Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
I’ve been a patient and caregiver for my spouse, Erlanger people from the top to the bottom do their very best to patients. They treat humans with dignity, being a 2 time ALL and AML stem cell survivor. I will continue to promote them, ALL YOU HAVE TO DO IS ASK.
I was just refused any treatment whatsoever in their emergency room, strictly on the basis of being a disabled us army veteran wounded in Korea. Unbelievable!
Excellent surgeons and staff. It’s a level 5 trauma hospital so usually a wait. Helicopters coming in all the time, ambulance after ambulance. However, if your sick, injured, or need a procedure then you want to be here. They have a children’s hospital also.
I would not rate one star !!. They have tried to make my son do things he don’t want to do so I am gonna hire a attorney and this place will never be opened again ! And they better return my son
No pillow, no water, no food, no friendly people. Nurses avoid you like the plague. If I could sue for negligence, I would in a second. My visit was the worst experience in my life. Never if you have a choice go to this hospital. If you miss the exit for Chattanooga, consider yourself lucky
I understand times are difficult but most of the staff that my family has came in contact with is very rude won’t let us check on my grandmother even if we have the code telling us we don’t need to call every day when visiting icu/trauma …
Very stupid that you have to pay for parking, and you can’t get a validated ticket for a post-op check up. I know it’s only $1.00, but I think that it’s asinine considering they just got thousands of dollars out of the insurance company. …
My husband had a hemorrhagic stroke and had to be taken there. From ER he went to Neuro ICU. The 2nd day he was there, they were going over his medical history and said he had hep C which he didn’t. The doctor said it was a mix up in ER. …
We stayed at this hospital for a total of 18 nights. We were in the Neuro ICU on the 4th floor, the 9th while we waited for heart surgery, the CVICU on the 4th floor, and cardiac step down on the 4th floor and had an excellent experience …
Horrible experience for the second time! I was brought in by ambulance last Tuesday around 1PM. My blood sugar was over 500 and I’d been vomiting since monday morning so I was so severely dehydrated they all had trouble putting in an iv …
They treated me like a drug addict and I came in for asthma related bronchitis! All the nurses talked about me like a dog where I could hear them and even called the receptionist to tell her about me. she made a comment to my face. I believe that is illegal. I could easily afford a lawyer!
Well first off my wife was not given the opportunity to relieve herself for 12 hours.From 6:00 am to 6:00 PM. She had a shoulder replacement. After her surgery, I requested help and was told it was not protacal. That the rehab. person had to be the one. She finally wet herself. Shameful.
We have had a horrible experience. We were transferred herr after a mild stroke. We sat in the er for 30 hours. Then we wanted 3 days on an mri then only to wait until 30 hours for a Dr to read it of the 15 doctors we have seen over the 4 days, we haven’t seen the same one twice. We still have no answers!
😡😡 were should I start I arrived there at 2:25am to check my wife in, cause her Grall bladder messing with her really bad to the point were she can’t move …they took her urine then an hour an a half later they took her blood so now I’m …
They have nurses and techs that treat people with compassion and respect. Made another visit the following week and had a nurse tell me if I didn’t like my job maybe I should find another one. She has no idea what the lady I care for and I …
I took off work at lunch to take my wife to the ER because she was hurting with stomach pain and dehydrated. We arrived at 2 P.M. and I am writing this as I sit in the lobby at 10:30 P.M. and the only thing they have done is take blood from …
My husband’s brother who is mentally and physically impaired was admitted and no one informed us that we would need a security code to get any info on his situation. So next day when we were 30 miles away and at work, they said they could …
My Dad is in Erlanger on 3rd street. Transported by ambulance on Saturday night August 26th. He is still in the ER tonight which is August 28th with the promise of a room. I don’t appreciate the sorry service he’s getting. The breakfast …
Not enough staff!! And the ones look like are still in high school. Very poor bedside manor!!
There two days spoke with the doctor less than 3 minutes 😡 …
This is our only choice for medical treatment. Where we were born, were we’ve worked, were we believe. My entire life I’ve been coming here because they work. The best in the city.
Worst medical care in the entire state of Tennessee the nurses couldn’t possibly care any less they have no compassion for human life and even the management wouldn’t help in my situation I will never visit this hospital again and if you have loved ones that need medical care I suggest you find another hospital
Worse ER care ever, no beside manner they told me my dad wasnt an emergency well hes unconscious so yes he is and was brought here by an ambulance and after 24hrs in the ER, we find out hes gotta have emergency brain surgery, once out on …
I rating one star because it doesn’t go any lower, my wife has been laying in er room for 4hrs now in pain, we haven’t seen Dr but once nurse not much more. She has been back from ct scan an hour now and they haven’t even been back in here to hook her iv fluid back up yet. This has been the worst visit to an er ever.
Great doctors, very sweet knowledgeable nurses, the valet parking was wonderful and very helpful with my daughters wheelchair. Overall a great experience.
I was transferred by another hospital intubated by EMS. Been here 3 days off the vent now and they can’t tell me what wrong they walk away from you when you ask for help.
I wish I didn’t have to give 1 star but that’s the only way you can write a comment. I became sick last night this morning I called to try to get an appointment and I got the run around at my primary doctors office, so I decided just to go …
If it were possible to give 0 stars I would. Waited in the ER lobby for 1.5 hours with a decreased respiratory rate and difficulty breathing due to an allergic reaction. I had to self administer epinephrine while waiting and finally decided …
Time to vent about Erlanger Hospital in Chattanooga.
Nurses and staff In this hospital are the absolute worst. After 45 minutes and two calls for a pain med that was already 4 hours overdue, Sonny’s night nurse …
Absolute worst ER experience ever. Was brought by ambulance where they called asking for a room over the radio. Of corse they said they had one and lied. I sat strapped to a stretcher for over two hours and all they gave me was a Lortab. …
Wow I will never use this emergency room!! Sitting here with my mother there drawing people’s blood sitting in the waiting room. I watched a guy come in with a huge gash in his head only to be sat in the waiting room still sitting here 30 …
Everytime we came to visit our grandmother..She was soiled and no one had checked on her. She said she had to yell because the nurse put her call button behind her in a basket… And sure enough it was there!!!! They were highly under …
I had a terrible experience I simply wanted to speak with the NP and requested to do so via a male nurse working that day, my Lord it was as I had taken his wisdom teeth out. Nasty attitude#walkedoffasIwastalkingtohim. I politely left the building
The BEST Hospital! I went to the ER on Sunday with my Gallbladder Attack. I was treated wonderfully by the Staff, Nurses, & Doctors & all aspects of the Hospital. I was giving something for Pain then I received a Ultra Sound & it showed …
I see now why people in Chattanooga would rather go to Memorial or Parkridge. Absolutely the worst experience, even worse than the last time we came through the ER. Been here 4 hours now and the lack of personal attention and compassion …
Nothing about this place is decent …well, except for a few of the nurses. My mother has been here for almost a week now and the nurses are more than dumb. Some don’t even know how to work the beds. My mom keeps pushing the button multiple …
Went down in a lot of pain and after a hour and a half I got up and left never seen a dr they put me in a little room and never came back to check on me and my wife asked 6 different people and no one ever came in so I left went to park …
The woman who ran the front desk around 80 pm was very rude. I walked up said I was having chest pain. She yelled at me to sit down. I told her I had two previous heart attacks. She said and?? Sit down! …
I worked at this hospital and was a patient. Will not disclose my position but terrible staff. All the nurses are whiney and complain about the most miniscule things. The security can’t keep it employees to save its life. Leadership is …
My mom had emergency surgery with the obgyn oncology specialists. She was treated with such respect and the staff was genuine and kind. The nursing staff were some of the nicest I have ever encountered. I am so grateful.
Being a registered nurse of 32 years I am fully aware of our Opiod epidemic however its disheartening to know that sterotyping takes a modest seat during the process of evaluation and treatment….disappointed as I am traveling here with my …
The care has been good but it’s taking forever in the ER. Been here since 9am and it’s now almost 1. I realize Saturday is bad for going to the hospital but it’s getting ridiculous.
I am currently in this hospital. Since my arrival, I waited 2 hours to be acknowledged. The nurses rarely come around and check on me. When I call for a nurse it takes up to almost 2 hours for them to see what I need. I am stunned by the …
I’ll start by saying most of the nurses were wonderful. The doctors seemed unprofessional and uncaring to me during my 5 day stay, which should have been 4 at the most, but I had to stay an extra day because the doctors literally forgot to …
I had surgery Thursday and was my first surgery I every had and I was scared and my Dr and the staff made it easy they was all very nice and took really good care of me
The staff were all knowledgeable and encouraging. We had a lot of people coming in our room to see how the level of care was. My husband and I had a wonderful experience there if it weren’t for my birthing situation. They treated us very …
I was able to only come in the very late evening and leave in the early hours to visit and had no bad experience at all to put the check in after 9 on the first floor was a little long and kind of ridiculous but you know they’re just doing …
My husband had surgery on Oct 16, 2018 an everyone was so nice in surgical associates but when he got admitted on the Orthopedic Floor which is floor 6, was a horrible experience we had a few very slim few good nurses, but will never use Erlanger again for nothing, next time it will be Memorial Hospital.
Was sent to Erlanger Hospital from Starr Regional in Athens when they could not find what was causing my internal bleeding. I was placed in the trauma unit for three days. …
I had to have surgery here and every single nurse, doctor, technician you name it was very nice very helpful and great I would 100% recommend this hospital to friends and family they were great!
From the time I walked in until I left, I observed upper hospital management picking up empty cans left in ER waiting room, The sign in desk morning shift could use a little more training, but the Dr’s were as they have always been top …
This is the absolute worst hospital I have ever been to. The entire staff needs to be replaced. Every person we have encountered lacks all compassion! We had to literally stand OVER 12 hours watching my 25yr old sister in law in a comatose …
The hospital lacks communication… most the nursing staff is great but I found few on nights that could careless… when it came time to do my induction … it didn’t happen as scheduled I believed it was because I have been admitted to …
Went to the ER on Saturday morning @ 6am due to a sharp pain on my left side. The pain was to wear I was hollering , I sighed in & no one ever acknowledge me or looked at my name on the sign in sheet. My husband had to go ask for help due …
I only see 5 stars to rate with here but there should be a minus star to select. I regret that we were sent to this hospital. It would take too long to give specifics but my husband was transported by ambulance to Erlanger from Georgia …
Dr Sara Connaughton, ER physician has openly mocked individuals with Autism on social media. It’s extremely baffling and disheartening that Erlanger Hospital would allow this discrimination to go on. To do such a thing and call yourself a medical Dr is horrendously disgusting.
I give one star for this place and that is for the doctors and team that met my husband as he was coming out of the ambulance with a stroke. After the initial treatment he was closed off by a curtain and forgotten about. 40+ something hours …
This is a horrible hospital. Families are treated rudely and lied to consistently. I’m not sure if they care at all about their patients but they definitely treat the patients families horrible. I’m very sorry for anyone who has a family member at this hospital.
The staff here do not communicate to each other or to the patients. They will send as many doctors as possible into your room, so you get a bill from every last one of them, yet NONE of them tell you anything or even discuss any of the …
That is the worst hospital, they let my son get dismissed without cleaning his face of dry blood after he broke his nose. They didn’t care that he had dry blood and dirt all over his face. Will never go there again.
My SO had an extremely rude nurse that said I couldn’t stay over night with him while the other one before her didnt mind and knew it would be an hour and half ride back home and I’m his only way home not to mention he wouldn’t be able to …
I wouldn’t go back to the E 3rd street Erlanger even if I was dying. Horrible horrible horrible service. Two of the staff members were horrible. One kept from making eye contact with me as if she didn’t want to help me and another had a …
I was in Erlanger hospital for 3 weeks and one day after my 5 bypass surgery and 2 arm surgery’s and they was all great to me and I appreciate every one of them my heart doctor and Dr Doty and I love each and everyone of them
Worst experience in a hospital ever! They shouldn’t even be allowed to practice medicine. They didn’t touch me or even tell me what they diagnosed me with, and when I asked them questions they said I don’t know.
Going out of there way to kerɛ ever one safe for the paitoin,employes ,an people comeing to pick up are drop off paitoin my pragya and my thanks go out to all of them at ealanger hosptal thank you to all the dr..nuris an ever employes for …
Wait time ridiculous!! Had to call admin just to actually have an MRI done on my husband. He couldn’t walk and has a back injury told us there wasn’t nothing they could do. ER staff and Dr’s are so rude and don’t smile. Very unfriendly. Broke confidentiality .
Worst hospital, care, drs, and all staff from nurses to cafeteria workers were horrible! Mean, hateful and they could care less about the patients and visitors. Worst 6 weeks of my life! I would never send anyone there for even a cold. The e.r. is even worse! All around bad bad bad. I’ll never go back there again!
If I could rate it a ZERO….or negative number I would! I was only seen by a nurse…who w/out any exam of ANY kind diagnosed me w/something he “said” he had for 30 years. He managed to get some unseen doctor to sign off on …
everytime i call this place the person who answers the phone has a smart mouth . if you dont like your job go get a new one . then i recieved a callback from someone from erlanger and they didnt even leave a voicemail so i called and the lady didnt even try to help me i hate this hospital i will never go here again
Out patient surgery, don’t make me an 8am appointment just to have me come sit in your waiting room for over an hour and a half!!! Very vague directions on how to get to where I have to go and if you don’t mind I’d rather NOT have anyone drive my vehicle!! No choice in valet or not. Horrible experience!!!
Garbage. Can’t be with my wife to discuss surgery options. Made me leave. So much for team decisions. 1 star is the lowest it’ll let me choose, otherwise it would be zero stars.
Unless your looking for your drug fix! Do not go to this hospital. The staff is fairly friendly but you will only get treatment if you pass out in the floor, come in by ambulance or by waiting 8-24 hrs. This is not my first bad experience …
Friendly staff and very helpful. Would give 5 stars but some stuff happened and made our experience a 4 star. Still a very great hospital… Highly recommend…
Trash customer service went to see my see grandmother I understand covid and the hospital being full but there is no reason not to have empathy lady at the front desk send the guards to put me and my mentally challenged aunt out of the waiting room thumbs down trash.
My friends and I we’re recently taking to be treated at for a car accident that we we’re in, and i.must say this was one of the worst hospital vists we have ever encountered. Very rude staff, no one wanted to “listen to understand” what …
WAS DENIED SURGERY BECAUSE PATIENT HAD NO INSURANCE! FRONT DESK NURSE WAS RUDE AND NOT WILLING TO HELP! MY FATHER IN LAWS BOSS WAS WILLING TO PAY FOR THE SURGERY! YET THE NURSE AT THE FRONT WAS NOT HELPFUL AT ALL! I WILL BE SEEKING LEGAL HELP!
-5 stars 6/21/2016 from 8pm until 9:20 pm
what kind of hospital treats people like this one did tonight. I have been calling since 8 pm trying to get the emergency treatment. I am in severe pain and they cannot answer one stupid simple question. I will be
They saved my husbands life. Dr. Wiisanen, and his dedicated cardiology team, went beyond what anyone would have been expected, and we will be, forever grateful, to all of them. Thank you so much!
Worst hospital stay I’ve ever encountered In my whole entire life… Very unprofessional and not hospitable by any means. I wont ever be coming back in the future
This place is one of the slowest hospitals we have ever been to , they have some of the most rudest nurses and Dr. It’s unreal . The er part doesn’t have rooms they sit you out in the bhallway where everyone can know your business and information.. they wait to long untill the problem turns into something they cant handle
My husband was admitted for 6 days and had a wonderful staff of doctors, nurses, and techs. They treated him very well and never missed a beat when he needed them. Thank you for taking excellent care of him!!
Over our many times dealing with this Hospital we have never had a bad experience. Always smiling and helpful employees. The nurses treat you polite, and the Dr’s are honest and treat you like a human being. We drive by 2 hospitals to go …
I just don’t understand the training for these sub par security guards. The way they talk to customers is very rude. I get it this place is busy, but Walden Security Guards need training. If you would like, I could conduct it. Just crazy. And they weren’t even talking to me just an older lady. Very very rude.
Set here a ridiculous ain’t of time is like they time you out instead of treating you plus I’ve sat in the waiting room the whole time about to leave because this is ridiculous
My dad is in sternbergh neuro icu for a stroke. He has been fortunate to have a lot of wonderful doctors and nurses(abby and jensen specifically), however, the night nurses are awful (cassie and kirby to be specific). They are not open at …
This hospital was an absolute nightmare from day one not because they were understaffed or anything like that just cuz they were completely rude completely unprofessional bringing in several interns who are extremely rude and extremely …
We had to sit in the ER waiting room for 4 hours and when we kept asking what was going on they put us in a consultation room and said the Dr will be with us in a minute. Well almost an hour and a half and we are srill waiting. This is the worst hospital we have ever been in.
The one star is strictly for the ER staff. They have been rude every single time I’ve been here. If you can’t be friendly then IMO you shouldn’t work at a hospital!!!
My son has been hospitalized since April, 2020. They have treated him with kindness and respect. His treatment has been the best! I couldnt ask for abetter hospital to tend to my son’s medical needs.
Giving a 5 Star review to boost the ratings because this is an amazing hospital and a bunch of Karens on here giving 1 star apparently do not know how a hospital actually works and doesn’t realize they can’t expect everything to be perfect all the time. Y’all are doing amazing and you’re appreciated, keep it up!
I had the opportunity to wait in the Er for over 9 hours without seeing a doctor. I am still waiting for care in the waiting room. The person at the front desk has called me the wrong name and told me I was going to be admitted. After …
I’ve been hospitalized twice at the hospital. I received the best care I could ever want. The doctors, nurses, techs, everyone provided the experience. Excellent hospital!
Nurses and doctors are great. The nursing staff are concerned people who care about you and are very knowledgeable. Thank all you guys. Especially Jackie and Donna.
The trauma ICU nurses, the ICU nurses, the trauma doctors, and the pulmonary doctors along with the respiratory therapists saved both of my parents lives on multiple occasions and we are so blessed they were life flighted to this facility! Thank you all ♥️
This is a great hospital, the staff is great and the doctor I see is the best. But the restrictions they have, are the worst. No visitors. Really? No more mask also
Worst hospital my granddaughter was in. The hi risk unit she was in was the worst. The nurses wouldn’t change her IV’s one was leaking and the other one had blood going up the line. When she ask to see her doctor. The nurses wouldn’t go get …
My son was brought to erlanger fighting for his life from a motorcycle wreck, 8 days later he is headed to rehab. The Edmiston family from fayetteville, tn couldnt be more blessed to have had the dr and nurses at erlanger save our child’s life and we are forever grateful.
Hands down the best hospital. It might not have the best hospitality, but they will sure save your life. A hospital shouldn’t be about fluffy pillows or good food, it’s about the knowledge and level of care they can provide to get a pt better and back home with there families. Thanks Erlanger for always saving lives.
I’ll be admitted no where else no will I ever have surgery anywhere else in this area, including Nashville or Atlanta. I’ve instructed my family if I’m unable to speak for myself and you can’t get me to Erlanger, let me go. Pass the other …
Went to pick a patient, hospital had us running around trying to find where THEY had told us to be to pick up patient! We were at the place they told us. But then kept sending us other places. …
I love erlanger, I did have a sister die here from brain anyerisum but they did all they could for her, also list a grandbaby here they did all they could for him as well he was born 1lb 7oz his mom had preclamsia an went into labor way …
On 2/9/2018, I had the absolute worst experience of my life. Had I known, I would have traveled any distance to go to another hospital but I am from out of state. I was having severe abdominal cramping and nausea. I arrived at 330 and did …
The doctors have been great. The ER staff are rude. They have gone 2 hours without checking on me. They haven’t given me a buzzer. I have had to yell over and over to no avail. Good thing I am not dying is all I can say. They are giving me …
The doc called an ambulance to bring my father to Erlanger for stroke symptoms. He has been in an EMT stretcher in the hallway of ER for 24 hours with no hope for a room.
Brought my girlfriend into the errand with chest pains and shortness of breath, came in at around 7pm, it is now 1am. Still haven’t seen a doctor. And when we did get a room we found used urinals on the floor.
My mom has been in MICU here since November 26th and is still here at this present time. She is slowing improving with baby steps day by day from pneumonia that actually caused her heart to stop. We are very thankful for the nurses and …
I picked the worst time to have an accident with my table saw. Friday afternoon. Went to the local hosp ER who transferred me to the L1 trauma center at Erlanger Baroness. Arrived at 9:45ish. Saw the ER doc and the hand specialist. Then the …
If I could give it a zero I would. I came to the ER per my PCP instructions with appendicitis. I have waiter over 4 hrs at this point and all they will say is we are covered up. I should have been told that when I arrived and sent to …
Just about half the staff, weather medical, reception, cleaning, cafe, or security. Are rude as can be. This does not take into account the frustrations of being stuck waiting in a hospital especially at this time. Manage a large volume of …
I was admitted to Erlanger after suffering a horrific knee injury while hiking on Lookout Mountain. For the most part, I couldn’t speak highly enough of the compassionate care I received. I was later transferred to Siskin rehab hospital. Update: Re-injured my knee. If you have to go to the ER, prepare for a very long night.
Please reconsider your visitation policy!!! I understand the idea behind it, however, it is putting more strain on Nursing Staff, Patients and Families. Is it really helping to control community COVID? NO! Is it really helping to control …
Nursing staff is superb. Gastro surgeons are superb. That said Discharge process is unpardonably slow, been waiting for 7 hours now. And cardiology, for the most part, doesn’t listen to a thing you tell them. Several tried to give husband …
If I could give a 0 I would. I was at the Labor and Delivery last night because I have a severe UTI. She was going to give me IV antibiotics BUT was gonna give me an antibiotic that was on my allergies list thank God i stopped her from it. …
These hospital are way in the negative on all levels they have been graded an F Negative on stars and lacking in security and major privacy concerns and the cleanliness is going to cause a massive death rise on it going to be a historic …
I am so blessed to have had such a wonderful experience here. Everyone was extremely helpful and patient. Special Thanks to the Nurses and Anesthesiologists who took care of me and answered every question I had. Thank you all so much. Heroes definitely work here. ❤️🥺 …
Put on hold by the same girl “Lindsey” twice, said she knew nothing about prescriptions that the ER gives?????? She works in the ER! On hold for 45 minutes still no help? It’s like they just wanted me to hang up the phone. …
The care, detailed oriented, focused and treatment is quite overwhelming. Nurses, Dr’s, orderlies, nurses, food providers…. absolutely amazing for my loved one. And you know… the cafeteria food – excellent! Thank you for all your caring and professionalism in all areas.
Brother sent from Warren County Hospital after being struck by a car while riding a bicycle. Arrived with paperwork stating what the ER in Wc had found and that they were not prepared to meet the care required to repair his wounds. Watched …
This is the worst hospital I have ever been to. The E.R let my dad bleed so long he lost 4 loters of bood and shipped him off to a different unit to let them deal with the problem resulting in a blood transfusion. My dad cannot move and yet …
Our daughter had an emergency appendectomy last night and while we are very grateful for the surgery, our experience with the Covid protocol was beyond unreasonable. The hospital would not let either of us wait for our daughter in the …
HYDRATION neglected. Nurses making fun of stroke victims desperately attempting to communicate need to find a different post! Disgusting behavior! No need to roll your eyes either! The staff CHOSE to be there. The stroke victims did not! …
Worst hospital ever!! Er made my mother who just got in a car accidemt with an injured back and concusion lift her husband onto a bed!!! We will take action this. Also they stole her wallet! DO NOT COME HERE
The staff here is very knowledgeable and compassionate. They got me in and out as fast as they could. This is a Level 1 trauma center so in some cases you may have to wait a little longer since Erlanger has most GSWs and car accidents and …
Don’t go here if you can’t take the pain or suffering. They will let you lie for hours (try 5-6) and not elevate your pain or nausea. THEY WILL NOT STABILIZE YOU.. THEY have untrained nursing staffed. This hospital is on the scale of Grady …
My last invoice from Erlanger Health System is dated July 8 and lists due date as July 22. That is only 14 days and considering it normally requires about two days for mail delivery, the patient has only twelve days to respond. …
The Erlanger Emergency Room entered my life when I walked thru the doors yesterday morning !! (My daughter took me & was my advocate !!) The care was very thorough, tests & scans to determine what my problem was. …
During the COVID restrictions . And no visitors allowed. It would be nice to have a area setup for those that are waiting outside of the hospital. A tent a few chair’s would help. Is that too much to ask?
Absolute worst hospital I’ve ever been to in my life I would not bring my worst enemy to this hospital.I had went 48 hours without food nurse unhooked my IV 4 hours before discharge after having surgery the previous morning so was refused …
My child was having a serious procedure done at the Kennedy Outpatient Center, and they would only allow my wife to go in with him and told me to go back to my car. I ended up sitting outside waiting to hear how things were going. I …
If I could give no stars I would my mother as been waiting the waiting hooked up to a iv for almost 10 hours waiting on a room and doctor has not came back out to check her this is absolutely one of the worse hospitals around
Here at Erlanger orthopedic. Some of the staff could use training on manners and treatment of patients. My pa and her nurse are great. But some of these people were raised in a barn. And they have developed another way to drain your money. …
If I could give 0 stars; I would. I got here at 11 this morning. It is now 7:50 pm. I have not been seen my an actual doctor. I have not been admitted into a room. Nothing. But they drew my blood in the lobby and took me for an ultrasound, …
My 75+ year old mother-in-law was taken to the emergency room at 6:00am on Monday morning, March 2, 2020 to be admitted for chest pain and left side weakness. at 2:00pm she was still in the ER with no room assignment, she had to pillow to …
I’d say 85% of the nurses are fantastic! We were there in the labor and delivery floor for 3 days and we got to see a bunch of different nurses and most were top tier and loved what they did but there were quite a few who would forget about …
Why are you telling patients that don’t speak English they can’t have someone with them in the emergency room when you can’t provide adequate translation services? My partner sat alone, cold, shivering, and running a high fever for 5 HOURS …
I recently had my second child at Erlanger and had a wonderful experience. I didn’t want to have to use Erlanger at first because of the busy location in downtown, but because of extenuating circumstances, I had to. I am very glad I did. …
This hospital is a joke, my sister had to be rushed to the ER there for bleeding from her colostomy bag and they kept her in ER for 10 hours and then admitted her and the staff was very rude to her and would not come into her room when she …
Mom went to emergency with COPD and related conditions. Doctors and nurses took action to stabilize and give her air. She went home but was back two days later, unresponsive. Doctors put her on mechanical ventilation in ER and moved her …
My husband was admitted this past Wednesday for a heart attack and this hospital saved my husband’s life. I would like to thank the doctor’s, nurses and all employees at this hospital for all the love and care they gave us while there. We will never forget it.
Admitted as Robert Davis on 1-1-21.The worst experience I’ve ever had at any hospital in my life. Never felt so worthless as I did that night. Treated like a street junkie because of the amount of pain medication that I take, basically …
We have a family member in ICU in critical condition. Upon entering the waiting area we was told NO FOOD, DRINKS, BLANKETS OF ANY KIND,but my mother tried to rest in a chair after being here for days , and her purse was stolen with all of …
I am currently in the SICU. I was flown in yesterday from Alabama. Nurses have been wonderful. Only upset about doctors cant make up their minds to operate on me or not. Finally got an intern to give me a diet since I haven’t eaten in over …
Tuesday 1-4-22
Evening nurse gave meds out around 8:30 – she did not check on my husband after that so at 10:15 I informed her that he needed a clean brief ..around 10:45 she …
I had shoulder surgery at Erlanger East with Dr. John Dorizas during the covid mess. From the moment I arrived until the moment I left I was taken such good care of. My surgeon is awesome, prayed with me before going into the operating …
My husband went in to ER. They were very attentive trying to figure out what happened until they came in to verify he still had blue cross insurance. When I said we had no insurance everyone left and we didn’t see anyone for hours. Had to …
I was admitted for surgery Monday to unglog my curtoid artery. I had to stay in ivicu. While in surgery, the nursing staff kept my son very informed( which meant alot to him considering he wasn’t allowed to be up there because of Covid-19). …
Visit to ER for abdominal pain. In the course of over 3 hours, all they had done was collect urine. The staff ran around like chickens with their heads cut off. Took me back to a room, asked a few questions then placed me back in waiting …
We were very unhappy with the labor and delivery of our grand daughter. Our daughter had complications that warranted an emergency c section and was told there was not an open OR. Something to consider in the event a c section needs to be …
Choose a different hospital. They will forget about you and not diagnose or treat you properly. I had to physically continue to remind them I existed and was not getting any service. …
Mixed results… On one hand, the staff is nice. On the other, I’ll just say that I’ve been here since noon, and I’m still in the er lobby. I’ve been here since 1pm and now it’s almost 9 pm. I’m hungry, and my dvt is really painful. Haven’t …
It’s been a nightmare to get an itemized bill so I can make use of the cost sharing ministry I use. I’ve been calling them regularly for two months, and just keep getting a general bill with general services listed and no procedural codes. …
This review is being written while my beloved Uncle continues to fight for his life in the CVICU. With no visitation it’s very hard to go through; knowing his next breath could be his last is beyond hard! But, I just had to take a moment as …
WORST LABOR AND DELIVERY EXPERIENCE EVER! Do NOT go here if you are about to have a baby. I had no choice because I am high risk and cannot go to Erlanger East or else I would have. Nurses were barely in my room, I started having …
There is a special place in heavens and earth for all the nurses and Drs that handled mom’s care. My mom passed away and this staff hold a special place in my heart also. Daisy award should go to them all.
Great hospital and I was taken great care of, but when it was time for my wife to show up and make an appointment there is no connecting doorway from the parking garage to the hospital. There is a door where the hallway to medical mall used …
I had a visit 4 years ago. Thought I took care of the bill. 4 years later I get served papers for claims court on an unpaid bill I never received in the first place. The papers came with my billing statement. The post dates are out of …
My mom is in septic shock and we have been waiting at the hospital for 2 days trying to get her care, yet nothing. If you need free wifi come here that’s all it’s good for anymore
This should not be called Baroness Hospital – it should be called The Angel’s of Mercy hospital because the people who work here are indeed Angels of Mercy. Whoever is leaving all these awful reviews have obviously never been to the …
Absolute top of the line treatment. From the minute I went in til I left today. I was taken care of like a king. Great staff. They are concerned with your health. I went in for Heart Bypass surgery last Wednesday morning. Was released …
My wife had major spine surgery in April. The surgeon was wonderful and did a great job.
Hospital care was aweful. The had my wife alone in her room post surgery for …
I came here today to get a Covid test because I woke up sick, and my sister had recently tested positive for Covid and I was around her. Once they got me in the system they made go wait in the conference room aka the Covid room. It was …
I recently had surgery at the Baroness. I had such a wonderful experience. Everyone I interacted with went above and beyond to make to feel safe and comfortable. The Transporters, Techs, Nurses, CRNAs, and Doctors are all exceptional. They …
The nurses were great the techs were great even some of the drs were great but the people who brings our trays leaves them sit in your room all day. House keeping hasn’t been by the floors were dirty when they put me in the room. Dinner was …
Wow this sounds just like the Children’s hospital. Both these hospitals have low stars. I hope someone gets both hospitals in line. I agree with these comments sounds like the nurses at Children’s hospital. Nurses are a joke anymore they …
DON’T GO TO ERLANGER. I’ve done 2 outpatient operations at Memorial and had the easiest time. I did 1 last surgery at Erlanger and am left with PTSD retraumitaztation and severe bruising from my treatment there. It was truly a horrible experience.
The doctors on the stroke floor were amazing. Also if you can get Austen Box as your room tech he is amazing!! So kind and caring!! He deserves a raise!!
Can you tell me how at a hospital my wife has a baby boy and there’s no one there to do a circumcision. But according to everybody there it’s somebody else’s problem. I need to see your circumcision done and I will never ever ever ever …
DO NOT bring your loved ones here. Nurses are extremely rude and unhelpful. They do not take good care of patients and entirely lack compassion for family members. I saw nurses walking around texting on their phones, but won’t take the time …
No one likes to go to the hospital obviously, but I was recently seen here and by far the best staff I’ve ever seen in this type of environment! Everyone I had to see was super nice, friendly, persistent, personal, helpful, and kind. I’ve never felt so comfortable at a hospital.
Being in this hospital was a complete nightmare. I was heavily sedated and also put on an antidepressant that made me either very tired or very loopy. To the nurses I became nothing but a problem. The horrible thing is that imagine not …
My husband and I have Covid and are both really sick. We were both having so breathing issues and went to the emergency room to be checked out. They put us in this nasty run down back room. No privacy curtains doors or anything. There were …
They deserve 0 stars and a few terminations. My mom was admitted for a stroke and they left her behind a curtain in the ER to die. Not allowing visitors so nobody can oversee the severe neglect happening here. She was left to seizure …
Most staff were inexperienced, uncaring, and or rude. Majority of Erlanger staff, nurses in particular were cold, inexperienced, heartless people. My family will not use Erlangers services again.
Your tax dollars pay incompetent staff. My brother was admitted he has mental illness, blind, kidney disease, diabetes along with couple more issues. They dropped him off at the homeless shelter in downtown Chattanooga. Let me remind you …
This place deserve a lawsuit not stars. Where do I begin? Nurses who can’t follow doctors orders and gaslight you, I didn’t sign a general consent form and they ran tests they were told not to, if your in pain and they agitate the wound …
Everyone giving this place one stars and complaining are the kinds of people who think they know better than trained medical professionals. Y’all the ones taking ivermectin during the pandemic and wanna complain about health care 😂 …
Don’t get me wrong, I appreciate any and all people that work in the medical field especially in this day and age but my wife had gall bladder surgery recently and it was as if she wasn’t given any pain medication for right after the …
Took my daughter to the Emergency Room!!! First the young folks at that desk need to learn customer service period! They all have judgements all over their face. There is no kind of happy Environment at all anymore ! The doctor that was a …
Our daughter was in this hospital recently for a lengthy stay. We fully now understand why this hospital has such a poor rating and it is due to employees like Dr. Horinouchi. On at least two separate occasions he provided medical updates …
Chose Erlanger for my ER visit during my last emergency, I’ve never seen a place care so little about their patients, and care less about healthcare of their patients. Came by ambulance and spent 8 hours in the waiting room before i got a …
Well my experience so far at this hospital is not very good! My family was notified that my dad was rushed here because he had a stroke by an emergency room nurse. She said he wasn’t doing well that we needed to get there ASAP. I drove 3 …
Just watched them kick a lady out of the waiting room bc of “covid” She was waiting on results minding her own business. And just wanted to talk to somebody about it and the police came and gave her 2 options. Like wow. Didn’t even stay to …
Poor quality hospital, I feel sorry for the staff that work there. Managers belittle you and are unprofessional. Then you have doctors playing in your arm. I would recommend that you go somewhere else for work and personal care.
Erlanger er and surgical staff are a joke I have seen better care in third world countries then this place, blood on floors , blood on walls , patents sitting for 12 + hours with no help , food or water. Something needs to be done for the city of Chattanooga and the care its citizens are recieving or better yet not recieveing.
I was suffering constantly and was referred to Dr Carson Kaesar for possible diagnosis and treatment. From the moment I stepped into his office I was treated with courtesy, respect, and kindness. Dr Kaesar immediately began to make …
Dr. Daniel Doty is awesome! Great doctor! Husband had a reverse shoulder replacement. He had to stay overnight. He had to wait until 7:15 p.m., to get food. He was asking for food at 2:00. The food was cold, and not much there. Nurse named …
Terrible staff, nasty hospital, very rude, the ceilings leak water or the air don’t work in the rooms. We changed rooms 3 times and still ended up with a leaking ceiling over the hospital bed. Fire alarms go off at 3AM and go off for hours. …
I sat in the E.R. for 6hrs, waiting for adominal pain the APNP lady was excellent. I was a little rude to her because of the pain,she educated me as well as my wife the importance of drinking plenty of water WOW! among some of other helpful tips God bless them they have a heck of a job . Give that lady 5stars August 16,2022
I’m a kidney transplant recipient patient with several other under lying condition and immune suppress. I have been admitted in the icu on 05/08/22 for pneumonia and along with other unknown respiratory infection along with a severe uti and …
Had my son almost 6 months ago and I had a few very wonderful nurses. However after I had my son the whole birth control talk came. *mind you I had to have my son kinda early and he was sent to NICU 1 hour after birth and was still in NICU …
I have cirrhosis and have been a patient at Erlanger for 5 years now. I went to the er and stayed several days, most of the time I was there I wasn’t allowed to eat or drink for reasons they were wrong about. I spent most of my er visit in …
20 years ago I would have given them 5 stars as I was life flighted there and had a great team work on saving my life. I’ve worked in healthcare for over 20 years so I know how it should be. Now I wouldn’t even give them 1 star. I have …
A family member fell and was taken to Erlanger by Ambulance. We followed in an Uber to make sure he was going to be okay. Went into the ER. Ambulance made it to the hospital and ambulance driver came in and asked us questions about the …
Similar to other negative reviews, hospital itself isn’t terrible. There truly are some genuine, caring people who want to do the best for you. Kudos to them. But there are definitely negative, rude people who don’t deserve to work in the …
I hope I never come back here. Spent a week in a room after surgery. Half of the nurses were subpar, and dietary was mediocre. My surgeon did a good job though. However the nurses, I was only cared for, directly, about 30 minutes each day. …
My dad was a stroke patient and they left him in the lobby for 10 hours!!!! This is the worst hospital we have ever been to EVER!! They don’t care about their patients!! A sad excuse for a hospital. My vet has more sympathy and care than this place. BEWARE STAY AWAY THEY WILL LET YOU DIE!!
Called to ask “can this facility run this particular test” and the genius who answered replied “I can’t tell you that because it would be giving out medical information.” … um… whAt? …
I would avoid this hospital if possible. Not only did it take them almost 2 hours to med flight what we were told should have been a 20 minute flight (I was taken via cop car 60 miles going the speed limit and still arrived an hour before …
there are literal roaches climbing on the walls of our trauma bay in the adult ER. 3 people have tried to steal my purse off me just in the bathroom and walking down the hallway. They forgot to bring my husband pain medicine for 7 hours and food for dinner. If you have the option to go anywhere else, I highly advise doing so.
Waste of time!!!. We went on kids emergency, waited for long 2hrs after done all documents sign. We had 5more kids patients with us, no one really care. Why people go an emergency? Something urgent and take care fast. If you go by Chance be ready for cry your baby 2hrs, nurses really good service.
I had an appointment with UT orthopedic .everyone was very friendly. I had an appointment. I thought I was seeing a shoulder specialist, but they sent the specialist would not even come in to see me,so he sent in the nurse practitioner, …
My son was choppered to Erlanger after a serious atv accident, multiple fractures, in spine, ribs, etc. He was unconscious for about 2 weeks, when he came to, he was very irritable, thrashing about, etc. The nurses were incredibly patient …
This was the worst experience of any hospital I’ve ever been in. Had a personal bag when checked in, security took it to lock up (they called it). When released without being admitted, received my personal bag back completely ransacked with …
DR. GREG RENCK did not follow protocols when it came to the care of mother. He assumed she was just another homeless person who didn’t have anybody to advocate for her. The hospital has since agreed and are doing an internal review. If you …
This place is slow and so are some of the people that work here, smh I attempted to ask an employee what the address was and before I could even ask he looked at me and started shaking his head no I asked anyway and he replied I don’t even …
my brother was brought in by helicopter and we never got one single update. turns out he got moved across the hospital after we were sitting in the waiting room for 5 hour. the service was horrible the place was nasty. never have your …
My fiancé and I are expecting our first kid together, after a very rough week where she had been experiencing severe abdominal pain. Her former OB’s office blew her off and several other OB’s did as well. After my soon to be mother-in-law …
Worst staff in the emergency room that ever be imagined! Unprofessional,rude,nasty, ask a question to go back and see your loved one and they tell you to sit down or leave! The patient was left with no water or food fir over twenty four …
If I could put negative stars I would! My dad went into the ER on Thursday where he sat alone for two days! They would not let us in to him. They also did not communicate! He was finally admitted for COVID, still was not allowed in with …
My father was transferred to this hospital for chest pains and stomach issues. He is in his 70’s and because they feel he is sundowning. They aren’t treating him for his heart condition which they stated in Athens he was in AFIB. My …
All three stars are for the nurses. Great job.. however, out front the ER there were 20 to 30 bloody back boards leaned up against the wall. Needles & syringes all over the ground and sidewalk. Aside from being terribly short staffed and …
Honestly, if you value your health or the health of your loved ones NEVER GO HERE! The absolute worst nursing staff I’ve ever experienced. If I ever need emergency care, please, leave me to die! That would be far kinder than making me endure the absolute miserable “care” of Erlanger’s emergency room.
.
My mother was admitted and was treated as fair as possible by most staff. Except for the RN Lilia Mock. She was rude and act like it was a hassle to do her job. We had several negative encounters with her within a few day period. Once my …
Visited the ER for the first time recently. The person I took had to have emergency oral surgery. The ER staff was very kind. The doctors were great. The nurses in the ER never remembered to give the meds on time, we had to keep reminding …
I’ve used this hospital for years and have no really negative comments. Ive always been treated well and given top medical attention. I did spend a couple days in the ER waiting on a room, but they didn’t have any rooms !! I went home …
Had a great outpatient hernia surgery experience last week. Dr Maxwell of course was excellent, but the staff, from the welcoming valet to the receptionist/welcomer to the nurses & assistants who did the prep work to the OR …
My son was airlifted to Erlanger twice within a 2 weeks period for massive GI bleeds. I was allowed to stay in the ER with him and from appearances, they didn’t seem to be doing much. But since he survived what was considered Impossible, …
I am not sure why this hospital only has 2.7 stars. I recently had surgery at the Baroness campus in downtown Chattanooga, and received excellent care. It was my first time ever having surgery and I was extremely nervous and anxious. Both …
Any hospital stay is concerning. These sunset views from the seventh floor west wing stairwell looking beyond the powerful architectural presence of the Children’s Kennedy Outpatient Center towards Raccoon Mountain and Lookout Mountain …
I’ve been a patient and caregiver for my spouse, Erlanger people from the top to the bottom do their very best to patients. They treat humans with dignity, being a 2 time ALL and AML stem cell survivor. I will continue to promote them, ALL YOU HAVE TO DO IS ASK.
I was just refused any treatment whatsoever in their emergency room, strictly on the basis of being a disabled us army veteran wounded in Korea. Unbelievable!
The absolute worst hospital in U.S. History!!! Waited 8 hours in the emergency room to be treated of a fatal sickness
When I call instead of answering the phone they just pick it up and hang up.
Excellent surgeons and staff. It’s a level 5 trauma hospital so usually a wait. Helicopters coming in all the time, ambulance after ambulance. However, if your sick, injured, or need a procedure then you want to be here. They have a children’s hospital also.
I would not rate one star !!. They have tried to make my son do things he don’t want to do so I am gonna hire a attorney and this place will never be opened again ! And they better return my son
No pillow, no water, no food, no friendly people. Nurses avoid you like the plague. If I could sue for negligence, I would in a second. My visit was the worst experience in my life. Never if you have a choice go to this hospital. If you miss the exit for Chattanooga, consider yourself lucky
I understand times are difficult but most of the staff that my family has came in contact with is very rude won’t let us check on my grandmother even if we have the code telling us we don’t need to call every day when visiting icu/trauma …
Very stupid that you have to pay for parking, and you can’t get a validated ticket for a post-op check up. I know it’s only $1.00, but I think that it’s asinine considering they just got thousands of dollars out of the insurance company. …
My husband had a hemorrhagic stroke and had to be taken there. From ER he went to Neuro ICU. The 2nd day he was there, they were going over his medical history and said he had hep C which he didn’t. The doctor said it was a mix up in ER. …
We stayed at this hospital for a total of 18 nights. We were in the Neuro ICU on the 4th floor, the 9th while we waited for heart surgery, the CVICU on the 4th floor, and cardiac step down on the 4th floor and had an excellent experience …
Horrible experience for the second time! I was brought in by ambulance last Tuesday around 1PM. My blood sugar was over 500 and I’d been vomiting since monday morning so I was so severely dehydrated they all had trouble putting in an iv …
They treated me like a drug addict and I came in for asthma related bronchitis! All the nurses talked about me like a dog where I could hear them and even called the receptionist to tell her about me. she made a comment to my face. I believe that is illegal. I could easily afford a lawyer!
Well first off my wife was not given the opportunity to relieve herself for 12 hours.From 6:00 am to 6:00 PM. She had a shoulder replacement. After her surgery, I requested help and was told it was not protacal. That the rehab. person had to be the one. She finally wet herself. Shameful.
We have had a horrible experience. We were transferred herr after a mild stroke. We sat in the er for 30 hours. Then we wanted 3 days on an mri then only to wait until 30 hours for a Dr to read it of the 15 doctors we have seen over the 4 days, we haven’t seen the same one twice. We still have no answers!
😡😡 were should I start I arrived there at 2:25am to check my wife in, cause her Grall bladder messing with her really bad to the point were she can’t move …they took her urine then an hour an a half later they took her blood so now I’m …
They have nurses and techs that treat people with compassion and respect. Made another visit the following week and had a nurse tell me if I didn’t like my job maybe I should find another one. She has no idea what the lady I care for and I …
I took off work at lunch to take my wife to the ER because she was hurting with stomach pain and dehydrated. We arrived at 2 P.M. and I am writing this as I sit in the lobby at 10:30 P.M. and the only thing they have done is take blood from …
My husband’s brother who is mentally and physically impaired was admitted and no one informed us that we would need a security code to get any info on his situation. So next day when we were 30 miles away and at work, they said they could …
Very clean, easy access, friendly staff
My Dad is in Erlanger on 3rd street. Transported by ambulance on Saturday night August 26th. He is still in the ER tonight which is August 28th with the promise of a room. I don’t appreciate the sorry service he’s getting. The breakfast …
Not enough staff!! And the ones look like are still in high school. Very poor bedside manor!!
There two days spoke with the doctor less than 3 minutes 😡 …
This is our only choice for medical treatment. Where we were born, were we’ve worked, were we believe. My entire life I’ve been coming here because they work. The best in the city.
Worst medical care in the entire state of Tennessee the nurses couldn’t possibly care any less they have no compassion for human life and even the management wouldn’t help in my situation I will never visit this hospital again and if you have loved ones that need medical care I suggest you find another hospital
Great doctors and nurses and they have an efficient system I love how it is set up online easy to access
Worse ER care ever, no beside manner they told me my dad wasnt an emergency well hes unconscious so yes he is and was brought here by an ambulance and after 24hrs in the ER, we find out hes gotta have emergency brain surgery, once out on …
I rating one star because it doesn’t go any lower, my wife has been laying in er room for 4hrs now in pain, we haven’t seen Dr but once nurse not much more. She has been back from ct scan an hour now and they haven’t even been back in here to hook her iv fluid back up yet. This has been the worst visit to an er ever.
Great doctors, very sweet knowledgeable nurses, the valet parking was wonderful and very helpful with my daughters wheelchair. Overall a great experience.
This is a Warning that everyone should be aware of.
While the experience started off very positive with a very speedy initial …
I was transferred by another hospital intubated by EMS. Been here 3 days off the vent now and they can’t tell me what wrong they walk away from you when you ask for help.
I wish I didn’t have to give 1 star but that’s the only way you can write a comment. I became sick last night this morning I called to try to get an appointment and I got the run around at my primary doctors office, so I decided just to go …
If it were possible to give 0 stars I would. Waited in the ER lobby for 1.5 hours with a decreased respiratory rate and difficulty breathing due to an allergic reaction. I had to self administer epinephrine while waiting and finally decided …
All the staff was excellent & very informative! I was very pleased with the care of all my techs & nurses. Thank you for the outstanding care!
Time to vent about Erlanger Hospital in Chattanooga.
Nurses and staff In this hospital are the absolute worst. After 45 minutes and two calls for a pain med that was already 4 hours overdue, Sonny’s night nurse …
Absolute worst ER experience ever. Was brought by ambulance where they called asking for a room over the radio. Of corse they said they had one and lied. I sat strapped to a stretcher for over two hours and all they gave me was a Lortab. …
Wow I will never use this emergency room!! Sitting here with my mother there drawing people’s blood sitting in the waiting room. I watched a guy come in with a huge gash in his head only to be sat in the waiting room still sitting here 30 …
Dr. Tamarrah C. Davis (Children’s Hospital) she is the best!! All nurses were very nice and very proffesional.
Everytime we came to visit our grandmother..She was soiled and no one had checked on her. She said she had to yell because the nurse put her call button behind her in a basket… And sure enough it was there!!!! They were highly under …
My mom waited for 48 hours in the ER with a dead body outside laid out on a hospital bed 5 feet away from her. Erlanger sucks
I had a terrible experience I simply wanted to speak with the NP and requested to do so via a male nurse working that day, my Lord it was as I had taken his wisdom teeth out. Nasty attitude#walkedoffasIwastalkingtohim. I politely left the building
The BEST Hospital! I went to the ER on Sunday with my Gallbladder Attack. I was treated wonderfully by the Staff, Nurses, & Doctors & all aspects of the Hospital. I was giving something for Pain then I received a Ultra Sound & it showed …
I see now why people in Chattanooga would rather go to Memorial or Parkridge. Absolutely the worst experience, even worse than the last time we came through the ER. Been here 4 hours now and the lack of personal attention and compassion …
Nothing about this place is decent …well, except for a few of the nurses. My mother has been here for almost a week now and the nurses are more than dumb. Some don’t even know how to work the beds. My mom keeps pushing the button multiple …
Went down in a lot of pain and after a hour and a half I got up and left never seen a dr they put me in a little room and never came back to check on me and my wife asked 6 different people and no one ever came in so I left went to park …
The woman who ran the front desk around 80 pm was very rude. I walked up said I was having chest pain. She yelled at me to sit down. I told her I had two previous heart attacks. She said and?? Sit down! …
I worked at this hospital and was a patient. Will not disclose my position but terrible staff. All the nurses are whiney and complain about the most miniscule things. The security can’t keep it employees to save its life. Leadership is …
My mom had emergency surgery with the obgyn oncology specialists. She was treated with such respect and the staff was genuine and kind. The nursing staff were some of the nicest I have ever encountered. I am so grateful.
Being a registered nurse of 32 years I am fully aware of our Opiod epidemic however its disheartening to know that sterotyping takes a modest seat during the process of evaluation and treatment….disappointed as I am traveling here with my …
The care has been good but it’s taking forever in the ER. Been here since 9am and it’s now almost 1. I realize Saturday is bad for going to the hospital but it’s getting ridiculous.
I am currently in this hospital. Since my arrival, I waited 2 hours to be acknowledged. The nurses rarely come around and check on me. When I call for a nurse it takes up to almost 2 hours for them to see what I need. I am stunned by the …
I’ll start by saying most of the nurses were wonderful. The doctors seemed unprofessional and uncaring to me during my 5 day stay, which should have been 4 at the most, but I had to stay an extra day because the doctors literally forgot to …
I had surgery Thursday and was my first surgery I every had and I was scared and my Dr and the staff made it easy they was all very nice and took really good care of me
The staff were all knowledgeable and encouraging. We had a lot of people coming in our room to see how the level of care was. My husband and I had a wonderful experience there if it weren’t for my birthing situation. They treated us very …
I was able to only come in the very late evening and leave in the early hours to visit and had no bad experience at all to put the check in after 9 on the first floor was a little long and kind of ridiculous but you know they’re just doing …
My husband had surgery on Oct 16, 2018 an everyone was so nice in surgical associates but when he got admitted on the Orthopedic Floor which is floor 6, was a horrible experience we had a few very slim few good nurses, but will never use Erlanger again for nothing, next time it will be Memorial Hospital.
Was sent to Erlanger Hospital from Starr Regional in Athens when they could not find what was causing my internal bleeding. I was placed in the trauma unit for three days. …
I had to have surgery here and every single nurse, doctor, technician you name it was very nice very helpful and great I would 100% recommend this hospital to friends and family they were great!
From the time I walked in until I left, I observed upper hospital management picking up empty cans left in ER waiting room, The sign in desk morning shift could use a little more training, but the Dr’s were as they have always been top …
Whether the in the ER or one of the many Dr’s in the medical mall, I’ve always been happy.
This is the absolute worst hospital I have ever been to. The entire staff needs to be replaced. Every person we have encountered lacks all compassion! We had to literally stand OVER 12 hours watching my 25yr old sister in law in a comatose …
Great staff! All of my nurses and doctors were amazing! I was very well taken care of along with my family.
The hospital lacks communication… most the nursing staff is great but I found few on nights that could careless… when it came time to do my induction … it didn’t happen as scheduled I believed it was because I have been admitted to …
Went to the ER on Saturday morning @ 6am due to a sharp pain on my left side. The pain was to wear I was hollering , I sighed in & no one ever acknowledge me or looked at my name on the sign in sheet. My husband had to go ask for help due …
I only see 5 stars to rate with here but there should be a minus star to select. I regret that we were sent to this hospital. It would take too long to give specifics but my husband was transported by ambulance to Erlanger from Georgia …
Dr Sara Connaughton, ER physician has openly mocked individuals with Autism on social media. It’s extremely baffling and disheartening that Erlanger Hospital would allow this discrimination to go on. To do such a thing and call yourself a medical Dr is horrendously disgusting.
Worst ER I’ve ever seen. The triage system lacks logic and acute symptoms don’t matter to this staff. …
I give one star for this place and that is for the doctors and team that met my husband as he was coming out of the ambulance with a stroke. After the initial treatment he was closed off by a curtain and forgotten about. 40+ something hours …
This is a horrible hospital. Families are treated rudely and lied to consistently. I’m not sure if they care at all about their patients but they definitely treat the patients families horrible. I’m very sorry for anyone who has a family member at this hospital.
The staff here do not communicate to each other or to the patients. They will send as many doctors as possible into your room, so you get a bill from every last one of them, yet NONE of them tell you anything or even discuss any of the …
That is the worst hospital, they let my son get dismissed without cleaning his face of dry blood after he broke his nose. They didn’t care that he had dry blood and dirt all over his face. Will never go there again.
My SO had an extremely rude nurse that said I couldn’t stay over night with him while the other one before her didnt mind and knew it would be an hour and half ride back home and I’m his only way home not to mention he wouldn’t be able to …
Was born here a while ago. Wanted to give an update…. the circumcision looks great! Thanks!
I wouldn’t go back to the E 3rd street Erlanger even if I was dying. Horrible horrible horrible service. Two of the staff members were horrible. One kept from making eye contact with me as if she didn’t want to help me and another had a …
I was in Erlanger hospital for 3 weeks and one day after my 5 bypass surgery and 2 arm surgery’s and they was all great to me and I appreciate every one of them my heart doctor and Dr Doty and I love each and everyone of them
Worst experience in a hospital ever! They shouldn’t even be allowed to practice medicine. They didn’t touch me or even tell me what they diagnosed me with, and when I asked them questions they said I don’t know.
If you love yourself or your family, don’t go to this place. I lost two family members within a month to pure neglect by this hospital. Butchers.
Going out of there way to kerɛ ever one safe for the paitoin,employes ,an people comeing to pick up are drop off paitoin my pragya and my thanks go out to all of them at ealanger hosptal thank you to all the dr..nuris an ever employes for …
Wait time ridiculous!! Had to call admin just to actually have an MRI done on my husband. He couldn’t walk and has a back injury told us there wasn’t nothing they could do. ER staff and Dr’s are so rude and don’t smile. Very unfriendly. Broke confidentiality .
Worst hospital, care, drs, and all staff from nurses to cafeteria workers were horrible! Mean, hateful and they could care less about the patients and visitors. Worst 6 weeks of my life! I would never send anyone there for even a cold. The e.r. is even worse! All around bad bad bad. I’ll never go back there again!
If I could rate it a ZERO….or negative number I would! I was only seen by a nurse…who w/out any exam of ANY kind diagnosed me w/something he “said” he had for 30 years. He managed to get some unseen doctor to sign off on …
everytime i call this place the person who answers the phone has a smart mouth . if you dont like your job go get a new one . then i recieved a callback from someone from erlanger and they didnt even leave a voicemail so i called and the lady didnt even try to help me i hate this hospital i will never go here again
Out patient surgery, don’t make me an 8am appointment just to have me come sit in your waiting room for over an hour and a half!!! Very vague directions on how to get to where I have to go and if you don’t mind I’d rather NOT have anyone drive my vehicle!! No choice in valet or not. Horrible experience!!!
Garbage. Can’t be with my wife to discuss surgery options. Made me leave. So much for team decisions. 1 star is the lowest it’ll let me choose, otherwise it would be zero stars.
Unless your looking for your drug fix! Do not go to this hospital. The staff is fairly friendly but you will only get treatment if you pass out in the floor, come in by ambulance or by waiting 8-24 hrs. This is not my first bad experience …
Friendly staff and very helpful. Would give 5 stars but some stuff happened and made our experience a 4 star. Still a very great hospital… Highly recommend…
Trash customer service went to see my see grandmother I understand covid and the hospital being full but there is no reason not to have empathy lady at the front desk send the guards to put me and my mentally challenged aunt out of the waiting room thumbs down trash.
They have a string group playing. It is so lovely! Very soothing.
Excellent service my husband was a patient there for 2 weeks. They kept us informed with every procedure they performed, nurses and doctors very nice.
Worst post op care I have ever experienced. 1 star was generous. I will never return to Erlanger if my depended on it.
My friends and I we’re recently taking to be treated at for a car accident that we we’re in, and i.must say this was one of the worst hospital vists we have ever encountered. Very rude staff, no one wanted to “listen to understand” what …
WAS DENIED SURGERY BECAUSE PATIENT HAD NO INSURANCE! FRONT DESK NURSE WAS RUDE AND NOT WILLING TO HELP! MY FATHER IN LAWS BOSS WAS WILLING TO PAY FOR THE SURGERY! YET THE NURSE AT THE FRONT WAS NOT HELPFUL AT ALL! I WILL BE SEEKING LEGAL HELP!
-5 stars 6/21/2016 from 8pm until 9:20 pm
what kind of hospital treats people like this one did tonight. I have been calling since 8 pm trying to get the emergency treatment. I am in severe pain and they cannot answer one stupid simple question. I will be
They saved my husbands life. Dr. Wiisanen, and his dedicated cardiology team, went beyond what anyone would have been expected, and we will be, forever grateful, to all of them. Thank you so much!
Worst hospital stay I’ve ever encountered In my whole entire life… Very unprofessional and not hospitable by any means. I wont ever be coming back in the future
This place is one of the slowest hospitals we have ever been to , they have some of the most rudest nurses and Dr. It’s unreal . The er part doesn’t have rooms they sit you out in the bhallway where everyone can know your business and information.. they wait to long untill the problem turns into something they cant handle
My husband was admitted for 6 days and had a wonderful staff of doctors, nurses, and techs. They treated him very well and never missed a beat when he needed them. Thank you for taking excellent care of him!!
Over our many times dealing with this Hospital we have never had a bad experience. Always smiling and helpful employees. The nurses treat you polite, and the Dr’s are honest and treat you like a human being. We drive by 2 hospitals to go …
I just don’t understand the training for these sub par security guards. The way they talk to customers is very rude. I get it this place is busy, but Walden Security Guards need training. If you would like, I could conduct it. Just crazy. And they weren’t even talking to me just an older lady. Very very rude.
Great hospital and the doctors really care about the patients
Set here a ridiculous ain’t of time is like they time you out instead of treating you plus I’ve sat in the waiting room the whole time about to leave because this is ridiculous
My dad is in sternbergh neuro icu for a stroke. He has been fortunate to have a lot of wonderful doctors and nurses(abby and jensen specifically), however, the night nurses are awful (cassie and kirby to be specific). They are not open at …
Was lucky I was taken to Erlanger. I WAS TREATED VERY GOOD THERE AND WOULD LOVE TO SAY THANKS TO ALL the nurses who helped me back to life …
This hospital was an absolute nightmare from day one not because they were understaffed or anything like that just cuz they were completely rude completely unprofessional bringing in several interns who are extremely rude and extremely …
We had to sit in the ER waiting room for 4 hours and when we kept asking what was going on they put us in a consultation room and said the Dr will be with us in a minute. Well almost an hour and a half and we are srill waiting. This is the worst hospital we have ever been in.
The one star is strictly for the ER staff. They have been rude every single time I’ve been here. If you can’t be friendly then IMO you shouldn’t work at a hospital!!!
Erlanger is a great teaching hospital. They have a stroke ward that gave me the best care. Highly recommend this facility
My son has been hospitalized since April, 2020. They have treated him with kindness and respect. His treatment has been the best! I couldnt ask for abetter hospital to tend to my son’s medical needs.
Giving a 5 Star review to boost the ratings because this is an amazing hospital and a bunch of Karens on here giving 1 star apparently do not know how a hospital actually works and doesn’t realize they can’t expect everything to be perfect all the time. Y’all are doing amazing and you’re appreciated, keep it up!
I had the opportunity to wait in the Er for over 9 hours without seeing a doctor. I am still waiting for care in the waiting room. The person at the front desk has called me the wrong name and told me I was going to be admitted. After …
I’ve been hospitalized twice at the hospital. I received the best care I could ever want. The doctors, nurses, techs, everyone provided the experience. Excellent hospital!
Nurses and doctors are great. The nursing staff are concerned people who care about you and are very knowledgeable. Thank all you guys. Especially Jackie and Donna.
The trauma ICU nurses, the ICU nurses, the trauma doctors, and the pulmonary doctors along with the respiratory therapists saved both of my parents lives on multiple occasions and we are so blessed they were life flighted to this facility! Thank you all ♥️
This is a great hospital, the staff is great and the doctor I see is the best. But the restrictions they have, are the worst. No visitors. Really? No more mask also
In my experience I had the best service and doctor and nurses from everyone for me it was excellent and it’s the best hospital I’ve been in.
Waited 4 1/2 hours to see a doctor and get an x-ray still waiting I wouldn’t come to this place unless I was bleeding or dead
Worst hospital my granddaughter was in. The hi risk unit she was in was the worst. The nurses wouldn’t change her IV’s one was leaking and the other one had blood going up the line. When she ask to see her doctor. The nurses wouldn’t go get …
My son was brought to erlanger fighting for his life from a motorcycle wreck, 8 days later he is headed to rehab. The Edmiston family from fayetteville, tn couldnt be more blessed to have had the dr and nurses at erlanger save our child’s life and we are forever grateful.
Hands down the best hospital. It might not have the best hospitality, but they will sure save your life. A hospital shouldn’t be about fluffy pillows or good food, it’s about the knowledge and level of care they can provide to get a pt better and back home with there families. Thanks Erlanger for always saving lives.
Do not trust your loved ones with this hospital.
I’ll be admitted no where else no will I ever have surgery anywhere else in this area, including Nashville or Atlanta. I’ve instructed my family if I’m unable to speak for myself and you can’t get me to Erlanger, let me go. Pass the other …
No one at the quest service. I can’t get any information about 79 year old mother.
Went to pick a patient, hospital had us running around trying to find where THEY had told us to be to pick up patient! We were at the place they told us. But then kept sending us other places. …
I love erlanger, I did have a sister die here from brain anyerisum but they did all they could for her, also list a grandbaby here they did all they could for him as well he was born 1lb 7oz his mom had preclamsia an went into labor way …
On 2/9/2018, I had the absolute worst experience of my life. Had I known, I would have traveled any distance to go to another hospital but I am from out of state. I was having severe abdominal cramping and nausea. I arrived at 330 and did …
The doctors have been great. The ER staff are rude. They have gone 2 hours without checking on me. They haven’t given me a buzzer. I have had to yell over and over to no avail. Good thing I am not dying is all I can say. They are giving me …
The doc called an ambulance to bring my father to Erlanger for stroke symptoms. He has been in an EMT stretcher in the hallway of ER for 24 hours with no hope for a room.
Brought my girlfriend into the errand with chest pains and shortness of breath, came in at around 7pm, it is now 1am. Still haven’t seen a doctor. And when we did get a room we found used urinals on the floor.
My mom has been in MICU here since November 26th and is still here at this present time. She is slowing improving with baby steps day by day from pneumonia that actually caused her heart to stop. We are very thankful for the nurses and …
I picked the worst time to have an accident with my table saw. Friday afternoon. Went to the local hosp ER who transferred me to the L1 trauma center at Erlanger Baroness. Arrived at 9:45ish. Saw the ER doc and the hand specialist. Then the …
If I could give it a zero I would. I came to the ER per my PCP instructions with appendicitis. I have waiter over 4 hrs at this point and all they will say is we are covered up. I should have been told that when I arrived and sent to …
Just about half the staff, weather medical, reception, cleaning, cafe, or security. Are rude as can be. This does not take into account the frustrations of being stuck waiting in a hospital especially at this time. Manage a large volume of …
I was admitted to Erlanger after suffering a horrific knee injury while hiking on Lookout Mountain. For the most part, I couldn’t speak highly enough of the compassionate care I received. I was later transferred to Siskin rehab hospital. Update: Re-injured my knee. If you have to go to the ER, prepare for a very long night.
Please reconsider your visitation policy!!! I understand the idea behind it, however, it is putting more strain on Nursing Staff, Patients and Families. Is it really helping to control community COVID? NO! Is it really helping to control …
Nursing staff is superb. Gastro surgeons are superb. That said Discharge process is unpardonably slow, been waiting for 7 hours now. And cardiology, for the most part, doesn’t listen to a thing you tell them. Several tried to give husband …
If I could give a 0 I would. I was at the Labor and Delivery last night because I have a severe UTI. She was going to give me IV antibiotics BUT was gonna give me an antibiotic that was on my allergies list thank God i stopped her from it. …
These hospital are way in the negative on all levels they have been graded an F Negative on stars and lacking in security and major privacy concerns and the cleanliness is going to cause a massive death rise on it going to be a historic …
I am so blessed to have had such a wonderful experience here. Everyone was extremely helpful and patient. Special Thanks to the Nurses and Anesthesiologists who took care of me and answered every question I had. Thank you all so much. Heroes definitely work here. ❤️🥺 …
Put on hold by the same girl “Lindsey” twice, said she knew nothing about prescriptions that the ER gives?????? She works in the ER! On hold for 45 minutes still no help? It’s like they just wanted me to hang up the phone. …
The care, detailed oriented, focused and treatment is quite overwhelming. Nurses, Dr’s, orderlies, nurses, food providers…. absolutely amazing for my loved one. And you know… the cafeteria food – excellent! Thank you for all your caring and professionalism in all areas.
Brother sent from Warren County Hospital after being struck by a car while riding a bicycle. Arrived with paperwork stating what the ER in Wc had found and that they were not prepared to meet the care required to repair his wounds. Watched …
This is the worst hospital I have ever been to. The E.R let my dad bleed so long he lost 4 loters of bood and shipped him off to a different unit to let them deal with the problem resulting in a blood transfusion. My dad cannot move and yet …
You guys are responsible for many deaths. Ivermectin cures CV19 and you refused to give a patient I know. She died because of the malpractice here.
Our daughter had an emergency appendectomy last night and while we are very grateful for the surgery, our experience with the Covid protocol was beyond unreasonable. The hospital would not let either of us wait for our daughter in the …
HYDRATION neglected. Nurses making fun of stroke victims desperately attempting to communicate need to find a different post! Disgusting behavior! No need to roll your eyes either! The staff CHOSE to be there. The stroke victims did not! …
Worst hospital ever!! Er made my mother who just got in a car accidemt with an injured back and concusion lift her husband onto a bed!!! We will take action this. Also they stole her wallet! DO NOT COME HERE
The staff here is very knowledgeable and compassionate. They got me in and out as fast as they could. This is a Level 1 trauma center so in some cases you may have to wait a little longer since Erlanger has most GSWs and car accidents and …
Don’t go here if you can’t take the pain or suffering. They will let you lie for hours (try 5-6) and not elevate your pain or nausea. THEY WILL NOT STABILIZE YOU.. THEY have untrained nursing staffed. This hospital is on the scale of Grady …
My last invoice from Erlanger Health System is dated July 8 and lists due date as July 22. That is only 14 days and considering it normally requires about two days for mail delivery, the patient has only twelve days to respond. …
The Erlanger Emergency Room entered my life when I walked thru the doors yesterday morning !! (My daughter took me & was my advocate !!) The care was very thorough, tests & scans to determine what my problem was. …
During the COVID restrictions . And no visitors allowed. It would be nice to have a area setup for those that are waiting outside of the hospital. A tent a few chair’s would help. Is that too much to ask?
Absolute worst hospital I’ve ever been to in my life I would not bring my worst enemy to this hospital.I had went 48 hours without food nurse unhooked my IV 4 hours before discharge after having surgery the previous morning so was refused …
My child was having a serious procedure done at the Kennedy Outpatient Center, and they would only allow my wife to go in with him and told me to go back to my car. I ended up sitting outside waiting to hear how things were going. I …
The staff at Erlanger Hospital are phenomenal! The care was excellent.
If I could give no stars I would my mother as been waiting the waiting hooked up to a iv for almost 10 hours waiting on a room and doctor has not came back out to check her this is absolutely one of the worse hospitals around
Here at Erlanger orthopedic. Some of the staff could use training on manners and treatment of patients. My pa and her nurse are great. But some of these people were raised in a barn. And they have developed another way to drain your money. …
If I could give 0 stars; I would. I got here at 11 this morning. It is now 7:50 pm. I have not been seen my an actual doctor. I have not been admitted into a room. Nothing. But they drew my blood in the lobby and took me for an ultrasound, …
My 75+ year old mother-in-law was taken to the emergency room at 6:00am on Monday morning, March 2, 2020 to be admitted for chest pain and left side weakness. at 2:00pm she was still in the ER with no room assignment, she had to pillow to …
I’d say 85% of the nurses are fantastic! We were there in the labor and delivery floor for 3 days and we got to see a bunch of different nurses and most were top tier and loved what they did but there were quite a few who would forget about …
Why are you telling patients that don’t speak English they can’t have someone with them in the emergency room when you can’t provide adequate translation services? My partner sat alone, cold, shivering, and running a high fever for 5 HOURS …
I recently had my second child at Erlanger and had a wonderful experience. I didn’t want to have to use Erlanger at first because of the busy location in downtown, but because of extenuating circumstances, I had to. I am very glad I did. …
This hospital is a joke, my sister had to be rushed to the ER there for bleeding from her colostomy bag and they kept her in ER for 10 hours and then admitted her and the staff was very rude to her and would not come into her room when she …
Mom went to emergency with COPD and related conditions. Doctors and nurses took action to stabilize and give her air. She went home but was back two days later, unresponsive. Doctors put her on mechanical ventilation in ER and moved her …
My husband was admitted this past Wednesday for a heart attack and this hospital saved my husband’s life. I would like to thank the doctor’s, nurses and all employees at this hospital for all the love and care they gave us while there. We will never forget it.
Admitted as Robert Davis on 1-1-21.The worst experience I’ve ever had at any hospital in my life. Never felt so worthless as I did that night. Treated like a street junkie because of the amount of pain medication that I take, basically …
We have a family member in ICU in critical condition. Upon entering the waiting area we was told NO FOOD, DRINKS, BLANKETS OF ANY KIND,but my mother tried to rest in a chair after being here for days , and her purse was stolen with all of …
My wife and I came in to the OB-ER to get her fluids checked to make sure we could proceed with the home birth safely. …
I am currently in the SICU. I was flown in yesterday from Alabama. Nurses have been wonderful. Only upset about doctors cant make up their minds to operate on me or not. Finally got an intern to give me a diet since I haven’t eaten in over …
Tuesday 1-4-22
Evening nurse gave meds out around 8:30 – she did not check on my husband after that so at 10:15 I informed her that he needed a clean brief ..around 10:45 she …
I had shoulder surgery at Erlanger East with Dr. John Dorizas during the covid mess. From the moment I arrived until the moment I left I was taken such good care of. My surgeon is awesome, prayed with me before going into the operating …
I had amazing care here! Every single person treated me with kindness and professionalism. Forever grateful!
My husband went in to ER. They were very attentive trying to figure out what happened until they came in to verify he still had blue cross insurance. When I said we had no insurance everyone left and we didn’t see anyone for hours. Had to …
I was admitted for surgery Monday to unglog my curtoid artery. I had to stay in ivicu. While in surgery, the nursing staff kept my son very informed( which meant alot to him considering he wasn’t allowed to be up there because of Covid-19). …
Visit to ER for abdominal pain. In the course of over 3 hours, all they had done was collect urine. The staff ran around like chickens with their heads cut off. Took me back to a room, asked a few questions then placed me back in waiting …
We were very unhappy with the labor and delivery of our grand daughter. Our daughter had complications that warranted an emergency c section and was told there was not an open OR. Something to consider in the event a c section needs to be …
Choose a different hospital. They will forget about you and not diagnose or treat you properly. I had to physically continue to remind them I existed and was not getting any service. …
Mixed results… On one hand, the staff is nice. On the other, I’ll just say that I’ve been here since noon, and I’m still in the er lobby. I’ve been here since 1pm and now it’s almost 9 pm. I’m hungry, and my dvt is really painful. Haven’t …
It’s been a nightmare to get an itemized bill so I can make use of the cost sharing ministry I use. I’ve been calling them regularly for two months, and just keep getting a general bill with general services listed and no procedural codes. …
This review is being written while my beloved Uncle continues to fight for his life in the CVICU. With no visitation it’s very hard to go through; knowing his next breath could be his last is beyond hard! But, I just had to take a moment as …
WORST LABOR AND DELIVERY EXPERIENCE EVER! Do NOT go here if you are about to have a baby. I had no choice because I am high risk and cannot go to Erlanger East or else I would have. Nurses were barely in my room, I started having …
I’ve seen where Erlanger recently is going back to a no visitor clause so I wanted to share my experience back from March of 2020. …
Worst hospital visit I’ve never had these doctors could care less… what a joke at how bad this place has got
There is a special place in heavens and earth for all the nurses and Drs that handled mom’s care. My mom passed away and this staff hold a special place in my heart also. Daisy award should go to them all.
Great hospital and I was taken great care of, but when it was time for my wife to show up and make an appointment there is no connecting doorway from the parking garage to the hospital. There is a door where the hallway to medical mall used …
I had a visit 4 years ago. Thought I took care of the bill. 4 years later I get served papers for claims court on an unpaid bill I never received in the first place. The papers came with my billing statement. The post dates are out of …
My mom is in septic shock and we have been waiting at the hospital for 2 days trying to get her care, yet nothing. If you need free wifi come here that’s all it’s good for anymore
This should not be called Baroness Hospital – it should be called The Angel’s of Mercy hospital because the people who work here are indeed Angels of Mercy. Whoever is leaving all these awful reviews have obviously never been to the …
Absolute top of the line treatment. From the minute I went in til I left today. I was taken care of like a king. Great staff. They are concerned with your health. I went in for Heart Bypass surgery last Wednesday morning. Was released …
My wife had major spine surgery in April. The surgeon was wonderful and did a great job.
Hospital care was aweful. The had my wife alone in her room post surgery for …
I came here today to get a Covid test because I woke up sick, and my sister had recently tested positive for Covid and I was around her. Once they got me in the system they made go wait in the conference room aka the Covid room. It was …
I recently had surgery at the Baroness. I had such a wonderful experience. Everyone I interacted with went above and beyond to make to feel safe and comfortable. The Transporters, Techs, Nurses, CRNAs, and Doctors are all exceptional. They …
I’d give less than one star if I could. This is the filthiest hospital I have ever seen and will never return to.
The nurses were great the techs were great even some of the drs were great but the people who brings our trays leaves them sit in your room all day. House keeping hasn’t been by the floors were dirty when they put me in the room. Dinner was …
Wow this sounds just like the Children’s hospital. Both these hospitals have low stars. I hope someone gets both hospitals in line. I agree with these comments sounds like the nurses at Children’s hospital. Nurses are a joke anymore they …
DON’T GO TO ERLANGER. I’ve done 2 outpatient operations at Memorial and had the easiest time. I did 1 last surgery at Erlanger and am left with PTSD retraumitaztation and severe bruising from my treatment there. It was truly a horrible experience.
The doctors on the stroke floor were amazing. Also if you can get Austen Box as your room tech he is amazing!! So kind and caring!! He deserves a raise!!
Can you tell me how at a hospital my wife has a baby boy and there’s no one there to do a circumcision. But according to everybody there it’s somebody else’s problem. I need to see your circumcision done and I will never ever ever ever …
DO NOT bring your loved ones here. Nurses are extremely rude and unhelpful. They do not take good care of patients and entirely lack compassion for family members. I saw nurses walking around texting on their phones, but won’t take the time …
No one likes to go to the hospital obviously, but I was recently seen here and by far the best staff I’ve ever seen in this type of environment! Everyone I had to see was super nice, friendly, persistent, personal, helpful, and kind. I’ve never felt so comfortable at a hospital.
Being in this hospital was a complete nightmare. I was heavily sedated and also put on an antidepressant that made me either very tired or very loopy. To the nurses I became nothing but a problem. The horrible thing is that imagine not …
My husband and I have Covid and are both really sick. We were both having so breathing issues and went to the emergency room to be checked out. They put us in this nasty run down back room. No privacy curtains doors or anything. There were …
They deserve 0 stars and a few terminations. My mom was admitted for a stroke and they left her behind a curtain in the ER to die. Not allowing visitors so nobody can oversee the severe neglect happening here. She was left to seizure …
Most staff were inexperienced, uncaring, and or rude. Majority of Erlanger staff, nurses in particular were cold, inexperienced, heartless people. My family will not use Erlangers services again.
They had written over 400 pages of details!
Not a thing was remembered there from the brain injury from getting hit by a car while on a moped. …
Your tax dollars pay incompetent staff. My brother was admitted he has mental illness, blind, kidney disease, diabetes along with couple more issues. They dropped him off at the homeless shelter in downtown Chattanooga. Let me remind you …
This place deserve a lawsuit not stars. Where do I begin? Nurses who can’t follow doctors orders and gaslight you, I didn’t sign a general consent form and they ran tests they were told not to, if your in pain and they agitate the wound …
Everyone giving this place one stars and complaining are the kinds of people who think they know better than trained medical professionals. Y’all the ones taking ivermectin during the pandemic and wanna complain about health care 😂 …
Don’t get me wrong, I appreciate any and all people that work in the medical field especially in this day and age but my wife had gall bladder surgery recently and it was as if she wasn’t given any pain medication for right after the …
Took my daughter to the Emergency Room!!! First the young folks at that desk need to learn customer service period! They all have judgements all over their face. There is no kind of happy Environment at all anymore ! The doctor that was a …
Our daughter was in this hospital recently for a lengthy stay. We fully now understand why this hospital has such a poor rating and it is due to employees like Dr. Horinouchi. On at least two separate occasions he provided medical updates …
Chose Erlanger for my ER visit during my last emergency, I’ve never seen a place care so little about their patients, and care less about healthcare of their patients. Came by ambulance and spent 8 hours in the waiting room before i got a …
Well my experience so far at this hospital is not very good! My family was notified that my dad was rushed here because he had a stroke by an emergency room nurse. She said he wasn’t doing well that we needed to get there ASAP. I drove 3 …
Just watched them kick a lady out of the waiting room bc of “covid” She was waiting on results minding her own business. And just wanted to talk to somebody about it and the police came and gave her 2 options. Like wow. Didn’t even stay to …
Poor quality hospital, I feel sorry for the staff that work there. Managers belittle you and are unprofessional. Then you have doctors playing in your arm. I would recommend that you go somewhere else for work and personal care.
Erlanger er and surgical staff are a joke I have seen better care in third world countries then this place, blood on floors , blood on walls , patents sitting for 12 + hours with no help , food or water. Something needs to be done for the city of Chattanooga and the care its citizens are recieving or better yet not recieveing.
I was suffering constantly and was referred to Dr Carson Kaesar for possible diagnosis and treatment. From the moment I stepped into his office I was treated with courtesy, respect, and kindness. Dr Kaesar immediately began to make …
Dr. Daniel Doty is awesome! Great doctor! Husband had a reverse shoulder replacement. He had to stay overnight. He had to wait until 7:15 p.m., to get food. He was asking for food at 2:00. The food was cold, and not much there. Nurse named …
Terrible staff, nasty hospital, very rude, the ceilings leak water or the air don’t work in the rooms. We changed rooms 3 times and still ended up with a leaking ceiling over the hospital bed. Fire alarms go off at 3AM and go off for hours. …
I sat in the E.R. for 6hrs, waiting for adominal pain the APNP lady was excellent. I was a little rude to her because of the pain,she educated me as well as my wife the importance of drinking plenty of water WOW! among some of other helpful tips God bless them they have a heck of a job . Give that lady 5stars August 16,2022
I’m a kidney transplant recipient patient with several other under lying condition and immune suppress. I have been admitted in the icu on 05/08/22 for pneumonia and along with other unknown respiratory infection along with a severe uti and …
Had my son almost 6 months ago and I had a few very wonderful nurses. However after I had my son the whole birth control talk came. *mind you I had to have my son kinda early and he was sent to NICU 1 hour after birth and was still in NICU …
I have cirrhosis and have been a patient at Erlanger for 5 years now. I went to the er and stayed several days, most of the time I was there I wasn’t allowed to eat or drink for reasons they were wrong about. I spent most of my er visit in …
20 years ago I would have given them 5 stars as I was life flighted there and had a great team work on saving my life. I’ve worked in healthcare for over 20 years so I know how it should be. Now I wouldn’t even give them 1 star. I have …
A family member fell and was taken to Erlanger by Ambulance. We followed in an Uber to make sure he was going to be okay. Went into the ER. Ambulance made it to the hospital and ambulance driver came in and asked us questions about the …
Similar to other negative reviews, hospital itself isn’t terrible. There truly are some genuine, caring people who want to do the best for you. Kudos to them. But there are definitely negative, rude people who don’t deserve to work in the …
I hope I never come back here. Spent a week in a room after surgery. Half of the nurses were subpar, and dietary was mediocre. My surgeon did a good job though. However the nurses, I was only cared for, directly, about 30 minutes each day. …
My dad was a stroke patient and they left him in the lobby for 10 hours!!!! This is the worst hospital we have ever been to EVER!! They don’t care about their patients!! A sad excuse for a hospital. My vet has more sympathy and care than this place. BEWARE STAY AWAY THEY WILL LET YOU DIE!!
Called to ask “can this facility run this particular test” and the genius who answered replied “I can’t tell you that because it would be giving out medical information.” … um… whAt? …
I would avoid this hospital if possible. Not only did it take them almost 2 hours to med flight what we were told should have been a 20 minute flight (I was taken via cop car 60 miles going the speed limit and still arrived an hour before …
TLDR; Nurse thought she gave the patient the meds, didn’t, caused the nightmare to last 4 hours extra.
Didn’t treat the worse health risk. …
there are literal roaches climbing on the walls of our trauma bay in the adult ER. 3 people have tried to steal my purse off me just in the bathroom and walking down the hallway. They forgot to bring my husband pain medicine for 7 hours and food for dinner. If you have the option to go anywhere else, I highly advise doing so.
Waste of time!!!. We went on kids emergency, waited for long 2hrs after done all documents sign. We had 5more kids patients with us, no one really care. Why people go an emergency? Something urgent and take care fast. If you go by Chance be ready for cry your baby 2hrs, nurses really good service.
I had an appointment with UT orthopedic .everyone was very friendly. I had an appointment. I thought I was seeing a shoulder specialist, but they sent the specialist would not even come in to see me,so he sent in the nurse practitioner, …
My son was choppered to Erlanger after a serious atv accident, multiple fractures, in spine, ribs, etc. He was unconscious for about 2 weeks, when he came to, he was very irritable, thrashing about, etc. The nurses were incredibly patient …
This was the worst experience of any hospital I’ve ever been in. Had a personal bag when checked in, security took it to lock up (they called it). When released without being admitted, received my personal bag back completely ransacked with …
DR. GREG RENCK did not follow protocols when it came to the care of mother. He assumed she was just another homeless person who didn’t have anybody to advocate for her. The hospital has since agreed and are doing an internal review. If you …
This place is slow and so are some of the people that work here, smh I attempted to ask an employee what the address was and before I could even ask he looked at me and started shaking his head no I asked anyway and he replied I don’t even …
my brother was brought in by helicopter and we never got one single update. turns out he got moved across the hospital after we were sitting in the waiting room for 5 hour. the service was horrible the place was nasty. never have your …
My fiancé and I are expecting our first kid together, after a very rough week where she had been experiencing severe abdominal pain. Her former OB’s office blew her off and several other OB’s did as well. After my soon to be mother-in-law …
Worst staff in the emergency room that ever be imagined! Unprofessional,rude,nasty, ask a question to go back and see your loved one and they tell you to sit down or leave! The patient was left with no water or food fir over twenty four …
If I could put negative stars I would! My dad went into the ER on Thursday where he sat alone for two days! They would not let us in to him. They also did not communicate! He was finally admitted for COVID, still was not allowed in with …
My father was transferred to this hospital for chest pains and stomach issues. He is in his 70’s and because they feel he is sundowning. They aren’t treating him for his heart condition which they stated in Athens he was in AFIB. My …
All three stars are for the nurses. Great job.. however, out front the ER there were 20 to 30 bloody back boards leaned up against the wall. Needles & syringes all over the ground and sidewalk. Aside from being terribly short staffed and …
Honestly, if you value your health or the health of your loved ones NEVER GO HERE! The absolute worst nursing staff I’ve ever experienced. If I ever need emergency care, please, leave me to die! That would be far kinder than making me endure the absolute miserable “care” of Erlanger’s emergency room.
.
My mother was admitted and was treated as fair as possible by most staff. Except for the RN Lilia Mock. She was rude and act like it was a hassle to do her job. We had several negative encounters with her within a few day period. Once my …
Visited the ER for the first time recently. The person I took had to have emergency oral surgery. The ER staff was very kind. The doctors were great. The nurses in the ER never remembered to give the meds on time, we had to keep reminding …
I’ve used this hospital for years and have no really negative comments. Ive always been treated well and given top medical attention. I did spend a couple days in the ER waiting on a room, but they didn’t have any rooms !! I went home …
Had a great outpatient hernia surgery experience last week. Dr Maxwell of course was excellent, but the staff, from the welcoming valet to the receptionist/welcomer to the nurses & assistants who did the prep work to the OR …
My son was airlifted to Erlanger twice within a 2 weeks period for massive GI bleeds. I was allowed to stay in the ER with him and from appearances, they didn’t seem to be doing much. But since he survived what was considered Impossible, …
I am not sure why this hospital only has 2.7 stars. I recently had surgery at the Baroness campus in downtown Chattanooga, and received excellent care. It was my first time ever having surgery and I was extremely nervous and anxious. Both …
Any hospital stay is concerning. These sunset views from the seventh floor west wing stairwell looking beyond the powerful architectural presence of the Children’s Kennedy Outpatient Center towards Raccoon Mountain and Lookout Mountain …