DO NOT GET A LOAN THROUGH THIS COMPANY OR ANY OF THEIR AFFILIATES!!!! THEY ARE EXTREME CROOKS!!!! THEY SET UP THEIR BILLING TO CHEAT YOU, EVEN AFTER I PAID OFF MY MY $8k LOAN THROUGH THEIR PERSONNEL, WEEKS LATER WHEN I HADN’T GOT MY TITLE …
Beware …..I paid off my truck in January this is April and I still don’t have the title….I would look elsewhere for financing needs as they keep telling me that it’s being processed but I know it doesn’t take three months…..About to report them to the Better Business Bureau
Moving my car note to this company has literally been one of the worst moves I’ve made. They are a complete nightmare. I could call three different times with the same question and get three different answers alongside horrible customer service, oh wait, I have. Nightmare.
This finance company is Unprofessional, they would not work with me or explain to me any details of their company policy. I tried to refinance my car and they wouldn’t give me a valid reason for my denial… Worst credit union in Houston..
My opinion stay away from first investors financial services Bank are interest rates are too much 19% they do not honor principle payments . If you want to get a good loan go with the credit union . This bank is not recommended zero stars.
This company works fast! but be aware they have most things in the TINY PRINT BOX! I would say keep looking and do no business here. I was told I was approved and when I tried to negotiate all of a sudden I was denied my application. needless to say I am trying to build my credit and this hurt it more. What a waste!
I can’t stand this finance company. They do not train their customer service agents on basic customer service skills. I have yet to deal with anyone there that has a bit of professionalism. They claim to want to “HELP” you, but when you …
It’s been over 2 months since I paid my car loan, still cannot get response about my title, they said they needed 3 -5 days to process request. When I call back after 5 days, the story repeats over and over again! Anybody explain!!!!???? what’s going on with these people?
As a proud service member of the military Air Force ✈️ cadet I will not recommend this Bank they are scam artists and liars I would give them zero Stars my recommendations is the girl with the credit union would be a better Bank to …
This finance company sucks. They don’t work with you on payments. They will not accept your payment unless it is the full amount. Also, they give you a hard time about deferring payments. They were fast to approve me and I accepted because …
I’ve just recently gotten a new car and they chose to finance us, at first we were excited and extremely grateful. Although right now they’ve failed to Communicate with one another on verifying my wife’s employment. Dealership reached out …
This is the 2nd time I use them to refinance. The first time rate genius referred me to them and they cut down 7% on my 09 Mustang GT loan. The 2nd time was with an 15 Mustang GT, I tried to use rate genius again and they said they couldn’t …
Terrible customer service. I wish I could give zero stars. They drafted my account twice by mistake and now I have to send a statement in via email and wait 48 hours to see if it’s approved for a refund and then another week to get MY money …
This company illegally submitted an application on our behalf. We never asked nor filled out to an app to refi. After calling them and providing info to prove who we were dropping the application and apologized. Now we get a letter stating …
Have my vehicle financed through this company for credit rebuilding purposes! These people will start calling and text multiple times a day if your payment is not made on or before the exact due date, they are obnoxious when they do call. Will be refinancing as soon as possible.
If I could give -100 stars I would. I only refinanced my car due to when Harvey happened one of our cars got water damages on the inside seats so because my boyfriend was on this car as a joint owner with Santander USA. Clearly we had to …
If you want to pay less amount on your note. you gotta keep calling them. because they don’t give you the option to do that online. For example you 0we $200 in a month of may. And your note is $326 a month. The option to pay the $200. …
Refinanced with this company to save on my auto payment, from GM financial who I never had a problem with. Two months after the refi I was needing a deferment due to medical reasons and they wouldn’t approve it until I made 6 payments …
If google would let me I would rate this company O Stars. This company is shady, they rack up charges on your account without your knowledge. If there’s an issue with payment they do not let you know. Instead they tack on more charges. I …
It hurt to read the comments and see what everybody is going through. The change from Sierra Finance to 1st investors. Has Been like a roller coaster of miscommunication. You have to call every time you want to make a small payment. Because …
IrI wish I could rate 0. If this is your only option for financing your vehicle, you should wait. Don’t do it. Don’t have a financial hardship, they will run your pressure up trying to make arrangements. They will deny you and lie to you …
I’m being extremely honest when I gave them the one star. First Investors or FIFS as they are known are rip offs and manipulating. They have agents that lie and give false info to consumers. They use unfair banking practices to make their …
Do not refinance here. The company will compound interest in such a way that you will never pay off the vehicle. I financed $16765 to bring my interest rate down while rebuilding credit. That was a huge mistake. Pmnts were $428 per month, …
We were randomly charged a $505 fee. We have never been late with any payment. When seeking help, the csr will just say: we are looking into this. We aren’t sure why you were charged.
Call us back later.
I truly wish this review had a negative star option. This company has zero heart in making sure their clients are getting the right services. In addition, do not under any circumstances set up auto-pay with this company. After my first …
DO NOT FINANCE OR REFINANCE with First Investors Financial, the customers service is a HORRIBLE NIGHTMARE! The representatives are less than professional and lack qualified leadership. The compliance manager Jonathan Poss is a liar, and …
I would not recommend this company to anyone. I simply try to change my payment date literally ONE day later and it’s been the biggest hassle. Never been late once and I get paid the day after my due date so I wanted to change it to my pay …
Don’t use this company you will lose you shirt with them
Worst company and a huge scam! DO NOT USE THIS COMPANY
They have worked with me constantly over the past years on my payments.
Great auto loan company. They have worked with my numerous times adjusting my payments.
DO NOT GET A LOAN THROUGH THIS COMPANY OR ANY OF THEIR AFFILIATES!!!! THEY ARE EXTREME CROOKS!!!! THEY SET UP THEIR BILLING TO CHEAT YOU, EVEN AFTER I PAID OFF MY MY $8k LOAN THROUGH THEIR PERSONNEL, WEEKS LATER WHEN I HADN’T GOT MY TITLE …
RUN RUN RUN RUN RUN
DO NOT ALLOW THEM TI FINANCE YOUR VEHICLE..I HATE THEM WITH A PASSION!!!!! …
Class Action Lawsuit is Coming Soon Against This Fraudulent Company (First Investors Financial Service’s/FIFS) and It’s Affiliates!
Worst customer service! Partnered with Quorum!!!!! Will never do another business with both these companies again!
Beware …..I paid off my truck in January this is April and I still don’t have the title….I would look elsewhere for financing needs as they keep telling me that it’s being processed but I know it doesn’t take three months…..About to report them to the Better Business Bureau
Moving my car note to this company has literally been one of the worst moves I’ve made. They are a complete nightmare. I could call three different times with the same question and get three different answers alongside horrible customer service, oh wait, I have. Nightmare.
This finance company is Unprofessional, they would not work with me or explain to me any details of their company policy. I tried to refinance my car and they wouldn’t give me a valid reason for my denial… Worst credit union in Houston..
My opinion stay away from first investors financial services Bank are interest rates are too much 19% they do not honor principle payments . If you want to get a good loan go with the credit union . This bank is not recommended zero stars.
This company works fast! but be aware they have most things in the TINY PRINT BOX! I would say keep looking and do no business here. I was told I was approved and when I tried to negotiate all of a sudden I was denied my application. needless to say I am trying to build my credit and this hurt it more. What a waste!
I can’t stand this finance company. They do not train their customer service agents on basic customer service skills. I have yet to deal with anyone there that has a bit of professionalism. They claim to want to “HELP” you, but when you …
It’s been over 2 months since I paid my car loan, still cannot get response about my title, they said they needed 3 -5 days to process request. When I call back after 5 days, the story repeats over and over again! Anybody explain!!!!???? what’s going on with these people?
As a proud service member of the military Air Force ✈️ cadet I will not recommend this Bank they are scam artists and liars I would give them zero Stars my recommendations is the girl with the credit union would be a better Bank to …
This finance company sucks. They don’t work with you on payments. They will not accept your payment unless it is the full amount. Also, they give you a hard time about deferring payments. They were fast to approve me and I accepted because …
I’ve just recently gotten a new car and they chose to finance us, at first we were excited and extremely grateful. Although right now they’ve failed to Communicate with one another on verifying my wife’s employment. Dealership reached out …
This is the 2nd time I use them to refinance. The first time rate genius referred me to them and they cut down 7% on my 09 Mustang GT loan. The 2nd time was with an 15 Mustang GT, I tried to use rate genius again and they said they couldn’t …
Terrible customer service. I wish I could give zero stars. They drafted my account twice by mistake and now I have to send a statement in via email and wait 48 hours to see if it’s approved for a refund and then another week to get MY money …
This company illegally submitted an application on our behalf. We never asked nor filled out to an app to refi. After calling them and providing info to prove who we were dropping the application and apologized. Now we get a letter stating …
Have my vehicle financed through this company for credit rebuilding purposes! These people will start calling and text multiple times a day if your payment is not made on or before the exact due date, they are obnoxious when they do call. Will be refinancing as soon as possible.
If I could give -100 stars I would. I only refinanced my car due to when Harvey happened one of our cars got water damages on the inside seats so because my boyfriend was on this car as a joint owner with Santander USA. Clearly we had to …
If you want to pay less amount on your note. you gotta keep calling them. because they don’t give you the option to do that online. For example you 0we $200 in a month of may. And your note is $326 a month. The option to pay the $200. …
Refinanced with this company to save on my auto payment, from GM financial who I never had a problem with. Two months after the refi I was needing a deferment due to medical reasons and they wouldn’t approve it until I made 6 payments …
If google would let me I would rate this company O Stars. This company is shady, they rack up charges on your account without your knowledge. If there’s an issue with payment they do not let you know. Instead they tack on more charges. I …
It hurt to read the comments and see what everybody is going through. The change from Sierra Finance to 1st investors. Has Been like a roller coaster of miscommunication. You have to call every time you want to make a small payment. Because …
IrI wish I could rate 0. If this is your only option for financing your vehicle, you should wait. Don’t do it. Don’t have a financial hardship, they will run your pressure up trying to make arrangements. They will deny you and lie to you …
I’m being extremely honest when I gave them the one star. First Investors or FIFS as they are known are rip offs and manipulating. They have agents that lie and give false info to consumers. They use unfair banking practices to make their …
I am given the a 4 Star for these reasons:
1. The only company that would let me do a loan while processing my Bankruptcy. …
Do not refinance here. The company will compound interest in such a way that you will never pay off the vehicle. I financed $16765 to bring my interest rate down while rebuilding credit. That was a huge mistake. Pmnts were $428 per month, …
We were randomly charged a $505 fee. We have never been late with any payment. When seeking help, the csr will just say: we are looking into this. We aren’t sure why you were charged.
Call us back later.
I truly wish this review had a negative star option. This company has zero heart in making sure their clients are getting the right services. In addition, do not under any circumstances set up auto-pay with this company. After my first …
DO NOT FINANCE OR REFINANCE with First Investors Financial, the customers service is a HORRIBLE NIGHTMARE! The representatives are less than professional and lack qualified leadership. The compliance manager Jonathan Poss is a liar, and …
I would not recommend this company to anyone. I simply try to change my payment date literally ONE day later and it’s been the biggest hassle. Never been late once and I get paid the day after my due date so I wanted to change it to my pay …