Financial Plus Credit Union (MI)

Financial Plus Credit Union

Financial Plus Federal Credit Union is a nonprofit cooperative that offers a variety of financial products and services to individual and commercial customers.

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Financial Plus Credit Union (MI) Contact Details

Financial Plus Credit Union (MI) Reviews ( 41 )

  1. Your automated phone system just doesn’t seem good. You have to wait too long or don’t get through it all. I think you should have one number talk to an agent to but you don’t

  2. I called to make a loan payment.. Because they change the website…I was told I would have to pay $9 more if paid over the phone…They change the site and the customers have to pay more to make a payment… when all was said and done MEGAN lied to me and I had to pay $10 extra…

  3. Wouldn’t go here, don’t post your money 24/7 only when their open. My BANK treats me like family and my money is posted with in an hour of a direct deposit and customer support 24/7 now that’s what i call a financial institution that’s their for their customers

  4. I’m a long-standing member of this credit union. I have several accounts with different banks and credit union’s. These people play with your money, with fees and ” holding” large sums of money for ridiculous periods Of time. They are extremely unhelpful whenever you want to call as well, if you can get through.

  5. Outstanding customer service, always friendly and very helpful. Going on 5years now and I’ve never had any issues. I will be a member for life. I highly recommend van slyke location to everyone!!

  6. The worst, I got a check, they said it might take 10 years to clear, wow, fraud department a joke, now they are telling me spend it, but it might not be good, been there a dozen times to be done with it. They blow you off, how can they …

  7. I have been on the phone holding 3 times in excess of 15 minutes trying to get a live person so I can get my loan payoff information. Sure does speak wonders about this institution! Glad it’ll be paid off so I don’t deal with this place …

  8. Was a member for five years until I realized the customer service is terrible. Brenda Dery is the reason I am closing out my account. No help from anyone at the bank.. Bye FPCU onto ELGA.

  9. For as long as I’ve banking here I’ve had good and bad experiences, the tellers most of the time have been short and rude. However went in there yesterday and met one of the nicest people that I have ever met! Cheyenne does an amazing job …

  10. This credit union should be investigating by state attorneys office. My partner and I purchased a pre owned vehicle thru lafantain Buick Cadillac and was told this credit union out of flint would approve a loan for the vehicle. The first …

  11. Best Credit Union or Bank I’ve ever belonged too. I have used Dort Federal, Elga, Huntington, etc and this is the only place I keep coming back too (3 times to be exact lol) I had a car loan through FP and they were awesome, they offered …

  12. Erica was a rock star. Seriously helped me out of a jam that I’ve been stuck in for months with depositing paper checks outside of business hours. Someone at Financial Plus needs to recognize her and give her the biggest raise ever!

  13. Normally I would give them five out five stars but after today I wish I could give them one. I had to make a phone call to the manager regarding my account and when answered he was extremely rude and unprofessional when I told him the …

  14. I used to love this place, it’s where I got my very first accounts and loans. Now though—-the more they have “expanded” their branches and services, the more awful they have become to deal with. Phone hold times are in excess of 30 …

  15. I just want to SIMPLY PAY OFF MY LOAN. I called to try to pay over the phone. They don’t take debit mastercard, WHAT? It’s the only card i have. Then they tried telling me to go online & pay it that way. I cant even locate my account …

  16. I have been a member with Financial Plus Credit Union for 8 years now. I have been happy up to a certain point but I have realized that they operate more as a bank than a credit union. I haven’t been treated like a member and at the end, …

  17. BEWARE OF THIS BANK!
    So today I received my bank statement and it reads my account was closed due to dormant acct. Yes I didn’t do much with this account, its savings. So I call, …

  18. Don’t bother calling to get a simple service like reordering checks done unless you plan to jump through standard hoops and then join the circus for 20 more random questions after you should have been verified as the account holder but nope….customer service at van slyke road always sucks SO try another bank

  19. This financial institution has been serving me and my family for years. If I could give this more than 5 stars I would. I have always had the best experiences here and everyone is always so nice.

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