To serve automotive dealerships within the Florida and Georgia territories with premium subprime loan offerings, innovative thinking, and strong communication throughout the financing and servicing process.
| Friday | 9AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
2700 W Cypress Creek Rd Ste A101, Fort Lauderdale, FL 33309
(Translated by Google) Very good staff treated me with kindness..🤗🤗
(Original) …
(Translated by Google) So very bad°° the attention is bad, it’s the worst experience I’ve had in my life!!!!! …
(Translated by Google) The worst experience, PATHETIC attention, they charge you even for a FedEx envelope that you yourself have not asked to be sent, almost a year and a half paying for a car and they never report you on credit… but the …
(Translated by Google) I have not had any complaints from them, they treated me excellent. Rather, thanks for the opportunity, I hope to take it perfectly along with the financing. Greetings! …
AMAZING CUSTOMER SERVICE !!!
The worst service ever !! Custumer service is terrible !!
They are rude, bad costumer services, old school payment methods, 1 star is too much for them
No customer service, no management, the worst service I’ve seen.
I wanted to say THANK YOU to Equity Auto Finance for giving me a chance to finance my vehicle when every other bank DECLINED!
Awful experience, bad customer service… you can’t even meet face to face with them. wouldn’t recommend them at all!
try to find another finance company to finance your car due to this people are the worst ever.
Super bad customer service. As of now I’ve been trying to comunicate with them , its been 2 hours and no one answers the phone.
The worst service ever! Customer service is terrible! Worst company ever.
Stay away!!!
Good company to have your car financing with..
Very easy to work with this company. Excellent customer service.
Smooth onboarding loan approval process thankful to be approved for a new family reliable car
Great very helpful and informative financed a vehicle through them it was a very smooth process
This company is great! they work with you and are in open communication wit you
Hi this the worst auto bank you can ever get don’t get any loan from this bank if you can call it bank they treat you like garbage after you sign your contract I can tell …
Sasha is the best🏆 Very helpful
, So professional × times 10= 💎💎💎💎💎💎💎💎💎💎👏👌 …
I have a negative item on my credit report from this company I do not know how this is possible as I’ve never even heard of this place nor have I ever had a loan with them tried to call many times and figure this out no help
Helped me get a bigger and more reliable vehicle for my family!! Very helpful and great communication! Thank you for all your help!
I had a really good experience overall, Gustavo and Rebecca helped me a lot, with a insurance claim, thanks!!!!
They are a scam they make u pay for a car that they will eventually take from you..even if you dont owe them do not deal with them at all
I hade a bad experience with this company
They create new issues to their customers and let them figure it out by themselves. I’ve never seen something so unprofessional in my life.
Great customer service which makes me feel like family. I can never repay them for believing in me and giving me an opportunity at financing my Truck.
Do not finance through this company, they charge interest over interest.
One of the worst companies!! They never answer the phone and they’re rude as hell when they do answer!! When I’m able to refinance I’m getting the hell away from his company!
Equity Auto Finance has helped me with the financing for my 2011 BMW 328i 3 series. I would highly recommend them for your next car purchase.
These people are so rude so fast to hang up they offer no kind of deferment for people having any kind of hardship which in all my years I’ve never heard of they don’t even try to help pages are fast to hang up on you they really need some federal agents
Paid off my vehicle after 5 long years! Equity is strict due to special financing but as long as I always communicated with my account manager and learned the rules it was great
I have had a loan with Equity Auto for 4 years and never had one problem with this Company, Im trying to get another loan with them rite now since my loan is about to be paid off. Thank You.
5 STAR COMPANY.
This company is horrible, it seems like a scam how they take ur card info with no proof that u paid they tell unit wail come in the mail. The customer service is horrible as well I don’t know what kind of training they took to get this job …
DO NOT USE THIS COMPANY. I AM A CORPORATE DEALER. Called in and guy could barely speak English and wouldn’t get me to a manager. My customer put down 30 grand and then they robbed the car from her… Shame on these people
Im a current customer of Equity Auto Finance, and im so well pleased with the trust they’ve deposited in me. Im very happy with the customer service and their ability to go above and beyond. Thank you team Equity
I was recommended by a friend and it was one of the best decisions I’ve ever made. I’m glad that I’m getting my second car through them next week. I can’t wait. 🤗 …
Nailea is an amazing account manager. Great customer service, so friendly and professional!!
The building is located across the division from the property next door.
I’ve had a loan with Equity and they are great, from the moment my financing started to the day it finished. Everytime i called there was someone there to help, someone to assist with a friendly voice. …
Margie is very unprofessional upon first initial phone call she left a message within 10 min left a demanding rude text she reached out to my references after we spoke and identified me a Him when clearly I’m A female then asked me to call …
They never answer the fone , I have tried call to pay my car but so many calls and nothing, from the website is the same.
Has been a Bad experience. as soon I can will refinance with another company.
Tremendous experience, treats everyone like family. Today was my last payment. Very exciting but sad at the same time, because I already miss them. But since we’re family now I’ll visit them until next time I am ready to get anew loans. …
Hallo ,l have financed my car via Equity Auto Finance and can only recommend this company,everything has been done quickly and easily,whose employee Kathy was always nice and helpful on the phone and tried to answer all my questions .
Were should I start I have made the payments on time with them receive the last payment call and they told me to call 3 weeks after the payment its process to take gps out of car called just to find out I had a balance of 3.50 when ask …
This has to be the rudest company on the planet, called in to make payment, dude hung up on me after taking my credit card info and never said a thing about recieving a receipt! So shady when you call in, everyone is abrasive and evasive. …
Equity Auto Finance has been wonderful. They have worked with me through the pandemic, and are always super nice and helpful whenever I have to talk to them. Would definitely recommend Equity Auto Finance to anyone.
Everyone here is nice and courteous. They greet you with a smile and if there is a problem with your account, they let you know before the matter gets worse. They also are willing to work with you if an emergency situation does come up.
This institution has a fine line of work. Such great organization, and customer service, I’d definitely be willing to work with this company again.
For my first time experience talking with Mrs Kathy was a very good experience. Professional but friendly she took the time to give me all the informations I needed. I would recommend her help to anyone because she did an awesome job.
Thank you Mrs Kathy(from Mélissa)
Purchased a car from dealership and was matched with Equity auto. After making payments for about a year now of more than $400 every single month, I asked them so many times after 6 months into it how much the price has been reduced to, but …
They change there payment system not allowing us to pay our account and charge late fees,, bc they do not return calls on a timely manner.. after 2 1/2 weeks , calling 3-4 a week. I get a unprofessional call tonight, asking for my phone …
During the pandemic they repossess my car twice because I did not get paid on time to pay my car. I sold my car at the beginning of November because I did not want to deal with this company, today is November 24, 2020 I over paid them …
Equity Auto Finance is full of gracious people who I’ve had the pleasure of dealing business with! great customer service, great team, very helpful and always answered any questions I had. I see some negative reviews about how they …
The absolute worst experience. I am a wounded warrior on a fixed budget. I got approved for a nice truck I could afford. After 5 weeks of them harassing my references, making me put a GPS in it and them lying to me, they told me I wasn’t …
When I first got the loan they first harassed my references. When the references didn’t answer they wanted me to call my reference and ask them to answer the phone. They threatened to void the contract and full balance would be due …
Speaking with Mrs Margie for the first time was a great experience. She was professional but also friendly, and she took the time to provide me with all of the information I required. Thank you so much, Mrs. Margie.
Worst Company ever. Please keep yourself far from this horrendous bad educated people. They are rude, they just harassed customer over the pay. Also they work like scammers, terrible experience. Be ready to heard from them that they are …
This place is unprofessional and rude. Phone calls are ignored or if you actually talk to someone they blow you off. They have you to the point you are mad and just want them to come get the car. They charge late fees and swear every check …
Company didn’t discriminate against me for my past Repo nor Bankruptcy thankful for the approval I received on my new car after visiting 4 different dealers.
I recently bought my new car & used equity auto finance. Their the best. All the representatives from account managers to insurance managers they are all very pleasant and respectful. Thank you for your services.
I finished paying off my car, and equity kept taking money out of my account for 6 months.
I was getting the money back but over the course of having to wait a month for a …
Margie made sure to handle everything for my account as quickly as possible and she was very patient with me when it came to sending in a few things she needed. She also helped to make sure I understood my options as far as handling my payments and answered any questions I had.
Margie is a pleasure to work with. She is highly responsive and extremely helpful, and comes highly recommended.
Kathryn was very courteous and helpful. She did answer my questions. I look forward to a good working relationship with Equity Auto Finance
So I’ve been making payments for two years and haven’t had help setting up my zelle to make payments without the 15 dollar charge.Delfina went above and beyond to help me set up everything and I’m now saving money. THANK YOU GIRL!!
Do NOT Ever use this company to finance your vehicle. They do not follow the procedures or laws in the state of florida that they committed to do so when obtaining their license. You will lose money, and time dealing with this company. Run!! This is one sorry company and the management is lacking management.
Hello to all whom it may concern,
Today I was going through hell with equity auto finance stating I missed a payment for august and they were adamant about it. I pulled up my statement and had …
This was my first time dealing with Equity, and they were awesome in helping me to get into the truck I wanted when Noone else would finance me. Then following up they were great at explaining the details of my loan and wanted to make sure …