(Translated by Google) Horrible I criedšæand they didn’t let me go Then later I told my mom šand they told me to shut up š¶Then I took out the bad fingeršthen I said I’m done š but I was still sickš¤and then when I left they told me: ā¦
(Translated by Google) Lousy service you talk and they never answer they don’t even deserve a star I don’t know why they get paid if they don’t even answer the fucking phone ā¦
Try to call for some information and you will never get through I had an appointment at 10 o’clock a.m. and didn’t get seen till 11 AM after 2 hours of my appointment I went to go get my prescription and my prescription wasn’t even turned in
This is the worst place ever no one ever answers the phone they donāt even know whatās going on half the time they need a new team thatās knows how to run the front desk I was on hold for 30min just to hold on for another 20 minutes I wouldnāt even give them a star
These people are beyond incompetent. Theyre rude and act like they’re better than everyone. They are not helpful its like talking to animals, Thats thw comprehension level they’re dealing with.
This place has the worst customer service and phone etiquette. They donāt answer the phones throughout the day and when they do they keep you on hold or hang up. In person is the same, they try to avoid eye contact so they donāt have to help you.
Worst service possible. They do not care for your needs they just want to prescribe you something and send you on your way. I’ve had a serious issue for months and they still wont take care of me.
Horrible customer service. I am trying to get my kids shot records and was told to come down but doors are locked and no one answers the phone. Ive left multiple message’s and no call back either.
Sucks. You can never reach them by phone.. And you can’t even leave a voicemail. Also, you can never get your medical records in on time because they are “backed up three weeks worth” and by then you’re probably dead so I don’t recommend it at all.
Jessica Monthan was very rude to my aunt and not professional at all. She provided no patient care whatsoever and was belittling and condescending. She did not provide a thorough exam and thought RSD and RLS are the same thing, then claimed ā¦
I have been calling everyday for 8 days straight 3 times a day and every time you call ādue to a high volume of callers we are unable to take your call, please call again laterā. Which is just ridiculous at this point
The staff from scheduling to sign-in to dental assistants to the dentists have always been accommodating, friendly, caring and professional. I actually love going to First Choice dentistry even though I’ve had a fear of going to the dentist since my first grade BAD experience.
I am so content with this organization. I am able to visit my dentist and my doctor all in one place. I never wait long and the staff is always friendly. You can really tell they love their jobs. They’re informative and ready to answer questions.
The BEST cheap doctor I’ve ever been to. Dr. Chavez is the coolest! Great sense of humor. Very knowledgeable. The staff is VERY helpful. I am a Wildland Firefighter and I needed a 90 day supply of my medications for deployment. The ā¦
I broke a tooth unexpectedly and didn’t have dental insurance or an appointment. I arrived at 7am at opening and I’m leaving now at 845am. Not only was the charge reasonable for having no dental coverage, but they were very caring and ā¦
I would give zero stars if it were an option. I am a cancer patient in need of a primary care physician ,and was denied care because I am not registered in their portal yet. I am not registered yet because I am a new patient. They told ā¦
My first experience at the dental clinic was disaster — a doctor who didn’t listen and scolded me when I winced from pain. Fortunately for us all, that doctor left the clinic and today I saw Dr. Jackson who was kind, professional and ā¦
Every visit I have ever had at First choice has always been a great experience. My last visit has encouraged me to write this review. I took my son for a visit due to some concerns with his health. We saw his primary Dr. Stephanie ā¦
They gave me an appointment on the 11th of January, after waiting a month for this appointment, I was never called, on the 15th they called me at noon to say hey, sorry we have an appointment for you today at 3:30 please be by your phone, ā¦
Ridiculous place! I scheduled an appointment with Dr. Rush, she misses my appointment and i have to reschedule. I tell them i work M-F i canāt answer the phone those days except Thursday. They have the audacity to call me Wednesday and i ā¦
Every time my mother has gone in, she receives terrible service. The receptionists donāt bother to assist people quickly, and never seem to be happy. If you work customer service, ESPECIALLY in a health care facility, your goal should be to ā¦
I am 100% satisfied with the work that has been done at this Dental Office each time I’ve had an appt for dental work and for cleaning of my teeth. Thanks!! To the Doctors, and Staff there. Well done!! Job Everyone. I am truely grateful.
I have been a patient here for a few years, usually had just okay experiences but as of this week, I am beyond disappointed in the “service that is provided”… I came on Tuesday for a bad knee injury and was referred to get xrays done so I ā¦
This place has been my medical care home for 15 years. I like the great care, nice people, doctors and place is clean. They truly CARE about me, the patient.
Dr. Monthan was absolutely appalling on the phone today. Rather than discuss my husband’s bloodwork, provide a referral to a rheumatologist, or discuss medication options such as steroidal anti-inflammatories, she scolded him about his ā¦
I’ve attempted to call and cancel my appointment for the past five business days and each time I get “we’re sorry, due to the high number of calls we can’t take your call right now try again later”. Thank goodness I’m trying to cancel an appointment not trying to make one or I’d be more appalled.
I had a scheduled appointment for over TWO months for medical issues that had not been addressed. Upon the day of my appointment, they did not call or update me about my appointment, and did not answer MY calls when I tried to reach out as ā¦
I have just got to share this experience! I went to the Dental clinic for my cleaning. Throughout the entire cleaning, I kept thinking: “Hmmm, I don’t remember having that procedure done before.” Over the course of approximately 30 minutes, ā¦
The staff here is fine. Getting the scheduling line to answer is another story. You will be calling for 20+ minutes trying to get in. The dr I used to have was always booked out for months, but thatās how it goes anywhere now a days. My family switched to Presbyterian because it is easier to get ahold of someone for an appointment.
(Translated by Google) Horrible I criedšæand they didn’t let me go Then later I told my mom šand they told me to shut up š¶Then I took out the bad fingeršthen I said I’m done š but I was still sickš¤and then when I left they told me: ā¦
(Translated by Google) Lousy service you talk and they never answer they don’t even deserve a star I don’t know why they get paid if they don’t even answer the fucking phone ā¦
Busy
Very clean office
The staff here are amazing
Always first rate. Caring doctors.
Very professional serviceā¦
Donāt go there the worst place ever the Mannager is really rude !!! And disrespectful! Was very disappointed with my visit !!!
This guys never answered the phone anymore and it is just RIDICULOUS!
By the time you get an appointment with your doctor you could die it takes to long if I could I would put less then one star
Very happy for many years with dental and medical services….very competent, professional, reasonable prices and friendly!!!
Had a emergency filling put in before traveling for business. I was in and out in record time and my filling is still in.
Love the staff werry competent,amazing doctors Dr kauffman and dr Fairchild thank you.
Get an appointment fast & way better than urgent care – these people treat health care the OLD FASHIONED way – with care!
I have ALWAYS been treated like a queen here. They all work so hard.
Very rude nurses and staff does not seam like they care about their patients
I recommend anyone that is looking for a good suboxone program to go here..James was outstanding in helping me …glad I found them..
Try to call for some information and you will never get through I had an appointment at 10 o’clock a.m. and didn’t get seen till 11 AM after 2 hours of my appointment I went to go get my prescription and my prescription wasn’t even turned in
Everyone was very polite and professional first time visit and the Dr was also a very nice lady š
Impossible to get in contact with anyone!!!! Straight to voice mail!! Or put on hold over and over. Terrible service!
So thankful that Dr. Rush referred me to Dr. Vanderloop after my car accident.
This is the worst place ever no one ever answers the phone they donāt even know whatās going on half the time they need a new team thatās knows how to run the front desk I was on hold for 30min just to hold on for another 20 minutes I wouldnāt even give them a star
These people are beyond incompetent. Theyre rude and act like they’re better than everyone. They are not helpful its like talking to animals, Thats thw comprehension level they’re dealing with.
Good dentists. Not looking to get rich off of your teeth! Won’t argue with you if you don’t have the money to spend on expensive stuff.
It was great there. I went in for the teen clinic and the staff was helpful and the doctor was cool and understanding. The consultation was free too
Dr Jesse Barnes is the best i am a trans woman and always had a hard time looking for trans friendly doctors here in ABQ but he is the best
Staff is friendly and professional.
This place has the worst customer service and phone etiquette. They donāt answer the phones throughout the day and when they do they keep you on hold or hang up. In person is the same, they try to avoid eye contact so they donāt have to help you.
I’m happy that my physician referred me to see Dr. Vanderloop after my auto accident. The pain I was in was killing me.
This place is great!! Dr. Tam has Is the nice person i have met!!! Her staff knows what up an keep me inform.Thank you an all the staff.
Worst service possible. They do not care for your needs they just want to prescribe you something and send you on your way. I’ve had a serious issue for months and they still wont take care of me.
Horrible customer service. I am trying to get my kids shot records and was told to come down but doors are locked and no one answers the phone. Ive left multiple message’s and no call back either.
Sucks. You can never reach them by phone.. And you can’t even leave a voicemail. Also, you can never get your medical records in on time because they are “backed up three weeks worth” and by then you’re probably dead so I don’t recommend it at all.
Caring and helpful staff..
Jessica Monthan was very rude to my aunt and not professional at all. She provided no patient care whatsoever and was belittling and condescending. She did not provide a thorough exam and thought RSD and RLS are the same thing, then claimed ā¦
I have been calling everyday for 8 days straight 3 times a day and every time you call ādue to a high volume of callers we are unable to take your call, please call again laterā. Which is just ridiculous at this point
The staff from scheduling to sign-in to dental assistants to the dentists have always been accommodating, friendly, caring and professional. I actually love going to First Choice dentistry even though I’ve had a fear of going to the dentist since my first grade BAD experience.
I am so content with this organization. I am able to visit my dentist and my doctor all in one place. I never wait long and the staff is always friendly. You can really tell they love their jobs. They’re informative and ready to answer questions.
The BEST cheap doctor I’ve ever been to. Dr. Chavez is the coolest! Great sense of humor. Very knowledgeable. The staff is VERY helpful. I am a Wildland Firefighter and I needed a 90 day supply of my medications for deployment. The ā¦
I broke a tooth unexpectedly and didn’t have dental insurance or an appointment. I arrived at 7am at opening and I’m leaving now at 845am. Not only was the charge reasonable for having no dental coverage, but they were very caring and ā¦
I would give zero stars if it were an option. I am a cancer patient in need of a primary care physician ,and was denied care because I am not registered in their portal yet. I am not registered yet because I am a new patient. They told ā¦
My first experience at the dental clinic was disaster — a doctor who didn’t listen and scolded me when I winced from pain. Fortunately for us all, that doctor left the clinic and today I saw Dr. Jackson who was kind, professional and ā¦
Every visit I have ever had at First choice has always been a great experience. My last visit has encouraged me to write this review. I took my son for a visit due to some concerns with his health. We saw his primary Dr. Stephanie ā¦
They gave me an appointment on the 11th of January, after waiting a month for this appointment, I was never called, on the 15th they called me at noon to say hey, sorry we have an appointment for you today at 3:30 please be by your phone, ā¦
Ridiculous place! I scheduled an appointment with Dr. Rush, she misses my appointment and i have to reschedule. I tell them i work M-F i canāt answer the phone those days except Thursday. They have the audacity to call me Wednesday and i ā¦
Every time my mother has gone in, she receives terrible service. The receptionists donāt bother to assist people quickly, and never seem to be happy. If you work customer service, ESPECIALLY in a health care facility, your goal should be to ā¦
I am 100% satisfied with the work that has been done at this Dental Office each time I’ve had an appt for dental work and for cleaning of my teeth. Thanks!! To the Doctors, and Staff there. Well done!! Job Everyone. I am truely grateful.
I have been a patient here for a few years, usually had just okay experiences but as of this week, I am beyond disappointed in the “service that is provided”… I came on Tuesday for a bad knee injury and was referred to get xrays done so I ā¦
They do good but sure take so long to answer when making an appointment.
This place has been my medical care home for 15 years. I like the great care, nice people, doctors and place is clean. They truly CARE about me, the patient.
Dr. Monthan was absolutely appalling on the phone today. Rather than discuss my husband’s bloodwork, provide a referral to a rheumatologist, or discuss medication options such as steroidal anti-inflammatories, she scolded him about his ā¦
Very courteous and professional, I walked in with a painful toothache and they took care of me right away! Thank you š ā¦
I’ve attempted to call and cancel my appointment for the past five business days and each time I get “we’re sorry, due to the high number of calls we can’t take your call right now try again later”. Thank goodness I’m trying to cancel an appointment not trying to make one or I’d be more appalled.
Been on hold for over an hour and still can’t talk to someone. Went online and yeah that didn’t help. This place sucks
The supervisor w the dental department is such a sweetheart & they’re providing such a valuable service to the community
I had a scheduled appointment for over TWO months for medical issues that had not been addressed. Upon the day of my appointment, they did not call or update me about my appointment, and did not answer MY calls when I tried to reach out as ā¦
I have just got to share this experience! I went to the Dental clinic for my cleaning. Throughout the entire cleaning, I kept thinking: “Hmmm, I don’t remember having that procedure done before.” Over the course of approximately 30 minutes, ā¦
The staff here is fine. Getting the scheduling line to answer is another story. You will be calling for 20+ minutes trying to get in. The dr I used to have was always booked out for months, but thatās how it goes anywhere now a days. My family switched to Presbyterian because it is easier to get ahold of someone for an appointment.