First Choice Auto Finance

Used car dealer, First Choice Auto Finance

First Choice Auto Finance was established in 2010 on Woodville Road in East Toledo. Since then, we have been committed to deliver quality vehicles … See more

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First Choice Auto Finance Reviews ( 250 )

  1. Terrible place to buy a vehicle Only had my car for a couple months an already had the AC pully go out The wheel bearing went out and now my transmission has went out And they say there’s nothing they can do to help that definitely not a recommended place to buy a vehicle

  2. I got a car from first choice auto and I am very satisfied with the customer service and the vehicle I received vanessa was very helpful and polite and worked with me for the best outcome and I really appreciate her help

  3. I bought a car from here back in April/May and have not had one issue. They are very cool and willing to help with any problems that may arise.

  4. Me and my husband has been a customer of first choice for a little over a year we have had no issues at all our first car was a ford fiesta we bought that in August 2017 it runs excellent no problems with it then we bought a camaro in march …

  5. The mechanic lied to me and told me wasn’t nothing wrong with the car and all it needed was a oil change and new rotors on each side which is cheap to be honest, I took my vehicle to Firestone Complete Auto Care for a diagnosis, come to …

  6. They have a nice inventory with great salesman and it’s just like the commercial says Vanessa got me in and out the door within 15 minutes!! I would definitely recommend this place to anyone!

  7. Rude!!!!!! Wouldnt give me the details on the vehicle. wouldnt disclose miles, or previous history. The man there was very rude and refused to answer any questions that I had in regards to purchase. “Im not buying the car so thats not my responsibility” when I asked about milage

  8. Amazing Carlot with tons to choose from!! I had a great experience and the employees helped me pick out a car, care for my concerns and I drove away happy! Highly recommend First Choice Auto!!

  9. I got a car here ! Nice car but my heat doesn’t work ! If the battery work they But it on the lot regardless of anything wrong with the cars . Tf the boss is a total ass ! Wish I never got my car here but lesson learned !

  10. This place is amazing! The staff is lovely and the service is great! Had my car for almost a year and everything runs like it’s new!! I recommend this place for anyone in the area!🙂🙂 …

  11. This place is a very big joke they RIP you off with having to have down payment on top of wut they call tax and title that don’t cost them much of anything but they charge you hundreds and there cars have been wrecked bought from auctions …

  12. Absolutely recommend to anyone that is trying to rebuild credit or have had bad credit history. Even if not they got a great selection and will help u all through the process. Even after purchase they’re there to
    Help !

  13. Vanessa is also helpful when i come I love working with her I never have issues she makes my experience amazing every time she is the reason I like coming there I would definitely recommend her to anyone I know

  14. It’s an okay place my mom got a car from here. They don’t do credit checks and it is probably because the vehicles are old and have a lot of miles. I personally wouldn’t pay that much for a vehicle but if you have no credit or bad credit it’s a place to get a car.

  15. Amazing business model. Top of the line customer service. They go out of their way to ensure I am happy every step of the way. I now own 2twovehicles from them and will continue to give them my business!

  16. They give bad service. They were suppose to put a good battery and radiator on my car when I brought, but that never happen. They messed up my last name for the title and have a copy of my id to prove their mistake.

  17. this my third car from them i came back and bought my baby girl a car from here im pretty sure she gonna like it the ppl here is amazing and thats all that matters good prices and alot of newer cars come get you a car first choice auto no credit check no nothing ayeee

  18. I have been a customer for about two years n I havent had anything major go wrong with my truck these guys are the best in town love them and they also will work with you flexible payment plans also

  19. Love FirstChoice we have purchased 3 vehicles from them and our family is getting ready to buy are 4th, the customer service is excellent. Recommend them every chance I get!!! Won’t go anywhere else!

  20. Bad first experience bu i guess when you only put down 700 you can’t expect much. I gave them another try and have to say I am very satisfied with my vehicle..still out the money money i spent on the first vehicle but hey you live you learn.

  21. They r good people we did have a disagreement but everything worked itself out I had brought a previous truck from them a everything was fine came back to get another one a couple yrs later I love my truck minor problems but overall great …

  22. I came in and purchased a Chrysler 300! They worked with me with a low down payment. The staff was very helpful! I would highly recommend First Choice no doubt!!

  23. Thank you soo much for our new 2013 ford fusion.you guys are the best.quick and fast service.really good vibes and not to Mention Awesome staff Makes you feel At home.very good deals and works with you on your needs

  24. After a loss of our previous vehicle purchased here we decided to see our options with another vehicle, the owner was very accommodating and got us in a good SUV.

  25. I have been dealing with 1st Choice Auto Finance since they opened 6 years ago….and I have been buying cars from the owner for 15 years…this is the only place that me and my family will buy cars from…we have purchased over 20 …

  26. They are so nice at this location….They make sure you are satisfied and allow you to drive however many cars you want until you’ve found the one you love enough to purchase…They even gave me a gift certificate to dinner…..If you need a good car go see Vanessa and Ahmed😊😊 …

  27. We bought a 07 Lincoln MKZ about 3 years ago its paid off now but it has been a great vehicle never any issues accept for normal stuff like brakes the staff was always friendly and very helpful

  28. This place is horrible! The girls should be ashamed of themselves working for such a scam artists! He sold me a car in a state of desperate need of a car, he originally said he would only fix 2 things on the car..but he asked me to wait …

  29. Can be improved by stop selling lemon cars and using people down payments to get the cars fixed once they return them.. everybody I know have not had good luck with this dealership.. and if you see any post from anybody saying they had a …

  30. I’ve been going here for over 10 years. I’ve never had any problems here Ahmed and staff have always have taken good care of us! If we had problems they have always bent over backwards to work with us!

  31. If you’re looking for something fast and cheap or you can’t get approved anywhere else then this is the place for you. Just remember everything that glitters isn’t gold. The ladies up front are very sweet and they will work with you

  32. I enjoy this place reliable cars …but some of the customer service representatives are very. I only like two and the owner is very nice and underdtanding. He Is willing to work with you if need be. Overall nice car place

  33. First Choice was a great experience for me! I have purchased two vehicles from there and each time was simple fast and easy, customer service was great and they are always willing to help out. Thank you First Choice!

  34. I have had my car from them about a year now the customer Service is Awesome , I had a car accident and they we with me every step of the way , I highly recommend Them , I WELL DEFINITELY GET MY NEXT CAR FROM FIRST CHOICE AUTO FINANCING

  35. Terrible customer service. Bought a car, and in s month have put over 1200$ worth of work into it. The car broke down on a trip and I was told if I could get the car back to them that I could get a different one with my payments to my account transferred to the new car. The owner is a liar and so are the employees.

  36. The people at first choice are extremely flexible and willing to work with payment arrangements, nice cars, fair prices, and they don’t try and push you into cars, I got what car I wanted at a good price! Definitely like this place!

  37. Hello, So today I went to first choice to get a vehicle. I heard on the radio and on television that they have over 700~800 cars! When I got there not only was it ONLY about 250 vehicles the price was ridiculous. When I asked the salesman …

  38. I absolutely love this place I have had 3 cars all bad ass nothing wrong w them I feel like family their and as for employed Lindsey in the office is amazing works w u and is adorable and as for the sales people Brian I love him all 3 cars …

  39. Purchased a nice Escalade from here and love it. I’m able to get my family around from place to place, in style. The customer service reps are great and work with you through hard times as long as you communicate with them they’ll help you. Thank you!

  40. I guess one way to try to sell somebody a car is to try to make people get into accidents. Tell your mechanics to park somewhere else besides blocking one of the side streets with parking in the road.

  41. I would recommend anyone to come here to buy a vehicle they are fair, consistent and will work with you if you get behind on your payment. If you need to make arrangements they will do that also shop at First Choice!!!

  42. I just bought my car from there and the same day it broke down. They guy in charge told me I bought it as is and wont do anything to help and that I have to take it somewhere to have it looked at at my own expense. They DO NOT work on their cars so look carefully.

  43. I was in need of a car and my credit is horrible. Salesmen Brian helped me out so much. He let me put 700$ downpayment and drive away without even mentioning my credit or job!! Love this place! 💖💖💖💖 …

  44. I have had nothing but good experience with this company. Ahmed is a very nice guy and his workers are very trustworthy.
    I would definitely recommend first choice auto.

  45. Very horrible experience! Got pushed into a vehicle. Once I got there the cars DID NOT look how they did on their website. Was in and out very fast, not to mention the RUDE VERY UNPROFESSIONAL LADY who does the final paper work! (By the way …

  46. I was satisfied with my purchase about a month ago. The car was a great pick and the workers were nice and worked with me through the whole process. The service is great & they where Veryyyy QUICK !!!!! Get here

  47. DONT GO THERE,, they made me pay extra for Maintenance but don’t change oil. put the wrong batter in the SUV that could caught fire… and now wont let me get my belongings out… I was a month late charged me 600, plus 100 for tow fees and …

  48. My experience with first chice auto finance sales was wonderful. I dealt with amed and he was the best car salesman i’ve met. He was very honest and helped me get into the car the i wanted , so i know i will be very comfortable and will …

  49. Bought a car from first choice Auto about a year-and-a-half ago. I was 4 days late on the payment and they repossessed it without my knowledge! Highly highly highly do not recommend this place!

  50. ***** update…….wheel fell off while driving due to improper installation of parts. Almost killed me due to negligence!!!! The parts were replaced on Tuesday and it all came apart on sunday, not more than 5 days later!! Do yourself a …

  51. The people at first choice are helpful and understanding. I have purchased a couple vehicles from them. I will recommend them to you if you’re looking for a good vehicle.

  52. I’ve been there twice and both times have been horrible. Atleast this time we actually got help. Buyers beware their is a reason they only give you 15mins to test drive and make you keep the vehicle running the whole time! Don’t get scammed save your money and go somewhere else!

  53. I love this place I’ve got a lot of cars from here and have been dealing with this car lot for many years and I’ve always had excellent service and the young lady Vanessa that works here has always been wonderful and always helpful I’ve always been 100% satisfied and would recommend anybody to come here and get their cars

  54. Vanessa always make sure we come to an agreement I always feel is it there’s always a way I can make my payment because she helps us or she is a great worker and does her job to her best expectation I will continue to shop with First Choice auto finance Because of Vanessa

  55. If i could give 0 stars i would. Only sells lemons needs to be shut down. Worst car lot ive ever got a vehicle from. Then when problems occur a day later, they basically tell you too bad. Won’t give you your money back and take there high mileage vehicle back. Instead let you put your life at risk by driving of with a LEMON

  56. Do NOT I repeat DO NOT get your car from here. My car drove smooth until 5 days later and it was a nightmare from then on. Leaking sunroof, horrible breaks, car stopping while I’m driving, old battery, fixing the cars with OLD parts, …

  57. I will never go back there for a car my tax and title was due told him I was in the hospital they called every day for 6 days when I came home I took them most of the money and was called a lair on when I got paid never again. I didn’t even …

  58. My first and best place to buy a car from. The customer service is amazing.They treat return customers like family. Definitely the best place in Toledo for quality preowned vehicles. Wide selection to choose from and always new inventoty

  59. Purchased a 2009 Cadillac. Got home lights wouldn’t go off. Killed the battery. Took it back the next day and no one wanted anything to do with me. I have to disconnect the battery every time I park the car. Multiple calls later and no …

  60. Update: when test driving the car we saw there was low washer fluid, I was told it would be topped off.. that was a lie.. then we made mention that we didnt care for the sound and feel of the brakes they said they couldn’t and wouldn’t do …

  61. I got 2 vehicles from here and I have used them in the past I bought out right vehicle and finance another. The whole staff was great we got greeted right at the door they take care of your vehicle I felt something not right and they looked at it and said we are ordering the part right now and you will have it tomorrow love it.

  62. I give first choice auto a five star rate I haven’t had any problems with my Chrysler 300 since I bought it off the lot there are very nice people willing to work with u on any car or truck or SUV that u might b looking so if u are looking into getting a new vehicle first choice auto is were I would go

  63. Horrible customer service! Don’t fully explain contract , act nice to sell you the car then everything changes. Ahmed and his secretaries are rude and it’s all about taking your money. Bought the car from Ahmed. Had a question for him the …

  64. Completely unprofessional. I just moved up here from Texas and I’ve had my ga driver’s license since I turned 18 but apparently my license isn’t good enough for them so they wouldn’t let me test drive one of their vehicles. Never again.

  65. Did not end up buying a car from here. A little over a month ago I test drove 2 cars, the first one was a 2012 Chevy Cruze stock number 298851, everything was fine at the beginning but later on in the test drive the transmission was down …

  66. You have someone working there that has covid and supposed to be quarantine and if anybody shops with them that CC’s reviews I wouldn’t shop with them because this guy’s got covid and his name is Joshuah Byram

  67. Hi my name is Damita White:
    I purchased my vehicle from them last year. The staff was awesome and they will go out of there way to put you in a vehicle that fits your income. I would recommend them to anyone that wants a low payment.

  68. First Choice Auto is the KING of the $700 down payment with good quality running vehicles to have you on the road the same exact day. You dont need a cosigner or even a paystub. Now hurry up and stop in so we can get you rolling. Tell em Domo Mo Dough sent you. Visit the website for more details at firstchoiceautofinance.com

  69. Stay away do nit but anything from this company, they do not do what they say they will do!! They over charged me for my car that was valued at $5400 Blue Book they charged me over $12,000 that is over 100% interests rate!! My brakes were …

  70. I really enjoyed my experience here. The customer service is great and I have an affordable car that runs great. I had a couple of bad experiences at other places so I’m glad I found a place that works well with me.

  71. Well. Where should I start. I’ll start with the car I selected from the website, a 2008 BMW 535xi 232000 miles on it priced at 8999 est. I Arrived on site to a polite young lady at the desk, so far so good. Told her the vehicle I came to …

  72. I am filing a law suit against them for false advertising n selling people cars that need to be fixed right away. I just bought I 2007 Ford freestyle from them last Tuesday and need to have a brake sensor or switch fixed on it. I will never buy another vehicle from then

  73. I needed a running vehicle and chose First Choice Auto Finance. I found a van that I fell in love with. It did sadly get repossessed due to my insurance company not sending them the information and I forgot to call and give it to them. They …

  74. Car was sold with bad battery and alternator and they refused to fix, charged my partners card 2x for same payment and refused to return one payment and caused a overdraft had to call bank and dispute one payment and deal with harrassment …

  75. Absolutely terrible. Went to this place in a pinch. Explained to them I had a limited amount of money to spend. They gave their word that all their cars were “A-1”. So I purchased and Grand Prix that lasted about 3 months and turned out to …

  76. I have had nothing but top notch excellent customer service from everyone that works at first choice auto. My husband and I bought our first van from first choice in 2015 i made my payments on time every month and not a day late. On march …

  77. I would give this zero stars they customer service is poor they are very rude. I had got a car from them and hours later the motor blew they blamed me. Also the car was in the shop for 30 days and we was getting harassed for payments when …

  78. This is my second car from here and I feel like I finally found a trust worthy car lot that I can count on to sell me a vehicle that is top dollar! My cars both drive perfect from day 1

  79. Now that my car is completely paid off I will be drank & honest.
    This was by far the worst establishment I’ve ever been to. It was a loooooonnngggg 2 years. Originally was suppose to pay $75 weekly for a high mileage car..but …

  80. I have been a customer for several year’s bought my Durango and it was a good car. Just bought my second car with first choice and I love it My white beauty Ford Edge 2007 86,000 and runs and rides so smooth..Love this place Thanks Amhed and girl’s.

  81. My name is Steve Johnson and I tell you what first choice is the best choice Auto finance first choice Red Cross from the U-Haul on Woodville road in the corner of East Broadway they’re the best car lot you ever want to go to cheap down …

  82. Thought i found a good dealership…Huge Mistake! Theyre pleasant long enough to get your money and send you on your way. Got a 2008 Jeep Commander….Bad WIN Module, Alternator went out, Horrible brakes and rotors, Bad Throttle Body, and …

  83. I love this car lot and they have wonderful friendly people there who are awesome people to help you get a quality efficient automobile, made my experience at a carlot invigorating. I would come back to First Choice Auto for all my car …

  84. I bought a Ford Escape 6 months ago best used vehicle I ever bought. I pay every 2 weeks when I go pay Brooke is always courteous an helpful. I highly recommend first choice to all my friends.

  85. I love First Choice Auto Finance! This is the first car I have bought from them and I will definitely shop with them for my next vehicle😁 Their staff is always helpful and prompt, they made the car buying process quick and easy with no stress! …

  86. Don’t ever buy from here there payments are way to high they don’t service there cars and if your car breaks they won’t fix it and if you get behind they don’t care. They will come get ur car and then tell you, you have to pay off the whole car to get your car back! Oh and they stold my Apple Watch and my sons medication as well

  87. Very professional Amid is a great str8 up person and answers your questions if u ask , a little rough but honest. Good selection of cars as well BUT U MUST know how to check your USED car if u dont kno bout cars bring someone with you NO …

  88. This place is unbelievable. My daughter put $1000 down on what she was told was a nice running car. She was even told that she would be given a spare tire and new battery. None of this was true. 4 days after she got the car it quit running. …

  89. Please do not go here unless you are looking for moneypit vehicles that are junk and nothing but a complete headache ….where do i begin broken brake line, brakes to the floor, leaking sunroof, broken AC, tires 4 times to small on a …

  90. Will never buy another vehicle from here again. When we first purchased the car we were told they were going to install a new battery and fill the car up and that there was only one key available. They did not fulfill any of the agreements. …

  91. Bought my dream car, BMW X5 here. Brian and the entire staff made my car buying experience great. I have recommended First Choice and Brian to anyone needing a car. Will buy from them again. How can you beat 0% interest, low down payments and short term financing. Thanks again to all the staff.

  92. Very pleased with this lot. Loved the option of the month to month warranty. They were also ok with all of my questions. Pleasant staff. Quick buying process. Had my car for a year now. ❤️ Still happy with service.

  93. 11/17/18- we still have 2 cars. The Buick lasted good about 2 weeks. The lady said try a tune up. I did 87$ later it’s actually the water pump is bad and now the starter, alternator or battery I will know Monday but this car has left me …

  94. Great place to get a used vehicle. The women up front are AMAZING! Not pushy, straight to the point!! Best customer service I have been around in A LONG time!! 👊🏾💯💯 …

  95. So far we don’t have any problems with them. We pay our car payment on time since we got our car. We were in there for about 15 minutes tops when we went, he was nice about everything I would get another car from them unless we end up with a problem other than that I would buy again

  96. I’ve had at least 3 cars from this lot and never had an issue with customer service or my vehicle. They work with you the best they can and are very reasonable. I’d recommend this lot to any of my friends looking for a vehicle.

  97. I purchased a Kia Sodona mini van. The staff was very helpful and friendly and the experience was a very positive one. No pressure and a very easy system. I would highly recommend it to anyone! …

  98. They are CROOKS!!! Do not go there… They do not care… My car broke down 2 days after i got it they offered no assist or help. After getting it fix. It started having problems again. I have not had my car more than 5 months and I’ve put …

  99. So I first started with First Choice in May of this year & was in a horrible car accident July 4th…I had full coverage of course but they only paid for some of what was owed on the car so at that moment I just knew they were gonna be …

  100. They are scam artist. I bought a 2007 buick rendaveau from them back in 2017. Nothing but problems. They sent me to their mechanic and i was told they would pay for repairs. Not i had to pay half. The mechanic even said he had the same car …

  101. I Would advise anyone that needs reliable and affordable transportation to go to 1st Choice Auto. I have been dealing with them since the day that opened for business and have received nothing but great customer service and tremendous help …

  102. Great place to buy from staff is very respectful and they do realize life happens if you get behind they are more then willing to find a solution to get you back on track instead of saying “too bad” …

  103. As soon as the warranty ran out, the vehicle I purchased went down permanently. They acted like it was such a great deal but they fixed it just enough so they wouldn’t have to deal with the problem. That Kia Sorrento is now at the junk …

  104. I bought a 2011 Chevy traverse today it is sweet!! Ahmed personally took care of me and my families need and went above and beyond as he always does! That is vehicle number 6 that I and my girlfriend have bought from first choice auto never …

  105. Test drove 3 vehicles… GMC steering wheel was so loose and not responsive to any kind of movement until seconds later very dangerous.. took it back immediately told one of the “mechanics” what was going on with it his response “I know” …

  106. Just got my second car from them today and I’m in love!!!! Not only is the customer service great they are super fast and to the point. They don’t make you jump through a hoops. I would recommend them 10 times over

  107. We purchased a 2005 caddilac in 2014 and we have had absolutely no problems or issues. The staff was amazing and the choices of vehicles were endless. I recommend them to anyone who is in need of a good quality vehicle. I urge you to go check them out.

  108. They RIP people off by advertising $300 or $400 a month and then you tell them you get paid every two weeks and they charge you more than monthly payment because they say more weeks in a month equal more than the advertised $300 a month!! …

  109. I got a vehicle there and was so pleased with the car and the service I received, I took my son there to get him a car.. they are very quick to help you and get you in the right car. And they treat you like family.. they actually remembered …

  110. So happy just picked up my H2 Hummer cant wait to get on the freeway. I Have brought 3 trucks and 2 cars from this place and i tell you i have been VERY HAPPY EVERY TIME!! THE WHOLE STAFF HELP ME OUT MADE ME FEEL THAT SPENDING MY MONEY WAS …

  111. Back in October of 2016 I came to Toledo from Columbus to purchase a vehicle while it wasn’t necessarily the vehicle of choice I had to be sure I got something reliable for me and my children. I got a 2008 Hyundai Sonata I have not had any …

  112. I have a Buick Enclave from First Choice Auto Finance, and I love it! The car beautiful, the salesman was very friendly. Customer service is A-1. They are very understanding and helpful… I would for sure purchase another vehicle through this company.

  113. Since I cant leave another review to respond.. Your salesman DID NOT GATHER ANY INFO FROM US didnt make sure we had a license, didnt get our names, or phone numbers. so your claim to us being called is FALSE and we were NOT gone for 3 …

  114. Its been about 4 months now since I purchased my SUV from them. Since then, Vanessa help me ever step of the way. I have been having issues with my soon ex car insurance agent, for about 2 months now. To the point my car was place on the …

  115. We have nothing but A+++ positive things to say about First Choice Auto Finance. The customer service is excellent and the inventory is beyond compare. You will find the perfect vehicle for all of your needs at First Choice. They care …

  116. Great place to get a car. Helping me rebuild my credit. When I thought no one else could help me out they got me approved right away and home with a new car the same day. Extremely helpful throughout the whole experience.

  117. Was in need of a car fast after looking around I found 1st choice auto went in towards there closing time was greeted by the owner and Cindy. Test drove a few cars and chose one. The process was painless and fast could not be more pleased …

  118. How about zero stars that would better suit this place honestly!! My daughter bought a PT cruiser from here and has had nothing but issues with it since she purchased it. First electrical issues which they said they fixed and after getting …

  119. Purchased a 2006 PT cruiser from here. Drove it off the lot and my lights were flickering took it right back and the dealer and workers fooled around with it and couldn’t figure it out so said he would fix it if I could leave it overnight …

  120. We needed a vehicle to fit 5 kids and pull a trailer. We got a super clean 2005 suburban from first choice 2 years ago. Ill be making my last payment in 3 months. We have had zero issues with the truck. Will for sure go back for our next vehicle.

  121. Never was told that if your insurance lapse that your car would be repossessed especially around “tax season “ mind you the lapse in coverage was only seven days! I do believe they count on people not paying so the money you have already …

  122. Car is having all kind of issues in the first 3 days but when I test drive it none of this is happening so they have to be doing something to make them drive good for the moment. They won’t exchange it out or help me in no type of way. I’m …

  123. Vanessa was awesome ! They understood my situation and they helped me get into a beautiful BMW ! I love it ! I’d recommend anyone to this place they actually work with you here !

  124. DO NOT GET A CAR FROM THEM. I had my car for 3 months never missed a payment was actually ALWAYS a day early, my insurance was in a friend’s name and she missed the payment. First Choice sent 5 men in a regular unmark TRAIL BLAZER.. (no tow …

  125. I will give 3 stars. I paid cash for an 07 Jetta last year May 9th. Still have the car but I got to be honest for all the work Ive had done they could of just sold me this car for less. Ive done nothing but spend lots of money, could of …

  126. Best car buying experience ever. The dealers were friendly and knowledgeable but not pushy. They gave us space to shop then were ready for us when we were ready for them, without us having to track them down. The selection of vehicles …

  127. If you’re looking to purchase a quality, fair priced used vehicle, then I recommend you go to First Choice Auto. This past Saturday I purchased my third vehicle (2013 Ford Focus) from them within the past 3 years. They have worked with me …

  128. Wish I could give this place 0 stars. Was already leary after someone I knew had a bad experience. She bought a vehicle with warranty, had problems the same day. Called and was told her warranty coverage didn’t start for 3 days. Decided, …

  129. This past month I purchased my third vehicle from First Choice Auto, I am very pleased with my new car as always. The customer service is fantastic, and no matter how busy they are I always feel like priority! The handling of paperwork was …

  130. Absolutely disgusting business. Save your money. They lack good business model, lack professionalism, and are rude. They take advantage of vulnerable communities for their own financial gain. They are no asset to the community. They over …

  131. Charge way to much.sales tax and things of such should be included in sale. They sell junk vehicles. My daughter bought a car from there and the power steering line broke. Looked up under the car and it was pieced together. And she hasn’t …

  132. Horrible place horrible experience and the professionalism wasn’t there. I went to see the black impala and was dismissed because I pointed out a cracked front end. The guy told me he couldn’t help because I was picking already but how all …

  133. Bad idea to go here. Many poor consumer reports on the Toledo consumer website.. many open claims at the better business bureau. Every time someone makes a bad review, they come to defend themselves. They sold me a car that had been in a …

  134. First choice is a great place to get your car from, especially if your credit is not great. The ladies, Vanessa, Brook and Lyndsey are real nice. First choice will work with you. I’m glad I went their to get my SUV. I would recommend them if you need a nice car

  135. We purchased a vehicle on the 7th of april. Put 3800.00 down. We had the vehicle for maybe 3 hours when transmission went out. Toik it back and dealer was going to fix it. On the 10th my husband had a massive heart attack and passed ob the …

  136. I bought my Nissan Maxima car there and I’m sorry I did. They didn’t even have the decency to tell me it had a rebuilt salvage title. I would never have bought it if I known that. They wouldn’t even let me exchange for something else …

  137. Good quality cars. I am satisfied with my purchase. Everyone from the owner, dealers, customer service and even the mechanics have been extremely friendly and helpful. I would recommend First Choice Auto to anyone looking for a quality vehicle.

  138. I just purchased my 3rd car/truck from First Choice Auto Finance! They all have been very reliable, and great prices! They have always worked with me when i was late on a payment if I asked for more time. I give them a 5 star rating and will always go back to get my next car/truck.

  139. If u need Something cheap, fast, and don’t mind putting more money into it, then this is your place. Drove 4 vehicles, all of them had major mechanical issues. When we informed the salesman he seemed surprised but never offered to have …

  140. I test drove 3 vehicles fell in love with one and drove off within 2 hours! The customer service was excellent and such an easy process I can’t thank the team enough for getting me and my babies back on the road safely…..and with a warranty as well!! Thanks First Choice Auto
    Erica Cash

  141. First Choice was incredible! Answered every question I had, no matter how many times I called to inquire about different vehicles and prices.
    Very knowledgeable and friendly staff, especially my experience with Brooke! She …

  142. I’ve had my car with them for almost a year now, I’m always early for my payments and if not I’ve called to let them know I’ll be a few days late. They’ve been so amazing compared to other buy here pay here’s that I’ve been to! I love my car and will be a returning customer when it’s time for a new car!

  143. I got 2 Jeeps a little over a year ago and couldn’t be happier! I’m so glad I chose First Choice Auto Finance because it’s like buying a car from family! Customer Service is Chick-fil-A standard! Down payment is low and so affordable and the selection is amazing. 10/10 would recommend!!

  144. ****BUYER BEWARE*** I should have known better based on the location of this lot and the options available. I went against my better judgement in purchase a vehicle from the owner. I provided a large amount of money as a down payment and my …

  145. I shouldn’t even give them a star because this car lot is the worse carlot in Toledo if not one of the worse I got into a accident april 24 2021not my fault lady ran a light hit me driver side now I have full coverage insurance and …

  146. Just went and got a GMC today. And I must say this is my second car experience and it was great!!! I feel really satisfied with my service. Even though from the test drive twice to the paperwork and driven off was less then 1 hour. …

  147. Absolutely the worst customer service in the business. Bought a truck from here less than a week ago. The process was okay to begin, but the girl who handled our paperwork, Alexis, was clearly not ready to be with customers. Not only was …

  148. I didn’t physically go in and talk to anyone so I cannot speak on customer service. But, their selection of cars is terrible. Everything on the lot was junk with some kinda issue. I highly recommend looking into other lots before coming …

  149. Do not buy a car from here. The will lie to you about what is wrong. They have the mostrude and impolite customers service I’ve ever had. The first to cars they tried to sell me had a salvage title do you homework buy somewhere else

  150. Despite the negative reviews around the city , I’m here to say First’ Choice Auto is indeed a great car lot. I’ve never had any serious problems with my vehicle, they also work with you with (COMMUNICATION). Would definitely recommend anyone looking for a vehicle they had a large selection.

  151. The sales people are great,customer service and support are an awesome asset to this company. I’m very pleased with the car I got from them and the company is still working with me the same way they were on the day I bought my Hummer H3 there. Kind, courteous,and very helpful.

  152. iF I COULD GIVE THIS PLACE ZERO STARS I WOULD dont waste youre money!! This place is a SCAM!!!! They sold me a 2011 chevy equinox knowing this car’s engine was blown and the worst part is they have done nothing to try and rectify the …

  153. I just finished buying a Pontiac g6 and now am buying a Nissan quest. I couldn’t be any happier with the service and the staff here. Making it fun and enjoyable to see them when making payment or asking questions! I know I have gotten good quality vehicles for the price you pay. Thank you for helping us !

  154. First choice gave me a second chance getting back on my feet to provide for my family I AM EXTREMELY GRATEFUL FOR THERE SERVICES 🙏🏼 🙌🏽 THANJS FIRST CHOICE AUTO …

  155. Don’t do it! Extremely rude people who work here, they wake up miserable every morning. The car broke down approximately 3 days later, then they lied about pricing. Thought I would give them another chance but I regret it. …

  156. My friend and I have bought 2 cars from this “establishment” if you want to call it that. Both cars have crapped out on us during the winter and leaving us stranded and on top of that. Even after an accident with the first vehicle that …

  157. Well, I’m thinking of purchasing a vehicle through this company but I have a hard time trusting them.. Don’t kno why but they’ll lie about how long a car has been on the lot and they’ve asked if I’m okay with the down payment just to tell me there’s no negotiating it. ( unprofessional ) Cars may have mechanical issues upon purchase.

  158. This is Ms A.Coleman i purchased a 2008 dodge avenger on the 24 of june too find out july 1st the heads are blown and im told there is nothing they can do about it im a single mom struggling as is to get by to be taken advantage of lost out …

  159. I just purchased my second car, and I couldn’t be more happier! I absolutely love it! Lindsey was so nice and helpful. She had set me up with a great payment plan, that worked out perfectly for me! Thank you first choice!!! 🤘 …

  160. This place is the worse place to get a car from they all worried bout ppl that doesn’t have insurance and try to come get the car I wouldn’t recommend this car place to anyone

  161. My friend purchased a vehicle March 3,2022 which turned out to be a disappointment. He submitted a review and I read your response which was far from the truth because I myself attempted to talk with you but unfortunately the call was …

  162. March 3, 2022 I was treated with the utmost respect while purchasing my car. I receive a monthly income and put down 700.00 on a vehicle not to mention 164.00 for insurance. March 12,2022 I the brakes began to go out and I I had to get …

  163. Purchasing a used car can be a daunting task, but these guys put me at ease. I saw what I wanted and was out with my vehicle in a few minutes. The financing was simple and straightforward. A few days after my purchase I had a mechanical …

  164. This is an awful place to get a vehicle 🚗 short term yes nothing pass a year my Dodge engine blew the young owner was like oh well pay all my payments except one horrible feeling to get to the end and your car dies🗣️bad business I wouldn’t refer anyone! …

  165. I bought a vehicle from this place with the check engine light on made attempts to get the car fixed in the mist of getting repairs the car blew up while I was driving it got the car in March it blew up by September and they still asking …

  166. If they had zero stars, it’s what I would have gave them. Terrible service and no quality inspections on their cars. Service lights and abs light was on and the reason I was given was because it has a lot of miles. This place is after money with no cares about their customers , even I noticed that and have never got a car from them .

  167. Man I bought 2 cars from here and they work great and I would tell everybody I know to come here and get a car. Great people great service. Talk to Ahmed or Ray they will get you together..

  168. Very rude they charge u 315 dollars just cause your insurance was cancelled out to get new say they call u and use the wrong number when it’s clearly on black and white I only have about 20 or little more payments I will never tell people again about this place

  169. Sold me a car and engine blew 5 months after getting it. Had to quit my job because I didn’t have transportation now I’m about to be homeless!!!! Bring a mechanic with you if u purchase a car from this place.

  170. FIRST CHOICE AUTO FINANCIALS ARE BLESSINGS TO LESS FORUNATE AND THE OWNER AHMAD HAS A BIG HEART AND HAS DEDICATED HIS LIFE TO HIS BUSINESS. ALSO I APPRECIATE HIS SERVICE I RECOMMEND ANYONE WHO NEEDS A QUICK CAR AND NEED A 2END CHANCE TO COME TO FIRST CHOICE.

  171. They were very nice. I love my car. Knockin on wood, only cause im supersticious🔮✨🧘🏻‍♀️ Only thing im hoping is that I can go in and make my monthly payments with cash? Does it have to be paid online? …

  172. This place is a SCAM!!! Bad cars, poor service, and nasty attitudes. This car dealership will Repo your vehicle without warning even after speaking with them and getting an approved extension.This is one of their shady tactics to add …

  173. I went and looked at a few cars and I didn’t feel they was worth what they was asking dashboard lights on all over clunking sounds when test driving! I don’t recommend this dealership with over priced cars with high mileage and too many problems !

  174. I went there to inquire about the 7 series bmws they have for sale. The salesman assigned to me was named RAY and he told me he sees 100 people like me every week who’s not worth selling to. He’s the reason I decided to post. So NONE of the …

  175. My truck’s whole exhaust fell off within 24 hours of getting my truck. Then they had an attitude when I asked them to fix it like it was my fault. I had nothing but problems with the truck I got. I took it back. I couldn’t afford to fix it …

  176. If you’re looking for a fresh start without your past being held against you go to First Choice. I’m so happy with my Cadillac. They have a lot to choose from and will work with you.

  177. If I could give 0 stars I would. I would first read the YELP reviews before these fake google reviews. The only real reviews on google is the negative ones due to them offering money off for a positive google review. These people are …

  178. Really disappointed although I have had a vehicle from first choice before and never any problems with getting anything taken care of on the car this time around is different I just purchased the car on Sept 7,2022 I noticed the brake…abs… …

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