As the first full service independent escrow company in Puyallup Washington, Evergreen merges more than 33 years of experience in escrow, note collection, and technology.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1016 57th St E Ste 100, Sumner, WA 98390
Worst Experience Possible as a Client. I referred Evergreen to a client to use as the servicing company for a 1-year promissory note and reconveyance documents, among other. The intake process was not seamless, but we managed to get past …
Ashley in Washington, took care of my missing document inquiry very quickly. She returned my call the next day and the results were even better than expected. Not only was the document located but it was even recorded with my county before being mailed directly to me. Thank you SO much, Ashley! Thank you, Evergreen Note Servicing! 🙂
Evergreen note servicing have been great whenever I call or need anything.
I have been working with Evergreen Note Servicing for over a year. We have many “complicated” accounts that require a lot of attention to detail. I would like to specifically recognize Tiffany Jackson and Rita Angel – you have been my …
Joya and the rest of the team at Evergreen Note Servicing are wonderfull to work with. Ive used them for countless transactions and would not trust anyone else with my business based on the high standards they provide. Thanks Joya!!
If zero stars were possible – this company would deserve it. I have had no issues paying my mtg for the last 5 years and as of august 2017 every single month it has been a nightmare to work with evergreen. They claim its under new …
I work in the mortgage industry and deal with servicers all the time. I’ve been trying to get my personal payoff of a loan for almost a month!!! We’ve called, emailed, put in tickets, asked for the supervisor. I even sent a message on …
Where to begin? Evergreen purchased my note from another provider in 2017. At end of year the 1099 had the wrong name twice but correct tax I’d. Long wait times to answer your call, and then it’s typically it’s still a message with …
On December 21, 2018 I paid off a land sale contract that Evergreen N.S. was servicing. The money has been distributed. All the original contract paper work has been returned to me. Yet, after paying Evergreen $100 at payoff to record …
My experience with Evergreen Note Servicing was very negative. Over the years they had several situations resulting in the untimely posting of payments, at the end of my note’s term Evergreen attempted to charge me for the removal of a UCC …
Evergreen Note Servicing has been my ‘go to’ for a number of years now; they handle land transactions very professionally from beginning to end. I want to thank Sharon W. for her recent assistance, and all the other staff members who have …
My sister in law hired Evergreen to collect payments for her home she was selling. They cost her over $250.00 the first month in losing her check and misplacing funds she was suppose to be paid! Now she has to pay $100 to cancel the services. They are so very disorganized! Do not trust them with your money!!!!
I am a real estate investor with many mortgage notes. I have tried several other loan servicers and have been incredibly disappointed in their ability to provide decent customer service. After placing about 30 of my loans with Evergreen and …
After our title agency failed to forward our closing papers to Evergreen, it caused quite the mess. I have had the pleasure of speaking with Ameris almost every time I have called to check the status of our account. She has been incredible. …
Horrible horrible experiences several times I called I called and gotten the same representative. Unwilling to help out anything. Their computer system made a big mistake and cost me over draft fees, and evergreen note servicing …
I was a client with this agency for two years. Their customer service team is very unexperienced along with rude team members representing this company. Our account balance for three months has been $.36 as we paid off a sellers financing …
Horrible service since COVID!!!!. Every month is a hassle to pay our mortgage. We have tried money orders, personal checks, phone payments. We have tried to create an account and pay online yet we never received a confirmation email. Our …
This place is horrible to do bussiness with. They charge you a bunch of money when you want a payoff off amount, then when you pay off your trailer they won’t send you a title for it. They lie. If I could give less than 1 star I would. Hard …
I have used this company for several real estate contract collections over the past 10 years. Up until recently I would have given Evergreen a 1 or 2 star rating because of difficulties in contacting them, high fees, and a huge accounting …
I wanted to pay off the remaining balance on my account. When I called and asked to do so, the agent seemed surprised that I expected that the amount I would have to pay was the remaining balance. I was told I would have to wait 5 days for …
I have tried to get on as a DPOA on my father’s account, for about a year now. They either say they haven’t received the paperwork or refuse to discuss it with me. I have all the documents and need access for tax purposes. Frustrating to deal with.
Horrible horrible experience with these guys and I have referred multiple clients to use them. It’s embarrassing. They have the wrong parcel number on the loan docs and won’t take a change to get the right parcel. My clients proper taxes …
As the borrower the thing I didn’t realize was this company does not report to credit bureaus and will charge you for the documentation to self report. The credit bureaus don’t have to accept that self reporting so I am looking at paying …
As a long ago customer buying real estate, this company did a great job. I never had any difficulties making payments. I was able to put my payments on auto pay, which saved me time and effort. Now I am looking at selling a piece of property and using Evergreen for the owner contract payment plan.
They canceled my contract on December 15th and then withdrew my clients money from his account without any permission 😤 then said its our fault but we can’t refund his money for 7 10 business days they stold his money and won’t return it …
Horrible, horrible customer service. They lied to me twice. First about getting a phone call back for information to obtain payoff amount. Second lie was when the deed was going to be given to FedEx. Still haven’t received funding from the …
As a borrower, I do not recommend this company. They charge exorbitant fees for any inquiry or any time you reach out to them. The customer service people are short, snippy and unhelpful and their turnaround times are ridiculous.
Lord love a duck – I never in a million years imagined I would give 5 stars to a note servicing company. My husband and I were small investors affected by the big crash of ’08 and have seen it all. We sold one property to a tenant and …
I sent an email on 10/3/22 requesting a call due to inaccuracies in my statement. …
After seeing all of the poor reviews I’m not sure ours will matter but if it saves a customer from our experience it is worth it.
We have paid on autopayment on the first of the month since beginning our loan …