Fichtner Services

Roofing, Fichtner Home Exteriors

Our company is led by Tom Fichtner who has built a team of experts in all areas of our business – complete exterior renovation. Together, they have built a reputation as being one of the best contractors in Maryland with quick response, quality craftsmanship, reasonable pricing and steadfast respect for homeowners and their homes. Our spotless reputation is backed by hundreds of satisfied customers. We’re proud that 75% of our business is from repeat customers and referrals – a true testament to our customers’ satisfaction.

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Fichtner Services Reviews ( 172 )

  1. I was extremely impressed with the customer service and communications throughout the entire process. I would recommend Fichtner Services to anyone interested in roofing and gutters!

  2. I am very satisfied with the quality work done by Fichtner Services. They are very quick to fix any issues with scheduling and very understanding. Highly recommend

  3. FICHTNER did a very professional job of repairing the flashing around my chimney and shingles on top a of a steep – pitched roof. I would RECOMMEND them again.

  4. The Fichtner crew was professional, prompt and worked hard every day on the job site. We couldn’t be happier with the results and hope to use Fichtner again in the future.

  5. Knowledgeable, hard working team, quality installation. The only item that I wish was communicated to me before starting was them describing changes to the roof flashing before signing the contract.

  6. The work was done for a competitive price within the original estimated timeframe. Quality seems good so far. The teams tried to minimize mess. The one thing that I feel could have been better was communication for project scheduling

  7. Very happy with the gutter replacement work. High quality and done professionally, considering they had to work in a difficult location with little room. Good communication about project timing.

  8. Always a pleasure to deal with Fichtner. Willing to go the extra mile to help us some money too and make recommendations on how to best take care of construction issues.

  9. Basement window replacement: the entire process was professional from start to finish. The estimator clearly explained my options, the work was done in one day with attention to detail, & the site was left clean

  10. I really appreciated the quality of work . I also was very thankful they pointed out some things that legitimately needed to be fixed nit just them grabbing unnecessary work . I would happily use them again. Actually I need to csll Tommarow about something else!

  11. Great experience with Fichtner Services from beginning to end. Competitive pricing, excellent customer services, superb product (oversized gutters etc) and top notch installation. Highly recommend!!

  12. I can’t say enough good things about Fichtner services…these guys are true pros and stand behind their work. The supervisor who came to my house, Nolan, was prompt, professional and went above and beyond to get the job done right. I couldn’t be happier!!!

  13. They were very professional at all times and provided a great service. They didn’t try to oversell me and listened to what I wanted and delivered. I felt their pricing was very affordable. After the work was completed, they didn’t hesitate …

  14. They did everything exactly the way they said they would. On time, cleanup was great. They did a fantastic job. Highly recommend this company for your home improvements. Great prices too!

  15. Fichtner Services is fantastic. After suffering a roof leak, they provided a quote immediately and had the leak repaired within three days. Would Definitely recommend!

  16. They are amazing. Showed up on time and explained everything. Had my roof repaired in an hour and give me a whole bunch of great tips for prevention of problems and maintenance. I would go no where else for future work!

  17. Professional Job well done. Fixed my roof problems. My main problem was my plumbing and gas vent seals were leaking. I had gone up on the roof to take a look but decided the incline was too risky to try and do it myself. The team that …

  18. The Fichtner team replaced our roof before other companies responded to schedule estimates. Excellent job and very pleasant to work with. Thank you so much!

  19. Wilson and Samuel were wonderful! They were so dear and kind and worked very hard. It’s a good thing these days when you can have such wonderful people around you working so hard and honorably. Thank you Fichtner Services! Wonderfully done!

  20. The entire process from the estimate to the follow up with the project manager was so quick and easy. It didn’t feel like we were sold short on the service or product and everyone we met throughout the project was genuinely dedicated to the job being done correctly.

  21. I have been using this company for eight years, they are the original installers of my gutters and have been the ones to maintain them all of these years. The company is very professional, always on time, and I never have to worry whether or not the job will be done correctly. Highly recommend this company.

  22. From the very start to the finish, the repairmen and representatives were professional and courteous. They laid out communication expectations from the beginning. The workmanship was fantastic–great job. I will definitely use them again.

  23. Looks great. A friend highly recommended Fichtner Services for our new roof and siding. The quote was competitive, the job was completed quickly and professionally. I would recommend this service to others.

  24. Polite and respectful staff. Used Fichtner to remove and replace gutters which was professionaly done. Provided a detail quote and estimate of completion which was on time without any disruptions to us. They also called and follow up after …

  25. I received a call from a Fichtner employee., Shawn I believe, telling me he was on his way to my home. Then he told me that, by the way Fichtner does not install storm doors unless it is part of a larger project such as siding the house. …

  26. Replaced our roof in November, great process throughout and very professional. The team and superintendent were on time and did an excellent job with the install.

  27. The crew showed up on time and worked all day to finish the job before the rain came. Everyone was so kind and polite and the end product is a beautiful roof that doesnt leak anymore! They crew cleaned up everything and it looks great. Great job!

  28. Fichtner Services installed a new patio door set leading out to my townhouse deck. The project involved removing the existing door and rebuilding an exterior wall below the deck which had suffered extensive water damage over the years, …

  29. The guys that did the work were very acceptable to questions I asked. They did good work and called my attention to several things. The cost was exactly the same as what I was quoted, even though it took them longer to do the work than they expected. All conversations were straight forward, which I really appreciated.

  30. The work included siding a 12x 20 shred in 5” Dutch lap vinyl with wrapping of soffits and installation of two eve vents The project went well and the shed looks great all windows edges gaps were caught with color matching product The …

  31. I would recommend this company to anyone who is replacing their siding, windows, or roof. They did everything they promised, and they are smoke-free. So no littering the property with cigarette butts, no constant smoke breaks, they worked …

  32. fast, detailed, and professional service at a reasonable price

    Update October 2016 Used them again and same great experience. The job was done quickly and correctly. Will continue using them for all my roofing and siding needs for the future

  33. First time customer based on a referral from my neighbor. It was an great experience! I will definitely be recommending them and using them again if/when I need other home improvement work done.

  34. Highly recommend this company. Quick, professional and the guys out in the field are very thorough. Found additional items that needed to be addressed once gutter replacement started, communicated immediately and took care of it. Not to mention it rained that evening and was nice not to see water pouring off my roof! 5 Stars!

  35. They replaced my roof in November of 2016. Now, 1.5 years later, I’ve had zero problems. We had a nasty windstorm that came through and ripped shingles off many of my neighbors’ roofs, but my roof still looks like new and didn’t suffer any damage! Great company and great work!

  36. Fichtner Services was a pleasure to deal with for the replacement of our roof. From the initial call to the office, to the salesperson, to the crew, and finally to the follow up – they exceeded at customer service. …

  37. Excellent company to work with! Fair estimate and friendly, efficient work crew and supervisor. They were here by 0800 and had everything cleaned up by 1400. The new roof looks great! Definitely will give them any of my future business.

  38. I recently had my roof replaced and gutter work done. I am thoroughly satisfied with the work done by Fichtner Services. They are completely reliable and do a quality job. I would highly recommend tham to anyone needing any roofing or siding work done.

  39. This is the second time we have used them. The first was for gutter guards. This time we needed some rotted wood replaced on the eves of our house. Shane gave us a price which was very fair then they came and did the job quickly. Both times …

  40. Fichtner did a great job helping me through the insurance process, picking the matching roof, and then getting it installed. I appreciated their expertise. There ZERO up selling, and everyone was professional, prompt and cleaned up.

  41. We went back to Fichtner for at least the 4th time over the last 7 years, most recently for a full house gutter installation. They do what they say the will do, provide accurate and timely estimates, and are efficient to work with from …

  42. I had a gutter that was sagging and rain was running between the shingles and the gutter, and had pulled the soffit out. I researched companies online, got a quote from Fichtner, and decided to go with them. Their estimate was very …

  43. Fichtner Services replaced the siding on my house. It was a 3.5 day job. Only on day 1 was a supervisor present. The workers did not have good English, making communication difficult. My husband had to make many calls to a supervisor who …

  44. From start to finish, Fichtner Services were great. They are professional, organized, responsive and do great work. They did siding work for us. We will not hesitate to contact Fichtner again for any outside services.

  45. Great work, roof looks good. Only complaint is that they scratched up my railing on the second deck with their ladders. Price was competitive. The Rep on site was very helpful (Jan).

  46. Very clear communication and easy scheduling. All of our questions and requests were addressed promptly, and our new roof was installed on the scheduled day. Material delivery crew was able to easily manage a tight space because of the …

  47. I hired them to fix leaks that were come through my interior walls.
    When they were done I still had as many leaks as I originally had and they refused to come back to do anything further

  48. We hired Fichtner Services after receiving multiple quotes from other companies in the area, and we are glad we did. Fichter Services was very timely in arriving to give us a quote and also after hiring them, they showed bright and early as …

  49. I’ve used Fichtner Services for several projects including new windows, a new roof, and gutter covers. Each time, they have been easy to deal with, on time for estimates and work, competitively priced, and they left no mess behind. I recommend them highly.

  50. Begining with Steve F. arriving on time for initial inspection/ estimate, untill completion of project w/ Tony & his team, I would & have recomended Fichtner to my friends/ niehbors. Thank you to Ray, who came out to check work progress & address any concerns we had. A+ to all at Fichtner.

  51. Our experience was simply 5-stars. From start to finish, the entire team worked hard to make sure we got the correct product for our needs, that it was installed professionally and at our schedule that we were satisfied with the results. …

  52. Had a leaking 2nd story window that was dripping water into the room below. Turns out that because the window was not first installed properly, it had rotted out and had created the problem. Fichtner was the only company that diagnosed the …

  53. Great company! They replaced our entire roof. From start to finish very efficient and great communication. Everything was done in roughly 10 hours and the foreman made sure we knew exactly what was happening. Cleanup was great, we …

  54. We have worked with Fitchner Services over the years and are ALWAYS happy with the work done on our home. The quality of work is excellent and their employees take the time to explain everything before any work begins, but most importantly they always stand behind all work done. We never call anyone else!

  55. I was afraid I needed a new roof on my old house, but Fichtner was able to perform repairs and maintenance at a good price. We also got a quote on that new roof and were pleasantly surprised at how affordable that will be (when the time comes!) Great service and quality work, too.

  56. My entire experience with this company was very professional. A quote was given within a week of first phone call and my roof was fixed within 2 weeks. On time and courteous! I will definitely be using them again for any roof work.

  57. A note of thanks for the recent re-reroofing experience at our home by the Fichtner Services team. I have been in customer service related work for over 35 years so I have pretty high standards and, without hesitation, I was very impressed …

  58. My experience with Fichtner Services was top notch from the timely quote to the completion of the job. Gutters and gutter guards were installed promptly and all debris cleaned up upon the work being completed. I would give them the highest recommendation.

  59. I was impressed with Scott and Christine from the very beginning. They answered my phone calls immediately and answered all questions I had.
    The day the team showed up, the supervisor, Ray introduced himself to me and …

  60. Fichtner Services not only did an outstanding job of removing two layers of shingles and replacing them with new. They also cut tree limbs that were overhanging the roof, removed old satellite dishes and antenna, getting rid of all the …

  61. We recently hired Fichtner Services to bring our insulation up to standard in the attic. The first thing I noticed was the preparation that the tech (Carl) did prior to starting the job. He covered every inch of the areas he would be …

  62. Fichtner Services has done roof and gutter work on two houses for me. They provide excellent and timely response for appraisals, very reasonable prices for the multiple options they provide for work to be done and provide a contract that is …

  63. They did our roof that was quite complicated and also put in two skylight windows. Terrific job and good price. Fichtner worked through the issues during the job and found a quick solution to them. Very satisfied and would recommend them.

  64. Working with the folks at Fichtner was a pleasant surprise. Unfortunately, our need for a new roof surfaced during a rainy period when lots of leaks surfaced in a upstairs bedroom When I called, I had someone at my home that day. Steve, …

  65. Very impressed with the new roof that Fichtner Services installed. They were on time (early actually), polite, and respectful of my property. I would definitely recommend them to anyone looking for a new roof.

  66. We had water coming through to an upstairs bathroom. Fichtner came out to inspect the problem, which I assumed would be the skylight near the leak. The gentleman went into the attic where he discovered a potential culprit; a possible water …

  67. Just had my roof replaced by Fichtner and it looks great! Very responsive communication with all staffs involved in the projects and great efficiency with onsite team members. I will continue to use Fichtner for my future home improvement projects.

  68. Due to a faulty roof design on our sun room, we experienced many problems with leaks during heavy rains. Fichtner Services did an excellent job in replacing the roof with quality workmanship. Several days after the installation, we …

  69. This is now the fourth time we’ve used Fichtner Services and continued to be pleased. They are a pleasure to work with, do a great job of communicating wiht you, and do excellent work. This time we had them replace our roof. They arrived …

  70. Fichtner Services recently did some restorative work on my slate roof (not an easy task). From estimate to actually performing the scope of work, they were communicative, honest , and respectful of our home. I will certainly plan to call Fichtner again should we need work or service on our roof!

  71. Tom the owner came out and did our estimate. He was very thorough and explained all of our options to us. He got on the roof and measured (out of 6 estimates we got, he was one of two who actually did this- others rely on a software that …

  72. We had to replace two skylights in our family room and contacted several companies. We decided on Fichtner Services based on the recommendation of a contractor we have used many times for other types of renovation. Their quote was …

  73. Second time we hired Fichtner Services. This time they installed shingles, gutters, fascia and soffit for us. The sales persons Kevin and Steve were very professional. They showed up on time and explained all the details about the jobs and …

  74. Fichtner Services replaced a sliding glass door and also replaced window trim completed by another company after replacing windows. Fichtner was very professional in the work that was completed and wanted to ensure that we were pleased …

  75. A stellar experience from beginning to end! Everyone I dealt with at Fichtner, from estimator to office staff to supervisor and crew, was friendly, professional, a clear communicator, and responsive to my numerous questions. They put on a …

  76. Outstanding job from beginning to end on my roof installation. The crew was punctual, professional and did an amazing job cleaning up when it was over. I would not hesitate to call for my next service.

  77. Fichtner was both professional and a pleasure to do business with. They showed up on time, did the work in the time they estimated it would take, returned promptly to take care of a few leftover matters, and was easy to contact and deal with. Their pricing was fair and the work extremely good. Altogether an excellent experience.

  78. Can’t say enough about this company, the entire experience from estimate to completion was professional and high quality. You are in good hands if you hire Fichtner Services and can trust that they will take care of your job with integrity. If you like to hire locally owned businesses, this one is a win-win!

  79. A great job … we are very happy with our new roof and siding. While pricier, it is worth it to not have any problems and have a very responsive contractor. Did and redid and redid the mailbox and house numbers 3 times with no fuss.

  80. 7/23/19: Editing my review only one day after my original one as this company went above and beyond to address my concerns. The owner called me after viewing my review, he apologized and spent quite a good amount of time explaining the …

  81. Fichtner Services replaced our roof. We were pleased with every step of the process. The crew showed up before I left for work and finished minutes before I returned home. Very happy with the quick, one day time frame. Price quoted was price paid. Would recommend Fichtner Services for your home improvement needs!
    The Sippls

  82. I am very happy with the work that I got done through Fichtner Services. I had my siding and windows replaced and they did an excellent job. From quoting the job all the way through to the finished project they were extremely professional and communicative. I will be using them again in the future.

  83. The team at Fichtner does an amazing job. I own a local solar installation company in Maryland and Fichtner is our go to company for roofs. They have honest and fair pricing, quick turn around times, and crews are professional and clean. Every time we recommend a customer to them they have had nothing but good things to say.

  84. Fichtner Services installed a new roof and some new gutters on our house recently. I was very satisfied with the overall experience, quality, and cost. I especially appreciated that when the sales representative came to inspect my roof he …

  85. Fichtner Services is great! The roofing and siding work done on my house was excellent and has held up very well over the years. I’ve recommended Fichtner to two of my friends – one has had work completed and was pleased. The other is in …

  86. Fichtner Services was great to work with. From the initial quote inspection on my roof to completion, they were very communicative and took the time to answer and all questions. The day of service, all people on the job site were polite …

  87. I recently had my roof and gutters replaced by Fichtner Services, Inc. They were extremely professional and did quality work from start to finish. From the initial negotiations, to the final clean up, it went smooth and problem free. Their …

  88. Fichtner provided great service for our roof replacement. The staff was organized and very attentive and we appreciated that they did not try to market or sell us on any products, rather explained what our options were and provided …

  89. We received quotes from several other roofing companies and Fichtner came in well under the rest. The customer service was outstanding. Scheduling was easy. Installation was done professionally and neatly with no inconvenience to our …

  90. What can I say ? We have been using this firm for all our roofing needs for several decades and they still maintain their very high standards of professionalism, workmanship, warranty, accountability, communication and follow thru. In a …

  91. Very pleased with the final product. The crew was VERY professional, polite, and knowledgeable. They explained, in detail, any questions I had during the installation. …

  92. I couldn’t be happier with the new roof the Fichtner Services provided for my property in Davidsonville, Md. They were able to finish the job in less than 2 days with minimal disruption to the occupants of the house and were extremely neat. …

  93. Fichtner was a pleasure to work with………..I had them replace my roof after initially calling them for leaks. The estimator came on time, was well informed and experienced, and wasn’t pushy. He fixed the leaks on the spot quickly and …

  94. I have now used Fichtner Services twice. First for my roof replacement and now for an entryway door replacement. Fichtner is communicative, competitive and has quality work.

  95. The people of Fichtner Services were terrific. they showed up on time and took all of 7 hours to complete their job. They completely removed all old shingles and were extremely careful to ensure no nails or debris were left anywhere around …

  96. After receiving 4 quotes, we decided to go with Fichner to install our new roof. I found them to be very honest, professional and easy to work with. Our roof looks great and I would highly recommend them to anyone who needs roof services.

  97. Fichtner installed a new roof on our house and they did a great job! We were very happy with the service and the final product. During the installation one of the workers slipped and stepped through the ceiling. Not only did they have …

  98. The work done by the Fichtner team was first rate and it also included full siding. The materials used were excellent. What distinguishes Fichtner is the oversight and follow-up. Our home was visited by the owner Tom Fichtner and numerous time by the supervisor Nolan Reed.

  99. Awesome company – Mike Bafford came out to give me an estimate, got a ladder and actually walked up the roof to inspect and measure it (not just a drone flyby like the competition), he found a loose shingle and fixed it for me on the spot. …

  100. Fichnter Home Exteriors was OUTSTANDING…Workers arrived on time, promptly went to work and except for the lunch break, the team worked removing old roof and installing a new one, which they inished and were gone by 5:30…..Job was done …

  101. We’ve had Fichtner Services come out to our home twice for basic roof maintenance and gutter cleaning. They send an estimate out within 24 hours of calling and I think their pricing is fair. We have a builder grade roof, so really not the …

  102. Recently, we contracted with Fichtner Services to install a new roof, gutters and downspouts on our townhouse. We were very pleased with the finished product and believe the workmanship will add value to our home. The crews were …

  103. The Fichtner team work with us to add a 11′ x 6′ front porch to our house. The entire team was knowledgeable, responsive, and willing to work with us at every step of the way. We had them install a copper standing seam roof to match a bay …

  104. Came highly recommended and they did not disappoint. All interactions were timely, highly professional and very informative. All materials were delivered on schedule. The on-site supervisor, Jan, kept me informed of all aspects of the …

  105. Absolutely fantastic in all regards! We interviewed and received 4 quotes from different contractors for our roof and gutter replacement. Fichtner came in lower than any other, gave a more detailed plan of what exactly, and why, they would …

  106. I competitively bid my roof replacement project using GAF Timberline architectural materials for comparability. Fichtner’s quote by Kevin was delivered fast and was the only firm to actually climb onto and examine the roof before quoting, …

  107. Highly recommend this company. Got a very competitive quote for my roof, and I really appreciate they were able to quote me for a partial repair to fix the leaks i had (even though I went with the full repair). A lot of other companies …

  108. Fichtner Services diagnosed and repaired a roof flashing issue and a chimney cap problem that multiple roofing contractors had failed to permanently address for quite a few years. Their workers were efficient, professional and extremely …

  109. The project included painting the door trim and extensive detailed carpentry work on the door surround. The completed work was neat, and was exactly what I requested. Their attention to detail was obvious. In addition to being talented, …

  110. In June 2021, Fichtner Services installed James Hardie cement siding on our chimney because solar distortion wrinkled the vinyl siding. Working with Fichtner Services was very easy. Their crew arrived on the day scheduled, was …

  111. I requested an online estimate on a Sunday to remove a Vinyl sided chimney and repair the whole that was left. First thing Monday morning I was contacted and set up appointment for the next day. Steve came to my house and gave a very …

  112. Excellent customer service. All responses were prompt and professional. Full gutter and downspout replacement was done quickly and professionally. After the work was done the supervisor walked me through the changes and made sure I was pleased with the results. Would highly recommend Fichtner for any future contracts.

  113. Called them to get my shed roof replaced. They did excellent work for a good price, crew was on time and supportive of inspecting the final result, when I spotted a gap they had it fixed within ten minutes. Excellent work, would call again.

  114. Fichtner Services was one of the many companies we contacted about getting a new roof. They were quick to respond back when we requested a quote. The price was the best we had found. They started the job within 2 weeks of us signing the …

  115. Had Fichtner replace my roof. A great experience from start to finish. The crew that did the actual work on my roof were terrific. Over 40 square of shingles, finished in one day. Took exceptional care of my property and landscape. I would highly recommend them to all.

  116. First time using Fichtner Services, and will definitely use again! Office staff was attentive and kept us aware of updates. Installers of both roof and gutters were professional and courteous. A+ for communication on all levels. Extra …

  117. From estimate to completion, top notch service from all involved. Steve’s estimate was fair/reasonable pricing which proved to be on target, and any additional costs from issues that arose relayed real-time for authorization. Crew …

  118. We had a very challenging situation where several custom windows needed replacement. Fichtner knew exactly what to do (other contractors did not), had Marvin windows made, and installed them. Not fast or inexpensive, but they kept up apprised throughout and did a beautiful job.

  119. Fichtner Services was recommended to me earlier this year, by a tough customer who cuts no slack. They removed my old leaky skylights and replaced them with new ones which included remote solar shades that have helped in lowering …

  120. I used Fichtner Services for roof work more than once, and have been very happy with the outcome of their work and services. They are responsive and follow up in a very professional manner. I will certainly hire them again if need be. The cherry on top is that they are local.

  121. Planning was detailed and the job well organized. Steve thoroughly explained the schedule and Ray Harvey was in contact with me on the phone and with timely photos once the project was under way. …

  122. Fichtner repaired an issue with the original roofing installation 17 years ago. They also walked the whole roof and caulked area that were needed. They showed me where the issue was and how they fixed it. They also cleaned my gutters. Great work and good value! I will definitely use them again.

  123. I did my research before choosing a roofing contractor. (6-7 estimates) I got a new roof plus gutters and downspouts. Let me save you some time….go with Fichtner!! I’ll explain why. …

  124. Met with a representative who promised to get us a proposal in a few days. After ten days, we had heard nothing back. Wrote to the salesman for an update. After apologizing, he assured us that we would receive a proposal the next day. Now …

  125. This company did my neighbors roof. They were incredibly rude to my family, putting stuff all over our yard and insisting to use we had to move our own car from our own driveway so they could put their equipment! We told them we would be …

  126. Fitchner fixed a hole in the roof punched in by a broken tree limb. The were responsive, reasonably priced, professional, and did an excellent job. The only downside was they had a 2 week backlog, but they communicated that in advance, …

  127. From start to finish, they were fair, responsive, professional, timely and thorough. I highly recommend them. In 3 days, they removed, replaced and cleaned up our old roof and gutters. Pricing was very fair and I cannot stress enough how professional their staff was! A+++++++ experience.

  128. Having been very pleased with the repair job Fichtner did several years ago, we turned to them again when our roof needed replacement.
    Fichtner’s estimator, Mike Bafford, noticed that part of our roof was too …

  129. I needed to replace the garage roof which had cedar shakes. I did not want to use the same as price was too much. They supplied another type of shingle which was less than half the price of the cedar but it had a similar look to the …

  130. Fichtner Home Exteriors did an outstanding job with installing TPO over low-slope and flat sections of our roof. There are not many companies that offer services for flat roofs and their team did an excellent job. From the initial contract …

  131. We contacted Fichtner Home Services to do roofing, siding and gutter repairs to storm damages from a tornado last fall (2021). Throughout the lengthy process of resolving the insurance company settlement, Tom Fichtner was extremely patient …

  132. My experience with Fichtner was outstanding on every level. Their work is high quality; their pricing is competitive with other companies of equally superior reputation; their jobs are completed within the expected time frame; and their …

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