Erie and Niagara Insurance Association is a small and progressive insurance agency.
| Friday | 8:15AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:15AM to 4:30PM |
| Tuesday | 8:15AM to 4:30PM |
| Wednesday | 8:15AM to 4:30PM |
| Thursday | 8:15AM to 4:30PM |
8800 Sheridan Dr, Williamsville, NY 14221
Been working with Erie and Niagara for a while now and they are great. They are super responsive and are willing to help with whatever. Always recommend!
Great experience when I had an unfortunate meeting with Mother Nature.
I have worked with this company for many years. They are very responsive and easy to work with. Would always recommend this company.
Highly recommend
Friendly staff
Great service!
Good rates
Great insurance company
Great insurance company to represent!
would not recommend
Had them for 20 years. Came out inspected our property not the house. Then they cancelled us
This insurance company is negligent in taking responsibility for legitimate claims and professional accommodation to their clients.
The best insurance company when it comes to paying claims
Huge cones. Ordered a large. Charged for a large. They made a small on error. Took it anyhow, but huge!!
Great insurance company.
Hopefully you don’t need to make a claim because you won’t get a call back for quite a while.
Like pulling teeth to get a claim paid. Don’t take my work for it , read the other people’s reviews on Google & Facebook before you deal with this company.
Why is there a $700 charge on my credit card when I’ve never heard of this company before I don’t even have a car
I’m military and My house was broke into while I was away. And if it was of value it was taken. At least about 18k. They told me I wasn’t covered because my house was vacant for over 30 days while I was in training out of state for 45 days
Terrible service and they don’t care one bit about their customers. They can’t even be courteous enough to provide a bill so you know when or what to pay, they will just not send one and then try to drop you for non-payment or stick it to …
Worst insurance company I’ve ever dealt with. My home burnt down on December 10, 2017. To this day we have not been reimbursed for anything! Their license to do business should be revoked.
My father had them as insurance and water pipe burst while he was on vacation last year and over 100,000 gallons of water leaked and froze in walls. Entire house has mold and water damage and insurance refuses to pay. Absolute worst customer service. Do not use this company.
We have been with Erie niagara for over 20 years. Never filed a claim. They recently came out for an inspection inside and out. Not picked everything. Why does galvanized pipe in a house have on my fire insurance????
They threatened to cancel me because I did not pay the bill they never sent. They have done this 2 years in a row.
Filed a claim with them for a DEAD tree branch falling and striking my vehicle doing over 2100.00 in damage. They out sourced to a independent adjuster who came and took pictures of the wrong car without notifying me that he was coming. …
I have worked with this company for several years and have always had a great experience when needing assistance. They are professional, courteous and easy to get ahold of. 100% recommend
Great insurance company to represent and work with!
My father had insurance underwritten by Erie & Niagara Insurance on the family farm that I inherited. There have been two outstanding claims for well over a year that I have yet to get any official response to. One of the claims was for …
Signed up with them for home insurance. They botched their assessment and weeks after I paid a down payment they asked for significant more money on the premiums… Because they screwed up. Very unfair, backstabbing company. You make a mistake you don’t make your customer pay the price. Horrible business model.
great home rates and very easy to work with!
I will not be renewing with E&N INS. Tired of them receiving bills with a due date less than 10 days. Then get a cancellation notice in the mail before I even have a chance for the payment to get there. Very poor business practices, I would hate to need them if I had actually needed to file a claim.
This place is a joke. I had a claim that should have been covered fought it as hard as they could and didn’t pay out had to come out of pocket for it after just moving into our new house. Needless to say I will be taking my business else …
*A GHOST COMPANY*
I signed a premium with this company for value A… (Thank God I paid it in full …
I’d give 0 starts if Google let me. Awful customer service and they have no idea what they’re doing. My policy has been canceled, changed, and reinstated 3 times in a month – non of which I asked for. …
I had underground utilities covered on my homeowners insurance and I had a leak in my main water line 5 days after closing. They denied my claim and then canceled my insurance for trying to claim something that I had in my insurance. This company is a joke. They never respond to you or answer their phones, very unprofessional.
Please do not use Erie and NIagara Insurance. They have been handling my claim for over 9 months. We are down to the nitty gritty portion of the claim and I have not heard back from them in over 45 days. This place needs an inquiry from …
Amazing carrier to work with! Knowledgeable and professional, 10/10 recommend.
If you are insured with Erie and Niagara, I would urge you in the strongest possible terms to find yourself a new insurance company. Perhaps Erie Insurance or, if you are eligible, USAA. Erie and Niagara would not answer the phone or return …
I will be switching insurance company once the year is over. It’s a joke getting ahold of anyone about your claim!! I have called and texted my insurance adjuster many times and never get a call back!!
I recently had a claim due to the storm and I was very pleased with the professionalism and responsiveness by everyone at the company. My check arrived quickly and beyond my expectations!
Erie & Niagara has been one of the easiest and most professional companies I have done business with. Policies are easy to understand, and they are quick to resolve any issues you have.
I’ve had them for four years never had filed a claim had trees break,well pump go up appliances go up never filed a claim. Until this year. June 16th 2022 at 2 am my house caught fire and burnt. Pretty much a total loss. ,10 foot hole in …
Literally an insurance company that is a legal scam. They take your premiums. They advertise the lowest rate which they have, and that’s because when you make a claim they will never pay out anything. …