Their service has always been above and beyond for me!!! After any storm they have worked NON-STOP to get current back in operation for everyone. I have the absolute most respect for the entire company!
To Kyle and his crew, thank you so much for getting our power running again on Sonny Dozier road, in milton. You guys were awesome! Thank you for all that you do .
Been without power for 14 hrs now no updates other then people all around me have power reported down lines No way to call office because it’s the weekend outage map doesn’t tell me squat other then my powers out well duh I have 3 toddlers this is rediculous I reported outage at 628 am this morning
I’ve lived in small towns all my life from ellenboro nc to here in mcdavid . Never have I lost power in Ellenboro nc like I have here in the past 4 years ive dealt with power outages on multiple occasions and to get the power on takes all …
Update: ever since we have been charged the Solar Recovery fee, reliable service has fallen as we have had more small outages on sunny days, where there is really no apparent weather reason. These glitches are NOT good for electronics. I …
From EREC, I get my electricity, water, and internet. The women that work in the Jay office are polite, helpful, and friendly. Electricity is mostly dependable, although it can go out in storms with high winds. Water is reasonably priced. …
They helped me with my first surprise bill of 500 after last winter, by giving me a credit because I am a disabled Combat Veteran and never dealt with owning a home before. They help me understand if and when I am using to much power if I am so that I can not waste electricity.
Erec is totally customer oriented. They do a very good job . After hurricane Sally our power was restored within three days. Two days before my friend who lives in Pensacola. Great people!
I have had a very tough time trying to clear up a problem with their website “errors”. This frustrated me so much. Speaking over me asking me to repeat, telling me to go to the pay now… then asking me to reset up the ID information and …
Today 3 men was scheduled to conduct tree trimming around my power service lines. They were extremely professional and easy on our lawn. Great job and thank you very much.
On a regular basis I pass by an EREC building in Santa Rosa County… One day I noticed a sign that said “help yourself free mulch”… i’m always for free stuff! But I also noticed that the sign promoted being green. And I’ve always had an …
Awesome Customer Care
Great customer Service!
Great people, great service.
I Have had nothing but Great Service and Fantastic customer service from this company and the office in jay.
This utility company has got to be the worse in the state. In the past two weeks I have had 15 outages. UNFREAKIN BELIEVEABLE!!!!!!!!!
Their service has always been above and beyond for me!!! After any storm they have worked NON-STOP to get current back in operation for everyone. I have the absolute most respect for the entire company!
To Kyle and his crew, thank you so much for getting our power running again on Sonny Dozier road, in milton. You guys were awesome! Thank you for all that you do .
Been without power for 14 hrs now no updates other then people all around me have power reported down lines No way to call office because it’s the weekend outage map doesn’t tell me squat other then my powers out well duh I have 3 toddlers this is rediculous I reported outage at 628 am this morning
I’ve lived in small towns all my life from ellenboro nc to here in mcdavid . Never have I lost power in Ellenboro nc like I have here in the past 4 years ive dealt with power outages on multiple occasions and to get the power on takes all …
Update: ever since we have been charged the Solar Recovery fee, reliable service has fallen as we have had more small outages on sunny days, where there is really no apparent weather reason. These glitches are NOT good for electronics. I …
From EREC, I get my electricity, water, and internet. The women that work in the Jay office are polite, helpful, and friendly. Electricity is mostly dependable, although it can go out in storms with high winds. Water is reasonably priced. …
They helped me with my first surprise bill of 500 after last winter, by giving me a credit because I am a disabled Combat Veteran and never dealt with owning a home before. They help me understand if and when I am using to much power if I am so that I can not waste electricity.
Erec is totally customer oriented. They do a very good job . After hurricane Sally our power was restored within three days. Two days before my friend who lives in Pensacola. Great people!
I have had a very tough time trying to clear up a problem with their website “errors”. This frustrated me so much. Speaking over me asking me to repeat, telling me to go to the pay now… then asking me to reset up the ID information and …
Today 3 men was scheduled to conduct tree trimming around my power service lines. They were extremely professional and easy on our lawn. Great job and thank you very much.
On a regular basis I pass by an EREC building in Santa Rosa County… One day I noticed a sign that said “help yourself free mulch”… i’m always for free stuff! But I also noticed that the sign promoted being green. And I’ve always had an …