They turn my grandmother down for house the roof had a small hole on the side of the house and they say the roof need to be replaced we buy the house the roof was new 4 years ago
I HAVE BEEN INSURED FOR 21 YEARS WITH THIS COMPANY AND NOW AFTER 21 YEARS THEY WILL CANCELL HOME INSURANCE FOR HAVING A TRAMPOLINE IN OUR YARD .WHICH IS NOT IN OUR POLICY NOR WAS WE EVERY TOLD WE COULD NOT HAVE A TRAMPOLINE I AM 65 YEARS OLD AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF THIS. 21 YEARS IS ALONG TIME
Hope that you never have to file a claim with these guys. Claims department gets more time off than a government employee and they definitely aren’t fans of keeping open communication. CANNOT WAIT FOR THIS B.S. to be over with so I never have to deal with them again.
they want you to pay for it just don’t have to use it or they will cancel you.. we had a tree fall on our garage and had to put a claim in, now they are “canceling” us right after the claim because we have a trampoline in our yard, noting …
These are the nicest, most efficient people I have dealt with in years. They care about their customers and the shops they deal with. I am truly amazed at how nice they are.
I have been trying to get a claim paid and have been getting the royal run around. I decided to make a personal visit and they still didn’t wish to work with me dispite having another contractor give them the exact same information – a contactor they chose have look at my property. Think twice before using this company!
Horrible company to work with for anything. the litigation claims specialist are extremely rude. To the point you beg to not talk to them by name and they tell you tough one pretty much and still give you to who you asked not to speak too. Just a difficult company to deal with all together.
Still will not make me whole. Listed two “comparables” and want to pay me the lower one.no transfer fee, no documentation fee. Their own paper worker says “Other factors may need to be taken into account.” Now they say not in WV.
Farmers and Mechanics website was easy to navigate and accomplish my goal of making a payment prior to the automatic withdrawal that had been planned initially. And the system automatically realized that the payment was made manually and did not try to withdraw funds for the same payment. Thank you F&M’s.
Sometimes trying to explain what you want or need is, or can be, difficult. The person I spoke to was understanding, friendly, and helped us with our problem. She was extremely helpful listening, and explaining it in a way that was …
Melanie has been a jewel to work with., I really appreciate how she contacted me when necessary and always responded to my phone call or emails. She made the process very easy for me. It was seamless working with her. I am considering changing my insurance to Farmers. Thank you Melanie.
I had a terrible experience talking with Melody. She was rude and condescending towards me, talked down to me, and refused to listen to what I was explaining to her. I had a decent recommendation for the company, but after two conversations …
Melanie was so very helpful with the claim we were from out of state and one of your insurance company policy holders ran into us by accident,we weren’t real sure what to do. Melanie helped and took care of us better than our own insurance …
Farmers & Mechanics is one of rhe best Insurance Companies. Ms. Hughes is prompt and swift with claims. She keeps you informed of all the information that you need. Our local office is great too. All of the staff are extremely helpful. We feel appreciative and thankful that Farmers & Mechanics is our Insurance Company.
Farmers and Mechanics has by far been the best insurance company we have had. They was very great to work with on our recent claim and Melanie done a wonderful job of keeping us up to date on everything going on! Will definitely recommend!
The process was seamless. Doug was professional and courteous as he checked the damage and wrote the appraisal. Melanie was 5* as my claims adjuster. She had everything taken care of so quickly. I couldn’t have asked for a better people …
Quick response
Awesome company…
Good
Wouldn’t recommend just one man’s opinion
Competitive rates, friendly staff. Great hometown company.
Great people! They really care about the future of Martinsburg!
Canceled after one claim wouldn’t trust them for anything.
F&M Handled a situation in a professional manner
I thank them for that
They turn my grandmother down for house the roof had a small hole on the side of the house and they say the roof need to be replaced we buy the house the roof was new 4 years ago
Melanie in claims was very informative and is in the process of a claim for us now.
Good home insurance place
Keith Estep has provided outstanding service to me. I greatly appreciate it.
By far the most cost effecient policies on the market. They’re rates are a 1/3 of leading companies.
The staff at Farmers & Mechanics Insurance are a pleasure to work with! Very professional, great communicators, and very friendly.
I HAVE BEEN INSURED FOR 21 YEARS WITH THIS COMPANY AND NOW AFTER 21 YEARS THEY WILL CANCELL HOME INSURANCE FOR HAVING A TRAMPOLINE IN OUR YARD .WHICH IS NOT IN OUR POLICY NOR WAS WE EVERY TOLD WE COULD NOT HAVE A TRAMPOLINE I AM 65 YEARS OLD AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF THIS. 21 YEARS IS ALONG TIME
Great rates and great provider
Had a wonderful agent. My renters and car insurance dropped monthly by seventy-five dollars!!!
Call the company today and was turned down for quote because of my dog
and when I asked for it in writing they would not give it to me
Hope that you never have to file a claim with these guys. Claims department gets more time off than a government employee and they definitely aren’t fans of keeping open communication. CANNOT WAIT FOR THIS B.S. to be over with so I never have to deal with them again.
they want you to pay for it just don’t have to use it or they will cancel you.. we had a tree fall on our garage and had to put a claim in, now they are “canceling” us right after the claim because we have a trampoline in our yard, noting …
These are the nicest, most efficient people I have dealt with in years. They care about their customers and the shops they deal with. I am truly amazed at how nice they are.
Melanie Hughes was great to work with!
I have been trying to get a claim paid and have been getting the royal run around. I decided to make a personal visit and they still didn’t wish to work with me dispite having another contractor give them the exact same information – a contactor they chose have look at my property. Think twice before using this company!
Today I worked with Melanie Hughes on a medical payments claim. She was pleasant, efficient and overall wonderful to work with.
Horrible company to work with for anything. the litigation claims specialist are extremely rude. To the point you beg to not talk to them by name and they tell you tough one pretty much and still give you to who you asked not to speak too. Just a difficult company to deal with all together.
Lisa Yates and Wendy Clark at Farmers and Mechanics are angels here on earth!!
Still will not make me whole. Listed two “comparables” and want to pay me the lower one.no transfer fee, no documentation fee. Their own paper worker says “Other factors may need to be taken into account.” Now they say not in WV.
Farmers and Mechanics website was easy to navigate and accomplish my goal of making a payment prior to the automatic withdrawal that had been planned initially. And the system automatically realized that the payment was made manually and did not try to withdraw funds for the same payment. Thank you F&M’s.
Sometimes trying to explain what you want or need is, or can be, difficult. The person I spoke to was understanding, friendly, and helped us with our problem. She was extremely helpful listening, and explaining it in a way that was …
Melanie has been a jewel to work with., I really appreciate how she contacted me when necessary and always responded to my phone call or emails. She made the process very easy for me. It was seamless working with her. I am considering changing my insurance to Farmers. Thank you Melanie.
I had a terrible experience talking with Melody. She was rude and condescending towards me, talked down to me, and refused to listen to what I was explaining to her. I had a decent recommendation for the company, but after two conversations …
Melanie was so very helpful with the claim we were from out of state and one of your insurance company policy holders ran into us by accident,we weren’t real sure what to do. Melanie helped and took care of us better than our own insurance …
Farmers & Mechanics is one of rhe best Insurance Companies. Ms. Hughes is prompt and swift with claims. She keeps you informed of all the information that you need. Our local office is great too. All of the staff are extremely helpful. We feel appreciative and thankful that Farmers & Mechanics is our Insurance Company.
Farmers and Mechanics has by far been the best insurance company we have had. They was very great to work with on our recent claim and Melanie done a wonderful job of keeping us up to date on everything going on! Will definitely recommend!
The process was seamless. Doug was professional and courteous as he checked the damage and wrote the appraisal. Melanie was 5* as my claims adjuster. She had everything taken care of so quickly. I couldn’t have asked for a better people …