The customer service they provide day in and day out is excellent. They deserve recognition for the work they do because they are always willing to go the extra mile.
Called all day (no less than 30 times) for 2 days and got no answer. Tried every published number. Communication is horrible. Still trying to get through to anyone.
Great bank !!! Friendly people,just hate their hours of closing I wish they were open till 5 every day for people who have to work before they’re open and are off of work by the time they’re closed!! Really makes banking with them suck
It is so nice to be able to come in and get personal assistance on any issue I have. The ability to work with actual people who are eager to help and offer great customer service is one of the reasons I will stay with F&M Trust.
Rhetta at F&M Trust was very helpful and professional when I worked with her. She left no questions unanswered and she really made sure that I understood every detail. I highly recommend this bank.
Since early 2013 I have had an outstanding check, and the staff at F & M has been diligent in asking to see if the check has been cashed since then. I’m always greeted with a smile without exception by the tellers and they go above and beyond for me.
My wife and I are very appreciative of the exceptional service we received at the Norland Avenue Branch of F&M Trust recently. Our F&M representative went the extra mile to help us every step of the way when an internet scam necessitated …
No account past.like one.!
Over the top service and friendliness!
They will work with you and understand where you are financially.
Always willing to talk and take good care of my investments.
Their Service Stinksg! I do not recommend at all! Stay Far far away. Service Stinks!and no one to talk to.
No customer service!
I’ve never had a bad experience after 4 years of banking at F&M Trust.
They get $7k a year in interest on my home loan but can’t afford to send me a paper statement for my personal checking.
The customer service they provide day in and day out is excellent. They deserve recognition for the work they do because they are always willing to go the extra mile.
Called all day (no less than 30 times) for 2 days and got no answer. Tried every published number. Communication is horrible. Still trying to get through to anyone.
Great bank !!! Friendly people,just hate their hours of closing I wish they were open till 5 every day for people who have to work before they’re open and are off of work by the time they’re closed!! Really makes banking with them suck
The staff at F&M Trust are great. They are all very nice and helpful when you need them at any time. Keep up the great work.
It is so nice to be able to come in and get personal assistance on any issue I have. The ability to work with actual people who are eager to help and offer great customer service is one of the reasons I will stay with F&M Trust.
This is one of the slowest drive through banks ever
Rhetta at F&M Trust was very helpful and professional when I worked with her. She left no questions unanswered and she really made sure that I understood every detail. I highly recommend this bank.
Since early 2013 I have had an outstanding check, and the staff at F & M has been diligent in asking to see if the check has been cashed since then. I’m always greeted with a smile without exception by the tellers and they go above and beyond for me.
My wife and I are very appreciative of the exceptional service we received at the Norland Avenue Branch of F&M Trust recently. Our F&M representative went the extra mile to help us every step of the way when an internet scam necessitated …