Mr. Tracy Queen provided excellent customer care in assisting us with the purchase of our new car. His professional advice and knowledge was spot on. He has patience with allowing his clients to make their decisions about what they want to …
I always have an issue with the Family Savings and Staff at the East Gadsden branch. If it’s not having to wait 30 to 40 minutes for service due to short staff. I was in the member service line 15 minutes before even being seen and was told …
Just wanted to say y’all are absolutely amazing!! Had problems with an atm transaction and everybody that I was put into contact with went above and beyond to make me feel heard. …
This is the ABSOLUTE worse BANK I’ve ever used! They refused to give me my money!!!!!!!! Completely REFUSED! Stacy is the absolute WORSE branch manager. I am appalled at the way I was treated! It’s sickening!
I am having to hire a lawyer to sue this credit union. They allowed a company to take funds out of my account using a closed debit card from 1 year ago.Beware. they are Crooks
I give 3 due to the fact that every time I call to check my balance the robot thing can’t hear anything u tap. Example. ” for the main menu of services press (1) u hit one she just keeps talking then can’t hear nothing. Its nice to call it …
Do not use them I have had my account for 7 years and this is bull. They took my line out last week well I look at my account this morning and guess what it was taking out again. And no one can tell me why so my husband is going to have to …
I’m always treated as family at FSCU. It can be very busy, but the staff are always cheerful, even when they are slammed. Standing Ovation to the staff! ***Update*** my debit card was used fraudulently by someone to pay their Comcast bill …
I’ve had accounts with this bank for a while, but I’m going to have to close my accounts and find a new bank. This bank wants to block me from using my mobile deposit feature for 6 MONTHS because I unknowingly deposited a bad check that …
Been at this bank for almost 8 years and somebody hacked my debit card online and tried charging me for more then I had and the bank didn’t let it through. Instead of leaving at that they charged me fees for bounced checks 7 times and it …
If you have all day to spend at the bank come here! Slowest place in town! Rudest as well! If we didn’t have our car financed through them I would never be back! Teacher’s is much faster and a lot more friendly!
Having been a member at Family Savings for 24 years, I can’t recall a bad experience. I was recently assisted by Shae Coley at the Gadsden branch, and she was so professional, kind, and went above and beyond to help me. She even left me the sweetest note inside the envelope of printouts, and it was so touching.
Will never use this location again and really considering switching banks after how I was spoke to by one of the staff for something so minimal. I went through the drive thru and was asked for my account number, but I do not know it by …
I love this Credit Union. They are so pleasant and friendly. They have helped me many times when I doubt that a bank would. I say thank you everyone at Family Savings. You’re the best!
I love Family Savings Credit Union, they open at at 7:30 am with hot coffee or tea available for free. Great low prices on their safety deposit boxes to keep your valuables in and safe. Great friendly people, free checking and saving accounts, free checks.
Mr. Tracy Queen provided excellent customer care in assisting us with the purchase of our new car. His professional advice and knowledge was spot on. He has patience with allowing his clients to make their decisions about what they want to …
I always have an issue with the Family Savings and Staff at the East Gadsden branch. If it’s not having to wait 30 to 40 minutes for service due to short staff. I was in the member service line 15 minutes before even being seen and was told …
Just wanted to say y’all are absolutely amazing!! Had problems with an atm transaction and everybody that I was put into contact with went above and beyond to make me feel heard. …
So many fees for a “family savings” credit union.
Love this place
Love my bank
Great place to save !
Very friendly folks
Love this credit union. Best of the Best!
I love it there great service always nice
They suck suck suck. They are so slow at anything you have done.
You want to waste your day then go there.
Love the service, been a member since i was a child❣
Great services. Awesome employees. Very helpful and accomodating.
Unable to log in to app & online banking
Absolutely verified cashiers check was a fraudulent check made by scammers. Thank You
Good service, friendly staff, and only takes $5.00 to start a savings account
Been a member for over 15 years and I’ve always been more than pleased with the quality of service I’ve recieved.
Banked here for years, no problems ever. Always been great with every loan/savings need I have had.
This is the ABSOLUTE worse BANK I’ve ever used! They refused to give me my money!!!!!!!! Completely REFUSED! Stacy is the absolute WORSE branch manager. I am appalled at the way I was treated! It’s sickening!
A big shout out for Deb Hooks for making my loan process so easy and being very professional throughout the whole process. God bless!
I am having to hire a lawyer to sue this credit union. They allowed a company to take funds out of my account using a closed debit card from 1 year ago.Beware. they are Crooks
Nice Credit Union bank. Could use more updated technologies but for a home town feel, and friendly service they definitely do the job.
I give 3 due to the fact that every time I call to check my balance the robot thing can’t hear anything u tap. Example. ” for the main menu of services press (1) u hit one she just keeps talking then can’t hear nothing. Its nice to call it …
Do not use them I have had my account for 7 years and this is bull. They took my line out last week well I look at my account this morning and guess what it was taking out again. And no one can tell me why so my husband is going to have to …
I’m always treated as family at FSCU. It can be very busy, but the staff are always cheerful, even when they are slammed. Standing Ovation to the staff! ***Update*** my debit card was used fraudulently by someone to pay their Comcast bill …
I’ve had accounts with this bank for a while, but I’m going to have to close my accounts and find a new bank. This bank wants to block me from using my mobile deposit feature for 6 MONTHS because I unknowingly deposited a bad check that …
Been at this bank for almost 8 years and somebody hacked my debit card online and tried charging me for more then I had and the bank didn’t let it through. Instead of leaving at that they charged me fees for bounced checks 7 times and it …
If you have all day to spend at the bank come here! Slowest place in town! Rudest as well! If we didn’t have our car financed through them I would never be back! Teacher’s is much faster and a lot more friendly!
Having been a member at Family Savings for 24 years, I can’t recall a bad experience. I was recently assisted by Shae Coley at the Gadsden branch, and she was so professional, kind, and went above and beyond to help me. She even left me the sweetest note inside the envelope of printouts, and it was so touching.
I have been a member of Family Savings for over 20 years..Family like business..I love this bank and it friendliness.. …
Hard to get anyone in loan department to speak to. Have to leave msg. and they call back when I’m not available.
Will never use this location again and really considering switching banks after how I was spoke to by one of the staff for something so minimal. I went through the drive thru and was asked for my account number, but I do not know it by …
I love this Credit Union. They are so pleasant and friendly. They have helped me many times when I doubt that a bank would. I say thank you everyone at Family Savings. You’re the best!
I love Family Savings Credit Union, they open at at 7:30 am with hot coffee or tea available for free. Great low prices on their safety deposit boxes to keep your valuables in and safe. Great friendly people, free checking and saving accounts, free checks.