First Central Credit Union has been serving the Waco area since 1937, striving to provide the best financial services for its members. In the beginning, First Central was formed by 14 Southwestern Bell Telephone employees in 1937 and was named Waco Telco Credit Union. In 1977, Texas Power and Light employees joined with Waco Telco. A few years later, in 1980, Brazos Electric Co-op Credit Union merged with the group as well. Membership has grown to include employees from many other local companies. With its community charter, First Central offers memberships to anyone who either lives or works in McLennan County.
| Monday 9AM–5:30PM Tuesday 9AM–5:30PM Wednesday 9AM–5:30PM Thursday 9AM–5:30PM Friday 9AM–5:30PM Saturday 9AM–1PM Sunday Closed |
6201 Sanger Ave, Waco, TX 76710
(Translated by Google) Very good
(Original)
Muy bien
(Translated by Google) Best of all, a very good bank I have had my account for 10 years and it hasn’t bothered me. I had a loan for a while with them, I failed them and for a few months I applied for a truck because another bank was …
Great experience first time in this branch. It was about less than 15 minutes to closing and service was given as if I was the first person in line at opening. Doing all of my business here.
Ms. Maribel Soto is a jewel. She helped me with an issue that had me flustered. She was professional, concise and a pure joy to talk to. Congrats on having another great employee.
Wonderful people
Best!!!
Everyone is so helpful 🙂
Always helpful and nice!
worst service ever, rude, do not go here
Great Service and Great People…
People friendlyThey can help with a lot of financial needs
Great service. Professional assistance in my community.
Love My Bank And The Awesome People Who Will Take There Time To Help You Out’!!💪🏻👌🏻 …
Awsome Credit Union with caring professionals! I wouldn’t go anywhere else!
Been with this been going on 15 years and any issues that I’ve had have been dealt with on the spot. Great people excellent customer service
Great people very friendly my credit Union for Many years
This has been my bank for over 10 years, I recommend. I’ve never had an issue with them.
This credit union and the people are fantastic. Would recommend to anyone. We moved to ga and still keep accounts here.
Great financial institution to start your good credit. Love the excellent customer service. Very professional.
Miss Wells needs a raise. She was fast and helpful for all my needs. A+
Very outdated. The staff is rude. I would not recommend this branch. I am glad that my company is not going to move our funds here.
Best Bank I’ve ever had! Belinda has helped me get back in three game with my credit and any loan I need .
Editing my review from 1 star to 3 because Danielle called me back (even after I left a pretty angry voicemail) and ended up making me laugh by the end of the conversation. So 5 stars to Danielle, 1 star to the return check fee policy.
The Sanger Avenue branch is the one I use most. Every one is always friendly and helpful. I’ve been a member for over 25 years and thru good & bad times I know that I can trust them to go above and beyond to help me.
Don’t get a bank! Get a credit union! This place has given me the best experience I’ve ever had that a bank couldn’t and they are very willing to help you with whatever you need. I definitely recommend this place for everyone!
Everyone was really friendly and nice to work with. I recommend them!! Get paid a day early and good perks too depending on what your looking for in banking.
I have been with this bank for years && they never fail me. From car loans, different bank accounts and even regular small loans!
Well,What I can say?
Is my bank for everything, great service,nice people works there,specially mention to Suzette Bordner,she helped me in all my loans..Thank u..
I have been dealing with FCCU for many years and I have always trusted them and I appreciate all the work they do to help me with my loans at the Sanger Location. Thank you!!
Need a better customer service! Every time we call nobody answers the phone.
Also nobody ever wants to help or assist you when applying for a loan or a credit card all they do is tell you to go apply online.
I’ve been banking with FCCU for 12 years now. They’ve always come thru for me on vehicle loans and personal loans. Super professional and friendly staff.
I have been a member since 2007.
Best financial institution in Waco Texas.
It was the best decision I made when I joined First Central Credit Union. They …
I’ve been a member of several credit unions over the years, and this one seems to be the best one overall. Good communication & feedback. Recommend.
This credit union is horrible at customer service. If you have a problem with your account ( such as a hold on deposit for 7 days) they will pass you around until all you get is VM. The Teller Candy acted as if she was going to find out …
My husband, son and I are all part of First Central credit Union. I would like to thank the staff from First Central credit Union for always being kind , professional and helpful in our times of the need. I would like to also thank, Ms …
Don’t get an account here. They’re happy to take your money but they won’t address any problems that may arise. All phone calls get forwarded to Mildred (Sanger Ave Branch). And with an attitude she just forwards your call to a general …
If I could give 0 stars I would! They pride their self on helping their members which is a lie cause they’re not willing to go the extra mile to help. If you think about getting a car from them I wish you the best of luck you have a better chance at getting a dealership from Franklin to work with you then this credit union.
(Julio Alvarez)->I been banking there for over 5 years an i always get great service. Especially on personal loans an car financing. Thank you everyone, Especially Sandra Baumgardner on helping me with my loan for my New 2021 Nissan Altima. ☆☆☆☆☆
Been with them for over 20 years and never thought they were underhanded till now. They financed a car that had been returned due to problems. They fixed it just enough to last till someone drive off with it. Within 5 days the car was …
Awesome customer service! They go above and beyond! I just financed my second car through them and it was an easy process. I filled out the loan application and within hours I signed papers and was in my new ride. Wouldn’t have been possible without them! Thanks again Belinda
My loan process was quick and seamless. Melanie was SO HELPFUL and quick to respond, and kept me informed of the process. I can’t recommend them enough. This is my third loan with them and I wouldn’t go anywhere else. Thank you Melanie and team, you guys are rockstars!
Melanie W. was a pleasure to work with when I inquired about refinancing my auto loan. All of my questions were answered very promptly in great detail to save me money. To my surprise, and thanks to technology, she had everything finalized with hours!! I definitely recommend her to assist you in your loan process 🙂
I’ve been shopping banks lately and was excited for the prospect of a small local bank and the high yield accounts. I was looking to open a new joint checking account, a separate private checking, get an auto loan and possibly a personal …
Always helpful and friendly
Vibe. Have a few things with the bank and planning on keeping them as my main bank.
Applied for an auto loan and it was easy and approved in less than 24 hours.
Thanks again to the staff members of the Bellmead branch, it’s great to walk in and they greet you, they know your name and give great customer service, great Manager and staff, may God continue watching over us all 🙏 …
I would like to gladly take the liberty to say Elaina Castaneda is one of the best people in the world with great customer service she went above and beyond answered all my questions like a pro and very attentive to how I was concerned …
I have been with FCCU for almost ten years now and they have been so supportive and trustworthy. I would recommend it to anyone that likes banks that doesn’t want to play games with your hard earned money.
I have had the best experience using this bank, I have no complaints. Ashley Rodriguez helped me with getting my loan she is the best very understanding, kind and patient.
This is an absolutely wonderful Credit Union! I am a member of the branch on Sanger Avenue in Waco. The President is great and the employees are super-friendly and helpful. I am happy to be a member!!!
I’ve been a member of FCCU for several years and have always received outstanding service. They make sure you understand all you options. I recently applied for a home equity loan and I’m pleased to say that I was approved. The whole experience was handled professionally and the customer service was great.