I’ve been here a long time and I’ve always experienced great customer service! Anytime I’ve needed help they always have someone to walk me through every step and explain exactly what is going on.
I have been with this bank over 18 years.
Great service, in and out, friendly, they know your name when you walk in. gives u an umbrella when it’s raining and a cold bottle of water when it’s hot out.
Showed money was in my account. Withdrew the money and now my account is in the negatives. I asked why my account was in the negatives when it showed the money was in my account and received the answer of, “our systems are down at that …
If you’re self employed I wouldn’t advise going to this bank. They have no idea how to read the tax forms. I applied for a car loan and I wrote off my truck which is legal to do. Yet they are trying to tell me the truck payment came out of …
This place feels like they are entitled to a 300% return by charging a $30.00 insufficient fund fee if you overdraft $0.01 in your account. Now tell me, how does it make since to charge someone that has no money more money to make their …
Worst Service Ever HANDS DOWN!!!!
I have only once received good service from this place. Most of the women there act as if they personally own this Credit union. They are very rude and snobby. I’m very curious as to where all of these very nice reviews come from.
Other than our cards being compromised a few times it’s a decent bank. They could put more than one employee in the drive thru to take care of 6 cars though and answer the phone once in awhile
I can not stand this place OR THEIR TERRIBLE CUSTOMER SERVICE!!!! I lost my debit card Ann had gone in and told them I needed a new one ordered 2 days BEFORE thanksgiving. They said it would take 2 weeks. Okay that’s fine. 2 weeks goes by …
Fieldstone is one if the best credit unions in Kankakee County. They provide phenomenal customer service, they have great rates on loans and credit cards and go above and beyond in our community. If you are looking for a bank who is family …
I have been a member of this credit union since I was a child. I’m talking 50 years. I have never had a bad experience and the staff has always been friendly and very helpful. I wish more establishments would model this organization and the friendly employee’s. They represent what customer service means.
I have been a member for over 9 years
Been a member for a long time. Staff is amazing.
Professional, helpful, friendly staff. Great first impression.
I have been with FCU for 10 years, always friendly and easy to work with, great staff and knowledgeable
They have always been great and friendly. I have been with them for over a decade and not many issues. Great job!
I’ve been here a long time and I’ve always experienced great customer service! Anytime I’ve needed help they always have someone to walk me through every step and explain exactly what is going on.
I have been banking with Fieldstone for a long time. I have had several loans through them as well. Friendly service and great rates. Love this bank!
I have been with this bank over 18 years.
Great service, in and out, friendly, they know your name when you walk in. gives u an umbrella when it’s raining and a cold bottle of water when it’s hot out.
I’ve done my personal banking here for years. I have had nothing but wonderful
experiences. Friendly staff AND very helpful every time!!!
Showed money was in my account. Withdrew the money and now my account is in the negatives. I asked why my account was in the negatives when it showed the money was in my account and received the answer of, “our systems are down at that …
If you’re self employed I wouldn’t advise going to this bank. They have no idea how to read the tax forms. I applied for a car loan and I wrote off my truck which is legal to do. Yet they are trying to tell me the truck payment came out of …
This place feels like they are entitled to a 300% return by charging a $30.00 insufficient fund fee if you overdraft $0.01 in your account. Now tell me, how does it make since to charge someone that has no money more money to make their …
Worst Service Ever HANDS DOWN!!!!
I have only once received good service from this place. Most of the women there act as if they personally own this Credit union. They are very rude and snobby. I’m very curious as to where all of these very nice reviews come from.
Other than our cards being compromised a few times it’s a decent bank. They could put more than one employee in the drive thru to take care of 6 cars though and answer the phone once in awhile
I can not stand this place OR THEIR TERRIBLE CUSTOMER SERVICE!!!! I lost my debit card Ann had gone in and told them I needed a new one ordered 2 days BEFORE thanksgiving. They said it would take 2 weeks. Okay that’s fine. 2 weeks goes by …
Fieldstone is one if the best credit unions in Kankakee County. They provide phenomenal customer service, they have great rates on loans and credit cards and go above and beyond in our community. If you are looking for a bank who is family …
I have been a member of this credit union since I was a child. I’m talking 50 years. I have never had a bad experience and the staff has always been friendly and very helpful. I wish more establishments would model this organization and the friendly employee’s. They represent what customer service means.