Eugene Gastroenterology

Gastroenterologist, Eugene Gastroenterology

Eugene Gastroenterology Consultants commit to serve the community by providing care of the highest quality as an independent single-specialty group. See more

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Eugene Gastroenterology Contact Details

  • 3355 Riverbend Dr Ste 500, Springfield, OR 97477
  • 541-868-9500
  • Monday 8:30AM to 5PM
    Tuesday 8:30AM to 5PM
    Wednesday 8:30AM to 5PM
    Thursday 8:30AM to 5PM
    Friday 8:30AM to 5PM
    Saturday Closed
    Sunday Closed
  • http://www.eugenegi.com/
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Eugene Gastroenterology Reviews ( 250 )

  1. 3 trips to wrong office because of errors at front desk.]Released too early after procedure, very wobbly with monitor stickers still attached. Procedure fine, just before and after difficulties. Felt rushed.

  2. I have had an annoying journey with crohn’s disease but Dr. Moaven and his team have made me feel very important. Although it is hard to get ahold of of them, they always return my calls. Dr. Moaven listened to me and gave me clear …

  3. From the ladies at the front desk to the nurses And doctor in the back, this place is amazing. They made a really scary thing manageable for me. I am so grateful I ended up in the hands of these people.

  4. My mother and I both saw Dr. Yang at Eugene Gastroenterology in 2007. Doctor and the staff here at Eugene GI made a scary and uncomfortable procedure very easy for each of us. I am going back this year with the attitude that my experience …

  5. Excellent care and professionalism was received from every person in this office. I can wholeheartedly recommend them and would not hesitate to call on them if future needs arise.

  6. This was a very positive experience at Eugene Gastoenerology Center. The are friendly, caring and very professional. The staff explains in detail every step that will happen. I give this center 5 star rating. Ive been a patient for quite aometime.

  7. I was incorrectly scheduled and they were able to get me in and make it happen. Leann, Allen, and Dr. Kay were professional, easy to be around, and very friendly. Took 20 minutes for procedure.

  8. My wife was very satisfied with the service of Eugene Gastroenterology. The staff are very pleasant and keeps you informed as to everything they are doing. Highly recommend them.

  9. I had a colonoscopy and endoscopy done by Dr. Wu, him and all the staff that was there provided amazing care and attended to all of my needs. I felt very comfortable and safe throughout my whole stay. Thank you everyone for all the amazing care you provided me!
    -E

  10. Dr. Kay did a great job. The nurses and staff were so friendly and explained everything so well. I would recommend Eugene Gastroenterology to anyone needing their services.

  11. Everyone agrees, colonoscopies are no fun. The prep is horrendous but after arriving at Eugene Gastro, the people there made it a great experience. Very nice and fun chit chatting as they ask you all the questions, which are of course …

  12. Wish I had read all these reviews before I found out the hard way about Eugene Gastro. I am a retired Occupational Therapist and I feel I have seen quality care but this is far from it. I kept having acute IBS attacks daily for about a year …

  13. Eugene Gastroenterology does a comprehensive job with information needed by their clients, including; notices of appointments/reminders frequently, point by point instructions that are clear and concise, and placing directions and …

  14. If I could give zero stars I would. This has nothing to do with the doctors or nurses at this location. It is completely the billing department. Suzie was totally rude and inept. She charged my debit card two weeks before the scheduled …

  15. Dr. Sim is a phenomenal GI. I came to visit him for a second opinion since I live out of town and ended up sticking with him as my primary. He actually listened and we developed a plan for treatment. Very much worth the drive for the care I received.

  16. My colonoscopy was postponed due to the COVID-19 outbreak. When I was able to reschedule, I was treated professionally and with great care to avoid the virus. The prep drink I was given to flush my system was much easier than I remembered …

  17. Very helpful and well informed staff. Explains things well.

    My only suggestion for colonoscopy patients is to find a less expensive prep solution. $100+ copay is a lot for some!

  18. Yesterday I had a Telehealth Appointment with Page Crenshaw, FNP. The instructions were so easy to set up for the meeting. Page was just as thorough as always and she asked if I had questions and answered them for me. I would highly …

  19. They helped my son with kindness and very clear details as to what he needed to do. He has done very well with the instructions on how to take care of the situation, thank you.

  20. Excellent, personal service! Dr De Lee gave me information about my prescriptions that no one had told me before. I really appreciate his professionalism!

  21. Hello,
    I had a colonoscopy done here today and was very impressed with the quality care I recieved. They were very professional and Covid-19 ready for patients and had plenty of staff to manage. Thank you. Kathie

  22. I didn’t receive the 20 min. call when my husband was in recovery. I was very worried that everything was ok. I guess they got a late start, but they could have alerted us. I did speak to the receptionist who was helpful, but said they would call me.

  23. Dr. Wu and his staff are the best ever! They have always been kind and respectful of my conditions which are quite serious. Even though I have moved away they still are in contact and refer me and provide records as I occasionally request. Thank you for being the best doctor ever!

  24. The staff are exceptional . Allen, an RN, has the smoothest touch starting an IV of any medical facility I have ever been in.
    As a side note, I even learned a new term… “Spinner”, if you are lucky enough …

  25. The hospital experience was wonderful. Everyone was so informative and made me feel very comfortable. I wish I got a little more information two weeks or so before the procedure. It’s especially important with the COVID test thrown in.

  26. The Staff at Eugene Gastroenterologist was amazing. From the CNA, to the nurses, the check in processand the physician they treated me kindly and compassionately, were concerned about my comfort and explained each part of the procedure in an excellent way.

  27. Dr. Lee listened to and answered every question. He’s pretty cool. I even learned some things. This visit was a telemed visit so it wasnt in person but it was very easy to connect. The slight delay made us talk over each other a bit but other than that it was a great experience.
    GO BEARS!!!

  28. Eugene Gastroenterology and Dr. Kay have been very patient with my special needs and concerns and I am so grateful for their willingness to work with me throughout this hard time with my difficulties during the pandemic.

  29. Nurses and the doctor were friendly and treated me well. The only thing that was uncomfortable was the way the beds are situated. I felt uncomfortable with others in the beds across from me being able to see me. The nurses did not seem to realize that people could be uncomfortable with others watching them in a situation I was in.

  30. I felt comfortable and confident from start to finish. While not an experience I look forward to repeating any time soon, if I had to (or recommend to others in the market for such a procedure) I would not hesitate to utilize Eugene Gastroenterology.

  31. My longtime Gastroenterologist retired, (OMG Group) so I transferred my records to Eugene Gastroenterology 9/2020.
    I have seen Dr Moaven several times since then. He takes a good amount of time …

  32. This was my first ever Telehealth appointment. Mallory Fillmore was extremely pleasant and answered my questions. We talked about my previous medical issues and she was able to address those and will forward my concerns, along with her recommendations to the doctor. 😊 …

  33. I want to thank all at Eugene Gastroentology including Dr. Kay. You all made a rather unpleasant procedure ( almost) enjoyable.! So friendly, thorough and efficient. Will look forward to seeing you again in another 5 years! 😁 …

  34. The staff at Eugene Gastro make me feel safe and cared for. My experience with them started with a routine medical procedure that everyone over 50 is recommended to get. Dr. Yang answered my questions about more than the procedure and then …

  35. Dr. Yang and staff are amazingly professional kind and considerate. I really appreciate all the text reminders so brilliant. They all make a medical procedure doable and they do it with such kindness. I highly recommend this office and I would not change a thing that they do. Thank you so much

  36. Just had my 2nd colonoscopy, first with DR Knecht and this one with DR Gonenne. The office staff are professional and offer great customer service. Even with all the extra steps they have to take due to COVID, they still are very patient …

  37. Very friendly staff, patient and efficient. Been 3 years since my last visit, the only thing I was disappointed in was they hand you a printed report about what they found and out the door. No personal contact and while a followup is scheduled it leaves one with many questions.

  38. Page Crenshaw is very thorough in getting things figured out! She is also very pleasant and nice and takes her time with you! She makes sure you say all that you need to and let’s you tell her how your feeling and makes it a comfortable …

  39. Worst doctor experience ever. Wanted to give zero stars. This was a few years ago, very traumatic so it’s taken a long time to give a review. I woke up during the procedure and they held me down. I was in tears when they wheeled me out and …

  40. Eugene Gastroenterology personifies professionalism in a pervasively difficult field. The care I’ve received there has been unmatched! Both Amy Littlejohn, PA-C and Dr. Gonenne are not only astute but empathetic and genuinely kind. As a community we are lucky to have them in town!

  41. Dr Sim is a Personable Guy, easy to talk to, and he listens. I have seen an asocciate of the practice in an emergency stay at the hospital, and, it was nice to see they Actually Consulted with each other!!! That doesn’t always happen. This Practice, and the Docs are Awesome! 👍👍👍👍 …

  42. All of the staff were friendly and knowledgeable. They were prompt, informative, efficient and checked with me many times to make sure I was comfortable while I was there. Everyone was extremely nice and seemed to genuinely care.

  43. Today is Monday (evening) and I just discovered the 3 days in advance diet change, the fasting period, the drinking the prep with a time limit, etc. My procedure is Friday. If I had not googled the Rx prep solution, I wouldn’t know about …

  44. I talked with Any Littlejohn, PA, today about a diagnosis I didn’t understand. Her explanations were clear and she answered all of my questions. She suggested a plan for me to follow to address my problem that I think is achievable, with a planned follow up visit. Thanks for working with me.

  45. I can not say enough good things about the staff. Everyone was kind and caring. They explained everything and set me at ease from the beginning. So professional yet compassionate. I would refer my family and friends. Thank you so much ❤️❣️❣️❣️

  46. I have seen Page Crenshaw, FNP a few times and she is wonderful, knowledgeable, practical, efficient. It is very easy to get an appointment once you are an established patient and appointments are scheduled within a few days to weeks. I did …

  47. The Best GI team in the state. Very caring Drs and staff. I really depend on them & they have never let me down. Dr Gonenne is the Best of all. I trust him with my life. No problem. Ms Krenshaw,,his PA is a wonderful lady who is like an …

  48. Unfortunately I was not received very well at dr holmans office…after my procedure everything seemed good but then it got worse and worse everyday…i called to inform them what was going on and the i wanted an appointment to discuss it …

  49. Loved the staff! Experience with the whole team and procedure was excellent. In and out was a breeze. Much better than going to the dentist. Recommend Eugene Gastroenterology just below Disney Land on my list to do!! Lol. But …

  50. Dr Sim is the best! He is very understanding, patient, kind, compassionate, he really takes the time to listen to me and addresses all of my concerns, and answers my questions in a way that I can understand. I’m a very anxious person and Dr …

  51. Everyone was very kind and caring, from the front desk on. The ladies who dealt with me were professional and personable, and answered any questions I had. I felt like I was in good hands from start to finish.

  52. Dr. Lee and his staff have been amazing. I have suffered from an undiagnosed ailment for almost 20 months. On our first visit Dr. Lee suggested a test that diagnosed the problem. 4 other doctors never looked into that possibility. His …

  53. Dr Lee and his staff are fantastic. I have been through two or three gastroenterologists in 15 years of having Crohn’s disease and Dr. Leah’s by far my favorite!

  54. Definitely do not close at 5pm. Calling at 4:30pm to set an appt and keep getting machine saying place is closed. Like what? Already gunna have to wait months for an appt and it doesn’t help that can’t even set it yet. Don’t know where the …

  55. Once you get through all the at home prep, the day of your procedure is a breeze. From check-in to check-out, the staff make you their #1 priority, giving you great peace of mind. Even during these COVID times I always felt protected.

  56. The nurses who prepared me were the most trauma informed professionals I’ve ever met. Their care & concern around my anxiety & PTSD was amazing! It gives me hope that the other medical professionals I have to interact with will soon catch up to their quality of trauma informed care.

  57. Everyone were so nice and caring. Katie, my admission nurse was funny and thorough, and Christian, my nurse was so kind and helpful. Dr Goneene was wonderful.

  58. Everyone was very passionate and caring. Dr. Lee was polite and explained the procedure in terms that I could easily understand. It put me at ease and lessened my anxiety and stress level.

  59. My experiences having colonoscopies at Eugene GI, today and in years past have been excellent.
    Efficient, friendly and knowledgeable staff get me in and out quickly and …

  60. The people here are great. They are very friendly, informative, and caring. They made me very relaxed, and comfortable. They are willing to answer all questions, and made my procedure as smooth as a colonoscopy can be.

  61. I found the care provided by Dr De Lee, nurses, and support staff at PeaceHealth Sacred Heart Medical Center (RverBend) to be exceptional. Dr De Lee has an impressive educational background, is obviously extremely knowledgeable in his …

  62. Kind, comforting, professional, respectful, knowledgeable. They listened to my concerns, everyone introduced themselves to me, everything ran on time. It couldn’t have been a better experience for a procedure none of us looks forward to ;0)

  63. The staff and Doctor is the best. I useually get stressed , but I was very comfortable. I would highly recommend Eugene Gastroenterology . They take time with you. Will answer all questions. Excellent experience. Felt good about the care I got.

  64. Had a telecom referral visit with Amy Littlejohn today. She was very informative, explained things at present and what she’d like to see moving forward. Also asked questions and was interested in me.

  65. Dr. Littlejohn is amazing! It was my first time seeing her and within 5 minutes I felt like she was more than willing to help me fix what I am currently having issues with. She also asked a few questions and then explained that she would …

  66. I was very impressed with the care, kindness and humor of the entire staff and Dr. Terrence Lee at Eugene Gastroenterology where I had my colonoscopy/endoscopy done.I was very anxious about the dual procedures and the side effects from the …

  67. The staff are amazing. When I checked in there was a paperwork mix up causing a delay. But they found it to be their snafu and kept me in my place in line for my procedure. They treated me like a king and I was in and out in the regular time frame😃 …

  68. Considering The Pandemic and All the precautions in place. The Whole entire Medical staff were very professional and I felt very safe around all of them. They really take all the precautions of Covid 19 serious..because it is. Janet the …

  69. At 62 years old, this was my first Colonoscopy. I had procrastinated getting one and now I am glad that I did. Everyone I met was very professional, treated me with dignity and took the time to make sure I was comfortable. They explained …

  70. In these days of rampant Covid, it is so nice to be able to have telehealth appointments for routine checkups.
    I have had Page Crenshaw as my provider for 3 years now, and I find her very …

  71. The only issue I had was that apparently I was to stop taking my Plavix medication 5 days prior to the procedure. I was not advised of this requirement. This could have resulted in having to reschedule my appointment if any removal of …

  72. So far my experience with this office has been superb. Life during the pandemic is far from normal but this office seems to have everything under control amidst the chaos. Thanks for always being on top of everything and keeping me informed every step of the way. Absolutely would recommend!

  73. Friendly knowledgeable staff. They make you feel at ease and answer all your questions. My experience was positive and uncomplicated. Good job taking an experience I remember my dad saying was awful as a kid to one that was easy for me. A+++

  74. I had a colonoscopy and endoscopy, which they made a huge deal out of having someone wait in the lobby the entire procedure for. Once I get in for the procedure, they put my iv in wrong and then didn’t give me enough sedation to put me …

  75. People were very friendly, respectful, efficient. Explained everything, gave privacy as needed. Dr. called me by my first name. Looked me in the eye as they were giving me the sedation medication. Were next to me when I woke up. Very reassuring. Gave me after care instructions and photos.

  76. I had a colonoscopy today at Eugene Gastroenterology the whole procedure from check in to check out went smoothly. All the staff were friendly professional and knowledgeable. Although none of us look forward to a colonoscopy I would recommend these folks to make this necessary procedure at least more comfortable and safe.

  77. The staff at Eugene Gastroenterology is professional, kind, attentive, good-humored. I felt well-cared for and respected as a patient and person. This was my first colonoscopy and my anxiety about it was allayed by the timeliness of information given and the professional, quality care. Two thumbs up!

  78. I always receive excellent service and care. Every staff that has cared for me have been very caring and I love Dr. Sims. Just knowing that you have the same doctor who knows your history is comforting and reassuring.

  79. I needed to get ahold of the on-call Doctor the night prior to my appointment for the Colonoscopy due to a problem. He got back to me quickly, and the issue got resolved to my satisfaction. They took good care of me during the procedure …

  80. My husband went in for his first ever colonoscopy. He was really impressed with how they kept up with sanitizing, social distancing, and mask wearing. He was happy that all the docs, nurses and staff were friendly and smiling. He was never alone and that helped ease his anxiety.

  81. My experience with Dr. Mills has been truly amazing. I was admitted into riverbend and he was my provider during my stay and now my doctor. He is very caring and informative. Highly recommend him.

  82. I had a wonderful experience at Eugene Gastroenterology today. The procedure I had done was a bravo upper endoscopy. Every staff person there was so friendly and kind, they truly cared about my comfort and understanding every step of the way. I highly recommend this clinic and their entire staff. Today could not have gone better.

  83. Each individual involved in my care was very thorough to give attention to detail and make sure all my questions were answered before moving forward. I was made as comfortable as possible at each stage of the procedure.

  84. The people are so gracious and professional it’s almost as if I went to a spa. They introduce themselves to you and explain every step of the process. Your comfort is a priority while you’re there. I highly recommend Eugene Gastroenterology because of the staff members.
    .

  85. Everyone was so very friendly and comforting to me during my time of fear and great anxiety!!!! Also so helpful with all my questions… Did not encounter a single unfriendly or rude person… Great service!!!!

  86. It was quick , all the staff pleasant, clinicaly staff gave clear outline of how/what to expect, friendly and welcoming.
    The nurse who welcomed me to my room and reviewed my med list was the most compassionate medical staff I have met in 60 yrs.

  87. The staff were very nice and extremely helpful. It was a comfortable painless procedure from the reception area until leaving. Once again the text and nurses made the whole thing wonderful with their kindness and genuineness

  88. Paige Crenshaw is absolutely amazing. She truly listens to your complaint and genuinely cares. I emailed her a question through the patient portal and she got back to me at the end of the day. I highly recommend her.

  89. Awesome staff-wonderful treatment and caring physicians as well as fabulous nursing staff! All in all a very wonderful experience.It’s not uncommon to have to wait a bit- as patient needs vary and who of us would object if you or I needed a …

  90. Everything about my 4 procedures here over 15 year or so is that that have you fill out a ton of questions, then when you get there they ask you all over again because they don’t look at what you sent. This particularly true with …

  91. 10 stars! The team is absolutely amazing. Every single person. I couldn’t have dreamed of that quality of care. THANK YOU ALL SO MUCH! Dr. DeLee was funny and kind and compassionate. My nurses were amazing. The anesthesiologist was so kind. …

  92. I had the “whole works” with both a colonoscopy and an upper endoscopy at the same visit! It went very well. Everyone was efficient, knowledgeable, and friendly. I also liked the visit summaries, too; with anesthesia “fog” it is hard to remember all you’re told. Thank you, Team!

  93. The staff was amazing! Fantastic and welcoming ladies that checked me in. My nurse Kelsey who was kind, knowledgeable and thorough,. Dr Lee who took the time to talk me through the procedure and answer all my questions. Thank you everyone!

  94. I had a procedure with Dr Goenne this morning. Check in was efficient and comprehensive. The staff at checking was very empathetic. The wait to get set up for the procedure was timely. The medical staff, nursing and technicians, explained …

  95. I was greeted by the friendly front office that had everything ready. Then within 2 minutes I was brought back and the nurse was friendly and efficient. After she left 1 minute later the young Dr Lee came in and spent time listening and …

  96. Just had a full service deal at Eugene Gastroenterology! They were helpful, nice, courteous from the first person I saw to the last. Dr was nice, talked at my level was not at all condescending as was my case at a different office. I would highly recommend this office!

  97. A very professional and friendly place to have this procedure done. Everything was well coordinated from the scheduling, to the reminders, to the COVID required testing and the procedure. The staff at the office including nurses and the doctor were very friendly and made the visit actually enjoyable.

  98. Dr Yang was very knowledgeable about my diagnosis and thoroughly laid out a plan for me including follow up. He gave very detailed instructions clearly that I understood the importance of it and process of it.
    I would highly recommend Eugene Gastoenterology.

  99. I am in a wheelchair. From the very first lady who came into the waiting room to get me, until the two who helped me get safely into the car.
    All of them were very patient and caring with me. They were gentle and …

  100. Well, first contact was pleasant enough. I met with a FNP-C named Karen. She was courteous, accepting, and seemed to be quite understanding. I’ve a rather difficult case, but she put me at ease, and I was able to present it without too …

  101. Everyone I met here was so nice. I’m glad I got to be taken care of by really awesome staff. You all were super kind and understanding. Dr. Moaven was very kind and got my procedure done quickly and I was happy with my procedure. Thank you all again for being so kind. 😁 …

  102. Dr. DeLee was extremely kind and caring, as well as very thorough, taking plenty of time during my pre-procedure appointment getting to know my history. He was very respectful and allowed me to discuss all of my health concerns without …

  103. Nurses were very attentive and made me feel important. They paid attention to every detail and kept me informed through the entire process(while I was awake), and answered all of my questions both before and after the procedure. I wish I could give them10 stars! I am their newest, of what I am sure are many, fans.

  104. I was actually impressed with the compassion and respect they showed to someone trans and who’s suffered a lot from CPTSD; people were respectful of my pronouns and sense of space/body boundaries and asked before touching me. It made SO …

  105. All surgeons are ranked in the top ten in the world. Private rooms. Large and roomy. Staff is nice. Beautiful hospital. Very clean in and out. It can’t get any better. The staff is so wonderful. The surgeons wow. I’m on a bent knee and my …

  106. My (almost-a-doctor) Amy Littlejohn is the best! She helps you get to the heart of the matter so she can clearly understand how to help you. I think the support staff is also a cut above. Thank you so much!

  107. I was disconcerted when I called for an appointment as I had a pressing problem and the soonest they could get me in was four months later. Just a few days later, they called and offered me someone’s cancelled appointment and I was able to …

  108. The only thing that I think needs to be changed is information about the zoom meeting. I knew it was a zoom meeting, but I did not see any info about how to access the zoom meeting. I called your office and was told that I would receive …

  109. New to area and this team. First visit via a Telehealth call went well. PA was personable, knowledgeable, informative and helpful. Reviewed history, current status, listened carefully and provided a path going forward to get back on track. Very happy overall with this experience especially when in-person appointments are not possible.

  110. I felt very comfortable and treated very respectful. The Dr. spoke about my health issue in simple terms that I could understand. I was left feeling that my health issue was addressed and that it would be fallowed thoroughly. I definitely …

  111. Paige hears what you say to her. This is rare and very appreciative of her ability. She shows she cares about me and my health and that I am not just a number but a real person. She invited me to contact her about health issues and any …

  112. Dr Lee did my endoscopy. Not only is he very knowledgeable, he is also very kind, and very cheerful. Hes friendly and personable. He and his staff really made me feel comfortable because I was a bit nervous. Most importantly dr Lee made me …

  113. Amy Littlejohn is my gastroenterologist and she is the best doctor I’ve ever had! she is so nice and really just wants to help you feel better, less stressed, and find the root of what’s making u hurt. thank you so much for what you have done for me, my family, and all your other patients!

  114. DrDeLee and his team are great. Very professional and thorough. Start to finish. First time at Peace Health SPA and it is the very best! Everyone encountered was professional and competent.

  115. From start to finish, this was the easiest, most comfortable colonoscopy I have ever had. The pre op nurses were wonderful, kind, informative and deeply respectful. Dr. Holman was also very pleasant, upbeat and respectful, and he explained …

  116. My first colonoscopy ever! All went amazing. Everyone from the receptionist to the nurses to the doctor were extremely friendly and very knowledgeable. The prep work is the hardest part because as soon as they administer those meds it’s …

  117. I love the telehealth, no worries about going to the Dr. The staff is well informed, courteous, and very pleasant. My ‘dr’ is awesome. She LISTENS to me & then makes practical choices for my care.

  118. Dr Lee and his staff – specifically Cristian and Jessica – were incredible. From the moment I walked up and checked in until the final laughing moment with Dr Lee, the entire office was respectful, provided great care and attention to my …

  119. The entire visit was great. The front office was friendly and got me signed in quickly. The doctor and nurses were very professional and informative. Of course the prep wasn’t fun. Drinking all that yucky drink takes a lot out of a person. …

  120. They do a excellent job of making the patients comfortable while informing them and educating you in a very relaxed way. My interaction with Dr Dee Lee was excellent he answered all of my questions and gave excellent explanations to further …

  121. The entire process of my procedure went so smoothly. Jessica Orr RN, and Tiffany RN made me feel very comfortable. Whole process was quick and easy. Very clean and safe environment.

  122. I was very nervous for my procedure, all the nurses were very kind, they answered all my question, and didn’t get annoyed that I was nervous asking a lot of questions. I saw sr sims, he also made me feel comfortable about being there, he …

  123. The service I received at Eugene Gastroenterology was excellent. Prior to my visit they made everything so easy to set things up. I especially appreciated the text reminders the week leading up to my appointment reminding me to start my …

  124. I find Dr DeLee very kind, and compassionate. I am an RN and used to work with him in the past. He takes his time with his patients, and is very smart, and will impart knowledge to them. He is my choice as my GI MD, and I would recommend him highly!!

  125. There was one technician (not nurse) who was simply wonderful. Unfortunately I do not remember her name. She was caring enough to remind me to breathe as I became nervous behind the curtain as I prep for my procedure. She reinsured me as …

  126. The entire staff was amazing. I was really nervous and they were all so kind and reassuring. Dr. Gonenne was very kind and informative. I cant say enough good things about the people who work here. Superb service and great patient care!!! A+

  127. This was more than just easy. These people are top notch personnel and are very easy to understand and follow directions with.
    When you hear “the liquid portion of this procedure is the worse” that is the …

  128. During my telehealth visit with Dr. Lee I was very anxious. Dr. Lee was very calming and understanding. I felt like he took my pain complaints seriously and offered several things we could do to improve my pain. I really appreciated that!

  129. Dr. Holman is Awesome! He is so caring and warm. He always takes time to explain everything. All my nurses were wonderful to me and treated me like I was family. I only wish I knew all their names so I could put them here. They are all my hero’s.🥰 …

  130. I have been at this facility twice. Both times I have had really great treatment. The staff is kind and considerate. Always very great at explaining everything and and very helpful. They are organized and thorough. In the time of …

  131. Felt very comfortable during my short-term stay there.All the nurses were very helpful and made me feel at ease with my procedure. They had a good bed side manner and we even laughed.It was very sterile and I had my mask on the entire time.I give them 5 stars only because there aren’t more.😊 …

  132. I recently had an endoscopy done here & I couldn’t imagine being treated any better than I was. The staff put me at ease right away, explained what they were going to do in detail & in language I could understand (not Dr. talk). I live in …

  133. I had an excellent experience today at Eugene Gastroenterology. The clinic was immaculate and very Covid conscious. The staff was both professional and friendly at a personal level. They were skilled and prompt and thorough. Everyone I met was wonderful. I couldn’t compliment them more highly.

  134. The entire process was great. Text message reminders for starting the diet and prep, fast check in and efficient, thorough care on the day of the procedure. …

  135. My husband had procedures done today, I found the staff was very compassionate & understanding due to him having Parkinson’s. I was very impressed with the cleanliness and how professional everyone was. The doctor and nurses answered all our questions. Would definitely recommend them for further tests.

  136. Absolutely the most organized and friendly group I have ever worked with. They tell you exactly what to do and why, they send reminders, and they set up everything you need to do ahead of time. If you follow their instructions the process …

  137. I have been impressed by the thoroughness of the team that worked with me these past two months: thorough intake and diagnosis process
    Dr Lee is very gifted at following the events leading to my GI issues.He is also …

  138. Friendly, personable Professional care. My procedure was fully explained to me and my questions were answered. I met each team member involved in my care prior to beginning the procedure allowing me the opportunity to discuss any questions or concerns that arose. I felt safe in competent hands.

  139. The staff & my doctor are very well versed. I appreciated the extra time to help me make the right decision. He never seems rushed, even though I’m sure he is. They are a caring group of doctors.

  140. It went very well. We were able to communicate effectively and felt I received valued. Would recommend this form of care especially for those who don’t live near so we have a long drive to get to an in person appointment. Really appreciate my provider. She is great and would recommend her to others. Thank you!

  141. This was my first colonoscopy and it was scary coming into it. As soon as I stepped foot in the office that all melted away. The staff (both clinical and admin side) were nothing short of comforting and professional. They all took the time …

  142. Rebecca Howard PA did my telehealth call today and she is simply outstanding! She had reviewed my medical history, asked great question and thoroughly answer all my question. I would sincerely recommend this practice.

  143. Everyone were complete angels to me from the time I walked In to my departure. Very caring, informative and professional throughout the whole procedure. The facility seemed top notch, clean and pleasant to be there. I will definitely be telling family and friends. Thank you for the wonderful experience.

  144. The nurses and the doctor were kind, friendly, and took the time to explain all the parts of the process. I never felt anxious or concerned about the procedure. I knew I was in good hands. …

  145. First time ever doing a video chat sort of thing and the doctor made me so comfortable; there was no anxiety or worries of fouling up at all. Dr. Lee was patient and kind; he was very sincere, just as he was thorough with all pertaining to …

  146. Everyone was totally professional, very personable and friendly!!!
    I got right in and out in a very timely manner!!
    And I enjoyed the fact that through this time that we’re in, I could still see …

  147. I had a wonderful experience! The staff worked together seamlessly and got me back from my procedure in nothing flat. As a sedation nurse, it’s always odd to be the one on the stretcher. That being said I couldn’t have been made more …

  148. Upon scheduling my contact experience was super friendly and informative. Arriving front desk over the top helpful, Allan helped my sister and myself learn how to answer my cellphone, new to me! Nurses and doctor so cheerful and friendly …

  149. They have taken such great care of me. Addressed my concerns and never made me feel like my concerns didn’t matter. All the staff has been wonderful. I talked with Dr Fillmore first and she was so sweet. Dr. Holman did my endoscopy, he …

  150. My experience was mostly absolutely positive. everyone was very nice and friendly and put me at ease.
    Concerns… I waited over 30 minutes after checking in to get a bed. …

  151. I had difficulty locating the office/area I had an appt. with, but had left in plenty of time. My experience with the P.A. was a good one. She listened closely to what I had to say about why I was there and has offered me a regimen to …

  152. The staff is friendly, efficient and caring. I asked for a few special requests. They listened and we were able to design a plan that honored my wishes. So my doctor, Dr. Peter Kay, was able to provide me with personalized care with professionalism and individual attention which I greatly appreciated.

  153. Doctor Yang is a highly competent professional in his gastroenterology practice and internal medicine. I am so grateful for his highly detail-oriented medical expertise, help, and care through all those years. With best regards your thankful patient.

  154. Went in for a routine colonoscopy… was a little nervous since Oregon Gastroenterology/Endoscopy was a new place for me and I have a family history of colon issues. I was greeted and treated professionally by the intake team and my wait …

  155. The staff was so nice and professional. Each person introduce themselves and were friendly / fun to talk with as they were checking me in. The doctor was equally as wonderful . All of my questions were answered. They double-checked more …

  156. I was super scared. Time goes by so fast. Appointments are far off. This Dr is amazing. Answered all my questions. Gave me time and listened to my concerns. I am completely in a different frame of mind. Calm and confident after my …

  157. Fantastic experience ! All support staff was so friendly and accommodating. Even though they test as many as 60 patients a day, you feel like you’re the only one. Ann, Jessica, Nancy, Indra, and Dr Kay we’re warm, kind and welcoming as well …

  158. Their frequent communication and instructions (by text) leading up to the procedure were really helpful. When I arrived, everyone was very friendly and efficient. Dr. DeLee was so kind and very reassuring. All of the staff were kind and made me feel welcome, even though I was the last patient of the day.

  159. So, so impressed with the courtesy, and efficiency of services at Eugene Gastroenterology Consultants, LLC. Even the automated messages were somehow courteous and appropriate. No wasted time or energy to respond to messages. No duplicate …

  160. I had 2 telemedicine visits with Dr Peter Kay. He had my history and details so that we were able to go forward to the next step. He ordered a CT scan, which ruled out anything worrisome. So, on my next visit, we talked about options for what to eat or to take a drug he recommended. He said it was “up to me” which I appreciated.

  161. I just want to show my appreciation to Dr. Brittany Farrior for her attention, care and empathy to my medical situation. She looked thru my past history and formed a new approach. I trust her, even just meeting with her today. I still Love Dr.Lee but am excited for her new assistance.

  162. I had an enjoyable and informative visit with Amy Littlejohn PA-C. She gave me loads of info about my condition and took time to explain in detail about what she believes will help me. All in all I felt comfortable with her and issues covered by her I feel I’ll benefit from them. Thank. You,
    Beverly Boutwell

  163. We visited with Karen Gibbs today, a NP. She was very thorough, and educated me well, and explained recent tests that I had received in Bay Area Hospital. She also outlined a good plan for treatment, and certainly was professional and reassuring in her visit.

  164. I live in Roseburg, so had a telephone meeting with Dr. Holman. It went very well, what a great doctor! I now will schedule my appointment for my colonoscopy! I feel very confident in him preforming my procedure! Everyone I’ve had contact with during this procedure have been wonderful! Thank you all very much!

  165. I saw Dr. DeLee on my phone. He was prompt, friendly and caring. I could tell he actually knew who I was and/or at least had gone over my chart thoroughly so he knew all about my case. He explained things well and had clear options. I feel confident that I am in good hands.

  166. This is my second procedure, un-sedated, that I’ve had in 10 years. My experience at this clinic was very good. They were very kind and respectful. The facility is set up nicely and the beds are so comfortable. Almost felt like a spa …

  167. My visit today, by video, was everything I could ask for. The PA (Rebecca?) who I spoke with was pleasant, clear, knowledgeable, and patient. She answered all my questions clearly and to my satisfaction. She took nearly a half hour, and set all my concerns to rest. Couldn’t ask for better.

  168. This was the most pleasant experience for an unpleasant procedure, from start to finish everyone was so kind and helpful. Dr. Holman is one of the best doctors I’ve experienced! Thank you!

  169. Dr. DeLee is very patience and answers your questions fully. He really shows he cares about his patients. You do not see that in many doctors these days. It is always rush you through to get to the next one in line, money, money money!

  170. Dr. Holman is great! Experience was very positive for my 1st telehealth appointment. He was kind, thorough, & I felt like he truly cared for my needs! Highly recommend!!

  171. PA Gabriela Prieto is one of the best I’ve ever encountered. She was eager to share her expertise, listen to me, show genuine concern, and explain how follow-up will happen.

  172. There is ONE Gastroenterology clinic where I live (Corvallis) and they’re awful. I’ve had a terrible experience with them. I’m still very sick, and my PCP sent a referral to Eugene Gastroenterology for a 2nd opinion. For some reason Eugene …

  173. I had an amazing experience with Rebecca. I’ve been trying to get properly seen for years and the VA/GoodSam just tell me to get otc remedies that never work. I’m slotted for cameras in both ends now and optimistic about my health and future. Thanks Rebecca for not dismissing my personal health concerns.

  174. Dr. Holman and his staff are positive and caring. Extremely informative and reassuring. I appreciate the care I received and am currently receiving. I would highly recommend Dr. Holman’s office.

  175. Hoping 10 is the high score. I’ve been to River Bend three times. Every time I have been there I’ve been treated nicely, professionally. The staff and Dr’s so far have all been top notch!!!

  176. One of the Best Doctor to have worked with. Doctor Lee is very caring while doing his job in an amazing way. Highly recommended and I couldn’t be more Thankful for him helping me cure my problem.

  177. Talked with PA-C Rebecca Howard this morning, very pleasant 😊 lady to talk with. Took all my info and said she thinks after gathering more info that I might not need colonoscopy until 2024. Made my day.Thanks Dr. …

  178. I was seen today by Dr Moaven’s PA, Gabriella Prieto. My wife accompanied me as an extra set of ears. This was our first encounter with “Gabby” and we were both capitvated by her manner and great listening ability. She took time and …

  179. You for sure dont have to worry about forgetting your appt. My appt was several weeks out. Its like every week i got a reminder then the week of the day of 2 hours before 30 minutes before right to the appt. Mine was a tele health. They …

  180. Tele heath appointment. Started 15 minutes late. Rebecca was professional and personable. She answered all my questions. I haven’t met the doctor yet so I have no opinions about him.

  181. Surgial staff was hands down the best! They took great care of my mother from the RN, CNA’s Dr Lee with gastroenterology and all the helpers there. Dr lee you are the best. He went above and beyond. Mom loved her cookies! Thank you Eugene Gastroenterology.

  182. Dr. Moaven is a very awesome doctor. He is easy to talk too. He listens to your concerns and answers all your questions. He doesn’t make uou feel stupid for anybquestion like some would. He is very informative about what would work for you …

  183. Consultation after scope exam was very clear. Recommendations were specific. Video consult was unhurried. Anxiety about the video consult link (provided minutes before consult) did exist since I feared I had not found the link despite repeated scanning of e-mail.

  184. I was the first one this morning at 7:00 November 1st and everyone working there was absolutely wonderful. They take 100% great care of you… I want to thank them all …Cheryl Day

  185. I was seen by Rebecca Howard and she was fantastic. Very kind. Explained thoroughly what my procedure would be and risks which did not concern me in the way she explained. She answered any and all questions I had in layman terms.

  186. I feel Dr. Gonenne knows me very well. I don’t feel like a number or a stranger here. I feel as though he truly studies my history and keeps a very close eye on my health history and issues. He brings up information that is pertinent to my …

  187. Quick to receive texts, Quick to answer questions, nice, spoke clearly, understanding, listened to everything I had to say & never judged me. Definitely recommend going. I’m young & been suffering from IBS-M symptoms since I was 23 (now 33) …

  188. I had a tele visit. It went very smoothly by them getting everything ready so the Doctor just had to step in and do the appointment. Everyone I’ve spoken to has been extremely nice and helpful.

  189. I have had a few procedures done by Dr J. Gonenne, very nice , kind. Yesterday, his office let me know I had a past due amount, and procedure Cancelled. “We can reschedule after you pay in full.” If you are on Medicare- expect to pay up or …

  190. I can’t express enough how grateful I am to every single person I encountered at Riverbend today. I felt like I was the only patient there and was treated like royalty. Professional, respectful, and very warm.Thank you

  191. Gabriella Prieto took the time to listen to me. Her “bed side manner” left me feeling that she and Dr. Yang’s office truly care about me as an individual. I’m not just another diseased liver or variceal surveillance That needs to be …

  192. Rebecca was very nice and thorough today. She listened and made references to information I gave her. It was my first meeting with her but I felt like she really cared about my health.

  193. For one thing, this is not for Angele, it is for Dennis Hamilton.
    Things went well with the video visitation. I was called and my regular appointment was moved to the next day. Good to have it so soon, very friendly and knowledgeable.

  194. Dr. Lee is an exceptional physician. He listens to my concerns, takes them seriously and I trust him wholeheartedly with my care. He is always very thorough with documentation during procedures and is very clear with communication of what …

  195. I trust Dr. Kay completely. In preparation, I had an excellent meeting by phone with Gabriella. She makes you feel comfortable and has a very personal attitude of true caring. Thank you.

  196. The front office staff were very friendly. Dr. Lee was very kind. He listened to what I had to say. He explained in simple terms what was wrong with me. Then WE made a plan together how to proceed with in solving the initial problem. Then a …

  197. Husband was treated with utmost respect. I was allowed to stay in room during procedure/recovery. Was offered something to drink, a warm blanket and was continuously updated on how he was doing! Doctor came in prior and after procedure and was very down to earth! Absolutely the best service at Riverbend!!!

  198. This is Debra and I was seen today, not my husband, Dennis.
    The staff are friendly and efficient, as I would expect. The office is clean and well lighted. And the practitioners are just great, knowledgeable, friendly and efficient. They all make you feel comfortable and welcome.

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