Estes Oil & Propane

Utility, Estes Oil & Propane

Keeping YOU warm and putting your mind and wallet at EASE for over fifty years.

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Estes Oil & Propane Reviews ( 152 )

  1. The company is charging its customers without sending an invoice.The customer service rep was very snippy on the phone when I asked to send first an invoice and doing the transaction thereafter.

  2. Delivery drivers take care to avoid damaging my wife’s landscaping; previous service kept dragging hoses and breaking plants. Courteous and professional folks.

  3. The worst company that can have for your oil/propane. Unprofessional and doesn’t care about their customer. Suppose you are looking for this company for your home or business to run in the other direction.

  4. When the cold weather came and I was due to get my oiled delivered… April… was fantastic and made sure I received my delivery. I live in a mobile home and have a very small dog and she has some health issues. I was really worried that she would get cold. So thank-you ESTES for being so diligent in all your deilveries to me….

  5. Estes replaced old oil burner, power venter, and crawlspace oil tank with new propane furnace and propane tanks, including redone near-furnace piping, electrical and controls. On time; on budget; neat work by knowledgeable workers; good explanation go what was done, why and how it all works. Couldn’t have asked for better.

  6. We switched to them in late 2019 and they have never missed a beat! Everyone has been extremely friendly and when my 4 and 3 year old watch out the windows the drivers are always smiling and waving!

  7. On a recent morning at Perkins Cove in Ogunquit the fuel pump was not working and the harpoon boats were headed off shore for hunting tuna. Estes Oil didn’t let the fleet down and quickly dispatched a truck to the cove so we could be underway with very little delay. Now that’s service and commitment to appreciate!

  8. Been using them for over a year now and have been professional and on time. They serviced our equipment and keep everything running great! They’re also local so it’s nice to support a local business.

  9. We have been dealing with Estes since we moved into our home in 2011. We have received nothing short of excellent service from them. Their budget plans cannot be beat. Will be customers for many, many years to come.

  10. I wish I could give estes zero stars. To start we didn’t chose this company, our builder did. When we moved in we decided to stay (even though they are the priciest around town). I am home with my 3 children alone and I smell propane. My …

  11. We have been using this wonderful company for over a dozen years and have never had a bad experience. From their wonderfully friendly, prompt and efficient service professionals, to their team dedicated to providing exceptional billing and …

  12. Just wanted to say thank you to the whole team at Estes. I am a new customer, and from the time Kate took my order for a tank placement, to today when Andy brought the tanks, and Todd helped with the install and did all my annual maintenance activities…I am thrilled. Great effort by all. Many thanks.

  13. Just had a mini split system installed. Work was done professionally and timely. Installer worked during hottest day of the year. Highly recommend the company to anyone looking for fair pricing and great customer service.

  14. They billed me $140 for their guy to come by for 5 minutes to light my pilot light (by appointment in early October). Not even a week passed before I started getting almost daily phonecalls from them to pay them for the service call. They …

  15. Estes Oil has a great staff that are easy and friendly to deal with. Their delivery is efficient and their pricing fair. Servicing the oil burner is very simple as the techs are very well trained and will give an honest assessment of your burner.

  16. I normally do not write reviews but in this case Estes Oil & Propane needs to be recognized for their great customer service and attention. I was using another gas company in the area that I repeatedly had issues with when I finally …

  17. I have been a customer of Estes Oil since 2000. A few years ago they started offering a service called Blue Ribbon Protection. It covered the components of my entire heating system if something were to go wrong. Recently, I started to …

  18. I have done business with Estes for 20 years for oil and more recently propane. They are reliable, friendly, courteous and responsive to calls. Automatic refill is always timely. I would highly recommend Estes service to anyone.

  19. Estes has been my propane supplier for three years providing uninterrupted delivery service. Their office staff has been very helpful and responsive to any questions or concerns. I’ve been enrolled in their budget program for the past two years benefiting from their competitive pricing.

  20. We recently replaced a combi propane boiler using Estes and their sales and service was outstanding. They were the best price around by far and Jim on the Sales side was great at expediting a quote and finding rebates we didn’t even know …

  21. A family-owned business that treats us like family ! Their customer service is second-to-none. Seriously, we’ve had emergencies and we’ve had routines, but the office staff, the technicians, the service guys, even the delivery truck …

  22. I’ve been with Estes since we built our house ten years ago, and their service has always been prompt and courteous. I love the fact that when you call, a real (nice!) person picks up the phone and takes care of everything immediately.

  23. Estes is an amazing company. They are always their when you need them and looking to get you the best price for your oil. Anytime i have needed them they have responded right away. The times i have ended them during the weekend due to emergency things they are out st my house within an hour or less. Would never go anywhere else.

  24. I am pleased to post this positive review of Estes Oil and Propane. We have been a heating customer (propane) for several years but we decided to put in a “split” unit into our home so we could have AC on those few but very hot days in the …

  25. We just switched to Estes oil on a home we just purchased. Excellent service. We signed up for their service plan which was a very good choice and well priced. It even covers full furnace replacement. We had a minor issue yesterday (Sunday) …

  26. I had to replace my heating system recently (from an old provider). Now I know my way around an oil heating system and Estes did an AWESOME JOB with everything! From communication to the installation, Estes was clean, professional and their pricing was spot on. Thank you again everyone at Estes!!!

  27. Been with Estes for going on ten years. They have always helped us in every emergency blue ribbon plan worth the first visit and have always been helpful with payments and managing multiple sources of energy! Our family loves them!

  28. I recently had a new furnace, water heater, and oil tank. The team at Estes did a phenomenal job! Todd appeared to be the lead installer, helped by Tyler and Cole. This job took a full two days. The old tank was in a tight space and I …

  29. We switched to Estes Oil last summer and have been very pleased! I appreciate having a local company who has served the York and surrounding communities for many years. It’s refreshing to call and speak directly to a person with questions, inquiries, etc. I highly recommend Estes!

  30. I have lived in York since 1986, and owned and lived in four different homes as a customer of Estes Oil. I was pleased with Estes service especially with their Blue Ribbon Plan. Been retired over 30 years spending many winters in …

  31. Switched from another vendor who got bought out by a foreign company. The office staff were friendly, and helped with the switchover. Glad to be using a local company.

  32. Estes Oil are simply wonderful to interact with. They have an easy budget program with an equally easy auto pay/ auto delivery. The whole set up makes oil one less thing to stress about! We recommend them every chance we get!

  33. Estes Oil is the worst company I have ever dealt with. The company was chosen by the builder of my home so I stuck with them. At first, I did not have any issues with them up until recently. I received a delivery in October 2021 and I …

  34. I have had Estes for 3 years. Their service is fantastic. They just did a yearly maintenance. Sent me a calendar invite was on time without any issues. Last season my power vent was making a strange noise Estes was there within hours of my …

  35. Overall excellent service. However, I have encountered some miscommunication that resulted in what has seemed like a delayed response and an unnecessary level of concern regarding delivery.

  36. I’ve only been a customer for a little over a year since moving to the area. I like dealing with them and I’ve always found them to be fair, professional and competitively priced!!!

  37. Estes is a wonderful company! We not only have our oil delivery with them, but also had our HVAC system replaced. They are always on time, professional and courteous. Their employees are an absolute pleasure to work with. Over our time …

  38. Vicky is the best! She explained everything to me regarding becoming a new customer and helped me choose the best plan for our family. She is always friendly and helpful whenever I have a question.

  39. The team always responds quickly. Has calmed my nerves in tense situations, meets all deadlines and returns my calls I. A very timely manner. I love the entire crew!

  40. Very pricey company so after 2 years of dishing out my money to them I find cheaper propane and estes charges me $149 just to pick up there own propane tank as a labor charge. What a ripoff

  41. Much better than Champaign’s, who nickle and dimed me for services and also left their container for a week or more on my property after they said they would remove it when we switched to Estes. No complaints so far.

  42. I recently returned from a vacation and my hot water wasn’t working. I called Estes and within an hour they had someone here to fix a valve, and he was in and out in 15 minutes. Can’t beat that for customer service!

  43. After just moving here and having never had fuel oil before, we were low on oil 2 days before Christmas. They came and filled us up the next day even though we didn’t have a contract with them yet. We do now obviously, but they really saved the day for us!

  44. Estes Oil and Propane is a great company to do business with. Their employees are polite, professional and knowledgeable. I am a new customer and I am very happy with their service and products!

  45. I switched to B20 Bioheat two years ago to lower my carbon footprint print. Estes has been a reliable source for B20 and service. I also noticed my furnace efficiency also improved by 1%which is welcome.

  46. I couldn’t ask for a more responsive and helpful company. Estes Oil & Propane has not only been my oil supplier since 2006, but it has also serviced my boiler. It’s a fantastic company.

  47. Estes Oil has been one of the best and fairest companies in the energy service I have dealt with in York. They are always there with an answer and have been timely and consistent in meeting our fuel and service needs .5 star is clearly warranted!

  48. The Estes team has been very helpful and friendly, even going so far as to come in and assess an issue I was having and working with me to solve it. The only reason I am giving 4 stars instead of 5 is I wish they would alow for re-fills of …

  49. I got propane from Estes and never had a problem. I called them for service on my Mitsubishi mini split and it was a cluster F…..!!! They made four service calls and misdiagnosed it each time and did not fix the problem! They claimed to …

  50. Thanx for your caring service. We have been with Estes for a few years now, with outstanding service . Being local gives a great piece of mind, especially during winter. Jerry/Carole Allen.

  51. I purchased my home in 2014, at the time Estes had been servicing the home for the prior owner. I maintained this relationship until Spring 2022. For the first couple years, I had a fine experience. Over the years, I found the service to …

  52. ESTES TO THE RESCUE! We have been with Estes for 5 yrs. When we bought the house, we signed up for auto delivery, fuel & low temp monitoring. We also had ADT. We never lost heat but we had a pipe burst dumping 30K gallons of water …

  53. Estes did a good job reminding me of the availability to pre-purchase my propane, and as usual, were prompt and professional in answering my questions and cashing our check. However, I have not yet received my contract to sign & have …

  54. Estes oil installled our furnace in a 250 year old house 5 years ago , technicians were very efficient and furnace has no flaws.
    Most recently Dan came out to clean the furnace , we found him to be pleasnt and a skilled technician.
    Great company!

  55. I have the Blue Ribbon service plan and their service work has been reliable and very good. Estes replaced the propane tank on their own at the end of its life. Auto fill program is reliable.

  56. We have used Estes for years, servicing both our air conditioning equipment and our propane boiler. Service has been excellent. Employees are well trained and show up when scheduled.

  57. Superb service! I called them in a jam, and after calling 5 or 6 others. They were so understanding, immediately helped, and offered a very fair price. Now, I feel I can trust them and wouldn’t hesitate to refer them highly!

  58. Great customer service! Blue Ribbon plan has saved me a few times when the boiler went down. The emergency service has been great when needed Mike installed my complete heating system over 20 years ago.- I couldn’t be happier

  59. Estes Oil is simply “the best”. They’re extremely dependable –(especially in the middle of the night when something goes wrong with the furnace and it”s freezing out) they’re always right there for yo! We’ve had Estes Oil for 30 years at …

  60. I give Estes Oil and Propane 5 stars! They are prompt, courteous, and professional every time I deal with them. They provide accurate and on time delivery times when appointments are made for either oil and propane deliveries or service calls. When they say they will be there, they will be there! Southern York counties best.

  61. I have recommended Estes to many people. They are very prompt and professional. Also, the office staff is a pleasure to work with. I relocated to the area a little over a year ago and decided to contact them due to the fact that they …

  62. Ever since we have moved to York we have used Estes Oil for our heating oil and propane needs. They have also been our service providers for our gas fireplace and for our Mitsubishi splits. They have always been helpful, personable and attentive to our needs. We wholeheartedly recommend them for your residential needs.

  63. I fell into Estes as a former customer of a small local oil supplier in York that sold/retired, who recommended Estes to me. It’s been 5+ years, and I’ve been happy ever since. Whether it’s been during a bitter cold snap for emergency …

  64. Estes has been my go-to company for almost eight years now and they have always been very dependable and a solid company. They designed and installed my heating system in 2015 and continue to be my supplier of fuel and my maintenance …

  65. My family has been a customer of Estes Oil & Propane for more than 35 years. They always provide exceptional full service and are there for their customers whenever you need them. They are reliable, dependable and experienced. Their prices are fair and competitive. I highly recommend them for fuel and service.

  66. I have been a customer of Estes for over three years now and their service has been impeccable. In addition to delivering oil & propane, Estes has installed two heat pumps, a dehumidifier and central air conditioning to our home. In every …

  67. I wish I could give Esties negative stars👎🏻THIS is what they call customer service?!? Don’t waste your money on the service plan. Customers for over 15 years and THOUGHT they were servicing our tank and oil burner but, obviously NOT! They’re quick to take your money but not do their job …

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