Don’t go here unless you are retired and have all day to kill. You will wait…and wait….and wait…and then you might even find out they screwed up your appt.
Told the doctor about domestic violence and he just walked out of the room and prescribed a bunch of anti depressants and anti anxiety…glad to know that I will be happy and less afraid of my next beating.
Wait time is ridiculous with an appointment. Expect at least an hour wait if not 2 or longer
Very disappointing and aggravating. I usually have to waste a whole day vacation from work
My husband and I have been going to family practice for six years, Dr Pogo is our doctor, what I like about family practice, when we need to see a doctor when we are sick,the staff will do their best for us too see a doctor that is available, don’t have to be our own doctor,.
Excellent protocols in place in light of the Covid19 pandemic. Always appreciate the good care, time, and counsel provided by Dr. Johnson and his team.
My wife was forced to pay a $100 deposit for an office visit. Really? And then if my visit doesn’t cost the whole amount after they run it through insurance they’ll credit my account. So they’ll take your money up front…and then if you don’t have a balance, they’ll just credit your account? This place is kind of out in left field.
I’ve had a good experience at this practice. I arrive to my appointment and am called back within 10 minutes. They have been thorough with all of my care.
I became a patient of Dr. Amanda Foxx in Feb. 2016 She has literally saved my life because my condition is a challenge ! I am doing much better because of her care, concern, compassion, and referrals !
Some doctors are great and actually care. They listen to you. They also have recently started this telehealth were you can get treatment if unable to go in to see the doctor.
My doctor gives me personalized service. Recently, I had an issue with my prescription and she sent a message while on vacation. That’s above and beyond expectations.
I understand that doctors offices get busy and can be chaotic. That being said I waited over 2 hours past my appointment time to be seen. Apparently evenings aren’t the time to go but the doctor was great 😀 …
I’ve been seeing Dr. Joe since I was about twelve years old. Listens and appreciates the patient’s personal healthcare choices! To me, that’s one of the most important aspects of a good doctor, and he’s the best!
This place is a big business, and not a good doctor’s office. They attempted to collected a 100.00 deposit for what they termed a “high deductible.” Definitely felt like a number, and not a person. I doubt I will go back.
I have been with Dr.Foxx for the past 30 yrs.or more! Would not go to another Dr.even in the office & definitely not outside the office. To my husband & I there is no other! The office staff is top notch,haven’t had one that wasn’t very …
The Hamburg office is so convenient for me and you typically don’t have a long wait time. It is easy to get in and out and you don’t have to wait months to get an appointment. I have been going here for over 10 years.
We were unhappy with our care at this office. We were referred to a Chiropractor, even after being asked whether we would be interested and answering with a vehement NO. It turns out our problem needed surgery to fix. Our practitioner did not listen to our concerns or needs and we will not return to the facility.
Fives stars based on Dr. Dubocq. He is a kind, knowledgeable and thoughtful physician. He listens to you as a patient and works WITH you. I had searched long and hard for a new physician after my primary care physician of 20 years …
The doctors are great but trying to get a appointment is hell 26 day not cool. How would you like to be sick have to wait that long for a apoappointm. Don’t think you would like it to much.will give the doctor 4 starts but that’s it.
After 20+ years I’m leaving fpa. The rude receptionists gossiping loudly about someone and the rude Dr’s that herd you through like cattle and doesn’t seem to care.
Terrible place only interested in herding you like cattle in 10 minute time slots. In it for the $$$ only. If you have multiple health issues that take more than 10 minutes to address, you better find another practice.
This place is so difficult to work with as far as them getting back to you. I have tried for 5 days to get someone to call be back regarding a preventive scrip. And when I asked them to email me a receipt, the said they could not attach to …
Dr. Applegate is a good doctor but the customer service is terrible from Family Pratice Associates. Numerous mistakes made on a patient and the response from the supervisor was “humans make mistakes”. They have the biggest lack of …
Dr. Terrance Simon, has been my family practitioner for about 10 years. I found him to be a doctor who specializes in caring for people, at all stages of life. Rather than focusing on the treatment of one disease he has treated me for my …
I have been a patient at Family Practice Associates for over 30 years. My primary physician is Dr Terrance Simon. However, at times I have seen Dr Pogorelic and Dr Lutzke. I like them all and I feel I get excellent medical care from them and their staff. I hope I never have to change to any other medical facility…
Loved the staff and Dr. Martin. Very pleased with the visit and that he knew some American sign language. That helped put my husband and I at ease since my husband is profoundly deaf. They made us feel very at ease with our questions and our visit.
FPA has wonderful experienced doctors and staff. I see Lyndsey Clickner, she is absolutely the best!! Also see Mary Oaks and she is wonderful too. They have wonderful physical therapy at their Brannon location too.
I moved to Lexington three years ago and began seeing Dr. Joe as my primary care physician. He is the best. He is not in a rush to get you in and out. He listens and he cares about his patients. He doesn’t hesitate to send you to a …
Today I went in to become an established patient. The NP I saw was Ashley Sparks. She was awesome! Made me feel more than welcome and very comfortable. I was very lucky to have her help me out today. The entire staff was awesome. Thank you guys so much!
I had an appointment at 3:20 , arrived at 3:10 and was waiting until after 5pm until I got too frustrated and demanded a refund and left. I asked the lady behind the front desk what the purpose in making the appointment was and she said “I …
Lousy service and expensive. I got charged $245 to get a referral. When I called the billing department to ask why I was charged so much for a simple visit they explained that they inflate their prices since they know insurance often covers …
At first I liked the atmosphere and the willingness of the staff to be helpful and friendly, but when I cannot get a prescription for a glucometer from a doctors office It is time for a change. I have had T1 diabetes for almost 30 years to add insult to injury, I was only going through my primary care due to COVID-19.
Dr. Wesley Johnson was my doctor for a number of years. I switched two years ago to another doctor due to Dr. Johnson’s inability to relate to his patient. His manner with patients is not open and friendly but more on the arrogant side. I prefer a doctor who will accept questions without being defensive.
Dr. Amanda Foxx and the FPA staff are the best! I spent months and months with another GP who kept running the same labs over and over with no answers for my fatigue and my pain. I now have a diagnosis and a treatment plan that is helping …
Dr. Foxx is a very competent and professional physician, who explains health problems and solutions in detail. He took excellent care of my wife until she passed away, and he was very open to my suggestions and comments concerning my wife’s …
Useless………get bloodwork and no one gets back to you to discuss let alone even look at it. Call one day and get an appointment next day. Try to get an appointment to go over lab results and can’t get in for months. Been unhappy with them for quite some time.
Throughout the years I have been a patient here (8 years) I have come to conclusion that they herd you in and out. My chart has not been correctly updated, medications that I am no longer taking been marked inactive. …
I’ve gone to Family Practice for 10 yrs but I think my time here is done. In the past year they keep trying to get more and more technology packed into each visit but the waiting times continue to skyrocket. Last 3 visits it has taken over …
Dr.Simon has been my family doctor since I moved to Dover in 1998. His clinical observations and knowledge saved my life diagnosing a thyroid condition. As a thyroid cancer survivor of over 8 years now I am eternally great full for …
Highly recommend! Family Practice Associates offers the convenience of a large practice while maintaining personal attention. I absolutely love my doctor, Dr. Amanda Foxx, and have referred friends here. It’s quick to get an appointment and …
I waited an hour to see Dr. David P. Dubocq. I showed up 10 minutes early. waited 25 minutes for triage. waited 35 minutes after triage. Literally nothing. It’s very insulting. Another patient had been there 30 minutes longer than me. …
I’ve grown up with this doctor’s office – being going since 2007? or something like that. I used to see Dr. Diane Hayslip (I liked it for a while but then she seemed to not understand my bullying situation and how it was causing stomach …
I’ve been going to FPA for several years and I have absolutely zero complaints. I have never had to wait longer than 5-10 minutes in the waiting room or the patient room and their check-in technology is the best I’ve used. I’ve referred my …
I retired from Mayo Clinic, a well oiled machine, when it comes to patient care and professionalism. Dr. Henkel and your practice is right up there with them when it comes to your patient care and professionalism, I would recommend your practice to everyone I come into contact with.
I’ve been going to this place for years and everyone was always pleasant enough and I like my doctor. Today though I was told that I had to pay a $100 deposit because I have a high deductible health plan. If my bill was lower than that …
This review is difficult to write, because I have been a patient there for a long time, and for the most part like most of the physicians I have seen, but here it is at 5.00 am on a Sunday morning and I am waiting for The Little Clinic, or …
This is the best doctors office I’ve been to. Dr Riggs is amazing, she makes me so comfortable I know I can talk to her about anything. Every visit is a quick in and out and everyone there is so friendly. Even with covid going on everything went so smooth. It was refreshing to know if I need to go back during covid, I can comfortably.
Updated review: you are only as strong as your support staff. The many times I saw Dr. Hayslip she was caring and never rushed. She listened every time I had to visit. Unfortunately that all ended last March. I was driving an hour and a …
I have been with these folks for years. There are occasional longer wait times, but emergencies pop up and that is OK. I have always received great care and an attentive attitude when asking questions. Although my primary is Dr. Joe, I …
Well, had an appointment for the telehealth, due to covid, with Dr. Latoya Lee. And oh my goodness, there could not have been a more rude and reckless experience. I suffer from severe depression and anxiety and had an appointment scheduled …
I’ve been going to FPA Lex for at least 10 years. I usually go to the location in Hamburg. I have always been pleased with my visits. This review is for the Brannon location. …
The billing department is terrible to work with. There was no attempt to run my new insurance information. There was no contact with me until receiving a notice that I had been sent to collections. …
Very disappointed in Dr. Amanda Foxx’s lack of compassion she showed my family member during an office visit. Doctors who can give their professional opinion in a caring and compassionate way are hard to come by. However, my whole family has had great experiences with all the other staff.
I’ve had bad experiences in the past with doctors in Lexington and Richmond so I was skeptical to come here but a good friend recommended Dr. Johnson when I needed a new family doctor. I’m certainly glad I listened to her. Dr Johnson has …
This office seems very unorganized. I have received numerous bills for well child visits. Them saying my insurance wouldn’t pay a part of the visit. They have always paid 100% well child until we switched to them. They tried giving my …
Bedside manner was lacking with initial Dr. So I switched to a different Dr in the practice to give them a chance. Again the Dr didn’t listen. If you ask questions, or for specific screenings because of family history, don’t expect them to …
Family Practice Associates has provided a rewarding experience in all aspects of my general physicians’ healthcare needs, now, and for my past adult years. I encourage you to find the same satisfying, consistently, effective care with them by trying their services for yourself.
I really like Dr Rollins, but the staff there does not communicate well. A couple of times I’ve been passed over and made to wait well past my appointment time, and another time they scheduled me at a different location without telling me. …
What a bunch of rude jerks! My regular doctor I see is at the Brannon Crossings office and they are so nice at that office. I called to cancel my appointment and the scheduler was so rude! I wanted to reschedule the appointment and as I was …
this practice is amazing. all people are so friendly professional, and helpful from scheduling to appointment , i had several things needed attention and Hanna Brugger was so attentive and helpful to schedule specialist and follow up and …
I’ve been to FPA in Hamburg twice now and will be switching to another healthcare provider. Nurses have no bedside manners and act annoyed to see you. One of the nurse practioners was decent enough compared to the rest of the staff. I got …
Every time I come here the staff is exceptionally kind! They always seem informed and are very helpful with any questions that I have. The walk in clinic here runs smoother than most of the clinics I’ve seen around Lexington and it is always packed full of people. Truly can’t say enough good things about this place.
Dr. Dubocq and the rest of the office personnel are truly awesome! My husband and I feel blessed to have been directed to this office after our move back to Kentucky four years ago. When we were quarantined in early 2020, our virtual …
Docs may be good but trying to even get 10 min for an acute issue w your provider is an 8 day wait….and tried calling this morning to see if anything better available and we were 21 in the cue.
I can speak from so many experiences (DoD hospitals/doctors, civilian clinics, huge University facilities, etc.) about how hard being a woman seeking treatment can be. Especially if you struggle with chronic illness(es). However, upon …
I have been going here for years and for the most part they are good. Occasionally I have gotten a doctor who is dismissive and doesn’t seem to want to be bothered to give quality care, but majority of the doctors here are good. …
This is by no means a review on FPA, this review is on one of their doctors Dr. Hinkle. My family and I have been going to Family Practice and associates for years and years and years and normally we have a wonderful experience and the …
A year ago I had a concussion. I went to the hospital and they said they wanted me to get a follow up appointment for my concussion.”The doctor didn’t even see that I had had a concussion at the E.R. And this visit was to follow up on my …
This place is absolutely horrible! You go in there for certain test and they start trying to test you for anything they can just to get your bill up. They started testing me for random things I didn’t ask for and then come back and tell me …
Terrible pre approval and referral staff. Their staff has caused me to be off medication for some time now. If you have to go here document everything! Your spouse may need that information in the event of your death.
They canceled me in the midst of COVID because I had a bill from Feb, and refuse an appointment. I have never had anything like this happen with any medical provider it’s unspeakable. Now I have to wait weeks elsewhere for a new patient appointment.
They’ll be too busy to see you. You’ll be sick with strep, need to see a doc, and they’ll say “We can see you in three weeks on June 3rd”. Then, when you go to the walk-in clinic instead (because that’s same-day), then you’ll literally wait …
Love all the staffs here. Our PCP is Dr Ashley Rollins who is really good. We had COVID and they were able to squeeze an early tele visit with Ashley Sparks, one of the PAs. I have to admit, she was very knowledgeable and catered to all our complaints. She was very efficient and came with a great treatment plan
We saw Dr. Rollins for our 2 month old son for this appointment and she was amazing. First doctor we have seen at this location who took the time to listen to our concerns and was extremely knowledgeable and informative. I was considering …
Waiting 40 minutes for a physical that was scheduled a year ago. Ridiculous!!!! How can these doctors claim to care about your well-being when they do not respect your time. Get organized and stay on schedule!!!!
Do not get x-rays here …….for god sake shop around …. I never got a bill in the mail but today a woman called me to collect….
The bill was so high I was shocked and I have insurance…….I had a shoulder …
This is the first time I have written a review, so, this is normally not me. However, I believe people should know what to expect so they can be an advocate for themselves. I could not be more disappointed in the medical advice and service …
I got treated like a pay stub last Friday. Went for a ear infection and the lady told me that the over the Counter ear drops I took was the problem ( why would I even take them if my ear didn’t hurt to begin with??) that I’m not sick with …
I reached out to Family Practice this morning at the request of my doctor with my current health information. I was Greeted by a woman named Lisa in Clinical support. She claimed to know all sorts of information about other health care …
This clinic change so much throughout the years . They used to have a great service. Over the years i always referred this clinic to everyone. Doctors are great and PAs.Being a patient there for so long since 2014 lately you can barely see …
Excellent service
Great practice
Great providers. Great office.
The best – all of the docs and staff
I was seen very quickly and staff was very friendly
Clean, friendly, and listens to their patients
Great providers, easy access, professional staff.
Usually wait at least 3 hours to be seen, really tired of sitting all day!
January Hamby is the best!
Amber Ballard is an excellent Nurse Practictioner.
Love this practice! Great people who care about your health!!!
I have been coming here since i was a child and have never had a bad experience.
Great services not a long wait and awesome doctor’s and Staff.
I have to start going here now, so far everything was great. People there as re very nice and undertsanding…i would recommend it 😊 …
The best Dr office experiences that I have ever experienced! In every way!!
Dr. Applegate is a great down to earth doctor. Really good!
Considering I’m writing this review from the waiting room, forty minutes after my appointment was supposed to begin, I think that says enough.
Never have to wait,best doctors ever love the staff very friendly and they care
Don’t go here unless you are retired and have all day to kill. You will wait…and wait….and wait…and then you might even find out they screwed up your appt.
Wonderful doctors and staff…always easy to get in…LOVE FPA!!!
I miss Ms. Bobbis, but they still try to take care of me here. They’re very nice and spend a substantial amount of time with me.
Great caring doctors and attentive staff It’s always a pleasure not to wait for long periods of time to be seen
Told the doctor about domestic violence and he just walked out of the room and prescribed a bunch of anti depressants and anti anxiety…glad to know that I will be happy and less afraid of my next beating.
This office is great! Love Dr. Applegate-been seeing him for over 20 years now.
Caring thorough practitioners. Easy to get in for an appointment.
Great doctors, very satisfied with the care my children & myself have received over the years. Would highly recommend.
We’ve been going to FPA for a few years now. Love the new 2nd location, extended hours, and electronic health records!
I have to wait up to 45 minutes to an hour and a half to be seen by the actual doctor. This has happened more than once. I am not pleased.
Family physician.. They seem organized, I rarely wait more than 15 min and check-in/out is always a breeze and very quick.
Wait time is ridiculous with an appointment. Expect at least an hour wait if not 2 or longer
Very disappointing and aggravating. I usually have to waste a whole day vacation from work
Scheduled appointment online, due to a glitch on their end I had to wait nearly 3 hours to be seen.
I’ve been seeing Dr. Simon for 5 year’s. He’s always been extremely friendly and helpful. I am very happy with his service.
Love Dr. Monohan. She is awesome. Takes the time to talk with you and really cares. Never a wait either.
Arrived 845 for an 850 appointment for a flu shot, seen at 930.
My husband and I have been going to family practice for six years, Dr Pogo is our doctor, what I like about family practice, when we need to see a doctor when we are sick,the staff will do their best for us too see a doctor that is available, don’t have to be our own doctor,.
This is a great place! The doctor I saw was knowledgeable and she really listened to me! The staff was friendly and professional!
Excellent protocols in place in light of the Covid19 pandemic. Always appreciate the good care, time, and counsel provided by Dr. Johnson and his team.
This practice is the best! Dr Dubocq and Dr Gerhardstein go above and beyond to address the needs of their patients. Thanks for all you do.
I’ve been a patient of Dr. Henkel for 20 years! She is THE BEST!!!!
Dr Henkel is thorough and really cares for her patients. I really feel I am getting the very best care from Dr Henkel and FPA.
This is the best doctors office I’ve ever been to. I see Ms Riggs and she is kind and very thorough. My inquires are always taken seriously.
I saw Dr. James Rossi earlier today and I really liked him. He listened and truly seemed to care.
Great place with a great doctor, Dr Johnson. Hardly any wait time and wonderful care and very accessible.
When I need FPA they are there for me.
They show that they care about me and how I am nothing else. …
My wife was forced to pay a $100 deposit for an office visit. Really? And then if my visit doesn’t cost the whole amount after they run it through insurance they’ll credit my account. So they’ll take your money up front…and then if you don’t have a balance, they’ll just credit your account? This place is kind of out in left field.
I’ve had a good experience at this practice. I arrive to my appointment and am called back within 10 minutes. They have been thorough with all of my care.
I became a patient of Dr. Amanda Foxx in Feb. 2016 She has literally saved my life because my condition is a challenge ! I am doing much better because of her care, concern, compassion, and referrals !
Some doctors are great and actually care. They listen to you. They also have recently started this telehealth were you can get treatment if unable to go in to see the doctor.
My doctor gives me personalized service. Recently, I had an issue with my prescription and she sent a message while on vacation. That’s above and beyond expectations.
Highly recommend this group of doctors, they are caring and give the patient time and concern during visit. Dr, Dubocq is great.
I understand that doctors offices get busy and can be chaotic. That being said I waited over 2 hours past my appointment time to be seen. Apparently evenings aren’t the time to go but the doctor was great 😀 …
I’ve been seeing Dr. Joe since I was about twelve years old. Listens and appreciates the patient’s personal healthcare choices! To me, that’s one of the most important aspects of a good doctor, and he’s the best!
This place is a big business, and not a good doctor’s office. They attempted to collected a 100.00 deposit for what they termed a “high deductible.” Definitely felt like a number, and not a person. I doubt I will go back.
I have been with Dr.Foxx for the past 30 yrs.or more! Would not go to another Dr.even in the office & definitely not outside the office. To my husband & I there is no other! The office staff is top notch,haven’t had one that wasn’t very …
The Hamburg office is so convenient for me and you typically don’t have a long wait time. It is easy to get in and out and you don’t have to wait months to get an appointment. I have been going here for over 10 years.
We were unhappy with our care at this office. We were referred to a Chiropractor, even after being asked whether we would be interested and answering with a vehement NO. It turns out our problem needed surgery to fix. Our practitioner did not listen to our concerns or needs and we will not return to the facility.
Fives stars based on Dr. Dubocq. He is a kind, knowledgeable and thoughtful physician. He listens to you as a patient and works WITH you. I had searched long and hard for a new physician after my primary care physician of 20 years …
Always a great experience. Hate going to the doctor.. but they make it as pleasant as possible. Dr. Rossi and Staff are great!!
The doctors are great but trying to get a appointment is hell 26 day not cool. How would you like to be sick have to wait that long for a apoappointm. Don’t think you would like it to much.will give the doctor 4 starts but that’s it.
After 20+ years I’m leaving fpa. The rude receptionists gossiping loudly about someone and the rude Dr’s that herd you through like cattle and doesn’t seem to care.
Terrible place only interested in herding you like cattle in 10 minute time slots. In it for the $$$ only. If you have multiple health issues that take more than 10 minutes to address, you better find another practice.
This place is so difficult to work with as far as them getting back to you. I have tried for 5 days to get someone to call be back regarding a preventive scrip. And when I asked them to email me a receipt, the said they could not attach to …
Dr. Applegate is a good doctor but the customer service is terrible from Family Pratice Associates. Numerous mistakes made on a patient and the response from the supervisor was “humans make mistakes”. They have the biggest lack of …
Dr. Terrance Simon, has been my family practitioner for about 10 years. I found him to be a doctor who specializes in caring for people, at all stages of life. Rather than focusing on the treatment of one disease he has treated me for my …
I have been a patient at Family Practice Associates for over 30 years. My primary physician is Dr Terrance Simon. However, at times I have seen Dr Pogorelic and Dr Lutzke. I like them all and I feel I get excellent medical care from them and their staff. I hope I never have to change to any other medical facility…
Loved the staff and Dr. Martin. Very pleased with the visit and that he knew some American sign language. That helped put my husband and I at ease since my husband is profoundly deaf. They made us feel very at ease with our questions and our visit.
FPA has wonderful experienced doctors and staff. I see Lyndsey Clickner, she is absolutely the best!! Also see Mary Oaks and she is wonderful too. They have wonderful physical therapy at their Brannon location too.
I moved to Lexington three years ago and began seeing Dr. Joe as my primary care physician. He is the best. He is not in a rush to get you in and out. He listens and he cares about his patients. He doesn’t hesitate to send you to a …
Today I went in to become an established patient. The NP I saw was Ashley Sparks. She was awesome! Made me feel more than welcome and very comfortable. I was very lucky to have her help me out today. The entire staff was awesome. Thank you guys so much!
I had an appointment at 3:20 , arrived at 3:10 and was waiting until after 5pm until I got too frustrated and demanded a refund and left. I asked the lady behind the front desk what the purpose in making the appointment was and she said “I …
Lousy service and expensive. I got charged $245 to get a referral. When I called the billing department to ask why I was charged so much for a simple visit they explained that they inflate their prices since they know insurance often covers …
At first I liked the atmosphere and the willingness of the staff to be helpful and friendly, but when I cannot get a prescription for a glucometer from a doctors office It is time for a change. I have had T1 diabetes for almost 30 years to add insult to injury, I was only going through my primary care due to COVID-19.
Dr. Wesley Johnson was my doctor for a number of years. I switched two years ago to another doctor due to Dr. Johnson’s inability to relate to his patient. His manner with patients is not open and friendly but more on the arrogant side. I prefer a doctor who will accept questions without being defensive.
Dr. Amanda Foxx and the FPA staff are the best! I spent months and months with another GP who kept running the same labs over and over with no answers for my fatigue and my pain. I now have a diagnosis and a treatment plan that is helping …
Dr. Foxx is a very competent and professional physician, who explains health problems and solutions in detail. He took excellent care of my wife until she passed away, and he was very open to my suggestions and comments concerning my wife’s …
Useless………get bloodwork and no one gets back to you to discuss let alone even look at it. Call one day and get an appointment next day. Try to get an appointment to go over lab results and can’t get in for months. Been unhappy with them for quite some time.
Throughout the years I have been a patient here (8 years) I have come to conclusion that they herd you in and out. My chart has not been correctly updated, medications that I am no longer taking been marked inactive. …
I’ve gone to Family Practice for 10 yrs but I think my time here is done. In the past year they keep trying to get more and more technology packed into each visit but the waiting times continue to skyrocket. Last 3 visits it has taken over …
Dr.Simon has been my family doctor since I moved to Dover in 1998. His clinical observations and knowledge saved my life diagnosing a thyroid condition. As a thyroid cancer survivor of over 8 years now I am eternally great full for …
Highly recommend! Family Practice Associates offers the convenience of a large practice while maintaining personal attention. I absolutely love my doctor, Dr. Amanda Foxx, and have referred friends here. It’s quick to get an appointment and …
I waited an hour to see Dr. David P. Dubocq. I showed up 10 minutes early. waited 25 minutes for triage. waited 35 minutes after triage. Literally nothing. It’s very insulting. Another patient had been there 30 minutes longer than me. …
I’ve grown up with this doctor’s office – being going since 2007? or something like that. I used to see Dr. Diane Hayslip (I liked it for a while but then she seemed to not understand my bullying situation and how it was causing stomach …
I’ve been going to FPA for several years and I have absolutely zero complaints. I have never had to wait longer than 5-10 minutes in the waiting room or the patient room and their check-in technology is the best I’ve used. I’ve referred my …
I retired from Mayo Clinic, a well oiled machine, when it comes to patient care and professionalism. Dr. Henkel and your practice is right up there with them when it comes to your patient care and professionalism, I would recommend your practice to everyone I come into contact with.
I’ve been going to this place for years and everyone was always pleasant enough and I like my doctor. Today though I was told that I had to pay a $100 deposit because I have a high deductible health plan. If my bill was lower than that …
This review is difficult to write, because I have been a patient there for a long time, and for the most part like most of the physicians I have seen, but here it is at 5.00 am on a Sunday morning and I am waiting for The Little Clinic, or …
This is the best doctors office I’ve been to. Dr Riggs is amazing, she makes me so comfortable I know I can talk to her about anything. Every visit is a quick in and out and everyone there is so friendly. Even with covid going on everything went so smooth. It was refreshing to know if I need to go back during covid, I can comfortably.
Updated review: you are only as strong as your support staff. The many times I saw Dr. Hayslip she was caring and never rushed. She listened every time I had to visit. Unfortunately that all ended last March. I was driving an hour and a …
I have been with these folks for years. There are occasional longer wait times, but emergencies pop up and that is OK. I have always received great care and an attentive attitude when asking questions. Although my primary is Dr. Joe, I …
Well, had an appointment for the telehealth, due to covid, with Dr. Latoya Lee. And oh my goodness, there could not have been a more rude and reckless experience. I suffer from severe depression and anxiety and had an appointment scheduled …
I’ve been going to FPA Lex for at least 10 years. I usually go to the location in Hamburg. I have always been pleased with my visits. This review is for the Brannon location. …
The billing department is terrible to work with. There was no attempt to run my new insurance information. There was no contact with me until receiving a notice that I had been sent to collections. …
Very disappointed in Dr. Amanda Foxx’s lack of compassion she showed my family member during an office visit. Doctors who can give their professional opinion in a caring and compassionate way are hard to come by. However, my whole family has had great experiences with all the other staff.
I went for my first visit today, and everyone from the front office staff to the NP, Hanna Brugger, and her assistant were professional and nice. …
I’ve had bad experiences in the past with doctors in Lexington and Richmond so I was skeptical to come here but a good friend recommended Dr. Johnson when I needed a new family doctor. I’m certainly glad I listened to her. Dr Johnson has …
This office seems very unorganized. I have received numerous bills for well child visits. Them saying my insurance wouldn’t pay a part of the visit. They have always paid 100% well child until we switched to them. They tried giving my …
Bedside manner was lacking with initial Dr. So I switched to a different Dr in the practice to give them a chance. Again the Dr didn’t listen. If you ask questions, or for specific screenings because of family history, don’t expect them to …
Organized doctors office. I have seen multiple doctors in this practice and and like them all.
Family Practice Associates has provided a rewarding experience in all aspects of my general physicians’ healthcare needs, now, and for my past adult years. I encourage you to find the same satisfying, consistently, effective care with them by trying their services for yourself.
I really like Dr Rollins, but the staff there does not communicate well. A couple of times I’ve been passed over and made to wait well past my appointment time, and another time they scheduled me at a different location without telling me. …
What a bunch of rude jerks! My regular doctor I see is at the Brannon Crossings office and they are so nice at that office. I called to cancel my appointment and the scheduler was so rude! I wanted to reschedule the appointment and as I was …
this practice is amazing. all people are so friendly professional, and helpful from scheduling to appointment , i had several things needed attention and Hanna Brugger was so attentive and helpful to schedule specialist and follow up and …
I’ve been to FPA in Hamburg twice now and will be switching to another healthcare provider. Nurses have no bedside manners and act annoyed to see you. One of the nurse practioners was decent enough compared to the rest of the staff. I got …
Every time I come here the staff is exceptionally kind! They always seem informed and are very helpful with any questions that I have. The walk in clinic here runs smoother than most of the clinics I’ve seen around Lexington and it is always packed full of people. Truly can’t say enough good things about this place.
Dr. Dubocq and the rest of the office personnel are truly awesome! My husband and I feel blessed to have been directed to this office after our move back to Kentucky four years ago. When we were quarantined in early 2020, our virtual …
Docs may be good but trying to even get 10 min for an acute issue w your provider is an 8 day wait….and tried calling this morning to see if anything better available and we were 21 in the cue.
all the doctors truly care about and listen to their patients! Haven’t seen anyone I disliked i’ve loved them all!
I can speak from so many experiences (DoD hospitals/doctors, civilian clinics, huge University facilities, etc.) about how hard being a woman seeking treatment can be. Especially if you struggle with chronic illness(es). However, upon …
I have been going here for years and for the most part they are good. Occasionally I have gotten a doctor who is dismissive and doesn’t seem to want to be bothered to give quality care, but majority of the doctors here are good. …
This is by no means a review on FPA, this review is on one of their doctors Dr. Hinkle. My family and I have been going to Family Practice and associates for years and years and years and normally we have a wonderful experience and the …
A year ago I had a concussion. I went to the hospital and they said they wanted me to get a follow up appointment for my concussion.”The doctor didn’t even see that I had had a concussion at the E.R. And this visit was to follow up on my …
This place is absolutely horrible! You go in there for certain test and they start trying to test you for anything they can just to get your bill up. They started testing me for random things I didn’t ask for and then come back and tell me …
Terrible pre approval and referral staff. Their staff has caused me to be off medication for some time now. If you have to go here document everything! Your spouse may need that information in the event of your death.
They canceled me in the midst of COVID because I had a bill from Feb, and refuse an appointment. I have never had anything like this happen with any medical provider it’s unspeakable. Now I have to wait weeks elsewhere for a new patient appointment.
They’ll be too busy to see you. You’ll be sick with strep, need to see a doc, and they’ll say “We can see you in three weeks on June 3rd”. Then, when you go to the walk-in clinic instead (because that’s same-day), then you’ll literally wait …
Love all the staffs here. Our PCP is Dr Ashley Rollins who is really good. We had COVID and they were able to squeeze an early tele visit with Ashley Sparks, one of the PAs. I have to admit, she was very knowledgeable and catered to all our complaints. She was very efficient and came with a great treatment plan
We saw Dr. Rollins for our 2 month old son for this appointment and she was amazing. First doctor we have seen at this location who took the time to listen to our concerns and was extremely knowledgeable and informative. I was considering …
Waiting 40 minutes for a physical that was scheduled a year ago. Ridiculous!!!! How can these doctors claim to care about your well-being when they do not respect your time. Get organized and stay on schedule!!!!
Do not get x-rays here …….for god sake shop around …. I never got a bill in the mail but today a woman called me to collect….
The bill was so high I was shocked and I have insurance…….I had a shoulder …
This is the first time I have written a review, so, this is normally not me. However, I believe people should know what to expect so they can be an advocate for themselves. I could not be more disappointed in the medical advice and service …
I got treated like a pay stub last Friday. Went for a ear infection and the lady told me that the over the Counter ear drops I took was the problem ( why would I even take them if my ear didn’t hurt to begin with??) that I’m not sick with …
I reached out to Family Practice this morning at the request of my doctor with my current health information. I was Greeted by a woman named Lisa in Clinical support. She claimed to know all sorts of information about other health care …
This clinic change so much throughout the years . They used to have a great service. Over the years i always referred this clinic to everyone. Doctors are great and PAs.Being a patient there for so long since 2014 lately you can barely see …