Very satisfied with the experience, couldn’t recommend more. They have all the best security equipments at the best price and the client service is perfect.
Sahira,
Thank you for your ingenuity and penchant for customer service! Generally, both seem to be seriously lacking these days. I look forward to receiving the parts …
I would like to thank Osmel Figueredo for his excellent support whenever I need it… I would like to thank you very much for your willingness to always want to help!!.
It is hard to find people to answer the phone in this business, but you can always count on this team to be there to have someone answer your questions or at least point you in the right direction. Great team thanks for everything!
With was an add-on sale to a previous purchase. It took Antonio less than a minute to find my contact information and everything was completed in less than 5 minutes. Excellent!
Could not receive technical help or refund. The lift master didn’t work out of the box. They didn’t help one bit. Called lift master. They did not help either. Terrible service.
A quick search, a quick call, and I have the part I need on the way. Justin was helpful and efficient. I’ll definitely be calling Fast Access again if I need them. Great customer service!
Please be aware of this company and there shipping procedures. We purchased a gate for $155 but we paid $237 to ship it. We did not check it the directly when the truck dropped it off. Once we did open it we found the scratches in the …
I made a purchase from this company, they were very responsive, client support was amazing. Thanks for such a great experience. I highly recommend this company.
It was very easily to place order. James the Salesperson was extremely helpful placing the order in insured it was processed at the same time. Very Cool. Thanks
Best customer service experience ever was provided by Sahira. Had an issue with a lift master product & she went above and beyond to make sure I was up and running in no time #kudos
This company surpassed my expectations of ordering gate systems for our property’s. Very helpful & knowledgeable as well as saving us alot in comparison to other companies.
The gate arms work great. They were easy to install and configure. The support from your sales team is just top notch. I will definitely give you a call for my next project.
Called in twice for a quote on a dual gate opener. Both times they said they would email a quote. Never happened, I call twice during working hours and left messages or call back, never happen! If this is the way they treat customers trying to buy the product, Lord knows what they do with customers who need service !
Having to replace my Liftmaster 412 primary movement arm for my gate (oddly bent by a severe microburst), I rang up Justin at Fast Access Security sales and he efficiently recorded my order. Then I talked to an equally friendly Betty …
I can’t be happier with my equipment, and the customer service I received from Justin Giron. He went above and beyond to help me. The ground loop detector that was available came with very little instruction which was confusing. He stepped …
Antonio is extremely helpful, he responds in a timely manner and is very knowledgeable of the products he deals with. Fast Access Security is across the nation from me but they have a great reputation with a product line that has served me well so i have confidence in their services!
Fast Access Security is one of the few companies that had my item in stock, and ready to ship out. Otherwise, I would’ve had to special order it. Thanks to Osmel for finding exactly what I needed. Checkout process was quick and easy too.
Osmel is superb…knows the products and their capabilities. He is patient with answering as many questions as you want to ask about the products. He is also flexible in accommodating your requests and his service time frame is as good as …
I purchased a lift master gate operator at a competitive price the equipment was delivered on time. I contacted customer service several times and they were outstanding and very helpful. I would highly recommend this company.
I have done business with Fast Access Security, and was very happy with service and customer attention that was given.
I always dealt with James Medina, who was such a patient gentleman, …
I have a very good buying experience from All Security Equipment. Thanks Osmel helping me to locate the SAAC 950N the ARTICULATED PUSH TO OPEN ARM. I had search this item but I found nothing, however Osmel helped me to locate the item and …
No problem buying material from them online, says it’s in stock and then get email stating it’s backordered one week. Only to find out you won’t get it for 4 weeks.. not good business when customers need their place secure
Excellent customer service. Fast, friendly, knowledgeable staff. They have made ordering products from them easy and hassle free. I would absolutely recommend this company and will always use them for any future purchases!
The client service team at All Security Equipment is the best. I had dozens of questions about the different options that would best suit our needs and they took the time to really listen and then explain the various solutions they could …
Purchased a liftmaster la500, mag lock and keypad from them. Great customer service and fast shipping. Very available via phone and email. The LA500 box was damaged and a few items were missing upon delivery. The employees were extremely …
I was actually surprised with the level of customer service. Very friendly on the phone. My ordered shipped and arrived much faster than I expected. There were some small items in back order which was communicated and very understandable in this environment. Overall very happy.
Spoke and dealt with Osmel (Oz). This man was a pleasure to deal with. I found this company after speaking with Viking directly. The rep from Viking could only tell me to read the manuals to figure out what I wanted. Then told me he …
I ordered an automatic gate opener, keypad, remote controls. The keypad I received was an off brand keypad which doesn’t work about half the time, it was misleading when I ordered it and I thought I was getting a Liftmaster key pad. If you …
Sold me the wrong gate latch after speaking to them on the phone. I needed a 24 volt and they sold me a 12 volt. Didn’t realize this until it was installed. sent an email asking if they could swap out just the latch so I wouldn’t need to …
Sales team is great to deal with.
Shipping team not so great. I ordered a gate opener and made sure everything wasn’t stock. I asked for a quick shipment and was told it would happen. It took a full Month for it to finally arrive at my door. I won’t order from here again.
Oz was really very helpful. He provided great alternatives and explained the merits of each. Once I decided on the gate opertaor the transaction was perfectly seamless. I highly recommend All Security
Ordered a liftmaster 400 auto gate opener from all security. Knew what they were talking about. Helped tremendously in the accessory dept. Amazingly some of the equipment was on back order😉, and they kept in touch w me every step of the …
Absolute sham! I ordered a Yale lock, model LIF-LMLEVPACK-OB, they sent model LM-YRL236-MQ1-OBP without the hub or sensor. They refused to exchange it for the correct one. They insisted they shipped the correct lock even after I sent a …
I am expecting that you guys will make this mix-up on your part correct by sending us credit for YOUR mix-up on the order. So far nobody is responding to the problem, it’s like you are expecting us to deal with it and to ‘eat’ the cost associated with your mistake.
So far I am impressed by the professionally and customer friendly handling of your Sales manager Oz Figueredo! I sure hope that the delivery process will be also a positive experience!
These guys deserve every bit of your business. Whatever your security needs are they will deliver the best equipment and installation. They are always on time and very professional. Also honest and knowledgeable. A++
They sent me an actuator that had this tag on it that says “to be removed and kept” when I pulled the screw out carefully to remove the tag as instructed, it ejected hydraulic fluid everywhere. After a full day and a half of looking for …
My gate actuator was down and James helped me order an actuator with a promotional deal in under 30 minutes. Impressed with his performance I ordered a second arm as back up. Very happy with the customer support.
P2
All security equipment is great! Phone rep was very knowledgeable and ordering was easy. Great company!
Excellent service
Best people, best equpment.
Knowledgable, patient and friendly.
Excellent customer service!
Excellent customer service
Knowledgeable salespeople and surprise-free service.
Great place to buy gate controls.
Knowledgeable, friendly service, timely shipping! Highly recommend!
very quick at providing estimates. They also have a wide range of products
Once they responded they corrected my order.
…great associates, great products, great customer service, prompt and efficient
Justin is knowledgeable and helpful and made it simple for me to buy.
DONT ORDER FROM THEM, THEY HAVE NOTHING IN STOCK
Very good to work with and knowledgeable about their products
The service was great. Justin was a big help in getting me the part I needed.
Very friendly, helpful and knowledgeable. Look forward to doing business again with this company.
Great place good service
I haven’t received my gate opener yet, should be the middle of May but Antonio Alfonso was very helpful, thank you Antonio.
Osmel was responsive and provided answers to questions and other help I needed in a timely manner
Great customer service with experienced sales people. Competitive pricing. JRA, Calif.
Sale advisor Osmel Figueredo was very knowledgeable and helpful to find the correct parts I was looking for.
Quick., attentive CS., Quick and fast shipping., will return with future needs next time. Going nowhere else. Cold Terminal of Laredo, Tx.
Very satisfied with the experience, couldn’t recommend more. They have all the best security equipments at the best price and the client service is perfect.
Great to deal with! Customer Service is always GREAT!!!! If I need any related product they will always be top of the list!!!!
Very easy and quick experience. They asked about what I needed and had it ready for me when I arrived. Very good service from these gentlemen.
Sahira,
Thank you for your ingenuity and penchant for customer service! Generally, both seem to be seriously lacking these days. I look forward to receiving the parts …
You can not get better customer service, than this. They warrantied a new arm that stopped working, with no questions asked. Thank you so much….
I would like to thank Osmel Figueredo for his excellent support whenever I need it… I would like to thank you very much for your willingness to always want to help!!.
It is hard to find people to answer the phone in this business, but you can always count on this team to be there to have someone answer your questions or at least point you in the right direction. Great team thanks for everything!
With was an add-on sale to a previous purchase. It took Antonio less than a minute to find my contact information and everything was completed in less than 5 minutes. Excellent!
Could not receive technical help or refund. The lift master didn’t work out of the box. They didn’t help one bit. Called lift master. They did not help either. Terrible service.
A quick search, a quick call, and I have the part I need on the way. Justin was helpful and efficient. I’ll definitely be calling Fast Access again if I need them. Great customer service!
Excellent Service. Fast response. I love it.!
Their customer service (James) was easy to contact and was very helpful in setting up a robust and affordable access system for our building.
Alex was very helpful on my order.
Please be aware of this company and there shipping procedures. We purchased a gate for $155 but we paid $237 to ship it. We did not check it the directly when the truck dropped it off. Once we did open it we found the scratches in the …
I made a purchase from this company, they were very responsive, client support was amazing. Thanks for such a great experience. I highly recommend this company.
It was very easily to place order. James the Salesperson was extremely helpful placing the order in insured it was processed at the same time. Very Cool. Thanks
Thanks James for saving my order and getting everything right. I thought it was lost. Anyone will be satisfied with your professional service.
Best customer service experience ever was provided by Sahira. Had an issue with a lift master product & she went above and beyond to make sure I was up and running in no time #kudos
This company surpassed my expectations of ordering gate systems for our property’s. Very helpful & knowledgeable as well as saving us alot in comparison to other companies.
The gate arms work great. They were easy to install and configure. The support from your sales team is just top notch. I will definitely give you a call for my next project.
Called in twice for a quote on a dual gate opener. Both times they said they would email a quote. Never happened, I call twice during working hours and left messages or call back, never happen! If this is the way they treat customers trying to buy the product, Lord knows what they do with customers who need service !
Having to replace my Liftmaster 412 primary movement arm for my gate (oddly bent by a severe microburst), I rang up Justin at Fast Access Security sales and he efficiently recorded my order. Then I talked to an equally friendly Betty …
My gate operator is working wonderfully!! And not to mention their sales rep. was really friendly and helpful. 10/10 recommend!
I can’t be happier with my equipment, and the customer service I received from Justin Giron. He went above and beyond to help me. The ground loop detector that was available came with very little instruction which was confusing. He stepped …
Antonio is extremely helpful, he responds in a timely manner and is very knowledgeable of the products he deals with. Fast Access Security is across the nation from me but they have a great reputation with a product line that has served me well so i have confidence in their services!
Fast Access Security is one of the few companies that had my item in stock, and ready to ship out. Otherwise, I would’ve had to special order it. Thanks to Osmel for finding exactly what I needed. Checkout process was quick and easy too.
Osmel is superb…knows the products and their capabilities. He is patient with answering as many questions as you want to ask about the products. He is also flexible in accommodating your requests and his service time frame is as good as …
I purchased a lift master gate operator at a competitive price the equipment was delivered on time. I contacted customer service several times and they were outstanding and very helpful. I would highly recommend this company.
I have done business with Fast Access Security, and was very happy with service and customer attention that was given.
I always dealt with James Medina, who was such a patient gentleman, …
I have a very good buying experience from All Security Equipment. Thanks Osmel helping me to locate the SAAC 950N the ARTICULATED PUSH TO OPEN ARM. I had search this item but I found nothing, however Osmel helped me to locate the item and …
No problem buying material from them online, says it’s in stock and then get email stating it’s backordered one week. Only to find out you won’t get it for 4 weeks.. not good business when customers need their place secure
Excellent customer service. Fast, friendly, knowledgeable staff. They have made ordering products from them easy and hassle free. I would absolutely recommend this company and will always use them for any future purchases!
The client service team at All Security Equipment is the best. I had dozens of questions about the different options that would best suit our needs and they took the time to really listen and then explain the various solutions they could …
Purchased a liftmaster la500, mag lock and keypad from them. Great customer service and fast shipping. Very available via phone and email. The LA500 box was damaged and a few items were missing upon delivery. The employees were extremely …
I was actually surprised with the level of customer service. Very friendly on the phone. My ordered shipped and arrived much faster than I expected. There were some small items in back order which was communicated and very understandable in this environment. Overall very happy.
Becareful placing order with them. They will not ship your order and will send you tracking label which won’t move.
AWESOME CUSTOMER SUPPORT. QUICKEST AND MOST EFFECIENT. PLEASE MORE BRANDS TAKE NOTES. GREAT GREAT GREAT.
Spoke and dealt with Osmel (Oz). This man was a pleasure to deal with. I found this company after speaking with Viking directly. The rep from Viking could only tell me to read the manuals to figure out what I wanted. Then told me he …
Jamie in Sales is very knowledgeable and extremely helpful- I appreciate his expertise – it makes me look good at my job!
Thanks again!
I ordered an automatic gate opener, keypad, remote controls. The keypad I received was an off brand keypad which doesn’t work about half the time, it was misleading when I ordered it and I thought I was getting a Liftmaster key pad. If you …
Sold me the wrong gate latch after speaking to them on the phone. I needed a 24 volt and they sold me a 12 volt. Didn’t realize this until it was installed. sent an email asking if they could swap out just the latch so I wouldn’t need to …
Sales team is great to deal with.
Shipping team not so great. I ordered a gate opener and made sure everything wasn’t stock. I asked for a quick shipment and was told it would happen. It took a full Month for it to finally arrive at my door. I won’t order from here again.
Oz was really very helpful. He provided great alternatives and explained the merits of each. Once I decided on the gate opertaor the transaction was perfectly seamless. I highly recommend All Security
Ordered a liftmaster 400 auto gate opener from all security. Knew what they were talking about. Helped tremendously in the accessory dept. Amazingly some of the equipment was on back order😉, and they kept in touch w me every step of the …
Absolute sham! I ordered a Yale lock, model LIF-LMLEVPACK-OB, they sent model LM-YRL236-MQ1-OBP without the hub or sensor. They refused to exchange it for the correct one. They insisted they shipped the correct lock even after I sent a …
I am expecting that you guys will make this mix-up on your part correct by sending us credit for YOUR mix-up on the order. So far nobody is responding to the problem, it’s like you are expecting us to deal with it and to ‘eat’ the cost associated with your mistake.
So far I am impressed by the professionally and customer friendly handling of your Sales manager Oz Figueredo! I sure hope that the delivery process will be also a positive experience!
These guys deserve every bit of your business. Whatever your security needs are they will deliver the best equipment and installation. They are always on time and very professional. Also honest and knowledgeable. A++
They sent me an actuator that had this tag on it that says “to be removed and kept” when I pulled the screw out carefully to remove the tag as instructed, it ejected hydraulic fluid everywhere. After a full day and a half of looking for …
My gate actuator was down and James helped me order an actuator with a promotional deal in under 30 minutes. Impressed with his performance I ordered a second arm as back up. Very happy with the customer support.