What stands between you and a baby? Our life’s work is dedicated to discovering the reasons and removing the obstacles that prevent conception. See more
I definitely agree with the first review I could never get a receipt and paid for services in cash and more then 3 times we were billed later on for things we already paid for had to straighten them situations out because every appointment …
They don’t take insurance, and they won’t provide receipts so we can try to get reimbursed by our insurance. No customer service. This is our 2nd round of IVF with this group, and the service just keeps getting worse. They should be ashamed of how they treat patients.
Very good customer service from the time you enter the facility to the end of your procedure. They make sure that you are satisfied and comfortable during your procedure.
Horrendous customer support. Don’t respond to emails, phone calls, voicemails. Randomly increased charges recently without any advance notification that this was going to occur. Cannot wait to be done with this company.
Update: I spoke to a regional manager who listened to my concerns and compensated me for my time. …
They secretly Nickel and dime you for charges that aren’t disclosed
I definitely agree with the first review I could never get a receipt and paid for services in cash and more then 3 times we were billed later on for things we already paid for had to straighten them situations out because every appointment …
They don’t take insurance, and they won’t provide receipts so we can try to get reimbursed by our insurance. No customer service. This is our 2nd round of IVF with this group, and the service just keeps getting worse. They should be ashamed of how they treat patients.
Very good customer service from the time you enter the facility to the end of your procedure. They make sure that you are satisfied and comfortable during your procedure.
Horrendous customer support. Don’t respond to emails, phone calls, voicemails. Randomly increased charges recently without any advance notification that this was going to occur. Cannot wait to be done with this company.
Update: they agreed to honor the guarantee and replace the eggs. Will update again with results. …