EvergreenHealth Emergency Department in Kirkland is a Level III Trauma Center, providing the highest level of emergency care on the Eastside.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
12040 NE 128th St, Kirkland, WA 98034
Terrible, terrible! I almost died in the lobby waiting to be admitted.
I have been here 4 times every time average wait is minimum 5 hours. I came here at 2 am crying of pain, they didn’t admit me until 6 am. The worst! So rude! …
Bad service
Karin at the hospital 🏥 …
Excellent treatment
Saved my life the best
don’t go here.
Great doctors and nurses who truly care for the patients!
improved after actually getting hold of them. Thats the trick. It took about 5 phone calls to it. thanks.
It’s really the most worse place. I took my son for emergency purpose. No care. No treatment even after two hours.
You like your glasses broken and be beaten physically senselessly for no reason than this place is right up your alley.
Extremely slow service. Staff could be more polite.
I wasn’t even treated by doctor even after 5 hours of waiting.
Not supposed to be called an ER. Been there twice and had 3 hrs of wait time to see a doctor in both visits.
Very poor service. Kept on waiting for 2.5 hours with a new born just to get his billurubin levels checked.
I was there 3 times. Terrible experience. I absolutely understand all 1stars reviews
Imagine having someone wait for 5 hours only to then see them for 30 minutes and charge them 1550 dollars. Anyone who goes here, just doesn’t know.
Checked in waited 3 hours for a room was there 2 more hours they referred me somewhere else 🙃 …
I hope google can let me rate 0 star. Don’t come!!!!
Been sitting for over 2 hours to be seen, potentially have a blood clot but that’s not life threatening enough for anything to happen.
I’m waiting over 3hours. They said only “wait”. They do Nothing.
After seating for more than 2 1/2 hours at the waiting room!! ( nobody acknowledge me)
I want to different ER ( Swedish) that took me right away.
Worst emergency hospital. Do not come here if you have an emergency. We waited for 3 hours because a room is not available. There are 4 people waited in the waiting area at 1am in the morning. What kind of emergency hospital makes people waite 3 hours for an emergency.
This ER was amazing. Fast, clean, and the entire staff was kind and efficient. I felt like I was taken very seriously and given the best care possible. So relieved to have such a wonderful hospital close to home.
As most people , hospitals and emergency room are the last thing anyone wants to go. However the staff were truly amazing. The doctor was fantastic and the facility was so clean.
Pretty irritated with the nurses here. Came to visit someone and was not helped or greeted at all. All that was received was awkward glares through the glass and closed doors. Yet everyone that came in after me was met in the lobby by the …
I’ve been to countless hospitals and unfortunately have had to deal with this one more than once. Really poor quality in terms of answering questions, waiting time, etc. The lady from registration who answers calls is impatient and rude. …
Staff was rude they dont treat you as a patient worst ever experience
Don’t even know where to begin. The check in sytem was horrible, the triage team was aweful they brought us into the glass bubble and never gave us any direction on where to sit or what to do, didn’t wear masks,gloves or clean their hands. …
Wish I could give them 0. I had appenditis and told them I am in a severe pain. They kept me waiting for 3 hours just to see a doctor. Though they kept on saying the roon will be available in next few minutes when I kept asking them when I can see a doctor. Do not go here if you value your time and health
The emergency room staff are amazing. Dr. Sisk was very thorough. Eva ( can’t remember last name) was so helpful and showed so much compassion!
Extremely bad experience. The check-in staff needs to be revamped. The staff was extremely rude, that kind of communication is literally the last thing a patient wants to go through in the ER.
Always has been excellent for me. They have saved my life 2 in 3 years.
Avoid this ER!! Waited over 4 hrs – was seen for less than 5 mintues and told to see a surgeon (burned hand) and given pain meds. Finally talked to a human and she advised it was coded the same as a “Gun Shot Wound” – which she said was a …
Went in because I missed dialysis. Was vomiting and had muscle spasms due to hyperkalemia. They refused to dialyze me, and suggested I contact my home clinic, which I repeatedly explained was closed. They suggested I go to another ER …
Visited Emergency Room w Surgery: this is never a welcomed experience, but this is the place to get well.
The facility is very new and modern, and it is also very clean. …
I just wanted to give notice to the expectional experience I had last night visiting the Kirkland ER at Evergreen. Of course no one enjoys the ER, but considering the circumstances I was comfortable during the few hours I was there and …
What a joke of a place. You go into the ER and it takes 6 to 7 hours to be seen and with a bunch of RUDE people that work there.
Had someone else go into to the ER and they put him in a corner with oxygen and …
Great Experience. My son has been seen twice at Evergreen Emergency Room. Once for a spontaneous pneumothorax and once for a back injury. Both times, our wait was under 20 minutes, the facility was clean, the staff was organized, and the …
This is one of the worst hospitals I have ever been to. My experience in the ER was full of long waiting periods and lacking in attentiveness. While I can understand long waiting times in an ER, my symptoms were quickly relegated to a petty …
Came in for an excruciating tooth ache. I was checked in, seen and numb within 10 minutes! The staff especially the doctor have shown the upmost sympathy and care and being in so much pain the rapid attention in addressing my needs went way …
GOING ON HOUR+ WAIT NOW!!!! DO NOT GO HERE UNLESS YOU HAVE ALL DAY. HOW UNPROFESSIONAL! they’ll be out of business soon like this
I’ll take my chances with a different hospital next time. Some folks there were great, but the nurse caring for me seemed more scared than I was. I waited hours for an IV with fluid even though I desperately needed water and couldn’t …
I don’t even know where to begin. Brought in the chest pain and possible blood clot issues. Sat in the waiting room for 2 hours before an EKG was performed. The nurse was biting my head of because I was having difficulty relaxing and said, …
Thank you Dr. Terry, Nurse David and The TEAM!
My Family Dr. sent me to Emergency as I was having very concerning symptoms. Dr. Terry was so kind and caring. I was alone (widow) and scared. Dr. reassured …
I was lucky to arrive at a not-crazy-busy time. Received warm and professional help and my condition improved significantly after the treatment. Haven’t got my bill (fingers crossed), but glad I decided to go there.
I wish I could of looked at reviews before coming. Been here 13 hours in the ER waiting for a social worker. After unfortunate events. Never again. Also their hospital looks dirty. I would expect more from an ER.
My son got a 107 degree fever. So we rushed to the ER. And now two hours later we are still in the waiting area feeling so hopeless
I came here because I have a pain in my chest and my back. I couldn’t breathe well. At the check-in, the nurse was so rude and angry to me. Then, I decided to leave without seeing the doctor. I wish I knew, why they talked to patients like that!!!!!!!! We are your patient, we are not the guilty.
This is the worst ER I have ever experienced. The doctor sat down on a chair 4 feet away and never examined me. A doctor should examine patients and answer questions. They ran blood work and it was normal and sent me home. I never had any …
Difficult to give even one star. My son went to the ER and was treated less than…..the PAC on duty did not listen to what he was saying about the pain and nothing was done….no X-rays, no blood drawn, nothing. It was as if he wasn’t even …
My experience is based on a doctor or nurse named David, who made a huge difference for me. I hope I got his name right and apologize for not knowing the title, because I was extremely sick. This guy is wonderful. I’ve had a complicated …
The check in process was terrible. They did a terrible job triaging patients, and some had been there for over 5 hours. I checked in advance and online, it said there wasn’t a wait at the ED …
I took my sister to the Evergreenhealth ER in Kirkland Wa. She had been suffering lower abdominal pain, puking and radiating pain up her back (appendicitis?). We were checked in at the ER at 6pm. We were seen by the triage nurse by 645pm. …
Edit: Have been trying to call for the past few days…been on hold forever every time and then hangs up, and I have not received a call back. …
My 6 month old son was made to wait over 5 hours to be seen as he was burning up and winning from pain. Just HORRIBLE to make a baby wait. Kids should come first
I drove myself to the ER and while still in my car I googled their number to call from the parking lot to see if there was a long wait. Their 3.0 average rating concerned me. After reading the reviews I didn’t feel comfortable going inside …
I always go to Evergreen Health Care for all my medical needs. This hospital is incredible. The entire staff go above and beyond to make sure their patients are comfortable and have all their needs met. Their uplifting attitudes really …
I’ve been closely associated with Evergreen Health for over a decade via primary care & specialists. My partner is also tied up with Evergreen, tonight has been the worst experience I’ve ever had with the ER staff. Absolute trash working at …
In October 2020, I suffered a concussion and head laceration. The doctor used ten staples to close the wound. He removed them a week later, but did not notice that he had missed one. After enduring 18 months of dull pain that I ascribed to …
Dr. Handley was such an amazing Doctor. He listened! I’m allergic to iodine. He made sure to not give it to me. It was determined that I needed additional testing and he helped me get appointments to see the specialist to correct a problem …
Staff are so rude and horrible. I just can’t believe the treatment. The staff is so rude. The male nurses are way more polite than the female nurses. The female nurses look like they hate their jobs. So inconsiderate. Snickering behind our …
Took my mom for bandage change after she had surgery on her legs there previously for infection. Matthew, an ED Tech, was awesome!!! He was the one who helped mom out of the car into the wheelchair and then in the room. He was the one who …
Thank you, 1st shift intake staff, PA-C David, Nurse Nancy, Nurse Kate & the 2nd shift ER staff. Very knowledgeable, engaged and efficient. Thank you for the work you do!
I was taken to a room at 7:30am, nursejyst left and never returned. 8:45am, still waiting. If I hadn’t needed to nobody would’ve known I was there.
Yes, you will wait forever but all ERs and walk-in clinics have a long wait time. I’ve had to use this ER twice and the staff and nurses were so kind and caring.
I went to emergency room in Kirkland with possibly miscarriage, I was steel bleeding when I arrived at the emergency room. They checked my blood pressure and oxygen, put some questions and sent me to wait in the hall. I am waiting here already 1,5 h. I am still bleeding. Nobody care. Worst experience ever.
Brought my son for sever caught,fever, vomit (covered in vomit due to car and 5 times same day) diarrhea(more than 8 times) on that day. Wait time was 4 hours ( which was ok as no option) they don’t have any kids mask as his mask got wet …
“Emergency department” name is given for a purpose to treat patients who needs emergency attention. …
On the positive side, the waiting room is very calming. Visit and I’m sure you’ll agree. You will absolutely have the time to appreciate it. While waiting for care, or any kind of acknowledgement a few suggestions may help pass the time… …
Our emergency room visit at Evergreen was an ordeal. My husband developed some concerning symptoms. We called the Evergreen Urgent Care first and asked if we could go in for a quick visit. We were sent to the nurse’s team for something like …
Great place to get bankrupted. My experience was in Kirkland, first of all, whatever maybe your case, they put the patient on that bed (picture in attachments) and insert everything from IV Saline to Pulse Oximeter. Sub-staff who take your …
went into ER with a list of concerns and had two of their nurses tell me opposite things than what the other had to tell me, had no testing done even after they said they would run a urine sample. I don’t really like to leave bad reviews …
I want to thank all the wonderful medical staff of the hospital for saving my life on 11/23/22 while the hospital and ER was bursting at the seems with too many people coming through. Thank you from the bottom of my heart. You are all amazing people.
Didn’t intend to write a review, but the experience (communication when calling this ER) was so bad that I decided to weight something. When I called the ER, it sounds like no one knows who is the correct contact, transferred back and …
I was deadnamed more than once talked down to then refused care. Lilly assumed I was a drug seeker because I came in for emergency teeth care. I woke up the next day with my lip so swollen I can’t eat. I spent my whole day sobbing and have …
I sat in here for 3 hours . While bleeding and watched 5 other people walk in before me that came after me. Saw the nurse and told her I was gonna leave because I’m not getting the attention I needed. I needed stiches on my nose. And I told …
they just make you wait. Came with son broken wrist he was crying whole time and they made us wait 4 hr in the lobby. i looked at other reviews and it’s similar. Not sure why their management is not doing any improvements after seeing so …
Worst medical place in Seattle region. I reached there as friend’s wife wasn’t feeling well and needed the immediate attention (her daughter was in urgent care at the same). I reached there at 5.30 PM and it took us an hour for doc to see …
Took my 85 year old mother to the ER at 8 pm tonight with a bleeding head wound from a fall. Although the bleeding had slowed down significantly, she had a worrisome headache and was not super coherent. After waiting for triage for 30 …
All the three times before when I have been here in 2018, I never had such an unpleasant experience. We went there recently for getting my son a chest x ray since his respiratory rate was quite high and had heart murmur. We waited there …
Worst staff and hospital in the Seattle area. Most emergency rooms have a wait time listed. These people will make you wait 5 1/2 hours and tell you to deal with it. The staff was extremely rude and dispassionate about most peoples …
4+ hour wait time. Took forever to get checked in. Disingenuous staff. I had higher expectations. And don’t give the excuse of “higher volumes/ wait times across the nation” Figure it out. Do Better. …
I love this hospital, I spent 4 months in NICU with my twins and worked in the maternity ward for year. Spent months with the MFM group. Yesterday was our first experience in the er and took my 6month old who was having trouble breathing. …
Have been waiting 4hours with the pain!! And Nurse keep talking and keep telling us keep wait!. How long do we have to wait? Other people have worst pain and without no pain meds!!! This is so so bad. How treating patient. You should do something more better. They have 5 nurses none of them can’t help anyone.
Very very rude staff. This is the first time is my life someone makes me feel neglected and my health worth nothing! I will never ever come here again. I waited for 3.5 hours and all patients who came after me were called. I needed an IV …
I had high regards for this hospital. I gave birth to my second child here. However, the ER is just horrible. I had to go back 4 times in a week to the ER to get my child treated. …