Family Security Credit Union offers checking, saving accounts, home and car loans, investment, and retirement accounts for members and … See more
Read More| Friday | 9AM to 5PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
2204 Family Security Pl SW, Decatur, AL 35603
Loved doing my business there today.
Love this bank and everything they do is helpful!!
It is located behind the Decatur mall and the staff is friendly and helpful.
Usually a good experience. But only drive through open on Saturday. Needed something noterized.
They are really nice when you take out a loan then awful to deal with. Worse bank ever.
I apologize but this is the top 2 most disrespectful buisness I have ever seen. They’re just simply rude and just don’t care for customers. It is obvious they don’t care cause it’s not their name on the line or their buisness especially the young lady Nakita.
Professional and helpful with loans, unlike my previous credit union here in Decatur!
I really dont understand some of these reviews. The cashiers are not ignorant. They are not rude. In fact they were quite helpful to me and what i wanted to do.
If I’m not a client, I shouldn’t be hindered with phone calls from people wanting me to do their jobs
Worse bank I have ever dealt with. Not helpful at all had to go through 3 different managers to get anything accomplished after they had lost the title that was being heald as a lean on my loan.
We have been with FSCU for nearly 15 years. They have been wonderful to work with and always helpful. We have never had an issue that we were not able to resolve. Mrs Kim at the 6th Ave branch has been especially helpful with everything from small loans to car loans and even mortgages.
For anyone considering this bank beware. NONE of the ATM will except money or checks for a deposit. If you’re thinking “hey I can get that money in after they close” you are screwed. Worst banking experience I’ve ever had. Only upside is…. they like your money??. Nah there isnt any upside. Cheers and good luck
The fact that they call themselves a Credit Union is deplorable. The customer service is worse than any bank I’ve ever done business with. I had multiple loans with FSCU that were done at competitive rates but once those loans were closed I …
Tried to wire money to my daughters account!! Kept getting declined ! A couple hours later I got a call from fraud protection. So I guess this bank decides what businesses you can or can’t spend your money with! Get with the times everyone …
I have a boat loan through them which I pay on time EVERY month. I logged onto their online system as usual in December and paid what I thought was the full amount. I then received a call stating that I was past due for December. I …
Wish I could leave 0 stars. Worst bank ever!!! Run from any auto dealer using this “bank”…if you can even call them that. No customer service and extremely rude! Banked at credit unions for 21 years and can’t believe they can use …
After being a loyal repeat customer of Family Security Credit Union for 5+ years with two car loans- I have become disillusioned with customer service. 3 months ago, Family Security underwent a software change for their online payment …