EvergreenHealth Monroe Medical Center is governed by an Alliance Governance Board, consisting of two Commissioners from SCPHD #1, two Board members from EvergreenHealth and the CEO of EvergreenHealth.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
14701 179th Ave SE, Monroe, WA 98272
I love Dr. Madoni
My family and I are very appreciative of the excellent care provided to my mother during her stay. She especially wanted to say “Thank You” to all the nurses looking after her. We appreciate you all!!
Professional and kind😁 …
AVOID AT ALL COST
Worst hospital hands down
Horrible facility, below average staff, below average care.
Doctor Was on time, that doesn’t happen often!!
Evergreen health is fabulous for all your needs!
Waited for hours in the ER and then was told it would be hours before I could be seen.
No desire to talk about it. Angers me to think about it.
Feels like home… great Drs,Nurses and staff !
This place is horrible. If u can, go elsewhere!! Everything from the check in desk people, too the people running the show, is a joke! Go to providence!!!
Going to the emergency room has always been very efficient.
They only partially diagnosed my injury and send me home with discharge papers for another person
Really rude receptionist, hung up on me mid conversation
fast service, clean, very attentive doctors and nurses
This place has the worst customer service, patient services and worst of all they’re horrible at answering OR returning ANY phone calls!!! This place SUCKS!! I’d give negative stars if it were possible!
They do a good job
I have always had good service there. The surgeon was the best ever
Thanks 🙏 for all you guys do …
Go away this horrible bill department. Charge you a lot more than you can image
I have had nothing but problems every time I go there saying they can’t treat for a UTI.
Great staff cooperation like them very much organized in a fast environment would even work there as a utility maintenance janitor meal programs take care everyone
Had to wait 5 hour; I think it was more than that. To get someone to talk to me, because I suffer from depression. Worst experience ever. I felt I was being held captive there.
From intake to release everyone was respectful, kind and responsive if I have to be in a ER this is were I would go anytime.
I got there with my 7 year old daughter having abdominal pain at night ,they asked me to sign the papers ,kept me waiting standing my daughter in lap and there was no show of any attendant and i simply have to come back without any treatment..
I would rather go to a backwoods podunk half wit wanna be dr then go to this hospital ever again. The most unprofessional staff and condition of the hospital is terrible.
I went to the emergency room and 2 hrs total in there. I was treated well and cared for very promptly. Great staff
Great Emergency Care. Dr s and nurses were so careful with me. I like this place.
Unbelievably unprofessional. I will never bring a family member or friend to this place. The last sentence said to me was “I’m sorry this makes us sound inadequate.” Well, this is absolutely true.
Always very attentive and helpful. I appreciate using this facility for early morning bloodwork.
I’m Tammy Bryant Thomas this was such a horrible experience for me all these docs care about are themselves my half brother knocked me out of bed then body slammed me I went to e.r they barely controlled my pain I went home again and he did …
Only 3 people in the waiting room including myself and still have waited for over an hour and a half to be seen. Everytime we end up being forced here it’s always at least a 3-5 hour ordeal.
HAVE YOU BEEN TREATED UNFAIRLY HERE? KEEP READING. This hospital is Affiliated in a joint partnership with a COMPLETELY CORRUPT, MONEY HUNGRY PSYCHIATRIC HOSPITAL IN KIRKLAND WASHINGTON KNOWN AS FAIRFAX BEHAVIORAL HEALTH. I ADVISE ALL …
Great nurses and docs in the ER. Low wait times because it’s mostly local folks. Super-friendly and courteous.
I can’t thank your staff enough for keeping my daughter Kelly alive. From the bottom of my heart… you’re all so much appreciated.
I’m really surprised by all the negative comments? My experience could not have been better. Doctors, nurses and entire staff were very professional and took excellent care of me.
This place is a joke. Do not take loved ones that can’t understand here. They are rude and started to treat my step mom for a completely pt reason than the surgery she was here for. Run… stay far away from Monroe hospital…
Worst experience ever in the ER. Rude RN’s and Dr’s. go somewhere if possible. Would never go there again. However the hospital side is decent.
I’ve had two out patient surgeries, two ER visits personally and two for my husband. In each case, experience was very good.
I wish I could give a negative score to these incompetent morons. Please go somewhere else if you need medical treatment or help of any kind. They immediately treat you like your pain is the very least of their concerns. AVOID. Better Business Bureau will get a detailed report.
This place Sucks!!! I have never seen a more despicable, corrupt, gteedy, thieving healthcare operation in all my life. They lie right to your face. They exist only to take your money. If you get run over in their parking lot and are bleeding to death DON’T COME TO THIS PLACE! Go Anywhere else! Kirkland, Everett, Seattle.
constantly having a rough time with this hospital. nurses seem to not care so much during the night time, (except one nurse in ER named Lisa). feels like all the other nurses want you in and out so you can fill a bed and leave.*** personal experiences, personal opinions***
My sons Appendix had burst and we rushed him to Valley General. the surgical team was top notch and the care in the hospital was the same. Thank you Dr. Borjeson, Dr.Chiou, and your wonderful staff. We are celebrating his 13th birthday tomorrow thanks to you guys. Cheers
Scam, scam, scam. These clowns mailed to my home 2 identical letters addressed to my partner who has been DEAD since January 2015. Thanks for the unwelcome surprise. The letters are identical aside from how they addressed one to his name …
If you want to be treated by someone who got their medical license from a cereal box this is the place to be
Valley General continues on a downhill spiral in nursing staff and care of patients admitted
to hospital and in care at the wound center. The care in wound center resulted …
Very unethical place. Name says EvergreenHealth but wait, they don’t honor insurance that all EvergreenHealth hospitals honor. Also, they won’t tell you until that surprise bill shows up and then they threaten you into payment with no negotiation. There is no ethics in the practice of medicine at this disgusting place.
My daughter, who is 5 and terrified of all things needles, was referred there to get some blood work done. After the agony that happened to get it, and as we were leaving trying to console her, they came out and said they didn’t realize …
January 31,2016 my father was taken to this horrible hospital by aid car.. Doctors kept testing him for a heart attack when we All no danm well all the test kept saying he was not having one but the doctor kept saying he was.. He was taken …
I was admitted by aid car and within 1/2 an hour was determined to need heart surgery and was put in an ambulance and sent to Evergreen Hospital in Kirkland. I received two stents in my heart which saved my life. I had two 95% blocked arteries. I am glad Monroe Evergreen knew what to do in time.
If you have the time to drive somewhere else then you should.
I had a kidney stone flare up at 2 am, I was treated like some druggy convict. I …
Had a minor procedure today, hospital staff is wonderful, very attentive and caring. No fake smiles here, they are genuinely good, caring people in the right profession! Thank you!
Thanks to Valley General Hospital I am alive today. Not only did they save my life once, but twice while I lived in Washington. After my near death (ruptured intestines/ARDS/sepsis/coma) from which I was not expected to live, I have had 5 …
They almost killed me. Had been in there for multiple seizure much more. Went to everett and they told me I was almost dead because monroe misdiagnosed me and just let me go. Please don’t go there.
I can’t begin to thank the ER staff for their attentiveness and professionalism on 8/30. They were so kind and caring during an emergency situation and quickly diagnosed and treated the problem.
I don’t hate anyone-behavior, maybe, but not people.
The unprofessional behavior I saw, makes me want to be sick. There is a lack of …
My experience in the ER was the worst ever!! Appalling. The Dr. brushed me off and was extremely rude, insinuating I was just drug seeking, he didn’t even examine me and discharged me. The next day I ended up in the hospital at Swedish with …
Unprofessional, corrupt and fraudulant billing department. Double billed for single doctor visit at two different obscene rates, bills never sent to me. When i finally saw them in court while being sued by their friends at merchants credit …
I went here a few times for my auto accident and primary care at the Sky Valley building.
The front desk people are amazing especially Jeni and Stacy. They are so …
I have gone to the Emergency Room a few times and have had the BEST experiences here EVER!!! They are ALWAYS very prompt and professional and caring (unlike going to an impersonal, methodical, production-line clinic/doctor). I am …
I was with my boyfriend as he was admitted to the ER on a very unbusy night, where we spent 17 hours with the most incompetent staff I have ever witnessed. There was very little communication between the nurses and the only physican we saw …
My son was seen in the ER there. Every doctor, nurse, and all other staff members went out of their way to make sure my son was comfortable with everything that was going on with him. He enjoyed being in the hospital and it was due to the staff there. I will always choose this hospital as my number one hospital to go to.
My experience with this Hospital is horrifying. My Husband was sent to the Monroe Evergreen Hospital for x-rays on his back, after a bad 4 story fall. After waiting for over an hour with my Husband whom was in very bad pain and no one else …
My experience thus far in emergency has been 5-star. The intake process was seamless and the personal care and attention given was excellent. Thank you.
This place is the suckiest place to.go. yeah I might act like I appreciated them but everytime my mom leaves the hospital, she’s never been in good shape. My mom kept coming here for a few years every month and sometimes everyday but they …
I would leave zero stars if i could. This is THE worse hospital I’ve ever been to! My other half got hurt skeeing at stevens pass and this was the closest emergency room.. The visit started off great, they gave us a room fairly quick the …
My daughter broke her wrist on her 11th birthday rollerskating and we took her in to the ER. Their service was fine; nothing to complex there. Since then, dealing with the billing department has been an utter nightmare! It’s no wonder …
DO NOT USE THIS EMERGENCY DEPARTMENT!! They prediagnos, judge you, and are okay with sending people home with no idea as to what’s truly wrong! I was sent there by my physician and it was a waste of everyone’s time and money and my injury …
Called to ask for a room number so I could send flowers AND…. I waited 5 minutes before I gave up and just called the florist and hoped they’d find out once they got the flowers there. This is how the place is run. Nothing is urgent, …
All I can say is, EVERYONE in the billing department is scum. I’ve never been left feeling so wrongly treated and like less of a human than I have when dealing with them. …
Save your time, money, and health, drive to Everett. Bad at communication, very happy to give you unnecessary tests, won’t make you feel valued, and will screw up billing. I’ve been sent to this hospital twice, and if I ever have need again I would crawl past rather than willingly be admitted. The techs are nice people though.
During a recent visit at my sister’s home in Skykomish, my 94 year old mother fell. She couldn’t be moved without excruciating pain. So, a call was placed to 911. The Skykomish rescue squad (all volunteer) responded promptly. They acted …
The name has been changed to Evergreen Monroe, but make no mistake, the same passive aggressive nurses work here along with doctors that forgot what a Hippocratic Oath means. Definitely not up to the standards of Evergreen Kirkland, where …
In my opinion this would have 0 star!! This place is the worst hospital…and i wasnt even the patient! My dad was In a snowmobile accident and drove himself into Monroe. At first everything was good, they got him right in and gave him …
Went here after being visiting my normal walk-in with chest pain. Everything turned up normal but the doctor wanted me to go talk to someone at the ER and see if they think I should be admitted into the ER. They said they needed to admit …
I had to visit the ER in Monroe three times this summer. Each time I was admitted quickly and taken seriously. From intake to nurses and doctors I felt cared for and reassured. Each time I left I was in great shape and all three (unrelated) diagnoses were correct.
My husband had an emergency surgery on December 22nd. 2013. We were in town visiting our family for the Holiday. Our care was amazing while we were there. The staff was prompt and attentive in ER and after the surgery the medical staff who helped us during our 5 day stay were outstanding.
Took my daughter to the emergency room at midnight because we were worried about her breathing. …
Very, VERY disappointed by my ER visit. Provided them with my insurance and then surprisingly received a huge bill in my mail. After calling and spending much time on the phone with them it turned out that they didn’t write down the id …
I had the worst experience!! I had an emergency appendectomy on the 4th of July.
The er staff was attentive and had me ready for surgery after an hour. However …
If you need to go to an emergency room for an emergency, DON’T GO HERE, go to any other hospitals er. Came with my significant other, sat for over an hour waiting to be seen, when we were the only people in here. All while listening to …
We had a medical procedure done there that involved general anesthetic and several hours’ visit. We were impressed with the well-oiled machine feel of the whole process. Very friendly, personable staff. Seemed quite focused and …
Took my mother for her covid vaccine first dose appointment on 2/3. The staff were polite, the appointment was on-time, the experience was good EXCEPT the staff did NOT schedule her an appointment for the second. I asked the staff during …
Went to the ER (which was empty) with an unknown allergic reaction and the nurse didn’t seem to take the time to listen to my what my symptoms were, interrupted me the entire time, and later on told the dr I was feeling better when I wasn’t …
I would give ZERO stars if I could. I had to take my non-verbal Autistic Son to the ER to have his Ear checked, over concerns of something being lodged in his Ear. HE was “seen/examined” in the HALLWAY!!….like one might expect in a 3rd or …
The lack of empathy and professionalism at this hospital is disgusting! I watched someone who had no insurance be treated differently than myself. DISCRIMINATION!!! This hospital is called death valley for a reason! Save yourself and go elsewhere!
Worst hospital in the state. I had a lump blocking my airway and was moving all around on its own from my chin to behind my throat and down to my collar bone and back up and they said it was acid reflux. What a waste of my time. The woman …
This hospital saved my life. I was probably a few hours from death when my wife took me to ER. I had a urinary track infection that had moved into the blood. The staff effectively treated me and I was getting better. Later I started to …
Went for CT Scan. The staff was efficient and kind. I only waited about 10 minutes. Great experience.
I am currently sitting in the waiting room and every staff person I have spoken to or just listen to as they interact with people coming in and the bedside manner of this is 100% terrible, the nurses are being less than honest with people as they are bringing them back…
First thing the nurse asked me when I got there is “are you always this rude” real welcoming, worst help I’ve ever gotten when I told them I could barely breath. And they left me in my room alone for 4 hours. Very rude staff like incredible …
Worst emergency visit ever. They have no understanding of mental health issues. I suffer from severe anxiety and have crippling panick attacks. My last attack was horrible and paramedics took me into emergency care. I was treated horrible by staff because of my ” made up” condition. Its frustrating to feel like they dont care.
Had a migraine for 10 days in a row. Went to urgent care in Monroe, and they told me to go to the emergency room .I got there, they were quick to call me back. However, when I explained my situation to the doctor, he told me that they …
If I could give 0 stars I would. Worst hospital ever! If you have an infant or toddler with an emergency and can make it to another hospital I would recommend that. The doctor was absolutely horrible, she was extremely unprofessional and …
I have been to this hospital multiple times. All for different reasons. Had stiches as a kid and they messed up the anesthesia. Had a mental health concern and they tried to convince me to be restrained since i was “a danger to myself and …
I have had to go to the ED twice in 13 months and both times everyone was excellent! The staff is so nice and knowledgeable. I had to have surgery and the doctors were just as excellent. I would recommend this ED over the very crowded Providence. Thank you for taking such great care of me.
We have been in the Emergency Room multiple times, my husband, my sister and I. Each time we received a very through evaluation and were given explanations as to what they were doing and why and the results. Hoping we won’t have to go and seek more treatment soon but won’t hesitate to go back if need be.
Went to the ER after calling the nurses line to rule out a stroke last month. While there, the nurse was a bit rushed and rude even though the waiting room was empty. Nurse asked if I took “illegal drugs”. I said no. They took me for a CT …
The Monroe urgent care failed to take us and said go to emergency so went to emergency while urgent care was a 1 hour wait to a emergency with a 4 hour wait sat here for 5 hours un helped along with the triage nurse refusing to wear gloves …
This is the worst hospital on the planet,no joke.they tell u they will send u medication but then say oh we can’t do that u have to go through your own doctor to get them after saying they will send them in. Don’t go here if u have …
My elderly mother was transported to the ER for high blood pressure and her nose had been bleeding for 2 hours non stop. She had previously been in the ER for the same issues the previous week. The doctor on-call, Dr Park, was extremely …
Went to the er and was told I have a 15mm nodule on my lung. Turns out they read the wrong person’s X-ray. Charged me $4200 for an hour long visit. $4200 to be told I likely have lung cancer and a simple blood test. I called the patient …
I love my doctor. She takes such good care of me and the walk-in is so quick and efficient.
Big difference between evergreen Monroe and evergreen redmond or Kirkland
My spouse had dizzy spell than fainted medics took her to Monroe Unresponsive doctor. said she was laying next to counter wasn’t sure if hit head he never …
Look I know these places are busy and sometimes understaffed but regardless of what the reason is we sat around waiting for hours. Some poor old lady was lying on a bench trembling waiting for her name to be called. This is supposed to be …
Evergreen Monroe E/D physician Dr Einstein gave me horrible advice for dealing with COVID symptoms. He apparently failed to read the nurse’s notes about what meds I was taking, and advised me to take a medication very incompatible with …
My daughter went in on an emergency with her husband and dad last December. She turned out to have an infection that made her unable to be cognizant and to answer questions. The staff was absolutely horrible!! They refused to take her as …
I came to the ER here after a skiing injury and received prompt, efficient and compassionate care. Really appreciated the folks here in my time of need. (Can’t speak to the bill yet but that’s always difficult with healthcare in the US)
Came to urgent care in the am for a respiratory infection. Was seen in about 20-30 mins. All staff were friendly and helpful. Got treatment at the facility and some sent to pharmacy. Definitely some of the better treatment I’ve experienced
Came into the ER. Waited for 90min. Had to use the restroom and was marked as having left because they called my name while I was using the restroom. I had to go back through registration. The supervisor working triage insisted, with lots …
We just left the ER at 2:30 AM having arrived at approximately 9 PM. We arrived with my partner in extreme pain and were not seen for another hour despite her obvious suffering. …
I wish I would have read any of the reviews before coming here. I’m not one to leave a bad review but this place is that bad. Been there 3 times for a condition I was having. Not much progress through er cause I would need to see primary …
I will preface all of this by saying that I have contacted EvergreenHealth Monroe and bee in touch with the patient advocate. While I appreciate the hospitals responsiveness to my complaints there were multiple incidents within a 2 month …
Went to the emergency room in February and never received a bill from them, when i called they said everything had been taken care of. Fast forward to September and I’m being sent to collections, called my insurance and they verified that …
I’ve been in Monroe a long time and I’m glad this emergency room is here, but it’s noticeably improved recently. We used it this weekend when someone close to me was in an accident and were pleasantly surprised that there was no wait and …