry and heartless! They are raising prices that we can’t afford while paying their commissioners and CEO raises! Worst company ever and we are all FORCED customers bc they are the monopoly! This is disgusting!
0 stars!!!!!! Made me choose one. Paying for repairs due to Entergy’s lack of maintenance through the years. Absolutely the worst company EVER!!!!!! …
Entergy charged me for usage for four months after Ida when I didn’t even have a meter or power pole. Now my bills are average four times higher than the average before the storm . They blame on the fuel surcharge but that should only be …
Entergy and it’s corporate CEOs and stockholders have a big Awakening coming for the future don’t think Jesus is not sitting back and just watching for Money is the root to all evil Just sit back be patient and watch Vengeance is mine thus said the Lord . Just like every other corporation God is still in control
Their app doesn’t work and they make customers pay extra because they refuse to update and maintain their own equipment. Stop charging customers for your own failures. Take responsibility and stop scamming everyone.