Fairfield Electric Cooperative, Inc., is a not-for-profit electric distribution that serves more than 27,000 customers in Fairfield, Kershaw, Richland, Chester, and York counties. Because we’re a locally owned business, our operation isn’t influenced by stockholders or out-of-state interests. For more information, call us today!
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
701 Blythewood Rd, Blythewood, SC 29016
(Translated by Google) The fairfield electric company does not deserve any stars since they steal from customers without caring that their bills are already paid and they have the worst representatives to serve customers. …
Great customer service.
I wish I could take FFE with me everywhere with me.
excellent service and friendly staff Glad to be a member
I went here to pay my light bill.
Excellent customer service and always quick to resolve any issues.
Not quick fast or in any kind of hurry. Should not take more than 10 minutes to turn power on to a house.
Wish i could do negative 5 stars. Everytime I’ve came up here, the lady has been very rude and talks down to you with a very disgusting attitude.
I feel like there is an outage every other week. 6-7 since I moved in less than a year ago. Worst ever.
LOVE FFE! They’ve always done a great job keeping our service going even when other companies in the area have massive outages.
So far its not been terrible… However, the prices are a little high, but I have come to understand its just like that here. We just PCSd from Missouri so its been a bit of a sticker shock.
Customer service is rude . Let me guess “they’re just doing their job” #bareminimum
Their pricing has been consistent for a long time, unlike SCANA does to their customers. They are fair and responsive and I have nothing but positive feedback for them.
Good service. I have the prepaid account. I think you should have until later then 10am to pay a bill. Some of us cant always make it by 10am but can make it before 5pm..
Fairfield Electric is the best company I have every been with. They are always there when I need them. Whoever I talked to on the phone has a very nice attitude.
The most unprofessional group of people I have had to deal with. If you don’t want to work or provide great customer service, find a job that you do not have to interact with the public. They often act like it’s a bother when you ask questions or try to get clarification about your account.
Pricing is too high with Fairfield Electric. With Duke Energy, I paid less with a house twice the size than I do now. Fairfield Electic, I have reduced my heat even lower in the winter and air higher in the summer and my bill is still higher than with Duke.
If your company could give residents a heads up, as to when there may be some tree trimming done that has the company truck blocking the entire entranc/exit to the driveway, that’d be nice. Also would be nice if the workers would not …
Super customer service but employees need a time management study. Especially as it’s my $$$ I feel is wasted. I’ve watched for several days TOO MANY just standing around. Repairs to a drive. Taking days 4 large trucks 1 day. Now for …
This is getting ridiculous. In the 15 years we lived here we have lost power very few times. Now, everytime it rains, it goes out and only in the dead of summer. Get it together.
I actually love their service but hate that having to deal with them. I have two rental properties with them, they always want $40 to set up a “new” account, run my credit and never take into consideration that I have had an on and off …
Staff is very rude. Very poor customer service. I shouldn’t have to remind staff (especially June) that their attitude and tone needs to remain at a professional level. It’s my money that I’m paying to have this service! Not yours! (Just a …
This is a rip off of a company. 2.45 percent extra to use credit card to pay. 5$ membership fee on top of your bill. Oh and on top of that if your electric is already connected under different name but you want them to put it under your …
June in the Billing Department and another lady I spoke with right before her (didn’t get her name) were the rudest most unhelpful people to say they work with customers. June listened to respond instead of listening to understand. If I had …
O hate this company. Ashley is the worst!
It shouldn’t cost so much to run your heater when it’s freezing outside.
Robbing people. We should have choices instead of being forced to use this sham of a scam company.
If I could give a zero I would!! On September 12, 2022 someone vandalized Fairfield’s transformer which in return caused damage to our air condition circuit box. Spoke to Thomas Black who informed me that Bruce Bacon said he is not going …