Farmers Mutual of Salem

Insurance, Farmers Mutual Fire Insurance Company of Salem County

I highly recommend not using this insurance company for homeowners. After paying them for 30 years now that I have a claim they are offering me 1/3 … See more

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Farmers Mutual of Salem Reviews ( 19 )

  1. The experience from the billing agent was worthless. All they could do is point me back to my agent who was not answering the their telephone but the insurance was unable to answer questions.

  2. I have not received personal attention and I definitely did not receive superior service. I did receive day after. For two weeks no return calls regarding the completion of my claim. which left my family without a shower or toilet working. I’m completely dissatisfied with the servicing of my claim.

  3. They don’t show up, don’t settle, don’t pay and then stage fake photos of trees hanging over your house that don’t hang over your house, and THEN threaten to drop your insurance in 30 days (but mail it 20 days out) if you don’t cut trees down that aren’t even yours. My children and I lived 14 months under a tarp due to this company.

  4. The biggest problem w/this company is that you cannot speak to anyone at Farmers of Salem office about your policy; they are not allowed to discuss your policy, there is no portal, and they cannot provide you with documents in electronic …

  5. I would highly recommend this insurance company. I had a flood in my house and Farmer’s responded immediately and took all actions to complete my claim within days. I was very happy with the communication and service they provided.

  6. I have only ever dealt with my agent and billing concerning my policy. Over the course of my first year with farmers, I had a number of questions concerning coverage and made several changes. Every phone call and question was answered with …

  7. To whom this may concern,
    My neighbor’s water heater died November 19th and all the water came down into my utility closet. Water was everywhere which caused damage to my heater, water …

  8. This company is amazing! I put them right up there among the big brand companies, like Farmers. Their service is great, I’ve never seen any complication with the claims department. Their underwriters are helpful, considerate, and really …

  9. I filed a wind damage claim the beginning of April because we have missing shingles and missing siding. This has yet to be resolved. Should be a very easy claim but this company is just trying to get out of paying a legitimate claim. I …

  10. No one ever gets back to you when you call. I need answers and need to have the work done on my house . It has been months. No one will call me back. It is a company that takes your money and doesn’t care when you need them. Still waiting on them.

  11. I have been using farmers for about 3 years now. After a hurricane i noticed a piece of my Stucco had been chipped off my peak of my home. Absolutely horrified when I placed my first claim. To think that my insurance company would be on my …

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