Eyecare of CNY

Eyecare of CNY

Come in and visit Dr. Levinson in Syracuse, New York for the latest in vision treatment and care. Call today. See more

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Eyecare of CNY Reviews ( 124 )

  1. Unprofessional, dreary and snarky attitude on the phone, as a business professional and business owner I thought I’ll let you know about the receptionist. Told me to “ have fun” after I politely declined the booking date in a demeaning tone.

  2. Very happy with my exam at the Cazenovia office. So much better than the archiac practices (like the evil puff of air) you get at “factory” eye care -ie Empire Vision. The Caz office didn’t have the frames I liked, but the optician sent …

  3. Always pleased with the way I’m treated there. Down to earth people doing a great job. Would definitely recommend using their services.

  4. Dr. Joe is awesome and the service is the best I have received to date! I also have never seen better tha I am seeing now, Dr Joe has helped me see my best ever with the poor vision I have. I would highly recommend Eyecare of CNY!

  5. I have tried for over a week to get an appt for my husband and I. I have used their website form… called once and got transferred to a voicemail with no call back. I called back three days later and the receptionist started taking our …

  6. Horrible customer service they will charge you for their own mistakes.
    They wont keep their time schedule. I got my sun glasses after 5 weeks and for their mistake it took another 1 week to get repaired and after 2 months they …

  7. I have been a patient of Dr. Levinson for approximately 6 years. He has a very professional and caring staff. His knowledge and willingness to understand his patients, comes through in his personal and caring manorisms. …

  8. I didn’t see the doctor, I just ordered a pair of glasses. I was called honey, sweetie and darling by the black girl at front desk.
    I would’ve expected a professional manor, not that of a diner waitress’ one.

  9. I was very impressed with Eyecare of CNY. I am new to the area and felt not only the staff was polite and friendly, but they took an interest in me and my needs. Thanks so much.. P Hope

  10. I would NEVER recommend this place to anyone. From waiting in a dark room for 45 minutes at my appointment (I had to yell out to someone in the hall to see if they remembered I was there), to the receptionist laughing at me when I …

  11. This was my first visit to Eye Care of CNY. The facility is very nice and the staff was friendly, efficient and thorough. No long wait, all my questions and concerns were addressed.

  12. Friendly and knowledgeable staff; excellent care with upbeat yet professional atmosphere. Dr. Becker provides individualized and top notch evaluation and treatment of your vision needs.

  13. Have been a patient since Bruce opened, but… I can’t stay with them any more. I had a torn retina, that went undiscovered after repeated visits, different DR’s, and with overt symptoms. I finally went to the retina specialist who …

  14. Excellent Optometrist office with competent, friendly staff. State of the Art diagnostic equipment that can make a difference in eye health. Huge selection of eyewear. Most important, Dr. Joe DiTota is a true professional with an easy going personable attitude that’s makes your visit pleasant.

  15. Was told I have a hole in my retina and they would send results to a specialist for further evaluation. Waited a week NOTHING was sent out because they said the fax machine is having trouble. You guys deal with people’s eye sight which is very serious maybe get equipment that works

  16. I will NOT be returning here ever again. I have been a patient here for years but they have changed. I was just made to feel like I was a thief and then saw the office staff gossiping about me(Marjorie). On top of that i dropped off my …

  17. Good luck getting them to answer the phone. I went in for an eye exam. I was not given a copy of my prescription. I have requested a copy of that prescription multiple times now, for about 2 weeks straight. 5 phone calls…3 voicemails …

  18. All of the staff members are knowledgeable, helpful, nice, and professional. I felt the exam was thorough. Loved every thing about this place! So glad I switched from Tucker Eye care.

  19. Our experience was at the Watertown office. I was very pleased with the whole experience. My 5 year old needed an exam and I was skeptical because she has been through alot. The staff there was very professional and went out of their way to …

  20. I have been going to Eyecare of CNY for many years. I love the care I receive and everyone is always nice and very professional. I have referred many of my friends and family.

  21. I have been going to cny eye care for at least 8 years.Dr Joe is so down to earth . He is a joy to talk to. He cares about his patients and seems to actually want to know them. It is refreshing to come across a Dr who cares so much. He is …

  22. Had my eye exam with Dr. Levinson at North Medical Center – was very satisfied. Went to Eyecare of CNY on Court Street – had very nice service and was told it would take about 10 business days to get the lenses in. It is now 12 days later …

  23. The staff and doctors are always welcoming and professional. The office atmosphere is family oriented and I am always pleased with the overall service provided for my eye care well being. Thank you.

  24. Our former optometrist passed away and another doctor took over. I felt more like they were sales people than a staff that actually cares about their patients. We switched to Dr. Joe DiTota, who is very personable and I was very …

  25. Fantastic group of people. It was my first visit today and from my observations this is a place that is not only professional but a place were people can learn and grow all while benefiting the patient. Dr. Ranaldi is top notch.

  26. I have been going for years and have no issues with the exams, doctors, eye frame people. I’m dropping one star for a certain receptionist in the Caz/Hamilton office. She is grumpy personified. …

  27. I have been with the Doctor for years and the service has been excellent. The staff is friendly and professional with the latest equipment for a proper diagnosis. A complete exam is done in a timely manner, and if you should need new frames they have a wide selection.

  28. Eye care of CNY is a 2 hour drive for me (when it’s not snowing in Pulaski!). I have been making this trek for over 25 years. Dr. Levinson and Dr. DiTota are excellent. Their expertise has restored my vision to the point of 20/20. At …

  29. Dr. Levinson and his staff go above and beyond to ensure that my eyes are healthy and remain that way and that I can see as perfectly as possible. They are constantly working to improve the level of care that patients receive and have recently renovated the office to make it a more modern and comfortable experience for all.

  30. I have been a patient here for over 15 years. The amount of times this office has screwed up I cannot even count at this point. To name a few: they switched me from Dr. Bruce to Dr. Joe years ago when he entered the practice without my …

  31. I cannot recommend them enough! Dr. Levinson and the entire staff have provided me (and now my kids) with the highest quality of care and a comfortable, welcoming atmosphere. I’ve had a few different eye Dr’s over the years and this is, by far the best experience I have had. Thanks!

  32. Have been going to Eyecare of CNY for as long as I can remember. They are the best. I feel very comfortable and know that I am in good hands as far as my eyes are concerned.

  33. Due to a recent insurance change at work, I had to find a new eye doctor that took my insurance and found Eyecare of CNY through the insurance website. I called and they got me set right up with an appointment in just few days. The staff is …

  34. First and last time giving them my business. Dr Ranaldi was great sadly that’s the only good thing about the office. I waited way too long to be seen and didn’t even have the patience to pick out frames after. About a week or two ago I …

  35. Never have to sit in the waiting room too long even when it’s busy. Everyone from the assistants to the doctor to the front desk are always cordial, professional and very helpful. A special shout out to Dr Joe Ditota and Frida. Always great conversation. Highly recommended.

  36. The ease of scheduling an appointment was refreshing and didn’t take being on wait lists or back and forth with the office. The office it is well maintained and the staff was very friendly and cordial. The actually optimist was very …

  37. I have been going to Eye Care of CNY fir several years. The doctors are great and the staff are always friendly and professional. They also have state of the art equipment. I like not having to get my eyes dilated!

  38. Everyone has always been so nice and friendly. Each staff member from the front desk to Dr Joe take the time to educate the patient. I have witnessed true compassion in this office and I can honestly say, this is a first for me. I wouldn’t think of going anywhere else!!

  39. From check in to check out, I want to rave about my experience here. The staff were all friendly and professional. Dr Rinaldi gave me an exceptional exam and took care in teaching on taking both my Rx and using OTC medication with them. I couldn’t be more pleased!

  40. Just stopped in to get my glasses adjusted and was surprised to find many updates since I was last there. I’ve always recommended Dr. Joe as the ultimate in eyecare, but now I’ll amend that statement to include his whole staff. The walk-in …

  41. Dr. Joe put my mind at ease about a new issue I was experiencing. He’s professional, but personal! Truly cares for his patients and I would highly recommend him and this practice.

  42. This is a great eye care place. From the moment you walk in, to your pre exam, your eye exam and contacts or glasses consult, everyone is professional and nice. I would highly recommend Dr. Joe and the crew.

  43. Dr Joe is very thorough and caring. He talked with me about an eye condition I have and explained things no Dr has ever taken time to explain. I appreciated it so much. Everyone it the office is professional and easy to work with. Glad I found them!

  44. I’d highly recommend Eyecare of CNY. Everyone was extremely friendly and knowledgeable. Easily one of the best eyecare experiences I’ve had. I will definitely come back and recommend my friends/family!

  45. I was visiting my daughter and grandson from S.C. My glasses got knocked off the coffee table by their cat, which I didn’t realize, and stepped on them. I thought I would have to buy other ones, but these wonderful people put mine back together at no charge. I will be eternally grateful!

  46. Friendly, caring, competent staff. I would recommend this office to everyone. Dr. Joe goes above and beyond to patiently answer all your questions, calm all your fears and give you a thorough eye exam. Thanks Dr. Joe. You are the best.

  47. The staff was very nice , professional and the service was definitely 5 Star! The Dr’s to the staff. I felt very comfortable and The Dr explained everything so I understand every part of the process. I also received my glasses the same day if my eye exam!! Talk about Awesome!! I’m bringing my whole family back and telling my friends!!

  48. Best eye drs around! Dr. Joe is awesome! Makes you feel very comfortable. They are not pushy. They don’t try to make you buy things you don’t need. Good selection of glasses to choose from. Never had to wait for more than 2 weeks to get my glasses back or contacts in.

  49. Amazing!! First time seeing an optometrist and I felt so comfortable. From checking in to checking out. Everyone was so professional yet personable. Dr. Joe is GREAT!!! He took the time to explain every detail all why having regular …

  50. I saw Dr. Joe and really enjoyed my visit with him. He explained just what was happening with my eyes and what the course of treatment would be. The receptionist were nice and friendly. Strongly recommend this place.

  51. I’ve been a patient here almost 15 years and have been so happy. I no longer live or work in the area but still come in for my annual eye exam. The staff is friendly, the new office looks beautiful and inviting. I met with Dr. Ranaldi for the first time and she was extremely nice, knowledgeable and listened. Happy as always!

  52. Sent me a bill 3+ years after an appointment, claiming that it was a copay that went unpaid (which is untrue, I paid in full on the day of the appointment). I had never received a bill, email or phone notification about it prior to this. I …

  53. Staff had issues locating my appointment, although they had booked me the prior week ago. Staff was kind enough to honor my appointment. On top of that Dr. joe was very kind and nice and walked me through everything I need to know about my …

  54. Absolutely amazing service, we could not be happier! These people take the time to make you feel like a patient and not a number. We have already recommended them to friends looking for a different eye doc. Thank you for a pleasant exam and …

  55. I have always had great experiences here. The doctor took me on no notice yesterday when I had an irritated eye scratch. Always professional, reassuring and helpful. I never take the time to write these reviews but had to this time because …

  56. We are new to the area and needed a new eye doctor for standard eye exams. Everyone at Eyecare of CNY in Hamilton was fantastic! They were friendly and extremely helpful when checking us in; Dr. Becker was friendly, professional, and …

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