Had a lot of errands to run and getting money out of the bank was one of them but the bank was on the other side of town so of course that was the last thing to do for the day. When I arrived to the bank at 3:55 everyone of the bank staff …
Absolutely the wrost place to call for service nobody is available nobody ever answer. I’ve been trying to get someone to pick up for the last two days! Still no answer
Worst customer service from any credit union!! They never answer phone, 30 to 40 min wait times then you get some call center who cant access anything!! This place had gone to complete s h i t!! Sad
I really wanted to create an checking account at this place when I worked at federal express for an short period of time but it never manifested to get to that point because I had an jealous manager that treated my co-workers better than …
Closed out Credit card account during pandemic for being past due 2 months, but wouldn’t provide any debt relief assistance…….now taking $50/month from my account which is more than the monthly credit card balance due every month……SMH
The ATM is Never available for deposits after hours. I have tried on several occasions on the weekend and evening weekday hours to make deposits but the ATM is “temporarily unavailable”. I am inconvenienced to drive across town out of my way to complete my transaction. Something should be done.
My money have gotten stuck in thr atm. They gave me a debit card but changed the pin to it after 2 days. They lock my account after I make 2 of the sane purchases. Just an awful bank.
Awesome Credit Union! If you research this credit union they are affiliated with many other CU. And your ATM and banking needs are care FREE! Let that sink in.
I was told when getting a secured visa they wouldn’t run a credit check, second time they lied to me very disappointed in this credit union. I just got a call from the loan department apologizing for being told they wouldn’t run a credit check. It was a little consolation.
Idk how i feel yet, only decided to give them a chance bc my mom(fedex retiree) talked me into it, but personally don’t like banks. I been awesome without em. I know they’ve gave me a hard time just depositing my check without my mom with …
Been wanting to check out the benefits of joining the credit for a while now, since I usually work long hours I haven’t been able to get here before 6pm. Today I was lucky enough to get off a little earlier than usual and thought I’d come …
Worst customer service, from reps to supervisors. Literally can’t help with anything! always says they will mail something (which I been waiting OVER A YEAR to receive) and says how they can’t do anything bc they don’t have access. HOW ARE …
Couldn’t be more terrible as far as customer service. I applied for a loan and my loan officer never returned my call after I called back. I’m better off going to my local credit union. You probably are as well.
You have to pay 10.00 and have 100 on hold if you have prior checking account issues even if its not your fault and when you fix it they allow you to get a regular account. But all ther money you give them for all that time should be put in an escrow account and you given the savings amount.
FECCA has always been accurate and protective of my accounts. The officers and all employees there are knowledgeable and helpful. I have been and will always be their client.
They cancelled my card and so I went up there and waited in a long line took like 25min and finally got to the front they were nice and the gave me another card and I left and tried to use it and it declined so I had to go back up there and …
I always end up having to drive down there because it is impossible to get someone on the phone. Have loans there and the credit union is charging to much for weekly fees so my payment is not covering enough principal. I do not recommend this credit union
If you send someone a replacement card it would be nice send them the pin as well. I called to activate my replacement card and was told it was already activated. I went to use it a gas station only to be told that my pin was wrong when …
I purchased my vehicle through these guys. Very satisfied.
I finally paid it off and it was truly an easy process.
I also have automatic withdrawal from my FedEx paychecks and get it deposited …
I have been with this bank for 4 years now and I have not had any problems until now. For some reason it keep taking payments for a loan that I have already paid off months ago have not heard anything back for a solution to fix this situation hopefully they fix it soon.
Unlike most banks, FECA looks at “banking” differently. They’re not out to hoard your money or collect fees. Their business model is to provide financing solutions for their members. Since they only serve FedEx employees, they understand …
My debit was shut down due to fraud on 12/31/21. They told me a replacement would come in 7-10 business days which is understandable. Today is 1/20/22 and still no debit card. Call center is no help. They keep insisting that it was shipped on 1/11/22. It’s been almost one month and no sight of a debit card.
Had a lot of errands to run and getting money out of the bank was one of them but the bank was on the other side of town so of course that was the last thing to do for the day. When I arrived to the bank at 3:55 everyone of the bank staff …
Great Customer Service
Nice customer service.
They are very helpful
Fast and great assistance
Their service is very GREAT
Employees are slow, people get skipped.
Fast and friendly service.
Very consistent on Nonconnah RUDE every time
FedEX credit union the best
Very friendly and helpful staff!
They wouldn’t let me get a loan with $600 in my checkings
I got my card but it won’t work anywhere but the FECA atm.
Great place to bank with
Great company better than the fedex warehouse lol
Professional and customer service friendly
This is very crazy lines are very long and they act like they don’t have a care in the world for the people that bank with fedex credit union ….
Need better people handling the call centers and better security
True hometown feel with excellent service! CEO makes great effort to be involved in everything she can.
Absolutely the wrost place to call for service nobody is available nobody ever answer. I’ve been trying to get someone to pick up for the last two days! Still no answer
Loving the new app update. It’s the moment we’ve all be waiting for!!! Thanks FECCA
Worst customer service from any credit union!! They never answer phone, 30 to 40 min wait times then you get some call center who cant access anything!! This place had gone to complete s h i t!! Sad
I’ve been banking with them for 6 years now and all of my issues are handled professionally! Always satisfied!
I really wanted to create an checking account at this place when I worked at federal express for an short period of time but it never manifested to get to that point because I had an jealous manager that treated my co-workers better than …
Closed out Credit card account during pandemic for being past due 2 months, but wouldn’t provide any debt relief assistance…….now taking $50/month from my account which is more than the monthly credit card balance due every month……SMH
The ATM is Never available for deposits after hours. I have tried on several occasions on the weekend and evening weekday hours to make deposits but the ATM is “temporarily unavailable”. I am inconvenienced to drive across town out of my way to complete my transaction. Something should be done.
My money have gotten stuck in thr atm. They gave me a debit card but changed the pin to it after 2 days. They lock my account after I make 2 of the sane purchases. Just an awful bank.
Awesome Credit Union! If you research this credit union they are affiliated with many other CU. And your ATM and banking needs are care FREE! Let that sink in.
I was told when getting a secured visa they wouldn’t run a credit check, second time they lied to me very disappointed in this credit union. I just got a call from the loan department apologizing for being told they wouldn’t run a credit check. It was a little consolation.
Idk how i feel yet, only decided to give them a chance bc my mom(fedex retiree) talked me into it, but personally don’t like banks. I been awesome without em. I know they’ve gave me a hard time just depositing my check without my mom with …
Been wanting to check out the benefits of joining the credit for a while now, since I usually work long hours I haven’t been able to get here before 6pm. Today I was lucky enough to get off a little earlier than usual and thought I’d come …
Worst customer service, from reps to supervisors. Literally can’t help with anything! always says they will mail something (which I been waiting OVER A YEAR to receive) and says how they can’t do anything bc they don’t have access. HOW ARE …
Couldn’t be more terrible as far as customer service. I applied for a loan and my loan officer never returned my call after I called back. I’m better off going to my local credit union. You probably are as well.
You have to pay 10.00 and have 100 on hold if you have prior checking account issues even if its not your fault and when you fix it they allow you to get a regular account. But all ther money you give them for all that time should be put in an escrow account and you given the savings amount.
FECCA has always been accurate and protective of my accounts. The officers and all employees there are knowledgeable and helpful. I have been and will always be their client.
They cancelled my card and so I went up there and waited in a long line took like 25min and finally got to the front they were nice and the gave me another card and I left and tried to use it and it declined so I had to go back up there and …
I always end up having to drive down there because it is impossible to get someone on the phone. Have loans there and the credit union is charging to much for weekly fees so my payment is not covering enough principal. I do not recommend this credit union
If you send someone a replacement card it would be nice send them the pin as well. I called to activate my replacement card and was told it was already activated. I went to use it a gas station only to be told that my pin was wrong when …
I purchased my vehicle through these guys. Very satisfied.
I finally paid it off and it was truly an easy process.
I also have automatic withdrawal from my FedEx paychecks and get it deposited …
I have been with this bank for 4 years now and I have not had any problems until now. For some reason it keep taking payments for a loan that I have already paid off months ago have not heard anything back for a solution to fix this situation hopefully they fix it soon.
Unlike most banks, FECA looks at “banking” differently. They’re not out to hoard your money or collect fees. Their business model is to provide financing solutions for their members. Since they only serve FedEx employees, they understand …
My debit was shut down due to fraud on 12/31/21. They told me a replacement would come in 7-10 business days which is understandable. Today is 1/20/22 and still no debit card. Call center is no help. They keep insisting that it was shipped on 1/11/22. It’s been almost one month and no sight of a debit card.
No problems at all with this credit union…been with them for years and will remain.