Total professionalism from the doctor and his staff. All issues anticipated and explained by caring people. Flexible and accommodating when they can be. A team that cares about really good eyesight.
Dr. Eckhardt is always positive and affirming. I find the exams to be though and am happy with the service I receive when needing new frames/lenses, etc. …
dr eckhardt was very professional i had high impact fall hitting my face and i was concerned about damage to a lens impact . she gave ma a great review as i was preparing to go to florida
I’m glad I scheduled an appointment with this business. The doctor they directed me to was professional, knowledgeable of my symptoms and has helped me toward a better sight experience.
Superb experience. Dr. Eckhardt tries to see through my eyes and correct my vision in the way that works best for me. Always pleased with my time spent at Eye Surgeons Associates.
I have been seeing Dr. Hansel for several years. He is very competent and professional. In particular I have been concerned with macro degeneration and he carefully checks to make sure the signs I have of that disease are not progressing.
My visits over many years have always been a wonderful experience. Everyone is so pleasant and helpful especially my doctor, Dr. Hansel. I would recommend anyone to Eye Surgeons.
Dr Frederick and staff are just excellent in every way possible. I’m thankful for the great care they have provided to me after I was referred to him by my neurologist.
This is the second time that I have seen Dr. Tina Eckhardt & I will continue to go back to her. Dr. Eckhardt is very personably & makes you feel comfortable in your surroundings.
I had bilateral Cataract Surgeries within a 3 Weeks period. My Surgeries were excellent. I had no problem during my recovery periods. My vision is now 20/20; I recommend Dr. Benevento at Eye Surgeons Associates.
I give 5 Stars to Dr. Benevento.
Dr. Isgrig is a professional! He is personal and takes the time to answer all your questions and concerns. He is very engaging and makes the time with him enjoyable. Thanks Dr. Isgrig!
Well… If you want to be tricked this is the place to go. Lets start with scheduling a surgery… I was informed my insurance would not cover the cost of the medical drops they prescribed costing over $400 out of pocket and was told to …
Very happy with everyone at Eye Surgeons Associates. Dr Hansel was very thorough and professional. It helped that he has a sense of humor too! A very good visit.
Very busy place that upon walking in the door makes you feel like just a number. But once you get to your eye technician and doctor, you realize that’s not the case. Good personal experience at that point.
Previous contact prescriber took six tries to get my contacts right; one visit to Dr. Eckhart got ’em right, and I went home with them that day. I’ve worn contacts for 50 years, and this was the best and easiest experience I’ve had. — Jim Keenan, Davenport
Dr.Fries is great. He takes time to explain everything in detail. If I have questions or are unhappy with my treatment he always takes time to listen and come up with an answer.
Very happy with cataract surgeries and follow up appointments. Dr. Is very good at explaining what you need to know about surgeries. Staff at Trinity and Bettendorf are very caring and helpful. Great experience!
I appreciate Dr. Chad Kluver and the staff. They take time to explain what they are doing and want to know how I am doing. They spend time with me and answer all my questions! They are great!
Great staff and doctors at ESA! Dr. Boehm has been seeing my son for several years, he is always informative, outgoing personality and quick getting in to be seen by doctor.
Don’t usually take the time to leave reviews but Dr. Fries is too great not to. Takes the time to explain things and has a good sense of humor. Not just one, one out mentality.
Dr. O’Malley did my both my cataracts and now my bad left eye is better than my right eye! Very caring and courteous staff. Would recommend and have recommended him to several friends.
Excellent! I’ve been to Eye Surgeons Associates multiple times for check ups and also for a Lasik procedure. Overall, I’m very happy to have chosen Dr. Phinney and his staff as they have done a remarkable job with the procedure and post …
I recently had my annual check up at Eye Surgeons Associates and really appreciate their professional facilities, staff and doctors. I have been a long time patient and am very happy with their service.
Our visit was actually enjoyable, staff were kind and professional. It was a pleasure to meet our doctor who also did a great job of helping us understand our vision complexities.
Had lasik done. BEST DECISION EVER. Scary? Yes, but the staff made it nice and easy. Expensive? Yes, but I did it when a sale was going on. Regrets? ONLY ONE – SHOULD HAVE DONE IT 10 YEARS AGO. It’s been over 3 months now and I’m still amazed at my perfect vision.
The staff is courteous and efficent, person who did my testing was very knowledgable, and Dr. Benvenuto was great; he explained thing clearly and was friendly.
Dr. Fries treated Mom’s eye condition with sensitivity and efficiency. He explained her condition and the procedure clearly and was never in a rush. I would give him five stars and very highly recommend him.
I appreciated the time they spent with me explaining the procedure and making sure I understood everything. No complaints! Spring valley surgery center was fantastic as well.
The woman at the check-in counter refused to check my health insurance coverage for the 100% covered annual eye exam benefit after I informed her. She said she had never heard of such thing and it took too long to call the insurance company …
I really like the patient care that I receive at Eye Surgeons Associates. My only complaints is that ordering eyewear – glasses and contacts is extraordinarily difficult with them this only made worse by the inconvenient hours that the eyewear services are open for business.
I have been very pleased with my experience at Eye Surgeons Associates. My eyesight improved considerably after the removal of cataracts. The follow-up appointments have been thorough.
Expert, patient care. Procedures were explained, instructions were easy to follow. Dr. O’Malley is very professional and caring. Highly recommend.
Recently saw Dr. Elshatory.MD. He was very thorough and informative. Also very professional and I highly recommend him as well.
If it weren’t for Eye Surgeons and God’s healing touch I would be blind today.
I thank God for my eye doctor at Eye Surgeons and Her great care. I also thank the Surgeons who removed my cataracts and replaced my lenses.
I have 20/20 vision now thanks to their team efforts for the past ten years.
Very pleasant building. ALL of the nurses I saw were polite, and caring. they explained procedures, and costs to me. Also length of procedure. I appreciate their patience.
This was my first visit at Eye Surgeons Associates. I left feeling I received a thorough eye exam. Everything was explained to me, and my questions were answered completely. The nurses and Dr. Kluver were very nice.
Chad Cluver is excellent in his practical approach to measuring eye sight, communicates thoroughly in common sense language and promotes inquiry. He takes the time and attention to converse on a lay level. I never felt in the way or rushed.
Dr O’Malley is the best. He is gentle, knowledgeable, and has my best interests at heart. He injects some stuff in my eye and I never know that he poked me in the eye with a sharp instrument.
I arrived 10 minutes early for my 9:00am appointment, was quickly called back to the exam room. When I was back in my vehicle after the appointment I looked at the clock and it was 9:30. That included the routine eye exam, dilating my …
I had cataracts removed on both eyes and corrective lenses implanted. I can see road signs and see TV and read subtitles. I am ecstatic with the results.
The staff was always congenial and quick (which is important to me) and …
We saw the pediatrician today to have my 1 year old daughter’s eyes looked at. All the staff was very friendly EXCEPT for the doctor himself, he was rude and very disrespectful. When I had asked what exactly it was he was doing that he …
We have trusted ESA with our kids vision since they were 3 & 4 years. Dr. Fredrick was their first doctor and they’ve graduated to Dr. Kluver. Both doctors are best in class. They always have great rapport with the kids and answer our …
I was received very friendly. I was taken back on time of my appointment. I didn’t have to wait very long after that for the Dr to come in and he efficiently examed me and spent time to talk about everything concerning the exam and I was done in one half hour.
I was very pleased with the services provided by Eye Surgeons Associates. The staff were professional and friendly. Dr. Beth Repp was amazing in explaining the cataract surgical process, what to expect, and the choices that were available …
At 72 years and after 65 years with glasses, we were surprisingly pleased at being able to see so bright and clearly (near 20/20) without glasses, and now, glasses are only needed for reading. The evaluation before surgery, the procedure …
Dr. Eckhardt is a thoughtful and conscientious physician. She is extemely “unrushed” and takes time to get to know her patients and to answer all questions thoroughly.
Dr. Kluvar has a warm, relaxing manner. He is very personable, and explained what he was doing. When I left, I felt much better informed about my eyes and the condition that took me to the doctor.
The procedure was a very positive procedure! Instant success in the recovery of my vision, colors are sharp/crisp, and brightness is back to normal. 20/20 vision for distance is now restored, my 2nd eye is due for the cataract procedure …
Dr. Eckhardt is always professional and takes the time to explain what is happening with my vision. I have seen her for several years and trust her to advise me about what is needed. Recently, I had a problem that was not serious but it …
My kids love this place it is very kid friendly! Dr. Fredrick is so good with the kids, especially if they are nervous. The staff is always extremely helpful and nice. We won’t ever go anywhere else!
Dr. Eckhardt takes lots of time to explain everything! Not only does she spend a lot of time with your medical needs, she is a kind and caring person! I highly recommend her!
The exam was a very pleasant experience from the check-in where everything was explained through the actual examination. All the results and option were explained clearly. The entire staff was helpful and friendly.
This place always seems to be extremely busy and scheduling can be difficult. Not the kind of place that gets you right in. Runs like and assembly line with different people staging you in different locations. Expensive $$$. I wasn’t overly impressed with the selection of men’s eyewear. Dr Hansel is thorough and experienced.
I’m always feeling “comfy” when I come here. Everyone is so relaxed and tuned into my person when I’m here. Would never consider going anywhere else…these people know how to make you feel important and are attentive to your needs!!
The doctors are great. They take good care of my kids. However I will not be getting glasses there again. The warranty is not worth it took my daughters glasses in several times the first year she had them. All they did was keep adding new …
Best place in the cities if you want your vision taken care of. I know there’s a lot of other ‘big box’ places out there, but for me, this is the place I chose to go and have never regretted it. Chad Kluver is a very personable guy and …
Dr. Kluver does an excellent job. He has been taking care of my eyes for several years and I have always been pleased with his care. He is also very personable.
Erin in the optical department is amazing!! She knew exactly what I needed and came thru for me. Thank you so much!! So professional, yet very personable.
I had no issues with Dr. Elshastory. However, this was second visit to Eye Surgeons that week and they re-performed the preliminary eye exam (eye pressure, etc.) even though it had been done 3 days prior. I informed the tech of this fact but she stated this is just normal procedure. Is this a way to charge my insurance more?
Almost always get into see medical personnel at time of appointment. The staff is courteous and professional. I have going there for 20 years, and they do a great job. Dr. Kluver is among the best IMO
Had an early appointment. Arrived on time, or a little before. Waited no more than five minutes in the waiting room; in any of the waiting rooms.
Strictly business this time (technician) but it varies with different people. …
Dr. Frederick is my Ophthalmologist and is an outstanding doctor and truly cares about his patients! I purchase my eyeglasses from Eye Surgeons and all of the opticians I have dealt with have provided excellent customer service!
The staff at Eye Surgeons Associates, from check-in, to preliminary exams, to the doctors, to check-out have always been highly professional and friendly. The wait times are short. They always let me know what’s going on and what I need to …
Such a wonderful experience with Dr Eckhardt! She cared for my 9 year old son, and went the extra mile to make sure he had a complete exam. She was so kind and gentle with him. My son has Autism and ADHD, which make eye appointments …
My appointment was basically on time. Everyone was cheerful and efficient. All went well. It was a good experience. I appreciate the great professional people in this office. My doctor is great!
Such a great first experience for my 3 year old daughter. Every team member knew exactly how to keep her focused and make the appointment go smoothly even with a massive melt down and a crying 6 month old.
I’ve been with Dr. Eckhart for many years. Always very thorough, explains things, listens to my concerns/questions while remaining professional. I’d recommend her to anyone seeking an eye doctor. She’s amazing!
Very good personnel polite and very knowledgeable.
Exam very thorough and nice to deal with.
Much help it picking out the right pair. Good suggestions on options. I will be …
I arrived 15 minutes prior to my scheduled appointment time. The doctor’s assistant was calling for me before I had a chance to sit down. Eye exam, dilation and wait time went by with the same efficiency. I met with Dr. Eckhardt and …
My son was referred to Dr. Fredrick in 2016 after a visit to our regular eye doctor saw he needed further evaluation on his eyes. He ended up needing surgery on both eyes. It was a very nerve racking situation, but Dr. Fredrick put my …
My appt. was for 10AM. Waited over 20 min to be called to go with the assistant. Once she was done I waited another 20 min to see the Dr.
Other than time, the experience was very pleasant.
I was very relieved to get in on the day I made the appointment. I did not have to wait long at all!!! Everyone was very professional, nice, and accommodating. My outcome was better than I could’ve hoped for! I am very happy with my experience!
The staff was very helpful . Minimal waiting time . Technician was efficient . Dr. Hansel informative – knowledgeable and kind . I would recommend this clinic to anyone .
Always very professional. friendly, answers questions with detail and demonstrates knowledge that health chart was reviewed before I was seen I feel my annual check-up was a good experience, and I am confident I am in excellent–past. present, and future–care. Thank you Dr. Kluver and staff!
I really like the provider that I see. The staff though not rude always seem to be a little short with you. At almost every visit I have experienced this. I always leave with them thinking I wish I would have said something short back.
Dr. Fries is awesome! I totally trust him managing my Graves disease that has affected my eyes. If you have Graves, literally “run” to make an appointment with Dr. Fries who specializes in Graves. You will so appreciate his knowledge and bedside manner!!
Michael D. Boehm, MD was very nice and thoroughly explained the situation as well as treatment plan. I was impressed with the while business, I was welcomed promptly and only took a few minutes for new client paperwork.
My company had changed my coverage to one not accepted by eye surgeons but their staff helped me navigate through this unexpected change and helped me understand my options through self pay and cautioned me on re-embersement. I was …
The customer service is impeccable! Hats off to the billing and insurance department as well. I love that the doctors don’t jump into a treatment as my little one may need surgery but take time to evaluate several times and then make decisions with the parents!
Dr. Fries is one of the small group of doctors that can translate his superior knowledge and studies of the issues into patient understandable language. He is perfectly clear in his instructions and sincerely invites questions. He happily answers every question asked thoroughly. My highest recommendation!
My insurance only covers an eye exam every two years. I’ve been fortunate enough to see Brian Hansel for the last two exams and I hope he’s still available two years from now. He’s very thorough, efficient, and a ton of fun! Laughing through an eye exam is such a treat!
I would have given 5 stars, except I really hate having my eyes dilated. If there was a faster acting, shorter duration chemical out there for the dilatation process, it would be a win-win situation for everyone. The staff was courteous, the waiting time was minimal and the attitude of everyone I dealt with was excellent.
I had a pleasant experience at Eye Surgeons Associates. My sight was not as good as it had been a year ago and I was happy to find there was a reason for this. Appointments have been made to take care of the secondary cataracts on both eyes. I look forward to much better vision soon.
Always exceptional service and care. I recently had a very low sugar episode while in the exam room. They got their nurse to test me, then gave me 2 cans of pineapple juice and candy. Through the years, they have always treated me to where …
Dr. Boehm was very prepared for my appointment. He gave me clear reasons for continuing with Restasis, siting permanent damage from dry eyes. He also was open about my prescription change showing some change but not necessarily requiring …
I feel very confident with Dr. Repp. However, this appointment was for 3:15 and we didn’t see Dr. Repp until 4:55. When we did see her, she was with us no more than 3 or 4 minutes. It was a long afternoon of waiting.
General eye exam. They did an excellent job of gathering all of my close relatives eye issues and my current medical conditions. Then they tested for all those possibilities, as well as the normal eye examination criteria. Well done!
Dr. Eckhardt is very professional, caring, and always answers any questions I have about my eyes and their care. The support staff is excellent as well. I have been treated by Eye Surgeons for many years and am totally impressed and satisfied with their care.
Great experience! I wasn’t for sure ow this visit would be due to the fact that I was seeing a different doctor for this visit (my doctor didn’t have an opening for a bit and I wanted new glasses). …
Great appointment, waiting time was brief, staff was pleasant and genuinely concerned with my concerns. The exam was low key and all my questions were addressed. I was relieved to find my eyes were healthy and obtained a script for new glasses for an additional charge. 5 star all the way
Dr. Fries is a brilliant professional and a man of great integrity and compassion. His compassion and humor always puts anyone at ease. He’s very thorough and always educates and informs you about your eye concerns/conditions. You feel as a partner not a patient when you see Dr. Fries.
Was impressed with the COVID-19 procedures in place to ensure that patients/staff/external customers’ health and well-being were at the forefront. I did, however, have to wait 30 minutes before being called to the back and my appt was …
Dr. Hansel and the entire staff were great. It was an incredibly professional environment, I felt like my personal needs were met and not just shuttled through, and I felt like I was important to them. I would highly recommend them to anyone.
Dr. Repp was wonderful with us. She explained our options in depth, answered questions, and performed two successful cataract surgeries that produced excellent results. One of these had the potential for complications, but these did not arise. There were zero postoperative problems, and we are beyond pleased with our experience.
I was referred to them last Dec for an eye issue, seen by 2 doctors and diagnosed with strabismus. After trying to fit a prism without success decided to proceed with surgery. Was told I would be contacted within the week with a surgery …
I have seen Dr. Hansel for some time now. I’ve always appreciated how efficient, on time, and personal he is. I’ll continue to see him, because he’s good at what he does, and clearly respects the patients’ time also.
I have been a patient at ESA for several years. Dr Kluver is great. I trust him with my eye care. The ladies that help with glasses selection are fantastic and helpful. I highly suggest ESA as your eye care professionals.
I am thrilled with what Eye Surgeons Associates were able to do to improve my eyesight. Everyone was so pleasant and helpful also. I highly recommend them to anyone who has cataracts or issues with their eyes!
My first in-depth eye exam, so I wasn’t sure what to expect. My experience was top-notch! The staff were very friendly and Dr. Hansel ensured he answered any questions that I had. I highly recommend anyone looking for an optometrist to give them a call. You won’t be disappointed!
I was very satisfied with my service and testing with Eye Surgeons Associates. The receptionist was very friendly and helped me get through the paperwork easily. Both the technician and Dr. Baldwin were very thorough and answered any questions I had. I would highly recommend Eye Surgeons Associates.
I thought receptionist was rude. The nurse that administered eye drops was cold and put out with my 6 year old. The doctor was incredible, patient, explanatory and great with my son. The lady recording notes was awesome as well.
I and my family have been patients of seven different doctors at three ESA facilities in the past 15 years. I love everything about this practice. The doctors are amazing, as well as the caring and helpful staff. The facilities are state of the art. I have recommended this practice many times and will continue to do so.
Staff was friendly as they checked me in for my appointment. All was running on schedule as I went in to see the assistant and Dr. Boehn. Both were efficient in the use of time and the conduction of the examination. Clarity in …
A great first eye examination for my 10 year old daughter. Dr. Hansel was patient and explained each step of the exam. My daughter ended up needing glasses and the staff helping with the selection and ordering process for the glasses were also wonderful!
I have gone to Eye Surgeons Associates for many years at several locations. I have never had a bad experience with any of them. All the employees are extremely kind and helpful. I would highly recommend them.
Dr. Kluver was exceptional. He was really friendly and kind. He fit me in to his schedule quickly and handled my eye situation very thoroughly and professionally (even though I was not his regular patient.) I was really impressed.
👎 First visit and last! After torturing my eyes hardly any info, when I asked about the original reason for booking the appointment, the doc mumbled a few words and left the room. So that’s a no for ever returning there. Especially when …
Dr. Beth Repp and her team were simply excellent. She calmed my nerves concerning surgeries on both eyes. She was thorough and exceedingly professional. And she answered all of my questions completely and with understandable comments. I would recommend her for eye surgery.
I absolutely love Dr. Wagle. I’ve been going to him for close to 10 years and he is always so pleasant and takes time to explain things. He’s extremely skilled in his trade which is evidenced by how long it takes to get an appointment with him – I don’t ever want to miss an appointment because it takes so long to get back with him.
Switched to Eye Surgeons Associates 4 years ago when I had a retina issue so needed an ophthalmologist. Am totally happy with the care I received and the follow-up. Appointments are easy to make and waiting is minimal. Also, walked in when my glasses were damaged Rough housing with my dog and they fixed them on the spot. No waiting.
We did not have a long wait. The technicians were personable. They gave directions clearly and concisely. They reported their findings as the tests were completed. They patiently answered all our questions. We were encouraged by the preventative care measures they recommended.
I have been going to Eye Surgeons since before I can remember. I know my mom told me that she took us there as kids even though our insurance did not cover them. I continued as an adult. I have switched docs as my retired. The office is …
From the front desk , to the eye exam, through the process of picking out new glasses EVERYONE was great! Especially loved the contact with Erin, she is happy & very helpful!
The office and staff are great, but the wait times are ridiculous. I’ve been coming to Eye Surgeon Associates for almost eight years, and each time it gets worse. I don’t believe if I’m on time for my appointment that I should have to wait over an hour to see the doctor for a routine eye exam.
The doctor and staff were very nice. The business practices are very poor. I was charged 25.00 for warranty redo on my lenses with a D category anti reflection coating. I have worn glasses for 30 years and have never been charged for this. …
The only place our family goes to for the best eye care in the Quad Cities area. They even have several sites so they are easily accessible to many communities. …
I had a scary incident and called the Eye Surgeons Associates immediately close to their closing hour. They took the time to ask questions, calm me down, and set up an appointment right away. I then received two phone calls that evening making sure everything was okay.
Excellent!!
I have been a patient here for many years, I am having extreme pain in my eye and need emergency after hours care and was blatantly told NO!! By Dr. Yemm!! I have never been more angry and upset! This is my eye sight! This place deserves -100 stars!
From Dr. Fries down to the receptionists, all have been wonderful to me. Everyone is more than willing to answer any questions I may have. All have been very courteous and professional. I have always felt comfortable and at ease. I …
I would recommend Eye Surgeons to anyone with cataracts. I was given a thorough checkup before surgery during which the procedure was explained so I would know exactly what to expect. The day of surgery I found the nurses I encountered …
Dr. Fries, MD did an excellent job of explaining my situation that the specialist (MD) had not explained well enough. Very straight and to the point and provided much more information to help me understand. …
I had an appointment for 9:15 AM for glasses repair. This was 1st time available, which was 4 days after I call. I arrived at 9:11 AM. I was called to the repair desk at 9:21 AM. The person that worked on my glasses was pleasant and professional. I would like when I am given a time slot, that time is honored.
I absolutely love Dr Fries, he is the best. I’ve been seeing him for years now and he does a great job and is very professional. He also has a great sense of humor, which makes things go much easier. Eye Surgeons Associates is a nice place to get your eyes taken care of. The facility is nice, the people are great and friendly.
The wait was short. The doctor cared about the quality of my eyesight. He explained everything very well. The greeting staff was friendly when I entered and when I exited my appointment. Very positive experience!
Staff was very friendly and great customer service. Filling out paperwork was a quick breeze for a new patient. Doctor was professional and informative. …
We have been coming to Dr F for over 4 years and have always been very happy with the care we receive. His office staff are always friendly and helpful; he is very calming with our young children. We would never go anywhere else.
Dr. Fries is an amazing doctor. He is probably one of the best doctors I’ve ever seen as I’ve observed him taking care of my mother’s eye issue for the past 2 years. He can talk at every level and make the complex sound simple. He is …
Came out of appointment feeling like I had actually been diagnosed properly, professionally and assured that the staff and doctor gave me great care. My thought was I wanted to praise them for their work by sending them a thank you note. They were professional but also treated me respectfully. Great experience.
Great friendly place with amazing staff my son had eye surgery to fixes the muscles in his eyes dr fredrickson (sry if I spelled it wrong) explained everything to me and was so helpful along with his nurses!
the front desk staff and nursing staff were so professional. I didn’t have to wait long for my appointments or procedures. The DR made me feel at ease. It was important to me that he explained the procedure and listened to my concerns. Best all was he was very pleasant.
My mother who is a patient of Dr. Brian Hansel at Eye Surgeons. After today she will never again see this arrogant excse for a professional let alone doctor.
He was extremely rude and demeaning during my mom’s appointment.She is a 90 year …
Great experience at ESA. Had extra help at check-in to find my vision insurance card since I forgot mine. Everyone was friendly, efficient and professional. Always treated with kindness and respect.
Dr. Yemm wanted to insure the I understood all my options. Explanation was very through so I could understand options and the procedure of the upcoming cataract surgery. Thanks for all you help.
I met with Sara, who directed me through upcoming cataract surgery. She was compassionate, efficient and very well informed about all aspects of cataract surgery.
I went in for my regular annual visit with Dr. Bohme, he was very pleasant and the appointment went well. I have been going to them for 20 years and plan to continue to see them. Very pleased.
If you have glaucoma stay away from this place.
That is if you don’t want to go blind or have eye damage.
If you care about your eyesight go somewhere else.
Very first time at Eye Surgeons!, first impression, Very Clean, the Staff was very courteous, and Helpful, I was a little Nervous when I went in but that calmed down real fast after getting checked in !, sat down maybe 5 minutes before …
Very efficient operation. Minimal wait time. Dr. Eckhardt gave me a very thorough eye exam and explained things clearly. She is very personable and easy to talk to.
Dr. Kluver is the best! Always very professional, as well as personable. He detected an issue and made an improvement in my contact correction a couple of years ago that was a Godsend.
My appointment with Dr Eckhardt at Eye Surgeons Associates was very informative and my questions were answered. Everyone was very friendly and helpful.
They treated me well as a deaf person and were patient when the VRS device had problems. I felt overwhelmed with many tests and medications, but they saw that I understood them. I am impressed with their attitudes. Thanks.
I recently saw Dr.Fries for a 6 mo. check up and he was fantastically full of knowledge but taught me in a way that I could understand ! He is patient and appears to be delighted to educate me. I like that he is straight forward and …
Dr. Martin O’Malley did an excellent job caring for my macular degeneration treatment of eye injections. He checked my other eye also when I told him about some trouble I was having with it.
This was my first visit with Dr. Hansel and this office, but over my years, I’ve been seen and treated by more than 20 Optometry or Ophthalmology Professionals. This office exceeded my expectations in every way, from its accommodating …
Never have I been so offended by a company, especially a medical company.
1. Everyone who works here was rude to me
2. They couldn’t “find” my insurance …
Dr. Kluver has been my eye doctor since I was in the third grade. 15 years later and I still love coming to Eye Surgeons Associates! I would recommend ESA to anyone in the QC.
Dr. Kluever is great! Knowledgeable, great with my 16 year old daughter, and good sense of humor (which, unfortunately, not all doctors possess but are in desperate need of)! …
staff who answers phones get in your business to much and they are rediculous, they can’t hear anybody on the phone, if i call and cancel to reschedule an appoint it should just be a cancel and reschedule dont ask why i canceling
Such sweet and kind staff. They missed checking me in when I was checking in my minor child, and when the error was noticed, they did everything to get me in and checked swiftly with MULTIPLE apologies. I wasn’t bothered by the oversight, …
I was very pleased at the efficiency and way they kept things moving along with very reasonable wait times through the process. Everyone was very helpful and knowledgeable.
Dr. Fencil and his staff are awesome. The last doctor (not an ESA doctor) hurt me when he gave me the shot in my eye. When Dr. Fencil gave it to me this time I didn’t feel a thing. In fact I had to ask him if he gave me the shot it was so good.
It was somewhat of an emergency to get me in yesterday/Friday. I called about 10:00 and was at their office, seen and out of there by 11:15. They were amazing from the triage nurse to the intake people and assistants to the doctor. Was a great experience and I am very impressed! Thank you!
Professional in every way. My surgery went without a hitch. Everything was explained to me in terms I could understand. No opinion during or after surgery. Eye sight is important, and you don’t want to trust just anyone. Eye Surgeons Asscociates. That’s who I trusted. You can too.
Dr. Echardt is an excellent, caring physician. Considering the COVID restrictions, the check in process went smoothly. I did have a wait for service with the optical department, but when I got to see an optometrist, the purchase went …
Jules patiently spent a lot of time figuring out the complexities of my issues with glasses after my eye surgery. She was very knowledgeable and incredibly patient.
I have had the pleasure of being seen by both Dr. Benevento and Dr. Boehm. I have been very satisfied with my interactions with them and the supporting staff. The customer service at check in and check out, as well as over the phone, has …
Mr. Chad Kluver OD, is very nice, understanding, professional, yet upbeat and friendly & kind. My whole visit was nice accept it take a while to be called back to see my doctor.. But I would most certainly reccomend Eye Surgeons Associates.
All staff is friendly and courteous. Dr. Wagle is the best. Of course, I am partial to him because he has been my specialist for over seven years. Thank you everyone at Eye Surgeons Associates.
I go here for regular check ups for my auto immune disease, but I recently have had a serious infection happen in my eye and the staff and physicians here have been nothing but accommodating
Dr Yemm is amazing! He has a genuine professional concern for his patients.
The scheduling staff should be more attentive to the needs of diebetic patients. They should schedule diabetic patients in the morning so they don’t end up waiting up to 18 hours before they can eat or drink.
I usually come once a year for a diabetic check and I am use to seeing Dr. O’ Malley but he was unavailable and I was seen by Dr. Bienvento whom was just as nice and cordial. Staff to here are very professional and the overall to atmosphere is very pleasant.
There were several people waiting to check in and two receptionists busy. One was working on Easter decorations while we waited, but eventually opened up her station to help. …
Excellent experience with the medical provider. Only bad experience was the length of appointment time….2 hours. Feel like that was a really long time for a vision check
I have been a patient of Dr Kluver for many years and would definitely recommend him. In addition to his optometry skills, he’s upbeat and personable – enjoyable to work with. And I appreciate his taking time to answer my questions thoroughly.
I met Dr. Kluver due to an emergency situation. Subsequently had a follow up appointment that included an eye exam. Found him professional, thorough and personable.
Dr Multerer was very personable and friendly! She explained my options thoroughly and I did not feel like she was anxious to get to the next patient. Would highly recommend those seeking retina advice.
I call for an appointment. I made them wait four weeks. I show up 15 minutes early. They tell me I’m 15 minutes late. They can’t get me in. I’ve sat in this waiting room for over 45 minutes before and it’s OK for them to make us wait but …
Love that they dive deeper into your eyes than Vision for less, or America’s Best, etc. I wish I had of known about eye surgeons years ago I wouldn’t have wasted so much money at those other places.
Hi surgeons associates Treat their clients with dignity and professional with the way they do things. I would recommend Eye surgeons associates to anyone who has cataracts or any other eye problem they handle you with Care as if you were one of the family
I miss one appt my I was suffering stomach probs they dismissed me said I couldn’t come back I’m going blind in right eye without treat ment I should sue them that’s not legal
Was able to make an immediate visit with my call which worked fantastic with my schedule. Glasses were adjusted to fit closer to my face that hadn’t been done when I got them & didn’t know this was something that should be done. Thought they were supposed to fit how they were. They feel much better now thanks to Nayalia(sp?).
From the front desk personnel to the staff at each eye station where I was tested, and then on to Dr. Eckhardt- everyone was friendly and professional. Thank you ESA!
These folks are the best! Not only are they taking good care of my eyes but they likely saved my life. When I went to my family doc for the pre-op physical she discovered a serious problem. It’s now solved and I’m on the way to getting my eyes fixed. It’s a win-win!
If I could rate less than 1 star I would. The doctor was about the only positive experience. The rest of the staff needs training on insurance coverage. Bullying patients into paying out of pocket for things that are obviously covered is a …
I used to swear by this place, however, COVID hit. Like every place if you were running a fever you were not allowed to go. My son missed 2 appointments due to waking up with a fever the day of. He has now been discharged from there care …
I worked with Shari, and she did a great job. She is patient and conscientious. Also, kudos to Kim (I think that is her name), the vision tech who took the time to help refine my prescription!
This office is 100% professional, from the moment you walk in the door. They are fast and efficient, and also so thorough. They have positive attitude, and are also willing to be honest with you if something is wrong. I feel so confident in them being my eye doctors.
I appreciate the care I receive at ESA. My initial check in and testing was completed by Kim, this was done with competence, kindness and professionalism. Thank you!
Early appointment was right on time. In and out. Pleasant staffing. Confident that my vision care is trusted to the right people. Clear explanation of cost and insurance coverage.
We visited Eye Surgeons Associates optical department. Nayeli helped us and she was extremely helpful in finding my husband the kind of frames he was looking for at a price that was within our budget. She used all available resources to get him what he needed. Thank you, Nayeli!
Dr. Frederick and his staff were very patient and caring with my 9 yr old son. He was a little nervous about the appt but they put him at ease. Would definitely recommend.
Great service, easy check in and check out, multiple locations which helps for scheduling. Both my children have gone for things from routine check ups to surgery services and I have always had a great experience with everyone on the staff.
Nice experience. Able to get appointment and into the exam room in very timely manner. Everyone quite friendly and helpful. Dr. Kluver and his assistant (nurse?, I’m terribly sorry I didn’t get her name, but she’s amazing!) were very …
Our most recent visits were to the optical center. My 12 year old had a difficult time finding the glasses he wanted this time around, but Julie was so patient with him and so wonderful with helping him find a pair that would both fit him …
Eye Surgeons Associates is the best of the best. I’m so happy with Dr. Eckhardt and the rest of the staff. I highly recommend them. I choose them over a discount eye glasses facility because my eye health is important and I prefer the best, high quality experience, just like what I received at Eye Surgeons Associates.
Overall it was a pleasant experience. The office staff is efficient and friendly. The clinic personnel are professional and personable. Every step of the process is explained and I was made to feel very comfortable.
I dropped in to see whether anyone might be able to take care of a minor problem I was having with my glasses. The front desk staff was welcoming, and invited me to take a seat. Within two minutes I was assisted. The optical associate, …
I needed someone for a serious issue. They were able to work me in and handle my issue quickly and professionally. I only WISH that other facilities were even half this good at putting the patient first!
All of the staff my husband and daughter encountered at Eye Surgeons Associates were friendly, knowledgeable and extremely patient with our daughter who is not always cooperative at her eye exams. We are new to the area and felt welcomed …
My most recent visit was one of the very best I’ve ever had at Eye Surgeons Associates. Joanne did an excellent examination, explaining and clarifying the procedure and answering my questions and concerns. I can add that Dr. Benevento was …
Great experience as a new patient. Check in was fast and easy, I didn’t have to wait long, everyone was pleasant and professional.
Total professionalism from the doctor and his staff. All issues anticipated and explained by caring people. Flexible and accommodating when they can be. A team that cares about really good eyesight.
Dr. Eckhardt is always positive and affirming. I find the exams to be though and am happy with the service I receive when needing new frames/lenses, etc. …
dr eckhardt was very professional i had high impact fall hitting my face and i was concerned about damage to a lens impact . she gave ma a great review as i was preparing to go to florida
I’m glad I scheduled an appointment with this business. The doctor they directed me to was professional, knowledgeable of my symptoms and has helped me toward a better sight experience.
Very personable and easy to talk to
Superb experience. Dr. Eckhardt tries to see through my eyes and correct my vision in the way that works best for me. Always pleased with my time spent at Eye Surgeons Associates.
Friendly doctor and staff members assure a quality experience. These folks seem to be leaders in their field. I’m glad to have started going to them.
I have been seeing Dr. Hansel for several years. He is very competent and professional. In particular I have been concerned with macro degeneration and he carefully checks to make sure the signs I have of that disease are not progressing.
My visits over many years have always been a wonderful experience. Everyone is so pleasant and helpful especially my doctor, Dr. Hansel. I would recommend anyone to Eye Surgeons.
Dr Frederick and staff are just excellent in every way possible. I’m thankful for the great care they have provided to me after I was referred to him by my neurologist.
This is the second time that I have seen Dr. Tina Eckhardt & I will continue to go back to her. Dr. Eckhardt is very personably & makes you feel comfortable in your surroundings.
Was a quick easy surgery. The results were fantastic. Dr. Benevito did a great job. Having my other eye done too. Very pleased with the outcome.
I had bilateral Cataract Surgeries within a 3 Weeks period. My Surgeries were excellent. I had no problem during my recovery periods. My vision is now 20/20; I recommend Dr. Benevento at Eye Surgeons Associates.
I give 5 Stars to Dr. Benevento.
went very well no complaints
Dr. Isgrig is a professional! He is personal and takes the time to answer all your questions and concerns. He is very engaging and makes the time with him enjoyable. Thanks Dr. Isgrig!
Well… If you want to be tricked this is the place to go. Lets start with scheduling a surgery… I was informed my insurance would not cover the cost of the medical drops they prescribed costing over $400 out of pocket and was told to …
Very happy with everyone at Eye Surgeons Associates. Dr Hansel was very thorough and professional. It helped that he has a sense of humor too! A very good visit.
Very busy place that upon walking in the door makes you feel like just a number. But once you get to your eye technician and doctor, you realize that’s not the case. Good personal experience at that point.
Previous contact prescriber took six tries to get my contacts right; one visit to Dr. Eckhart got ’em right, and I went home with them that day. I’ve worn contacts for 50 years, and this was the best and easiest experience I’ve had. — Jim Keenan, Davenport
Dr.Fries is great. He takes time to explain everything in detail. If I have questions or are unhappy with my treatment he always takes time to listen and come up with an answer.
Very happy with cataract surgeries and follow up appointments. Dr. Is very good at explaining what you need to know about surgeries. Staff at Trinity and Bettendorf are very caring and helpful. Great experience!
I appreciate Dr. Chad Kluver and the staff. They take time to explain what they are doing and want to know how I am doing. They spend time with me and answer all my questions! They are great!
Great experience. Dr Yemm performed an awesome exam for me, was very quick and thorough. Answered every question I had. Highly recommend.
Great staff and doctors at ESA! Dr. Boehm has been seeing my son for several years, he is always informative, outgoing personality and quick getting in to be seen by doctor.
Don’t usually take the time to leave reviews but Dr. Fries is too great not to. Takes the time to explain things and has a good sense of humor. Not just one, one out mentality.
My husband has been treated by Eye Surgeon Associates for several weeks. He is very satisfied with the care and treatment he gets.
Dr. O’Malley did my both my cataracts and now my bad left eye is better than my right eye! Very caring and courteous staff. Would recommend and have recommended him to several friends.
Excellent! I’ve been to Eye Surgeons Associates multiple times for check ups and also for a Lasik procedure. Overall, I’m very happy to have chosen Dr. Phinney and his staff as they have done a remarkable job with the procedure and post …
Staff was very helpful. Very efficient for glasses and Dr appointment.
I recently had my annual check up at Eye Surgeons Associates and really appreciate their professional facilities, staff and doctors. I have been a long time patient and am very happy with their service.
Our visit was actually enjoyable, staff were kind and professional. It was a pleasure to meet our doctor who also did a great job of helping us understand our vision complexities.
Dr. Eckhart is a wonderful, kind and compassionate doctor, as well as thorough and knowledgeable. She takes great care of all of our family.
Well cared for eye treatment with staff and MD!
Had lasik done. BEST DECISION EVER. Scary? Yes, but the staff made it nice and easy. Expensive? Yes, but I did it when a sale was going on. Regrets? ONLY ONE – SHOULD HAVE DONE IT 10 YEARS AGO. It’s been over 3 months now and I’m still amazed at my perfect vision.
The staff is courteous and efficent, person who did my testing was very knowledgable, and Dr. Benvenuto was great; he explained thing clearly and was friendly.
I love eye surgeon associates they take care of me. I’ve never had an issue. Amazing people and even better care.
Dr. Fries treated Mom’s eye condition with sensitivity and efficiency. He explained her condition and the procedure clearly and was never in a rush. I would give him five stars and very highly recommend him.
on time! very thorough on eye examation!
The staff was very nice. They were knowledgeable about the services and products. They were very efficient with the services as well.
I appreciated the time they spent with me explaining the procedure and making sure I understood everything. No complaints! Spring valley surgery center was fantastic as well.
The woman at the check-in counter refused to check my health insurance coverage for the 100% covered annual eye exam benefit after I informed her. She said she had never heard of such thing and it took too long to call the insurance company …
I really like the patient care that I receive at Eye Surgeons Associates. My only complaints is that ordering eyewear – glasses and contacts is extraordinarily difficult with them this only made worse by the inconvenient hours that the eyewear services are open for business.
I have been very pleased with my experience at Eye Surgeons Associates. My eyesight improved considerably after the removal of cataracts. The follow-up appointments have been thorough.
Expert, patient care. Procedures were explained, instructions were easy to follow. Dr. O’Malley is very professional and caring. Highly recommend.
Recently saw Dr. Elshatory.MD. He was very thorough and informative. Also very professional and I highly recommend him as well.
The entire staff at Eye Surgeons are the most kind and caring people not to mention I have gotten the best care from here. Thank you to all staff!
If it weren’t for Eye Surgeons and God’s healing touch I would be blind today.
I thank God for my eye doctor at Eye Surgeons and Her great care. I also thank the Surgeons who removed my cataracts and replaced my lenses.
I have 20/20 vision now thanks to their team efforts for the past ten years.
Very pleasant building. ALL of the nurses I saw were polite, and caring. they explained procedures, and costs to me. Also length of procedure. I appreciate their patience.
This was my first visit at Eye Surgeons Associates. I left feeling I received a thorough eye exam. Everything was explained to me, and my questions were answered completely. The nurses and Dr. Kluver were very nice.
Knowledgeable staff and excellent communication.
Chad Cluver is excellent in his practical approach to measuring eye sight, communicates thoroughly in common sense language and promotes inquiry. He takes the time and attention to converse on a lay level. I never felt in the way or rushed.
Very friendly and showed true concern for my well being! Great staff from check in to check out!!
Dr O’Malley is the best. He is gentle, knowledgeable, and has my best interests at heart. He injects some stuff in my eye and I never know that he poked me in the eye with a sharp instrument.
I arrived 10 minutes early for my 9:00am appointment, was quickly called back to the exam room. When I was back in my vehicle after the appointment I looked at the clock and it was 9:30. That included the routine eye exam, dilating my …
Dr. Clover was phenomenal. He listened to what I had to say. And was friendly. Made me feel at home and made sure I understood.
I had cataracts removed on both eyes and corrective lenses implanted. I can see road signs and see TV and read subtitles. I am ecstatic with the results.
The staff was always congenial and quick (which is important to me) and …
We saw the pediatrician today to have my 1 year old daughter’s eyes looked at. All the staff was very friendly EXCEPT for the doctor himself, he was rude and very disrespectful. When I had asked what exactly it was he was doing that he …
We have trusted ESA with our kids vision since they were 3 & 4 years. Dr. Fredrick was their first doctor and they’ve graduated to Dr. Kluver. Both doctors are best in class. They always have great rapport with the kids and answer our …
I was received very friendly. I was taken back on time of my appointment. I didn’t have to wait very long after that for the Dr to come in and he efficiently examed me and spent time to talk about everything concerning the exam and I was done in one half hour.
I was very pleased with the services provided by Eye Surgeons Associates. The staff were professional and friendly. Dr. Beth Repp was amazing in explaining the cataract surgical process, what to expect, and the choices that were available …
I can not begin to say enough positive words re: ESA. Staff, Doctors and facility will definitely exceed any expectations you may have.
At 72 years and after 65 years with glasses, we were surprisingly pleased at being able to see so bright and clearly (near 20/20) without glasses, and now, glasses are only needed for reading. The evaluation before surgery, the procedure …
Dr. Eckhardt is a thoughtful and conscientious physician. She is extemely “unrushed” and takes time to get to know her patients and to answer all questions thoroughly.
Dr. Kluvar has a warm, relaxing manner. He is very personable, and explained what he was doing. When I left, I felt much better informed about my eyes and the condition that took me to the doctor.
The procedure was a very positive procedure! Instant success in the recovery of my vision, colors are sharp/crisp, and brightness is back to normal. 20/20 vision for distance is now restored, my 2nd eye is due for the cataract procedure …
Dr. Eckhardt is always professional and takes the time to explain what is happening with my vision. I have seen her for several years and trust her to advise me about what is needed. Recently, I had a problem that was not serious but it …
Very nice place. Staff is awesome
My kids love this place it is very kid friendly! Dr. Fredrick is so good with the kids, especially if they are nervous. The staff is always extremely helpful and nice. We won’t ever go anywhere else!
The employees are very skilled, patient, sociable and professional.
Dr. O’Malley is fabulous and I recommend him to others frequently.
Dr. Eckhardt takes lots of time to explain everything! Not only does she spend a lot of time with your medical needs, she is a kind and caring person! I highly recommend her!
The exam was a very pleasant experience from the check-in where everything was explained through the actual examination. All the results and option were explained clearly. The entire staff was helpful and friendly.
This place always seems to be extremely busy and scheduling can be difficult. Not the kind of place that gets you right in. Runs like and assembly line with different people staging you in different locations. Expensive $$$. I wasn’t overly impressed with the selection of men’s eyewear. Dr Hansel is thorough and experienced.
I’m always feeling “comfy” when I come here. Everyone is so relaxed and tuned into my person when I’m here. Would never consider going anywhere else…these people know how to make you feel important and are attentive to your needs!!
The doctors are great. They take good care of my kids. However I will not be getting glasses there again. The warranty is not worth it took my daughters glasses in several times the first year she had them. All they did was keep adding new …
Dr. Kluver has been my doctor as well as my daughter for many years. He is always upbeat, kind, and thorough.
Best place in the cities if you want your vision taken care of. I know there’s a lot of other ‘big box’ places out there, but for me, this is the place I chose to go and have never regretted it. Chad Kluver is a very personable guy and …
Dr. Kluver does an excellent job. He has been taking care of my eyes for several years and I have always been pleased with his care. He is also very personable.
Erin in the optical department is amazing!! She knew exactly what I needed and came thru for me. Thank you so much!! So professional, yet very personable.
I had no issues with Dr. Elshastory. However, this was second visit to Eye Surgeons that week and they re-performed the preliminary eye exam (eye pressure, etc.) even though it had been done 3 days prior. I informed the tech of this fact but she stated this is just normal procedure. Is this a way to charge my insurance more?
Almost always get into see medical personnel at time of appointment. The staff is courteous and professional. I have going there for 20 years, and they do a great job. Dr. Kluver is among the best IMO
Had an early appointment. Arrived on time, or a little before. Waited no more than five minutes in the waiting room; in any of the waiting rooms.
Strictly business this time (technician) but it varies with different people. …
Dr. Frederick is my Ophthalmologist and is an outstanding doctor and truly cares about his patients! I purchase my eyeglasses from Eye Surgeons and all of the opticians I have dealt with have provided excellent customer service!
The staff at Eye Surgeons Associates, from check-in, to preliminary exams, to the doctors, to check-out have always been highly professional and friendly. The wait times are short. They always let me know what’s going on and what I need to …
Such a wonderful experience with Dr Eckhardt! She cared for my 9 year old son, and went the extra mile to make sure he had a complete exam. She was so kind and gentle with him. My son has Autism and ADHD, which make eye appointments …
My appointment was basically on time. Everyone was cheerful and efficient. All went well. It was a good experience. I appreciate the great professional people in this office. My doctor is great!
Such a great first experience for my 3 year old daughter. Every team member knew exactly how to keep her focused and make the appointment go smoothly even with a massive melt down and a crying 6 month old.
I’ve been with Dr. Eckhart for many years. Always very thorough, explains things, listens to my concerns/questions while remaining professional. I’d recommend her to anyone seeking an eye doctor. She’s amazing!
Very good personnel polite and very knowledgeable.
Exam very thorough and nice to deal with.
Much help it picking out the right pair. Good suggestions on options. I will be …
I arrived 15 minutes prior to my scheduled appointment time. The doctor’s assistant was calling for me before I had a chance to sit down. Eye exam, dilation and wait time went by with the same efficiency. I met with Dr. Eckhardt and …
My son was referred to Dr. Fredrick in 2016 after a visit to our regular eye doctor saw he needed further evaluation on his eyes. He ended up needing surgery on both eyes. It was a very nerve racking situation, but Dr. Fredrick put my …
My appt. was for 10AM. Waited over 20 min to be called to go with the assistant. Once she was done I waited another 20 min to see the Dr.
Other than time, the experience was very pleasant.
I was very relieved to get in on the day I made the appointment. I did not have to wait long at all!!! Everyone was very professional, nice, and accommodating. My outcome was better than I could’ve hoped for! I am very happy with my experience!
The staff was very helpful . Minimal waiting time . Technician was efficient . Dr. Hansel informative – knowledgeable and kind . I would recommend this clinic to anyone .
Always very professional. friendly, answers questions with detail and demonstrates knowledge that health chart was reviewed before I was seen I feel my annual check-up was a good experience, and I am confident I am in excellent–past. present, and future–care. Thank you Dr. Kluver and staff!
I really like the provider that I see. The staff though not rude always seem to be a little short with you. At almost every visit I have experienced this. I always leave with them thinking I wish I would have said something short back.
Dr. Fries is awesome! I totally trust him managing my Graves disease that has affected my eyes. If you have Graves, literally “run” to make an appointment with Dr. Fries who specializes in Graves. You will so appreciate his knowledge and bedside manner!!
Michael D. Boehm, MD was very nice and thoroughly explained the situation as well as treatment plan. I was impressed with the while business, I was welcomed promptly and only took a few minutes for new client paperwork.
My company had changed my coverage to one not accepted by eye surgeons but their staff helped me navigate through this unexpected change and helped me understand my options through self pay and cautioned me on re-embersement. I was …
We brought our 3 year old son in for a routine eye exam and a few other concerns. All concerns were addressed and we had a wonderful experience. …
The customer service is impeccable! Hats off to the billing and insurance department as well. I love that the doctors don’t jump into a treatment as my little one may need surgery but take time to evaluate several times and then make decisions with the parents!
Dr. Fries is one of the small group of doctors that can translate his superior knowledge and studies of the issues into patient understandable language. He is perfectly clear in his instructions and sincerely invites questions. He happily answers every question asked thoroughly. My highest recommendation!
My insurance only covers an eye exam every two years. I’ve been fortunate enough to see Brian Hansel for the last two exams and I hope he’s still available two years from now. He’s very thorough, efficient, and a ton of fun! Laughing through an eye exam is such a treat!
I would have given 5 stars, except I really hate having my eyes dilated. If there was a faster acting, shorter duration chemical out there for the dilatation process, it would be a win-win situation for everyone. The staff was courteous, the waiting time was minimal and the attitude of everyone I dealt with was excellent.
Everybody is so professional and make you feel like everything is going to be just fine.
I had a pleasant experience at Eye Surgeons Associates. My sight was not as good as it had been a year ago and I was happy to find there was a reason for this. Appointments have been made to take care of the secondary cataracts on both eyes. I look forward to much better vision soon.
Always exceptional service and care. I recently had a very low sugar episode while in the exam room. They got their nurse to test me, then gave me 2 cans of pineapple juice and candy. Through the years, they have always treated me to where …
Dr. Boehm was very prepared for my appointment. He gave me clear reasons for continuing with Restasis, siting permanent damage from dry eyes. He also was open about my prescription change showing some change but not necessarily requiring …
I feel very confident with Dr. Repp. However, this appointment was for 3:15 and we didn’t see Dr. Repp until 4:55. When we did see her, she was with us no more than 3 or 4 minutes. It was a long afternoon of waiting.
General eye exam. They did an excellent job of gathering all of my close relatives eye issues and my current medical conditions. Then they tested for all those possibilities, as well as the normal eye examination criteria. Well done!
Very pleasant to work with. I actually showed up a day late and they worked me in later that morning. …
Dr. Eckhardt is very professional, caring, and always answers any questions I have about my eyes and their care. The support staff is excellent as well. I have been treated by Eye Surgeons for many years and am totally impressed and satisfied with their care.
Great experience! I wasn’t for sure ow this visit would be due to the fact that I was seeing a different doctor for this visit (my doctor didn’t have an opening for a bit and I wanted new glasses). …
Great appointment, waiting time was brief, staff was pleasant and genuinely concerned with my concerns. The exam was low key and all my questions were addressed. I was relieved to find my eyes were healthy and obtained a script for new glasses for an additional charge. 5 star all the way
Dr. Fries is a brilliant professional and a man of great integrity and compassion. His compassion and humor always puts anyone at ease. He’s very thorough and always educates and informs you about your eye concerns/conditions. You feel as a partner not a patient when you see Dr. Fries.
Was impressed with the COVID-19 procedures in place to ensure that patients/staff/external customers’ health and well-being were at the forefront. I did, however, have to wait 30 minutes before being called to the back and my appt was …
Dr. Hansel and the entire staff were great. It was an incredibly professional environment, I felt like my personal needs were met and not just shuttled through, and I felt like I was important to them. I would highly recommend them to anyone.
Dr.Repp is very kind and thoughtful explaining everything I ask definitely would recommend eye care associates and dr Repp
Dr. Repp was wonderful with us. She explained our options in depth, answered questions, and performed two successful cataract surgeries that produced excellent results. One of these had the potential for complications, but these did not arise. There were zero postoperative problems, and we are beyond pleased with our experience.
Everyone at ESA has been wonderful and in particular, Dr Yemm.
I will recommend to all friends and family.
I was referred to them last Dec for an eye issue, seen by 2 doctors and diagnosed with strabismus. After trying to fit a prism without success decided to proceed with surgery. Was told I would be contacted within the week with a surgery …
I have seen Dr. Hansel for some time now. I’ve always appreciated how efficient, on time, and personal he is. I’ll continue to see him, because he’s good at what he does, and clearly respects the patients’ time also.
I have been a patient at ESA for several years. Dr Kluver is great. I trust him with my eye care. The ladies that help with glasses selection are fantastic and helpful. I highly suggest ESA as your eye care professionals.
I am thrilled with what Eye Surgeons Associates were able to do to improve my eyesight. Everyone was so pleasant and helpful also. I highly recommend them to anyone who has cataracts or issues with their eyes!
My first in-depth eye exam, so I wasn’t sure what to expect. My experience was top-notch! The staff were very friendly and Dr. Hansel ensured he answered any questions that I had. I highly recommend anyone looking for an optometrist to give them a call. You won’t be disappointed!
I was very satisfied with my service and testing with Eye Surgeons Associates. The receptionist was very friendly and helped me get through the paperwork easily. Both the technician and Dr. Baldwin were very thorough and answered any questions I had. I would highly recommend Eye Surgeons Associates.
From your first encounter at reception to the excellent, caring staff to the skilled, compassionate doctors- I wouldn’t think to go elsewhere!
I thought receptionist was rude. The nurse that administered eye drops was cold and put out with my 6 year old. The doctor was incredible, patient, explanatory and great with my son. The lady recording notes was awesome as well.
I and my family have been patients of seven different doctors at three ESA facilities in the past 15 years. I love everything about this practice. The doctors are amazing, as well as the caring and helpful staff. The facilities are state of the art. I have recommended this practice many times and will continue to do so.
Staff was friendly as they checked me in for my appointment. All was running on schedule as I went in to see the assistant and Dr. Boehn. Both were efficient in the use of time and the conduction of the examination. Clarity in …
A great first eye examination for my 10 year old daughter. Dr. Hansel was patient and explained each step of the exam. My daughter ended up needing glasses and the staff helping with the selection and ordering process for the glasses were also wonderful!
I have gone to Eye Surgeons Associates for many years at several locations. I have never had a bad experience with any of them. All the employees are extremely kind and helpful. I would highly recommend them.
Dr. Kluver was exceptional. He was really friendly and kind. He fit me in to his schedule quickly and handled my eye situation very thoroughly and professionally (even though I was not his regular patient.) I was really impressed.
👎 First visit and last! After torturing my eyes hardly any info, when I asked about the original reason for booking the appointment, the doc mumbled a few words and left the room. So that’s a no for ever returning there. Especially when …
Dr. Beth Repp and her team were simply excellent. She calmed my nerves concerning surgeries on both eyes. She was thorough and exceedingly professional. And she answered all of my questions completely and with understandable comments. I would recommend her for eye surgery.
I absolutely love Dr. Wagle. I’ve been going to him for close to 10 years and he is always so pleasant and takes time to explain things. He’s extremely skilled in his trade which is evidenced by how long it takes to get an appointment with him – I don’t ever want to miss an appointment because it takes so long to get back with him.
Switched to Eye Surgeons Associates 4 years ago when I had a retina issue so needed an ophthalmologist. Am totally happy with the care I received and the follow-up. Appointments are easy to make and waiting is minimal. Also, walked in when my glasses were damaged Rough housing with my dog and they fixed them on the spot. No waiting.
This rating is specifically for Dr. Hansel and Dr. Frederick.
I see Dr. Hansel for regular eye exams and to be followed for other medical …
We did not have a long wait. The technicians were personable. They gave directions clearly and concisely. They reported their findings as the tests were completed. They patiently answered all our questions. We were encouraged by the preventative care measures they recommended.
I have been going to Eye Surgeons since before I can remember. I know my mom told me that she took us there as kids even though our insurance did not cover them. I continued as an adult. I have switched docs as my retired. The office is …
From the front desk , to the eye exam, through the process of picking out new glasses EVERYONE was great! Especially loved the contact with Erin, she is happy & very helpful!
The office and staff are great, but the wait times are ridiculous. I’ve been coming to Eye Surgeon Associates for almost eight years, and each time it gets worse. I don’t believe if I’m on time for my appointment that I should have to wait over an hour to see the doctor for a routine eye exam.
Excellent experience. All personnel who performed tests were very knowledgeable, and courteous. …
The doctor and staff were very nice. The business practices are very poor. I was charged 25.00 for warranty redo on my lenses with a D category anti reflection coating. I have worn glasses for 30 years and have never been charged for this. …
The only place our family goes to for the best eye care in the Quad Cities area. They even have several sites so they are easily accessible to many communities. …
I had a scary incident and called the Eye Surgeons Associates immediately close to their closing hour. They took the time to ask questions, calm me down, and set up an appointment right away. I then received two phone calls that evening making sure everything was okay.
Excellent!!
I have been a patient here for many years, I am having extreme pain in my eye and need emergency after hours care and was blatantly told NO!! By Dr. Yemm!! I have never been more angry and upset! This is my eye sight! This place deserves -100 stars!
From Dr. Fries down to the receptionists, all have been wonderful to me. Everyone is more than willing to answer any questions I may have. All have been very courteous and professional. I have always felt comfortable and at ease. I …
I would recommend Eye Surgeons to anyone with cataracts. I was given a thorough checkup before surgery during which the procedure was explained so I would know exactly what to expect. The day of surgery I found the nurses I encountered …
Dr. Fries, MD did an excellent job of explaining my situation that the specialist (MD) had not explained well enough. Very straight and to the point and provided much more information to help me understand. …
I had an appointment for 9:15 AM for glasses repair. This was 1st time available, which was 4 days after I call. I arrived at 9:11 AM. I was called to the repair desk at 9:21 AM. The person that worked on my glasses was pleasant and professional. I would like when I am given a time slot, that time is honored.
First time I was in and out in less than an hour. This was even with my eyes being dilated.
I absolutely love Dr Fries, he is the best. I’ve been seeing him for years now and he does a great job and is very professional. He also has a great sense of humor, which makes things go much easier. Eye Surgeons Associates is a nice place to get your eyes taken care of. The facility is nice, the people are great and friendly.
The wait was short. The doctor cared about the quality of my eyesight. He explained everything very well. The greeting staff was friendly when I entered and when I exited my appointment. Very positive experience!
Staff was very friendly and great customer service. Filling out paperwork was a quick breeze for a new patient. Doctor was professional and informative. …
We have been coming to Dr F for over 4 years and have always been very happy with the care we receive. His office staff are always friendly and helpful; he is very calming with our young children. We would never go anywhere else.
Dr. Fries is an amazing doctor. He is probably one of the best doctors I’ve ever seen as I’ve observed him taking care of my mother’s eye issue for the past 2 years. He can talk at every level and make the complex sound simple. He is …
Came out of appointment feeling like I had actually been diagnosed properly, professionally and assured that the staff and doctor gave me great care. My thought was I wanted to praise them for their work by sending them a thank you note. They were professional but also treated me respectfully. Great experience.
Great friendly place with amazing staff my son had eye surgery to fixes the muscles in his eyes dr fredrickson (sry if I spelled it wrong) explained everything to me and was so helpful along with his nurses!
the front desk staff and nursing staff were so professional. I didn’t have to wait long for my appointments or procedures. The DR made me feel at ease. It was important to me that he explained the procedure and listened to my concerns. Best all was he was very pleasant.
My mother who is a patient of Dr. Brian Hansel at Eye Surgeons. After today she will never again see this arrogant excse for a professional let alone doctor.
He was extremely rude and demeaning during my mom’s appointment.She is a 90 year …
Great experience at ESA. Had extra help at check-in to find my vision insurance card since I forgot mine. Everyone was friendly, efficient and professional. Always treated with kindness and respect.
Dr. Yemm wanted to insure the I understood all my options. Explanation was very through so I could understand options and the procedure of the upcoming cataract surgery. Thanks for all you help.
Dr. Kluver is fantastic. He listens to you and works to get you seeing correctly. I would definitely recommend him.
I met with Sara, who directed me through upcoming cataract surgery. She was compassionate, efficient and very well informed about all aspects of cataract surgery.
I went in for my regular annual visit with Dr. Bohme, he was very pleasant and the appointment went well. I have been going to them for 20 years and plan to continue to see them. Very pleased.
The care given was very good.
Excellent and very professional.
Concern for patient health.
If you have glaucoma stay away from this place.
That is if you don’t want to go blind or have eye damage.
If you care about your eyesight go somewhere else.
Very first time at Eye Surgeons!, first impression, Very Clean, the Staff was very courteous, and Helpful, I was a little Nervous when I went in but that calmed down real fast after getting checked in !, sat down maybe 5 minutes before …
I would like to thank Dr. Yemm for not only giving me my sight back but my life back and to thank him for his kindness even when I was frustrated
Very efficient operation. Minimal wait time. Dr. Eckhardt gave me a very thorough eye exam and explained things clearly. She is very personable and easy to talk to.
Dr. Kluver is the best! Always very professional, as well as personable. He detected an issue and made an improvement in my contact correction a couple of years ago that was a Godsend.
Always fantastic service from the entire staff! Love my new glasses!
My appointment with Dr Eckhardt at Eye Surgeons Associates was very informative and my questions were answered. Everyone was very friendly and helpful.
They treated me well as a deaf person and were patient when the VRS device had problems. I felt overwhelmed with many tests and medications, but they saw that I understood them. I am impressed with their attitudes. Thanks.
I recently saw Dr.Fries for a 6 mo. check up and he was fantastically full of knowledge but taught me in a way that I could understand ! He is patient and appears to be delighted to educate me. I like that he is straight forward and …
Dr. Martin O’Malley did an excellent job caring for my macular degeneration treatment of eye injections. He checked my other eye also when I told him about some trouble I was having with it.
This was my first visit with Dr. Hansel and this office, but over my years, I’ve been seen and treated by more than 20 Optometry or Ophthalmology Professionals. This office exceeded my expectations in every way, from its accommodating …
1st visit. Everyone was super friendly. Dr. Yemm was kind, courteous, and respectful. He listened carefully and explained things thoroughly.
Never have I been so offended by a company, especially a medical company.
1. Everyone who works here was rude to me
2. They couldn’t “find” my insurance …
Dr. Kluver has been my eye doctor since I was in the third grade. 15 years later and I still love coming to Eye Surgeons Associates! I would recommend ESA to anyone in the QC.
Dr. Kluever is great! Knowledgeable, great with my 16 year old daughter, and good sense of humor (which, unfortunately, not all doctors possess but are in desperate need of)! …
staff who answers phones get in your business to much and they are rediculous, they can’t hear anybody on the phone, if i call and cancel to reschedule an appoint it should just be a cancel and reschedule dont ask why i canceling
Such sweet and kind staff. They missed checking me in when I was checking in my minor child, and when the error was noticed, they did everything to get me in and checked swiftly with MULTIPLE apologies. I wasn’t bothered by the oversight, …
I was very pleased at the efficiency and way they kept things moving along with very reasonable wait times through the process. Everyone was very helpful and knowledgeable.
Dr. Kluver was great but seemed over booked.
Great staff. I have a wonderful doctor. She explains everything going on with my condition.
Very friendly and professional at the same time. Couldn’t be happier with the service.
Dr. Fencil and his staff are awesome. The last doctor (not an ESA doctor) hurt me when he gave me the shot in my eye. When Dr. Fencil gave it to me this time I didn’t feel a thing. In fact I had to ask him if he gave me the shot it was so good.
It was somewhat of an emergency to get me in yesterday/Friday. I called about 10:00 and was at their office, seen and out of there by 11:15. They were amazing from the triage nurse to the intake people and assistants to the doctor. Was a great experience and I am very impressed! Thank you!
Good experience. Very informative and helpful 👍. …
I have had nothing but great experiences at ESA. I feel like they care about my sight as much as I do.
Professional in every way. My surgery went without a hitch. Everything was explained to me in terms I could understand. No opinion during or after surgery. Eye sight is important, and you don’t want to trust just anyone. Eye Surgeons Asscociates. That’s who I trusted. You can too.
Dr. Echardt is an excellent, caring physician. Considering the COVID restrictions, the check in process went smoothly. I did have a wait for service with the optical department, but when I got to see an optometrist, the purchase went …
Jules patiently spent a lot of time figuring out the complexities of my issues with glasses after my eye surgery. She was very knowledgeable and incredibly patient.
I have had the pleasure of being seen by both Dr. Benevento and Dr. Boehm. I have been very satisfied with my interactions with them and the supporting staff. The customer service at check in and check out, as well as over the phone, has …
Dr Eckhardt is very knowledgeable and cares about her parents. She takes time to listen to patient concerns, and finds a solution.
Thanks to Dr. Hansel, I finally got my correct contacts prescription! Looking forward to being able to finally see the golf ball out on the course!
Mr. Chad Kluver OD, is very nice, understanding, professional, yet upbeat and friendly & kind. My whole visit was nice accept it take a while to be called back to see my doctor.. But I would most certainly reccomend Eye Surgeons Associates.
Dr. Wagle is amazing. A phenomenal doctor and wonderful person. We are blessed to have him in this community. …
All staff is friendly and courteous. Dr. Wagle is the best. Of course, I am partial to him because he has been my specialist for over seven years. Thank you everyone at Eye Surgeons Associates.
I go here for regular check ups for my auto immune disease, but I recently have had a serious infection happen in my eye and the staff and physicians here have been nothing but accommodating
Dr Yemm is amazing! He has a genuine professional concern for his patients.
The scheduling staff should be more attentive to the needs of diebetic patients. They should schedule diabetic patients in the morning so they don’t end up waiting up to 18 hours before they can eat or drink.
I usually come once a year for a diabetic check and I am use to seeing Dr. O’ Malley but he was unavailable and I was seen by Dr. Bienvento whom was just as nice and cordial. Staff to here are very professional and the overall to atmosphere is very pleasant.
Always feel that the staff and doctors know what they are doing when they are talking about my care.
There were several people waiting to check in and two receptionists busy. One was working on Easter decorations while we waited, but eventually opened up her station to help. …
My yearly check-up went very well. For an old guy my eyes are doing just fine.
Knowledgeable staff, answer all questions. I feel comfortable knowing they are looking out for my eye health.
Excellent experience with the medical provider. Only bad experience was the length of appointment time….2 hours. Feel like that was a really long time for a vision check
The staff is great. Everyone was pleasant. Virtually no wait to see someone.
I have been a patient of Dr Kluver for many years and would definitely recommend him. In addition to his optometry skills, he’s upbeat and personable – enjoyable to work with. And I appreciate his taking time to answer my questions thoroughly.
Very disappointed in the care my mother received from Dr. Multerer. We miss Dr. Poley who was more patient and understanding.
Everyone that works here is great! I’ve not had a single experience that wasn’t top notch. Thank you all
I met Dr. Kluver due to an emergency situation. Subsequently had a follow up appointment that included an eye exam. Found him professional, thorough and personable.
The person who placed the corrected lens in my new eye glasses provided terrific service. I can see clearly now!
Dr Multerer was very personable and friendly! She explained my options thoroughly and I did not feel like she was anxious to get to the next patient. Would highly recommend those seeking retina advice.
I had both an eye and ear exam. Both were handled very professionally with thorough explanations of the procedures and results.
I call for an appointment. I made them wait four weeks. I show up 15 minutes early. They tell me I’m 15 minutes late. They can’t get me in. I’ve sat in this waiting room for over 45 minutes before and it’s OK for them to make us wait but …
Dr. Tina Eckhard Was Very Professional, Listened To My Concerns, The Whole Process Went Smooth. Easy In Easy Out.
I didn’t have an appointment but was able to get right in and they took care of my problem right away (lens popped out of frame)
My appointments at Eye Surgeons are ALWAYS positive. Superb doctors and wonderful staff.
He is great with eyes. He is very nice and listen to you. You are in and out (fast service).
Each step of the way is exceptional. Receptionist…….technician…….and Dr. Eckhardt is very thorough. I highly recommend to all.
Staff was well trained and very kind.
Dr was excellent!
Very organized and efficient. Everyone knows their job well and they do it with courtesy and professionalism
Love that they dive deeper into your eyes than Vision for less, or America’s Best, etc. I wish I had of known about eye surgeons years ago I wouldn’t have wasted so much money at those other places.
Hi surgeons associates Treat their clients with dignity and professional with the way they do things. I would recommend Eye surgeons associates to anyone who has cataracts or any other eye problem they handle you with Care as if you were one of the family
I miss one appt my I was suffering stomach probs they dismissed me said I couldn’t come back I’m going blind in right eye without treat ment I should sue them that’s not legal
Was able to make an immediate visit with my call which worked fantastic with my schedule. Glasses were adjusted to fit closer to my face that hadn’t been done when I got them & didn’t know this was something that should be done. Thought they were supposed to fit how they were. They feel much better now thanks to Nayalia(sp?).
From the front desk personnel to the staff at each eye station where I was tested, and then on to Dr. Eckhardt- everyone was friendly and professional. Thank you ESA!
These folks are the best! Not only are they taking good care of my eyes but they likely saved my life. When I went to my family doc for the pre-op physical she discovered a serious problem. It’s now solved and I’m on the way to getting my eyes fixed. It’s a win-win!
If I could rate less than 1 star I would. The doctor was about the only positive experience. The rest of the staff needs training on insurance coverage. Bullying patients into paying out of pocket for things that are obviously covered is a …
I used to swear by this place, however, COVID hit. Like every place if you were running a fever you were not allowed to go. My son missed 2 appointments due to waking up with a fever the day of. He has now been discharged from there care …
I worked with Shari, and she did a great job. She is patient and conscientious. Also, kudos to Kim (I think that is her name), the vision tech who took the time to help refine my prescription!
This office is 100% professional, from the moment you walk in the door. They are fast and efficient, and also so thorough. They have positive attitude, and are also willing to be honest with you if something is wrong. I feel so confident in them being my eye doctors.
I appreciate the care I receive at ESA. My initial check in and testing was completed by Kim, this was done with competence, kindness and professionalism. Thank you!
Dr. Kluver is always so friendly yet professional. He puts you at ease and explains everything that is going on.
Kluver is a good dude. I think we could hang out and have a beer. I see him once a year and completely trust him with our families vision.
Early appointment was right on time. In and out. Pleasant staffing. Confident that my vision care is trusted to the right people. Clear explanation of cost and insurance coverage.
We visited Eye Surgeons Associates optical department. Nayeli helped us and she was extremely helpful in finding my husband the kind of frames he was looking for at a price that was within our budget. She used all available resources to get him what he needed. Thank you, Nayeli!
Dr. Frederick and his staff were very patient and caring with my 9 yr old son. He was a little nervous about the appt but they put him at ease. Would definitely recommend.
Great service, easy check in and check out, multiple locations which helps for scheduling. Both my children have gone for things from routine check ups to surgery services and I have always had a great experience with everyone on the staff.
Nice experience. Able to get appointment and into the exam room in very timely manner. Everyone quite friendly and helpful. Dr. Kluver and his assistant (nurse?, I’m terribly sorry I didn’t get her name, but she’s amazing!) were very …
Our most recent visits were to the optical center. My 12 year old had a difficult time finding the glasses he wanted this time around, but Julie was so patient with him and so wonderful with helping him find a pair that would both fit him …
Eye Surgeons Associates is the best of the best. I’m so happy with Dr. Eckhardt and the rest of the staff. I highly recommend them. I choose them over a discount eye glasses facility because my eye health is important and I prefer the best, high quality experience, just like what I received at Eye Surgeons Associates.
Overall it was a pleasant experience. The office staff is efficient and friendly. The clinic personnel are professional and personable. Every step of the process is explained and I was made to feel very comfortable.
I dropped in to see whether anyone might be able to take care of a minor problem I was having with my glasses. The front desk staff was welcoming, and invited me to take a seat. Within two minutes I was assisted. The optical associate, …
I needed someone for a serious issue. They were able to work me in and handle my issue quickly and professionally. I only WISH that other facilities were even half this good at putting the patient first!
All of the staff my husband and daughter encountered at Eye Surgeons Associates were friendly, knowledgeable and extremely patient with our daughter who is not always cooperative at her eye exams. We are new to the area and felt welcomed …
My most recent visit was one of the very best I’ve ever had at Eye Surgeons Associates. Joanne did an excellent examination, explaining and clarifying the procedure and answering my questions and concerns. I can add that Dr. Benevento was …